Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$50,000+< $25 / hr10 - 49
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OUTSOURCING SOLUTIONS EUROPE is a call center company. Launched in 2004, the firm is headquartered in Paris, France. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$25 - $49 / hr10 - 49
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Established in 2025, Nexvora Outsourcing is a small Data Annotation Services company. Their team focuses on Data Annotation Services and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49
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V Assist Pro Inc, a small Staffing company, is headquartered in Houston, Texas. The team focuses on Staffing and HR Outsourcing.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
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Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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$1,000+$25 - $49 / hr50 - 249
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Altsource Pvt. Ltd. Is a Document Digitization & Management company founded in 2016. Their services include Document Digitization & Management and Call Center Services.
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$1,000+< $25 / hr50 - 249Brandon, FL
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Established in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.
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$1,000+$50 - $99 / hr50 - 249Chennai, India
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Skyfall Voice Communications Pvt ltd, an unified communications consulting & SI company, was launched in 2015. The team offers unified communications consulting & SI and IT managed services.
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$5,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
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Lead Incorporation, a midsize call center service, is located in Islamabad, Pakistan. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerSkiatook, OK
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Edge IQ Consulting is an AI Consulting company established in 2026. Their services include AI Consulting and Call Center Services.
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$1,000+< $25 / hr250 - 999Barcelona, Spain
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Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Charleston, WV
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Launched in 1991, Capital Area Services Company, LLC is a call center and Customer Service Outsourcing company. The company focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Athina, Greece
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Mediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Nantgarw, Wales
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Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsHemens Business Solution offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their efficient project management, effective communication, and commitment to exceeding customer expectations, showcasing their expertise and reliability. Clients appreciate their collaborative approach and transparency, leading to enhanced operational efficiency and customer satisfaction.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
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Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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UndisclosedUndisclosed10 - 49Richardson, TX
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AmplifAI Solutions, Inc. Is an AI firm. Launched in 2014, the team specializes in Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed10 - 49Chattanooga, TN
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CRVAS, a Business Consulting company, was established in 2016. The small team specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed50 - 249Marlborough, MA
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BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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Vinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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UndisclosedUndisclosed50 - 249Karachi, Pakistan
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SNJ Global Services, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Call Center Services. The company is in Karachi, Pakistan and Karachi, Pakistan.
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$1,000+< $25 / hr50 - 249
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Streamlinerz is an answering service. The Dubai, United Arab Emirates-based firm was established in 2024. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
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Vital Health Services is a Transcription company. The Kingman, Arizona-based firm was launched in 2002. Their team focuses on Transcription and Call Center Services.
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$1,000+< $25 / hr50 - 249Makati, Philippines
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WAGMI Solutions, a telephone answering service, is located in Makati, Philippines. They specialize in Call Center Services and Back Office Outsourcing and were established in 2021.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
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Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249
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TeleCom Tech Solutions, a midsize call center company, is headquartered in Las Vegas, Nevada and San Salvador, El Salvador. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
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Kelves Group LTD is a midsize graphic design agency launched in 2020. Their services include Graphic Design and Business Consulting.
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$1,000+< $25 / hr50 - 249
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Located in Pune, India, Growinity Solutions LLP is a telephone answering service. The team provides Call Center Services and Back Office Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Davao City, Philippines
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Poseidon BPO is a phone answering service. In Davao City, Philippines, their midsize team offers Call Center Services and Back Office Outsourcing. The company was launched in 2020.
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UndisclosedUndisclosed50 - 249
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Voodesk is a Peradeniya, Sri Lanka-based social media marketing company. Their services include Social Media Marketing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249
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Globexa Group is an answering service. In Tashkent, Uzbekistan, the company was established in 2025. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr50 - 249Mendrisio, Switzerland
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CXC is a Customer Service Outsourcing company. Launched in 2025, the agency is located in Mendrisio, Switzerland. Their team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr10 - 49
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GlobalWorkerRo is a small call center service. Founded in 2020, the team focuses on Call Center Services and Immigration Law.
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Undisclosed< $25 / hr10 - 49
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TIMES BPO, a Market Research company, was established in 2011. The team provides Market Research and Call Center Services and is headquartered in New Delhi, India.
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$10,000+< $25 / hr10 - 49
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See all 1 projectsLink Digita specializes in Inside Sales Recruitment, Digital Marketing, and Sales Development Representative (SDR) management. Their reviews highlight exceptional project management, data-driven strategies, and personalized service, resulting in impressive outcomes such as increased client satisfaction and enhanced lead generation. Suggestions for improvement include refining internal communication and expanding training resources for sustained SDR performance.
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$10,000+< $25 / hr10 - 49Sachse, TX
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Top Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49
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3 ZONE MEDIA HOLDINGS LLC is an Albuquerque, New Mexico-based answering service company. Launched in 2022, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
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Omni-serve is an answering service company. Their team is in Sidi Bel Abbes, Algeria. The firm provides Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10 - 49
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Nxtgen Analytics & Services Pvt Ltd is an answering service. Based in Bolpur P, India, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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GCON is a Customer Service Outsourcing company. Launched in 2025, the company specializes in Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr10 - 49
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Vision Group BPO LLC is a small answering service headquartered in San Francisco, California. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
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DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Coral Springs, FL
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EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+Undisclosed50 - 249Bahawalpur, Pakistan
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BPO Wizard Pvt Ltd is a Recruitment Process Outsourcing company. They offer Recruitment Process Outsourcing and Back Office Outsourcing and were launched in 2019.
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$1,000+Undisclosed50 - 249Oslo, Norway
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RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.
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$25,000+$300+ / hr50 - 249
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Hatchtechs UK, a social media marketing company, is based in London, England. The team specializes in Social Media Marketing and Content Marketing.
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Undisclosed$50 - $99 / hr10 - 49New Woodstock, NY
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12th Member, a SEO company, is located in New Woodstock, New York. Their services include Search Engine Optimization and Web Design.
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$1,000+< $25 / hr10 - 49Gjilan, Kosovo
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SD IT Services, a Customer Service Outsourcing company, is located in Gjilan, Kosovo and Pristina, Kosovo. Founded in 2022, the team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Tijuana, Mexico
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See all 1 projectsVoxcentrix offers Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. Reviews highlight the company's role in significantly increasing sales and expanding into new markets. Clients appreciate Voxcentrix's friendly and responsive team, who act as brand ambassadors and effectively manage calls and customer interactions.
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Undisclosed$25 - $49 / hr2 - 9
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Global Admin, a small call center, is based in Springfield Lakes, Australia. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49
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Back Office Outsourcing company TwoStaff is based in London, England and Ahmedabad, India. They focus on Back Office Outsourcing and Call Center Services and were founded in 2022.
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List of the Top 15 Virtual Receptionist Companies
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UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.6/40.016.2/20 Reviews8.3/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
30.8/40.013.6/20 Reviews9.4/10 Clients & Experience7.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.2/40.017.4/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other
Latest Virtual Receptionist Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.