Contact Ozonetel Communications
Get a custom proposalOzonetel Communications
“We offer secure, cloud-based communication solutions that provide a better customer
experience at a lower total cost for call centers.”
Ozonetel has been delivering Contact Center Innovations for over a decade and is a preferred cloud-telephony partner to 1500+ enterprises. Over 50,000+agents across 150+ countries use Ozonetel Platform to transform their customer experience.
At Ozonetel, we master the art of communication and customer experience, with contact center solutions that are highly productive yet cost-effective. From small businesses to large enterprises, our full-fledged solutions have proven the test of time to solve multiple business needs.
Our solutions include
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Ozonetel CloudAgent - Cuts costs, improves productivity and boosts service levels with Inbound, Outbound, and Blended Call Center Solutions.
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Marketing Solutions - Engage audiences with personalized one-on-one interactions for Customer Acquisition, Lead Generation, and Targeted Engagement.
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Communications Platform - Deep CRM Integrations and Advanced Tools to game up your brand communication.
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AI-Enabled Call Center Suite - Unlock new capabilities with Artificial Intelligence and VoiceBots.
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Last-mile Delivery - Track all the orders in real-time and keep your customers updated.
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Omnichannel Contact Center - Unify the journey across mails, SMS, WhatsApp messages, and calls.
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Min project size
$10,000+
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Hourly rate
Undisclosed
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Employees
50 - 249
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Locations
San Jose, CA
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Year founded
Founded 2007
2 Locations
- San Jose , CA
- Hyderabad , India
Service Lines
Select Focus Area
- CRM Functions
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- CRM Customer Support
- 20%
- CRM Social Relationship Management
- 20%
- Other CRM focus
- 20%
- Sales automation
- 20%
- Inbound Services
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- CRM Solutions
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- Other CRM
- 10%
- Adobe CRM Consulting & Implementation
- 5%
- ExactTarget CRM Consulting & Implementation
- 5%
- IBM CRM
- 5%
- Marketo CRM Consulting & Implementation
- 5%
- NetSuite CRM
- 5%
- Oracle CRM
- 5%
- Responsys CRM Consulting & Implementation
- 5%
- RightNow CRM Consulting & Implementation
- 5%
- SAP CRM
- 5%
- Sage CRM
- 5%
- Siebel CRM Consulting & Implementation
- 5%
- Sugar CRM
- 5%
- Zoho CRM
- 5%
- Customer Service Outsourcing
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- Unified Communications
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- Microsoft Teams Consulting & Implementation
- 20%
- Other messaging & collaboration
- 20%
- Zoho Workplace Consulting & Implementation
- 20%
- Outbound Services
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Industries
- Medical
- 25%
- Business services
- 15%
- Consumer products & services
- 15%
- Financial services
- 15%
- Information technology
- 15%
- Other industries
- 15%
Clients
- Midmarket ($10M - $1B)
- 40%
- Small Business (<$10M)
- 40%
- Enterprise (>$1B)
- 20%
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