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A new direction in Third Party Verification.

5.0
1 review

We offer complete third party verification solutions. Live agents, automated services or our seemless hybrid solutions. Our platform was developed in-house exclusively to offer the highest quality and feature driven caller experience in the industry. We can customize a TPV script to fit any need you may have. We can handle any size project, from enterprise level call centers to low volume projects. While offering the same level of support to all customers.

Our services span across all industries. We can integrate easily to any back office system through various protocols. Our multiple carrier grade facilities with automatic failover offer an extremely high level of reliability. Each facility utilizes redundant hardware and telecom lines to ensure our platform runs continually without interruption, and in the event of a catstrophic failure calls are automatically and seemlessly routed to another facility.

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$1,000+
 
< $25 / hr
 
50 - 249
 
Undisclosed
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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headquarters

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
  • Voice Services
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Industry focus
  • Business services
  • Financial services
  • Telecommunications
Voice/Call Center Services
BPO Focus

Reviews

5.0
1 review
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Customer Verification for Business Services Company

"Their cost and quality are strong."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
2014 - Ongoing
The Reviewer
 
201-500 Employees
 
New York, New York
Business Development Executive, Business Services Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need outbound services? Did you use to handle these needs in-house?

Yes I did used to do it in-house. We require it because it is convenient, safe, and affordable.

How many outbound calls did your company handle every day?

It is about 1000 daily.

What challenge were you trying to address with the service provider?

We wanted to extend our support.

SOLUTION

What was the scope of the service provider's involvement?

They offer telecommunication services.

Could you describe the service provider's pricing structure and how they billed you?

I'm not sure about billing.

How did you come to work with this service provider?

We found them on a Google search.

How would you assess the service provider's abilities to conduct outbound sales calls, generate new business, and handle customer issues?

They are excellent.

How much time and money does this service provider save you each month?

They save us about $70 per month.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

I'm not sure.

What are the service provider's strengths?

Their cost and quality are strong.

What areas can the service provider improve?

I'm not sure what can improve.

How long has your company been working with this service provider?

We have worked with them for three years.

How much money do you spend annually with this service provider?

We spend $1,000 to $5,000 per month.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
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