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Evoice

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A Better Way To Connect.

Since eVoice was founded in 2000, we have been dedicated to helping small businesses manage calls more efficiently, maintain a professional image, and empower our customers with the freedom to work from anywhere.

 

In short, eVoice is a better way to connect.

 

Cited by Inc. Magazine as one of the “Best Voicemail Management Services,” eVoice gives entrepreneurs and small businesses the flexibility they need to manage their communications on the go.

 

Free trial

4000 mins $79.99/mo

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    250 - 999
  • Year founded
    Founded 1995

Service Lines
Call Center Services
55%
Customer Service Outsourcing
25%
Transcription
20%
Select Focus Area
Inbound Services
Answering services
40%
Inbound appointment scheduling
33%
Virtual receptionist
27%
Customer Service Outsourcing
Phone Support Services
100%
Transcription Focus
Audio to Text Transcription
100%
Industries
Advertising & marketing
10%
Business services
10%
Education
10%
Financial services
10%
Government
10%
Hospitality & leisure
10%
Information technology
10%
Legal
10%
Medical
10%
Real estate
10%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 0.8 /5

What Clients Have Said

Evoice offers attractive pricing plans ranging from $12.99 to $79.99, accommodating various client needs. Annual spending among clients varies widely, from under $1,000 to nearly $1 million, indicating good value for cost based on service efficiency and customer satisfaction.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 27 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Evoice Review Insights

Overall Review Rating

4.5
  • Quality 0.9
  • Schedule 0.8
  • Cost 0.8
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Long-term Client Relationships

    Clients have maintained long-term relationships with Evoice, some since 2012, indicating satisfaction and trust in their services.

  • Effective Call Handling

    Clients consistently praised Evoice for its effective handling of inbound calls, enhancing customer service and allowing firms to focus on core operations.

  • Need for Increased Advertising

    One area of improvement noted is the need for more advertising so that more potential clients become aware of Evoice's offerings.

  • Strong Customer Service Skills

    Evoice is recognized for its strong customer service capabilities, consistently satisfying clients and meeting their expectations.

  • High Client Satisfaction

    Overall, the majority of feedback from clients is positive, with no significant issues reported and a high level of satisfaction with services provided.

  • Time and Cost Efficiency

    Several clients reported significant savings in time and money, with some saving up to 35 hours and $200 monthly.

Evoice Reviews

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Helpful Service for Healthcare Company

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Their service has been very helpful keeping me connected at all times."

Jun 21, 2017
Senior Manager, Other
Anonymous
  • Other industries
  • Mineola, New York
  • 11-50 Employees
  • Survey Response

Evoice is a Decent Answering Service for Startup

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"Performance has been ok. The voice quality could be way better."

Jun 21, 2017
Manager, Customer Service
Anonymous
  • Retail
  • Burbank, Illinois
  • 1-10 Employees
  • Survey Response

Easy to Use and Cost Effective Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"The company has performed very well and we are happy with the results."

Jun 21, 2017
Manager, IT
Anonymous
  • Financial services
  • North Little Rock, Arkansas
  • 51-200 Employees
  • Survey Response

Evoice is an Excellent Answering Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"The company has performed great and benefited our business very much."

Jun 21, 2017
Owner, Administration
Anonymous
  • Manufacturing
  • San Jacinto, California
  • 1-10 Employees
  • Survey Response

Innovative and Convenient Answering Service

  • Call Center Services
  • $10,000 to $49,999
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It [Evoice] is very convenient."

Jun 21, 2017
President, Administration
Anonymous
  • Advertising & marketing
  • Los Angeles, California
  • 5,001-10,000 Employees
  • Survey Response

Good Performance for Manufacturing Firm

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"Evoice has performed very well, and it’s very easy to use."

Jun 21, 2017
Owner, Administration
Anonymous
  • Manufacturing
  • Winthrop, Maine
  • 51-200 Employees
  • Survey Response

Great, Inexpensive Tool for the Hospitality Company

  • Call Center Services
  • $10,000 to $49,999
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"A simple, great, inexpensive tool that gets the job done."

Jun 21, 2017
Director, Sales
Anonymous
  • Hospitality & leisure
  • The Bronx, New York
  • 11-50 Employees
  • Survey Response

Showing 21-27 of 27 Reviews

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