Home Call Centers

Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:

Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services

Helps scale business growth and maximize sales opportunities

Improves customer satisfaction and loyalty

Access to knowledgeable professionals and state-of-the-art tools

Provides invaluable data-driven insights on customer behavior

Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

Ranges of Services Offered

Tools and Infrastructure

Cost

Legal Considerations

Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:

Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center

1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.

2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.

3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.

4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.

5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.

How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

Trusted by Thousands of Businesses Worldwide

Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.

With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.

The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.

Call Center Expertise

Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.

In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: March 10, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 46 projects

Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All Reviews

Select Industry to see insights

Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)

Was this helpful?

View Profile Visit Website

Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
Salesverse

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Services provided

100% Sales Outsourcing

Salesverse is a lead generation and appointment-setting company specializing in end-to-end B2B sales cycles. The company receives overwhelmingly positive feedback, with clients appreciating their effective and timely multi-channel outreach strategies, as evidenced by comments on their ability to under-promise and over-deliver. Most clients highlight their quick and effective project management, with no areas for improvement noted.

See all 1 projects

Industry Experience

Salesverse has demonstrated considerable expertise in the software industry, specifically within AI automation. Clients have praised their effective lead generation and appointment setting capabilities, highlighting their multi-channel outreach strategies. The overall sentiment is highly positive, with notable strengths in project management, responsiveness, and delivering measurable results. This makes Salesverse a strong candidate for businesses within the software sector looking for impactful sales solutions.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed a strong sentiment regarding Salesverse's cost-effectiveness, highlighting it as a key factor in their decision to select the company. One client noted the 'good value for cost' and emphasized the agency's comprehensive approach that exceeded expectations. Additionally, they appreciated the timely delivery of services and the overall effectiveness in achieving measurable outcomes, reinforcing the perception of strong value relative to the investment.
Read All Reviews

Was this helpful?

View Profile
DemandHigh

5.0 1 review

$1,000+

Undisclosed

10 - 49

Services provided

100% Sales Outsourcing

DemandHigh is a lead generation company specializing in market research, lead identification, qualification, and nurturing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their ability to deliver a consistent flow of qualified leads and maintain clear communication. Reviewers highlight DemandHigh's responsiveness and tailored approach to understanding business needs as particularly impressive.

See all 1 projects

Industry Experience

DemandHigh has demonstrated expertise in the Design industry, particularly in providing productized product design services. Clients appreciate their ability to generate qualified leads through thorough market research and effective communication. Overall sentiment is highly positive, with clients highlighting their responsiveness and alignment with business needs. This indicates that companies within the design sector seeking to enhance their sales pipeline and improve lead generation may find DemandHigh to be a suitable partner.
Read All Reviews

Select Industry to see insights

Design

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding DemandHigh's pricing and value for money, noting that their services fit within budget constraints while delivering significant results. One client highlighted the alignment of company values and the effectiveness of the lead generation efforts, stating that the project led to a consistent flow of qualified leads. Overall, DemandHigh is perceived as providing high-quality services at a competitive price, making them a valuable partner for businesses.
Read All Reviews

Was this helpful?

View Profile
Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

See all 11 projects

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights HelpSquad's exceptional communication and effective guest service solutions. A managing partner from Vello Property Management noted significant improvements in guest communication and a 33% reduction in labor costs within three months. Clients appreciate the timely task completion and responsiveness to needs, emphasizing the alignment of company values and culture. Overall, the sentiment is overwhelmingly positive, showcasing HelpSquad as a reliable partner for customer service outsourcing.
Read 1 Recent Review

Was this helpful?

8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
Read 8 Reviews

Was this helpful?

View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Was this helpful?

View Profile Visit Website
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects
Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

Was this helpful?

More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (6) Canada (1) Malaysia (1)

Was this helpful?
View Profile Visit Website
SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

See all 78 projects

11 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
In the past six months, SupportYourApp has received consistently positive feedback from clients, highlighting their responsiveness, reliability, and commitment to delivering high-quality customer support. Clients commend the team's ability to provide 24/7 coverage, with one praising an impressive average response time of five minutes. The collaborative approach and proactive problem-solving were noted as significant strengths, with clients expressing satisfaction with the seamless integration into their operations and the dedication to improving service quality. No major areas for improvement were identified.
Read 12 Recent Reviews

Was this helpful?

29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
Read 32 Reviews

Was this helpful?

Industry Experience

SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
Read All Reviews

Select Industry to see insights

Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (6) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.
Read All Reviews

Was this helpful?

View Profile Visit Website
Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Recruiting

10% Staffing

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
Read 1 Review

Was this helpful?

Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
Read All Reviews

Select Industry to see insights

Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
Read All Reviews

Was this helpful?

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Your IT Soft

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

40% Call Center Services

45% Web Development

15% Custom Software Development

Your IT Soft is a web development company specializing in both front-end and back-end solutions, utilizing technologies such as PHP, Vanilla JS, and jQuery. The feedback highlights their efficiency and expertise, with 100% of reviewers praising their timely delivery and clean code. Clients appreciate their ongoing support and valuable project management skills, with no areas identified for improvement.

See all 2 projects

Industry Experience

Your IT Soft has garnered positive feedback particularly in the IT Services industry. Clients commend their expertise in web development, highlighting their proficiency in both front- and backend technologies such as PHP and JavaScript. The company is praised for its timely project management, effective communication, and commitment to delivering high-quality, expandable code. Overall, the sentiment is highly favorable, making Your IT Soft a strong candidate for projects in app and web development.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Your IT Soft for providing excellent value for money, with one reviewer noting they received a 'really good price' for high-quality web development services. The company is praised for their efficient communication and timely project completion, reinforcing the perception of cost-effectiveness. The $5,000 investment led to significant improvements in client engagement, showcasing the impact of their affordable solutions.
Read All Reviews

Was this helpful?

View Profile
Valaya Technologies

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Rajkot, India

Services provided

35% Branding

35% Sales Outsourcing

30% Web Design

Valaya Technologies is an IT company specializing in website renovation and SEO optimization. With 100% positive feedback, clients appreciate their cost-effectiveness, timely delivery, and problem-solving capabilities. Their project management skills and alignment with client values are frequently highlighted, with no areas for improvement noted by reviewers.

See all 2 projects

Industry Experience

Valaya Technologies has garnered positive feedback across the Legal and Beauty & Cosmetics industries. In the legal sector, they excelled in website renovation, demonstrating timely project management and cost-effectiveness. Meanwhile, in the beauty industry, their expertise in SEO optimization and advertising setup has been highly praised for its impact on online visibility. Overall, clients commend Valaya Technologies for their problem-solving capabilities and alignment with client values, making them a suitable partner for projects in these industries.
Read All Reviews

Select Industry to see insights

Legal Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Valaya Technologies is consistently recognized for its cost-effectiveness and value for money. Clients appreciate the alignment of pricing with their budgets, citing 'good value for cost' as a key reason for their selection. One client emphasized that the services provided were 'cost effective' and others noted the company's ability to deliver high-quality results without exceeding financial constraints. Overall, the sentiment regarding their pricing structure is notably positive.
Read All Reviews

Was this helpful?

View projects from:

India (1) Switzerland (1)

Was this helpful?

View Profile
Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

See all 2 projects

0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
Read 1 Review

Was this helpful?

Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
Read All Reviews

Select Industry to see insights

Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
Read All Reviews

Was this helpful?

View Profile
GBC Digital Marketing

5.0 1 review

$1,000+

Undisclosed

10 - 49

Services provided

20% Search Engine Optimization

20% Web Development

15% Pay Per Click +3 services

15% Sales Outsourcing

15% Social Media Marketing

15% Web Design

GBC Digital Marketing is an SEO agency that specializes in enhancing web presence and driving organic search traffic. According to reviews, 100% of clients report impressive results, highlighting seamless communication and successful SEO strategies. Their personalized approach has consistently driven business outcomes, with no areas for improvement noted by clients.

See all 1 projects

Industry Experience

GBC Digital Marketing has demonstrated strong expertise in the healthcare sector, particularly in SEO strategies that effectively enhance web presence and patient acquisition. Clients commend the company's seamless communication and impactful results, highlighting success in driving organic traffic. Overall sentiment in the healthcare industry is highly positive, indicating GBC Digital Marketing as a suitable partner for healthcare providers seeking to improve their online visibility and patient engagement.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with GBC Digital Marketing's pricing relative to the value delivered. One healthcare provider noted that the SEO services significantly improved their online visibility, driving patient volume effectively. The seamless workflow and personal communication were highlighted as valuable aspects of the service. Overall, clients feel that the investment in GBC's services yields substantial returns, with no reported areas needing improvement.
Read All Reviews

Was this helpful?

View Profile
Featured

What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Warszawa, Poland

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects
Reviews mention Puts the customer first
Simply Contact consistently prioritizes customer needs, as evidenced by their tailored solutions and effective communication. Clients commend their ability to understand specific challenges and provide customized support, leading to improved customer satisfaction and operational efficiency. One client highlighted their responsiveness and project management skills, noting a 30% increase in response time and no significant issues during the project. Overall, the sentiment reflects a strong commitment to putting the customer first.

Customer Support Services for Email Deliverability Platform

5.0 Nov 28, 2023

Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
Read All Reviews

Was this helpful?

View projects from:

Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

Was this helpful?
View Profile Visit Website
Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

See all 6 projects
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All Reviews

Select Industry to see insights

Automotive Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
Read All Reviews

Was this helpful?
View Profile Visit Website
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

See all 13 projects

0 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a positive overall sentiment, highlighting their proactive support and alignment with client values. A CRM head from PENNY Romania noted their effective customer support and call center services, emphasizing their flexibility and understanding of business needs. Clients appreciate the timely delivery and responsiveness, although some suggest improvements in ticket distribution management. Overall, Valoris Center is recognized for delivering good value and high-quality service.
Read 1 Recent Review

Was this helpful?

Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
My Receptionist

4.3 33 reviews

Undisclosed

Undisclosed

50 - 249

Eau Claire, WI

Services provided

100% Call Center Services

My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

See all 33 projects

10 of 33 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Answering and Customer Support for Education Company
4.5 — Read more
Read 33 Reviews

Was this helpful?

Industry Experience

My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.
Read All Reviews

Select Industry to see insights

Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare Telecommunications

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (28) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.
Read All Reviews

Was this helpful?

View projects from:

Ashburn, Virginia (2) Garden Grove, California (1) Long Beach, California (1) Sanford, North Carolina (1) Clemson, South Carolina (1) Allen, Texas (1) Norwalk, Connecticut (1) Chicago, Illinois (1) Greenwood, Indiana (1) Canton, Michigan (1) Flint, Michigan (1) Redford, Michigan (1) Trenton, Michigan (1) Syracuse, New York (1) Cleveland, Ohio (1) Sebastian, Florida (1) Painesville, Ohio (1) San Francisco, California (1) Los Altos, California (1) Pompano Beach, Florida (1) Santa Clarita, California (1) Las Vegas, Nevada (1) Gilbert, Arizona (1) Beaverton, Oregon (1) Rapid City, South Dakota (1) Danville, Kentucky (1) West Springfield, Massachusetts (1) Sarasota, Florida (1) Fredericksburg, Virginia (1) Valley, Alabama (1) Central Bridge, New York (1) Stephenson, Virginia (1)

Was this helpful?

View Profile
VDVOKH Digital Agency

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

30% Pay Per Click

30% Social Media Marketing

10% Advertising +3 services

10% Content Writing Services

10% Digital Strategy

10% Sales Outsourcing

VDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.

See all 3 projects
Reviews mention Creative
Clients have consistently praised VDVOKH Digital Agency for their creativity and individualized approach to projects. One CEO noted their 'creativity and individual approach,' highlighting how the agency 'feels what they do.' The agency's innovative strategies contributed to significant improvements in campaign effectiveness, with a notable 30-35% decrease in cost per lead. Overall, sentiment regarding their creative capabilities is highly positive, with clients expressing satisfaction with the agency's tailored solutions.

Google Ads Campaign & SMM for Electronic Desk Manufacturer

5.0 Nov 24, 2023

The most impressive aspect of VDVOKH Digital Agency is their creativity and individual approach. They truly feel what they do, which sets them apart as a unique company.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

VDVOKH Digital Agency has demonstrated expertise in the Automotive and Consumer Products industries. In the Automotive sector, they have excelled in lead generation and engagement strategies, earning praise for their strategic thinking and responsiveness. In Consumer Products, they successfully implemented targeted advertising that significantly reduced cost per lead and provided valuable training for internal marketing teams. Overall, feedback reflects strong performance, creativity, and commitment, making VDVOKH a suitable choice for clients in these sectors.
Read All Reviews

Select Industry to see insights

Automotive Consumer Products

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight VDVOKH Digital Agency's strong value for cost, noting their effective strategies and impressive results. For instance, the Head of Marketing at Hyundai Motor Ukraine emphasized their 'good value for cost,' while the CEO of TEHNOTABLE reported a significant decrease in cost per lead by 30-35%, showcasing the agency's ability to deliver results that align with client budgets. Overall, feedback reflects a positive sentiment regarding the agency's pricing and the value provided.
Read All Reviews

Was this helpful?
View Profile
Featured

What are Featured Providers?
Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Shah Faisal Town, Pakistan

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

See all 15 projects
Reviews mention Efficient
Clients consistently praised Assistring LLC for their efficiency and effective project management. One review highlighted their 'efficient handling of inquiries' which led to improved customer satisfaction ratings. Additionally, the integration of their services created a 'more collaborative and effective' workspace. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients noting their dedication to quality service and the ability to adapt to dynamic needs.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users. The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective keeping client service at a high standard.
Read Full Review

Read All Reviews

Was this helpful?

10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
Read 11 Reviews

Was this helpful?

View projects from:

United States (6) England (4) Poland (1)

Was this helpful?

$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
View Packages

Was this helpful?
View Profile Visit Website
Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
Read more
See all 1 projects

View Profile Visit Website
310 Creative Inc.

3.5 3 reviews

$5,000+

$50 - $99 / hr

2 - 9

Santa Monica, CA

Services provided

20% Sales Outsourcing

10% Digital Strategy

10% Marketing Strategy +6 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.

See all 3 projects
Reviews mention Professional
310 Creative Inc. is consistently praised for their professionalism and effective communication. Clients highlight their ability to meet projected goals and timelines, often exceeding expectations. One CEO noted their 'incredible responsiveness and professionalism,' emphasizing a seamless workflow and significant project outcomes, including increased traffic and customer engagement. Overall, client sentiment reflects a strong endorsement of 310 Creative Inc. for their professional approach and successful project delivery.

Lead Gen and Optimization for Marketing and Web Dev Firm

5.0 Jun 27, 2019

Communication, professionalism, and goals met. They know their stuff and are incredibly responsive and professional. Highly Recommended!
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

310 Creative Inc. has demonstrated proficiency across software, advertising and marketing, and information technology sectors. Clients in the software industry noted challenges in project management and communication, highlighting a need for clearer processes. In contrast, feedback from advertising and marketing clients emphasized seamless collaboration and excellent customer service, while information technology clients praised the company's ability to enhance market visibility and lead generation. Overall, 310 Creative Inc. is recommended primarily for advertising and marketing projects.
Read All Reviews

Select Industry to see insights

Software Advertising & marketing Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have expressed mixed sentiments regarding the overall cost and value for money of 310 Creative Inc. While one client appreciated their pricing as fitting within budget and highlighted effective outcomes such as increased traffic and successful HubSpot migration, another client found the partnership lacking, citing unclear processes and unresponsiveness after the contract was signed. Overall, while some clients commend their affordability and customer service, others indicate dissatisfaction with the value delivered relative to expectations.
Read All Reviews

Was this helpful?
View Profile
Double Tap Marketing Ltd

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Royal Wootton Bassett, England

Services provided

55% Call Center Services

35% Email Marketing

10% Sales Outsourcing

Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

See all 1 projects

Industry Experience

Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.
Read All Reviews

Select Industry to see insights

Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.
Read All Reviews

Was this helpful?

View Profile
Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Randburg, South Africa

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

See all 5 projects
Reviews mention Flexible
Clients have consistently praised Level180 for their flexibility and responsiveness throughout projects. One client highlighted their willingness to discuss new approaches and take ownership of implementing them, stating, 'Flexibility, integrity and desire to make things work' were standout qualities. Additionally, the company's exceptional timekeeping and commitment to meeting deadlines contribute to a positive overall sentiment regarding their adaptable approach to project management.

Lead Generation Marketing for Enterprise AI Platform

5.0 Jan 10, 2024

The timekeeping of Level 180 is exceptional - they have not missed a key deadline yet. They are very responsive - for example being willing to discuss new approaches and then taking ownership to try and make them work. Flexibility, integrity and desire to make things work.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Non-profit Information technology Telecommunications Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.
Read All Reviews

Was this helpful?

View projects from:

Pretoria, South Africa (1) Johannesburg, South Africa (1) Plettenberg Bay, South Africa (1)

Was this helpful?
View Profile
RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% Business Consulting

10% Financial Consulting

RemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.

See all 3 projects
Reviews mention Efficient
Clients have consistently highlighted RemSource's efficiency in their service delivery. One client noted their ability to quickly turn around quality work, stating they are 'quick and productive,' which saves approximately $5,000 monthly. Another emphasized that RemSource's efficiency not only boosts their productivity but also leads to positive outcomes for both companies. Overall, the sentiment regarding RemSource's efficiency is overwhelmingly positive, with clients expressing satisfaction and no areas for improvement.

Virtual Assistant for Telecommunications Company

5.0 Aug 12, 2017

Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.
Read Full Review

Read All Reviews

Was this helpful?
2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Email Answering Services for Auto Transport Company
4.0 — After trying out different call centers, RemSource was chosen to provide phone and follow-up email support due to their good reviews, proven expertise, and capability to handle different situations Read more
Read 3 Reviews

Was this helpful?

Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
Read All Reviews

Select Industry to see insights

Automotive Advertising & marketing Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
Read All Reviews

Was this helpful?
View Profile
LEO Trading Agency

4.5 2 reviews

Undisclosed

Undisclosed

250 - 999

Cairo, Egypt

Services provided

35% Call Center Services

35% HR Outsourcing

30% Recruitment Process Outsourcing

LEO Trading Agency offers Contact Center Services, including Customer Support Services and Telemarketing Services. Reviews highlight their impressive commitment, timely delivery, and effective project management, making them a reliable partner for outsourcing recruitment and telesales services. Overall, clients appreciate their ability to meet requirements and deliver benefits efficiently.

See all 2 projects

Industry Experience

LEO Trading Agency has demonstrated expertise in the Telecommunications industry, specifically in recruitment services. Clients appreciate their ability to provide high-quality candidates, though some noted a desire for an increase in candidate volume. Overall, feedback highlights their effective communication and project management. This agency is well-suited for businesses in the telecommunications sector aiming to enhance their talent acquisition process.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients generally express satisfaction with LEO Trading Agency's value for money, particularly highlighting the impressive quality of candidates provided. One review noted the agency's effectiveness in delivering qualified candidates, although there was a suggestion to improve the quantity of candidates offered. Overall, the sentiment indicates that the agency delivers good quality services at a reasonable cost, making it a viable option for clients seeking recruitment support.
Read All Reviews

Was this helpful?

View Profile
Million Dials Private Limited

5.0 1 review

$1,000+

Undisclosed

10 - 49

Services provided

15% Call Center Services

40% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Business Consulting

10% Customer Service Outsourcing

10% Email Marketing

5% CRM Consulting and SI

Million Dials Private Limited is a Contact Center Services company specializing in B2B Sales and Business Development, including telemarketing and customer support services. The feedback is overwhelmingly positive, with many clients highlighting a 90% increase in booking and show-up rates. Clients commend their excellent communication and timely delivery of services, with no areas for improvement noted.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing for Consulting Firm
5.0 — Million Dials Private Limited provided B2B sales and business development services for a consulting firm. The team was responsible for generating leads, setting up appointments, and conducting Read more
Read 1 Review

Was this helpful?

Industry Experience

Million Dials Private Limited has demonstrated strong expertise in the business services sector, particularly in B2B sales and lead generation. Clients praised their effective communication, timely delivery, and ability to significantly increase booking and show-up rates for meetings. The overall sentiment is highly positive, highlighting their alignment with client values and their impactful contributions to revenue growth. This indicates a solid fit for businesses seeking to enhance sales pipelines and client engagement.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently highlighted Million Dials Private Limited's competitive pricing and the strong value they provide for the cost. One client noted that the pricing fit their budget while also offering good value. The overall sentiment reflects satisfaction with the company's ability to deliver quality results, with clients achieving increased booking rates and successful lead generation at a reasonable cost.
Read All Reviews

Was this helpful?

View Profile
Noon Dalton

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Sales Outsourcing

Noon Dalton is a business process outsourcing (BPO) company specializing in providing remote administrative assistance and back-office support. Reviews indicate a strong focus on understanding client needs and delivering reliable service, with 100% of reviewers highlighting their effective communication and problem-solving approach. Clients appreciate their ability to integrate smoothly into existing teams, though a smoother onboarding process was suggested by one reviewer.

See all 4 projects
Reviews mention Understands their clients' needs
Overall, clients express a positive sentiment regarding Noon Dalton's understanding of their needs. One client highlighted that Noon Dalton took the time to grasp not only the tasks at hand but also the company culture, providing tailored solutions rather than generic assistance. This approach was deemed crucial for effective integration with their team. However, some clients suggested that a more streamlined onboarding process could enhance initial engagement.

BPO Services for SaaS Tech Company

5.0 Jun 25, 2021

They are a reliable partner that invested the time to understand tasks on hand but our company culture as well. They helped ease the integration of an offshore team to our NYC office. They actually tried to understand the people and processes behind the company and offered solutions and not just bodies at a call center.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Noon Dalton has received positive feedback across various industries including Software, Advertising & Marketing, Real Estate, and Information Technology. Clients commend their expertise in providing administrative support, enhancing online presence, and optimizing operational efficiency. Specific strengths noted include their effective communication, quick execution of tasks, and ability to integrate with existing teams. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking reliable back-office and operational support, particularly in fast-paced environments like tech and real estate.
Read All Reviews

Select Industry to see insights

Software Advertising & marketing Real estate Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients generally perceive Noon Dalton as providing good value for money, with feedback highlighting their reliable service and effective communication. One client noted significant cost savings of $1,000 per month, emphasizing the quality of service received. Another client appreciated their ability to scale resources quickly, which is crucial for startups. However, some clients expressed a desire for a more streamlined onboarding process to enhance the initial engagement experience.
Read All Reviews

Was this helpful?

View projects from:

United States (3) England (1)

Was this helpful?
View Profile
The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

See all 2 projects
Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
Read Full Review

Read All Reviews

Was this helpful?
1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound & Outbound Information Management Service for Education Company
5.0 — Read more
Read 2 Reviews

Was this helpful?

Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
Read All Reviews

Select Industry to see insights

Education Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
Read All Reviews

Was this helpful?
View Profile
OnScript

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

St. Petersburg, FL

Services provided

50% Call Center Services

25% AI Agents

25% AI Development

OnScript is a company specializing in advanced Contact Center Services, offering solutions in call scoring and telephonic support. The reviews highlight their proficiency in enhancing compliance and agent performance, with 100% of feedback praising their AI-driven approach. Clients consistently commend OnScript for their responsiveness, transparency, and professionalism, noting significant improvements in lead qualification and compliance standards.

See all 3 projects

2 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, client feedback for OnScript reflects a strong overall sentiment of satisfaction. Clients from Adhere noted significant improvements in lead qualification and compliance adherence, praising OnScript's responsiveness and collaborative approach. Evercare's manager highlighted enhanced compliance rates and agent performance due to OnScript's effective call tracking and scoring. Overall, clients appreciate OnScript's professionalism, transparency, and ability to deliver measurable results, indicating a high level of trust and confidence in their services.
Read 2 Recent Reviews

Was this helpful?

2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Scoring Services for Insurance Company
5.0 — OnScript provides call scoring services for an insurance company. The team's proprietary platform uses AI to track and score calls, providing results in regular reports, dashboards, and other Read more
Read 2 Reviews

Was this helpful?

Industry Experience

OnScript has demonstrated expertise in the Advertising & Marketing and Insurance industries. Clients report significant improvements in lead qualification, compliance adherence, and agent performance due to their tailored solutions and AI-driven insights. The overall sentiment reflects a strong appreciation for OnScript's responsiveness, transparency, and collaborative approach, making them a suitable partner for companies seeking to enhance operational efficiency and quality standards in these sectors.
Read All Reviews

Select Industry to see insights

Insurance

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight OnScript's competitive pricing and the overall value for money. One client noted that OnScript's pricing fit their budget while also emphasizing a great cultural alignment and solid value for the cost. Another client echoed this sentiment, stating that their pricing was suitable for their needs. Overall, clients express satisfaction with the cost relative to the quality of services provided, indicating a strong return on investment.
Read All Reviews

Was this helpful?

View Profile
Scaling Sales

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Trondheim, Norway

Services provided

10% Call Center Services

55% Sales Outsourcing

20% Email Marketing +1 service

15% Business Consulting

Scaling Sales is a lead generation company specializing in outbound services, including strategy development, campaign execution, and continuous optimization to enhance sales pipelines. Reviewers commend their strong project management, rapid execution, and personalized outreach, with an average of 48–50% email open rates and multiple booked meetings per month. Despite some minor suggestions for additional reporting and CRM integration, 100% of feedback highlights their professionalism and effectiveness.

See all 2 projects

Industry Experience

Scaling Sales has demonstrated expertise primarily in the Advertising & Marketing sector, receiving positive feedback for their tailored lead generation strategies and data-driven approach. Clients noted significant improvements in qualified leads, sales pipelines, and meeting bookings, with an overall sentiment of satisfaction regarding their project management and responsiveness. The company's strengths include effective messaging, transparency in communication, and a commitment to client success. This positions Scaling Sales as a strong fit for businesses in the advertising and marketing industry.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Scaling Sales' competitive pricing and exceptional value for money. One CEO noted that their 'pricing fit our budget' and emphasized the 'good value for cost,' leading to a significant ROI of 8:1 within two months. Another client appreciated the '3–5x ROI' achieved from their campaigns, attributing the success to Scaling Sales' tailored approach and commitment to results. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
Read All Reviews

Was this helpful?

View projects from:

France (1) United States (1)

Was this helpful?

View Profile
VoiceStamps

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

30% Business Consulting

20% Unified Communications Consulting & SI

VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Dialing Services for IT Company
5.0 — Read more
Read 1 Review

Was this helpful?

Industry Experience

VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
Read All Reviews

Was this helpful?

View Profile
JBA Consults

5.0 2 reviews

$5,000+

$25 - $49 / hr

10 - 49

Gdańsk, Poland

Services provided

40% Sales Outsourcing

30% Recruiting

30% Staffing

JBA Consults is a consulting firm specializing in sales strategy development and lead generation. Across the reviews, clients highlight their impressive ability to deliver results swiftly, with 100% of reviewers noting timely communication and effective integration into existing teams. Their cost-effective services and proactive advice are consistently praised, with no reported areas for improvement.

See all 2 projects
Reviews mention Exceeds expectations
JBA Consults has consistently exceeded client expectations, as highlighted by Qubit Labs' experience. The client praised the timely and clear communication, noting that all concerns were addressed effectively. They reported impressive results from a short campaign, generating over seven potential customers, and appreciated the valuable insights provided by JBA Consults that contributed to their success. Overall, the sentiment reflects a high level of satisfaction with the services rendered.

Lead Gen & A/B Testing for Dev Resources Outsourcing Co

5.0 Feb 2, 2024

Even though the campaign was run for a short period, we were amazed by the results we got from it. It overexceeded our expectation. Top it off, they gave us advices we did not take into consideration but they gave us ample information to help us succeed with the campaign.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

JBA Consults has garnered positive feedback across various industries, notably in Business Services and Gaming. Clients in Business Services appreciate their effective lead generation strategies and timely communication, while those in Gaming highlight their expertise in developing comprehensive sales strategies and swift integration of sales teams. Overall, JBA Consults is recognized for its strong project management, responsive service, and ability to deliver tailored solutions, making them a suitable partner for businesses in technology and creative sectors.
Read All Reviews

Select Industry to see insights

Business services Gaming

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight JBA Consults' competitive pricing and strong value for money. For instance, one client noted that their pricing fit the budget and offered good value for the cost, while another emphasized the seamless integration of JBA's sales professionals without excessive internal investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of JBA Consults' services, with no significant complaints about pricing or value.
Read All Reviews

Was this helpful?

View projects from:

Estonia (1) England (1)

Was this helpful?
View Profile
Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Call Center Services

15% Application Management & Support

15% Application Testing +6 services

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

See all 3 projects
Reviews mention Accommodating
Aplitt sp. z o.o. received positive feedback for their accommodating nature, particularly in their responsiveness to client needs and effective communication. Clients noted their adaptability and commitment to user satisfaction, emphasizing that Aplitt tailored solutions to meet specific project requirements. One client highlighted their professionalism and problem-solving capabilities, stating that these traits were instrumental in delivering the project on time and ensuring a smooth engagement.

Software Dev & Data Migration for Financial Services Co

5.0 Oct 25, 2023

Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
Read All Reviews

Was this helpful?
View Profile
CXG Business Process Outsourcing

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Sofia, Bulgaria

Services provided

24% Call Center Services

25% Customer Service Outsourcing

21% Back Office Outsourcing +2 services

15% Recruiting

15% Staffing

CXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.

See all 1 projects

Industry Experience

CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Yes Automation LLC

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Sales Outsourcing

Yes Automation LLC is a project management company specializing in equipment renting services in the UAE. Their clients report increased efficiency and productivity, with 100% positive feedback noting timely delivery and excellent response times. The company is recognized for its high ratings and cost-effective solutions.

See all 1 projects

Industry Experience

Yes Automation LLC has received positive feedback primarily in the Advertising & Marketing industry, where they were praised for their project management, effective communication, and ability to deliver on time. Their expertise has also enhanced operational efficiency and productivity for clients. Overall sentiment is highly favorable, indicating they are a strong fit for companies seeking reliable automation solutions in this sector.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Yes Automation LLC provides good value for money, with one reviewer emphasizing that their pricing fits within budget while still delivering high-quality services. The overall sentiment reflects satisfaction with the company's cost-effectiveness, as demonstrated by the successful outcomes of projects, including increased efficiency and productivity. Positive feedback highlights the company's ability to meet client needs within a reasonable price range, making it a competitive choice in the market.
Read All Reviews

Was this helpful?

View Profile
kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Sales Outsourcing +8 services

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

kTech Solutions is a contact center services provider, excelling in appointment setting, lead generation, and live transfers. The company has received overwhelmingly positive feedback, with clients highlighting their punctuality, effective communication, and cost efficiency. Approximately 100% of reviewers praised their on-time delivery and project management skills.

See all 2 projects

1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
Read All Reviews

Was this helpful?

View Profile
VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

See all 3 projects

1 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing Services for Energy Company
4.5 — Read more
Read 3 Reviews

Was this helpful?

Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
Read All Reviews

Select Industry to see insights

Telecommunications Energy & natural resources Government

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

Was this helpful?

View Profile
Scicom

4.4 6 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Kuala Lumpur, Malaysia

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Branding +8 services

10% Customer Service Outsourcing

10% Digital Strategy

10% E-Commerce Development

10% Fulfillment

10% HR Consulting

10% Sales Outsourcing

5% Mobile App Development

5% Web Development

Scicom is a provider of Contact Center Services, specializing in Customer Support and Call Handling. The company is praised for its responsive and adaptable project management, with 100% of reviewers mentioning its impressive cultural fit and high-level professionalism. Scicom's multilingual support and flexibility in engagement models are key strengths, although there's room for leveraging advanced technologies.

See all 6 projects
Reviews mention Accommodating
Clients express a highly accommodating sentiment towards Scicom, highlighting their responsiveness to needs and willingness to adapt to changes. One client noted, 'Scicom understands the importance of being responsive to client needs,' and praised their flexibility in service delivery. Additionally, Scicom's multilingual support and flexible engagement models were acknowledged as key strengths, enabling them to effectively meet diverse client requirements and market dynamics.

Customer Support for E-commerce Company

4.0 Jul 14, 2023

Scicom understands the importance of being responsive to client needs. As well as demonstrating a willingness to collaborate, adapt to changes, and provide proactive solutions to meet our needs.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Scicom has demonstrated expertise in the eCommerce and Telecommunications industries, receiving positive feedback for their cost-effective solutions and flexibility in meeting changing business needs. Clients noted the provider's strength in delivering exceptional customer service, multilingual support, and effective project management. Overall sentiment is favorable, with clients appreciating Scicom's responsiveness and cultural alignment, making them a suitable partner for businesses seeking support in these sectors.
Read All Reviews

Select Industry to see insights

eCommerce Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Scicom for providing good value for cost. One client noted achieving cost savings compared to previous operations, emphasizing Scicom's ability to optimize processes while maintaining quality service. Another client highlighted Scicom's alignment with their values and the flexibility in pricing models. Overall sentiment reflects satisfaction with Scicom's pricing, indicating that they deliver quality services that justify their costs.
Read All Reviews

Was this helpful?

View projects from:

Germany (1) Malaysia (1)

Was this helpful?
View Profile
SteppingEdge

4.9 10 reviews

$1,000+

$25 - $49 / hr

50 - 249

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6 services

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

See all 10 projects
Reviews mention Transparent
Client feedback highlights Stepping EDGE's commitment to transparency, noting that their project management was 'top-notch' with consistent communication and timely delivery. One client emphasized that Stepping EDGE 'kept communication transparent' throughout the project, which fostered trust and adaptability to evolving requirements. Overall, the sentiment regarding transparency is overwhelmingly positive, indicating a strong alignment with client expectations.

Custom Lease Management Software for Real Estate Company

5.0 Oct 3, 2023

Their project management was top-notch. They consistently met deadlines, kept communication transparent, and quickly adapted to our evolving requirements.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.
Read All Reviews

Select Industry to see insights

Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

Was this helpful?

More responsive than most other service providers

SteppingEdge is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (7) Canada (1) India (1) Oman (1)

Was this helpful?
View Profile
HowtouseClay.com

4.8 3 reviews

$5,000+

$300+ / hr

2 - 9

Ocean Isle Beach, NC

Services provided

100% Sales Outsourcing

HowtouseClay.com is a company specializing in building and implementing efficient cold email outreach systems to enhance lead generation and prospect engagement. Reviewers consistently highlight their ability to deliver projects on time and within budget, with 100% of reviews praising their project management and responsiveness. Clients are impressed by the scalability and effectiveness of their solutions, resulting in significant returns on investment.

See all 3 projects
Reviews mention Great project management
Clients consistently praise HowtouseClay.com for their exceptional project management skills, highlighting timely delivery and responsiveness to needs. One client noted, 'The project management was delivered on time and they were very responsive to my needs.' Additionally, the professionalism and ongoing support provided post-project were recognized as significant value. Overall, the sentiment reflects a strong confidence in HowtouseClay's ability to manage projects effectively.

Email Marketing System Development for Digital Mktg Agency

5.0 Jul 17, 2024

The project management was delivered on time and they were very responsive to my needs.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

HowtouseClay.com has received positive feedback primarily within the Software and Advertising & Marketing industries. Clients in Software praised their expertise in data enrichment and pipeline generation, highlighting their effective implementation of complex tools. In the Advertising & Marketing sector, users commended HowtouseClay's ability to develop outreach systems that significantly increased lead generation. Overall sentiment is strong, with clients noting responsiveness and value for investment, making HowtouseClay.com a suitable choice for businesses seeking to enhance their outreach capabilities.
Read All Reviews

Select Industry to see insights

Software Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise HowtouseClay.com for their competitive pricing and overall value, noting that their services fit within budget while providing significant ROI. One client highlighted a 5:1 ROI expectation, indicating excellent value for the investment. Additionally, the responsiveness and professionalism of the team were frequently mentioned, with clients expressing satisfaction with timely project delivery and the quality of support received throughout the engagement.
Read All Reviews

Was this helpful?
View Profile
ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Back Office Outsourcing

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

See all 9 projects
Reviews mention High-quality work
ReceptionHQ has received high praise for delivering high-quality work, with clients highlighting their efficiency and effectiveness in handling inbound calls. One client stated, 'They are the quickest and best service you can try,' while another noted their services as 'user-friendly and get the job done.' Overall, clients report significant time and cost savings, with one mentioning a saving of approximately $10,000 per month, reinforcing the positive sentiment surrounding the quality of ReceptionHQ's services.

Answering & Office Support for Entertainment Service

3.5 Nov 2, 2017

Their services are generally user-friendly and get the job done.
Read Full Review

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The only thing I can say it's that they are the best.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
Read All Reviews

Was this helpful?

View projects from:

McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

Was this helpful?
View Profile
Elegance Outsource Pvt Ltd

5.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

50% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
Read 1 Review

Was this helpful?

Industry Experience

Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
Read All Reviews

Select Industry to see insights

Transportation

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
Read All Reviews

Was this helpful?

View Profile
You Lead

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Services provided

20% Call Center Services

20% AI Development

20% Demand Generation Marketing +2 services

20% Direct Marketing

20% Sales Outsourcing

You Lead is a lead generation company specializing in identifying and engaging high-growth e-commerce companies. They are praised for their professionalism and commitment to results, delivering a 12% conversion rate from 64 high-intent leads. Reviewers highlight their timely delivery and excellent support, with 100% positive feedback on their services.

See all 2 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised You Lead for their professionalism and effective lead generation strategies, achieving a remarkable 12% conversion rate. One CEO highlighted their ability to deliver 64 qualified leads, resulting in up to 10 new clients. Timely project delivery and excellent support were also noted, with clients appreciating the value for cost and a results-driven approach. Overall sentiment reflects strong satisfaction with You Lead's services and outcomes.
Read 1 Recent Review

Was this helpful?

Industry Experience

You Lead has garnered positive feedback primarily in the Advertising & Marketing industry, where they excel in lead generation for e-commerce businesses. Clients highlight their ability to deliver high-quality leads and impressive conversion rates, showcasing their expertise in targeting decision-makers. Their commitment to results-driven service and timely project management further enhances their reputation. Potential clients in e-commerce and related sectors may find You Lead's services particularly beneficial.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight You Lead's pricing as fitting their budget and offering good value for money. One CEO remarked on the company's commitment to charge only for delivered results, enhancing perceived value. The high conversion rates achieved, including a 12% lead-to-customer ratio, further underscore the effectiveness of their services relative to cost. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in their offerings.
Read All Reviews

Was this helpful?

View Profile
CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

20% Call Center Services

30% CRM Consulting and SI

20% Business Consulting +2 services

20% Customer Service Outsourcing

10% Financial Consulting

CX Collective excels in providing comprehensive Customer Support Services, including Contact Center Services and CX Strategy. Across their reviews, 100% of clients commend their responsive communication and ability to tailor CX systems to client needs. The company is noted for its expertise in creating effective customer service frameworks and delivering projects punctually.

See all 13 projects
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across client reviews. Clients consistently noted that CX Collective delivered projects on time, with one client highlighting their ability to meet deadlines even when project scopes changed. Another client emphasized their timely responses, stating, 'Ty and her team offer that better than almost anyone we've worked with.' Additionally, one review remarked on the company's commitment to clear communication and timely updates, reinforcing their reputation for punctuality.

Custom Software Development for Feminine Care Company

5.0 Oct 10, 2024

They delivered items on time and went the extra mile to present things we didn't think of yet. Their professionalism and how fast they work was impressive. No areas for improvement.
Read Full Review

CX Strategy Development for Pet Supplement Manufacturer

5.0 Jul 8, 2023

They met all deadlines, and if we changed the scope of the project along the way, Ty and her team were friendly and accommodating. The communication throughout the project was stellar, with regular updates and meetings along the way, so we were always in the loop and seeing the project moving forward. If you value clear, timely communication, Ty and her team offer that better than almost anyone that we've worked with.
Read Full Review

Zendesk Implementation for Men's Apparel Company

5.0 Apr 28, 2021

Their understanding of e-commerce and timeliness of their responses made for a well organized and highly viable Zendesk implementation. We used Wrike to manage this project and it was very intuitive and helpful for communication across both teams. Furthermore, there were weekly meetings and email exchanges.
Read Full Review

CRM Consulting & SI for Online Auction Platform

5.0 Jan 20, 2026

They delivered on time. We primarily communicated through virtual meetings.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, CX Collective has received positive feedback for their effective implementation of Zendesk for BidZoo, demonstrating their expertise in customer experience solutions. Clients praised their proactive communication, timely delivery, and comprehensive support, including the development of detailed playbooks and automation that enhanced operational efficiency. Notably, there were no areas identified for improvement, indicating a strong client satisfaction and a successful partnership.
Read 1 Recent Review

Was this helpful?

3 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently praised the company's cost-effectiveness and value for money. One client noted that the pricing fit their budget while offering good value, stating, 'Their professionalism and how fast they work' were particularly impressive. Another client highlighted, 'Their prices were very fair' given the extensive work provided. Overall sentiment reflects satisfaction with the company's pricing relative to the quality of services delivered, reinforcing its reputation as a cost-efficient partner.
Read All Reviews

Was this helpful?
View Profile
Answer America

4.4 6 reviews

Undisclosed

Undisclosed

50 - 249

Willow Grove, PA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.

See all 6 projects
Reviews mention Reliable
Clients have consistently highlighted Answer America's strong reliability in their services. One client noted, 'Their reliability is strong,' indicating a high level of trust in the company's ability to deliver. Additionally, another client mentioned, 'They have been great thus far,' which reflects overall satisfaction with their dependability. The sentiment surrounding reliability is overwhelmingly positive, with clients expressing confidence in the company’s capabilities and consistent performance.

Lead Generation for Business

4.5 Aug 12, 2017

The pro is they are great, the con is the cost. Their reliability is strong. We have worked with them for four years.
Read Full Review

Read All Reviews

Was this helpful?
2 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telesales & Lead Generation for Hospitality Company
5.0 — Read more
Read 6 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.
Read All Reviews

Was this helpful?

View projects from:

Gautier, Mississippi (1) Brooklyn, New York (1) Rochester, New York (1) Watertown, New York (1) Pittsburgh, Pennsylvania (1) Fulton, New York (1)

Was this helpful?
View Profile
Scaled

5.0 5 reviews

$1,000+

$300+ / hr

2 - 9

London, England

Services provided

40% Business Consulting

25% Corporate Training & Coaching

15% Funding & Investment +2 services

10% Financial Consulting

10% Sales Outsourcing

Scaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.

See all 5 projects
Reviews mention Timely
Clients consistently commend Scaled for their timely delivery and organized project management. One executive noted, 'They were very organized,' indicating reliability in meeting deadlines. Although one client experienced timing challenges on their end, they clarified that it was not due to Scaled's actions. Overall, the sentiment regarding timeliness is positive, showcasing Scaled's commitment to meeting client needs effectively.

Business Consulting for Advertising & Marketing Company

5.0 May 31, 2023

They were very organized. Did they deliver items on time? Absolutely. Can't think of any! Timing was bad for me towards the end, but nothing Scaled did or didn't do.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Scaled has garnered positive feedback predominantly within the Advertising & Marketing industry, showcasing their expertise in areas such as growth planning, M&A advisory, and operational efficiency. Clients commend Scaled for their proactive approach, extensive industry knowledge, and ability to implement effective processes that drive business growth. The overall sentiment highlights Scaled's significant impact in helping agencies navigate challenges, scale operations, and enhance profitability, making them a strong fit for firms seeking growth-oriented partnerships.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients generally express satisfaction with Scaled's cost and value for money, highlighting the company's impressive experience and ability to deliver actionable plans for growth. One client noted, 'In the early days, making it clear where something wasn't included in the monthly price' was a minor concern, yet overall, feedback indicates significant business growth and operational improvements, with one client reporting a 252% revenue increase. The sentiment is overwhelmingly positive, with clients appreciating the high-quality service relative to the investment.
Read All Reviews

Was this helpful?

View projects from:

London, England (2) Peterborough, England (1) Gloucester, England (1) Brighton, England (1)

Was this helpful?
View Profile
TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

TravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.

See all 4 projects
Reviews mention Great project management
Clients have consistently praised TravelsBpo for their exceptional project management skills. One client noted their professionalism and timely delivery, stating, 'They’re good at project management and handle everything professionally.' Another highlighted their strong communication and friendly staff, emphasizing that TravelsBpo treats clients with care, saying, 'They treat us like we’re their own company.' Overall, the sentiment reflects a high level of satisfaction with TravelsBpo's project management capabilities.

Back-Office Outsourcing for Recruiting Company

5.0 Dec 27, 2024

TravelsBpo’s project management was exceptional. They consistently met deadlines and delivered tasks on time without compromising quality. Their team was highly responsive to our needs, maintaining clear communication throughout the project and swiftly addressing any requests or adjustments.
Read Full Review

Customer Support Services for Travel Solutions Company

5.0 Jan 20, 2025

TravelsBpo demonstrated excellent project management throughout the partnership. They maintained clear and consistent communication, ensuring we were always informed about progress and updates. Deliverables were consistently provided on time, even during high-demand periods, showcasing their ability to manage workloads effectively. Their team was highly responsive to our needs, quickly addressing any concerns or adjustments we required.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
Read 2 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) India (1) Italy (1) England (1)

Was this helpful?
View Profile
Salaria Sales Solutions

5.0 3 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Content Marketing

25% Customer Service Outsourcing +1 service

25% Digital Strategy

Salaria Sales Solutions is a business development company specializing in B2B lead generation and sales outreach. Across their reviews, clients consistently commend their data-driven approach, effective targeting, and seamless integration with client teams. Notably, Salaria demonstrated a 4x increase in sales-qualified opportunities within three quarters. Over 90% of feedback highlights their exceptional communication and proactive problem-solving, with all reviewers highly recommending their services.

See all 3 projects
Reviews mention Proactive
Clients have consistently praised Salaria Sales Solutions for their proactive approach, noting that the team actively learns and refines targeting strategies without requiring prompting. One client emphasized their precision and responsiveness, highlighting the team’s ability to quickly address any issues and maintain campaign momentum. Overall, the sentiment reflects a strong appreciation for their ability to function as an integral extension of the client’s sales team, delivering measurable results and maintaining open lines of communication.

Lead Generation for Wayfinding System Company

5.0 Feb 20, 2026

In Q1 2025, 10% of completed meetings converted into qualified sales opportunities. By Q3, that figure had grown to 41% - a 4x improvement over three quarters. That kind of trajectory reflects a team that actively learns, refines targeting, and improves without being pushed. Across Q1–Q3 2025, Salaria generated 16 sales-qualified opportunities from 61 completed meetings. Four of those converted to closed business, most within two to three weeks of the initial meeting. That's a 25% SQL-to-close rate on a service that runs at a flat monthly fee. What stands out most is their precision and responsiveness. Their research team builds highly targeted lists that actually match our ICP, not generic database exports. Their SDRs communicate professionally, follow our messaging closely, and provide transparent reporting so we always know what’s happening in the campaign. They iterate quickly, adjust strategy based on real‑time feedback, and operate like an extension of our internal team. The combination of speed, data accuracy, and consistent communication has made them one of the easiest partners to work with. The data is clean, the messaging is on‑point, and their team adjusts quickly based on feedback. They operate like a true extension of our sales organization. Honestly, nothing stands out as a real downside. Any small issues that come up are addressed quickly, and their team is proactive about keeping the campaign on track.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Salaria Sales Solutions highlight their effectiveness in generating qualified leads and improving outbound prospecting efficiency. Clients commend their proactive communication, data-driven approach, and impressive results, noting a 4x increase in sales opportunities over three quarters. One client specifically praised the team for functioning as an extension of their sales force, with targeted outreach and a high conversion rate. Overall sentiment is highly positive, with no significant areas for improvement identified.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' cost-effectiveness and value for money. One client noted, 'good value for cost,' while another emphasized that their pricing fit within budget constraints. Overall, the sentiment reflects satisfaction with the pricing structure, as clients reported substantial returns on investment through qualified meetings and improved sales opportunities, asserting that Salaria functions as an effective extension of their sales teams.
Read All Reviews

Was this helpful?

View projects from:

Gainesville, Florida (1) Chicago, Illinois (1) Tempe, Arizona (1)

Was this helpful?
View Profile
Contique Global

5.0 1 review

$5,000+

< $25 / hr

2 - 9

Chennai, India

Services provided

40% Sales Outsourcing

20% E-Commerce Development

20% Video Production +1 service

20% Web Development

Contique Global is a company specializing in Customer Support Services and Contact Center Services, offering solutions such as call and email support. Based on customer feedback, 100% of reviewers highlight excellent communication and time management as key strengths, with clients expressing satisfaction with the quality of service and innovative solutions.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support & Supply Chain for Cosmetic Retailer
5.0 — Contique Global provided back-office support for an organic cosmetic retailer. They handled customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply Read more
Read 1 Review

Was this helpful?

Industry Experience

Contique Global has demonstrated expertise primarily in the Consumer Products industry, specifically supporting cosmetic retailers with back-office solutions including customer support and supply chain management. Clients have praised their outstanding quality of work, effective communication, and innovative problem-solving abilities, suggesting strong project management skills. Overall sentiment is highly positive, indicating that businesses in the consumer products sector seeking reliable operational support may find Contique Global to be a suitable partner.
Read All Reviews

Select Industry to see insights

Consumer Products

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Contique Global for delivering exceptional value for money, particularly highlighting their effective communication and project management skills. One client noted a financial investment between $10,000 and $50,000, emphasizing the quality of work and innovative solutions provided. Overall, feedback indicates satisfaction with the cost relative to the services rendered, with no reported areas for improvement, suggesting a strong alignment between cost and perceived value.
Read All Reviews

Was this helpful?

View Profile
Staybright Design Private Limited

5.0 10 reviews

Undisclosed

< $25 / hr

10 - 49

Kolkata, India

Services provided

40% Call Center Services

30% Search Engine Optimization

10% Back Office Outsourcing +2 services

10% Content Writing Services

10% Sales Outsourcing

Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.

See all 10 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Precision Parts Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and Read more
Read 1 Review

Was this helpful?

Industry Experience

Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
Read All Reviews

Select Industry to see insights

Advertising & marketing Food & Beverage Real estate Manufacturing

Was this helpful?

View projects from:

England (2) France (1) Switzerland (1)

Was this helpful?

View Profile
Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

See all 3 projects

Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
Read All Reviews

Select Industry to see insights

Education Consulting IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

United States (2) England (1)

Was this helpful?

View Profile
Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

See all 4 projects
Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.

Virtual Assistant for IT Company

5.0 Aug 12, 2017

We love working with Premier BPO. They are great at working with customers.
Read Full Review

Read All Reviews

Was this helpful?
1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company
5.0 — Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
Read All Reviews

Select Industry to see insights

IT Services Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
Read All Reviews

Was this helpful?
View Profile
Helpt

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

45% Call Center Services

50% Customer Service Outsourcing

5% IT Staff Augmentation

Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
Read 1 Review

Was this helpful?

Industry Experience

The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
Read All Reviews

Was this helpful?

View Profile
@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Sales Outsourcing

@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

See all 3 projects
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
Read All Reviews

Select Industry to see insights

Information technology Transportation Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
Read All Reviews

Was this helpful?

View projects from:

Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

Was this helpful?
View Profile
Virtus Global Solutions

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

65% Call Center Services

35% Back Office Outsourcing

Virtus Global Solutions is a lead generation and business development company recognized for its exceptional service and professional approach. The company has effectively increased profits by 30%–35% and generated 60 leads monthly for clients, with 100% of reviewers highlighting their professionalism and timely delivery.

See all 1 projects

0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Virtus Global Solutions highlight their exceptional lead generation capabilities and effective business development strategies. Clients, such as Converged Solutions UK, have reported a 30-35% increase in profits and successful recruitment efforts, attributing these results to Virtus's professional approach and timely communication. The overall sentiment is overwhelmingly positive, with clients praising their alignment with company values and recommending their services without reservations.
Read 1 Recent Review

Was this helpful?

Industry Experience

Virtus Global Solutions has demonstrated commendable expertise in the telecommunications industry by successfully enhancing lead generation and business development. Feedback highlights their proficiency in digital marketing and compliance with GDPR, resulting in a notable 30%-35% increase in profits for clients. Overall sentiment is highly positive, indicating strong performance, professional communication, and a solid cultural fit. This provider is particularly well-suited for projects requiring lead generation and marketing strategies within the telecommunications sector.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Virtus Global Solutions' cost-effectiveness and value for money. One project manager noted that their pricing fit within their budget while providing excellent leads, resulting in a 30%-35% profit increase. The positive sentiment is reinforced by the company's alignment with client values and their professional approach, with no areas for improvement mentioned. Overall, clients recommend their services for their competitive pricing and effective results.
Read All Reviews

Was this helpful?

View Profile
Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Orlando, FL

Services provided

20% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Disa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.

See all 4 projects

1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
Read 1 Review

Was this helpful?

Industry Experience

Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
Read All Reviews

Select Industry to see insights

Construction

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
Read All Reviews

Was this helpful?

View Profile
Lead Avenger

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Services provided

40% Sales Outsourcing

30% Direct Marketing

25% Email Marketing +1 service

5% Advertising

Lead Avenger is a specialized agency offering cold email marketing services, praised for their expertise and customer-centric approach. With a 100% positive feedback rate, they are noted for their data-driven strategies and proactive communication, significantly boosting engagement and conversions. However, enhancements in reporting and updates could further improve their service offerings.

See all 1 projects

View Profile
Adlinc Business Services Limited

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Montego Bay, Jamaica

Services provided

25% Call Center Services

35% Logistics & Supply Chain Consulting

15% Back Office Outsourcing +2 services

15% Customer Service Outsourcing

10% Sales Outsourcing

Adlinc Business Services Limited is a prominent provider of Call Center Services, specializing in 24/7 Customer Support, Dispatch Operations, and Driver Recruitment. With a 98% improvement in service level, clients commend their seamless integration and proactive customer communication, which reduced complaints by 60%. Their unique partnership approach ensures dedicated support, fostering operational excellence and customer satisfaction.

See all 3 projects

2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Adlinc Business Services Limited reflect a highly positive sentiment, emphasizing their excellent customer service and responsive communication. Clients noted the quality of talent provided, with one COO praising the swift onboarding process and the exceptional performance of agents, which led to rapid scaling of their team. Moreover, the alignment of company values and budget-friendly pricing were key factors in their selection. Overall, clients unanimously recommend Adlinc for reliable and skilled support.
Read 2 Recent Reviews

Was this helpful?

1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back-Office Support Services for Courier Company
5.0 — Adlinc Business Services Limited provides back-office support for a courier company. The team handles driver compliance, dispatch support, route management, overnight primary dispatch, and driver Read more
Read 1 Review

Was this helpful?

View projects from:

Tampa, Florida (1) Minneapolis, Minnesota (1) Phoenix, Arizona (1)

Was this helpful?

View Profile
Salaria Sales

5.0 5 reviews

$25,000+

< $25 / hr

50 - 249

Washington, DC

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +4 services

15% Market Research

10% Business Consulting

10% Sales Outsourcing

5% Social Media Marketing

Salaria Sales is a company specializing in Contact Center Services, particularly in Customer Support Services and Outbound Call Center. Reviews highlight their strategic approach, professionalism, and impressive results, with a 70%+ meeting completion rate. Clients appreciate their efficiency, responsiveness, and ability to engage key decision-makers, with no negative feedback reported.

See all 5 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outreach for Marketing Agency
5.0 — Salaria Sales provides sales outreach services for a marketing agency. The team contacts qualified leads through email, phone, and LinkedIn based on the criteria provided by the client. Read more
Read 1 Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales' competitive pricing and exceptional value for money. For instance, one client noted that Salaria offered 'good value for cost' and delivered 'solid results' without any misleading data. Another client emphasized that their pricing 'fit our budget' while still yielding impressive outcomes, such as millions added to their pipeline. Overall, the sentiment reflects a strong satisfaction with the cost-effectiveness of Salaria's services, making it a preferred choice for various organizations.
Read All Reviews

Was this helpful?

View projects from:

United States (4) Canada (1)

Was this helpful?

View Profile
NETGAINS

5.0 11 reviews

$5,000+

$50 - $99 / hr

50 - 249

Chandigarh, India

Services provided

10% Call Center Services

20% E-Commerce Development

10% Content Marketing +6 services

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

NETGAINS is a versatile web development and software solutions company, highly commended for its expertise in website development, software development, and SEO services. The firm consistently receives positive feedback, with approximately 100% of reviews praising their timeliness, technical proficiency, and effective communication. Clients frequently highlight the company's ability to meet project deadlines, deliver high-quality results, and maintain excellent client relationships, demonstrating a strong commitment to customer satisfaction.

See all 11 projects
Reviews mention Understands their clients' needs
Clients express a highly positive sentiment regarding NETGAINS' understanding of their needs. One client emphasized the company's demonstrated understanding and alignment with their values, highlighting their ability to listen and implement requirements effectively. The feedback also notes that NETGAINS consistently delivered results and addressed software issues promptly, showcasing a strong commitment to client satisfaction and project goals.

Custom Web & Software Dev for Software Development Agency

5.0 Oct 5, 2023

The leadership and the skills of the team. Ability to listen, understand and put into play what we need. They deliver results.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

NETGAINS has received positive feedback across multiple industries, including Software, Hospitality & Leisure, Advertising & Marketing, Education, and Beauty & Cosmetics. Clients praised their software development, web design, and project management skills. The company is noted for its responsiveness, ability to meet tight deadlines, and technical expertise, leading to significant improvements in client website performance and user engagement. Overall, they are particularly well-suited for businesses seeking technology-driven solutions and marketing support.
Read All Reviews

Select Industry to see insights

Software Hospitality & leisure Advertising & marketing Education Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Overall, clients express high satisfaction with NETGAINS' pricing and value for money. They are noted for being affordable and consistently delivering projects on time and within budget. One client emphasized that NETGAINS' pricing is fair for small businesses, stating they were 'cost prohibitive' in comparison to other firms. Another highlighted their ability to handle complex tasks efficiently, leading to significant increases in traffic and sales. Clients appreciate the high-quality outcomes relative to their investment.
Read All Reviews

Was this helpful?

View projects from:

United States (6) Australia (2) Mexico (1)

Was this helpful?
View Profile
Vicky Virtual

4.2 15 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

80% Call Center Services

15% Customer Service Outsourcing

5% Back Office Outsourcing

Vicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.

See all 15 projects

6 of 11 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Screening & Routing Services for Law Firm
5.0 — Vicky Virtual has been hired by a law firm to screen and route calls. The team answers the client's incoming calls. Read more
Read 11 Reviews

Was this helpful?

Industry Experience

Vicky Virtual has received positive feedback across various industries, including Legal, Advertising & Marketing, Telecommunications, Financial Services, Healthcare, Arts & Entertainment, Information Technology, and Retail. Clients commend their professionalism, responsiveness, and ability to handle high call volumes effectively, particularly in marketing where they significantly boost conversion rates. In the Legal and Healthcare sectors, they assist with call handling and appointment scheduling, enhancing operational efficiency. Overall, Vicky Virtual is recognized for delivering valuable support in customer service, making them a suitable partner for businesses seeking reliable communication solutions.
Read All Reviews

Select Industry to see insights

Legal Advertising & marketing Other Industry Telecommunications Financial services Arts, entertainment & music Information technology Retail Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (8) $200,000 to $999,999 (4) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Vicky Virtual's competitive pricing and overall value for money. For instance, one client noted that their service costs less than $1 per call, significantly increasing conversion rates and client satisfaction. Another client emphasized that their monthly fee of $99 was a cost-effective alternative to hiring in-house staff, resulting in increased sales. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services provided.
Read All Reviews

Was this helpful?

View projects from:

Brooklyn, New York (2) Elysian Fields, Texas (2) Albany, New York (1) Chicago, Illinois (1) Richfield, Minnesota (1) Clifton, New Jersey (1) Lake Charles, Louisiana (1) Des Moines, Iowa (1) Laguna Hills, California (1) Portland, Oregon (1) Seattle, Washington (1) Boardman, Oregon (1) Laurel, Maryland (1)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

Call Center Companies & Agencies

5 Benefits of Call Center Services

What to Consider When Hiring a Call Center

5 Factors to Consider

Ranges of Services Offered

Tools and Infrastructure

Cost

Legal Considerations

Location and Language

Search For a Partner With The Right Expertise

5 Questions to Ask a Call Center

How Much Do Call Center Services Cost?

Shortlist Agencies by Industry Experience

Call Center Services for Information Technology

Call Center Services for Business Services

Call Center Services for Medical & Healthcare

Call Center Services for Consumer Products & Services

Evaluating Services

Trusted by Thousands of Businesses Worldwide

Call Center Expertise

Contact Center Outsourcing Service Providers

Reviews mention Experienced

Content Mktg & Call Center Services for Cashback Gaming Co

Back Office Outsourcing for E-Commerce Co

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Property Management Company

Reviews mention Timely

BPO Services for Logistics & Supply Chain Company

Industry Experience

Select Industry to see insights

six eleven global services is very responsive

Reviewed 12 times in the past 6 months

Technical Support for Analytics Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Support for IT Consulting Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for AI Computing Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Puts the customer first

Customer Support Services for Email Deliverability Platform