myworkers

BACKGROUND

Please describe your company and your position there.

I am the co-founder at UT Cakes. I help manage all marketing and advertising activities with the goal of acquiring new customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire myworkers?

I originally hired myworkers to build me a squarepace website for us to show off and sell cakes. I have since expanded to 2 different virtual assistants and have one working solely on marketing and advertising. One still manages the website and other customer support tasks.

What were your goals for this project?

Build a website and automate my marketing with a virtual assistant.

SOLUTION

How did you select this vendor?

I found them on this list: https://bloggerlocal.com/national/reviews/best-virtual-assistant-compan… They were listed as one of the best virtual assistant services on Google.

Describe the project and the services they provided in detail.

They built me a website on Squarespace where we could add and update photos of our cakes to a gallery. We also setup a basic checkout where users could purchase cakes. The other VA handles all of our Yelp, Social Media, And Paid Search ads. They also have made valuable partnerships for us locally in Utah even though they're remote. They';ve been great at outreach and handling other email customer service tasks.

What was the team composition?

Two VAs. One working on website management and updating photos and content and customer support inquiries and one VA working on marketing and advertising.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Before we had a website, we simply sold cakes on Instagram which was though. Now, with the website that Jose built us, we have an easy way to collect payment and attract new clients. It has helped us nearly double our revenue over the past year.

How was project management arranged and how effective was it?

Enrique at myworkers gave us a few options for VA's he thought would be a good fit. We scheduled video calls with them and then signed the contract, trained the employee on the tasks and got working. It has been very simple and effective.

What did you find most impressive about this company?

The simplicity of setup and interviewing VAs. They guided me through the process. I have also been shocked at the quality of the virtual assistants for $7.95/hour.

Are there any areas for improvement?

Honestly, not really. Sometimes, I wish that they had bulk discounts if I hired a third worker, but that's about it. Overall, I've been very happy.

BACKGROUND

Please describe your company and your position there.

I own Hopkins Dentistry. We hired a virtual assistant from Myworkers and have been very happy with their services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire myworkers?

We needed someone to help post and grow our social media for our dentistry business. They've focused heavily on Reddit and Facebook.

What were your goals for this project?

Gain a better brand image and new clients.

SOLUTION

How did you select this vendor?

They were listed here as a top Va service.

Describe the scope of their work in detail.

3 posts per week on Facebook and 20 questions answered on Reddit. The VA found images, and scheduled posts on all platforms. They also did a great job on answering some questions on Quora.

What was the team composition?

One VA named Rodrigo that we worked with directly and then our account manager named Enrique.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been very happy with the results. We've grown out social following and have a better brand image.

How effective was the workflow between your team and theirs?

Very simple. I hired him, trained him, and he essentially ran with it.

What did you find most impressive about this company?

The ease of finding a virtual assistant impressed us. It was nice how simple the hour tracking and billing is.

Are there any areas for improvement?

I wish they had a bulk discount to hire more workers.