Telemarketing Professionals is a leading marketing agency that has carved a niche for itself by offering superior unmatched and result-driven services. Founded in 2010, they are an Australian-owned company that have helped businesses and enterprises with growth success stories by supplying a stream of quality business leads and appointments.
Telemarketing Professionals primarily deal with appointment setting and lead generation. In addition to that, they also offer call centre services, telemarketing, event booking, seminar booking, research calls, and database cleansing services.
They believe in offering high-quality outbound marketing services that help businesses to identify and laser focus on their ideal clientele or target market, this results in higher closing ratio, a bigger deal size and a shorter sales cycle. They only employ local Australians with an easily understood neutral accent as sales consultants to get the most favourable outcomes. They offer extensive coaching and training programs for their call centre staff to hone their technical, communication skills which enables their sales consultants to yield a much higher conversion ratio in terms of leads and appointments per call than would be possible otherwise.
Telemarketing Professionals provided appointment-setting support for an IT services company. They helped with monthly campaigns.
As a result of collaboration with Telemarketing Professionals, the company successfully increased their customers. They excellently managed and communicated the project, ensuring there were no complaints. Overall, it was a success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
CEO of answers IT
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Telemarketing Professionals?
Appointment setting to grow our client base
SOLUTION
How did you select this vendor?
We looked over 4 companies and found the greatest alignment with them
Describe the scope of their work in detail.
Was a monthly campaign for three months in which we had regular appointments coming through. It was an awesome engagement.
What was the team composition?
We worked closely with Shaun
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The increase of clients paid for the campaign that i recommended them to two other IT Companies
How effective was the workflow between your team and theirs?
Yeah really good - no complaints
What did you find most impressive about this company?
I had doubts it would work and I was proved wrong
Is there any area for improvement or anything that could have been done differently?
I would have liked more appointments but a great return we had
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Locations (1)
Suite 3, B6/49 Frenchs Forest Rd EFrenchs Forest, Australia2086
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