Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
$1,000+< $25 / hr250 - 999Portland, ORServices provided
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See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
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Undisclosed$25 - $49 / hr10 - 49
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Local Leads Generation is an Email Marketing company established in 2022. The firm specializes in Email Marketing and Sales Outsourcing, and is small.
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Undisclosed$50 - $99 / hr10 - 49Alexandria, Egypt
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Peakpoint outsourcing is a small phone answering service established in 2023. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr50 - 249
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MeraTalk is an IT strategy consulting company established in 2020. Based in Cranston, California, the team focuses on IT strategy consulting and Call Center Services.
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$25,000+< $25 / hr10 - 49
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CODE STEW is a call center company launched in 2022. The team offers Call Center Services and Web Development and is headquartered in Zirakpur, India.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
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Quid Solutions is a phone answering service. They focus on Call Center Services and Custom Software Development and are located in San José, Costa Rica and Santiago de Querétaro, Mexico.
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$1,000+< $25 / hr2 - 9
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Established in 2018, Your Virtual Office is a Back Office Outsourcing company. The company focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Gurdon, AR
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Mogofoal Ltd is a call center established in 2020. The team offers Call Center Services.
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UndisclosedUndisclosed2 - 9
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Cultivar HR is a small call center company in Salt Lake City, Utah and Colima, Mexico. Their services include Call Center Services and Custom Software Development.
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$1,000+< $25 / hr50 - 249London, England
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Recruit Overseas is a Recruiting company. Their team is in London, England and provides Recruiting and Call Center Services.
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$1,000+< $25 / hr10 - 49Morrisville, NC
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See all 1 projectsRelayTask is a North Carolina-based LLC offering professional customer support services. Specializing in providing tailored solutions for businesses, RelayTask ensures efficient customer engagement,
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$1,000+Undisclosed10 - 49Modesto, CA
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Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed10 - 49Örebro, Sweden
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See all 1 projectsNordicom AB offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Clients commend Nordicom AB for their thorough understanding of business needs, efficient project management, and the significant reduction in administrative tasks. The company is praised for delivering fast and methodical support, leading to increased customer satisfaction and operational efficiency.
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$1,000+< $25 / hr2 - 9
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Small call center service The Quality Life, is headquartered in Queens, New York. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Portmore, Jamaica
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Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
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Phone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.
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$1,000+< $25 / hr50 - 249Taguig, Philippines
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Business Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
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$1,000+< $25 / hr50 - 249Giza, Egypt
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Located in Giza, Egypt, Central Tact is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Houston, TX
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Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Global Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Manchester, NH
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Execucom is a small Manchester, New Hampshire-based call center company. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Houston, TX
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Medical Answer Systems is a Houston, Texas-based call center. Launched in 1986, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
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Doctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
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UndisclosedUndisclosed10 - 49Livermore, CA
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Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
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Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Reno, NV
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Tahoe Call Center is a Reno, Nevada-based phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Paris, France
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Getelecom, a call center company, was established in 2005. The team specializes in Call Center Services and is headquartered in Paris, France.
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UndisclosedUndisclosed10 - 49Hyderabad, India
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Biz-Hub Communications is a call center. Launched in 2020, the team offers Call Center Services and Social Media Marketing. The company is based in Hyderabad, India.
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UndisclosedUndisclosed10 - 49Tucson, AZ
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Rincon Communications is a call center. They are located in Tucson, Arizona, and their services include Call Center Services.
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UndisclosedUndisclosed10 - 49
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GTCommunications is a small phone answering service in Panama City, Panama. The team focuses on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49San Isidro, Peru
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Small answering service company Caltal Peru, is based in San Isidro, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Surquillo, Peru
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FRAVATEL, a telephone answering service, is based in Surquillo, Peru. Founded in 2007, the team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
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6 Sen, a call center service, was established in 2016. The company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
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Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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UndisclosedUndisclosed10 - 49Medellín, Colombia
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Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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$50,000+$25 - $49 / hr10 - 49
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See all 1 projectsZuztec is a full-service digital marketing firm that uses strategy, innovation, and creativity to improve your brand’s visibility online.
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$1,000+< $25 / hr10 - 49Coimbatore, India
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Prozeon, a small answering service, is located in Coimbatore, India. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Palm Springs, CA
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SDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
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Undisclosed< $25 / hr10 - 49
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Branding company Naxape specializes in Branding and Content Marketing. They were launched in 2023.
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$1,000+< $25 / hr10 - 49
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9VerbS is an Email Marketing company. In Cebu City, Philippines, the team focuses on Email Marketing and Call Center Services.
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$1,000+< $25 / hr10 - 49
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In Edgware, England and Colombo, Sri Lanka, DASA Solutions is a CRM consulting and SI company. They focus on CRM consulting and SI and Call Center Services.
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Undisclosed< $25 / hr50 - 249Fort Collins, CO
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Press-One Customer Care is a call center service. The team offers Call Center Services and IT managed services and is based in Fort Collins, Colorado and Fort Collins, Colorado.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
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Virtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Varaždin, Croatia
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Headquartered in Varaždin, Croatia, Valdez Business Services is a small web design agency. Their services include Web Design and Call Center Services.
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UndisclosedUndisclosed2 - 9دبي, United Arab Emirates
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Email Marketing company AD Ventura was founded in 2014. The agency provides Email Marketing and Web Development, and is small.
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$1,000+< $25 / hr250 - 999Oostende, Belgium
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Call-IT is a Business Consulting company. Founded in 1986, the firm specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999ঢাকা, Bangladesh
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MY Outsourcing Limited is a call center company. Their midsize team of employees is headquartered in ঢাকা, Bangladesh. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Dhaka, Bangladesh
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Service Solutions Pvt. Ltd. (SSL) is a social media marketing firm founded in 2008. The agency provides Social Media Marketing and Application Testing.
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UndisclosedUndisclosed250 - 999Mobridge, SD
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Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Barranquilla, Colombia
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Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
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Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.