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yoummday offers a proprietary technology platform for managing remote workforces, complemented by a diverse global talent pool of 15,000+ sales and customer care freelancers. A comprehensive technology suite encompasses modules for recruitment, training, shift planning, quality assurance, payment processing, telephony, and AI-assisted CX interactions.
Why yoummday?
- Achieve a minimum of 20% cost savings compared to traditional BPO or call center services with yoummday.
- Flexible pricing options where clients pay only for productive time or per interaction under a variable pricing model.
- Access top-tier CX professionals from yoummday's exclusive platform, with only 8% of applicants accepted.
- Zero recruitment costs to hire freelancers from yoummday’s global talent pool.
- Effortlessly scale an outsourced workforce up or down in hours without penalties.
- ISO-9001 and SO-27001 certified, GDPR-compliant, and highly-secure IT infrastructure with triple redundancy.
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Min project size
$5,000+
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Locations
München, Germany
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Year founded
Founded 2016
1 Locations
- München , Germany
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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Industries
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Clients
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