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Novacall

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Professionalism,Accuracy,Consistency

NovaCall is a BPO provider based in Pretoria, South Africa, with more than nine years of experience in designing and managing contact centres. We combine skilled teams with modern systems and data-driven processes to deliver communication that is clear, consistent, and reliable.

  • Min project size
    $5,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    50 - 249
  • Year founded
    Founded 2017

Service Lines
Back Office Outsourcing
50%
Call Center Services
50%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
50%
Virtual Assistant
50%
Inbound Services
Answering services
35%
Virtual receptionist
35%
Inbound appointment scheduling
30%
Outbound Services
Customer Surveys & Market Research Calls
35%
B2C Telemarketing & telesales
30%
Collections Recovery Services
20%
Third party verification
15%
Industries
Dental
15%
Financial services
15%
Hospitality & leisure
15%
Medical
15%
Real estate
15%
Retail
15%
Education
10%
Clients

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