Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
7,532 Companies
Contact Center Outsourcing Service Providers
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
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$5,000+Undisclosed2 - 9
Services provided
40% Call Center Services40% Sales Outsourcing20% Business ConsultingSee all 3 projectsLeadSetting specializes in Contact Center Services, offering expertise in lead generation and customer support services. Their reviews highlight their efficiency and knowledge, with 100% of clients appreciating their timely delivery and effective communication. Many clients note their strong alignment with company values and cost-effectiveness, making them a preferred choice for maximizing ROI in lead generation efforts.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights LeadSetting's effective lead generation capabilities, noting a consistent delivery of around 600 leads per month through Meta ads. The founder of News Launch praised the company's alignment with their values and expertise, emphasizing timely project management and responsive communication. Overall sentiment is positive, although there is a suggestion for improvement in scaling resources for faster outreach.Was this helpful?
Industry Experience
LeadSetting demonstrates strong expertise in the Advertising & Marketing industry, where they effectively generated approximately 600 leads monthly for a B2B digital marketing agency through targeted Meta ads. Clients praised their timely delivery, responsiveness, and alignment of values, indicating a positive sentiment towards their services. Overall, LeadSetting's strengths in maximizing ROI and their knowledgeable team make them a suitable partner for businesses seeking impactful lead generation in the digital marketing sector.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight LeadSetting's competitive pricing and strong value for money, noting that the company delivers effective results, such as generating around 600 leads per month. One client specifically mentioned selecting LeadSetting for its 'good value for cost' and alignment with their company values. Overall, the sentiment indicates satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
100% Sales OutsourcingSee all 6 projectsQUALITYL is a lead generation and outreach company offering tailored B2B marketing solutions. According to client reviews, 100% of respondents express satisfaction with their strategic and data-driven approaches, highlighting significant improvements in lead acquisition, engagement rates, and partnerships. Clients commend their communication, project management, and ability to align with brand values and objectives.
Reviews mention Professional
The feedback regarding QUALITYL's professionalism is overwhelmingly positive. Clients commend their outstanding project management, timely delivery, and exceptional responsiveness to needs. One client highlighted their 'top-tier specialists' status, noting their ability to adapt swiftly to feedback. Additionally, the company's culture fit and value for cost were frequently mentioned as key factors in their selection. Overall, clients express high satisfaction with QUALITYL's professional conduct and service quality.-
Lead Gen & Appointment Scheduling for Email Delivery Company
5.0 Mar 25, 2024The project management by QUALITYL was outstanding, closely matching our expectations and business requirements. They reliably met deadlines, guaranteeing that every stage of the project proceeded according to plan. Their attentiveness to our demands was exceptional.
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Lead Gen & Appointment Scheduling for Email Delivery Company
5.0 Mar 25, 2024QUALITYL's efficiency and professionalism stand out. They are genuinely top-tier specialists in lead sourcing, capable of swiftly adjusting to any feedback we provide on an ongoing basis.
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Industry Experience
QUALITYL has demonstrated substantial expertise across diverse industries, including Advertising & Marketing, IT Services, Business Services, and Healthcare. Clients consistently highlight their strengths in lead generation, cold outreach strategies, and effective communication, resulting in measurable increases in client acquisition and engagement. The overall sentiment is highly positive, with clients praising QUALITYL's ability to align with their values and deliver impactful solutions tailored to their specific industry needs.
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Advertising & marketing IT Services Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend QUALITYL for providing excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted, 'Pricing fit our budget,' while another stated, 'Good value for cost,' indicating satisfaction with the cost-effectiveness of their services. Overall, the sentiment reflects a positive perception of QUALITYL's affordability alongside the quality of their offerings, contributing to successful project outcomes.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 72 projectsSupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.
29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach, highlighting the 'personalized level of service' and responsiveness to needs as standout qualities. One client noted their willingness to adapt to changing requirements, emphasizing a collaborative spirit. Overall, the sentiment reflects a high level of satisfaction with HelpSquad’s customer service, contributing to a positive perception of their engagement and support capabilities.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025What did you find most impressive or unique about this company? The distinction here is their personalized level of service and broad technical depth for the cost.
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7 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.Was this helpful?
$1,000+< $25 / hr50 - 249Tunis, TunisiaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention Timely
The overall sentiment regarding timeliness in the reviews of Business & Services Solutions is overwhelmingly positive. Clients consistently noted that the team delivered projects on or ahead of schedule, demonstrating an organized and adaptive project management approach. For instance, one client highlighted their ability to handle a surge in call volume during a supply chain disruption without compromising quality. Another client praised their proactive responsiveness to evolving needs, stating that the team anticipated requirements and executed changes swiftly and effectively.-
Call Center Services for Concrete Technology Firm
5.0 Jun 20, 2025BSS’s adherence to timelines was exemplary. They implemented a phased rollout, starting with a pilot program to align their team with Giatec’s technical requirements before full deployment. Their project manager provided biweekly updates, incorporating feedback from our team to refine scripts and workflows. When we requested additional training on our newest corrosion rate monitoring tool, BSS developed a specialized training module within days, ensuring their agents were prepared before the product launch.
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Custom Software Development for AI Solutions Company
5.0 Jun 20, 2025BSS's team worked around the clock to coordinate simultaneous hardware swaps across three time zones, implement real-time progress tracking with store managers, and establish immediate issue resolution protocols. Their flawless execution enabled us to complete the migration ahead of schedule with zero transaction downtime - a feat that significantly strengthened our relationship with this key client. BSS established new standards for operational reliability through their "Precision Ops" methodology.
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Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity.
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Call Center Services for IT Consulting Firm
5.0 Jun 21, 2025Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes.
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Call Center Solutions for Nuclear Medicine Company
5.0 Jun 22, 2025Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged.
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11 of 11 reviews are 5 stars8 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, Business & Services Solutions has received overwhelmingly positive feedback from clients across various industries. Clients praised their ability to seamlessly integrate into existing operations, exemplified by a CEO's mention of their team's cultural assimilation and proactive support during critical incidents. Specific instances highlighted include swift adaptation to new protocols and the development of tailored communication strategies. Overall, clients expressed satisfaction with the company's professionalism, responsiveness, and commitment to understanding their unique needs.Was this helpful?
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services40% Sales Outsourcing30% Demand Generation Marketing +1 service10% Email MarketingSee all 1 projectsRexcall Solutions LLC specializes in Contact Center Services, focusing on generating qualified leads through comprehensive telemarketing services. They are praised for their exceptional customer support and commitment to delivering results, with 100% of reviewers highlighting their responsiveness and proactive communication. Their alignment with client values and budget further enhances their reputation as a reliable service provider.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Property Management Company
5.0 — Rexcall Solutions LLC manages a property management company's lead generation cycle. The team's tasks include identifying local property owner data, performing outreach, and qualifying interested Read moreWas this helpful?
Industry Experience
Rexcall Solutions LLC has demonstrated strong expertise in the real estate industry, particularly in property management lead generation. Feedback highlights their proactive communication, responsiveness, and commitment to client success, resulting in a steady flow of qualified leads. Their project management is noted for timely delivery and flexibility, establishing them as a reliable partner for businesses seeking to enhance their lead generation efforts in the real estate sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Rexcall Solutions LLC's pricing, citing it as a good fit for their budget and offering great value for the cost. One client highlighted that the company’s values aligned with theirs and noted the team's commitment to delivering exceptional service, emphasizing their responsiveness and proactive communication. Overall, clients feel they receive substantial value relative to the cost of services provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
100% Sales OutsourcingSee all 1 projectsPlusOneMark is a data collection and analysis company renowned for its effective problem-solving and client-focused approach. They received 100% positive feedback, with clients particularly highlighting their promptness and insightful communication. Notably, 100% of reviewers recommend them for their ability to deliver quality results within tight deadlines, underscoring their expertise and reliability in managing complex projects.
Industry Experience
PlusOneMark has demonstrated expertise primarily in the Telecommunications industry, excelling in system and network design, performance analysis, and protocol design. Their proactive approach, effective communication, and ability to deliver timely results have garnered positive feedback, with clients highlighting their commitment to achieving project goals. Potential buyers in the Telecommunications sector can expect a reliable partner with strong problem-solving capabilities and a customer-centric attitude.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive PlusOneMark as providing excellent value for money, citing their promptness and effective communication. One client noted that PlusOneMark's initiative to create a project video distinguished them from competitors and justified their pricing. The timely delivery of quality results further reinforced this sentiment, with clients expressing satisfaction and a willingness to recommend their services. Overall, PlusOneMark is viewed as a cost-effective choice that meets or exceeds client expectations.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Raleigh, NC
Services provided
20% Social Media Marketing10% Advertising10% Content Marketing +6 services10% Conversion Optimization10% Digital Strategy10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Web DevelopmentSee all 13 projectsBOS Digital is a comprehensive digital marketing agency providing services such as social media management, SEO, content creation, and digital strategy optimization. Across diverse projects, they are praised for their organizational skills, effective communication, and attention to detail. Approximately 90% of reviewers highlight their professionalism and ability to deliver results. Clients particularly appreciate their client-centered approach and ability to align with company goals.
Reviews mention Flexible
Clients commend BOS Digital for their flexibility in adapting to project needs and maintaining effective communication. One client highlighted the company's responsiveness during workflow adjustments, stating they are 'constantly looking for ways to make communication more clear and seamless.' Another emphasized their collaborative approach, noting that BOS Digital 'worked with us, not just for us,' which fostered a strong partnership. Overall, the sentiment reflects a positive view of BOS Digital's adaptability and commitment to client satisfaction.-
SEO & Social Media Marketing for Plastic Surgery Company
5.0 Jun 24, 2022BOS kept our need for honesty and authenticity at the forefront of each campaign. They took the time to learn about our company, who we are, and how we operate as a group. How can you work effectively to represent a company’s image and campaigns if you don’t know them? Over time, as we grew, so did our needs for adjustments, and BOS made adjustments with us.
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Social Media Management for Freelance Photographer
5.0 Feb 4, 2021Very good. They are flexible and are constantly looking for ways to make communication more clear and seamless. Their customer service and ability to take constructive criticism with grace. They really care about their clients.
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Industry Experience
BOS Digital has demonstrated expertise across various industries, including Legal, Healthcare, Construction, Real Estate, Education, Arts & Entertainment, and Consulting. Feedback is overwhelmingly positive, highlighting their strengths in digital marketing management, social media strategy, and brand optimization. Clients consistently commend their professionalism, attention to detail, and effective communication. This positions BOS Digital as a strong candidate for organizations seeking digital transformation in these sectors.
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Legal Construction Healthcare Real estate Arts, entertainment & music Education Consulting Chemicals & Biotechnology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BOS Digital is frequently praised for its cost-effectiveness and value for money. Clients report satisfaction with transparent pricing and tailored service packages to fit budgets, as noted by a franchise director who remarked they offered the best pricing compared to competitors. A family law firm highlighted their impressive organization and efficiency, indicating that they delivered exceptional results without complaints. Overall, clients feel that BOS Digital consistently over-delivers, making their services a worthwhile investment.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
30% Email Marketing25% Demand Generation Marketing15% Marketing Strategy +2 services15% Public Relations15% Sales OutsourcingSee all 4 projectsThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
Reviews mention Experienced
The sentiment regarding ThinkAlike Media's experience is overwhelmingly positive. Clients appreciate the timely delivery of projects and the team's responsiveness to inquiries. One client noted the 'hands-on boutique quality' of their work and highlighted the alignment of company values. Additionally, measurable outcomes included successful lead generation for educational partnerships. Overall, clients expressed satisfaction with the team's expertise and collaborative approach, with no significant areas for improvement identified.-
Lead Generation & Marketing for Animated Video Studio
5.0 Aug 19, 2024I appreciated the hands-on boutique quality of the work and the staff's collective experience.
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Industry Experience
ThinkAlike Media has demonstrated expertise across the Medical, Motion Pictures & Film, and Advertising & Marketing industries. Clients commend their patient acquisition strategies in healthcare, effective lead generation for educational platforms, and streamlined B2B processes in marketing. Overall sentiment is highly positive, highlighting their cultural alignment, timely delivery, and a blend of automation with a personal touch, making them a strong fit for clients in these sectors.
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Medical Motion Pictures & Film Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise ThinkAlike Media for delivering strong value relative to their pricing. One client noted they chose the company specifically for its 'good value for cost,' while another highlighted that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the results achieved, indicating that the cost aligns well with the outcomes delivered, reinforcing a positive perception of the company's cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 3 projectsFace for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.
Reviews mention Reliable
Clients consistently express high satisfaction with Face for Business, highlighting their reliability and effective communication. One director noted that in five years, they have never been let down, emphasizing seamless onboarding and personalized service that fosters strong client relationships. Feedback indicates that Face for Business's accurate billing and responsiveness further enhance their reliability, making them an integral part of their clients' operations.-
Virtual Receptionist Services for Accounting Firm
5.0 Feb 28, 2022In the five years that we’ve worked with them, they’ve never let us down. They even remind us to return some of our customer’s calls when we come back from a holiday. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read moreWas this helpful?
Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Warszawa, PolandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Communicative
The feedback regarding Significo's communication is overwhelmingly positive. Clients noted their 'receptive and consistent communication' and highlighted that they 'respond quickly' to inquiries. The project management was praised for timely delivery and effective responses to client needs, emphasizing a strong communicative approach throughout the collaboration. Overall, the sentiment reflects a high level of client satisfaction with the company's communication practices.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are areas for improvement, they respond in real time and quick.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Significo for their timely project delivery and effective communication. A representative from Porsche Croatia highlighted their alignment in company values and good pricing, noting that all deliverables were met on schedule. Additionally, clients appreciated Significo's responsiveness to needs, which contributed to a positive overall experience. The sentiment is overwhelmingly positive, with clients expressing satisfaction despite the absence of specific measurable outcomes.Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
25% Call Center Services30% Email Marketing30% Sales Outsourcing +1 service15% Direct MarketingSee all 5 projectsMoree is a company specializing in Contact Center Services, offering strategic support in generating qualified C-level meetings for businesses. They have received 100% positive feedback, particularly for their attention to detail and proactive approach in customer interaction. Clients appreciate their timely responses and the value-driven nature of the meetings they arrange.
Reviews mention Professional
The sentiment regarding Moree's professionalism is overwhelmingly positive. Clients praised their exceptional project management, noting their clear understanding of requirements and adherence to deadlines. One client highlighted their impressive responsiveness, stating, "the team was always available to address our queries and incorporated our feedback swiftly." Additionally, their flexibility was commended, which contributed to a higher-than-expected ROI. Overall, Moree is recognized as a reliable and professional partner in lead generation.-
Sales, Email Mktg & Lead Gen for Cloud Security Services Co
4.5 Jun 21, 2024We recently collaborated with Moree for our lead generation needs and were thoroughly impressed by their exceptional project management. From the onset, their team demonstrated a clear understanding of our requirements and laid out a comprehensive timeline for deliverables. Their adherence to deadlines was impeccable. Every milestone was met on time, often with deliverables arriving ahead of schedule. This reliability significantly boosted our confidence in their capabilities and allowed us to plan our marketing strategies more effectively. Moreover, their responsiveness to our needs was outstanding. The team was always available to address our queries and incorporated our feedback swiftly into their processes. Whether it was a minor tweak or a significant adjustment, they handled our requests with professionalism and agility, ensuring our satisfaction at every step.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Data Security & Privacy Software Co
5.0 — Moree provides lead generation services for a data security software firm. They're in charge of engaging with targeted accounts via phone calls and email. The goal is to secure meetings with C-level Read moreWas this helpful?
Industry Experience
Moree has demonstrated expertise across diverse industries, including Information Technology, Supply Chain, Retail, and Software. Clients commend their exceptional project management, responsiveness, and ability to generate high-quality leads, particularly in IT and software sectors. The overall sentiment reflects strong satisfaction, with strengths noted in data-driven insights, campaign management, and a client-centric approach. Companies in need of lead generation and customer acquisition strategies would find Moree a suitable partner.
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Information technology Supply Chain, Logistics, and Transport Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Moree for providing excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another stated, 'Flexibility allowed us to generate a far better ROI than initially expected.' Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 3 projectsDialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Dialnest PTE LTD's timeliness, consistently highlighting their ability to deliver projects on schedule. One review specifically noted, "They managed the project efficiently, delivering on time and responding promptly to our needs with clear communication." This demonstrates Dialnest's commitment to meeting deadlines and maintaining effective communication throughout the project lifecycle, reinforcing their reputation as a reliable partner.-
Call Center Services for Software Development Company
5.0 Jan 10, 2025There is weekly reporting structure and meetings to analyse performance. Everything was delivered on time.
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Industry Experience
Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 12 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
Reviews mention Professional
Clients consistently commend Valoris Center for their professionalism and dedication to service excellence. Feedback highlights their ability to deliver outstanding results, such as achieving a 95% SLA on phone support and a 92% customer satisfaction score. Clients noted Valoris' responsiveness and reliability, with one stating they 'always deliver on time and meet our needs.' Their proactive approach and strong alignment with client values further reinforce their reputation as a trusted partner in customer service.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills. They consistently maintain a professional and customer-focused approach.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. What impressed us most about Valoris was their ability to maintain high service standards under various circumstances. Our company underwent a significant rebranding process and faced technical system challenges, yet the Valoris team consistently demonstrated resilience, professionalism, and kept their strong commitment to delivering exceptional service.
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Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Optics Co
5.0 — Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Valoris Center for their cost-effectiveness and overall value for money. Feedback highlights that their pricing aligns well with client budgets, offering good value relative to the quality of service delivered. For instance, a financial services director noted that Valoris provided a 'great culture fit' and 'good value for cost'. Similarly, an optics company manager emphasized that their pricing 'fit our budget' while delivering effective results, showcasing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$10,000+< $25 / hr50 - 249Denver, COServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 228 projectsBelkins is a lead generation company providing services such as outbound call center, customer support services, and telemarketing services. The reviews predominantly highlight their efficient project management, proactive communication, and ability to consistently exceed expectations, with 100% of reviewers noting their impressive results and high-quality lead generation. Clients appreciate their hands-on approach and deep expertise, with no major areas for improvement mentioned.
Reviews mention Creative
Clients consistently highlight Belkins' creative approach to lead generation and outreach strategies. For instance, one client noted their 'creative, flexible, and highly talented researchers' who excelled at tailored messaging, while another praised their 'creative approach to breaking through the clutter of digital marketing.' Overall, the sentiment surrounding creativity is highly positive, with clients appreciating Belkins' ability to adapt strategies and utilize diverse methods, leading to successful outcomes in lead bookings and client engagement.-
Lead Gen & Appointment Scheduling for Software Company
5.0 Mar 9, 2023They’re incredibly flexible, creative, and highly talented researchers. Our campaigns require identifying many specific data points and highly tailored messaging, and the Belkins team excels at both.
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Lead Generation Services for Environmental Consulting Firm
4.5 Dec 15, 2022Their content email templates were creative and their ability to convert to a call was great!
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Outbound Lead Generation for IT Services Company
5.0 Dec 9, 2022Their creative approach to breaking through the clutter of digital marketing is impressive. Also, their problem-solving skills when making sure our message is being received.
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Lead Generation Services for Lifestyle Brand
5.0 Nov 22, 2022Belkins was creative in approaching our potential customers. They targeted owners and sales reps of small merch stores, even though these people only sometimes had LinkedIn accounts and corporate emails.
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Lead Generation & Email Mktg for Election Management Firm
5.0 Oct 28, 2022Their creativity and data-driven approach correlated directly to the results of our work with them.
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43 of 46 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 46 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries for its lead generation and appointment-setting services. In Advertising & Marketing, clients praised their effective campaigns and high-quality leads. The IT Services sector noted their proactive approach and adaptability, yielding substantial results. In Healthcare, Belkins facilitated connections with key decision-makers, leading to successful partnerships. Clients from diverse sectors, including Consulting and Software, highlighted their consistent communication and tailored strategies. Overall, Belkins is highly regarded for delivering measurable outcomes and exceeding clients' expectations.
Read All ReviewsSelect Industry to see insights
IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchBelkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.
20 of 21 reviews are 5 stars13 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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$5,000+Undisclosed10 - 49Brandon, FL
Services provided
100% Sales OutsourcingSee all 1 projectsLeadSquad is a marketing automation and CRM integration company specializing in enhancing user experiences through software development services. They consistently received positive feedback, with 100% of reviewers highlighting their effective project management, timely deliverables, and responsiveness to user needs. LeadSquad's commitment to community support and data-driven personalization was especially impressive to clients.
Industry Experience
LeadSquad has demonstrated expertise primarily in the Software and Health & Fitness industries. Their strength lies in marketing automation, CRM integration, and user experience enhancement, evidenced by positive feedback on their project management and responsiveness to client needs. Clients appreciated their ability to integrate data analytics for personalized user engagement, particularly in health applications. Overall sentiment is highly favorable, indicating that LeadSquad is well-suited for projects within software development and wellness sectors.
Read All ReviewsSelect Industry to see insights
SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express positive sentiments regarding LeadSquad's cost and value for money, highlighting that their pricing aligns well with budget expectations. One client noted the company's 'good value for cost' and emphasized the importance of high ratings in their selection process. Overall, the feedback reflects satisfaction with the affordability of services relative to the quality delivered, reinforcing LeadSquad's reputation as a cost-effective partner in software development.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Olmsted Falls, OH
Services provided
80% Sales Outsourcing20% Market ResearchSee all 1 projectsRail Trip Strategies is a marketing consultancy firm that specializes in increasing awareness and booking meetings for eCommerce and marketing tech companies. Feedback is overwhelmingly positive, with 100% of reviewers praising their cost-effectiveness and cultural alignment. Clients highlight their impressive work quality and fair pricing, with no suggestions for improvement noted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Rail Trip Strategies has received positive feedback from clients, particularly highlighting their effective communication and fair pricing. One client from Kasama praised their ability to increase awareness and book meetings, noting a strong cultural fit and alignment with company values. The client expressed satisfaction with the project's outcomes and found no areas for improvement, reflecting an overall sentiment of trust and appreciation for the services provided.Was this helpful?
Industry Experience
Rail Trip Strategies has demonstrated expertise in the eCommerce industry, successfully increasing awareness and booking meetings for clients. Feedback highlights their alignment with client values, fair pricing, and effective communication. The overall sentiment is positive, indicating they are a strong fit for eCommerce and marketing technology projects, showcasing strengths in project management and client engagement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Rail Trip Strategies for providing excellent value for money, with one executive noting that they delivered 'great work at a price that was fair.' The company's pricing was highlighted as a key factor in selection, aligning well with client budgets. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating a strong fit for businesses seeking quality solutions without exceeding budget constraints.Was this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
60% Call Center Services25% Back Office Outsourcing15% Customer Service OutsourcingSee all 9 projectsReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
Reviews mention High-quality work
ReceptionHQ has received high praise for delivering high-quality work, with clients highlighting their efficiency and effectiveness in handling inbound calls. One client stated, 'They are the quickest and best service you can try,' while another noted their services as 'user-friendly and get the job done.' Overall, clients report significant time and cost savings, with one mentioning a saving of approximately $10,000 per month, reinforcing the positive sentiment surrounding the quality of ReceptionHQ's services.-
Answering & Office Support for Entertainment Service
3.5 Nov 2, 2017Their services are generally user-friendly and get the job done.
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Customer Service and Support Management for Hospitality Firm
4.5 Nov 2, 2017The only thing I can say it's that they are the best.
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Industry Experience
ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Call Center Services40% Sales Outsourcing10% Customer Service Outsourcing +4 services10% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategySee all 1 projectsAmiy is a business development company specializing in providing business development specialists to scale-up businesses across various international markets. Clients report significant satisfaction with their services, noting an increase in opportunities, strong communication skills, and effective project management, with over 90% positive feedback highlighting their local expertise and market understanding.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
35% Market Research30% Sales Outsourcing20% Marketing Strategy +1 service15% Social Media MarketingSee all 5 projectsParamedium Group is a business consultancy firm specializing in market research, lead generation, and business development strategies. With a 100% positive feedback rate, clients commend their passion, commitment, and strong expertise, which consistently exceed expectations. Their tailored solutions and effective communication significantly improve clients' market understanding, operational efficiency, and business outcomes.
Reviews mention Exceeds expectations
Paramedium Group has consistently exceeded client expectations, as highlighted by their effective market understanding and lead generation, which resulted in multiple contracts for a client in the Oil & Gas sector. Another client from The Street Pulse praised their outstanding expertise and timely delivery, noting that their comprehensive support led to significant changes in the business model and success in securing investment. Overall, clients commend their commitment, communication, and ability to deliver customized solutions.-
Lead Generation for Oilfield Services Company
5.0 Sep 30, 2022Paramedium helped us understand the market better, generated solid leads that led to multiple contracts, developed internal processes, and policies that made our delivery both more efficient and effective. The results were very much noticed by our new and old clients. Not from my experience with Paramedium. They exceeded our expectations.
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Business Consulting for Market Research Services Company
5.0 Sep 17, 2022Our initial business model drastically changed after we talked to Paramedium Group. They gave us many ideas on enhancing it and the revenue generation stream. Moreover, we participated in an accelerator program using all the material they provided and won first place. Their strong understanding of our needs and expertise are outstanding. Thanks to that combination, their deliverables have exceeded our expectations.
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Industry Experience
Paramedium Group demonstrates strong expertise across the Energy & Natural Resources, Business Services, and Telecommunications industries. Clients commend their effective market research, lead generation, and business development capabilities, resulting in improved operational efficiency and significant contract wins. Overall sentiment is highly positive, with specific praise for their professionalism, commitment, and customized solutions, making them a suitable partner for businesses seeking growth and strategic insights in these sectors.
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Energy & natural resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Paramedium Group is frequently praised for its cost-effectiveness and value for money. Clients noted that their investment, such as the $10,000 spent by one startup, yielded significant returns, including successful business model transformations and contract acquisitions. Feedback indicates that Paramedium consistently exceeds expectations with their deliverables, efficient project management, and open communication, reinforcing a strong perception of their services as valuable and reasonably priced.Was this helpful?
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
30% Market Research30% Sales Outsourcing20% Digital Strategy +2 services15% Email Marketing5% Sports MarketingSee all 1 projectsDemand Inc. is a company specializing in tailored email outreach and lead generation. Reviews highlight their deep understanding of clients' SaaS platforms, transparent communication, and exceptional professionalism. With 100% positive feedback, clients praise their balance of concise and personalized messaging, which significantly enhances response and success rates.
Industry Experience
Demand Inc. has received positive feedback primarily from the Software industry. Clients praise their expertise in tailored email outreach, effective communication, and strategic partnership, particularly within SaaS environments. The company is recognized for significantly enhancing lead generation and meeting scheduling, demonstrating a strong impact on client growth. Overall sentiment is highly favorable, indicating that Demand Inc. is a suitable choice for businesses looking for marketing solutions in the software sector.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Demand Inc. provides exceptional value for money through tailored services that significantly enhance business growth. One client highlighted their transparent communication and detailed analytics, emphasizing the company's professionalism and timely delivery. Overall, the sentiment is positive, with no significant areas for improvement mentioned, reflecting satisfaction with the cost relative to the outcomes achieved.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsTalk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.
Reviews mention Experienced
Clients express high satisfaction with Talk2Rep's services, noting their efficiency and professionalism. One client highlighted that Talk2Rep's quality of work significantly enhances customer interactions, leading to increased profits and minimal errors. They reported saving approximately $800,000 monthly due to improved management processes. With 15 years of experience, Talk2Rep's adaptability to client needs is praised, although clients recommend expanding service offerings to keep pace with technological advancements.-
Online Customer Support for Business Firm
5.0 Dec 25, 2017Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Read 5 Reviews1 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.
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Other Industry Human Resources Advertising & marketing Business services IT ServicesWas this helpful?
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$10,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
50% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentSee all 5 projectsKey Carrier Management Service (Key-CMS) is a provider of Contact Center Services, specializing in customer support and call handling for diverse needs. Reviewers highlight their effective project management and timely delivery, though 20% mention incomplete data fulfillment. Overall, clients appreciate Key-CMS's communication and teamwork, with 80% expressing satisfaction with their services.
Reviews mention Timely
Clients have consistently praised Key Carrier Management Service (Key-CMS) for their timeliness in project delivery. One client noted that projects were completed on time and that the team managed projects effectively, despite some unmet requirements. Another client highlighted the company's commitment to proper follow-up and timely communication, stating that their website was delivered as expected. Overall, the sentiment regarding timeliness is strongly positive, reflecting reliability and efficiency.-
Call Center Services for Reverse Osmosis Component Mfr
4.0 May 30, 2024They completed projects on time. They have managed projects better. Few of our requirements were not fulfilled like we haven't get all the data from technicians. But all over their output is good.
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Website Dev for IT Services Company
5.0 Feb 7, 2022They were always into proper followup and discuss with us on the requirement. Project was delivered on time.
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0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Reverse Osmosis Component Mfr
4.0 — Key Carrier Management Service(Key-CMS) provided call center services to a reverse osmosis component manufacturer. They verified technician details, confirmed seminar attendance, and explained Read moreWas this helpful?
Industry Experience
Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.Was this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 12 projectsMagellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.
Reviews mention Receptive
Clients have expressed a highly positive sentiment regarding Magellan Solutions Outsourcing Inc's receptiveness. They highlight the company's outstanding customer service, professionalism, and ability to effectively address customer needs, leading to a 10% increase in satisfaction rates. One client noted significant savings in man-hours and estimated financial benefits, emphasizing their eagerness for a continued partnership and satisfaction with the provider's performance.-
Call Center Management for Life Sciences Company
4.5 Nov 2, 2017Their strengths are their professionalism, organization and ability to relate to the customer's needs. I am highly satisfied in their performance so far. I look forward to a continued partnership.
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3 of 10 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Phone & Customer Support Services for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Document Digitization & ManagementSee all 4 projectswrrk is a Customer Support Services provider specializing in advanced troubleshooting and incident resolution for companies offering complex technical products. Reviews indicate a strong adherence to SLAs and timely delivery, with 100% positive feedback regarding their ability to meet evolving client needs and scale effectively for small businesses. Areas for improvement include enhancing documentation offerings.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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Undisclosed< $25 / hr50 - 249San Diego, CA
Services provided
50% Call Center Services50% StaffingSee all 2 projectsMango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.
Reviews mention Great project management
Clients have consistently praised Mango Bibo LLC for their exceptional project management skills. One client highlighted the team's ability to set clear timelines and milestones, ensuring that deliverables were consistently on time. The responsiveness to client inquiries and requests further contributed to a smooth project experience. Overall, the sentiment reflects high satisfaction with the team's organizational capabilities and commitment to client needs, making them a reliable choice for design and development projects.-
Web Development & Graphic Design for Legal Services Firm
5.0 Sep 23, 2025MangoBibo’s project management was excellent throughout the process. They set clear timelines and milestones, which made it easy to track progress. Deliverables, including the website and business card designs, were consistently delivered on time. The team was highly responsive to all of my questions and requests, providing helpful feedback and making adjustments quickly whenever needed.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Mango Bibo LLC indicate a strong overall sentiment, highlighting their excellent project management and creative prowess. Clients have praised the team for delivering visually appealing and user-friendly websites and business cards that enhance brand identity. One client noted their responsiveness and attention to detail, stating that Mango Bibo exceeded expectations and provided a smooth, stress-free experience. Overall, the feedback reflects high satisfaction with their services and a willingness to recommend them for design and development projects.Was this helpful?
Industry Experience
Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.Was this helpful?
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$1,000+< $25 / hr2 - 9L'viv, Ukraine
Services provided
90% Sales Outsourcing10% Email MarketingSee all 1 projectsLeadWise is a lead generation agency specializing in targeted outbound campaigns to generate qualified leads and build sales pipelines. With a 100% satisfaction rate, reviewers consistently praised their effective communication and project outcomes, including meeting all KPIs and achieving a 25% reply rate. LeadWise is commended for aligning well with client values and delivering impressive results.
Industry Experience
LeadWise has demonstrated strong expertise in the IT Services industry, excelling in lead generation and outbound marketing strategies. Client feedback highlights their effective communication, alignment of company values, and ability to meet key performance indicators, resulting in significant sales pipeline growth. The overall sentiment from this industry indicates satisfaction with LeadWise's services, suggesting they are a suitable partner for IT companies seeking to enhance their customer engagement and sales efforts.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding the company's cost-effectiveness, highlighting it as a 'good value for cost' in comparison to competitors. One CEO noted that LeadWise met all key performance indicators while successfully filling their sales pipeline, demonstrating strong outcomes relative to investment. Overall, feedback underscores satisfaction with the company's pricing and value delivery, with no significant concerns raised regarding cost.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +1 service10% TranscriptionSee all 3 projectsCall Force Solutions is a customer support services company specializing in inbound and outbound call center operations, telemarketing, and customer care services. The reviews highlight a 40% increase in qualified leads and a 25% rise in successful appointments, with 85% of feedback praising their customized solutions and proactive approach. Minor improvement areas include onboarding processes and response times during peak periods.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Business Messaging Platform
5.0 — Call Force Solutions provided call center services for a business messaging platform. The team handled customer inquiries, scheduled appointments, addressed client complaints, and ensured customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Call Force Solutions for their competitive pricing and overall value for money. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' received. The company's ability to deliver measurable improvements in lead generation and customer service efficiency further corroborates their value proposition, making them a trusted partner in achieving business objectives.Was this helpful?
More responsive than most other service providers
Get in TouchCall Force Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
Reviews mention Flexible
Clients have consistently highlighted PowerSellers' flexibility as a key strength. One client specifically noted their impressive adaptability, stating, 'PowerSeller's flexibility is what impressed me the most.' Additionally, the company demonstrated responsiveness to inquiries, further emphasizing their willingness to accommodate client needs. Overall, the sentiment surrounding their flexibility is highly positive, indicating a strong alignment with client expectations.-
Certificate Acquirement & Redemption for Cocoa Products Co
5.0 Apr 19, 2024PowerSeller's flexibility is what impressed me the most. They were very communicative and responsive to my inquiries, ensuring that all my needs were addressed promptly. This adaptability in their approach made the collaboration seamless and effective.
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Industry Experience
PowerSellers has demonstrated strong capabilities in the Food & Beverage and Energy & Natural Resources industries. Clients commend their effective communication, responsiveness, and flexibility. In the Food & Beverage sector, they successfully assisted with renewable energy certificate procurement, providing good value for cost. In the Energy & Natural Resources sector, they excelled in lead generation, significantly increasing client outreach and lead quality. Overall, their expertise positions them well for projects within these industries, particularly for clients seeking reliable partnership for energy-related initiatives.
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Food & Beverage Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one reviewer noted that their pricing fit the budget and offered good value for the cost, while another emphasized the same points, stating that PowerSellers provided excellent service at a reasonable price. Overall, the sentiment reflects satisfaction with the cost-effectiveness of PowerSellers' services, reinforcing their reputation as a worthwhile investment.Was this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
20% AI Development20% IT Managed Services20% Mobile App Development +2 services20% Sales Outsourcing20% Web DevelopmentSee all 5 projectsPillar Technology Ventures LTD is a versatile development company specializing in UI/UX design, backend and frontend engineering, and AI integration. Reviews highlight consistent positive feedback, with clients praising their timely project delivery, adaptive project management, and excellent communication. A notable 75% mention their strong cultural fit and cost-effective solutions, while 100% appreciated their team’s professionalism and responsiveness. Some suggest improvements in documentation.
Reviews mention Transparent
Clients have expressed a high level of satisfaction regarding the transparency of Pillar Technology Ventures LTD. One client noted the 'fully transparent' process and praised the organized nature of their operations. Additionally, the assigned contact person was described as 'fully available,' demonstrating effective communication and responsiveness. Overall, the sentiment reflects a strong appreciation for the company's clear and open approach throughout the project.-
Web Dev, UX/UI Design & Digital Marketing for Nonprofit
5.0 Jun 18, 2025The process was fully transparent. Flexibility on the part of the company (Pilar) when requesting changes from our side during the project.
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Industry Experience
Pillar Technology Ventures LTD demonstrates strong expertise across various industries, including Environmental Services, Nonprofit, Media, and Transportation. Clients commend their exceptional project management, timely delivery, and ability to integrate advanced technologies like AI. Positive sentiments highlight their alignment with client values and consistent communication. The company’s strengths lie in web development, process management, and team building, making them a suitable choice for organizations seeking innovative solutions in these sectors.
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Environmental Services Nonprofit Media TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pillar Technology Ventures LTD's competitive pricing and overall value for money. One CEO noted the company's 'good value for cost' and alignment with budgetary constraints, while another emphasized that the pricing fit their budget and provided excellent culture fit. Overall sentiment reflects satisfaction with the services rendered, as clients felt they received high-quality deliverables and effective communication, validating their investment.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
25% Call Center Services20% Sales Outsourcing15% Customer Service Outsourcing +3 services15% HR Outsourcing15% Recruiting10% StaffingSee all 1 projectsTafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Higher Education Institute
4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read moreWas this helpful?
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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UndisclosedUndisclosed50 - 249Charleston, SC
Services provided
85% Call Center Services15% Customer Service OutsourcingSee all 16 projectsCall Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.
Reviews mention Professional
Clients have consistently praised Call Experts for their professionalism, noting their responsive communication and adherence to project timelines. One client highlighted their ability to provide clear and effective solutions, while another emphasized the team's dedication to understanding client needs. Overall, the sentiment reflects a strong appreciation for their professional conduct and commitment to delivering quality service.-
Call Experts Provides a Better ROI
5.0 Jun 22, 2017Call Experts demonstrates a high level of professionalism in their operations. The team is well-organized and communicates effectively, ensuring a seamless collaboration throughout the project. Their attention to detail and commitment to excellence is evident in their work.
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Very Helpful and All Around Good Quality
4.5 Jun 21, 2017The staff at Call Experts exhibits an impressive degree of professionalism. They handle inquiries with efficiency and courtesy, creating a positive experience for our customers. Their consistent reliability and dedication to providing quality service is commendable.
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Read 16 Reviews6 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.
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Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.Was this helpful?
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$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Services provided
20% Sales Outsourcing10% Digital Strategy10% Marketing Strategy +6 services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentSee all 3 projects310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.
Reviews mention Communicative
Clients have consistently praised 310 Creative Inc. for their exceptional communication skills. One client highlighted their 'openness, patience, and understanding' throughout the project, noting that the team provided clear goals and timelines, often exceeding expectations. Another reviewer emphasized their 'incredibly responsive and professional' approach. Overall, the sentiment regarding communication is overwhelmingly positive, indicating that 310 Creative Inc. is dedicated to maintaining effective dialogue with their clients.-
Lead Gen and Optimization for Marketing and Web Dev Firm
5.0 Jun 27, 2019Communication, professionalism, and goals met. They know their stuff and are incredibly responsive and professional. Highly Recommended!
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Industry Experience
310 Creative Inc. has demonstrated proficiency across software, advertising and marketing, and information technology sectors. Clients in the software industry noted challenges in project management and communication, highlighting a need for clearer processes. In contrast, feedback from advertising and marketing clients emphasized seamless collaboration and excellent customer service, while information technology clients praised the company's ability to enhance market visibility and lead generation. Overall, 310 Creative Inc. is recommended primarily for advertising and marketing projects.
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Software Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed mixed sentiments regarding the overall cost and value for money of 310 Creative Inc. While one client appreciated their pricing as fitting within budget and highlighted effective outcomes such as increased traffic and successful HubSpot migration, another client found the partnership lacking, citing unclear processes and unresponsiveness after the contract was signed. Overall, while some clients commend their affordability and customer service, others indicate dissatisfaction with the value delivered relative to expectations.Was this helpful?
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
10% Call Center Services20% Demand Generation Marketing20% Sales Outsourcing +6 services10% Customer Service Outsourcing10% Email Marketing10% Recruiting10% Recruitment Process Outsourcing5% Back Office Outsourcing5% IT Staff AugmentationSee all 1 projectsTechnosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for Healthcare Company
5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read moreWas this helpful?
Industry Experience
Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49
Services provided
30% Sales Outsourcing30% Web Development20% Web Design +2 services10% Low/No Code Development10% UX/UI DesignSee all 17 projectsWebflow Leads is a web development company specializing in website design, UI/UX design, and Webflow CMS development. Their exceptional technical competence and creative design solutions are highlighted across reviews, with 100% positive feedback from clients. Reviewers frequently commend their proactive communication, timely delivery, and the significant improvements in website performance and user engagement, with some reporting increased conversion rates and traffic boosts of up to 45%.
Reviews mention Innovative
Clients have consistently praised Webflow Leads for their innovative approach to web design and development. One client highlighted their 'deep understanding of the latest web technologies,' enabling the creation of a 'visually arresting' website with unexpected features. The emphasis on creativity and user-friendly design resulted in a notable 15% increase in conversion rates. Overall sentiment reflects a strong appreciation for Webflow Leads' innovative solutions, although some clients desired improved transparency regarding technical processes.-
Web Design for Brain Assessment & Training Solutions Firm
5.0 Oct 11, 2023Their deep understanding of the latest web technologies allowed them to build a seamlessly functioning and visually arresting website with features we hadn't known we could implement.
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Industry Experience
Webflow Leads has garnered positive feedback across various industries, including Consulting, Consumer Products, Food & Beverages, Business Services, Supply Chain, Logistics, Real Estate, Software, and Agriculture. Clients praised their strong expertise in website design and development, UI/UX design, and project management. Notably, their work in Consulting and Software has shown significant impact, driving user engagement and improved SEO rankings. Overall, sentiment is markedly favorable, indicating their suitability for businesses seeking effective digital solutions.
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Consulting Consumer Products Food & Beverages Business services Supply Chain, Logistics, and Transport Wellness & Fitness Real estate Software AgricultureWas this helpful?
More responsive than most other service providers
Get in TouchWebflow Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
40% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsCallsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read moreWas this helpful?
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Tel Aviv-Yafo, Israel
Services provided
35% Email Marketing35% Sales Outsourcing30% Other Digital MarketingSee all 2 projectsEdamame is a lead generation and client acquisition company that excels in improving messaging and connecting clients with potential leads through email, calls, and LinkedIn. Reviews highlight their exceptional responsiveness and effectiveness, with 100% of clients noting timely delivery and significant conversion success, such as arranging over 250 meetings resulting in new clients and investors.
Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding Edamame's reasonable pricing, highlighting its alignment with their budgets. One client noted that Edamame offered 'good value for cost' and emphasized their 'cost-effective' service delivery. Overall, feedback indicates satisfaction with pricing relative to the quality of services provided, reinforcing Edamame's reputation as a financially accessible option in the market.-
Email Marketing for Real Estate Company
5.0 Jul 20, 2023They get things done, very cost effective, always on time, great communication.
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Industry Experience
Edamame has demonstrated strong expertise in the Legal and Real Estate industries, receiving positive feedback for their effective client connection strategies. In Legal, they have successfully arranged over 150 meetings, converting many into new clients, while in Real Estate they facilitated over 100 investor meetings, resulting in nine investments. Overall, clients commend Edamame for their responsiveness, cost-effectiveness, and alignment with project goals, making them an excellent choice for companies in these sectors.
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Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Edamame's strong value for money, noting that their pricing fits within budget constraints while still delivering substantial results. One client remarked on Edamame's 'good value for cost,' while another emphasized their 'cost-effectiveness' and timely deliverables. Overall, the sentiment is positive, with clients appreciating the immediate return on investment and efficient project management, suggesting that Edamame offers competitive pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
100% Call Center ServicesSee all 2 projectsCall Cici - Out of Business was a company specializing in Contact Center Services, offering solutions such as Inbound Call Center and Phone Support. The feedback was overwhelmingly positive, with 100% of reviewers noting effective workflows and increased business growth. Clients valued the ease of onboarding and rapid response times, with no reported areas for improvement.
Reviews mention Easy to work with
Clients have consistently praised Call Cici for their ease of collaboration, noting a seamless onboarding process and effective communication. One client highlighted their responsiveness and the effectiveness of the workflow, stating, 'They are very easy to onboard.' Overall, the sentiment reflects a high level of satisfaction with the company's approachability and efficiency in managing projects.-
Live Calls for Service Provider
5.0 Jan 12, 2021The workflow between our team and theirs was very effective. They are very easy to onboard, which made the initial stages of the project seamless and stress-free. This contributed significantly to the smooth progression of our engagement.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Live Calls for Service Provider
5.0 — A housecleaning service provider hired Call CiCi for their voice services. The team was tasked to provide answering services to the client's customers and do phone coverage from 8 am to 8 pm. Read moreWas this helpful?
Industry Experience
Call Cici has demonstrated expertise primarily in the Arts, Entertainment & Music and Business Services industries. Clients commend their responsive virtual receptionist services and onboarding processes, highlighting significant increases in revenue and business growth. The overall sentiment is highly positive, with feedback emphasizing effective communication and adaptability. Organizations seeking reliable call management solutions can expect impactful results, particularly in service-oriented sectors.
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Arts, entertainment & music Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Call Cici is praised for its competitive pricing and high value for money, with clients noting significant business growth since engaging their services. One client highlighted the affordability of their virtual receptionist, spending approximately $700, while another emphasized the effectiveness of their onboarding process and quick response times. Overall, feedback indicates strong satisfaction with the cost-effectiveness and responsiveness of Call Cici, reinforcing their reputation as a valuable service provider.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 1 projectsInfinity Center BPO is a contact center services provider specializing in telemarketing and customer support services, including inbound and outbound call center operations. Clients report a 30% increase in sales and commend their personalized service, with 200 calls managed hourly. A minor note of cultural differences has been observed, but overall feedback is highly positive.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Company
5.0 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. Read moreWas this helpful?
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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$1,000+Undisclosed10 - 49Bangkok, Thailand
Services provided
100% Sales OutsourcingSee all 1 projectsReachly is a lead generation and LinkedIn engagement company, offering services such as cold email program development and LinkedIn outreach. Reviews highlight their high ratings, cost-effective solutions, and proactive project management. Approximately 100% of reviewers appreciated Reachly's flexibility and low investment yielding excellent results, with minor feedback on streamlining the onboarding process.
Industry Experience
Reachly has demonstrated strong capabilities in the Advertising & Marketing industry, excelling in lead generation, LinkedIn engagement, and cold email strategies. Clients appreciate their flexibility, high-quality service, and effective project management, noting a significant increase in opportunities for follow-up meetings. The overall sentiment is positive, with feedback highlighting their value for cost and ability to drive measurable results, making them a suitable partner for businesses in this sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Reachly as offering strong value for money, with feedback highlighting that their pricing aligns well with budgetary constraints while delivering effective results. One CEO noted the company's services provided 'great results for such a low investment,' emphasizing their cost-effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality, reinforcing Reachly's reputation for delivering valuable marketing solutions.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Forest, IL
Services provided
100% Call Center ServicesSee all 1 projectsChicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.
Industry Experience
Chicago Business VoIP has demonstrated strong expertise in the media industry, specifically with digital media agencies. Clients highlight their exceptional customer service, effective problem-solving capabilities, and commitment to delivering value at competitive prices. The positive sentiment surrounding their work indicates a strong fit for businesses seeking reliable VoIP solutions, particularly in media-centric environments where communication is crucial.
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MediaWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with Chicago Business VoIP's pricing, noting it as fair and fitting their budgets. One client highlighted the company's ability to deliver good value for the cost, emphasizing their effective customer service and alignment with company values. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness, with no reported issues regarding pricing or value for money.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
90% Sales Outsourcing10% Content Writing ServicesSee all 1 projectsAPEXX is a lead generation and content creation company specializing in developing sales strategies and refining ideal customer profiles. The reviews highlight their effectiveness in generating leads and booking meetings, with 100% of the feedback being positive. Clients appreciate their flexibility, insightful reporting, and exceptional communication skills.
Industry Experience
APEXX has demonstrated expertise primarily in the IT Services industry, where they successfully assisted a custom development company in lead generation and presales activities. Clients praised their flexibility, insightful reporting, and effective communication. The positive feedback indicates a strong impact on lead generation and appointment setting, suggesting APEXX is well-suited for businesses seeking to enhance their sales strategies within the IT Services sector.
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IT ServicesWas this helpful?
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Clients consistently express satisfaction with APEXX's pricing, noting it as a key factor in their decision to engage the company. One review highlighted that APEXX provided 'good value for cost' and successfully generated leads and increased meeting bookings, demonstrating a positive return on investment. Overall sentiment indicates that clients feel APEXX delivers quality services that align well with their budgetary constraints.Was this helpful?
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Undisclosed< $25 / hr2 - 9Miami, FL
Services provided
100% Call Center ServicesSee all 1 projectsVirtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read moreWas this helpful?
Industry Experience
Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Virtual Receptionist Pro's pricing, noting it fits within their budget and offers good value for the services rendered. One client highlighted that the company's pricing structure allowed them to manage their inbound call volume effectively, freeing up time for their core business activities. Overall, the sentiment regarding cost and value for money is positive, with no reported issues or areas for improvement in this regard.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9
Services provided
100% Sales OutsourcingSee all 1 projectsSalesverse is a lead generation and appointment-setting company specializing in end-to-end B2B sales cycles. The company receives overwhelmingly positive feedback, with clients appreciating their effective and timely multi-channel outreach strategies, as evidenced by comments on their ability to under-promise and over-deliver. Most clients highlight their quick and effective project management, with no areas for improvement noted.
Industry Experience
Salesverse has demonstrated considerable expertise in the software industry, specifically within AI automation. Clients have praised their effective lead generation and appointment setting capabilities, highlighting their multi-channel outreach strategies. The overall sentiment is highly positive, with notable strengths in project management, responsiveness, and delivering measurable results. This makes Salesverse a strong candidate for businesses within the software sector looking for impactful sales solutions.
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SoftwareWas this helpful?
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Clients have expressed a strong sentiment regarding Salesverse's cost-effectiveness, highlighting it as a key factor in their decision to select the company. One client noted the 'good value for cost' and emphasized the agency's comprehensive approach that exceeded expectations. Additionally, they appreciated the timely delivery of services and the overall effectiveness in achieving measurable outcomes, reinforcing the perception of strong value relative to the investment.Was this helpful?
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$1,000+Undisclosed10 - 49
Services provided
100% Sales OutsourcingSee all 1 projectsDemandHigh is a lead generation company specializing in market research, lead identification, qualification, and nurturing. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their ability to deliver a consistent flow of qualified leads and maintain clear communication. Reviewers highlight DemandHigh's responsiveness and tailored approach to understanding business needs as particularly impressive.
Industry Experience
DemandHigh has demonstrated expertise in the Design industry, particularly in providing productized product design services. Clients appreciate their ability to generate qualified leads through thorough market research and effective communication. Overall sentiment is highly positive, with clients highlighting their responsiveness and alignment with business needs. This indicates that companies within the design sector seeking to enhance their sales pipeline and improve lead generation may find DemandHigh to be a suitable partner.
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DesignWas this helpful?
Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding DemandHigh's pricing and value for money, noting that their services fit within budget constraints while delivering significant results. One client highlighted the alignment of company values and the effectiveness of the lead generation efforts, stating that the project led to a consistent flow of qualified leads. Overall, DemandHigh is perceived as providing high-quality services at a competitive price, making them a valuable partner for businesses.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Recruiting10% StaffingSee all 1 projectsOrigen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read moreWas this helpful?
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
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Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
40% Call Center Services45% Web Development15% Custom Software DevelopmentSee all 2 projectsYour IT Soft is a web development company specializing in both front-end and back-end solutions, utilizing technologies such as PHP, Vanilla JS, and jQuery. The feedback highlights their efficiency and expertise, with 100% of reviewers praising their timely delivery and clean code. Clients appreciate their ongoing support and valuable project management skills, with no areas identified for improvement.
Industry Experience
Your IT Soft has garnered positive feedback particularly in the IT Services industry. Clients commend their expertise in web development, highlighting their proficiency in both front- and backend technologies such as PHP and JavaScript. The company is praised for its timely project management, effective communication, and commitment to delivering high-quality, expandable code. Overall, the sentiment is highly favorable, making Your IT Soft a strong candidate for projects in app and web development.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Your IT Soft for providing excellent value for money, with one reviewer noting they received a 'really good price' for high-quality web development services. The company is praised for their efficient communication and timely project completion, reinforcing the perception of cost-effectiveness. The $5,000 investment led to significant improvements in client engagement, showcasing the impact of their affordable solutions.Was this helpful?
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$1,000+< $25 / hr2 - 9Rajkot, India
Services provided
35% Branding35% Sales Outsourcing30% Web DesignSee all 2 projectsValaya Technologies is an IT company specializing in website renovation and SEO optimization. With 100% positive feedback, clients appreciate their cost-effectiveness, timely delivery, and problem-solving capabilities. Their project management skills and alignment with client values are frequently highlighted, with no areas for improvement noted by reviewers.
Industry Experience
Valaya Technologies has garnered positive feedback across the Legal and Beauty & Cosmetics industries. In the legal sector, they excelled in website renovation, demonstrating timely project management and cost-effectiveness. Meanwhile, in the beauty industry, their expertise in SEO optimization and advertising setup has been highly praised for its impact on online visibility. Overall, clients commend Valaya Technologies for their problem-solving capabilities and alignment with client values, making them a suitable partner for projects in these industries.
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Legal Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Valaya Technologies is consistently recognized for its cost-effectiveness and value for money. Clients appreciate the alignment of pricing with their budgets, citing 'good value for cost' as a key reason for their selection. One client emphasized that the services provided were 'cost effective' and others noted the company's ability to deliver high-quality results without exceeding financial constraints. Overall, the sentiment regarding their pricing structure is notably positive.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kolkata, India
Services provided
40% Call Center Services30% Search Engine Optimization10% Back Office Outsourcing +2 services10% Content Writing Services10% Sales OutsourcingSee all 10 projectsStaybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Precision Parts Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingSee all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$1,000+Undisclosed10 - 49
Services provided
20% Search Engine Optimization20% Web Development15% Pay Per Click +3 services15% Sales Outsourcing15% Social Media Marketing15% Web DesignSee all 1 projectsGBC Digital Marketing is an SEO agency that specializes in enhancing web presence and driving organic search traffic. According to reviews, 100% of clients report impressive results, highlighting seamless communication and successful SEO strategies. Their personalized approach has consistently driven business outcomes, with no areas for improvement noted by clients.
Industry Experience
GBC Digital Marketing has demonstrated strong expertise in the healthcare sector, particularly in SEO strategies that effectively enhance web presence and patient acquisition. Clients commend the company's seamless communication and impactful results, highlighting success in driving organic traffic. Overall sentiment in the healthcare industry is highly positive, indicating GBC Digital Marketing as a suitable partner for healthcare providers seeking to improve their online visibility and patient engagement.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with GBC Digital Marketing's pricing relative to the value delivered. One healthcare provider noted that the SEO services significantly improved their online visibility, driving patient volume effectively. The seamless workflow and personal communication were highlighted as valuable aspects of the service. Overall, clients feel that the investment in GBC's services yields substantial returns, with no reported areas needing improvement.Was this helpful?
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UndisclosedUndisclosed50 - 249Eau Claire, WI
Services provided
100% Call Center ServicesSee all 33 projectsMy Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.
Reviews mention Reasonable pricing
Clients consistently highlight My Receptionist's reasonable pricing as a key strength. One client noted that their monthly bill results in savings of approximately $400, while another emphasized the value of their 'Express' plan, which offers 240 minutes for $250. Overall, feedback reflects a sentiment of satisfaction with the cost-effectiveness of the services provided, with clients appreciating the significant savings compared to hiring in-house staff.-
Inbound Call Support for Government Entity
3.0 Nov 2, 2017They offer good services at fair prices. They save us money and improve our customer service. I believe it amounts to $1,000 to $4,999.
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Product and Customer Support for Retail Company
5.0 Nov 2, 2017They save us time, money and have the best quality you could buy for a steal of a deal. They have great pricing, consistent call quality, and clear communication. $10,000 to $49,999.
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Industry Experience
My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.
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Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Services provided
30% Pay Per Click30% Social Media Marketing10% Advertising +3 services10% Content Writing Services10% Digital Strategy10% Sales OutsourcingSee all 3 projectsVDVOKH Digital Agency is a digital marketing and advertising company known for its strategic approach and creative solutions in social media management and targeted advertising. With 100% positive feedback, clients appreciate their timely, responsive service and ability to deliver substantial improvements in lead generation and cost efficiency, with one client noting a 30-35% reduction in cost per lead.
Reviews mention Creative
Clients have consistently praised VDVOKH Digital Agency for their creativity and individualized approach to projects. One CEO noted their 'creativity and individual approach,' highlighting how the agency 'feels what they do.' The agency's innovative strategies contributed to significant improvements in campaign effectiveness, with a notable 30-35% decrease in cost per lead. Overall, sentiment regarding their creative capabilities is highly positive, with clients expressing satisfaction with the agency's tailored solutions.-
Google Ads Campaign & SMM for Electronic Desk Manufacturer
5.0 Nov 24, 2023The most impressive aspect of VDVOKH Digital Agency is their creativity and individual approach. They truly feel what they do, which sets them apart as a unique company.
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Industry Experience
VDVOKH Digital Agency has demonstrated expertise in the Automotive and Consumer Products industries. In the Automotive sector, they have excelled in lead generation and engagement strategies, earning praise for their strategic thinking and responsiveness. In Consumer Products, they successfully implemented targeted advertising that significantly reduced cost per lead and provided valuable training for internal marketing teams. Overall, feedback reflects strong performance, creativity, and commitment, making VDVOKH a suitable choice for clients in these sectors.
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Automotive Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VDVOKH Digital Agency's strong value for cost, noting their effective strategies and impressive results. For instance, the Head of Marketing at Hyundai Motor Ukraine emphasized their 'good value for cost,' while the CEO of TEHNOTABLE reported a significant decrease in cost per lead by 30-35%, showcasing the agency's ability to deliver results that align with client budgets. Overall, feedback reflects a positive sentiment regarding the agency's pricing and the value provided.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Royal Wootton Bassett, England
Services provided
55% Call Center Services35% Email Marketing10% Sales OutsourcingSee all 1 projectsDouble Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.
Industry Experience
Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
30% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 4 projectsTravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.
2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Contact Center Outsourcing Service Providers
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Sales Outsourcing -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services60% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.016.8/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.1/40.015.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other
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