Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
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Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
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See all 5 projectsVirtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.
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$1,000+< $25 / hr50 - 249St. John's, Canada
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See all 3 projectsTelelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
See all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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$10,000+$25 - $49 / hr50 - 249Barcelona, Spain
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See all 11 projectsS2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.
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$1,000+$50 - $99 / hr50 - 249
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See all 2 projectsOutboundmaster.com is a lead generation and appointment-setting company, praised for its excellent communication and project management skills. Clients report increased leads and successful meeting setups, with 100% positive feedback highlighting their responsiveness and value for cost.
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$1,000+Undisclosed50 - 249San Francisco, CA
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See all 98 projectsAI bees is a lead generation company specializing in AI-driven outbound prospecting and LinkedIn content marketing. Reviewers consistently praise their strong project management, responsiveness, and effective blending of AI capabilities with human expertise, yielding high-quality leads. Approximately 80% of reviews highlight their value for cost and quick adaptability to feedback. Although some suggest minor improvements in content management, overall feedback is overwhelmingly positive.
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$1,000+Undisclosed10 - 49Los Angeles, CA
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See all 8 projectsOutbound System is a lead generation and outreach company specializing in cold email, LinkedIn, and AI-powered prospecting. Reviews indicate a consistent flow of positive feedback, highlighting their effective communication, tailored messaging, and professional project management. Notably, 100% of reviewers commend their ability to target the right audience, with several mentioning the rapid setup of campaigns and successful client acquisitions.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsInTouch is a professional inbound call service provider known for their 24-hour availability and accurate message-taking. The company is highly regarded for its responsive customer service and clear communication. Over 90% of the feedback highlights their reliability, with clients expressing satisfaction with their consistent performance over long-term engagements, such as 15 years.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
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$1,000+< $25 / hr50 - 249Miami, FL
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See all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
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$10,000+$50 - $99 / hr10 - 49Medellín, Colombia
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See all 13 projectsParrolabs is a versatile development company offering services across web and mobile development, SEO, and social media management. They are highly praised for their responsive communication, integration with client teams, and technical expertise. Clients consistently highlight their collaborative approach and problem-solving skills, with 100% mentioning timely and effective solutions. Parrolabs' emphasis on understanding client needs has fostered long-term partnerships, with no significant areas for improvement noted in reviews.
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$5,000+< $25 / hr2 - 9Orlando, FL
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See all 4 projectsDisa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.
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$5,000+$100 - $149 / hr10 - 49Amsterdam, Netherlands
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See all 13 projectsSalesSource is a versatile consulting firm specializing in lead generation, marketing, and email security strategies. Across multiple reviews, clients consistently praise their expertise, attention to detail, and effective project management. Approximately 90% of reviews highlight their ability to enhance email deliverability and domain security, while about 80% commend their skill in developing innovative marketing strategies that generate high-quality leads. Overall, clients express high satisfaction with SalesSource's services, noting their quick responsiveness and the tangible success of their projects.
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UndisclosedUndisclosed10 - 49Waterford, Ireland
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See all 1 projectsEurobase is a logistics and fulfillment company that specializes in packaging and dispatching program materials across Ireland and Europe. The feedback highlights their exceptional precision, customer service, and alignment with client values, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.
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UndisclosedUndisclosed10 - 49Denver, CO
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See all 6 projectsRevenue Accelerator is a lead generation and sales outreach firm specializing in executing targeted email campaigns and generating qualified sales meetings. With 100% positive feedback, clients praise their adaptability, transparency, and effective project management. Approximately 60% of reviewers highlight their strong cultural and value alignment, while others commend their innovative reporting and ability to integrate seamlessly with client teams.
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
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See all 6 projectsAnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.
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$1,000+$100 - $149 / hr250 - 999Gurugram, India
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See all 5 projectsInfo-X is a logistics support and technology solutions company specializing in back-office operations, end-to-end shipment visibility, and workflow automation. Reviews indicate a 100% satisfaction rate, highlighting their exceptional project management, strong communication, and ability to deliver timely solutions that enhance operational efficiency. Clients appreciate their professionalism, value for cost, and practical solutions tailored to logistics needs.
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UndisclosedUndisclosed10 - 49Vancouver, Canada
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See all 9 projectsLAT Multilingual Translation and Marketing is a translation and marketing company providing high-quality translation services for various industries. Their reviews reflect a strong reputation for excellent project management, timely delivery, and attention to detail. 100% of reviewers highlight their responsiveness and customer service, with no areas for improvement noted. Their services are especially praised for accuracy and cultural sensitivity.
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$1,000+Undisclosed2 - 9Miranda, Australia
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See all 3 projectsB2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.
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$1,000+< $25 / hr10 - 49Chennai, India
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See all 7 projectsBewage Technologies is a customer support outsourcing company, providing end-to-end service solutions, including live chat, phone, and email support. Reviews highlight their exceptional responsiveness and value for cost, with 100% of reviewers praising their project management and commitment to customer satisfaction. Many note significant improvements in customer metrics, such as a 25% increase in conversion rates.
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$25,000+$25 - $49 / hr250 - 999Chennai, India
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See all 2 projectsiSolve Technologies Europe B.V. is a technology solutions provider specializing in customized platforms like iStart for efficient employee onboarding processes. The company receives positive feedback for transparency and responsive support, with 100% of reviewers highlighting their satisfaction with the platform's impact on recruitment. Some feedback suggests potential improvements in pricing and feature expansion.
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$1,000+< $25 / hr10 - 49Hyderabad, India
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See all 12 projectsClick Suggest is a lead generation and marketing agency specializing in setting up appointments, email marketing, and SEO strategies for B2B enterprises. Approximately 80% of reviews highlight their exceptional lead quality and project management, though around 20% suggest improvements in communication and response time. Clients appreciate their technical knowledge and the value they provide, with most expressing satisfaction with the results and ROI achieved.
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
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See all 15 projectsHypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.
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$5,000+$50 - $99 / hr10 - 49Tallinn, Estonia
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See all 4 projectsLialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.
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$1,000+< $25 / hr10 - 49Warszawa, Poland
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See all 5 projectsAmevalue is a digital solutions company specializing in customer support operations, HR management, and IT support services. Across the reviews, 100% of clients praised their professionalism, timely delivery, and effective project management. Notably, 67% highlighted their expertise in integrating technology tools, and 33% appreciated their AI capabilities, indicating a strong alignment with client needs and industry standards.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsXplore-Tech is a customer service outsourcing company specializing in handling high volumes of inbound calls. Based on the feedback, 100% of reviewers praised their swift responsiveness and excellent service. They have been consistently helping clients for decades, saving them approximately $50,000 monthly, with no suggested areas for improvement.
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$1,000+$50 - $99 / hr10 - 49Vilnius, Lithuania
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See all 23 projectsGrowtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.
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$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
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See all 13 projectsSiete is a specialized lead generation and prospecting firm that assists businesses in enhancing their sales pipelines through qualified lead generation and high-value meetings. Across varied reviews, 100% of clients commend Siete for their effective communication and timely delivery of services. While 12.5% suggest enhancements in reporting, 87.5% praise their professionalism and ability to generate substantial leads.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 10 projectsPeriodix is a lead generation company specializing in enhancing client outreach through platforms like Upwork and LinkedIn. The company is praised for its effective lead generation strategies, professional communication, and dedication, with 100% of reviewers reporting satisfactory outcomes and no areas for improvement. Notably, clients experienced increased lead generation, with some citing a performance increase by up to four times. Periodix is commended for its systematic and innovative approach, delivering consistent results across various industries.
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UndisclosedUndisclosed10 - 49Wrocław, Poland
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See all 8 projectsKODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.
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$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
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See all 1 projectsDiskriter is a digital marketing and web development company with a history spanning over 70 years. Reviews highlight their expertise in website development, social media marketing, and digital advertising, leading to improved ROI and increased customer inquiries. The client appreciates Diskriter's professional project management and dedication to client success, with 100% positive feedback and no areas for improvement mentioned.
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$10,000+Undisclosed10 - 49Dublin, Ireland
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See all 34 projectsLeadable is a lead generation company known for innovative and creative approaches, such as tailored book campaigns, to enhance client engagement and pipeline creation. The company receives positive feedback for its responsiveness and project management, with approximately 90% of reviews highlighting these strengths. However, there is a notable instance of dissatisfaction regarding lead quality and ROI, indicating an area for improvement.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
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See all 3 projectsProfitline Business Process Outsourcing is a data-driven company specializing in logistics, financial process automation, and operational efficiency. Reviews highlight their strong project management and technological focus, with 100% of clients noting significant improvements in operational control, cost management, and decision-making. Their practical, results-oriented approach consistently receives positive feedback, with no areas identified for improvement.
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UndisclosedUndisclosed50 - 249Charleston, SC
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See all 16 projectsCall Experts is a business process outsourcing company specializing in handling inbound calls and customer service. The company is praised for consistently meeting client goals and providing quality service, with approximately 100% of clients noting satisfaction with their expertise and time savings. Some clients suggest areas for improvement, such as increasing service offerings or enhancing call rates.
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$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
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See all 17 projectsFranchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
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Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Patna, India
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See all 1 projectsTechnosys IT Management Pvt. Ltd. is a customer support service provider, offering chat and inbound services to enhance client-customer interactions. The reviews indicate a high level of satisfaction, with 100% praising their problem-solving techniques and customer service. The effective collaboration and unique service offerings were particularly noted as impressive by clients.
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$5,000+Undisclosed2 - 9London, England
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See all 12 projectsSpring Drive is a company specializing in lead generation and outbound sales strategies, offering services such as email automation, personalized messaging, and outreach campaign optimization. Reviews highlight their impressive project management, timely delivery, and high level of professionalism. Approximately 90% of reviewers praise Mohan's expertise and the company's effective communication, while nearly 80% emphasize the successful outcomes of their campaigns.
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$50,000+< $25 / hr50 - 249San Jose, CA
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See all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
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$25,000+< $25 / hr50 - 249Washington, DC
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See all 6 projectsSalaria Sales is a sales development company specializing in lead generation and cold outreach to book qualified meetings. Reviews indicate a high satisfaction rate, with approximately 100% of clients noting their ability to deliver on promises without shortcuts. Their strategic approach, responsiveness, and high-quality lead generation are consistently praised by clients, enhancing sales pipelines and closing rates.
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$5,000+$50 - $99 / hr2 - 9Turramurra, Australia
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See all 9 projects365 Digital Consulting is an IT consultancy specializing in custom software development, system integration, and CRM solutions. The company has received predominantly positive feedback, with over 85% of reviewers highlighting their effective project management and client-focused approach. Notable mentions include their clear communication, commitment to understanding business needs, and ability to deliver projects on time, although some reviews suggest room for improvement in understanding client-specific visions.
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Undisclosed$25 - $49 / hr2 - 9
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See all 11 projectsDealForce is a lead generation and appointment-setting company that offers pay-for-performance models without upfront costs. Feedback is mixed, with approximately 60% positive reviews highlighting effective client communication, high-quality leads, and impressive appointment scheduling. However, 40% of reviewers report negative experiences, citing unqualified leads, poor communication, and ineffective results. While some clients praise their cost-effective and efficient services, others express concerns about lead quality and transparency.
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
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See all 2 projectsThe CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.
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$5,000+$25 - $49 / hr10 - 49Bogotá, Colombia
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See all 8 projectsRed Design Systems - Design Solutions is a versatile company offering services such as custom software development, brand design, digital marketing, web development, animation, and customer support. The reviews are overwhelmingly positive, with clients praising their project management, customer-focused approach, and ability to translate ideas into effective solutions. Approximately 100% of reviewers commend their responsiveness and exceptional service quality, with no significant areas for improvement noted.
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$25,000+$150 - $199 / hr50 - 249
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See all 1 projectsCardamons is a data management company specializing in transforming handwritten documents into searchable digital formats with high accuracy. Their services are highly regarded, with a 97% accuracy rate in data searchability and praised for their efficient project management and communication. The reviews are overwhelmingly positive, highlighting their expertise and preparedness.
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$1,000+< $25 / hr2 - 9London, England
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See all 6 projectsCallpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.
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$1,000+$50 - $99 / hr10 - 49Trige, Denmark
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See all 1 projectsNordic Sales Force is a sales consultancy firm specializing in end-to-end sales processes, including booking meetings, conducting demos, and closing contracts. The overall feedback from reviews is largely positive, with 100% of reviewers highlighting their impressive skills and effective project management. Although some mention high pricing, the value delivered justifies the cost.
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$5,000+$100 - $149 / hr2 - 9
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See all 2 projectsNousu is a lead generation company that specializes in booking appointments for account executives. Reviews indicate a high level of satisfaction, with clients appreciating their high-quality calls and effective project management. With 100% positive feedback and no noted areas for improvement, Nousu consistently meets client expectations and delivers results.
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$1,000+< $25 / hr250 - 999Irvine, CA
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See all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
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Undisclosed< $25 / hr10 - 49North Vancouver, Canada
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See all 4 projectsLeadLancer.io is a lead generation company specializing in creating targeted B2B lead lists and databases. Reviewers consistently praise their responsiveness, communication skills, and ability to exceed expectations, with 100% positive feedback. Clients highlight their effectiveness in building high-quality lead lists and delivering results on time, showcasing minimal need for management.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsVirtus Global Solutions is a lead generation and business development firm specializing in local and international marketing through online platforms, social media, and digital marketing. With 100% positive feedback, clients, like Converged Solutions UK, report a 30%–35% profit increase and commend the firm's professionalism and effective project management.
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$1,000+< $25 / hr50 - 249Udaipur, India
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See all 24 projectsCapStonePlanet (P) Limited is a company specializing in underwriting, financial analysis, and data management services. Across reviews, clients highlight their exceptional project management, reliability, and accuracy, with approximately 100% positive feedback regarding their communication and timely delivery. Their ability to enhance efficiency and reduce workload is consistently praised, though some suggest more proactive insights could further elevate their service quality.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$50 - $99 / hr50 - 249Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.