Your Customers. Our Priority.
Company Name: Voodesk
Website: www.voodesk.com
Founded: 2013
Headquarters: Kandy, Sri Lanka
Employees: 50–200
Certifications: ISO 27001:2013 | PCI DSS Level 1 | GDPR | HIPAA | CCPA
Company Description:
Voodesk is a customer-centric BPO and CX partner, delivering scalable 24/7 support, virtual assistant services, and back-office solutions. Since 2013, we’ve helped startups, scale-ups, and enterprises across industries—including ecommerce, SaaS, fintech, healthcare, logistics, and retail—streamline operations and enhance customer experience.
With an AI-augmented approach and a global delivery model, we help clients increase efficiency, reduce operational costs, and achieve higher customer satisfaction. Our team provides omnichannel coverage—chat, email, voice, social media, and WhatsApp—while maintaining the highest standards in data security and compliance.
Core Services:
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Outsourced Customer Support (Omnichannel, 24/7)
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Virtual Assistant Services
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Back-Office Support (Data entry, order processing, moderation)
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Industry-Specific Solutions (Ecommerce, SaaS, Healthcare, etc.)
Why Choose Voodesk:
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📈 75% increase in CSAT & 50% faster response times
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🤖 AI-powered support for up to 50% more efficiency
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🔒 ISO & GDPR-compliant infrastructure
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⚡ Fast onboarding & flexible monthly plans
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🌎 Multilingual, cross-platform coverage
Trusted By: Kroger, Allianz, Bellroy, Marriott, Bupa, and 1,000+ global businesses.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
50 - 249
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Year founded
Founded 2013
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