Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
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$1,000+< $25 / hr10 - 49Rajkot, India
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See all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
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$5,000+$25 - $49 / hr50 - 249
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See all 5 projectsXtreme Technologies is a versatile web development and digital marketing company, also providing branding and ERP solutions. The company has consistently received positive feedback, with 100% of reviewers expressing satisfaction with its project management, communication, and customer service. Clients frequently praise their ability to understand needs and deliver tailored solutions, highlighting their flexibility and professionalism.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
See all 183 projectsRemote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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$1,000+< $25 / hr50 - 249Pasig, Philippines
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See all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
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$1,000+< $25 / hr50 - 249Indore, India
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See all 1 projectsMMF INFOTECH TECHNOLOGIES PVT. LTD. is a mobile app development company known for its technical expertise and user-friendly solutions. With a focus on app functionality and security, they maintain high client satisfaction. Approximately 90% of reviewers highlight their innovative approaches and responsiveness, though some mention occasional communication challenges due to language barriers.
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$1,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
See all 8 projectsLukanoff Consulting Ltd is a marketing and lead generation consultancy known for developing effective strategies to help businesses grow. They are commended for professionalism, timely delivery, and personalized approaches. Across the reviews, 100% of clients express satisfaction with their services, with 83% highlighting their adaptability and strategic innovation. Lukanoff's efforts have notably generated significant new business opportunities and enhanced client sales processes.
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
See all 3 projectsThe Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Services provided
See all 10 projectsReel Axis is a marketing and branding agency specializing in digital presence, lead generation, and strategic growth initiatives for various industries. The company consistently receives positive feedback for its professional project management, innovative strategies, and tailored solutions. Approximately 100% of reviewers highlight their effective communication and ability to integrate client feedback, while nearly 90% express satisfaction with their proactive approach and commitment to exceeding expectations.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
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Undisclosed< $25 / hr1,000 - 9,999Pune, India
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See all 14 projectsCFT Consulting is a versatile IT and business consulting firm specializing in lead generation, IT staffing, and low-code/no-code solutions. The company has received overwhelmingly positive feedback, with many clients praising their project management skills and ability to meet deadlines. Approximately 90% of reviewers emphasize their customer-centric approach and adaptability, while some suggest enhancing strategic insights for broader industry trends.
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$1,000+< $25 / hr10 - 49København, Denmark
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See all 4 projectsBrebeneskul Consulting is a versatile consulting firm offering lead generation, call center, and business research services. The company consistently receives positive feedback for their dedication, timely delivery, and effective project management, with 100% of reviewers praising their commitment and responsiveness. Clients commend their ability to generate high-quality leads and exceed KPIs, highlighting their unique email integrity services and leadership qualities.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
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$1,000+< $25 / hr10 - 49Aurangabad, India
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See all 1 projectsJMK Infosoft Solutions Ltd. is an information technology and consulting company providing technical human resources across India. The overall feedback is highly positive, with 100% of reviewers praising their punctuality, dedication, and commitment fulfillment. They effectively facilitated project phases at a good speed without any noted areas for improvement.
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$5,000+$50 - $99 / hr10 - 49San Francisco, CA
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See all 2 projectsGreen Leads LLC is a lead generation company specializing in outbound cold calling and business development services. Across their reviews, clients emphasize their professionalism, effective communication, and success in generating high-quality leads. Approximately 90% of feedback highlights their ability to increase sales opportunities, while 80% commend their cooperative team management and understanding of client needs.
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
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See all 8 projectsTurn Key Receptionist is a professional call management company specializing in inbound and outbound call services, including appointment booking and lead generation. Reviews indicate a high level of satisfaction, with 100% of feedback highlighting their professionalism, effective communication, and ability to meet client needs. Clients appreciate their seamless integration and proactive approach, with no significant areas for improvement noted.
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$5,000+$100 - $149 / hr10 - 49Kingston Upon Thames, England
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See all 4 projectsIncite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.
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$1,000+Undisclosed50 - 249Medellín, Colombia
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See all 4 projectsTalento, an executive and talent staffing company, offers services such as recruitment and project management with a focus on delivering high-quality candidates and creative solutions. Approximately 100% of the reviews highlight their effective communication, responsiveness, and dedication to client satisfaction, while nearly 0% of reviewers noted any areas for improvement, underscoring their exceptional service and alignment with client values.
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$5,000+$25 - $49 / hr10 - 49
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See all 15 projectsProk Tech is a marketing firm specializing in LinkedIn outreach and lead generation, providing strategic solutions that drive business growth and brand visibility. Over 90% of reviews highlight their exceptional project management and responsiveness, with numerous clients praising their ability to generate high-quality leads and close deals efficiently. Their flexibility and results-driven approach have consistently led to successful client engagements.
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$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
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See all 3 projectsAcepeak is a telecommunications solutions provider specializing in platform development, workflow automation, and customer engagement technology. Reviews highlight their clear communication, reliability, and project management efficiency, with clients noting a 20% reduction in downtime and improved customer interactions. Approximately 100% of reviews express satisfaction, with minor suggestions for more frequent status updates.
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$5,000+Undisclosed50 - 249Quezon City, Philippines
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See all 1 projectsDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
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$1,000+< $25 / hr10 - 49Porto Alegre, Brazil
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See all 1 projectsHounders is a lead generation and sales consulting company specializing in outbound email-based strategies. They effectively doubled the number of qualified leads for a SaaS CRM client in Brazil, with 100% of the feedback being positive. The client appreciated Hounders' strategic approach and effective communication, highlighting their potential for further expansion into multi-channel lead generation.
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$5,000+Undisclosed2 - 9Scottsdale, AZ
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See all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
See all 1 projectsAmiy is a business development company specializing in providing business development specialists to scale-up businesses across various international markets. Clients report significant satisfaction with their services, noting an increase in opportunities, strong communication skills, and effective project management, with over 90% positive feedback highlighting their local expertise and market understanding.
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$10,000+$25 - $49 / hr50 - 249L'viv, Ukraine
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See all 9 projectsDevabit is a versatile software development company offering services such as mobile and web development, backend solutions, and business process outsourcing. Across numerous reviews, 90% of clients highlight their proficiency and adaptability, with commendations for their project management skills and communication. Approximately 70% of reviewers emphasize their ability to meet deadlines and address feedback effectively.
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UndisclosedUndisclosed50 - 249København, Denmark
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See all 2 projectsVAEKST is a business development company specializing in enhancing market presence and lead generation, particularly in the Nordic region. Customers consistently praise VAEKST for their proactive communication and teamwork, with 100% of reviewers noting their impressive ability to generate ideas and solutions. All feedback is positive, highlighting the company's excellent project management and alignment with client values.
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$5,000+Undisclosed50 - 249Montréal, Canada
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See all 6 projectsInterfacing Technologies Corporation is a consulting firm specializing in business growth and ERP system implementation. Reviews indicate a high level of client satisfaction, with over 90% of feedback highlighting their strategic guidance and professionalism. Themes across reviews emphasize their adaptability, strong industry relationships, and comprehensive project management, with clients consistently praising their tailored approach to business challenges.
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$5,000+Undisclosed2 - 9Fayetteville, AR
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See all 4 projectsSlingfly is a versatile digital agency specializing in website development, branding, SEO optimization, and video content creation. With a consistent track record of exceeding client expectations, 100% of reviewers praised the company's timely delivery and exceptional communication. Clients frequently highlight Slingfly's value for cost, technical expertise, and ability to understand unique business needs, reflecting a strong customer-centric approach.
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$1,000+< $25 / hr50 - 249Bengaluru, India
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See all 1 projectsROORA ML PRIVATE LIMITED is a professional outsourcing company that excels in data entry, documentation management, customer support, freight tracking, and performance analytics. Reviews highlight their exceptional reliability and efficiency, with a 99.1% accuracy rate in data processing and 95% customer query resolution within 24 hours. Clients report a 35% reduction in processing time and significant cost savings, reflecting their competitive pricing and quality service.
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$1,000+< $25 / hr10,000+New York, NY
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See all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
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$1,000+< $25 / hr50 - 249New Delhi, India
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See all 2 projectsIntrust Global is a back office service provider specializing in accounts, payroll, and information technology. Feedback highlights their expertise, efficiency, and ability to save clients significant time and costs, with mentions of a monthly savings of up to $100,000. While clients appreciate their knowledgeable service, some suggest improvements in pricing and email response times.
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$1,000+< $25 / hr10 - 49Pasadena, CA
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See all 6 projectsGlobalityNet Outsourcing and Consulting is a versatile outsourcing firm offering services in marketing, operations, and logistics optimization. Reviews indicate a strong emphasis on communication, responsiveness, and strategic planning, with 100% positive feedback highlighting their impressive project management and ability to integrate seamlessly into client teams. Notably, 67% of reviewers mention significant improvements in operational efficiency and measurable project outcomes.
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$1,000+$100 - $149 / hr2 - 9Lafayette, LA
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See all 5 projectsBonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.
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$1,000+< $25 / hr10 - 49Ceres, CA
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See all 2 projectsWC Call Center is a call center service provider specializing in outbound sales calls, telemarketing, and appointment setting. Reviews indicate a high level of satisfaction, with clients praising their quick response times and ability to improve company services. Positive feedback is prevalent, with 100% of reviewers highlighting their strengths in service delivery and cost efficiency.
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$1,000+$50 - $99 / hr2 - 9
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See all 5 projectsMid House is a company specializing in short-form video content creation for platforms like TikTok and Instagram Reels. Reviews highlight their strong grasp of current trends and pop culture, efficient project management, and quick turnaround times. Approximately 100% of reviewers praised their collaborative approach and communication, with multiple clients noting impressive increases in followers and engagement. There were no notable areas for improvement cited.
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$10,000+$25 - $49 / hr10 - 49Ferizaj, Kosovo
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See all 2 projectsWeDo Source is a multifaceted service provider offering accounting, procurement, data analysis, SEO, video editing, and graphic design services. Their clients appreciate the proactive and efficient support, with 100% of reviews highlighting their eagerness to learn and integrate seamlessly as an extension of clients' teams. Clients report significant improvements in operational efficiency and cost savings, with no major areas of concern noted.
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$1,000+< $25 / hr50 - 249Tempe, AZ
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See all 1 projectsCalibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.
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$1,000+< $25 / hr10 - 49Coimbatore, India
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See all 1 projectsPresentation Depot is a design company specializing in creating Google Slides and PowerPoint presentations with a strong focus on confidentiality. Reviews highlight their reliability, with 100% on-time delivery, and effectiveness, as 80% of their slides are used in final client deliverables. While design variety could improve, their project management and adherence to privacy are notably impressive.
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$5,000+Undisclosed10 - 49Manchester, England
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See all 4 projectsFlowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.
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$1,000+< $25 / hr10 - 49
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See all 4 projectsWERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.
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UndisclosedUndisclosed250 - 999Montevideo, Uruguay
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Casa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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See all 1 projectsMorajaa Management Consultancy Firm. offers specialized services in compliance, risk management, and ESG reporting, as evidenced by their successful partnership with Jabal Ohod Holding. The feedback is overwhelmingly positive, with 100% of reviews highlighting their expertise, transparent communication, and adaptability. Clients praise their ability to seamlessly integrate with internal teams and deliver valuable, tailored solutions on schedule.
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$5,000+< $25 / hr50 - 249
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See all 3 projectsZeliant DataTech {Data Entry India} is a data entry service provider specializing in data collection and verification for lead generation. The overall feedback is overwhelmingly positive, with clients noting impressive searching techniques and a smooth workflow. One hundred percent of reviewers expressed satisfaction, with no areas identified for improvement.
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$1,000+$25 - $49 / hr50 - 249
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See all 1 projectsShopex Aagency is a social media marketing firm renowned for its innovative, data-driven strategies and exceptional project management. With a 100% positive feedback rate, clients highlight their attention to detail and creativity. Shopex Aagency’s efforts resulted in marked improvements, including a 40% increase in social media engagement and a 30% boost in online sales.
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$1,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
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See all 13 projectsSiete is a lead generation and prospecting company that specializes in organizing high-value meetings and generating qualified sales leads for various industries. Across their reviews, 88% of clients are impressed with their timely delivery and effective communication. However, 20% suggest improvements in data reporting and consistency. Overall, Siete is praised for its professionalism, cultural fit, and ability to deliver a significant number of leads and meetings.
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
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See all 13 projectsCX Collective specializes in implementing and optimizing customer support systems, notably utilizing Zendesk, to enhance customer experience and streamline operations. Across reviews, clients consistently highlight their professionalism, proactive communication, and efficiency, with nearly 100% expressing satisfaction and noting no areas for improvement. Approximately 80% of clients specifically commend their CX strategy expertise and ability to meet project deadlines.
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$1,000+< $25 / hr50 - 249
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See all 6 projectsBolsterBiz is a customer support and onboarding specialist company, providing high-quality services such as community engagement, customer service, and PPC management. The reviews reveal consistent satisfaction with their responsiveness, professionalism, and ability to align with client values, with 100% of feedback being positive. Clients often mention BolsterBiz's effective communication and seamless integration into their operations.
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Undisclosed< $25 / hr50 - 249
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See all 3 projectsShrinkconsulting is a professional accounting services firm known for its expertise in financial reporting, reconciliations, and bank transaction processing. With 100% positive feedback, clients appreciate their timely delivery and adaptability to changing needs. The firm's well-qualified staff and proficiency in IT accounting systems are frequently highlighted in reviews.
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$5,000+$50 - $99 / hr2 - 9Toulouse, France
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See all 2 projectsAfef Ayed is a digital marketing agency specializing in Google AdWords and tracking metrics. Based on their reviews, they deliver projects on time, demonstrate professionalism, and effectively increase sales while reducing conversion costs. The feedback is overwhelmingly positive, with no areas for improvement noted by clients.
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Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
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See all 3 projectsOTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.
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UndisclosedUndisclosed10 - 49
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See all 3 projectsIndata Global is a software development company specializing in customized ERP systems and back-office solutions. They are consistently praised for their commitment, effective project management, and ability to deliver tailored solutions efficiently. Approximately 100% of reviewers commend their flexibility, teamwork, and impactful results, although some suggest enhancements in design aspects.
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$1,000+$25 - $49 / hr10 - 49Banbury, England
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See all 5 projectsOneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.
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$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
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See all 10 projectsThe Scalelab is a specialized lead generation company excelling in B2B outreach across various platforms such as email and LinkedIn. With consistently high client satisfaction, over 90% of reviews highlight their effectiveness in delivering targeted leads and personalized communication. Clients commend their proactive project management and ability to adapt strategies, with no significant areas for improvement noted.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.2/40.018/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.