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AI Augmented Agents

Cogito provides human aware technology to help professionals elevate their performance. Cogito’s contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises.

Undisclosed
Undisclosed
50 - 249
Founded 2007
Boston, MA
headquarters

Focus

Service lines
25%
25%
25%
25%
Artificial Intelligence
BI & Big Data Consulting & SI
Non-Voice BPO/Back Office Services
AI Focus
100%
BI & Big Data Solutions
100%
Non-Voice BPO Focus
50%
50%
Voice/Call Center Services
100%

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