Top Virtual Receptionist Services
1,763 Companies
List of the Top Virtual Receptionist Companies
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
$1,000+< $25 / hr250 - 999Portland, ORServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
Reviews mention Accommodating
Overall, the sentiment regarding Prialto's accommodating nature is highly positive. Clients noted their flexibility in meeting diverse needs, including seamless integration of executive assistants and effective communication through various platforms. One client emphasized their responsiveness to feedback and the ability to scale services as required. Additionally, the provision of secure tools and coverage during absences further highlights their commitment to accommodating client requirements, despite some limitations regarding physical presence.-
Executive Assistant Services for Benefit Corporation
5.0 Sep 30, 2022Prialto has been very accommodating. They communicate on email and slack with our team, and whenever there is feedback for the team, we have a direct line with our account manager. The company has been flexible to the needs of our team, and have seamlessly integrated in the scheduling efforts. They can scale up units of allocation as needed. Whenever an EA is unavailable, there has also been seamless coverage. They have also been flexible in the timezone coverage required by the EAs for individuals in different locations.
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1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
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$5,000+$25 - $49 / hr10,000+Jakarta, Indonesia
Services provided
35% Call Center Services35% HR Consulting30% Customer Service OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingPhone answering service VALDO INC focuses on Call Center Services and HR Consulting. They were founded in 2002.
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment scheduling247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesISSI Corp is a call center service. The Taguig, Philippines-based firm was established in 2010. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +515% IT Staff Augmentation10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$5,000+< $25 / hr250 - 999Durrës, Albania
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% IT Managed ServicesFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsClimbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
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UndisclosedUndisclosed250 - 999
Services provided
100% Call Center ServicesFocus Areas
70% Virtual receptionist20% Answering services10% Inbound appointment schedulingPhone answering service OfficeEarth is headquartered in. The team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999New Delhi, India
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingLaunched in 2011, AKOM Technologies, a midsize call center company, is based in New Delhi, India. Their services include Call Center Services.
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$250,000+$100 - $149 / hr1,000 - 9,999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCxperts is a large telephone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2021.
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UndisclosedUndisclosed10 - 49
Services provided
75% Call Center Services25% Digital StrategyFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingSee all 2 projectsMy Salon Desk provides comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center activities. Reviews highlight their effective handling of phone, text, and email inquiries, thereby increasing client acquisition and revenue for salon and spa businesses. Clients commend their industry-specific expertise and timely project management.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
55% Call Center Services25% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Virtual receptionistAmericas Survey Company is a phone answering service launched in 1998. The small team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist40% Answering services10% Inbound appointment schedulingServiced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesTN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
Services provided
75% Call Center Services15% Unified Communications Consulting & SI10% Cloud Consulting & SIFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
60% Call Center Services30% Sales Outsourcing10% Back Office OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingTelephone answering service Upsell Technologies is based in Toshima City, Japan and Cebu City, Philippines. The team offers Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
25% Call Center Services50% Back Office Outsourcing25% Data Annotation ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesLaunched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249Ohrid, North Macedonia
Services provided
70% Call Center Services6% Logo6% Pay Per Click +36% Print Design6% Sales Outsourcing6% Web DesignFocus Areas
70% Virtual receptionist15% Answering services15% Inbound appointment schedulingBright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
10% Call Center Services20% Customer Service Outsourcing20% Graphic Design +320% Social Media Marketing20% Web Development10% Back Office OutsourcingFocus Areas
100% Virtual receptionistSee all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
Industry Experience
Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
Read All ReviewsSelect Industry to see insights
ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.Was this helpful?
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$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
30% Call Center Services30% Customer Service Outsourcing10% AI Agents +410% HR Outsourcing10% Recruitment Process Outsourcing5% IT Staff Augmentation5% RecruitingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingIbex. Pakistan is a call center launched in 2002. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
33% Call Center Services22% Customer Service Outsourcing15% Digital Strategy +410% Advertising10% Direct Marketing5% Branding5% Market ResearchFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +15% Back Office OutsourcingFocus Areas
20% Virtual receptionist80% Answering servicesAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Renton, WA
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesBellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999
Services provided
35% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +110% Email MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesMax Data Bank is a Customer Service Outsourcing company. They were established in 2014 and specialize in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Noida, India
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingVolans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingPhone answering service Cherry Berry UCM was launched in 2023. The team focuses on Call Center Services and is based in Lahore, Pakistan.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingStericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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Undisclosed< $25 / hr1,000 - 9,999Ciudad de Guatemala, Guatemala
Services provided
20% Call Center Services20% Cloud Consulting & SI20% IT Strategy Consulting +320% Mobile App Development10% IT Managed Services10% IT Staff AugmentationFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesAllied Global is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and are based in Ciudad de Guatemala, Guatemala.
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$50,000+< $25 / hr1,000 - 9,999Fort Worth, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% IT Managed Services +220% IT Staff Augmentation20% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesTouchstone BPO is an IT managed services company established in 2002. The large team focuses on IT managed services and IT staff augmentation.
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UndisclosedUndisclosed250 - 999
Services provided
35% Call Center Services35% Back Office Outsourcing20% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCGBusinessSolutions, a midsize call center company, is located in Bacolod, Philippines. The team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
Services provided
60% Call Center Services40% Back Office OutsourcingFocus Areas
25% Virtual receptionist45% Answering services30% Inbound appointment schedulingSupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9
Services provided
45% Call Center Services45% Business Consulting10% Sales OutsourcingFocus Areas
100% Virtual receptionistThe Admin Partner Agency (Pty) Ltd, a small Business Consulting company, is based in. The team offers Business Consulting and Call Center Services.
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$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCustomer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
Services provided
55% Call Center Services25% Transcription10% Social Media Marketing +25% Accounting5% Custom Software DevelopmentFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingTouchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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UndisclosedUndisclosed250 - 999
Services provided
20% Call Center Services30% Business Consulting20% Ecommerce Marketing +220% Search Engine Optimization10% Social Media MarketingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingEstablished in 2022, ManilaPros is a Business Consulting company. The midsize team focuses on Business Consulting and Search Engine Optimization.
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesConsumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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$10,000+Undisclosed50 - 249San Jose, CA
Services provided
48% Call Center Services20% CRM Consulting and SI20% Unified Communications Consulting & SI +112% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingOzonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
10% Call Center Services50% Web Development10% Business Consulting +410% Email Marketing10% Graphic Design5% IT Strategy Consulting5% TruckingFocus Areas
100% Virtual receptionistIT CORP Inc, a website development company, is in KARACHI, Pakistan. The team specializes in Web Development and Email Marketing.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesAdelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Calgary, Canada
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistJump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistReception Xpress is a call center company launched in 2024. The small team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services20% CRM Consulting and SI20% Unified Communications Consulting & SIFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingVoiptime Cloud is a Denver, Colorado-based call center service. They focus on Call Center Services and CRM consulting and SI and were launched in 2010.
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$5,000+Undisclosed10 - 49
Services provided
10% Call Center Services10% Customer Service Outsourcing10% Search Engine Optimization +145% Branding5% Content Writing Services5% E-Commerce Development5% ERP Consulting and SI5% Ecommerce Marketing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Logo5% Pay Per Click5% Performance Marketing5% Sales Outsourcing5% Social Media Marketing5% Web Design5% Web DevelopmentFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingHeadquartered in Islamabad, Pakistan, Extreme BPO is an answering service. Launched in 2011, the team focuses on Call Center Services and Search Engine Optimization.
Read moreMore responsive than most other service providers
Get in TouchExtreme BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Galway, Ireland
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesCall Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed250 - 999Makati, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingOmada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999Davao City, Philippines
Services provided
50% Call Center Services20% Custom Software Development20% Web Development +110% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingFlatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.
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$250,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesIntelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews8.3/10 Clients & Experience7.2/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services33% Virtual receptionist90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other
Latest Virtual Receptionist Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.