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Since 2017 we provide customer care services and support our B2C and B2B business partners. 20 clients across e-commerce industries are testimonials to our knowledge, processes, skills, experience and digitalization. We improve customer care for businesses using the combination of three key areas of contact center ‒ creative people, flexible processes and technology. Our expertise will help you identify and fix points of friction to capitalize on new opportunities and get better results. We use all communication channels to reach, attract and retain customers: | phone | text messaging | e-mail | live chat | direct mail | social media
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Locations
Tiranë, Albania
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Year founded
Founded 2017
1 Locations
- Tiranë , Albania
Service Lines
- Business Continuity Management
- 10%
- Web Design
- 10%
Select Focus Area
- Application Platforms
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- Windows server
- 35%
- Amazon Application Development Framework
- 25%
- Other app platform
- 15%
- Business Continuity Services
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- Business Impact Analysis
- 40%
- Business Continuity as a Services (BCaaS)
- 30%
- Emergency Preparedness
- 30%
- Inbound Services
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- CMS Focus
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- WordPress CMS
- 56%
- Wix CMS
- 44%
- Customer Service Outsourcing
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- eCommerce Marketing Focus
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- Shopify Marketing
- 50%
- Etsy marketing
- 25%
- eBay Marketing
- 25%
- Frameworks and CMS
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- Other frameworks and CMS
- 100%
- Outbound Services
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Industries
- eCommerce
- 100%
Clients
- Enterprise (>$1B)
- 60%
- Midmarket ($10M - $1B)
- 30%
- Small Business (<$10M)
- 10%
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