Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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UndisclosedUndisclosed50 - 249Charleston, SC
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See all 16 projectsCall Experts is a business process outsourcing company specializing in handling inbound calls and customer service. The company is praised for consistently meeting client goals and providing quality service, with approximately 100% of clients noting satisfaction with their expertise and time savings. Some clients suggest areas for improvement, such as increasing service offerings or enhancing call rates.
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$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
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See all 17 projectsFranchise Marketing Systems is a franchise development firm that offers comprehensive services, including operations manuals, legal documentation, and marketing strategies to companies seeking to franchise their business. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, expertise, and client-focused approach. Clients commend their ability to deliver tailored franchise solutions and maintain effective project management throughout the process.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
See all 1 projectsTechnosys IT Management Pvt. Ltd. is a customer support service provider, offering chat and inbound services to enhance client-customer interactions. The reviews indicate a high level of satisfaction, with 100% praising their problem-solving techniques and customer service. The effective collaboration and unique service offerings were particularly noted as impressive by clients.
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$50,000+< $25 / hr50 - 249San Jose, CA
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See all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
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$25,000+< $25 / hr50 - 249Washington, DC
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See all 6 projectsSalaria Sales is a sales development company specializing in lead generation and cold outreach to book qualified meetings. Reviews indicate a high satisfaction rate, with approximately 100% of clients noting their ability to deliver on promises without shortcuts. Their strategic approach, responsiveness, and high-quality lead generation are consistently praised by clients, enhancing sales pipelines and closing rates.
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$5,000+$50 - $99 / hr2 - 9Turramurra, Australia
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See all 9 projects365 Digital Consulting is a digital solutions provider specializing in custom software development and system integrations, particularly with platforms like SharePoint, Xero, and Microsoft CRM. The company receives overwhelmingly positive feedback, with 100% of reviewers praising their project management skills and adaptability. Clients consistently highlight their effective communication and willingness to exceed expectations, though some suggest improvements in vision alignment and technical demonstrations.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
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See all 2 projectsThe CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.
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$5,000+$25 - $49 / hr10 - 49Bogotá, Colombia
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See all 8 projectsRed Design Systems - Design Solutions is a versatile agency offering services in custom software development, brand design, digital marketing, web development, animation, and customer support. With remarkable project management and a customer-focused approach, they excel in delivering efficient, tailored solutions. Notably, 100% of reviews highlight their excellent communication and client satisfaction, with no significant areas for improvement mentioned.
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$25,000+$150 - $199 / hr50 - 249
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See all 1 projectsCardamons is a data management company specializing in transforming handwritten documents into searchable digital formats with high accuracy. Their services are highly regarded, with a 97% accuracy rate in data searchability and praised for their efficient project management and communication. The reviews are overwhelmingly positive, highlighting their expertise and preparedness.
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$1,000+< $25 / hr2 - 9London, England
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See all 6 projectsCallpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.
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$1,000+$50 - $99 / hr10 - 49Trige, Denmark
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See all 1 projectsNordic Sales Force is a sales consultancy firm specializing in end-to-end sales processes, including booking meetings, conducting demos, and closing contracts. The overall feedback from reviews is largely positive, with 100% of reviewers highlighting their impressive skills and effective project management. Although some mention high pricing, the value delivered justifies the cost.
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$5,000+Undisclosed2 - 9London, England
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See all 12 projectsSpring Drive is a company specializing in lead generation and outbound sales strategies, offering services such as email automation, personalized messaging, and outreach campaign optimization. Reviews highlight their impressive project management, timely delivery, and high level of professionalism. Approximately 90% of reviewers praise Mohan's expertise and the company's effective communication, while nearly 80% emphasize the successful outcomes of their campaigns.
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$5,000+$100 - $149 / hr2 - 9
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See all 2 projectsNousu is a lead generation company that specializes in booking appointments for account executives. Reviews indicate a high level of satisfaction, with clients appreciating their high-quality calls and effective project management. With 100% positive feedback and no noted areas for improvement, Nousu consistently meets client expectations and delivers results.
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$1,000+< $25 / hr250 - 999Irvine, CA
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See all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
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Undisclosed< $25 / hr10 - 49North Vancouver, Canada
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See all 4 projectsLeadLancer.io is a lead generation company specializing in creating targeted B2B lead lists and databases. Reviewers consistently praise their responsiveness, communication skills, and ability to exceed expectations, with 100% positive feedback. Clients highlight their effectiveness in building high-quality lead lists and delivering results on time, showcasing minimal need for management.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsVirtus Global Solutions is a lead generation and business development company excelling in providing positive leads and executing digital marketing strategies. According to 100% of the reviews, they deliver results punctually and professionally, enhancing profits by 30%–35% and delivering 60 leads monthly. Clients appreciate their professional approach, skilled team, and alignment with GDPR compliance.
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$1,000+< $25 / hr50 - 249Udaipur, India
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See all 24 projectsCapStonePlanet (P) Limited is a company specializing in underwriting, financial analysis, and data management services. Across reviews, clients highlight their exceptional project management, reliability, and accuracy, with approximately 100% positive feedback regarding their communication and timely delivery. Their ability to enhance efficiency and reduce workload is consistently praised, though some suggest more proactive insights could further elevate their service quality.
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$1,000+Undisclosed10 - 49
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See all 1 projectsMillion Dials Private Limited is a B2B sales development company specializing in lead generation, appointment setting, and business development. The company is highly regarded, with 100% positive feedback highlighting their ability to significantly increase booking and show-up rates. Clients particularly appreciate their timely delivery and exceptional communication, with no suggestions for improvement mentioned.
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Undisclosed< $25 / hr2 - 9
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See all 1 projectsInbound Customer Support (SMC-PVT) LTD) specializes in providing customer service solutions. The company receives overwhelmingly positive feedback, with clients noting a 100% delivery rate and successful staffing support. However, 100% of reviewers suggest minor improvements in communication. Overall, they are valued for their budget-friendly pricing and cultural fit.
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$10,000+$50 - $99 / hr10 - 49Zielona Góra, Poland
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See all 5 projectsSOLTIX Software House is a versatile software development company that provides tailored solutions such as app development, system design, and custom software adaptations. Reviews highlight their professional project management and responsiveness, with 100% noting effective communication and commitment to project needs. Overall, 100% of reviewers express satisfaction, often citing good value and alignment with client requirements.
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$10,000+Undisclosed10 - 49Kaunas, Lithuania
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See all 1 projectsInvertus is a development company specializing in creating modules and extensions for web platforms, offering UI/UX design and development services. With 100% positive feedback, clients commend their collaborative approach, effective project management, and trustworthiness. They are noted for contributing valuable suggestions and feeling like an integral part of the client’s team.
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$1,000+< $25 / hr10 - 49
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See all 2 projectsProComm is a company specializing in inbound call services, helping businesses manage high call volumes and efficiently schedule appointments. The overall feedback for ProComm is overwhelmingly positive, with nearly all reviews highlighting their strong communication skills and professionalism. Clients particularly appreciate their ability to save time and money, with reported savings ranging from $500 to $1,500 monthly.
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$1,000+< $25 / hr10 - 49Toronto, Canada
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See all 1 projectsAppointmentSetter is a lead generation company specializing in prospecting and client engagement to enhance business growth. The reviews indicate a high level of client satisfaction, with 100% positive feedback emphasizing their responsiveness and industry expertise. Notably, 100% of reviewers appreciated their ability to customize services to meet specific client needs, demonstrating flexibility and a client-focused approach.
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UndisclosedUndisclosed10 - 49Montrose, CO
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See all 1 projectsBest Connections Answering Services is a professional customer service company specializing in after-hours call handling and support. Reviewers consistently highlight their proactive approach, with 100% noting their ability to effectively manage FAQs and escalate urgent issues. Clients appreciate their high level of customization, professionalism, and communication, which makes them a true partner rather than just a service provider.
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
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See all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
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$5,000+$50 - $99 / hr10 - 49London, England
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See all 10 projectsCurral is a lead generation company that specializes in delivering high-quality, targeted leads and comprehensive outreach strategies for diverse industries. The company receives overwhelmingly positive feedback for its professionalism, responsive service, and ability to deliver results quickly; 80% of reviewers highlight their impressive communication and project management skills. Curral is particularly praised for aligning their solutions with client goals and values, although some suggest improvements in language outreach for international expansion.
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$1,000+< $25 / hr50 - 249Salt Lake City, UT
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See all 2 projectsmyworkers is a virtual assistant company specializing in social media management and engagement services. The feedback from Hopkins Dentistry highlights a satisfaction rate of 100%, with particular praise for the ease of hiring and efficient workflow. Notably, 100% of reviewers mention an improvement in brand image and social media following as a result of their collaboration.
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$1,000+< $25 / hr10 - 49Rajkot, India
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See all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
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$5,000+$25 - $49 / hr10 - 49
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See all 16 projectsProk Tech is a versatile business solutions provider specializing in LinkedIn outreach and lead generation. The company consistently receives high praise for its strategic expertise and hands-on execution, with approximately 90% of reviews highlighting their responsiveness, flexibility, and results-driven approach. Clients commend Prok Tech's ability to tailor strategies to specific business needs, resulting in effective engagement and sustainable growth.
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$5,000+$25 - $49 / hr50 - 249
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See all 5 projectsXtreme Technologies is a versatile web development and digital marketing company offering services including website design, ERP system implementation, and digital marketing solutions. The reviews highlight high satisfaction with project management and customer service, with 100% of reviewers praising their ability to meet client needs effectively. Clients report significant improvements in user experience and business outcomes, with no major areas for improvement noted.
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$1,000+< $25 / hr50 - 249Pasig, Philippines
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See all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
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$10,000+Undisclosed10 - 49Dublin, Ireland
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See all 34 projectsLeadable is a lead generation and outbound marketing company known for its innovative and personalized approaches, such as customized books and direct mail campaigns. Overall, 90% of the reviews highlight their creativity, responsiveness, and on-time delivery, while one review criticizes their lack of effective lead qualification and ROI. Many reviewers (about 70%) appreciate their unique strategies and cultural alignment.
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$1,000+< $25 / hr50 - 249Indore, India
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See all 1 projectsMMF INFOTECH TECHNOLOGIES PVT. LTD. is a mobile app development company known for its technical expertise and user-friendly solutions. With a focus on app functionality and security, they maintain high client satisfaction. Approximately 90% of reviewers highlight their innovative approaches and responsiveness, though some mention occasional communication challenges due to language barriers.
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$10,000+< $25 / hr250 - 999
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See all 50 projectsPerfect Systems is a multifaceted technology company specializing in web development, blockchain solutions, and AI-driven strategies. The company receives consistently positive feedback, with approximately 100% of reviews highlighting their budget-friendly pricing and strong project management. Clients frequently commend Perfect Systems' ability to tailor solutions to specific needs, with 80% noting their adaptability and understanding of complex requirements.
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
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See all 10 projectsReel Axis is a dynamic marketing agency specializing in marketing strategy, branding, content creation, and demand generation. Across reviews, clients praise their innovative approach to integrating technology with traditional marketing strategies, proactive project management, and personalized service. Notably, 100% of reviewers commend their responsiveness and alignment with company values, highlighting their effectiveness in expanding brand awareness and generating leads.
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Undisclosed< $25 / hr1,000 - 9,999Pune, India
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See all 14 projectsCFT Consulting is an IT services company specializing in lead generation, sales and IT staffing, low code/no code solutions, and business process optimization. Reviewers consistently praise their expertise, with an emphasis on operational efficiency improvements, project management skills, and responsiveness. Approximately 90% of reviews highlight their timely delivery and effectiveness, while many appreciate their customer-centric approach and commitment to achieving measurable outcomes.
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$1,000+< $25 / hr10 - 49København, Denmark
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See all 4 projectsBrebeneskul Consulting is a lead generation and business research company known for its effective call center services and strategic consultation. The feedback is overwhelmingly positive, with 100% of reviewers praising their dedication, timely delivery, and ability to exceed KPIs. Clients consistently highlight their strong project management and communication skills, along with their ability to generate high-quality leads.
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$1,000+< $25 / hr10 - 49Aurangabad, India
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See all 1 projectsJMK Infosoft Solutions Ltd. is an information technology and consulting company providing technical human resources across India. The overall feedback is highly positive, with 100% of reviewers praising their punctuality, dedication, and commitment fulfillment. They effectively facilitated project phases at a good speed without any noted areas for improvement.
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$5,000+$50 - $99 / hr10 - 49San Francisco, CA
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See all 2 projectsGreen Leads LLC is a lead generation company that specializes in outbound cold calling and creating feasible business contacts. According to reviews, 100% of clients praise their professionalism and ability to generate quality leads, with one client noting a 600-700% increase in pipeline opportunities. Overall, reviewers highlight Green Leads LLC's effective communication and collaborative approach, making them a highly recommended partner for sales and marketing initiatives.
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
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See all 8 projectsTurn Key Receptionist is a professional company specializing in phone answering, cold calling, and lead generation services. Overall, the company has received overwhelmingly positive feedback, with clients praising their professionalism, communication, and customer empathy. Approximately 100% of the reviewers highlighted the team's effectiveness in maintaining a seamless workflow and the positive experience provided to their clients. The company is commended for its ability to align with client values and adapt quickly to feedback.
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$5,000+$100 - $149 / hr10 - 49Kingston Upon Thames, England
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See all 4 projectsIncite is a lead generation and marketing effectiveness consultancy highly regarded for its expertise in developing and executing comprehensive outreach campaigns. Clients consistently praise incite for its ability to expand business opportunities, as evidenced by a notable trebling of international networks for one client. Approximately 80% of reviewers commend incite's strategic approach and impressive results, highlighting their professionalism and adaptability in managing diverse client needs. Some suggest broader service offerings could enhance their already substantial value.
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$1,000+Undisclosed50 - 249Medellín, Colombia
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See all 4 projectsTalento, an executive and talent staffing company, offers services such as recruitment and project management with a focus on delivering high-quality candidates and creative solutions. Approximately 100% of the reviews highlight their effective communication, responsiveness, and dedication to client satisfaction, while nearly 0% of reviewers noted any areas for improvement, underscoring their exceptional service and alignment with client values.
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$5,000+< $25 / hr1,000 - 9,999Ahmedabad, India
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See all 2 projectsHitech Digital Solutions is a digital solutions provider offering end-to-end services, including account creation, resume submission, and custom digital solutions tailored to client needs. Reviews indicate a 100% satisfaction rate, praising their strategic insight, project management, and ability to deliver innovative, cost-effective solutions on time. Clients commend their quick, independent work and seamless communication.
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$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
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See all 3 projectsAcepeak is a technology solutions provider specializing in enhancing digital platforms and integrating customer engagement systems. Reviews indicate a positive impact on platform stability and operational efficiency, with around 20% improvements in downtime and response times. Approximately 90% of feedback highlights Acepeak's effective project management and communication, although more frequent status updates could enhance progress tracking.
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$5,000+Undisclosed50 - 249Quezon City, Philippines
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See all 1 projectsDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
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See all 1 projectsHounders is a lead generation and sales consulting company specializing in outbound email-based strategies. They effectively doubled the number of qualified leads for a SaaS CRM client in Brazil, with 100% of the feedback being positive. The client appreciated Hounders' strategic approach and effective communication, highlighting their potential for further expansion into multi-channel lead generation.
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$5,000+Undisclosed2 - 9Scottsdale, AZ
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See all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
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BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr50 - 249L'viv, Ukraine
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See all 9 projectsdevabit is a versatile software development company offering services like web and mobile app development, UI/UX design, and backend solutions. Their clients praise their responsiveness, communication, and commitment to project timelines. Approximately 90% of reviews highlight their adaptability and innovative solutions, while no significant negative feedback is noted, indicating a strong overall satisfaction with their services.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.2/40.017.6/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.