Ozonetel Communications

“We offer secure, cloud-based communication solutions that provide a better customer

experience at a lower total cost for call centers.”

Ozonetel has been delivering Contact Center Innovations for over a decade and is a preferred cloud-telephony partner to 1500+ enterprises. Over 50,000+agents across 150+ countries use Ozonetel Platform to transform their customer experience.

At Ozonetel, we master the art of communication and customer experience, with contact center solutions that are highly productive yet cost-effective. From small businesses to large enterprises, our full-fledged solutions have proven the test of time to solve multiple business needs.

Our solutions include

• Ozonetel CloudAgent - Cuts costs, improves productivity and boosts service levels with Inbound, Outbound, and Blended Call Center Solutions.

• Marketing Solutions - Engage audiences with personalized one-on-one interactions for Customer Acquisition, Lead Generation, and Targeted Engagement.

• Communications Platform - Deep CRM Integrations and Advanced Tools to game up your brand communication.

• AI-Enabled Call Center Suite - Unlock new capabilities with Artificial Intelligence and VoiceBots.

• Last-mile Delivery - Track all the orders in real-time and keep your customers updated.

• Omnichannel Contact Center - Unify the journey across mails, SMS, WhatsApp messages, and calls.