A new direction in Third Party Verification.
We offer complete third party verification solutions. Live agents, automated services or our seemless hybrid solutions. Our platform was developed in-house exclusively to offer the highest quality and feature driven caller experience in the industry. We can customize a TPV script to fit any need you may have. We can handle any size project, from enterprise level call centers to low volume projects. While offering the same level of support to all customers. Our services span across all industries. We can integrate easily to any back office system through various protocols. Our multiple carrier grade facilities with automatic failover offer an extremely high level of reliability. Each facility utilizes redundant hardware and telecom lines to ensure our platform runs continually without interruption, and in the event of a catstrophic failure calls are automatically and seemlessly routed to another facility.
Focus
Reviews
the project
Customer Verification for Business Services Company
"Their cost and quality are strong."
the reviewer
the review
Why does your firm need outbound services? Did you use to handle these needs in-house?
Yes I did used to do it in-house. We require it because it is convenient, safe, and affordable.
How many outbound calls did your company handle every day?
It is about 1000 daily.
What challenge were you trying to address with the service provider?
We wanted to extend our support.
What was the scope of the service provider's involvement?
They offer telecommunication services.
Could you describe the service provider's pricing structure and how they billed you?
I'm not sure about billing.
How did you come to work with this service provider?
We found them on a Google search.
How would you assess the service provider's abilities to conduct outbound sales calls, generate new business, and handle customer issues?
They are excellent.
How much time and money does this service provider save you each month?
They save us about $70 per month.
What takeaways and measures of success can you share about working with this service provider?
I'm not sure.
What are the service provider's strengths?
Their cost and quality are strong.
What areas can the service provider improve?
I'm not sure what can improve.
How long has your company been working with this service provider?
We have worked with them for three years.
How much money do you spend annually with this service provider?
We spend $1,000 to $5,000 per month.