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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: May 9, 2026
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9,219 Companies

Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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  • Kore BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Dallas, TX

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% HR Outsourcing

    Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Financial Education Company

    5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read more
    Read 1 Review

    Industry Experience

    Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.

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    Select Industry to see insights

    Education Consulting IT Services

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    United States (2) England (1)
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Services provided

    14% Call Center Services
    30% Back Office Outsourcing
    16% Customer Service Outsourcing +3 services
    15% Finance & Accounting Outsourcing (FAO)
    15% PEO/Employee Leasing
    10% Sales Outsourcing

    Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

    See all 4 projects
    1 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for IT Company

    5.0 — Read more
    Read 3 Reviews

    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

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    Select Industry to see insights

    IT Services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    SupportYourApp Logotype

    SupportYourApp

    4.8 82 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    35% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.

    See all 82 projects
    10 of 13 reviews are 5 stars
    2 new reviews for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 13 times in the past 6 months

    In the past six months, SupportYourApp has received mixed feedback. While some clients praised their responsiveness and operational excellence, others expressed dissatisfaction with service quality and accountability. For instance, one client noted a lack of ownership, leading to increased internal workload, while another highlighted strong communication and consistent performance. Overall, the sentiment reflects a divide, with some praising the team's adaptability and others calling for significant improvements in service delivery.
    Read 13 Recent Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries, including Retail, Information Technology, Healthcare, Education, and Financial Services. Feedback highlights strengths in customer support, responsiveness, and the ability to handle complex inquiries efficiently. Clients in Retail reported challenges with service ownership, while IT and Healthcare sectors praised proactive communication and operational excellence. Overall sentiment is positive, particularly in sectors like Education and Financial Services, where high customer satisfaction rates were noted. Potential clients in these industries can expect reliable support and dedicated service.

    Read All Reviews

    Select Industry to see insights

    Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Feedback on SupportYourApp's cost and value for money is mixed among clients. Many clients appreciated the affordable pricing and the overall value, with one stating it 'fit our budget' and another noting 'good value for cost.' However, some clients expressed dissatisfaction, citing that the service did not meet their expectations and resulted in increased workload rather than reduced. Overall, while several reviews highlight effective support and responsiveness, others point to inconsistencies in service quality, impacting perceived value.
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    United States (25) Ukraine (7) Israel (6) England (4) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Exceptional results

    Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

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    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      We observed a 40% reduction in response time across all channels, a 30% increase in customer satisfaction scores, and a noticeable decrease in unresolved customer issues. Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. Their amazing customer service team could easily manage different ways of communicating with customers, like phone, email, and social media, and they were consistently good at it.

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    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Simply Contact showcased outstanding project management throughout our collaboration.

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    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

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    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

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    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    30% Call Center Services
    55% Customer Service Outsourcing
    15% Sales Outsourcing

    @liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

    See all 3 projects

    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

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    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

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    Select Industry to see insights

    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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    View projects from:

    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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  • Disa Innovations Logotype

    5.0 4 reviews
    $5,000+
    < $25 / hr
    2 - 9
    Orlando, FL

    Services provided

    20% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +3 services
    15% HR Outsourcing
    15% Recruiting
    15% Sales Outsourcing

    Disa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.

    See all 4 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Contact Center Services for Construction Company

    5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
    Read 1 Review

    Industry Experience

    Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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  • Task Virtual Logotype

    4.9 54 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Search Engine Optimization +5 services
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects

    Reviews mention Exceeds expectations

    The feedback from the Executive Director of a financial services company indicates that Task Virtual exceeded expectations by delivering excellent project management and tailored SEO strategies. The client specifically praised the team's deep knowledge of the financial services industry and their ability to improve website visibility and engagement. Notably, they highlighted that the collaboration was smooth, with no significant areas for improvement identified, reflecting an overall sentiment of high satisfaction.
    • SEO Services for Financial Services Company
      5.0 Sep 13, 2025

      We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations.

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    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved search rankings. Clients praised their excellent project management, timely delivery, and responsiveness. Notably, one client highlighted the company's tailored approach to their specific industry needs and proactive suggestions for continuous improvement. While there was a minor suggestion for clearer initial explanations, overall sentiment reflects high satisfaction with the results and collaboration.
    Read 1 Recent Review
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Event Staffing Company

    5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
    Read 1 Review

    More responsive than most other service providers

    Task Virtual is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Lead Avenger LLC Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    2 - 9
    Albuquerque, NM

    Services provided

    40% Sales Outsourcing
    30% Direct Marketing
    25% Email Marketing +1 service
    5% Advertising

    Lead Avenger is a specialized agency offering cold email marketing services, praised for their expertise and customer-centric approach. With a 100% positive feedback rate, they are noted for their data-driven strategies and proactive communication, significantly boosting engagement and conversions. However, enhancements in reporting and updates could further improve their service offerings.

    See all 1 projects
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  • Adlinc Business Services Limited Logotype

    5.0 3 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Montego Bay, Jamaica

    Services provided

    25% Call Center Services
    35% Logistics & Supply Chain Consulting
    15% Back Office Outsourcing +2 services
    15% Customer Service Outsourcing
    10% Sales Outsourcing

    Adlinc Business Services Limited is a prominent provider of Call Center Services, specializing in 24/7 Customer Support, Dispatch Operations, and Driver Recruitment. With a 98% improvement in service level, clients commend their seamless integration and proactive customer communication, which reduced complaints by 60%. Their unique partnership approach ensures dedicated support, fostering operational excellence and customer satisfaction.

    See all 3 projects

    Reviews mention Communicative

    Clients consistently highlight Adlinc Business Services Limited's strong communication skills and responsiveness. One COO noted, 'Onboarding has been smooth, communication is easy,' emphasizing the effective collaboration and support provided. Another client praised their quick candidate sourcing and training efficiency, stating, 'Adlinc was very fast to give us candidates for our positions.' Overall, the sentiment reflects a high level of satisfaction with their communicative approach throughout the project.
    • Customer Service Outsourcing for Delivery Solutions Company
      5.0 Sep 4, 2025

      Onboarding has been smooth, communication is easy, and the quality of talent they provide is outstanding. Our internal teams were skeptical at first, but after our first agent, we quickly found out that the quality of person that we get from Adlinc was far superior than anything we could find locally. Adlinc was very fast to give us candidates for our positions, and they progressed through training faster than new local members do.

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    1 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back-Office Support Services for Courier Company

    5.0 — Adlinc Business Services Limited provides back-office support for a courier company. The team handles driver compliance, dispatch support, route management, overnight primary dispatch, and driver Read more
    Read 1 Review

    Industry Experience

    Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Supply Chain, Logistics, and Transport

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    Tampa, Florida (1) Minneapolis, Minnesota (1) Phoenix, Arizona (1)
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  • Featured

    What are Featured Providers?

    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Communicative

    The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.
    • Call Center Services for Automotive Services Company
      5.0 Jun 26, 2025

      They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.

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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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    Valoris Center Logotype

    Valoris Center

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects

    Reviews mention Results-oriented

    Clients express a strong sentiment regarding Valoris Center's results-oriented approach, highlighting their ability to achieve a 90% call rate within 15 minutes of lead submission. The Project Lead for an automobile producer noted Valoris's flexibility and their commitment to high-quality standards, which allows their sales team to focus on closing deals effectively. Overall, clients appreciate Valoris's adaptability and dedication to delivering measurable outcomes.
    • Call Center & Sales Services for FinTech Platform Co
      5.0 Nov 14, 2024

      The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.

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    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Freight Transportation Co

    5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    A-SALES AB Logotype

    A-SALES AB

    4.9 64 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.

    See all 64 projects

    Reviews mention Trustworthy

    Clients consistently regard A-SALES AB as a trustworthy partner, noting their professionalism and commitment to delivering results. One CEO highlighted their responsiveness and adaptability, stating they were 'always on the ball' and met deadlines without sacrificing quality. Another emphasized A-SALES AB's ability to understand their niche and foster meaningful connections with potential customers, describing them as 'professional, skilled, and consistently trustworthy.' Overall, the sentiment reflects strong confidence in their reliability and effectiveness.
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Professional, skilled, and consistently trustworthy.

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    16 of 16 Call Center Services reviews are 5 stars
    6 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.
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    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • CX Collective Logotype

    5.0 13 reviews
    $5,000+
    $150 - $199 / hr
    2 - 9
    Inglewood, CA

    Services provided

    20% Call Center Services
    30% CRM Consulting and SI
    20% Business Consulting +2 services
    20% Customer Service Outsourcing
    10% Financial Consulting

    CX Collective excels in providing comprehensive Customer Support Services, including Contact Center Services and CX Strategy. Across their reviews, 100% of clients commend their responsive communication and ability to tailor CX systems to client needs. The company is noted for its expertise in creating effective customer service frameworks and delivering projects punctually.

    See all 13 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, CX Collective has been praised for their expertise in implementing customer support systems, specifically Zendesk, for clients like BidZoo. Feedback highlights their proactive communication, responsiveness, and comprehensive support documentation that enhanced operational efficiency. Clients appreciated the tailored guidance on staffing and integration with existing platforms. Overall, the sentiment is highly positive, with no noted areas for improvement, indicating a strong fit for customer experience projects.
    Read 1 Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    CX Strategy Development for Pet Supplement Manufacturer

    5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
    Read 3 Reviews

    Industry Experience

    The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

    More responsive than most other service providers

    CX Collective is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • NETGAINS Logotype

    5.0 11 reviews
    $5,000+
    $50 - $99 / hr
    50 - 249
    Chandigarh, India

    Services provided

    10% Call Center Services
    20% E-Commerce Development
    10% Content Marketing +6 services
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    NETGAINS is a versatile web development and software solutions company, highly commended for its expertise in website development, software development, and SEO services. The firm consistently receives positive feedback, with approximately 100% of reviews praising their timeliness, technical proficiency, and effective communication. Clients frequently highlight the company's ability to meet project deadlines, deliver high-quality results, and maintain excellent client relationships, demonstrating a strong commitment to customer satisfaction.

    See all 11 projects

    Reviews mention Accommodating

    Client feedback highlights NETGAINS' exceptional accommodating nature, particularly in managing expectations and responding to changes during projects. One client emphasized Sunny's impressive responsiveness and ability to correct issues quickly, stating, "If things deviate from your initial expectations, he’s great at accommodating changes mid-project." Overall, the sentiment is highly positive, showcasing a strong commitment to client satisfaction and effective communication.
    • E-Commerce Dev & Programming for SEO Marketing Company
      5.0 Dec 26, 2022

      Like in any relationship, everything comes down to communication and expectations. Let Sunny know exactly what you want and communicate it properly. If things deviate from your initial expectations, he’s great at accommodating changes mid-project.

      Read Full Review
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    Industry Experience

    NETGAINS has received positive feedback across multiple industries, including Software, Hospitality & Leisure, Advertising & Marketing, Education, and Beauty & Cosmetics. Clients praised their software development, web design, and project management skills. The company is noted for its responsiveness, ability to meet tight deadlines, and technical expertise, leading to significant improvements in client website performance and user engagement. Overall, they are particularly well-suited for businesses seeking technology-driven solutions and marketing support.

    Read All Reviews

    Select Industry to see insights

    Software Hospitality & leisure Advertising & marketing Education Beauty & Cosmetics

    More responsive than most other service providers

    NETGAINS is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Australia (2) Mexico (1)
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  • Vicky Virtual Logotype

    Vicky Virtual

    4.2 15 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    80% Call Center Services
    15% Customer Service Outsourcing
    5% Back Office Outsourcing

    Vicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.

    See all 15 projects

    Reviews mention Timely

    Clients have consistently praised Vicky Virtual for their timeliness in service delivery. One client noted, "They have quality work, are timely, and our customers love them," highlighting the company's reliability. Additionally, the client emphasized that they have never experienced issues with the quality or turnaround time of the work provided, stating, "We never have to take time to fix their work or ask questions about it." Overall, the sentiment regarding timeliness is highly positive.
    • Answering, Data, & Administrative Services for Health Care Service
      5.0 Aug 18, 2017

      They have quality work, are timely, and our customers love them.

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    6 of 11 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Screening & Routing Services for Law Firm

    5.0 — Vicky Virtual has been hired by a law firm to screen and route calls. The team answers the client's incoming calls. Read more
    Read 11 Reviews

    Industry Experience

    Vicky Virtual has received positive feedback across various industries, including Legal, Advertising & Marketing, Telecommunications, Financial Services, Healthcare, Arts & Entertainment, Information Technology, and Retail. Clients commend their professionalism, responsiveness, and ability to handle high call volumes effectively, particularly in marketing where they significantly boost conversion rates. In the Legal and Healthcare sectors, they assist with call handling and appointment scheduling, enhancing operational efficiency. Overall, Vicky Virtual is recognized for delivering valuable support in customer service, making them a suitable partner for businesses seeking reliable communication solutions.

    Read All Reviews

    Select Industry to see insights

    Legal Advertising & marketing Other Industry Telecommunications Financial services Arts, entertainment & music Information technology Retail Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (8) $200,000 to $999,999 (4) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently highlight Vicky Virtual's competitive pricing and overall value for money. For instance, one client noted that their service costs less than $1 per call, significantly increasing conversion rates and client satisfaction. Another client emphasized that their monthly fee of $99 was a cost-effective alternative to hiring in-house staff, resulting in increased sales. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services provided.
    Read All Reviews
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  • Company Expert Logotype

    4.9 9 reviews
    Undisclosed
    $150 - $199 / hr
    2 - 9
    Palm Harbor, FL

    Services provided

    34% Sales Outsourcing
    33% Business Consulting
    33% Marketing Strategy

    Company Expert is a business consulting firm specializing in enhancing sales strategies, marketing, and business development. The reviews reflect overwhelmingly positive feedback, with 100% of clients praising their exceptional project management and tailored solutions. Notably, 80% of reviewers highlight their ability to provide clear, structured, and actionable insights. Clients commend their expertise, responsiveness, and the significant improvements in sales and marketing metrics achieved through their engagements.

    See all 9 projects

    Reviews mention Exceeds expectations

    Clients express that Company Expert consistently exceeds expectations, particularly in delivering substantial results. For instance, Innovu, LLC reported doubling their annual recurring revenue and achieving significant online presence due to Company Expert's efforts. The CEO highlighted their flexibility, expertise, and the affordability of their services, emphasizing that the partnership has been invaluable. Overall, client sentiment reflects high satisfaction with the quality of work and the positive impact on business growth.
    • Marketing & Advertising for IT Company
      5.0 Jan 15, 2021

      They have far exceeded my expectations. Sean brings a lot of flexibility and agility that you can never get from a larger consulting firm. His new business model is extremely affordable and they’ve been really good at working within our budget — they have just been an invaluable partner to our organization.

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    • Sales Training for Automation Consulting Company
      5.0 Feb 10, 2025

      Scott's project management was excellent. He consistently delivered all coaching materials and session summaries on time. He was also incredibly responsive to my needs, readily adjusting our meeting schedule when necessary and promptly answering any questions I had between sessions. He was proactive in checking in on my progress and ensuring I had the resources I needed to succeed. My experience with Scott was exceptional from start to finish. He exceeded my expectations in every way, and I'm thrilled with the results I achieved. I wouldn't hesitate to recommend him to anyone looking to improve their sales skills.

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    Industry Experience

    Company Expert has demonstrated significant expertise across various sectors, including IT Services, Business Services, Software, Consulting, Real Estate, and Information Technology. Feedback highlights their strengths in developing sales strategies, marketing frameworks, and business planning, resulting in measurable increases in sales performance and brand visibility. Overall sentiment is positive, with clients praising their structured approach, responsiveness, and ability to deliver tailored solutions, making them a strong candidate for organizations seeking growth across these industries.

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    Select Industry to see insights

    IT Services Business services Software Other Industry Consulting Information technology Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Company Expert for their strong value for money and effective pricing strategies. One client highlighted their 'good value for cost,' while another noted that their investment of approximately $30,000 yielded significant insights tailored to their needs. A third client appreciated the affordability of Company Expert's innovative business model, stating it was 'extremely affordable' compared to larger firms. Overall, clients feel they receive substantial benefits relative to their financial commitments.
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    United States (7) Czech Republic (1)
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  • Lambent Marketing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +4 services
    15% Customer Service Outsourcing
    15% Search Engine Optimization
    10% Business Consulting
    10% Social Media Marketing

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

    See all 4 projects

    Reviews mention Results-oriented

    Clients express a strong sentiment of satisfaction regarding Lambent Outsourcing's results-oriented approach. One client highlighted their ability to 'listen, develop, create and deliver the right solutions,' emphasizing their expertise and innovation. The consistent delivery of projects on time, even under tight deadlines, further reinforces their commitment to achieving client goals. Overall, feedback indicates that Lambent Outsourcing effectively understands and meets the specific needs of their clients, facilitating successful outcomes.
    • Web Design for Consulting Company
      5.0 Nov 15, 2021

      They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

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    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • NANOBOT Group Logotype

    4.9 28 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    San Diego, CA

    Services provided

    45% Video Production
    10% CRM Consulting and SI
    10% Digital Strategy +4 services
    10% Email Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization
    5% Content Marketing

    NANOBOT Group is a specialized medical and scientific communication company focusing on creating high-quality 3D and 2D animations for the biopharmaceutical and medical industries. Across their reviews, 100% of clients praised their professional communication and timely delivery. Clients also appreciated their ability to effectively translate complex scientific concepts into visually compelling and accurate animations, with 83% highlighting their strong project management and responsiveness.

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    Reviews mention Proactive

    Clients have expressed a positive sentiment regarding NANOBOT Group's proactive approach. One client highlighted their 'great' project management, noting that they consistently deliver on time without delays. The emphasis on effective communication, including willingness to engage in phone discussions, was particularly appreciated, distinguishing NANOBOT from competitors. The client praised the step-by-step guidance provided during the project, which facilitated a smooth production process and resulted in high-quality deliverables.
    • Video Production for Healthcare Therapy Company
      5.0 Sep 3, 2021

      They’re great; we don’t have to sit and wait for their work to be completed — they deliver when they say they’ll deliver. Their back-and-forth communication and willingness to jump on the phone with us is something that distinguishes them from other providers; we don’t see that often now.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for NANOBOT Group highlights their professionalism and effective communication. A biopharmaceutical client praised the timely delivery of a promotional video that met scientific accuracy and visual appeal standards. The project management was described as organized, with consistent updates and responsiveness to client needs, resulting in a smooth collaboration. Overall, the sentiment is highly positive, with no noted areas for improvement.
    Read 1 Recent Review

    Industry Experience

    Nanobot Scientific Communication has demonstrated expertise in various industries, notably in medical, biotechnology, and pharmaceuticals. Clients praise their effective communication, project management, and ability to translate complex concepts into engaging visual content. Positive feedback highlights their timely delivery and attention to detail, making them a strong candidate for projects within medical, biotech, and pharmaceutical sectors. Overall, the sentiment across industries is highly favorable, especially for those seeking high-quality animation and clear scientific communication.

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    Select Industry to see insights

    Medical IT Services Healthcare Chemicals & Biotechnology Pharmaceuticals Advertising & marketing Other Industry Other industries

    View projects from:

    United States (10) Germany (3) Singapore (3) Switzerland (3) Cyprus (1) France (1) Italy (1) South Korea (1) Netherlands (1) Sweden (1) England (1)
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  • Prospects Hive Logotype

    Prospects Hive

    5.0 5 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    30% Sales Outsourcing
    15% Email Marketing
    15% Marketing Strategy +4 services
    10% AI Agents
    10% Account-Based Marketing
    10% Demand Generation Marketing
    10% Market Research

    Prospects Hive is a marketing company specializing in cold outreach and lead generation services. Reviewers consistently praise their effective communication, timely delivery, and commitment to client success, with 100% mentioning their satisfaction with project outcomes. The firm has been noted for significantly increasing lead generation and improving lead quality, resulting in higher engagement rates and conversion metrics across various platforms.

    See all 5 projects

    Industry Experience

    Prospects Hive has showcased its expertise across various industries, including Hospitality & Leisure, Media, and Information Technology. In Hospitality, clients noted their effective SMS marketing and outreach strategies, resulting in increased brand visibility. In Media, they excelled in lead generation and market research, significantly enhancing outreach effectiveness. In Information Technology, their ability to improve lead quality and marketing strategy execution was particularly praised. Overall, feedback reflects a strong commitment to client success and effective communication in all sectors.

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    Select Industry to see insights

    Hospitality & leisure Media Information technology

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Prospects Hive has received positive feedback regarding their pricing and overall value for money. Clients noted that their pricing fit within budget constraints and highlighted the good value for the cost. For instance, the Sales Manager of Renjoy LLC emphasized the alignment of company values and effective deliverables, while the Director of EyeJack Pty Ltd mentioned a 60% increase in leads, attributing it to the cost-effectiveness of Prospects Hive's services. Overall, clients express satisfaction with the financial investment relative to the outcomes achieved.
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    More responsive than most other service providers

    Prospects Hive is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (2) Australia (1)
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  • HANGAR49 Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cape Town, South Africa

    Services provided

    25% Sales Outsourcing
    20% Business Consulting
    20% Marketing Strategy +3 services
    15% Email Marketing
    10% Content Marketing
    10% Market Research

    HANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.

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    Industry Experience

    HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.
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  • Hi-Deas Expedient Solutions Limited Logotype

    4.5 1 review
    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Hi-Deas Expedient Solutions Limited is a distinguished provider of Contact Center Services, offering both inbound and outbound call handling to support customer interactions. Feedback highlights their prompt responsiveness and effective project management, emphasizing their capability in delivering precise data, crucial for client decision-making. Approximately 100% of reviewers commend their ability to provide detailed customer service metrics.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Loans & Investments Company

    4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read more
    Read 1 Review

    Industry Experience

    Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.
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  • Virtus Global Solutions Logotype

    Virtus Global Solutions

    4.5 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    65% Call Center Services
    35% Back Office Outsourcing

    Virtus Global Solutions is a lead generation and business development company recognized for its exceptional service and professional approach. The company has effectively increased profits by 30%–35% and generated 60 leads monthly for clients, with 100% of reviewers highlighting their professionalism and timely delivery.

    See all 1 projects
    0 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Virtus Global Solutions reflect a highly positive sentiment, with clients praising their effective lead generation and business development efforts. A project manager from Converged Solutions UK noted a 30%-35% profit increase and 60 monthly leads due to their services. Clients appreciate their professionalism, timely responses, and alignment with business values. No areas for improvement were mentioned, and one client strongly recommended their services, highlighting the company's strong performance and cultural fit.
    Read 1 Recent Review

    Industry Experience

    Virtus Global Solutions has demonstrated commendable expertise in the telecommunications industry by successfully enhancing lead generation and business development. Feedback highlights their proficiency in digital marketing and compliance with GDPR, resulting in a notable 30%-35% increase in profits for clients. Overall sentiment is highly positive, indicating strong performance, professional communication, and a solid cultural fit. This provider is particularly well-suited for projects requiring lead generation and marketing strategies within the telecommunications sector.

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    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Virtus Global Solutions' cost-effectiveness and value for money. One project manager noted that their pricing fit within their budget while providing excellent leads, resulting in a 30%-35% profit increase. The positive sentiment is reinforced by the company's alignment with client values and their professional approach, with no areas for improvement mentioned. Overall, clients recommend their services for their competitive pricing and effective results.
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  • TMP Direct Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    10,000+
    Mount Olive, NJ

    Services provided

    60% Customer Service Outsourcing
    20% IT Managed Services
    10% Logistics & Supply Chain Consulting +1 service
    10% Sales Outsourcing

    TMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecommunications Firm

    5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read more
    Read 1 Review

    Industry Experience

    TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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  • BringToMarket - US & Canada Expansion Services Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Paris, France

    Services provided

    25% Sales Outsourcing
    20% HR Outsourcing
    15% Executive Search +4 services
    10% Demand Generation Marketing
    10% Marketing Strategy
    10% PEO/Employee Leasing
    10% Web Design

    BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

    See all 5 projects

    Reviews mention Unique expertise

    Clients consistently highlight BringToMarket's unique expertise in optimizing operations and automating processes. One client praised their ability to quickly understand and enhance operational workflows, resulting in a 50% reduction in manual tasks. Another noted their proven outbound expertise, successfully generating qualified meetings through tailored campaigns. Overall, feedback reflects a strong sentiment towards BringToMarket's deep industry knowledge and adaptability, establishing them as a valuable partner in business growth.
    • Branding & Website Dev Svcs for IT Services Company
      5.0 Jul 8, 2024

      We had tried outbound campaigns in the past, but they didn't work. We were interested in partnering with an outbound agency that could execute our sales strategy. BTM has proven outbound expertise, with the capacity to test any market quickly, create demand generation materials, and generate qualified meetings to grow our business.

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    • Business Consulting & CRM Setup for Travel Agency
      5.0 Nov 12, 2024

      Their ability to quickly understand how to optimize our operations, combined with their strong technical expertise, was impressive. They know how to automate processes that align precisely with our workflows and helped our team adapt swiftly. We see them as a long-term partner in our growth phase, ready to support us whenever challenges arise.

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    Industry Experience

    BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.

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    Select Industry to see insights

    Software Consumer products & services Business services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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    France (3) Greece (1) Réunion (1)
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  • SalesByTomorrow Logotype

    5.0 3 reviews
    $1,000+
    $200 - $300 / hr
    Freelancer
    Washington, DC

    Services provided

    65% Sales Outsourcing
    25% Corporate Training & Coaching
    10% Business Consulting

    SalesByTomorrow specializes in Contact Center Services, particularly focusing on improving sales close rates and handling client objections. Reviews highlight their effectiveness in enhancing sales approaches, responsiveness, and creative passion for sales. The overall feedback underscores their capability in both Customer Support and Outbound Call Center services.

    See all 3 projects

    Reviews mention Experienced

    The sentiment regarding SalesByTomorrow's experience is overwhelmingly positive. Clients highlight their in-depth knowledge and tailored training programs as key strengths, noting significant improvements in sales processes and measurable outcomes such as increased revenue and higher conversion rates. One client specifically praised the comprehensive needs assessment and ongoing support, stating that the training was a 'game-changer.' Overall, there are no noted areas for improvement, emphasizing their effectiveness and expertise.
    • Sales Training & Consulting for E-Commerce Business
      5.0 Oct 6, 2023

      I'm impressed with their in-depth knowledge and experience in B2B sales + the ability to jump in & improve any sales process.

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    Industry Experience

    SalesByTomorrow has demonstrated expertise primarily in the Advertising & Marketing sector, with a focus on enhancing sales processes for B2B SaaS and e-commerce businesses. Client feedback highlights their strengths in improving closing rates, optimizing sales strategies, and delivering tailored training programs. Overall sentiment is highly positive, emphasizing the provider's genuine commitment to client success, effective communication, and valuable insights, making them a strong fit for companies seeking to elevate their sales performance.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients frequently commend SalesByTomorrow for their cost-effectiveness and significant value for money. One client noted, 'Good value for cost,' while another emphasized that they 'could definitely charge more if they’re gonna continue adding value like this.' Overall, the sentiment reflects strong satisfaction with the pricing relative to the outcomes achieved, including increased revenue and improved sales processes.
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    Canada (1) Germany (1)
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  • Dialify LTD Logotype

    Dialify LTD

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Dialify LTD is a Contact Center Services provider specializing in both Inbound and Outbound Call Center operations, offering comprehensive Customer Support Services. Their reviews highlight a 100% positive feedback rate, with clients praising their exceptional call handling and customer service capabilities, resulting in improved customer satisfaction and higher sales conversion rates. Notably, clients commend their dedication and effective project management.

    See all 3 projects

    Reviews mention Efficient

    The reviews for Dialify LTD consistently highlight their efficiency in managing customer interactions and driving measurable results. Clients noted significant improvements in key performance metrics, such as increased sales revenue and customer satisfaction scores. One client emphasized Dialify's remarkable first contact resolution rate, which enhanced service quality. Additionally, their responsiveness and dedication were praised, with one reviewer stating they were always available to address any runtime tasks, underscoring their commitment to efficient service delivery.
    • Call Center Services for Tech Recruiting Company
      5.0 Sep 13, 2024

      Increased First Contact Resolution (FCR): A higher percentage of customer issues were resolved on the first call, reducing follow-up inquiries. Improved Customer Satisfaction (CSAT) Scores: Positive feedback from customers, reflected in higher satisfaction ratings or Net Promoter Scores (NPS). **Reduced Call Handling Time**: **Efficiency gains led to shorter average call durations** while maintaining quality service.

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    • Back Office Outsourcing & Lead Generation for Travel Company
      5.0 Sep 13, 2024

      Yes they were available for us, they replied to all of our queries instantly and were very responsive in handling all of our assigned tasks. When evaluating Dialify's performance, the standout feature was their exceptional delivery of high-quality customer sales and service. Their efficiency in managing customer inquiries, **striking a balance between speed and quality**, highlighted their comprehensive approach to customer service.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Tech Recruiting Company

    5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read more
    Read 1 Review

    Industry Experience

    Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.

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    Select Industry to see insights

    Human Resources Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback highlights Dialify LTD's competitive pricing and strong value for money, with multiple reviews noting that their costs fit within budgetary constraints. One client emphasized the 'good value for cost,' while another reported a substantial increase in sales revenue attributed to Dialify's services. Overall, the sentiment reflects satisfaction with the affordability and quality of the services provided, reinforcing Dialify's reputation as a cost-effective partner in achieving business objectives.
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  • Call Bro LLC. Logotype

    Call Bro LLC.

    5.0 2 reviews
    $5,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Call Bro LLC. is a customer support services provider specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their effective project management and tailored solutions, leading to a 25% increase in customer satisfaction and significant efficiency improvements. Positive feedback is unanimous with a 100% satisfaction rate, emphasizing their commitment to understanding client needs.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Call Bro LLC has received positive feedback for their strong understanding of client needs, notably from the Director of Operations at Fast Appliance Repair. Clients praised their dedication to comprehending specific requirements and tailoring solutions accordingly, which led to significant improvements in customer satisfaction and service efficiency. The company's proactive communication and commitment to continuous improvement were also highlighted, demonstrating a clear alignment with client goals and expectations.
    • Call Center Support for Appliance Repair Company
      5.0 Jul 19, 2023

      Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments. What impressed us most about Call Bro LLC was their dedication to understanding our specific requirements and tailoring their solutions accordingly.

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    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Support for Appliance Repair Company

    5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read more
    Read 1 Review

    Industry Experience

    Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.

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    Select Industry to see insights

    Engineering Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL

    Services provided

    19% Call Center Services
    61% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Corporate Training & Coaching

    Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

    See all 3 projects

    Reviews mention Communicative

    Clients consistently commend Arise for their strong communication skills, highlighting their effectiveness in managing outbound sales calls and customer interactions. One client specifically noted that 'communication is strong' and emphasized that their customer service is commendable. Overall, the sentiment regarding Arise's communicative abilities is highly positive, with no suggested areas for improvement in this regard.
    • Appointment Setting for Small Marketing Agency
      4.5 Aug 11, 2017

      Their customer service is good. Communication is strong. There are no improvements.

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    1 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Waiting Support for Telecommunications Service

    4.5 — Read more
    Read 3 Reviews

    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

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    Select Industry to see insights

    Telecommunications Manufacturing Advertising & marketing

    View projects from:

    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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  • Exclusive Calls Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Sheridan, WY

    Services provided

    40% Call Center Services
    40% Transcription
    20% HR Consulting

    Exclusive Calls is a company specializing in Call Center Services, particularly in customer follow-up and telemarketing. They have received overwhelmingly positive feedback, with clients praising their professionalism, dedication, and alignment with business values. Notably, 100% of reviewers commend their punctuality and effective communication, contributing to improved lead quality and overall customer satisfaction.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Real Estate Company

    5.0 — Exclusive Calls provides follow-up and call center services for a real estate company. The team is responsible for calling, meeting, and following up with the client. Read more
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    Industry Experience

    Exclusive Calls has demonstrated notable expertise in the real estate industry, as evidenced by positive feedback highlighting their professionalism, communication, and alignment with client values. Their strengths include effective lead generation and timely delivery of services, which significantly enhance client outcomes. Overall sentiment in this sector is highly favorable, suggesting that potential clients in real estate can expect a reliable partnership that prioritizes client needs and delivers measurable results.

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    Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Exclusive Calls for providing good value for their cost, with one manager from RE/MAX highlighting that their pricing fit within budget while delivering excellent service. Overall sentiment reflects satisfaction with the company's professionalism and dedication, contributing to a notable improvement in lead quality. Clients appreciate the straightforward approach and timely delivery, indicating that the value received aligns well with the investment made.
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  • VA Mantra Logotype

    5.0 3 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Surat, India

    Services provided

    20% CRM Consulting and SI
    20% Email Marketing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    VA Mantra is a virtual assistant service provider specializing in CRM management and customer support for real estate firms. The company is praised for its responsiveness, with 100% of reviewers noting timely communications and issue resolution. Both reviews highlight VA Mantra's ability to enhance lead management and client engagement, and no areas for improvement were identified.

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    Industry Experience

    VA Mantra has demonstrated strong expertise in the real estate industry, providing valuable support in CRM lead management and data organization for both residential and commercial sectors. Clients highlight their responsiveness, ability to enhance lead engagement, and effectiveness in task management. Overall sentiment is highly positive, indicating that real estate firms seeking to optimize their operations and improve client interactions would find VA Mantra a suitable partner.

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    Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised VA Mantra for delivering high-quality services at competitive prices that fit their budgets. One client noted their selection was influenced by the company's 'high ratings' and affordable pricing. Another client appreciated the responsiveness and effectiveness of VA Mantra's team, highlighting their availability during US working hours as a significant value add. Overall, feedback reflects a positive sentiment regarding the company's value for money and service quality.
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  • InfoSource Bulgaria Ltd Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Document Digitization & Management +3 services
    20% Recruiting
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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    Reviews mention Exceptional performance

    Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.
    • Financial Services for Financial & Economic Media Company
      5.0 Sep 14, 2023

      Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.

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    Industry Experience

    InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.

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    Select Industry to see insights

    Software Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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    Netherlands (1) United States (1)
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  • ReadyScale Logotype

    5.0 7 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Zagreb, Croatia

    Services provided

    17% Conversion Optimization
    17% Email Marketing
    17% Pay Per Click +3 services
    17% Sales Outsourcing
    16% Mobile & App Marketing
    16% Social Media Marketing

    ReadyScale is a versatile business development and compliance consultancy specializing in GDPR compliance, CRM setup, and growth strategy optimization. Feedback from clients is overwhelmingly positive, with 100% of reviewers praising their expertise, adaptability, and clear communication. The company's efficiency in delivering tailored solutions is highlighted, as is their ability to manage complex projects and exceed client expectations.

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    Reviews mention Team players

    Clients consistently describe ReadyScale as a highly collaborative and responsive team, noting their effective communication and alignment throughout projects. One client emphasized that ReadyScale felt like an in-house team due to their dedication and structured approach. They maintained regular meetings and timely responses, which fostered a seamless workflow. Overall, the sentiment reflects strong appreciation for ReadyScale's teamwork and commitment to client success.
    • Business Consulting for Work & Travel Community
      5.0 Dec 27, 2021

      I think the fact that it felt like they were in-house team. They really stick to their main tenets: stubbornness, analytical mindset, and growing with structure - they push through any encountered roadblocks, has a data-driven approach, and all of their efforts are carefully planned and communicated with us. They even educated my team on business development methodologies.

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    Industry Experience

    ReadyScale demonstrates expertise in the Software and Med-Tech industries, where they effectively implement solutions for GDPR compliance, business development, and CRM optimization. Clients commend their adaptability, deep industry knowledge, and efficient project management, leading to significant revenue growth and operational improvements. Overall sentiment indicates strong satisfaction across industries, highlighting ReadyScale's ability to enhance business strategies and drive success, making them a suitable partner for software and IT agencies.

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    Software Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight ReadyScale's strong value for money, with one reviewer noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with the quality of services provided, as evidenced by significant project outcomes like increased revenue and lead generation. Another client emphasized that ReadyScale's fair pricing led to remarkable business development results. Overall, the sentiment is positive, reflecting satisfaction with both cost and value delivered.
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    Croatia (3) United States (1)
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  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

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    Reviews mention Timely

    Numa has received positive feedback regarding their timeliness in communication and project execution. Clients noted that Numa's team was 'responsive, courteous, and talented,' ensuring that all incoming customer inquiries were addressed promptly. The implementation was described as the 'easiest company-wide technology update' with seamless execution from the start. Furthermore, Numa maintained open lines of communication post-implementation, making timely improvements without prompting, which greatly enhanced the client experience.
    • Call Management Service for Athletic Shoe Retailer
      5.0 Mar 1, 2020

      Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.

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    Industry Experience

    Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.

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    Select Industry to see insights

    Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
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    Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    10% Call Center Services
    30% Accounting
    30% Finance & Accounting Outsourcing (FAO) +4 services
    15% Back Office Outsourcing
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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    Reviews mention Timely

    Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.
    • Staffing Services for Recruitment Marketplace
      5.0 Aug 8, 2023

      The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.

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    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

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    Select Industry to see insights

    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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  • BS International GmbH Logotype

    5.0 1 review
    Undisclosed
    $50 - $99 / hr
    2 - 9
    Hürth, Germany

    Services provided

    50% Engineering
    50% Sales Outsourcing

    BS International GmbH is a lead generation and sales management company, specializing in increasing sales and optimizing sales processes. Clients report a 100% satisfaction rate, emphasizing their timely delivery and strong communication skills. They are noted for their expertise in industrial equipment sales, with no areas for improvement identified.

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    Industry Experience

    BS International GmbH has received positive feedback primarily within the Engineering sector, particularly in industrial equipment sales. Clients commend their expertise in sales and lead generation, noting their timely delivery, transparency, and effective communication. The company is recognized for its good cultural fit and value, making it a strong choice for organizations seeking to boost sales and negotiate contracts in the engineering domain.

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    Select Industry to see insights

    Engineering

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have noted that BS International GmbH offers good value for money, with one reviewer specifically highlighting their pricing as fitting within budget while still delivering high-quality results. The company's transparency, timely delivery, and effective communication further enhance their perceived value. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in their services.
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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

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    Reviews mention Communicative

    Clients have consistently praised NICE inContact for their strong communication skills, noting their proactive approach and minimal disruptions. One client highlighted that the service provider only reaches out when necessary, indicating effective communication management. Despite some concerns regarding high turnover affecting consistency, overall sentiment remains positive, with communication and convenience recognized as key strengths. The ability to empower agents to make decisions further enhances client satisfaction.
    • Inbound Calling Services for Business Service
      3.5 Nov 2, 2017

      The service provider's communication, convenience, and ease of use are their key strengths.

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    0 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    IVR Services

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.

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    Other Industry Business services Information technology Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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  • VoPro Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Jalandhar, India

    Services provided

    15% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +4 services
    15% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    5% Social Media Marketing

    VoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Support for Mailing Systems Provider

    5.0 — VoPro provided customer service support for a mailing systems provider. The team was responsible for sourcing, identifying, and contacting prospective customers. Read more
    Read 1 Review

    Industry Experience

    VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.

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    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
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  • Coneit Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Poggio a Caiano, Italy

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    20% Sales Outsourcing

    Coneit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.

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    Industry Experience

    Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
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  • Westshore Bpo Pvt Ltd Logotype

    4.2 17 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Bengaluru, India

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    20% Business Consulting +3 services
    15% Back Office Outsourcing
    10% Financial Consulting
    10% Sales Outsourcing

    Westshore Bpo Pvt Ltd is a professional provider of Contact Center Services, offering Customer Support Services through various channels including phone, email, and chat. The company consistently delivers reliable and timely support, with reviewers noting an improvement in customer service capabilities and satisfaction. Positive feedback constitutes 100% of the reviews, highlighting their commitment, adaptability, and excellent service delivery.

    See all 17 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Services Company

    5.0 — Westshore Bpo Pvt Ltd worked with an IT services company to handle their customer support efforts through chat, email, phone, and web forms. They provided assistance in English and Japanese. Read more
    Read 2 Reviews

    Industry Experience

    Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.

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    Select Industry to see insights

    Software IT Services Healthcare Financial services Information technology Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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    England (4) United States (2) France (1) India (1) Scotland (1)
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  • BizXpand Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Services provided

    55% Account-Based Marketing
    45% Sales Outsourcing

    BizXpand is a lead generation company specializing in social media and email outreach, particularly targeting the DACH region. Reviews highlight their effective project management, impressive depth of experience, and successful outcome in generating over 100 leads. 100% of feedback is positive, noting their punctuality and effective communication.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on BizXpand highlights their effective lead generation strategies in the DACH region, resulting in over 100 leads and 2–3 weekly meetings for the client. Clients praised their project management, timely delivery, and impressive industry experience. The use of simple dashboards for tracking progress was particularly noted as beneficial. Overall, the sentiment is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.
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  • LeadsPanda Logotype

    4.8 4 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    New York, NY

    Services provided

    20% Content Marketing
    20% Graphic Design
    15% Sales Outsourcing +8 services
    10% Search Engine Optimization
    5% Demand Generation Marketing
    5% Digital Strategy
    5% Ecommerce Marketing
    5% Email Marketing
    5% Pay Per Click
    5% Public Relations
    5% Social Media Marketing

    LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.

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    Reviews mention Open to feedback

    Clients have noted LeadsPanda's responsiveness to feedback, highlighting that the team effectively incorporates suggestions to enhance content quality. One client mentioned that while some articles can appear templated, specific feedback led to significant improvements. Overall, the sentiment regarding their openness to feedback is positive, with clients appreciating the collaborative and adaptive approach, which fosters a smooth workflow and satisfactory project outcomes.
    • SEO & Ad Content Creation for PPC Management Company
      4.5 Sep 22, 2022

      I can sometimes tell that the writer is not an industry expert in our field (SaaS digital marketing), but they are good at taking feedback and making changes when needed. When pushed or if I give specific feedback, they usually make changes that up the ante on the content quality just fine. They're good at addressing criticism.

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    Industry Experience

    LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.

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    Financial services Other Industry Software

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.
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    More responsive than most other service providers

    LeadsPanda is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • LeadJoint Logotype

    5.0 3 reviews
    Undisclosed
    $25 - $49 / hr
    Freelancer
    Bengaluru, India

    Services provided

    50% Email Marketing
    50% Sales Outsourcing

    LeadJoint is a lead generation company specializing in cold email outreach and email marketing campaigns. Overall feedback is positive, with 100% of clients noting an increase in leads and expressing satisfaction with their value for cost. Approximately 33% of reviewers highlighted the company's understanding and communication as impressive. However, one client suggested improvements in providing visualizations or metrics for tracking responses and closed clients.

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    3 of 3 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, LeadJoint has received positive feedback for their effective lead generation services. Clients such as Lets Go Marketing and Scubafy noted significant increases in leads and client acquisitions, with Scubafy securing at least 10 clients. Reviews highlighted LeadJoint's strong project management and understanding of client needs. However, there were suggestions for improved tracking of responses and metrics. Overall, the sentiment is highly favorable, with clients appreciating the value for cost and alignment of company values.
    Read 3 Recent Reviews

    Industry Experience

    LeadJoint has demonstrated expertise across multiple industries, including niche B2B sectors, gaming, and advertising & marketing. Clients praised their effective cold email outreach and lead generation strategies, successfully securing numerous leads and clients in these competitive fields. The overall sentiment across reviews is positive, highlighting their strong project management, budgeting alignment, and ability to adapt to specialized needs, making them a suitable partner for businesses seeking growth in these industries.

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    Select Industry to see insights

    Advertising & marketing Other industries

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight LeadJoint's affordability and strong value for money, noting that their pricing aligns well with budgets. For instance, one client praised them for offering 'good value for the cost' and another emphasized their budget-friendly pricing. Overall sentiment reflects satisfaction with the financial aspects of their services, as clients experienced measurable success in lead generation shortly after engagement.
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    Netherlands (1) Philippines (1) Singapore (1)
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  • IQ BackOffice Logotype

    IQ BackOffice

    5.0 2 reviews
    $5,000+
    Undisclosed
    250 - 999

    Services provided

    10% Call Center Services
    35% Accounting
    35% Back Office Outsourcing +1 service
    20% Customer Service Outsourcing

    IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

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    Reviews mention Unique expertise

    Clients consistently highlight IQ BackOffice's unique expertise in back office services, particularly in payment processing. One client noted their ability to save $5,000 monthly and 20-30 hours of work, attributing these efficiencies to the company's skilled personnel. Overall sentiment is highly positive, with clients describing their service as excellent and a significant advantage for their operations. The commitment to quality work and customer service further reinforces their specialized capabilities.
    • Payment Processing Support for Business Services Company
      5.0 Nov 2, 2017

      The service provider's people are their strength. Working with them has been a huge plus for us. Their expertise and dedication have contributed significantly to our ongoing partnership since 2017.

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    Industry Experience

    IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.

    Read All Reviews

    Select Industry to see insights

    Business services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.
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  • Bobcares Logotype

    Bobcares

    4.9 13 reviews
    Undisclosed
    $25 - $49 / hr
    250 - 999

    Services provided

    10% Call Center Services
    30% IT Managed Services
    20% IT Staff Augmentation +4 services
    10% Custom Software Development
    10% Other Design
    10% UX/UI Design
    10% Web Design

    Bobcares is a managed IT service provider specializing in server management, website monitoring, and system optimization. They consistently receive high praise for their technical expertise, responsiveness, and exceptional value. Approximately 90% of reviews highlight their prompt communication and problem-solving skills, while a small percentage (around 10%) suggest minor areas for improvement such as their ticketing and chat systems.

    See all 13 projects

    Reviews mention Timely

    Overall, client feedback regarding Bobcares reflects a strong sentiment towards their timeliness and responsiveness. Multiple clients praised their project management, noting that tasks were consistently delivered on time or even ahead of schedule. For instance, one client highlighted 'outstanding' project management with 'clear, fast, and professional' communication. Another emphasized their 'excellent response time and completion time.' Such feedback underlines Bobcares' commitment to timely service delivery and adaptability to client needs.
    • IT Managed Services & Bug Fixing for E-Commerce Co
      5.0 Jul 29, 2025

      The team at Bobcares was sharp, responsive, and consistent. Tasks were handled quickly and efficiently, often ahead of schedule. Communication was clear and they always followed up thoroughly. A reliable partner to work with.

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    • IT Managed Services for Publishing Company
      5.0 Aug 2, 2025

      Describe their project management. Did they deliver items on time? How did they respond to your needs? Always on time.

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    • Application Management & Support for SaaS Company
      5.0 Aug 4, 2025

      Bobcares have always been fantastic at responding instantly and solving problems fast. They are always friendly, polite, and take the time to explain their work. In 4 years, I've never had a single negative experience with them.

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    • IT Managed Services for Career Guidance Co
      5.0 Aug 4, 2025

      Fantastic. They respond within minutes via their chat platform and always fix issues the same day.

      Read Full Review
    • IT Services & Development for IoT Products Company
      5.0 Aug 30, 2025

      I was impressed with their communication and response time. Quick deliverables were noted as a measurable outcome of the project, indicating their ability to deliver items in a timely manner.

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    Industry Experience

    Bobcares has received strong positive feedback across various industries, including Information Technology, eCommerce, Media, and others. Clients commend their expertise in server management, system security, and IT solutions, reflecting high satisfaction with their responsiveness and professionalism. The general sentiment is overwhelmingly favorable, highlighting their ability to mitigate downtime and enhance system performance. Companies in need of robust IT support and management services, particularly in eCommerce and IT sectors, would find Bobcares to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Information technology Software Media IT Services Consulting eCommerce Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on Bobcares reflects a generally positive sentiment regarding their cost and value for money. Many clients noted that their pricing fits within budget while offering excellent service quality. For instance, one client stated, "Pricing fit our budget" and another mentioned, "Good value for cost." However, some feedback indicated concerns about being "too expensive," suggesting a mixed perception of value among different clients.
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    United States (4) Netherlands (2) Australia (1) India (1) Ireland (1) Scotland (1) England (1)
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  • Patient Connect Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Staffing

    Patient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Support Services for Marketing Agency

    5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read more
    Read 1 Review

    Industry Experience

    Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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  • Josh No Code Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Sunny Isles Beach, FL

    Services provided

    10% Call Center Services
    10% Audio Production
    10% CRM Consulting and SI +11 services
    10% Content Marketing
    10% Custom Software Development
    10% Robotics Process Automation
    10% Social Media Marketing
    10% Web Design
    5% AI Development
    5% Marketing Strategy
    5% Mobile App Development
    3% Graphic Design
    1% API Development
    1% Generative AI

    Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

    See all 2 projects

    Industry Experience

    Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    What Clients Have Said

    Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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  • Royal Genix Logotype

    5.0 2 reviews
    $1,000+
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    50% Email Marketing
    50% Sales Outsourcing

    Royal Genix is a digital marketing and lead generation company known for its exceptional project management and customer-focused service. With a 100% positive feedback rate, clients highlight the company's effectiveness in generating leads and increasing revenue, driven by Benny's dedication and professionalism. Reviewers frequently commend Benny for his organizational skills and commitment to client success.

    See all 2 projects

    Industry Experience

    Royal Genix has demonstrated significant expertise in the construction and software industries. In construction, they excelled in digital marketing, generating substantial leads and enhancing client communication, earning praise for their dedication and organizational skills. In the software sector, they provided effective email marketing and lead generation solutions, achieving impressive returns on investment. Overall, the sentiment is overwhelmingly positive, highlighting their flexibility, value-driven approach, and commitment to client success, making them a strong candidate for businesses in these fields.

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    Select Industry to see insights

    Construction Software

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised Royal Genix for their competitive pricing and exceptional value for money. One client noted a flexible pricing agreement, stating they spent approximately $6,000 and generated $25,000 in monthly revenue, yielding a significant ROI. Another client emphasized the fair pricing and strong commitment from the team, highlighting their willingness to go above and beyond. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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    Canada (1) Turkey (1)
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  • Metrichain Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Vilnius, Lithuania

    Services provided

    45% Sales Outsourcing
    25% Demand Generation Marketing
    20% Email Marketing +1 service
    10% Social Media Marketing

    Intellara is a technology solutions provider specializing in CRM integration and AI chatbot development. The company is praised for its technical precision and seamless workflow integration, with 100% of feedback highlighting timely delivery and effective communication. Their expertise in AI and CRM systems, coupled with a strong cultural fit, makes them a preferred partner.

    See all 2 projects

    Reviews mention Timely

    Clients have consistently praised Intellara for their timely project delivery and effective communication. One project lead noted, 'They delivered project on time and always was very helpful and very fast with replies,' emphasizing their responsiveness and consistent updates. Similarly, a CEO highlighted that 'deadlines were met, and communication was clear throughout,' reflecting overall satisfaction with Intellara's timeliness and adaptability to client needs.
    • Email Workflow & CRM Integration for Tutoring Marketplace
      5.0 Oct 15, 2025

      The project was managed smoothly, deadlines were met, and communication was clear throughout. They were responsive and adjusted quickly to our needs. Everything was delivered as planned, and communication stayed consistent throughout.

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    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Intellara highlight strong client satisfaction, particularly regarding their project management and technical capabilities. Clients noted the successful implementation of automated email systems and CRM integration, which improved efficiency and lead tracking. One CEO emphasized Intellara's responsiveness and the seamless connectivity of systems. Overall, feedback indicates a positive sentiment, with no significant areas for improvement mentioned.
    Read 1 Recent Review

    Industry Experience

    Intellara has garnered positive feedback from clients across the Food & Beverage and Consumer Products & Services industries. In the Food & Beverage sector, they excelled in implementing AI chatbots, enhancing customer support efficiency and driving sales. In the Consumer Products sector, they demonstrated expertise in automation and CRM integration, streamlining workflows and improving lead tracking. Overall, clients appreciate Intellara's strong communication, technical skills, and commitment to timely delivery, making them a suitable partner for projects in these industries.

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    Select Industry to see insights

    Consumer products & services Food & Beverage

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Intellara’s strong value for money, noting their 'good value for cost' and the effectiveness of their solutions. One client remarked on the 'great culture fit' and how the company delivered projects on time while maintaining clear communication. Overall sentiment indicates high satisfaction with the cost relative to the quality of service, as evidenced by successful outcomes and efficient project management.
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  • Brightest Minds Logotype

    4.9 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    South San Francisco, CA

    Services provided

    10% Call Center Services
    20% Market Research
    20% Marketing Strategy +4 services
    20% Social Media Marketing
    15% Sales Outsourcing
    10% Email Marketing
    5% Customer Service Outsourcing

    Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

    See all 5 projects

    Reviews mention Knowledgeable

    Clients have consistently praised Brightest Minds for their extensive domain knowledge and data-driven approach. One CEO highlighted the team's hands-on involvement, stating that their experience significantly contributed to campaign success. Specifically, the firm's ability to generate numerous engaging conversations weekly was noted as a key outcome. Overall, the sentiment reflects a strong appreciation for the company's expertise and strategic mindset, reinforcing their capability to drive results effectively.
    • Lead Generation & Appointment Setting for Financing Company
      5.0 Sep 27, 2022

      The domain knowledge, the data-driven aspect of the process and a process-like mindset as they always thought about how to run each campaign in the long term.

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    Industry Experience

    Brightest Minds has demonstrated strong expertise across the software, real estate, and business services industries. Clients have praised their data-driven approach to lead generation, personalized outreach, and effective communication, resulting in high conversion rates and increased lead generation. Positive sentiment is noted particularly in the software sector for efficient prospecting and nurturing, while the real estate sector commends their personalized campaigns. Overall, Brightest Minds is well-suited for clients seeking tailored lead generation strategies in these industries.

    Read All Reviews

    Select Industry to see insights

    Software Real estate Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Brightest Minds is frequently noted for its competitive pricing and overall value for money. Clients have praised their cost-effectiveness, with one stating they were a 'very cost-effective vendor' and another highlighting their 'affordable' services. The personalized approach and high-quality lead generation resulted in measurable success, such as generating 211 leads and achieving a 20% sales conversion rate. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost relative to the value delivered.
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    United States (3) Ireland (1)
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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1 service
    10% AR/VR Development

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Great project management

    Clients consistently highlight Captico Consultancy's exceptional project management, noting their clear communication and adherence to timelines. One client emphasized their 'excellent project management approach,' which contributed significantly to meeting project goals efficiently. Overall, the sentiment reflects a strong appreciation for Captico's ability to deliver quality outcomes within set timeframes, fostering confidence in a long-term partnership.
    • Platform Cost & Design Scoping for Recruitment Company
      5.0 Mar 10, 2023

      They have an excellent project management approach and clear communication on timescales.

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    Industry Experience

    Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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  • Cosmic Sounds - Dubbing Voice Over Company Logotype

    4.5 1 review
    $1,000+
    $50 - $99 / hr
    10 - 49
    New Delhi, India

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Transcription +1 service
    20% Translation

    Cosmic Sounds - Dubbing Voice Over Company is a transcription and voiceover service provider specializing in multilingual transcription to aid video creation. The company has been praised for its promptness and excellent work quality, with 100% positive feedback from clients. Reviewers frequently highlight their effective project management and expansive growth across India and internationally.

    See all 1 projects

    Industry Experience

    Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.
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  • DataBees Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    San Francisco, CA

    Services provided

    60% Market Research
    20% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Digital Strategy

    DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.

    See all 1 projects

    Industry Experience

    DataBees has demonstrated significant expertise in the software and e-commerce technology industries, particularly in lead generation and database expansion. Clients have praised their high-quality work, effective communication, and ability to deliver impactful results, such as generating sales opportunities. Overall sentiment reflects strong satisfaction, indicating that DataBees is a suitable partner for businesses in need of research and lead qualification services within these sectors.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised DataBees for their cost-effectiveness and value for money, highlighting the quality of work in relation to pricing. One client noted that their decision to continue working with DataBees was influenced by consistent quality and communication over multiple projects. Overall, the sentiment reflects satisfaction with the pricing structure, as clients feel they receive substantial value for their investment.
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  • Carden IT Services Logotype

    4.5 3 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    10% Call Center Services
    50% IT Managed Services
    25% Other IT Consulting and SI +1 service
    15% IT Strategy Consulting

    Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

    See all 3 projects

    Reviews mention Helpful

    The sentiment regarding Carden IT Services is predominantly positive, with clients highlighting the team's supportive and communicative nature. One client emphasized the timely resolution of issues, stating that Carden's 'tenacity in resolving my issues' was impressive. Despite experiencing prolonged laptop malfunctions, the client noted a successful outcome with their laptop functioning properly after Carden's intervention. However, there was a suggestion for improvement regarding the escalation of minor issues to minimize downtime.
    • IT Services for Educational Experience Platform
      4.0 Oct 15, 2019

      The consistent calm and supportive manner of the team and their tenacity in resolving my issues were impressive. They never sound anything but happy to help, even after a month of calling in to them daily!

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    Industry Experience

    Carden IT Services has received positive feedback across multiple industries, including Financial Services, Education, and Business Services. Clients commend their expertise in IT systems management, prompt response times, and effective communication. In Financial Services, they enhanced operational efficiency through updated hardware and ongoing support. In Education, they ensured timely troubleshooting for remote users. In Business Services, clients highlighted their ability to provide tailored solutions and proactive support. Overall, Carden IT Services is well-suited for organizations needing reliable IT support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Financial services Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Carden IT Services for their cost-effectiveness and high value for money. One reviewer noted that their systems were efficiently updated and supported, enhancing overall productivity. Another highlighted the prompt resolution of issues, indicating good return on investment. Overall, the sentiment is positive, with clients appreciating the balance of quality service and reasonable pricing, while expressing satisfaction with the outcomes and support received.
    Read All Reviews

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    Maidstone, England (1) Canterbury, England (1) Brighton, England (1)
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Singapore, Singapore

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
    Read All Reviews

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    Indonesia (1) Malaysia (1)
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  • ResponsePoint Logotype

    4.7 8 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Cary, NC

    Services provided

    10% Call Center Services
    40% Demand Generation Marketing
    20% Account-Based Marketing +2 services
    20% Email Marketing
    10% Sales Outsourcing

    ResponsePoint is a company specializing in Call Center Services and lead generation with expertise in B2B lead strategies. Approximately 67% of reviews highlight their success in generating high-quality leads, though 33% note issues with lead consistency or project deadlines. Their tailored and responsive approach often impresses clients, aligning well with company values and budgets.

    See all 8 projects

    Reviews mention Communicative

    ResponsePoint has received highly positive feedback regarding their communication skills. Clients noted their 'exceptional communication' and 'timely updates,' emphasizing the clarity and professionalism of their presentations. Furthermore, their ability to swiftly adapt to evolving project needs was particularly impressive. A client highlighted that ResponsePoint's comprehensive dashboards for project tracking greatly enhanced decision-making, showcasing their commitment to effective communication throughout the engagement.
    • Lead Generation & Marketing Services for Research Firm
      5.0 Apr 5, 2024

      What stands out most about ResponsePoint is their exceptional communication and timely updates. Their presentations are clear and professional, and their ability to swiftly adapt to new requests has been particularly impressive. Additionally, their use of comprehensive dashboards for project tracking and insights has greatly enhanced our decision-making process.

      Read Full Review
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    1 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Technology Company

    4.0 — ResponsePoint has been hired by a technology company to generate SQLs (sales-qualified leads) and HQLs (highly-qualified leads). They've ended up focusing only on generating SQLs after a few months. Read more
    Read 3 Reviews

    Industry Experience

    ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Software Business services Telecommunications Information technology Research

    View projects from:

    Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)
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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Belkins
2 Martal Group
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 SalesRoads
11 Leadium
12 Remote CoWorker
13 Social Bloom
14 Virtual Sales Limited
15 Unity Communications

Contact Center Outsourcing Service Providers

  2. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    39.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    38/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  10. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  11. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    37.1/40.0
    18.2/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  12. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  14. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.5/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  15. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  16. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    55% Sales Outsourcing
    25% Other
    View Profile Visit Website
  18. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  19. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  22. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.3/40.0
    17/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  23. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.8/40.0
    18/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  26. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  27. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49

    Ability to deliver

    34.7/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  28. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.5/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  29. Leading Solution Logotype

    Leading Solution

    $1,000+
    < $25 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    34.4/40.0
    16/20 Reviews
    9.9/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website

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Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

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  14. Virtual Sales Limited

  15. Appointment Setter Online

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.