Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
15 Leaders 15 Contenders
9,273 Companies
Contact Center Outsourcing Service Providers
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Team players
Client feedback consistently highlights Helpware's team-oriented approach, emphasizing their responsiveness and collaboration. Clients such as the Customer Experience Manager at Chowbotics noted the minimal divide between teams, praising the team's attentiveness and agility. Similarly, the VP of Investment Banking remarked on the seamless integration of Helpware's staff into their operations, describing them as integral team members. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and client success.-
Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
5.0 Aug 7, 2024Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Mkt Research & CRM Administration for Financial Services Co
4.0 Oct 23, 2019We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019As I mentioned there are multiple levels of oversight with the ability for constant feedback. Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team.
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Industry Experience
Helpware has demonstrated extensive expertise across various industries including Telecommunications, Information Technology, Healthcare, eCommerce, and more. Clients commend their speed, responsiveness, and quality of service, particularly in marketing, customer support, and technical troubleshooting. Overall sentiment is positive, highlighting Helpware's ability to enhance customer satisfaction and operational efficiency, making them a strong fit for businesses seeking reliable support in diverse sectors.
Read All ReviewsSelect Industry to see insights
Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Business services Telecommunications Arts, entertainment & music Advertising & marketing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Helpware's excellent value for money, noting that their pricing aligns well with budgetary constraints while delivering high-quality services. One client stated they chose Helpware for its 'good value for cost' and another praised the 'cost savings of technical resources needed.' Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients expressing intentions to continue partnerships due to the perceived return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$5,000+$300+ / hr2 - 9Ocean Isle Beach, NC
Services provided
100% Sales OutsourcingSee all 3 projectsHowtouseClay.com is a company specializing in building and implementing efficient cold email outreach systems to enhance lead generation and prospect engagement. Reviewers consistently highlight their ability to deliver projects on time and within budget, with 100% of reviews praising their project management and responsiveness. Clients are impressed by the scalability and effectiveness of their solutions, resulting in significant returns on investment.
Reviews mention High-quality work
Clients consistently commend HowtouseClay.com for delivering high-quality work that meets project objectives. One client highlighted their impressive ability to prospect and enrich data at scale, while another noted the effectiveness of the cold email outreach system developed, resulting in a significant influx of qualified leads and a strong ROI. Overall, feedback reflects satisfaction with timely project delivery and responsive support, reinforcing the company's reputation for excellence in execution.-
Email Mktg, Lead Gen, IT Consulting & SI for Software Co
4.5 Aug 9, 2024The ability to prospect and enrich data at scale was impressive. Despite some minor delays, our Clay consultant was very responsive and helpful throughout the project.
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Email Marketing System Development for Digital Mktg Agency
5.0 Jul 17, 2024We launched a system that consistently reaches the right people with the right offers, leading to a significant influx of qualified leads. The added value even after the project was completed was noticeable. HowtouseClay.com's team was true pros and provided excellent value for the investment.
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Industry Experience
HowtouseClay.com has received positive feedback primarily within the Software and Advertising & Marketing industries. Clients in Software praised their expertise in data enrichment and pipeline generation, highlighting their effective implementation of complex tools. In the Advertising & Marketing sector, users commended HowtouseClay's ability to develop outreach systems that significantly increased lead generation. Overall sentiment is strong, with clients noting responsiveness and value for investment, making HowtouseClay.com a suitable choice for businesses seeking to enhance their outreach capabilities.
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Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise HowtouseClay.com for their competitive pricing and overall value, noting that their services fit within budget while providing significant ROI. One client highlighted a 5:1 ROI expectation, indicating excellent value for the investment. Additionally, the responsiveness and professionalism of the team were frequently mentioned, with clients expressing satisfaction with timely project delivery and the quality of support received throughout the engagement.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9
Services provided
25% Sales Outsourcing20% Conversion Optimization20% Performance Marketing +3 services15% Pay Per Click10% AI Agents10% Marketing StrategySee all 2 projectskapi.ar is a digital agency specializing in web development, digital branding, and conversion optimization. Their clients, such as Tradición Garage and Estudio Constructor, praise them for their strategic commitment, timely project management, and exceptional user experience design. The reviews show 100% positive feedback, highlighting their ability to align digital presence with a client’s unique brand and business goals.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, kapi.ar has received overwhelmingly positive feedback from clients, highlighting their professionalism, timely delivery, and personalized approach. Clients praised the seamless project management and the ability to create high-performance, visually appealing websites tailored to unique brand identities. For instance, one client noted the impressive increase in inquiries and streamlined user experience, while another appreciated the strategic focus on conversion and business alignment, indicating strong client satisfaction and effective collaboration.Was this helpful?
Industry Experience
Kapi.com.ar has demonstrated notable expertise in the construction and automotive industries, providing tailored digital solutions that emphasize high-quality aesthetics and effective conversion strategies. In construction, they delivered a premium website that enhanced lead generation and improved user experience, receiving positive feedback on their strategic partnership approach. Similarly, in the automotive sector, they successfully created a high-performance digital presence that engaged the community and boosted inquiries, showcasing their capacity to adapt to diverse industry needs with a strong emphasis on client satisfaction.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding the value for money offered by kapi.com.ar, noting the company's ability to deliver high-quality, strategic digital solutions at a reasonable cost. One client highlighted that kapi provided 'good value for cost' while another emphasized their 'impeccable project management' and 'proactive engagement' in achieving a strong return on investment. Overall, the feedback underscores satisfaction with the pricing relative to the premium services rendered.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Easy to work with
The overall sentiment regarding Simply Contact's ease of collaboration is highly positive. Clients noted their responsiveness and adaptability, with one CEO stating they were 'reliable, easy to work with,' and another client highlighted the 'stress-free' nature of the project due to their team's accessibility. The consistent feedback emphasizes their clear communication and flexibility in addressing needs, making the entire collaboration process smooth and efficient.-
Multilingual Client Support for Customer Service Provider
4.0 May 16, 2022We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Back Office OutsourcingSee all 9 projectsReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
Reviews mention High-quality work
ReceptionHQ has received high praise for delivering high-quality work, with clients highlighting their efficiency and effectiveness in handling inbound calls. One client stated, 'They are the quickest and best service you can try,' while another noted their services as 'user-friendly and get the job done.' Overall, clients report significant time and cost savings, with one mentioning a saving of approximately $10,000 per month, reinforcing the positive sentiment surrounding the quality of ReceptionHQ's services.-
Answering & Office Support for Entertainment Service
3.5 Nov 2, 2017Their services are generally user-friendly and get the job done.
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Customer Service and Support Management for Hospitality Firm
4.5 Nov 2, 2017The only thing I can say it's that they are the best.
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Read 9 Reviews2 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
The provider has demonstrated expertise across various industries, including Arts & Entertainment, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. Reviews highlight their strengths in customer service, efficiency, and user-friendly solutions. Clients in Hospitality express satisfaction with significant time and cost savings, while feedback from the Arts sector emphasizes effective communication. Overall, sentiment is highly positive, indicating a strong fit for businesses seeking reliable customer support and operational efficiency across these sectors.
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Arts, entertainment & music Hospitality & leisure Information technology Real estate Manufacturing Automotive RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised the company for its cost-effectiveness and overall value. One client noted a savings of approximately $10,000 monthly, while another reported saving $2,000 each month, alongside a significant reduction in employee hours. The pricing structure appears competitive, with clients expressing satisfaction with the services provided for the investment made, emphasizing the user-friendly nature of their offerings.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +2 services5% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingSee all 1 projectsElegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read moreWas this helpful?
Industry Experience
Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.Was this helpful?
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$1,000+Undisclosed10 - 49
Services provided
15% Call Center Services40% Sales Outsourcing10% Back Office Outsourcing +4 services10% Business Consulting10% Customer Service Outsourcing10% Email Marketing5% CRM Consulting and SISee all 1 projectsMillion Dials Private Limited is a Contact Center Services company specializing in B2B Sales and Business Development, including telemarketing and customer support services. The feedback is overwhelmingly positive, with many clients highlighting a 90% increase in booking and show-up rates. Clients commend their excellent communication and timely delivery of services, with no areas for improvement noted.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Million Dials Private Limited highlights their effectiveness in B2B lead generation, with clients noting a significant increase in qualified meetings and a 90% booking and show-up rate. Clients praised the company's excellent communication and timely delivery, with one reviewer expressing a desire for a long-term partnership. Overall, sentiment is highly positive, emphasizing the value for cost and alignment of company values.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Consulting Firm
5.0 — Million Dials Private Limited provided B2B sales and business development services for a consulting firm. The team was responsible for generating leads, setting up appointments, and conducting Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted Million Dials Private Limited's competitive pricing and the strong value they provide for the cost. One client noted that the pricing fit their budget while also offering good value. The overall sentiment reflects satisfaction with the company's ability to deliver quality results, with clients achieving increased booking rates and successful lead generation at a reasonable cost.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Services provided
30% Market Research30% Sales Outsourcing25% Business Consulting +1 service15% Corporate Training & CoachingSee all 6 projectsA&N Sales Services Pvt. Ltd. is a marketing and sales consultancy firm with a focus on market exploration and research. Feedback highlights their passion, risk-taking, and dedicated execution of projects, with 100% positive reviews. Clients appreciate the absence of bureaucratic hurdles and effective communication, resulting in measurable successes and enhanced business strategies.
Reviews mention Proactive
Clients have expressed a positive sentiment regarding A&N Sales Services Pvt. Ltd.'s proactive approach, highlighting their enthusiasm for exploring new opportunities and their effective communication. One client noted their impressive passion for work and risk-taking as key strengths, indicating a willingness to adapt and deepen business relationships. Overall, clients appreciate the company's commitment to meeting project goals and maintaining timely deliverables, reflecting a strong proactive stance in their project management.-
Sales & Marketing Services for Tool Manufacturing Company
4.0 May 31, 2024We are impressed with their passion for working and taking risks to explore things as opportunities arise. This indicates a proactive approach, as they are willing to engage with new possibilities as they present themselves. The project is still in a nascent stage, so no areas for improvement have been identified at this time.
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Industry Experience
A&N Sales Services Pvt. Ltd. has demonstrated expertise across various industries, including Engineering, Food & Beverages, and Manufacturing. Clients commend their effective marketing strategies, thorough research, and strong communication, leading to measurable success in sales and branding. Feedback highlights their dedication and proactive approach, with particular praise for personalized involvement from leadership, which enhances project execution. Overall sentiment reflects strong satisfaction, making A&N Sales a suitable partner for companies seeking growth in these sectors.
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Engineering Food & Beverages ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchA&N Sales Services Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
20% Call Center Services20% AI Development20% Demand Generation Marketing +2 services20% Direct Marketing20% Sales OutsourcingSee all 2 projectsYou Lead is a lead generation company specializing in identifying and engaging high-growth e-commerce companies. They are praised for their professionalism and commitment to results, delivering a 12% conversion rate from 64 high-intent leads. Reviewers highlight their timely delivery and excellent support, with 100% positive feedback on their services.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for You Lead has been overwhelmingly positive, highlighting their exceptional professionalism and effective lead generation strategies. A CEO from Bidfinity noted a conversion rate of approximately 12%, resulting in 10 new clients from 64 leads. Clients appreciate You Lead's timely delivery and strong support, with one remarking on their commitment to charging only for successful results. Overall, clients express high satisfaction and confidence in You Lead's capabilities.Was this helpful?
Industry Experience
You Lead has garnered positive feedback primarily in the Advertising & Marketing industry, where they excel in lead generation for e-commerce businesses. Clients highlight their ability to deliver high-quality leads and impressive conversion rates, showcasing their expertise in targeting decision-makers. Their commitment to results-driven service and timely project management further enhances their reputation. Potential clients in e-commerce and related sectors may find You Lead's services particularly beneficial.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight You Lead's pricing as fitting their budget and offering good value for money. One CEO remarked on the company's commitment to charge only for delivered results, enhancing perceived value. The high conversion rates achieved, including a 12% lead-to-customer ratio, further underscore the effectiveness of their services relative to cost. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality in their offerings.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.Was this helpful?
16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsAnswer America specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions tailored to enhance customer support and telephonic communication. Overall, the feedback is highly positive, with clients praising their reliable customer care services, effective call handling, and the significant time savings reported. Approximately 90% of reviews commend their excellence in communication and customer service, with many clients noting increased efficiency and business opportunities.
Reviews mention High-quality work
Clients commend Answer America for delivering high-quality work that significantly enhances their business operations. One client noted a 37% increase in revenue due to effective outbound services, highlighting the excellent communication and collaboration provided. Another emphasized the efficiency and flexibility of their inbound call services, allowing staff to focus on other responsibilities while ensuring a positive caller experience. Overall, the sentiment reflects strong satisfaction with the quality and impact of the services rendered.-
Telesales & Lead Generation for Hospitality Company
5.0 Nov 2, 2017They are on our side through it all. They provide excellent customer services, and the pricing saves us hours of manpower. What would take us 60-90 hours a month now frees our time up to properly run our business and please our customers. They have much better services compared to their competitors.
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Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The partnership has helped our staff focus on other duties and still provide those who call with accurate information and a positive caller experience. The service is affordable, efficient, and flexible to our needs.
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2 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Telesales & Lead Generation for Hospitality Company
5.0 — Read moreWas this helpful?
Industry Experience
Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other IndustryWas this helpful?
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$1,000+< $25 / hr2 - 9Trondheim, Norway
Services provided
10% Call Center Services55% Sales Outsourcing20% Email Marketing +1 service15% Business ConsultingSee all 2 projectsScaling Sales is a lead generation company specializing in outbound services, including strategy development, campaign execution, and continuous optimization to enhance sales pipelines. Reviewers commend their strong project management, rapid execution, and personalized outreach, with an average of 48–50% email open rates and multiple booked meetings per month. Despite some minor suggestions for additional reporting and CRM integration, 100% of feedback highlights their professionalism and effectiveness.
Reviews mention Flexible
Clients have consistently praised Scaling Sales for their flexibility and responsiveness throughout project engagements. One CEO noted their ability to quickly adapt to changes in target verticals and messaging, stating, 'They didn’t blink' when adjustments were requested. Another client highlighted the team's promptness in delivering revised sequences within 24–48 hours of feedback. Overall, the sentiment reflects a strong appreciation for Scaling Sales' adaptability, which contributed significantly to the success of their campaigns.-
Lead Generation for Market Research Agency
5.0 Jun 18, 2025Scaling Sales demonstrated strong project management throughout the engagement. From day one, they were organized, proactive, and communicative. When we requested changes to the ICP, messaging, or targeting mid-campaign, they adapted without delay. They made revisions quickly and re-launched optimized sequences within 24–48 hours.
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Industry Experience
Scaling Sales has demonstrated expertise primarily in the Advertising & Marketing sector, receiving positive feedback for their tailored lead generation strategies and data-driven approach. Clients noted significant improvements in qualified leads, sales pipelines, and meeting bookings, with an overall sentiment of satisfaction regarding their project management and responsiveness. The company's strengths include effective messaging, transparency in communication, and a commitment to client success. This positions Scaling Sales as a strong fit for businesses in the advertising and marketing industry.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Scaling Sales' competitive pricing and exceptional value for money. One CEO noted that their 'pricing fit our budget' and emphasized the 'good value for cost,' leading to a significant ROI of 8:1 within two months. Another client appreciated the '3–5x ROI' achieved from their campaigns, attributing the success to Scaling Sales' tailored approach and commitment to results. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
40% Search Engine Optimization20% Web Development10% Marketing Strategy +4 services10% Sales Outsourcing10% Web Design5% Content Marketing5% Pay Per ClickSee all 12 projectsLenGreo is an SEO and digital marketing agency specializing in lead generation, sales strategy, and search engine optimization. Across multiple reviews, clients highlight their deep SEO knowledge and tailored strategic approach, with 100% of reviewers noting timely delivery and effective communication. Their work results in measurable outcomes, such as a 1200% traffic increase and significant improvements in keyword rankings. Reviewers appreciate LenGreo's proactive, client-focused approach and transparency.
Reviews mention Helpful
Clients express a highly positive sentiment towards LenGreo, highlighting their proactivity and helpfulness throughout the engagement. One client noted that LenGreo treated their agency as their own, demonstrating a commitment to transparency and results. They praised the seamless workflow and regular strategic meetings, underscoring the team's dedication to understanding and enhancing their services. Overall, clients recommend LenGreo for their effectiveness in sales, lead generation, and digital marketing, appreciating their fair pricing and high-quality work.-
Process Optimization & Marketing for Technology Consultancy
5.0 Aug 17, 2022LenGreo helped us understand which of our services are currently the most demanded and constantly give us a hand with developing and testing new ones. Basically, LenGreo’s specialists became a part of our team, and all along the way showed a great desire to help us in all aspects. Proactivity and helpfulness were shown in terms of everything, and they didn’t give us any false promises - what I appreciate the most.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of LenGreo highlight strong client satisfaction, emphasizing their expertise in SEO and marketing strategies. A CEO noted a remarkable 1200% increase in organic traffic due to comprehensive SEO efforts, while a software engineer observed a 30-40% traffic boost from their marketing services. Clients praised LenGreo's timely delivery and responsiveness, with one mentioning their deep knowledge of the SEO landscape. Overall, the sentiment reflects a positive experience, although a suggestion for clearer KPIs was noted.Was this helpful?
Industry Experience
LenGreo has received positive feedback across diverse industries, including Information Technology, eCommerce, and Advertising & Marketing. Clients highlight their expertise in SEO and digital marketing, noting substantial increases in organic traffic and revenue (e.g., a 1200% traffic boost for WisePPC). Their strengths include proactive communication, tailored strategies, and a commitment to measurable outcomes. Overall sentiment is favorable, particularly for B2B lead generation and content-driven marketing, making them a strong candidate for companies looking to enhance their online presence and sales strategies.
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eCommerce IT Services Consulting Design Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise LenGreo for delivering high-quality services at competitive prices, highlighting their good value for cost. For instance, one client noted that LenGreo's pricing fit their budget while providing significant improvements in organic traffic and revenue. Another emphasized the absence of hidden costs and timely delivery. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's cost-effectiveness, with clients appreciating the balance of quality and affordability in their services.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Sales Outsourcing +8 services5% Accounting5% Back Office Outsourcing5% CRM Consulting and SI5% Graphic Design5% Logo5% UX/UI Design5% Web Design5% Web DevelopmentSee all 2 projectskTech Solutions is a contact center services provider, excelling in appointment setting, lead generation, and live transfers. The company has received overwhelmingly positive feedback, with clients highlighting their punctuality, effective communication, and cost efficiency. Approximately 100% of reviewers praised their on-time delivery and project management skills.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read moreWas this helpful?
Industry Experience
kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
30% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 4 projectsTravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.
Industry Experience
TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.Was this helpful?
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$1,000+$300+ / hr2 - 9London, England
Services provided
40% Business Consulting25% Corporate Training & Coaching15% Funding & Investment +2 services10% Financial Consulting10% Sales OutsourcingSee all 5 projectsScaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.
Reviews mention Personable
Clients consistently highlight Scaled's personable approach, particularly praising Simon's ability to foster strong advisory relationships. One client noted, "Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with." Overall, the sentiment reflects a high level of satisfaction with the company's interpersonal skills, contributing positively to the client's experience during challenging market conditions.-
Business Consulting for Advertising & Marketing Company
5.0 May 31, 2023Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with.
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Industry Experience
Scaled has garnered positive feedback predominantly within the Advertising & Marketing industry, showcasing their expertise in areas such as growth planning, M&A advisory, and operational efficiency. Clients commend Scaled for their proactive approach, extensive industry knowledge, and ability to implement effective processes that drive business growth. The overall sentiment highlights Scaled's significant impact in helping agencies navigate challenges, scale operations, and enhance profitability, making them a strong fit for firms seeking growth-oriented partnerships.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Scaled's cost and value for money, highlighting the company's impressive experience and ability to deliver actionable plans for growth. One client noted, 'In the early days, making it clear where something wasn't included in the monthly price' was a minor concern, yet overall, feedback indicates significant business growth and operational improvements, with one client reporting a 252% revenue increase. The sentiment is overwhelmingly positive, with clients appreciating the high-quality service relative to the investment.Was this helpful?
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$5,000+< $25 / hr2 - 9Chennai, India
Services provided
40% Sales Outsourcing20% E-Commerce Development20% Video Production +1 service20% Web DevelopmentSee all 1 projectsContique Global is a company specializing in Customer Support Services and Contact Center Services, offering solutions such as call and email support. Based on customer feedback, 100% of reviewers highlight excellent communication and time management as key strengths, with clients expressing satisfaction with the quality of service and innovative solutions.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support & Supply Chain for Cosmetic Retailer
5.0 — Contique Global provided back-office support for an organic cosmetic retailer. They handled customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply Read moreWas this helpful?
Industry Experience
Contique Global has demonstrated expertise primarily in the Consumer Products industry, specifically supporting cosmetic retailers with back-office solutions including customer support and supply chain management. Clients have praised their outstanding quality of work, effective communication, and innovative problem-solving abilities, suggesting strong project management skills. Overall sentiment is highly positive, indicating that businesses in the consumer products sector seeking reliable operational support may find Contique Global to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Contique Global for delivering exceptional value for money, particularly highlighting their effective communication and project management skills. One client noted a financial investment between $10,000 and $50,000, emphasizing the quality of work and innovative solutions provided. Overall, feedback indicates satisfaction with the cost relative to the services rendered, with no reported areas for improvement, suggesting a strong alignment between cost and perceived value.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% HR OutsourcingSee all 3 projectsKore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Education Company
5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read moreWas this helpful?
Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
14% Call Center Services30% Back Office Outsourcing16% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% PEO/Employee Leasing10% Sales OutsourcingSee all 4 projectsPremier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.
Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.-
Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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$1,000+< $25 / hr50 - 249Cornwall, Canada
Services provided
30% Call Center Services55% Customer Service Outsourcing15% Sales OutsourcingSee all 3 projects@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.-
Appointment Setting for Transportation Business
5.0 Dec 24, 2017I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience
liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
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Information technology Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.Was this helpful?
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Undisclosed< $25 / hr10 - 49Surat, India
Services provided
20% CRM Consulting and SI20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSee all 4 projectsVA Mantra is a virtual assistant service provider specializing in CRM management, contract compliance, and social media engagement, particularly for real estate businesses. Reviews highlight a notably positive experience, with all clients (~100%) praising their timely delivery, adaptability to U.S. working hours, and proactive communication. Clients commend their effectiveness in enhancing lead management and conversion, with no reported areas for improvement.
Reviews mention Timely
The feedback regarding timeliness for VA Mantra is overwhelmingly positive. Clients noted that the team consistently delivered on time and adhered to scheduled meeting times. One client highlighted their efficiency, stating that VA Mantra's ability to work during overnight hours significantly improved productivity compared to previous experiences with virtual assistants. Overall, the sentiment reflects a strong appreciation for VA Mantra's punctuality and reliability in project management.-
Virtual Assistant Services for Real Estate Advisory Firm
5.0 Jun 5, 2026VA Mantra always delivered on time. We had standing meeting times, and the team was always on time. We communicated via virtual meetings, email, and a messaging app.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for VA Mantra highlights their effectiveness in contract compliance review and social media management for a real estate client. They delivered timely results, including the review of 80 purchase contracts and efficient CRM management. Clients praised their commitment to overnight work hours, which enhanced efficiency. Overall, the sentiment is highly positive, with clients expressing a desire for ongoing collaboration due to the team's reliable analysis and support.Was this helpful?
Industry Experience
VA Mantra has demonstrated exceptional expertise in the real estate industry, receiving positive feedback for their CRM management, lead organization, and social media strategy execution. Clients appreciate their responsiveness, availability during US working hours, and ability to enhance lead engagement and conversion rates. Overall sentiment within the real estate sector is highly favorable, indicating that VA Mantra is a strong fit for clients seeking reliable support in real estate operations and marketing.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with VA Mantra's pricing and value for money, highlighting affordability and effective service delivery. One client noted that the pricing fit their budget while receiving high-quality support, leading to increased lead engagement and conversion. Another emphasized the cost-effectiveness of their services, spending under $10,000 for comprehensive CRM and social media management. Overall sentiment reflects that VA Mantra provides significant value relative to its cost, making it a favorable choice for clients.Was this helpful?
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruiting15% Sales OutsourcingSee all 4 projectsDisa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read moreWas this helpful?
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
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Undisclosed< $25 / hr2 - 9Albuquerque, NM
Services provided
40% Sales Outsourcing30% Direct Marketing25% Email Marketing +1 service5% AdvertisingSee all 1 projectsLead Avenger is a specialized agency offering cold email marketing services, praised for their expertise and customer-centric approach. With a 100% positive feedback rate, they are noted for their data-driven strategies and proactive communication, significantly boosting engagement and conversions. However, enhancements in reporting and updates could further improve their service offerings.
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Undisclosed< $25 / hr50 - 249Montego Bay, Jamaica
Services provided
25% Call Center Services35% Logistics & Supply Chain Consulting15% Back Office Outsourcing +2 services15% Customer Service Outsourcing10% Sales OutsourcingSee all 3 projectsAdlinc Business Services Limited is a prominent provider of Call Center Services, specializing in 24/7 Customer Support, Dispatch Operations, and Driver Recruitment. With a 98% improvement in service level, clients commend their seamless integration and proactive customer communication, which reduced complaints by 60%. Their unique partnership approach ensures dedicated support, fostering operational excellence and customer satisfaction.
Reviews mention Communicative
Clients consistently highlight Adlinc Business Services Limited's strong communication skills and responsiveness. One COO noted, 'Onboarding has been smooth, communication is easy,' emphasizing the effective collaboration and support provided. Another client praised their quick candidate sourcing and training efficiency, stating, 'Adlinc was very fast to give us candidates for our positions.' Overall, the sentiment reflects a high level of satisfaction with their communicative approach throughout the project.-
Customer Service Outsourcing for Delivery Solutions Company
5.0 Sep 4, 2025Onboarding has been smooth, communication is easy, and the quality of talent they provide is outstanding. Our internal teams were skeptical at first, but after our first agent, we quickly found out that the quality of person that we get from Adlinc was far superior than anything we could find locally. Adlinc was very fast to give us candidates for our positions, and they progressed through training faster than new local members do.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back-Office Support Services for Courier Company
5.0 — Adlinc Business Services Limited provides back-office support for a courier company. The team handles driver compliance, dispatch support, route management, overnight primary dispatch, and driver Read moreWas this helpful?
Industry Experience
Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.
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Logistics & Supply Chain Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adlinc Business Services Limited's competitive pricing and exceptional value for money. One COO noted that the quality of talent exceeded local standards, even at double the cost. Similarly, a President emphasized the good value for the cost, which aligned with their budget. Overall, the sentiment reflects satisfaction with the company's pricing, with clients appreciating the balance between cost and the quality of service provided.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Call Center Services30% CRM Consulting and SI20% Business Consulting +2 services20% Customer Service Outsourcing10% Financial ConsultingSee all 13 projectsCX Collective is a company specializing in Customer Service Center and Contact Center Services. They have received consistently positive feedback, with 100% of reviewers praising their expertise in CX strategy and execution, as well as their clear and timely communication. Clients commend their ability to design custom CX solutions that enhance customer satisfaction and loyalty.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised CX Collective for their proactive and knowledgeable approach, particularly in setting up Zendesk for customer support. One client noted their impressive ability to create efficient systems, such as a searchable help center and detailed playbooks, which significantly enhanced operational scalability. Communication was highlighted as a strength, with timely project delivery and effective virtual meetings. Overall sentiment remains extremely positive, with no areas identified for improvement.Was this helpful?
Industry Experience
CX Collective has demonstrated expertise across various industries, including retail, healthcare, and consumer products. Clients commend the firm for its effective setups of customer support systems like Zendesk, resulting in improved efficiency and reduced response times. The overall sentiment reflects strong satisfaction, highlighting their professional communication and proactive support. Companies in e-commerce, healthcare, and nonprofit sectors may find a particularly good match with their comprehensive CX strategies and implementation capabilities.
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Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software RetailWas this helpful?
More responsive than most other service providers
Get in TouchCX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+< $25 / hr50 - 249Washington, DC
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +4 services15% Market Research10% Business Consulting10% Sales Outsourcing5% Social Media MarketingSee all 6 projectsSalaria Sales is a call center service provider specializing in outbound call center and telemarketing services. Review feedback shows a high satisfaction rate, with 70%+ meeting completion and effective communication. Clients highlight their strategic approach and attention to detail, noting an impressive ability to book high-quality meetings with key decision-makers.
Reviews mention Professional
Clients consistently highlight the professionalism of Salaria Sales, noting their responsiveness and commitment to results. One client, the President of a marketing agency, remarked on the team's efficiency, stating that they scheduled the first meeting within days of outreach. They praised Elizabeth and her team for their strategic approach and attention to detail, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the professional conduct and effectiveness of the team.-
Sales Outreach for Marketing Agency
5.0 Feb 5, 2025The first meeting was scheduled within days of outreach beginning, demonstrating their efficiency and effectiveness. Elizabeth and her team are professional, responsive, and committed to delivering results. Every meeting has been with an ideal organization and at the Director level or above, ensuring we’re speaking with key decision-makers.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Salaria Sales highlight their effective partnership in booking qualified meetings, resulting in 209 scheduled meetings with a 64% show rate. Clients appreciate their responsiveness and integration as an extension of their teams. The company's ability to drive significant results without sacrificing quality is frequently noted. While a brief learning curve was mentioned, overall sentiment remains positive, emphasizing their value and cultural fit.Was this helpful?
Industry Experience
Salaria Sales has established a strong reputation across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Energy & Natural Resources, and Solar Contracting. Clients appreciate their expertise in cold outreach and lead generation, noting impressive outcomes such as high-quality meetings and increased sales pipelines. Overall sentiment reflects reliability, professionalism, and a commitment to delivering measurable results. This provider is particularly well-suited for businesses seeking efficient sales development and qualified lead generation.
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Advertising & marketing Information technology Construction Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Salaria Sales' cost-effectiveness and value for money. One client noted, "Good value for cost," while another highlighted their "pricing fit our budget." Additionally, a client from Deepchill Solutions remarked on how the investment brought "millions into the pipeline," emphasizing the tangible returns on their expenditure. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver results that justify their pricing.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Chandigarh, India
Services provided
10% Call Center Services20% E-Commerce Development10% Content Marketing +6 services10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 11 projectsNETGAINS is a versatile web development and software solutions company, highly commended for its expertise in website development, software development, and SEO services. The firm consistently receives positive feedback, with approximately 100% of reviews praising their timeliness, technical proficiency, and effective communication. Clients frequently highlight the company's ability to meet project deadlines, deliver high-quality results, and maintain excellent client relationships, demonstrating a strong commitment to customer satisfaction.
Reviews mention Trustworthy
The sentiment regarding NETGAINS' trustworthiness is overwhelmingly positive. One client highlighted their responsive communication and ability to earn trust through thorough explanations and timely project management. They noted that NETGAINS resolved challenges effectively and remained in contact even post-project, demonstrating a commitment to ongoing support. Overall, clients express confidence in NETGAINS' reliability and dedication, making them a recommended choice for web solutions.-
Web Dev Review for Cosmetic & Hair Care Startup
5.0 Dec 20, 2022When choosing vendors to work with, communication and trust is paramount. The NETGAINS team was able to earn my trust through various calls and explain thoroughly what they intended to do and when they intended to do it. Even after the project was complete, they still remain in contact with me and service my company's needs.
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Industry Experience
NETGAINS has received positive feedback across multiple industries, including Software, Hospitality & Leisure, Advertising & Marketing, Education, and Beauty & Cosmetics. Clients praised their software development, web design, and project management skills. The company is noted for its responsiveness, ability to meet tight deadlines, and technical expertise, leading to significant improvements in client website performance and user engagement. Overall, they are particularly well-suited for businesses seeking technology-driven solutions and marketing support.
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Software Hospitality & leisure Advertising & marketing Education Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express high satisfaction with NETGAINS' pricing and value for money. They are noted for being affordable and consistently delivering projects on time and within budget. One client emphasized that NETGAINS' pricing is fair for small businesses, stating they were 'cost prohibitive' in comparison to other firms. Another highlighted their ability to handle complex tasks efficiently, leading to significant increases in traffic and sales. Clients appreciate the high-quality outcomes relative to their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Back Office OutsourcingSee all 15 projectsVicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.
Reviews mention Exceptional results
The feedback for Vicky Virtual highlights their exceptional results, emphasizing their ability to provide cost-effective and high-quality services. Clients noted significant time and cost savings, estimating around $5,000 monthly. One reviewer praised their reliability, stating, "We never have to take time to fix their work or ask questions about it," and acknowledged their strong communication and timely delivery. Overall, clients expressed satisfaction with the professionalism and efficiency of Vicky Virtual, making them a valuable partner.-
Answering, Data, & Administrative Services for Health Care Service
5.0 Aug 18, 2017They make our job so much easier and cost-efficient. We never have to take time to fix their work or ask questions about it. They are worth the cost just in how easy they make our job. They have quality work, are timely, and our customers love them.
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Industry Experience
Vicky Virtual has demonstrated proficiency across multiple industries, including Legal, Advertising & Marketing, Telecommunications, Financial Services, and Arts & Entertainment. Clients commend their professionalism, responsiveness, and the positive impact on business growth. In the Legal sector, feedback highlights their effectiveness in call handling, while in Advertising & Marketing, they are praised for converting calls into appointments. Overall, sentiment across industries is largely positive, with particular strengths noted in customer service and call management.
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Financial services Advertising & marketing Legal Other Industry Telecommunications Arts, entertainment & music Information technology Retail HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vicky Virtual as offering competitive pricing that delivers good value for money. For instance, one client noted that their pricing fit within budget and provided good value, while another highlighted that the service paid for itself through increased bookings. However, there were mixed reviews regarding service consistency, with one client expressing dissatisfaction due to multiple platform changes affecting call handling. Overall, many clients found the service cost-effective and beneficial for their business operations.Was this helpful?
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Brooklyn, New York (2) Elysian Fields, Texas (2) Albany, New York (1) Chicago, Illinois (1) Richfield, Minnesota (1) Clifton, New Jersey (1) Lake Charles, Louisiana (1) Des Moines, Iowa (1) Laguna Hills, California (1) Portland, Oregon (1) Seattle, Washington (1) Boardman, Oregon (1) Laurel, Maryland (1)Was this helpful?
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Undisclosed$150 - $199 / hr2 - 9Palm Harbor, FL
Services provided
34% Sales Outsourcing33% Business Consulting33% Marketing StrategySee all 9 projectsCompany Expert is a business consulting firm specializing in enhancing sales strategies, marketing, and business development. The reviews reflect overwhelmingly positive feedback, with 100% of clients praising their exceptional project management and tailored solutions. Notably, 80% of reviewers highlight their ability to provide clear, structured, and actionable insights. Clients commend their expertise, responsiveness, and the significant improvements in sales and marketing metrics achieved through their engagements.
Reviews mention Proactive
Clients consistently commend Company Expert for their proactive approach, highlighting their commitment to client success. One client noted, 'They were able to add immediate value to my firm,' illustrating their engagement beyond project requirements. Additionally, the firm maintained effective communication through weekly meetings and timely material distribution, ensuring all deadlines were met. Overall, the sentiment reflects a strong appreciation for Company Expert's proactive strategies and dedication to fostering client partnerships.-
Business Plan Dev for Professional Services Firm
5.0 Jul 29, 2021We had weekly meetings and Company Expert would send materials out 24 hours in advance of each meeting. Company Expert was great at providing objective feedback and candid advice. They were able to add immediate value to my firm whether or not it was related to the project.
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Sales Training for Automation Consulting Company
5.0 Feb 10, 2025Scott's project management was excellent. He consistently delivered all coaching materials and session summaries on time. He was also incredibly responsive to my needs, readily adjusting our meeting schedule when necessary and promptly answering any questions I had between sessions. He was proactive in checking in on my progress and ensuring I had the resources I needed to succeed.
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Industry Experience
Company Expert has demonstrated significant expertise across various sectors, including IT Services, Business Services, Software, Consulting, Real Estate, and Information Technology. Feedback highlights their strengths in developing sales strategies, marketing frameworks, and business planning, resulting in measurable increases in sales performance and brand visibility. Overall sentiment is positive, with clients praising their structured approach, responsiveness, and ability to deliver tailored solutions, making them a strong candidate for organizations seeking growth across these industries.
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IT Services Business services Software Other Industry Consulting Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Company Expert for their strong value for money and effective pricing strategies. One client highlighted their 'good value for cost,' while another noted that their investment of approximately $30,000 yielded significant insights tailored to their needs. A third client appreciated the affordability of Company Expert's innovative business model, stating it was 'extremely affordable' compared to larger firms. Overall, clients feel they receive substantial benefits relative to their financial commitments.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
10% Call Center Services20% Back Office Outsourcing20% Content Marketing +4 services15% Customer Service Outsourcing15% Search Engine Optimization10% Business Consulting10% Social Media MarketingSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Communicative
Lambent Outsourcing has received positive feedback regarding their communicative approach. Clients highlighted their ability to listen and adapt to project needs, ensuring seamless collaboration. One client noted, 'Communication is very good, with presentations and discussions done via video calls.' Another emphasized, 'It’s easy to communicate with Lambent, and our team can reach out to them quickly whenever we have issues or questions.' Overall, the sentiment reflects strong satisfaction with their communication practices.-
Web Design for Consulting Company
5.0 Nov 15, 2021They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Marketing, SEO & Advertising Services for BPO Company
5.0 Jun 28, 2021Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts. We also communicate through email.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49San Diego, CA
Services provided
45% Video Production10% CRM Consulting and SI10% Digital Strategy +4 services10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization5% Content MarketingSee all 28 projectsNANOBOT Group is a specialized medical and scientific communication company focusing on creating high-quality 3D and 2D animations for the biopharmaceutical and medical industries. Across their reviews, 100% of clients praised their professional communication and timely delivery. Clients also appreciated their ability to effectively translate complex scientific concepts into visually compelling and accurate animations, with 83% highlighting their strong project management and responsiveness.
Reviews mention Accommodating
Clients have consistently praised NANOBOT Group for their accommodating nature, noting that the team is attentive to client needs and proactively suggests alternatives. One client highlighted their satisfaction with the team's ability to understand complex requirements, stating, 'the team was attentive to your needs and made their best to meet them.' Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness throughout the project process.-
3D Video Production for Biotech Company
5.0 Nov 22, 2022Everything was clear since day one for the communications and timelines. And every slight change in the schedule was notified. The capacity to easily translate our scientific concept and the attention given to the client needs was impressive.
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Industry Experience
NANOBOT Group has demonstrated strong expertise across various sectors, notably in biopharmaceuticals, medical aesthetics, and biotechnology. Clients praised their professionalism, effective communication, and ability to produce scientifically accurate visual content, particularly 3D animations. Overall sentiment across these industries is highly positive, highlighting NANOBOT's strengths in delivering timely, high-quality projects that enhance product understanding and marketing efforts.
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Healthcare Medical IT Services Pharmaceuticals Advertising & marketing Other Industry Chemicals & Biotechnology Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Nanobot's cost-effectiveness and value for money. One client noted, "Pricing fit our budget and good value for cost," while another stated, "They provide great service at an affordable price." Overall, feedback highlights their ability to deliver high-quality work within budget constraints, with several clients emphasizing timely delivery and responsive communication as key strengths. Sentiment towards pricing is overwhelmingly positive, reinforcing Nanobot's reputation as a reliable partner for animation projects.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
30% Sales Outsourcing15% Email Marketing15% Marketing Strategy +4 services10% AI Agents10% Account-Based Marketing10% Demand Generation Marketing10% Market ResearchSee all 5 projectsProspects Hive is a marketing company specializing in cold outreach and lead generation services. Reviewers consistently praise their effective communication, timely delivery, and commitment to client success, with 100% mentioning their satisfaction with project outcomes. The firm has been noted for significantly increasing lead generation and improving lead quality, resulting in higher engagement rates and conversion metrics across various platforms.
Reviews mention Communicative
Clients consistently praised Prospects Hive for their exceptional communication skills, noting their timely responses and proactive engagement. One client highlighted their commitment to delivering updates and suggestions via Slack and virtual meetings, while another emphasized the team's dedication and attentiveness to project needs. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the clarity and frequency of communication throughout their projects.-
Lead Generation for Media Booking Solutions Company
5.0 Sep 13, 2024Their communication was excellent; they dedicately assigned team members to serve us on time every month. Most importantly, they were very sound in terms of communication with my team and commitment-based delivery.
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Marketing Strategy for Art Tech Company
5.0 May 31, 2024Communication, availability to connect to discuss project items and ability to meet tight project deadlines were most impressive. Our team was extremely impressed with the project outcomes.
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Industry Experience
Prospects Hive has showcased its expertise across various industries, including Hospitality & Leisure, Media, and Information Technology. In Hospitality, clients noted their effective SMS marketing and outreach strategies, resulting in increased brand visibility. In Media, they excelled in lead generation and market research, significantly enhancing outreach effectiveness. In Information Technology, their ability to improve lead quality and marketing strategy execution was particularly praised. Overall, feedback reflects a strong commitment to client success and effective communication in all sectors.
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Hospitality & leisure Media Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchProspects Hive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
25% Sales Outsourcing20% Business Consulting20% Marketing Strategy +3 services15% Email Marketing10% Content Marketing10% Market ResearchSee all 1 projectsHANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.
Industry Experience
HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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IT ServicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 1 projectsHi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read moreWas this helpful?
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
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Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
65% Call Center Services35% Back Office OutsourcingSee all 1 projectsVirtus Global Solutions is a lead generation and business development firm specializing in local and international marketing through online platforms, social media, and digital marketing. With 100% positive feedback, clients, like Converged Solutions UK, report a 30%–35% profit increase and commend the firm's professionalism and effective project management.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Virtus Global Solutions, particularly highlighting their effective lead generation and business development capabilities. One client noted a 30-35% increase in profits and praised the team's professionalism and timely responses. They appreciated the company's alignment with their values and culture, recommending them without reservations. Overall, the sentiment is overwhelmingly positive, indicating strong performance and reliability in project management.Was this helpful?
Industry Experience
Virtus Global Solutions has demonstrated commendable expertise in the telecommunications industry by successfully enhancing lead generation and business development. Feedback highlights their proficiency in digital marketing and compliance with GDPR, resulting in a notable 30%-35% increase in profits for clients. Overall sentiment is highly positive, indicating strong performance, professional communication, and a solid cultural fit. This provider is particularly well-suited for projects requiring lead generation and marketing strategies within the telecommunications sector.
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Clients have expressed high satisfaction with Virtus Global Solutions' cost-effectiveness and value for money. One project manager noted that their pricing fit within their budget while providing excellent leads, resulting in a 30%-35% profit increase. The positive sentiment is reinforced by the company's alignment with client values and their professional approach, with no areas for improvement mentioned. Overall, clients recommend their services for their competitive pricing and effective results.Was this helpful?
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read moreWas this helpful?
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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TelecommunicationsWas this helpful?
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Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Paris, France
Services provided
25% Sales Outsourcing20% HR Outsourcing15% Executive Search +4 services10% Demand Generation Marketing10% Marketing Strategy10% PEO/Employee Leasing10% Web DesignSee all 5 projectsBringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.
Reviews mention Unique expertise
Clients consistently highlight BringToMarket's unique expertise in optimizing operations and automating processes. One client praised their ability to quickly understand and enhance operational workflows, resulting in a 50% reduction in manual tasks. Another noted their proven outbound expertise, successfully generating qualified meetings through tailored campaigns. Overall, feedback reflects a strong sentiment towards BringToMarket's deep industry knowledge and adaptability, establishing them as a valuable partner in business growth.-
Branding & Website Dev Svcs for IT Services Company
5.0 Jul 8, 2024We had tried outbound campaigns in the past, but they didn't work. We were interested in partnering with an outbound agency that could execute our sales strategy. BTM has proven outbound expertise, with the capacity to test any market quickly, create demand generation materials, and generate qualified meetings to grow our business.
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Business Consulting & CRM Setup for Travel Agency
5.0 Nov 12, 2024Their ability to quickly understand how to optimize our operations, combined with their strong technical expertise, was impressive. They know how to automate processes that align precisely with our workflows and helped our team adapt swiftly. We see them as a long-term partner in our growth phase, ready to support us whenever challenges arise.
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Industry Experience
BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.Was this helpful?
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$1,000+$200 - $300 / hrFreelancerWashington, DC
Services provided
65% Sales Outsourcing25% Corporate Training & Coaching10% Business ConsultingSee all 3 projectsSalesByTomorrow specializes in Contact Center Services, particularly focusing on improving sales close rates and handling client objections. Reviews highlight their effectiveness in enhancing sales approaches, responsiveness, and creative passion for sales. The overall feedback underscores their capability in both Customer Support and Outbound Call Center services.
Reviews mention Communicative
Clients consistently praised SalesByTomorrow for their exceptional communication skills, highlighting their responsiveness and timely delivery. One client noted, 'His communication skills were on point,' and expressed appreciation for the speed and value provided. The overall sentiment reflects a strong emphasis on effective communication, which has contributed to successful outcomes in client projects.-
Sales Consulting Services for Advertising & Marketing Co
5.0 Oct 6, 2023Yes. His communication skills were on point. SalesByTomorrow delivered at an amazing speed and value. What was your primary form of communication with SalesByTomorrow? Virtual Meeting, Email or Messaging App.
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Industry Experience
SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend SalesByTomorrow for their cost-effectiveness and significant value for money. One client noted, 'Good value for cost,' while another emphasized that they 'could definitely charge more if they’re gonna continue adding value like this.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the outcomes achieved, including increased revenue and improved sales processes.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 3 projectsDialify LTD is a Contact Center Services provider specializing in both Inbound and Outbound Call Center operations, offering comprehensive Customer Support Services. Their reviews highlight a 100% positive feedback rate, with clients praising their exceptional call handling and customer service capabilities, resulting in improved customer satisfaction and higher sales conversion rates. Notably, clients commend their dedication and effective project management.
Reviews mention Accessible
The sentiment regarding accessibility for Dialify LTD is overwhelmingly positive. Clients commend the company's responsiveness, with one stating they were 'always available' and another highlighting the co-founder's personal contact for urgent matters. Both reviews emphasize the promptness in addressing queries, contributing to effective communication. Overall, clients appreciate Dialify's commitment to being accessible and responsive, which significantly enhances their service experience.-
Call Center Services for Tech Recruiting Company
5.0 Sep 13, 2024Yes they were always available for us, the co-founder of Dialify gave us his personal number so in case of any runtime task it could be sorted immediately.
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Back Office Outsourcing & Lead Generation for Travel Company
5.0 Sep 13, 2024Yes they were available for us, they replied to all of our queries instantly and were very responsive in handling all of our assigned tasks.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Tech Recruiting Company
5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read moreWas this helpful?
Industry Experience
Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.
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Human Resources Hospitality & leisureWas this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 2 projectsCall Bro LLC. is a customer support services provider specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their effective project management and tailored solutions, leading to a 25% increase in customer satisfaction and significant efficiency improvements. Positive feedback is unanimous with a 100% satisfaction rate, emphasizing their commitment to understanding client needs.
Reviews mention Great project management
Clients have praised Call Bro LLC for their excellent project management, consistently delivering on time and maintaining responsive communication. One client noted a 40% decrease in average response times and a 25% increase in customer satisfaction, attributing these improvements to Call Bro's proactive approach and tailored solutions. Their commitment to understanding client needs and executing effectively was highlighted as a key factor in the project's success.-
Call Center Support for Appliance Repair Company
5.0 Jul 19, 2023Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments. Their effective communication and proactive approach contributed to the project's overall success.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read moreWas this helpful?
Industry Experience
Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Corporate Training & CoachingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
Reviews mention Reliable
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.-
Call Waiting Support for Telecommunications Service
4.5 Nov 2, 2017There are no cons, but they are very reliable. Their reliability is their greatest strength.
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1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Waiting Support for Telecommunications Service
4.5 — Read moreWas this helpful?
Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Sheridan, WY
Services provided
40% Call Center Services40% Transcription20% HR ConsultingSee all 1 projectsExclusive Calls is a company specializing in Call Center Services, particularly in customer follow-up and telemarketing. They have received overwhelmingly positive feedback, with clients praising their professionalism, dedication, and alignment with business values. Notably, 100% of reviewers commend their punctuality and effective communication, contributing to improved lead quality and overall customer satisfaction.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Exclusive Calls provides follow-up and call center services for a real estate company. The team is responsible for calling, meeting, and following up with the client. Read moreWas this helpful?
Industry Experience
Exclusive Calls has demonstrated notable expertise in the real estate industry, as evidenced by positive feedback highlighting their professionalism, communication, and alignment with client values. Their strengths include effective lead generation and timely delivery of services, which significantly enhance client outcomes. Overall sentiment in this sector is highly favorable, suggesting that potential clients in real estate can expect a reliable partnership that prioritizes client needs and delivers measurable results.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Exclusive Calls for providing good value for their cost, with one manager from RE/MAX highlighting that their pricing fit within budget while delivering excellent service. Overall sentiment reflects satisfaction with the company's professionalism and dedication, contributing to a notable improvement in lead quality. Clients appreciate the straightforward approach and timely delivery, indicating that the value received aligns well with the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249Overland Park, KS
Services provided
50% Back Office Outsourcing25% Sales Outsourcing15% Customer Service Outsourcing +1 service10% Other IT Consulting and SISee all 3 projectsHyre is a virtual assistant staffing company recognized for efficiently matching businesses with skilled administrative personnel. Reviews highlight their strong communication, quick candidate placement, and effective project management. All reviews were positive, emphasizing Hyre's professionalism and ability to tailor services to client needs, with no areas for improvement noted.
Industry Experience
Hyre has demonstrated expertise in the Transportation and Construction industries, receiving commendations for their effective staffing solutions. Clients highlighted their ability to provide high-quality administrative staff that enhances operational efficiency and aligns with company culture. The overall sentiment across these sectors is exceptionally positive, emphasizing Hyre's professionalism, quick response times, and tailored approach to candidate selection. Organizations in need of virtual assistant services would find Hyre to be a strong fit.
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Transportation ConstructionWas this helpful?
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Clients consistently highlight Hey Lieu's competitive pricing and exceptional value for money. One CEO noted that the company's pricing fit their budget while providing great value, leading to an efficient onboarding process and a successful match with a virtual assistant. Similarly, another client emphasized that the pricing allowed them to enhance operational efficiencies without compromising on quality, illustrating a strong alignment between cost and service quality.Was this helpful?
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Undisclosed$25 - $49 / hr250 - 999
Services provided
10% Call Center Services30% IT Managed Services20% IT Staff Augmentation +4 services10% Custom Software Development10% Other Design10% UX/UI Design10% Web DesignSee all 14 projectsBobcares is a managed service provider specializing in server management, support, and security solutions. Their clients consistently highlight their professionalism, technical expertise, and exceptional communication. With 100% positive feedback, multiple reviews emphasize Bobcares' quick response times and problem-solving capabilities, while pricing and service value are frequently praised. However, a few clients noted potential improvements in response times for non-priority tickets.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Bobcares indicate a strong overall sentiment, highlighting their effective support in server management and maintenance. Clients appreciate the thoroughness of their troubleshooting and the value for cost. One client noted improved customer satisfaction and smoother server operations due to Bobcares' assistance. However, there are mentions of slow response times to non-priority tickets, suggesting room for improvement in their ticketing system.Was this helpful?
Industry Experience
Bobcares has received positive feedback across various industries, including Information Technology, eCommerce, Media, and Other industries. Clients commend their expertise in server management, security, and responsive communication. In IT, they excel at minimizing downtime and enhancing system performance. eCommerce clients appreciate their quick resolutions and server optimizations. Overall, Bobcares is viewed as a reliable partner, particularly for businesses needing robust IT support, effective server management, and excellent customer service.
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Information technology Software Media IT Services Consulting eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback highlights Bobcares as a provider offering strong value for money, with several reviews noting that their pricing fits within budget and delivers good service quality. For instance, one client emphasized the 'fantastic value for the knowledge and service' provided, while another remarked on the 'good value for cost.' However, one review mentioned concerns about pricing being 'too expensive.' Overall, sentiment leans positive regarding the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Document Digitization & Management +3 services20% Recruiting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Efficient
Clients have consistently highlighted InfoSource Bulgaria Ltd's efficiency in project execution. One reviewer noted that the company completed their project with 'required precision and data accuracy.' Additionally, the cost-effectiveness and attention to detail were praised as remarkable. Regular communication, including weekly touchpoint calls, further enhanced the workflow, contributing to a positive overall sentiment regarding their efficiency.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022The project was completed with the required precision and data accuracy, demonstrating their efficiency. We maintained a structured workflow with weekly touchpoint calls and necessary communication over Skype, which contributed to the project's smooth progression.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Zagreb, Croatia
Services provided
17% Conversion Optimization17% Email Marketing17% Pay Per Click +3 services17% Sales Outsourcing16% Mobile & App Marketing16% Social Media MarketingSee all 7 projectsReadyScale is a versatile business development and compliance consultancy specializing in GDPR compliance, CRM setup, and growth strategy optimization. Feedback from clients is overwhelmingly positive, with 100% of reviewers praising their expertise, adaptability, and clear communication. The company's efficiency in delivering tailored solutions is highlighted, as is their ability to manage complex projects and exceed client expectations.
Reviews mention Creative
Clients have positively noted ReadyScale's exceptional creativity in delivering innovative solutions, particularly in optimizing landing pages and developing growth strategies. One client highlighted the team's ability to generate and test new ideas, significantly improving process efficiency. Overall, feedback indicates a strong sentiment of satisfaction with ReadyScale's creative approach, despite a slight initial learning curve regarding industry specifics.-
SaaS Inbound & Outreach for Offerwall Provider
5.0 Feb 7, 2023The teams demonstrated exceptional skills in delivering creative solutions that improved the efficiency of the processes and reduced the amount of time spent on routine tasks. Their expertise and knowledge of tools were extremely valuable to our company.
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Industry Experience
ReadyScale demonstrates expertise in the Software and Med-Tech industries, where they effectively implement solutions for GDPR compliance, business development, and CRM optimization. Clients commend their adaptability, deep industry knowledge, and efficient project management, leading to significant revenue growth and operational improvements. Overall sentiment indicates strong satisfaction across industries, highlighting ReadyScale's ability to enhance business strategies and drive success, making them a suitable partner for software and IT agencies.
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Software Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ReadyScale's strong value for money, with one reviewer noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with the quality of services provided, as evidenced by significant project outcomes like increased revenue and lead generation. Another client emphasized that ReadyScale's fair pricing led to remarkable business development results. Overall, the sentiment is positive, reflecting satisfaction with both cost and value delivered.Was this helpful?
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Reviews mention Understands their clients' needs
Clients have consistently praised Numa for their deep understanding of client needs, as exemplified by their tailored approach to implementing solutions. One client noted that Numa took the time to comprehend specific requirements and curated their presentation accordingly. Additionally, the ongoing support and responsiveness from Numa's team were highlighted, with clients appreciating the incorporation of their suggestions into system updates. Overall, the sentiment reflects a strong alignment between Numa's offerings and client expectations.-
Call Management Service for Athletic Shoe Retailer
5.0 Mar 1, 2020Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.....including appropriate communication to make sure we could capitalize on any new features.
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Industry Experience
Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
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Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +4 services15% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SISee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.-
Business Services for Digital Marketing & Consulting Agency
5.0 Aug 23, 2021Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience
hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Services provided
50% Engineering50% Sales OutsourcingSee all 1 projectsBS International GmbH is a lead generation and sales management company, specializing in increasing sales and optimizing sales processes. Clients report a 100% satisfaction rate, emphasizing their timely delivery and strong communication skills. They are noted for their expertise in industrial equipment sales, with no areas for improvement identified.
Industry Experience
BS International GmbH has received positive feedback primarily within the Engineering sector, particularly in industrial equipment sales. Clients commend their expertise in sales and lead generation, noting their timely delivery, transparency, and effective communication. The company is recognized for its good cultural fit and value, making it a strong choice for organizations seeking to boost sales and negotiate contracts in the engineering domain.
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EngineeringWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that BS International GmbH offers good value for money, with one reviewer specifically highlighting their pricing as fitting within budget while still delivering high-quality results. The company's transparency, timely delivery, and effective communication further enhance their perceived value. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Reviews mention Communicative
Clients have consistently praised the company's communication skills, noting they are proactive and efficient in their operations. One client highlighted that the service provider only contacts them when necessary, allowing for a smooth workflow. Despite some challenges with high turnover affecting new agents' adherence to procedures, the overall sentiment remains positive, with clients appreciating the convenience and ease of use that the company offers.-
Inbound Calling Services for Business Service
3.5 Nov 2, 2017The service provider's communication, convenience, and ease of use are their key strengths.
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Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's pricing as reasonable given the quality of service provided. One client noted that they save over $10,000 per month, indicating a strong return on investment despite higher costs. Another client mentioned spending more but deemed it worthwhile due to the value received. Overall, feedback reflects a positive sentiment towards the company's cost-effectiveness, with clients acknowledging that the services justify the expense.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
15% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +4 services15% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingSee all 2 projectsVoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Support for Mailing Systems Provider
5.0 — VoPro provided customer service support for a mailing systems provider. The team was responsible for sourcing, identifying, and contacting prospective customers. Read moreWas this helpful?
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 1 projectsConeit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.
Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Business Consulting +3 services15% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingSee all 17 projectsWestshore Bpo Pvt Ltd is a professional provider of Contact Center Services, offering Customer Support Services through various channels including phone, email, and chat. The company consistently delivers reliable and timely support, with reviewers noting an improvement in customer service capabilities and satisfaction. Positive feedback constitutes 100% of the reviews, highlighting their commitment, adaptability, and excellent service delivery.
Reviews mention Timely
Clients have consistently praised Westshore Bpo Pvt Ltd for their timely service delivery and effective project management. For instance, one CEO noted that the team provided services on time and maintained clear communication, resulting in a pleasant working relationship. Another client highlighted their consistent on-time delivery of all project components and their accommodating nature regarding requests. Overall, the sentiment reflects a strong appreciation for Westshore's commitment to meeting deadlines and client needs.-
Customer Service Outsourcing for Outsourcing & Offshoring Consultancy
5.0 Apr 26, 2024They managed the project effectively. They consistently delivered everything on time and were very accommodating to our requests.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Services Company
5.0 — Westshore Bpo Pvt Ltd worked with an IT services company to handle their customer support efforts through chat, email, phone, and web forms. They provided assistance in English and Japanese. Read moreWas this helpful?
Industry Experience
Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.9/40.019.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.4/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
34.4/40.016.4/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other
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