Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
15 Leaders 15 Contenders
9,699 Companies
Contact Center Outsourcing Service Providers
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Efficient
Helpware CX has received positive feedback regarding their efficiency in project execution and support services. Clients highlighted their quick onboarding processes, with one client noting that an agent was hired within two weeks, and praised their ability to meet deadlines consistently. The communication and responsiveness of Helpware's team were also commended, with clients feeling supported and able to focus on core business activities. Overall, the sentiment surrounding their efficiency is highly favorable.-
Office Support Resources for Hiring Company
5.0 Oct 6, 2018They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
3 of 4 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SupportYourApp has received positive feedback in recent reviews, highlighting their effective project management and responsiveness. Clients praised their ability to enhance operational efficiency, with one noting a significant increase in ticket resolution from 15 to 40 per month. Another client emphasized the seamless integration of SupportYourApp's team, which allowed for a focused internal team. Overall sentiment reflects high satisfaction with their services, with no significant areas for improvement identified by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$25,000+< $25 / hr50 - 249Washington, DC
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +4 services15% Market Research10% Business Consulting10% Sales Outsourcing5% Social Media MarketingSee all 6 projectsSalaria Sales is a call center service provider specializing in outbound call center and telemarketing services. Review feedback shows a high satisfaction rate, with 70%+ meeting completion and effective communication. Clients highlight their strategic approach and attention to detail, noting an impressive ability to book high-quality meetings with key decision-makers.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Salaria Sales has received positive feedback over the last six months, particularly for their effectiveness in booking qualified meetings and enhancing sales pipeline management. A VP of Sales noted that Salaria Sales facilitated 209 meetings with a 64 percent show rate, significantly freeing up their internal team to focus on closing deals. Clients praised their responsiveness, project management, and partnership approach, although some mentioned a learning curve in the initial stages.Was this helpful?
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outreach for Marketing Agency
5.0 — Salaria Sales provides sales outreach services for a marketing agency. The team contacts qualified leads through email, phone, and LinkedIn based on the criteria provided by the client. Read moreWas this helpful?
Industry Experience
Salaria Sales has established a strong reputation across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Energy & Natural Resources, and Solar Contracting. Clients appreciate their expertise in cold outreach and lead generation, noting impressive outcomes such as high-quality meetings and increased sales pipelines. Overall sentiment reflects reliability, professionalism, and a commitment to delivering measurable results. This provider is particularly well-suited for businesses seeking efficient sales development and qualified lead generation.
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Advertising & marketing Information technology Construction Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Salaria Sales' cost-effectiveness and value for money. One client noted, "Good value for cost," while another highlighted their "pricing fit our budget." Additionally, a client from Deepchill Solutions remarked on how the investment brought "millions into the pipeline," emphasizing the tangible returns on their expenditure. Overall, the sentiment reflects a strong appreciation for the company's ability to deliver results that justify their pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Back Office OutsourcingSee all 15 projectsVicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.
Reviews mention Professional
Vicky Virtual is consistently praised for its professionalism and responsiveness. Clients have noted the team's ability to handle high call volumes efficiently, with one client stating they convert 45–55% of calls into appointments. Feedback highlights the warm and professional demeanor of receptionists, contributing to increased sales and customer satisfaction. One client emphasized the owner's proactive communication and the team's organized approach, indicating a high level of client care and effective service delivery.-
Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019The receptionists consistently convert 45–55% of the calls we send them into scheduled appointments. Also, having a live agent has generated 32 times more conversions than driving leads to a webpage. Each call costs us less than $1 and we are able to send them hundreds of calls generated through radio advertisements without them breaking a sweat. Vicky Virtual is pretty much getting every call we throw their way, even with the high bursts of calls that come with radio commercial and a few other services that dropped tons of calls. I couldn't be happier with how well Vicky Virtual works for us. Furthermore, our clients also get compliments often on how friendly their receptionists are. Overall, Vicky Virtual is very effective and gives us a level of service that works for us and for our clients. I'm using them for all of our small business clients' call needs going forward.
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Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019We get updates after every single call, plus, their owner is proactive in reaching out and seeing if there are any improvement they can make. Vicky Virtual recently had a migration that disrupted their normal schedule. The owner got in touch immediately and let me know what was going on so we could pause our radio advertisements, and it was quickly resolved for us.
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Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019Their owner is extremely responsive and the team is professional and organized. I was really impressed with how fast they got us set up in the beginning. I also love that we can give them fairly complicated scripts and we receive recordings that show that they're following them in a way that sounds natural. I've been happy with Vicky Virtual’s level of client care and professionalism.
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Substitute Admin Staff for Subscription Service
5.0 May 14, 2019Not only did they help me save a lot of time in training someone else, but our sales also increased because of the professional way they handled calls. I was impressed with their professionalism and empathy. I would recommend them to anyone.
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6 of 11 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Digital Agency
4.5 — Vicky Virtual attends to all calls that are driven to the business. They’re capable of handling spikes in volume and schedule appointments. They also stick to the scripts and send out follow-up Read moreWas this helpful?
Industry Experience
Vicky Virtual has received positive feedback across various industries including Legal, Advertising & Marketing, Telecommunications, Financial Services, and Arts & Entertainment. In the Legal sector, clients appreciate their call handling and message management, noting improved customer interactions. The Advertising & Marketing industry highlights their effectiveness in converting leads into appointments. Telecommunications reviews indicate a need for consistent service, while clients in Financial Services and Retail commend their prompt communication and professionalism. Overall, Vicky Virtual's strengths lie in their reliable call handling and customer service across these diverse industries.
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Financial services Other Industry Information technology Healthcare Retail Arts, entertainment & music Advertising & marketing Telecommunications LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vicky Virtual as a cost-effective solution, with many noting that their pricing fits within budget constraints while delivering good value for money. For instance, one client highlighted that each call costs less than $1, while another emphasized how the service paid for itself through increased bookings. However, some reviews expressed dissatisfaction with service consistency, particularly regarding call handling, which could affect overall value perception.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
40% Call Center Services60% Sales OutsourcingSee all 22 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
Reviews mention Great team
Clients consistently commend Virtual Sales Limited for their exceptional team dynamics and integration. One client emphasized their seamless collaboration, describing VSL as a 'trusted partner' and 'integral part' of their sales process, showcasing expertise in prospecting and relationship building. Another client highlighted their 'great communication' and responsiveness, noting that VSL consistently meets expectations in appointment setting. Overall, feedback indicates a strong sentiment of satisfaction with VSL's team, professionalism, and adaptability to client needs.-
Sales Outsourcing for FinTech Company
5.0 Feb 14, 2023VSL have been a trusted partner and integral part of our sales team for several years now, acting for us in a very specialised market where relationships take time to build. They get on with their job with no fuss yet we work closely together building our knowledge together. We appreciate working with the same dedicated personnel in the VSL team.
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Sales Outsourcing for FinTech Company
5.0 Feb 14, 2023VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us. Yes, I would recommend them without hesitation.
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2 of 4 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.Was this helpful?
3 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technologyWas this helpful?
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$5,000+Undisclosed10 - 49
Services provided
40% Sales Outsourcing15% Business Consulting15% Content Marketing +2 services15% Direct Marketing15% Email MarketingSee all 16 projectsAmplibiz is a sales and marketing consulting firm specializing in outbound sales strategies, lead generation, and multi-channel outreach. Across diverse industries, they have consistently demonstrated the ability to elevate sales and engagement. With all positive feedback, clients praise their strategic alignment, effective communication, and significant growth impact, resulting in enhanced leads and conversions. Notably, 100% of reviewers highlight their proficiency in project management and adaptability.
Reviews mention Unique expertise
Clients have consistently highlighted Amplibiz's unique expertise in multi-channel outreach and digital marketing strategies. One client noted their 'impressive multi-channel outreach' and 'exceptional results,' including a 40% increase in leads and doubled social media following. Their ability to integrate diverse platforms and simplify complex campaigns was also praised, showcasing their commitment to delivering measurable growth. Overall, the sentiment reflects strong satisfaction with Amplibiz's specialized skills and effective project management.-
Digital Marketing for Social Media Agency
5.0 Aug 20, 2023Amplibiz delivered exceptional multi-channel outreach, expanding our reach and engagement significantly. Measurable outcomes include a 40% rise in leads, doubled social media following, and a 30% email conversion boost. Their expertise undeniably drove progress and success.
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Digital Marketing for Social Media Agency
5.0 Aug 20, 2023Amplibiz's multi-channel outreach is exceptional. Seamless integration of diverse platforms maximizes reach. Their cohesive approach simplifies complex campaigns, boosting efficiency. Impressive results!
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Industry Experience
Amplibiz has demonstrated expertise across various industries, notably in Information Technology, Food & Beverages, Financial Services, Real Estate, and Advertising & Marketing. Clients praised their ability to enhance sales efficiency, lead generation, and content marketing strategies, leading to significant ROI improvements. The overall sentiment is highly positive, highlighting their strengths in personalized service, strategic planning, and effective communication. Organizations in need of sales development and marketing support would find Amplibiz a valuable partner.
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Information technology Food & Beverages Real estate Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Amplibiz for delivering good value for the cost, with specific feedback highlighting their effective strategies that led to significant increases in sales and lead generation. One CEO noted, 'Good value for cost' as a reason for selection, while another emphasized, 'Pricing fit our budget.' Overall, the sentiment reflects satisfaction with the company's pricing structure and the tangible returns on investment achieved through their services.Was this helpful?
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Undisclosed$150 - $199 / hr2 - 9Palm Harbor, FL
Services provided
34% Sales Outsourcing33% Business Consulting33% Marketing StrategySee all 9 projectsCompany Expert is a business consulting firm specializing in sales, marketing strategy, and business automation. Across multiple reviews, clients consistently praise their personalized approach, structured methodologies, and effective project management. Approximately 90% of reviews highlight the firm's ability to deliver tailored solutions, while nearly 100% note their responsiveness and expert knowledge. Clients commend Company Expert for exceeding expectations, with no significant areas of improvement mentioned.
Reviews mention Professional
Clients consistently report a high level of professionalism from Company Expert, noting their tailored services and effective project management. One client highlighted the team's organizational skills and actionable recommendations, emphasizing CEO Scott's extensive experience in sales. The engagement was marked by clear communication and a commitment to addressing specific business needs. Overall, feedback reflects a strong sentiment of satisfaction, with clients feeling well-supported throughout the process.-
Business Consulting & Training for Assessment Company
5.0 Aug 17, 2021Company Expert's project management was excellent. They were highly organized, and we could tell that they had done something like this before. Overall, their team provided actionable and specific recommendations for each of our challenges.
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Industry Experience
Company Expert has demonstrated significant expertise across various industries, including business services, information technology, real estate, and others. Clients praised their structured approach, effective communication, and actionable insights, leading to measurable improvements in sales, marketing strategies, and operational efficiency. The overall sentiment across industries is highly positive, highlighting strengths in sales consulting, marketing strategy development, and business automation. Companies seeking to optimize their sales processes or enhance their marketing strategies would find Company Expert a suitable partner.
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IT Services Business services Software Other Industry Consulting Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Company Expert's strong value for money, noting that their structured approach and expertise delivered significant results relative to investment. For instance, one client reported a 50% increase in closing rates and a 20% revenue boost, attributing this success to the company's effective coaching and strategic insights. Another client appreciated the clear and actionable recommendations provided for a $30,000 investment, emphasizing the immediate value and partnership-like engagement experienced throughout the process.Was this helpful?
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$1,000+< $25 / hr50 - 249Overland Park, KS
Services provided
50% Back Office Outsourcing25% Sales Outsourcing15% Customer Service Outsourcing +1 service10% Other IT Consulting and SISee all 4 projectsHyre appears to be a staffing and recruitment company specializing in virtual assistant and remote staff placement, as evidenced by their ability to help clients efficiently onboard key team members. Reviews indicate a 100% satisfaction rate, with clients lauding their effective candidate selection and streamlined communication. Clients particularly appreciate Hyre's alignment with company values and their professional project management.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Hyre has received positive feedback over the last six months, highlighting their effectiveness in identifying and onboarding key candidates for various roles. Clients appreciate their timely delivery and proactive communication, which has significantly reduced workloads and improved operational efficiency. One client noted the impressive candidate narrowing process, while another mentioned increased payments due to effective outreach strategies. Overall, the sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
Industry Experience
Hyre has demonstrated expertise across various industries, including Fitness, Moving & Storage, Home Modifications, and Advertising & Marketing. Clients commend their effectiveness in sourcing quality staff and enhancing operational efficiencies. In the Fitness industry, their impact was notable in improving payment collections. For Moving & Storage, they streamlined administrative processes, while in Advertising & Marketing, they significantly reduced workload by efficiently onboarding key staff. Overall, feedback reveals a strong sentiment of professionalism and attentiveness across these sectors.
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Advertising & marketing Fitness Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Hyre for providing excellent value for money. One client noted that their pricing fit within budget and highlighted the 'good value for cost.' Another emphasized the company's efficiency and quick onboarding process, stating, 'couldn't ask for a better experience.' Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services offered, with multiple reviews indicating that Hyre delivers on its promises without compromising on value.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
10% Call Center Services20% Back Office Outsourcing20% Content Marketing +4 services15% Customer Service Outsourcing15% Search Engine Optimization10% Business Consulting10% Social Media MarketingSee all 4 projectsLambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.
Reviews mention Understands their clients' needs
Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.-
Web Design for Consulting Company
5.0 Nov 15, 2021They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Chandigarh, India
Services provided
10% Call Center Services20% E-Commerce Development10% Content Marketing +6 services10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 11 projectsNETGAINS is a comprehensive web development and software solutions provider, specializing in web design, SEO/SEM, e-commerce, and CMS platforms like Shopify and WordPress. The company is consistently praised for its professional approach, timely delivery, and communication, with 100% of reviewers noting impressive responsiveness and technical expertise. Clients report significant improvements in site performance and traffic, reflecting NETGAINS' commitment to delivering high-quality results.
Reviews mention Professional
NETGAINS has consistently received positive feedback regarding their professionalism. Clients highlighted the team's responsiveness and expertise, noting that they delivered projects on time and within budget. One client remarked on the impressive one-on-one interaction with the CEO, enhancing their experience. Another client emphasized the company's ability to meet expectations, stating, 'Their team was very professional at every step of each project.' Overall, the sentiment reflects high satisfaction with NETGAINS' professional conduct and reliability.-
Web Dev & SEO for Turn Key Property & Hospitality Company
5.0 Feb 14, 2023The one on one nature, quick response and overall team effort that goes into their work. They are professional, consistent, responsive and forward looking.
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Web, Software & Mobile App Development for Digital Agency
5.0 Jan 9, 2023They deliver very clean and professional web sites. I have been working with Netgains for many years. They are fast, high quality and can solve any sized problem.
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Web Development for Marketing Company
5.0 Dec 16, 2022It is important that a company like Netgains delivers on what they promise and this is exactly what they do. Their team was very professional at every step of each project.
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Industry Experience
NETGAINS has demonstrated expertise across various industries, including Hospitality & Leisure, Advertising & Marketing, Education, and Software. Clients praise their responsive communication, professionalism, and ability to deliver timely and high-quality web development and SEO services. In Hospitality & Leisure, they significantly boosted website traffic, while in Advertising & Marketing, they excelled in custom web solutions and e-commerce projects, generating improved sales. Their effectiveness in Education and Software showcases their adaptability and technical skills, making them a strong fit for clients in these sectors.
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Software Hospitality & leisure Advertising & marketing Education Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend NETGAINS for their fair pricing and exceptional value for money. One client noted that other U.S. companies were 'cost prohibitive,' while NETGAINS offered consistent service at a reasonable cost. Another review highlighted their ability to deliver on time and within budget, with results that exceeded expectations. Overall, feedback reflects a strong sentiment that NETGAINS provides high-quality services that justify their pricing, making them a preferred choice for many businesses.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Experienced
Clients express a highly positive sentiment towards Valoris Center, highlighting their extensive experience and professionalism. One client noted Valoris as an 'excellent and reliable partner' that significantly improved customer satisfaction and lead quality. The dedicated team and real-time feedback mechanisms were particularly praised, demonstrating effective collaboration. However, initial operational shifts required adjustment, indicating some challenges in the partnership's early stages. Overall, Valoris Center is recognized for their expertise and commitment to client needs.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Assistring LLC has received positive feedback from clients in the past six months, highlighting their exceptional customer service support and effective project management. One client noted a successful reduction in call drop rates from 40% to under 3%, attributing this to Assistring LLC's well-trained staff and responsiveness. The team is praised for their efficiency, on-time delivery, and availability throughout the year, with no areas for improvement identified by the client.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49San Diego, CA
Services provided
45% Video Production10% CRM Consulting and SI10% Digital Strategy +4 services10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization5% Content MarketingSee all 28 projectsNANOBOT Group is a specialized communication agency providing high-quality 2D and 3D animated videos and content strategies for the biomedical and pharmaceutical industries. Reviews indicate a strong emphasis on professionalism, timely delivery, and effective communication, with over 90% of clients noting their proficiency in translating complex scientific concepts and responsiveness to project needs. The company's ability to tailor visual solutions to client requirements is frequently praised across reviews.
Reviews mention Helpful
NANOBOT Group has received overwhelmingly positive feedback regarding their professionalism and communication. Clients praised Yuriy, the Founder, for his personable approach and responsiveness, highlighting that he made the project smooth and efficient. One client noted, "Nanobot was able to make that a smooth experience for us" while another emphasized Yuriy's "fantastic" attitude towards last-minute changes. Overall, clients expressed high satisfaction with the quality of work and the collaborative process, indicating a strong fit for various projects.-
Video Production for Biotech Company
5.0 Oct 22, 2021Nanobot and Yuriy are very personable and willing to help. They are professionals who are very good at what they do. Easy to communicate with.
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Product Animation Videos for Medical Device Company
5.0 Aug 7, 2020Yuriy's attitude about every change we made was impressive. He always seemed willing to help and that's exactly who we want to work with. He also communicated very well and always got back to us.
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Industry Experience
NANOBOT Group has demonstrated expertise across diverse industries, notably biopharmaceuticals, medical aesthetics, and biotechnology. Reviews reflect strong communication, timely project delivery, and high-quality visual content that effectively communicates complex concepts. Their work has been praised for enhancing understanding of medical technologies and improving marketing efforts, particularly in the biopharma sector, where they have helped clients achieve significant outcomes. Overall, NANOBOT Group is well-suited for projects within medical, biotechnology, and related industries.
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IT Services Medical Advertising & marketing Pharmaceuticals Other Industry Chemicals & Biotechnology Other industries HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend NANOBOT Group for their cost-effectiveness and value for money, highlighting their competitive pricing and high-quality deliverables. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another stated, "They provided great service at an affordable price." Overall, feedback reflects a strong sentiment of satisfaction regarding the balance between cost and quality, reinforcing NANOBOT's reputation as a reliable partner.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
30% Sales Outsourcing15% Email Marketing15% Marketing Strategy +4 services10% AI Agents10% Account-Based Marketing10% Demand Generation Marketing10% Market ResearchSee all 5 projectsProspects Hive is a marketing company specializing in cold outreach and lead generation services. Reviewers consistently praise their effective communication, timely delivery, and commitment to client success, with 100% mentioning their satisfaction with project outcomes. The firm has been noted for significantly increasing lead generation and improving lead quality, resulting in higher engagement rates and conversion metrics across various platforms.
Reviews mention Great team
Clients consistently praise Prospects Hive for their exceptional team dynamics and commitment to client success. One CEO noted that the team not only understood their objectives clearly but also delivered impressive results, including a 120% increase in email open rates and a 30% rise in qualified leads. The client emphasized that Prospects Hive acted as genuine partners, showcasing excellent communication and dedication. Overall, the sentiment reflects a strong endorsement of the team's performance and reliability.-
Lead Generation for Media Booking Solutions Company
5.0 Sep 13, 2024Their communication was excellent; they dedicatedly assigned team members to serve us on time every month. Most importantly, they were very sound in terms of communication with my team and commitment-based delivery. From my end nothing, Team was pretty much good fit with them.
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Industry Experience
Prospects Hive has showcased its expertise across various industries, including Hospitality & Leisure, Media, and Information Technology. In Hospitality, clients noted their effective SMS marketing and outreach strategies, resulting in increased brand visibility. In Media, they excelled in lead generation and market research, significantly enhancing outreach effectiveness. In Information Technology, their ability to improve lead quality and marketing strategy execution was particularly praised. Overall, feedback reflects a strong commitment to client success and effective communication in all sectors.
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Hospitality & leisure Media Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchProspects Hive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
25% Sales Outsourcing20% Business Consulting20% Marketing Strategy +3 services15% Email Marketing10% Content Marketing10% Market ResearchSee all 1 projectsHANGAR49 is a company specializing in customer acquisition and sales development services. Based on reviews, 100% of feedback is positive, highlighting their impressive ability to integrate with clients' teams and deliver valuable insights into market demands. They are praised for their collaborative approach and effective project management, contributing to ongoing client satisfaction and successful lead generation.
Industry Experience
HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 1 projectsHi-Deas Expedient Solutions Limited specializes in Contact Center Services, providing both inbound and outbound call center solutions to enhance client interactions. Reviews highlight their exceptional availability and efficient project management, with 100% of feedback praising their data-driven approach, crucial for fintech needs. Their services are recommended for businesses seeking precise telephonic support and customer care services.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Loans & Investments Company
4.5 — Hi-Deas Expedient Solutions Limited provides outsourced call center services to a loans and investments company. They answer customer calls and then provide data to the company. Read moreWas this helpful?
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
65% Call Center Services35% Back Office OutsourcingSee all 1 projectsVirtus Global Solutions is a lead generation and business development company excelling in providing positive leads and executing digital marketing strategies. According to 100% of the reviews, they deliver results punctually and professionally, enhancing profits by 30%–35% and delivering 60 leads monthly. Clients appreciate their professional approach, skilled team, and alignment with GDPR compliance.
Industry Experience
Virtus Global Solutions has demonstrated strong expertise in the telecommunications sector, particularly in lead generation and business development. Clients have praised their effective local and international marketing strategies, resulting in increased profits and successful recruitment. The overall sentiment is highly positive, highlighting their professionalism, timely delivery, and cultural alignment with clients. This provider is particularly well-suited for clients in telecommunications seeking robust lead generation and account management support.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Virtus Global Solutions' pricing, noting it aligns well with their budgets while delivering substantial value. One project manager highlighted that their cost-effectiveness contributed to a 30%-35% profit increase. Overall, feedback reflects a positive sentiment regarding the company's ability to provide quality services at a reasonable price, with clients recommending their services for their professional approach and effective results.Was this helpful?
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read moreWas this helpful?
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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Undisclosed< $25 / hr10 - 49Surat, India
Services provided
20% CRM Consulting and SI20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSee all 4 projectsVA Mantra is a virtual assistance company specializing in CRM management, contract compliance, and social media strategy for real estate businesses. Their reviews are overwhelmingly positive, with clients appreciating their responsiveness, on-time delivery, and ability to work during U.S. hours. Clients note a significant improvement in lead management and conversion rates, with 100% expressing satisfaction with their services.
Reviews mention Timely
Clients have consistently praised VA Mantra for their timely delivery and commitment to project management. One client noted that VA Mantra always delivered on time and maintained punctuality in their scheduled meetings, which contributed to effective communication. Additionally, their ability to work during overnight hours was highlighted as a significant advantage, enhancing efficiency compared to previous experiences with other VAs. Overall, the sentiment regarding timeliness is highly positive.-
Virtual Assistant Services for Real Estate Advisory Firm
5.0 Jun 5, 2026VA Mantra always delivered on time. We had standing meeting times, and the team was always on time. We communicated via virtual meetings, email, and a messaging app.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
VA Mantra has received positive feedback from recent clients who praised their expertise in contract compliance review, CRM management, and social media strategy. One client highlighted VA Mantra's efficiency in sorting contacts and delivering timely results, noting the team's ability to identify overlooked leads and improve engagement. The client appreciated the flexibility of working overnight, which enhanced productivity. Overall, the sentiment is highly favorable, with clients expressing intent to continue future collaborations.Was this helpful?
Industry Experience
VA Mantra has demonstrated expertise primarily in the real estate sector, providing vital support in areas such as CRM management, lead organization, contract compliance, and social media strategy. Feedback highlights their responsiveness, commitment to project deadlines, and ability to enhance lead conversion rates. Overall sentiment across reviews is highly positive, indicating the company's strong fit for clients seeking reliable virtual assistance in real estate operations.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise VA Mantra for their cost-effectiveness and value for money. One client noted that their pricing fit within budget constraints, while another mentioned an overall investment of less than $10,000 for significant results. The company's responsiveness and ability to deliver on time further enhance their perceived value, with clients expressing satisfaction in achieving measurable outcomes without compromising quality.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Paris, France
Services provided
25% Sales Outsourcing20% HR Outsourcing15% Executive Search +4 services10% Demand Generation Marketing10% Marketing Strategy10% PEO/Employee Leasing10% Web DesignSee all 5 projectsBringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.
Reviews mention Experienced
Clients have consistently praised BringToMarket for their experienced team and methodical approach to business expansion. Notable feedback highlights their adaptability and responsiveness, with one client noting the team's ability to quickly address needs and provide valuable guidance. Another client emphasized their strong organizational structure and iterative strategy, which contributed to successful market entry. Overall, the sentiment reflects high satisfaction with BTM's expertise, resulting in significant lead generation and successful project outcomes.-
Social Media & Email Marketing for Software Company
5.0 May 20, 2024The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results. BTM demonstrated a proactive approach by swiftly adapting their operations to meet our evolving needs, taking initiative to generate additional results and opportunities. I have nothing particular to say, BTM is an experienced team that delivers results and brings expertise to secure more meetings.
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GTM Strategy, Lead Gen, & Demand Gen Mktg for SaaS Company
5.0 Nov 13, 2024The methodical approach and ability to execute and iterate quickly were impressive. Through our collaboration, we realized that careful planning and preparation are crucial for entering a new market. BTM’s experienced team brings the expertise needed to succeed in new regions.
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Industry Experience
BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.Was this helpful?
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Undisclosed< $25 / hr50 - 249Montego Bay, Jamaica
Services provided
25% Call Center Services35% Logistics & Supply Chain Consulting15% Back Office Outsourcing +2 services15% Customer Service Outsourcing10% Sales OutsourcingSee all 3 projectsAdlinc Business Services Limited is a prominent provider of Call Center Services, specializing in 24/7 Customer Support, Dispatch Operations, and Driver Recruitment. With a 98% improvement in service level, clients commend their seamless integration and proactive customer communication, which reduced complaints by 60%. Their unique partnership approach ensures dedicated support, fostering operational excellence and customer satisfaction.
Reviews mention High-quality work
Clients have consistently praised Adlinc Business Services Limited for delivering high-quality work. Notably, a COO highlighted the exceptional talent provided, stating that their agents 'exceeded expectations' and were 'far superior' to local options. The client reported smooth onboarding and effective communication, leading to rapid team expansion. Overall sentiment reflects strong satisfaction with the quality of service, with no areas for improvement identified, underscoring Adlinc's commitment to excellence.-
Customer Service Outsourcing for Delivery Solutions Company
5.0 Sep 4, 2025Onboarding has been smooth, communication is easy, and the quality of talent they provide is outstanding. They don’t just fill seats, they’ve given us team members who learn fast, take initiative, and scale with our company. Our internal teams were skeptical at first, but after our first agent, we quickly found out that the quality of person that we get from Adlinc was far superior than anything we could find locally, even at twice the cost.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back-Office Support Services for Courier Company
5.0 — Adlinc Business Services Limited provides back-office support for a courier company. The team handles driver compliance, dispatch support, route management, overnight primary dispatch, and driver Read moreWas this helpful?
Industry Experience
Adlinc Business Services Limited has demonstrated significant expertise in the Logistics & Supply Chain industry, providing essential support in customer service, dispatch operations, and driver compliance. Clients report impressive scalability, enhanced operational efficiency, and superior talent acquisition, resulting in improved response times and cost savings. The overall sentiment is overwhelmingly positive, indicating a strong fit for businesses within logistics and transport sectors seeking reliable and skilled outsourcing solutions.
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Logistics & Supply Chain Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adlinc Business Services Limited's competitive pricing and exceptional value for money. One COO noted that the quality of talent exceeded local standards, even at double the cost. Similarly, a President emphasized the good value for the cost, which aligned with their budget. Overall, the sentiment reflects satisfaction with the company's pricing, with clients appreciating the balance between cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 3 projectsDialify LTD is a Contact Center Services provider specializing in both Inbound and Outbound Call Center operations, offering comprehensive Customer Support Services. Their reviews highlight a 100% positive feedback rate, with clients praising their exceptional call handling and customer service capabilities, resulting in improved customer satisfaction and higher sales conversion rates. Notably, clients commend their dedication and effective project management.
Reviews mention High-quality work
Clients consistently praise Dialify LTD for delivering high-quality work that significantly impacts their business outcomes. One client noted their 'exceptional delivery of high-quality customer sales and service,' highlighting improvements in customer satisfaction from 65% to 90%. Another client emphasized the 'dedication towards work' and 'top-notch service' provided by Dialify, which enhanced client retention and revenue growth. Overall, feedback reflects a strong sentiment of satisfaction with Dialify's performance and effectiveness.-
Call Center Services for Tech Recruiting Company
5.0 Sep 13, 2024The measurable outcomes from the project included Increased First Contact Resolution (FCR) and Improved Customer Satisfaction (CSAT) Scores. Efficiency gains led to shorter average call durations while maintaining quality service. Their service was top-notch, and the dedication towards work from Dialify is impressive.
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Back Office Outsourcing & Lead Generation for Travel Company
5.0 Sep 13, 2024When evaluating Dialify's performance, the standout feature was their exceptional delivery of high-quality customer sales and service. Their key strengths included a remarkable first contact resolution rate, enhanced sales conversion, and superior customer satisfaction. Their efficiency in managing customer inquiries, striking a balance between speed and quality, highlighted their comprehensive approach to customer service.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Tech Recruiting Company
5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read moreWas this helpful?
Industry Experience
Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.
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Human Resources Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Dialify LTD's competitive pricing and strong value for money, with multiple reviews noting that their costs fit within budgetary constraints. One client emphasized the 'good value for cost,' while another reported a substantial increase in sales revenue attributed to Dialify's services. Overall, the sentiment reflects satisfaction with the affordability and quality of the services provided, reinforcing Dialify's reputation as a cost-effective partner in achieving business objectives.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
19% Call Center Services61% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Corporate Training & CoachingSee all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting for Small Marketing Agency
4.5 — Read moreWas this helpful?
Industry Experience
Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported strong value for money with Arise, noting significant monthly savings ranging from $100 to $5,000. One client emphasized that their experience has been 'very good,' highlighting the company's reliability and helpfulness. Despite some uncertainty around specific pricing structures, the overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with one client mentioning a long-term partnership since 2006, indicating trust in the company’s value.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Sheridan, WY
Services provided
40% Call Center Services40% Transcription20% HR ConsultingSee all 1 projectsExclusive Calls is a company specializing in Call Center Services, particularly in customer follow-up and telemarketing. They have received overwhelmingly positive feedback, with clients praising their professionalism, dedication, and alignment with business values. Notably, 100% of reviewers commend their punctuality and effective communication, contributing to improved lead quality and overall customer satisfaction.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Exclusive Calls provides follow-up and call center services for a real estate company. The team is responsible for calling, meeting, and following up with the client. Read moreWas this helpful?
Industry Experience
Exclusive Calls has demonstrated strong expertise in the real estate industry, receiving positive feedback for their professionalism and alignment with client values. Clients highlight their effective communication, timely project delivery, and ability to enhance lead quality. The overall sentiment is highly favorable, indicating that Exclusive Calls is well-suited for real estate projects, where their services can drive significant results and client satisfaction.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Exclusive Calls' pricing and value for money. One reviewer noted that the pricing fit their budget and highlighted the good value for the cost, emphasizing the company's professionalism and alignment with their business values. The overall feedback indicates satisfaction with the services provided, with clients appreciating the straightforward approach and timely delivery, which reinforces the perceived value of the investment.Was this helpful?
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$1,000+$200 - $300 / hrFreelancerWashington, DC
Services provided
65% Sales Outsourcing25% Corporate Training & Coaching10% Business ConsultingSee all 3 projectsSalesByTomorrow specializes in Contact Center Services, particularly focusing on improving sales close rates and handling client objections. Reviews highlight their effectiveness in enhancing sales approaches, responsiveness, and creative passion for sales. The overall feedback underscores their capability in both Customer Support and Outbound Call Center services.
Reviews mention Knowledgeable
Clients consistently highlight SalesByTomorrow's extensive knowledge and expertise in B2B sales. One review specifically noted their 'in-depth knowledge and experience' and the ability to enhance sales processes effectively. The tailored training program was described as a 'game-changer,' showcasing their understanding of client needs. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with no reported areas for improvement.-
Sales Training & Consulting for E-Commerce Business
5.0 Oct 6, 2023I'm impressed with their in-depth knowledge and experience in B2B sales + the ability to jump in & improve any sales process.
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Industry Experience
SalesByTomorrow has demonstrated strong expertise in the Advertising & Marketing sector, particularly with e-commerce and B2B SaaS companies. Clients have praised their ability to enhance sales processes, increase closing rates, and shorten sales cycles, resulting in measurable revenue growth. Overall sentiment is highly positive, with feedback highlighting their tailored training, effective communication, and a genuine commitment to client success, making them a strong contender for businesses in these industries.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesByTomorrow is frequently noted for providing good value for cost, with clients highlighting that the pricing fits their budgets while delivering significant results. For instance, one client stated that they experienced increased sales revenue and higher conversion rates due to the company's tailored training. Another client emphasized the exceptional value and speed of delivery, suggesting that the company could charge more for their services given the quality provided. Overall, the sentiment regarding cost and value is highly positive.Was this helpful?
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$5,000+Undisclosed2 - 9Wrocław, Poland
Services provided
50% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service10% Account-Based MarketingSee all 3 projectsMeaningful Sales is a sales and marketing consultancy specializing in developing personalized go-to-market strategies and outreach campaigns. The company receives overwhelmingly positive feedback, with clients praising their project management and communication skills. Approximately 90% of reviewers highlight their expertise in tailoring communication and outreach initiatives, although some note the need for faster feedback improvements.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Meaningful Sales has received positive feedback from clients in the last six months, highlighting their expertise in outreach and project management. Clients noted successful outcomes, such as generating nearly 100 attendees for an event and thousands of researched contacts leading to signed contracts. The team is praised for their responsiveness and adaptability, although one client suggested improvements in feedback speed. Overall, the sentiment reflects a high level of satisfaction with the collaboration and results achieved.Was this helpful?
Industry Experience
Meaningful Sales has demonstrated expertise primarily in the Information Technology sector, providing effective outreach and marketing strategies. Clients praise their ability to develop targeted campaigns, enhance communication strategies, and integrate complex go-to-market systems. The overall sentiment is highly positive, highlighting their responsiveness, project management proficiency, and ability to generate measurable outcomes, making them a strong fit for technology-oriented businesses seeking to improve their sales and marketing efforts.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Meaningful Sales has consistently been recognized for providing good value for money, with clients noting their pricing as fitting within budgetary constraints. One client emphasized the company's 'good value for cost,' while another highlighted their responsiveness and proactive approach, which contributed to successful project outcomes. Overall, clients expressed satisfaction with the pricing relative to the quality of service and results delivered, indicating a strong sentiment that the investment in Meaningful Sales is worthwhile.Was this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 2 projectsCall Bro LLC. is a customer support services provider specializing in Contact Center Services, including Inbound Call Center and Customer Care Services. Reviews highlight their effective project management and tailored solutions, leading to a 25% increase in customer satisfaction and significant efficiency improvements. Positive feedback is unanimous with a 100% satisfaction rate, emphasizing their commitment to understanding client needs.
Reviews mention High-quality work
Clients have consistently praised Call Bro LLC for delivering high-quality work, particularly noting exceptional project management and responsiveness. One client highlighted the 'outstanding' quality of delivery, citing a significant improvement in their customer service conversion rate from 45% to 64.5%. The positive sentiment surrounding their performance is reinforced by high ratings and the company's ability to meet project goals effectively.-
Customer Service Outsourcing for Real Estate Company
5.0 May 26, 2023The quality of delivery was outstanding. Project management was handled extremely well and always in a timely manner. Very impressed with their responsiveness.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read moreWas this helpful?
Industry Experience
Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Call Center Services10% Back Office Outsourcing10% Custom Software Development +11 services10% Customer Service Outsourcing10% E-Commerce Development10% Mobile App Development5% AI Agents5% AI Development5% Content Moderation Services5% Data Annotation Services5% Finance & Accounting Outsourcing (FAO)5% IT Managed Services5% IT Staff Augmentation5% Web DevelopmentSee all 17 projectsSkyTech Global is a versatile company specializing in Contact Center Services, offering solutions such as Customer Support Services and Telemarketing Services. Across reviews, 100% of clients highlight their exceptional project management and communication. Notably, 80% of clients report significant improvements in customer satisfaction and operational efficiency, underscoring their commitment to delivering high-quality Customer Care Services and Phone Support.
3 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Team for Clothing Brand
5.0 — To handle a high volume of inquiries, a clothing brand hired SkyTech Global (formerly SkyTech Solutions) to provide customer support services. The team handles customer requests through the client's Read moreWas this helpful?
Industry Experience
SkyTech Global has demonstrated expertise across multiple industries, including business services, manufacturing, telecommunications, financial services, and advertising and marketing. Clients consistently highlight SkyTech Global's ability to enhance operational efficiency, customer support, and digital marketing effectiveness, often resulting in significant sales increases and improved customer satisfaction. Overall sentiment reflects a strong appreciation for their proactive communication, project management skills, and adaptability, making SkyTech Global a suitable partner for diverse industry needs.
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Telecommunications Business services Other industries Manufacturing Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SkyTech Global has received positive feedback regarding its cost-effectiveness and value for money. Clients noted that the pricing fit their budgets and provided good value, with one stating, "Pricing fit our budget" and another highlighting a "good value for cost." However, some reviews suggested room for improvement in cost transparency. Overall, the sentiment reflects satisfaction with the financial aspects of SkyTech Global's services.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Rotterdam, Netherlands
Services provided
17% Conversion Optimization17% Email Marketing17% Pay Per Click +3 services17% Sales Outsourcing16% Mobile & App Marketing16% Social Media MarketingSee all 7 projectsReadyScale is a versatile business development and compliance consultancy specializing in GDPR compliance, CRM setup, and growth strategy optimization. Feedback from clients is overwhelmingly positive, with 100% of reviewers praising their expertise, adaptability, and clear communication. The company's efficiency in delivering tailored solutions is highlighted, as is their ability to manage complex projects and exceed client expectations.
Industry Experience
ReadyScale has demonstrated expertise across various industries, including software, med-tech, and other sectors. Clients praise their deep understanding of compliance, adaptability, and effectiveness in business development strategies, which have led to increased leads and revenue growth. The overall sentiment remains positive, highlighting their strong knowledge in IT solutions and project management efficiency, making them a suitable partner for startups and established firms seeking growth and compliance support.
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Other Industry SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ReadyScale's competitive pricing and strong value for money. One project manager noted their selection was influenced by 'good value for cost,' while another client emphasized their 'fair price' for remarkable business development outcomes. Overall, feedback reflects a sentiment of satisfaction regarding cost-effectiveness, with several clients appreciating the quality of services delivered relative to the investment made.Was this helpful?
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingSee all 5 projectsNuma, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Numa's services, highlighting their seamless setup process and responsive support. One client noted the system's ease of use and its transformative impact on customer engagement, allowing for instant responses to inquiries. The ability to text from a landline was particularly praised for enhancing convenience, with clients reporting increased customer satisfaction and reduced labor costs. Overall, the sentiment reflects a strong endorsement of Numa's effectiveness in improving communication efficiency.-
Phone Messaging Service for Surfside Grille
5.0 Feb 24, 2020Numa Messenger has given us the opportunity to answer our guests' simple questions almost instantaneously with customizable auto-replies. They can now get a quick answer from us without having to call in or wait on hold while we juggle 3 phone lines on a busy night. Some of our guests have told us that they love how convenient it is because they often are at work or in another place where they can't call for a reservation, but now they can just text us and get confirmation via text without having to be interrupted with a call.
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Industry Experience
Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.
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Real estate Hospitality & leisure Beauty & Cosmetics Retail Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
Services provided
50% Engineering50% Sales OutsourcingSee all 1 projectsBS International GmbH is a lead generation and sales management company, specializing in increasing sales and optimizing sales processes. Clients report a 100% satisfaction rate, emphasizing their timely delivery and strong communication skills. They are noted for their expertise in industrial equipment sales, with no areas for improvement identified.
Industry Experience
BS International GmbH has received positive feedback primarily within the Engineering sector, particularly in industrial equipment sales. Clients commend their expertise in sales and lead generation, noting their timely delivery, transparency, and effective communication. The company is recognized for its good cultural fit and value, making it a strong choice for organizations seeking to boost sales and negotiate contracts in the engineering domain.
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EngineeringWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that BS International GmbH offers good value for money, with one reviewer specifically highlighting their pricing as fitting within budget while still delivering high-quality results. The company's transparency, timely delivery, and effective communication further enhance their perceived value. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingSee all 4 projectsNICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.
Reviews mention High-quality work
Clients consistently praise NICE inContact for delivering high-quality work that meets expectations. One review highlights the effective interactive voice response services, noting that the quality of work is good and facilitates better client communication. Additionally, the provision of updated tools and strong support further reinforces their positive reputation, with clients reporting a 5-10% savings in average spending. Overall, the sentiment surrounding their work quality is highly favorable, with no noted areas for improvement.-
IVR Services
4.5 Dec 21, 2017The quality of work is good and it meets what they offer.
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Read 4 Reviews0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
NICE inContact has garnered positive feedback across various industries, including Information Technology, Media, Business Services, and Other Industries. Clients praise their updated tools, competitive pricing, and effective communication. The company is particularly noted for enhancing customer support efficiency and productivity. Overall, they are recommended for businesses seeking reliable inbound services, especially in sectors where customer interaction is crucial.
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Other industries Media Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as providing good value for money, with competitive pricing structures that often save them significant costs. One client reported saving between 5% and 10% of their average spending monthly, while another noted savings of approximately $10,000 per month. Despite some clients indicating higher costs, they expressed satisfaction with the quality and convenience of the services provided, suggesting that the investment was justified by the benefits received.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
15% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +4 services15% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingSee all 2 projectsVoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
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Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.Was this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 1 projectsConeit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.
Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerceWas this helpful?
Average Project Cost Breakdown
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Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Business Consulting +3 services15% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingSee all 17 projectsWestshore Bpo Pvt Ltd is a professional provider of Contact Center Services, offering Customer Support Services through various channels including phone, email, and chat. The company consistently delivers reliable and timely support, with reviewers noting an improvement in customer service capabilities and satisfaction. Positive feedback constitutes 100% of the reviews, highlighting their commitment, adaptability, and excellent service delivery.
Reviews mention Great project management
Clients consistently praised Westshore Bpo Pvt Ltd for their excellent project management, highlighting their timely delivery and responsiveness. One client noted that project management has not been a let-down over four years, emphasizing their adaptability and proactive communication. Another client reported effective management, with consistent on-time delivery and accommodation of requests. Overall, the sentiment reflects strong satisfaction with their project management capabilities, contributing significantly to improved customer service and satisfaction ratings.-
Customer Service Outsourcing for Outsourcing & Offshoring Consultancy
5.0 Apr 26, 2024They managed the project effectively. They consistently delivered everything on time and were very accommodating to our requests.
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Customer Service Outsourcing for IT Services Company
5.0 Nov 11, 2024WESTSHORE BPO has been at outsourced our customer support for the past four years and project management has not been a let-down. It always meets the delivery schedule and is keen on ensuring that there is smooth running through the management of projects. WESTSHORE BPO has been particularly ‘reactive’ in all their dealings with us and willing to alter the modes and techniques used depending on the circumstances on the ground.
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Customer Assistance & IT Support Services for IT Company
5.0 Apr 6, 2024They did a good job managing the project. They were really accommodating to our requests and constantly delivered everything on schedule.
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2 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Services Company
5.0 — Westshore Bpo Pvt Ltd worked with an IT services company to handle their customer support efforts through chat, email, phone, and web forms. They provided assistance in English and Japanese. Read moreWas this helpful?
Industry Experience
Westshore Bpo Pvt Ltd has received mixed feedback across various industries, including software development, IT services, healthcare, and financial services. While clients in IT and healthcare reported improvements in customer support and satisfaction, others expressed dissatisfaction regarding professionalism and project management. Overall, the company demonstrates strengths in adaptability and communication, particularly in IT environments, although concerns about reliability persist in other sectors. Potential clients in IT and healthcare may find a better match with Westshore Bpo's capabilities.
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Software IT Services Healthcare Financial services Other Industry Information technologyWas this helpful?
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UndisclosedUndisclosed2 - 9Wien, Austria
Services provided
55% Account-Based Marketing45% Sales OutsourcingSee all 1 projectsBizXpand is a lead generation company specializing in social media and email outreach, particularly in the DACH region. Reviews indicate a high level of satisfaction, with 100% positive feedback highlighting their effective project management and impactful results, such as generating 100+ leads and consistently booking weekly meetings with sales teams.
Industry Experience
BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.
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Read All ReviewsWhat Clients Have Said
Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Content Marketing20% Graphic Design15% Sales Outsourcing +8 services10% Search Engine Optimization5% Demand Generation Marketing5% Digital Strategy5% Ecommerce Marketing5% Email Marketing5% Pay Per Click5% Public Relations5% Social Media MarketingSee all 4 projectsLeadsPanda is a content creation agency specializing in blog writing, guest posting, and influencer engagement. Clients commend their efficiency, responsiveness, and the quality of content generated, noting a significant increase in organic traffic and engagement. Approximately 90% of reviewers highlight their adaptability and project management skills, though some suggest improvements in technical SEO and content creativity.
Reviews mention Well-organized projects
Clients have praised LeadsPanda for their well-organized project management, noting their amenable team and effective communication methods. One client highlighted their streamlined processes and adaptability, stating, "Working with them is easy," while reporting a significant increase in organic traffic. The use of tools like Google Drive and Excel for project management was also mentioned positively, reinforcing the sentiment of efficiency and organization in their operations.-
Digital & Content Mktg for Chemical B2B Marketplace Platform
5.0 Sep 28, 2022They’re super amenable; the team is well-organized and takes direction well. We just use Google Drive and Excel to manage the project. For communication, we have monthly meetings and send emails.
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Industry Experience
LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.
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Financial services Other Industry SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.Was this helpful?
More responsive than most other service providers
Get in TouchLeadsPanda is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Document Digitization & Management +3 services20% Recruiting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Efficient
Clients have consistently highlighted InfoSource Bulgaria Ltd's efficiency in project execution. One reviewer noted that the company completed their project with 'required precision and data accuracy.' Additionally, the cost-effectiveness and attention to detail were praised as remarkable. Regular communication, including weekly touchpoint calls, further enhanced the workflow, contributing to a positive overall sentiment regarding their efficiency.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022The project was completed with the required precision and data accuracy, demonstrating their efficiency. We maintained a structured workflow with weekly touchpoint calls and necessary communication over Skype, which contributed to the project's smooth progression.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$1,000+Undisclosed2 - 9Calgary, Canada
Services provided
50% Email Marketing50% Sales OutsourcingSee all 3 projectsRoyal Genix is a digital marketing and lead generation company known for its effective approach to client engagement and project management. The reviews highlight a 100% satisfaction rate, with clients praising their capacity to generate high-quality leads and their structured, reliable communication. Approximately 67% of reviewers specifically commend Benny's dedication and organizational skills in delivering impactful results.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights that Royal Genix excels in delivering high-quality lead generation and consistently meets deadlines. A client noted the effectiveness of their complex data enrichment and outreach strategies, which resulted in numerous positive responses and booked calls with executives. The client appreciated Royal Genix's alignment with their values and praised the company's project management, indicating a strong fit for their needs without any suggested areas for improvement.Was this helpful?
Industry Experience
Royal Genix has demonstrated expertise across various industries, including roofing, software development, and information technology. Clients commend their proficiency in lead generation and digital marketing, highlighting impressive results like significant lead increases and high ROI. The overall sentiment is positive, with feedback praising their communication, organization, and dedication. Potential clients in roofing and software development looking to enhance their marketing strategies or improve lead generation would likely find Royal Genix a suitable partner.
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Construction Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Royal Genix for its fair pricing and exceptional value for money. One client noted a $19,000 return on a $7,000 investment, emphasizing that the company is flexible and attentive to needs. Another highlighted a monthly expenditure of $1,000, leading to an overwhelming influx of leads. Overall, clients express satisfaction with the cost-effectiveness of the services provided, with no significant complaints regarding pricing or value.Was this helpful?
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$5,000+Undisclosed250 - 999
Services provided
10% Call Center Services35% Accounting35% Back Office Outsourcing +1 service20% Customer Service OutsourcingSee all 2 projectsIQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.
Reviews mention Innovative
The sentiment surrounding IQ BackOffice's innovative capabilities is overwhelmingly positive, with clients highlighting their use of advanced technology that enhances efficiency and security. One client noted, "They use innovative technology and provide great security," while another emphasized that their services significantly ease operational burdens, stating, "It is very innovative and makes our work much easier." Overall, clients appreciate the innovative solutions that contribute to substantial time and cost savings.-
Cybersecurity and Legal Crowdsourcing for Healthcare Firm
5.0 Nov 2, 2017They use innovative technology and provide great security. Their service is very safe and fast.
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Industry Experience
IQ BackOffice has garnered positive feedback from clients in the Business Services and Healthcare industries. In Business Services, the company excels in payment processing, providing significant cost and time savings. In Healthcare, they offer innovative solutions that enhance efficiency, security, and client support. Overall, clients commend their exceptional customer service and the strength of their team, indicating a strong fit for organizations seeking back office support in these sectors.
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Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IQ BackOffice as providing good value for money, citing significant cost savings and efficiency improvements. One client reported saving $5,000 monthly and 20-30 hours of work, while another noted a monthly savings of $2,200 and 150 hours saved. The pricing structures varied, with one client using hourly billing and another opting for an annual package. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Call Center Services30% Accounting30% Finance & Accounting Outsourcing (FAO) +4 services15% Back Office Outsourcing5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SISee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.-
Business Services for Digital Marketing & Consulting Agency
5.0 Aug 23, 2021Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience
Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human ResourcesWas this helpful?
Average Project Cost Breakdown
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Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Breznik, Bulgaria
Services provided
30% Business Consulting30% Sales Outsourcing20% Account-Based Marketing +1 service20% Market ResearchSee all 9 projectsPassion4Growth is a lead generation and business development company that excels in enhancing client portfolios and expanding market presence through strategic partnerships and digital outreach. Their reviews reflect a 100% positive sentiment, highlighting effective communication, timely delivery, and proactive engagement. Approximately 83% of reviewers praised the company's innovative approach and personalized strategies, emphasizing their commitment to client success and growth.
Reviews mention Efficient
Clients consistently praise Passion4Growth for their efficiency and effectiveness in lead generation. One review highlighted that the collaboration doubled revenue and significantly increased market reach in Europe. The client noted that communication was seamless, with the team demonstrating a strong understanding of requirements without the need for repetition. Overall, the sentiment reflects a high level of satisfaction with their proactive approach and quick responsiveness.-
Lead Generation for Recruitment Agency
5.0 Jun 7, 2022They were very effective. Their proactiveness, initiative, and fast response impressed me the most.
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Industry Experience
Passion4Growth has demonstrated significant expertise across multiple industries, including Software, Advertising & Marketing, Telecommunications, IT Services, and Human Resources. Clients consistently praised their proactive communication, strategic approach, and ability to deliver measurable results, such as increased leads and client acquisition. The overall sentiment is positive, highlighting their strengths in lead generation and sales pipeline management, making them particularly suitable for companies seeking growth in tech-focused and service-oriented sectors.
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Advertising & marketing Telecommunications IT Services Human Resources Software DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Passion4Growth's competitive pricing and strong value for money. For instance, one CEO noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client emphasized the company's 'great culture fit' and the overall perception of high quality relative to their expenses. Overall, feedback reflects a positive sentiment regarding the affordability of services, with many clients expressing satisfaction with the outcomes achieved for the investment made.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49
Services provided
70% Email Marketing30% Sales OutsourcingSee all 5 projectsSales.co is a lead generation company specializing in crafting and executing outbound email campaigns and sales funnels. Reviews indicate that they deliver consistently on time and are praised for their responsiveness and expertise, with 80% of clients reporting positive outcomes, including increased revenue and a substantial pipeline. However, some clients suggest improvements in reporting and campaign analytics.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Sales.co has received positive feedback from clients regarding their lead generation services, with notable successes in increasing qualified leads and revenue. One client reported generating over $80,000 in pipeline opportunities and closing $10,000 within two months. Another mentioned a 25%–30% increase in qualified leads through personalized messaging. Clients appreciate Sales.co's responsiveness, expertise, and timely delivery, although some expressed a desire for more detailed reporting. Overall, the sentiment is highly favorable, indicating Sales.co is effectively meeting client needs.Was this helpful?
Industry Experience
Sales.co has received positive feedback primarily from clients in the Advertising & Marketing and Construction industries. In Advertising & Marketing, they excelled in lead generation and cold email outreach, demonstrating expertise and responsiveness that often resulted in significant revenue growth for clients. Meanwhile, in Construction, Sales.co effectively increased qualified leads and client engagement, contributing to project wins and revenue enhancement. Overall, their strengths lie in lead generation, campaign management, and client collaboration, making them well-suited for businesses in these sectors.
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Advertising & marketing ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Sales.co is frequently recognized for providing good value for the cost, with clients noting that their services often outperform competitors at a lower price. One client highlighted generating over $300,000 in pipeline opportunities while staying ROI positive. However, there were some concerns regarding the accuracy of communications and reporting, with suggestions for improved analytics. Overall, the sentiment suggests that Sales.co is a cost-effective choice for lead generation services.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% StaffingSee all 1 projectsPatient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support Services for Marketing Agency
5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read moreWas this helpful?
Industry Experience
Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketingWas this helpful?
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Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Spokane, WA
Services provided
25% Branding25% Content Marketing25% Sales Outsourcing +1 service25% Search Engine OptimizationSee all 2 projectslilAgents is a versatile digital agency specializing in web development, SEO strategy, and brand identity services. Reviewers appreciate their personalized care and adaptability, with 100% noting significant improvements in digital presence and brand cohesion. Clients commend their project management and proactive communication, resulting in seamless project execution and noteworthy growth in online engagement and sales.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
lilAgents has received positive feedback for their recent work, particularly noted for their effective website design and migration services. A client highlighted a 100% increase in website traffic within the first month post-engagement, attributing this success to lilAgents' SEO strategy. The team's personalized approach and effective communication were also praised, with no suggestions for improvement mentioned. Overall, clients express high satisfaction with lilAgents' performance and results.Was this helpful?
Industry Experience
lilAgents has demonstrated expertise across the Food & Beverage and Mental Health Therapy industries. Clients in the Food & Beverage sector praised their ability to create cohesive brand identities and drive significant revenue growth through effective project management and communication. In the Mental Health Therapy field, they achieved a notable increase in website traffic and streamlined website management, highlighting their skills in web development and SEO. Overall, feedback reflects a strong sentiment of reliability, responsiveness, and a client-centered approach, positioning lilAgents as a valuable partner in these sectors.
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Food & Beverage Other industriesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have positively noted lilAgents' pricing as being budget-friendly and providing good value for the cost. One client emphasized that their selection was influenced by how well the pricing fit their budget alongside the company's cultural alignment. Another client reported an investment of less than $10,000, which led to a significant increase in website traffic, showcasing effective results relative to the cost. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and delivered value.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Sunny Isles Beach, FL
Services provided
10% Call Center Services10% Audio Production10% CRM Consulting and SI +11 services10% Content Marketing10% Custom Software Development10% Robotics Process Automation10% Social Media Marketing10% Web Design5% AI Development5% Marketing Strategy5% Mobile App Development3% Graphic Design1% API Development1% Generative AISee all 2 projectsJosh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.
Industry Experience
Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +5 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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$1,000+< $25 / hr50 - 249South San Francisco, CA
Services provided
10% Call Center Services20% Market Research20% Marketing Strategy +4 services20% Social Media Marketing15% Sales Outsourcing10% Email Marketing5% Customer Service OutsourcingSee all 5 projectsBrightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.
Reviews mention High-quality work
Clients consistently commend Brightest Minds for their high-quality work in lead generation, noting their effective, data-driven strategies that resulted in impressive metrics, such as an 11.8% response rate and a 61.1% open rate on campaigns. One client highlighted their personalized approach and the tailored services that enhanced lead qualification and nurturing. Overall, the sentiment reflects strong satisfaction with the quality of deliverables and the expertise demonstrated by Brightest Minds' team.-
Lead Generation for Enterprise Platform Company
5.0 Feb 28, 2023The workflow between our team and Brightest Minds was highly effective. Both companies worked together to create an efficient system that allowed them to quickly generate qualified leads. The result was a significant increase in the number of leads generated, with a higher conversion rate than previously achieved.
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Industry Experience
Brightest Minds demonstrates notable expertise in lead generation across various industries, including e-commerce, real estate, and business services. Clients commend their data-driven approach, personalized outreach, and effective communication, resulting in significant lead conversion rates and successful partnerships. The overall sentiment is highly positive, particularly in the e-commerce and real estate sectors, highlighting their ability to tailor strategies to specific client needs and deliver measurable outcomes.
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Real estate Software Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Brightest Minds' competitive pricing and strong value for money. One client noted their services were 'extremely affordable,' while another emphasized their 'cost-effective' approach to personalized campaigns. The positive sentiment surrounding the company's pricing is reinforced by the successful outcomes achieved, such as high lead generation rates and conversion success. Overall, clients feel they receive substantial returns on their investment, making Brightest Minds a favorable choice for lead generation services.Was this helpful?
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
30% Call Center Services35% Mobile App Development25% Web Development +1 service10% AR/VR DevelopmentSee all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
Reviews mention Accommodating
Clients have expressed high satisfaction with Captico Consultancy's accommodating nature, noting their prompt responses to needs and timely project completion. One client highlighted their impressive commitment, stating, 'They responded quite well to our needs and they completed the work well on time.' Overall, the sentiment reflects a strong appreciation for the company's ability to adapt and meet client expectations effectively.-
Web Dev & Design for Printing Consumable Manufacturer
5.0 Mar 17, 2023They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people. We were impressed with their commitment.
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Industry Experience
Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.
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Chemicals & Biotechnology IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49New Delhi, India
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Transcription +1 service20% TranslationSee all 1 projectsCosmic Sounds - Dubbing Voice Over Company specializes in providing transcription and multilingual voiceover services. The feedback is overwhelmingly positive, with 100% of the reviewers praising their work quality and prompt service. Clients appreciate their effective communication and expansion efforts, with no areas identified for improvement.
Industry Experience
Cosmic Sounds excels in the Advertising & Marketing sector, providing transcription and multilingual voiceover services. Clients praise their prompt communication and high-quality work, indicating a positive impact on video production. The company's collaboration with various studios in India enhances their service capabilities. Overall, their expertise is well-regarded, making them a suitable partner for projects requiring effective voiceover solutions in this industry.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding the value for money offered by Cosmic Sounds. One review highlighted a $10,000 investment, noting satisfaction with the quality of work and prompt communication. The client emphasized that the team consistently delivers high-quality results without any issues, indicating strong value relative to cost. Overall, feedback suggests that clients feel they receive a worthwhile return on their investment, reinforcing the company's reputation for cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999San Francisco, CA
Services provided
60% Market Research20% Sales Outsourcing10% CRM Consulting and SI +1 service10% Digital StrategySee all 1 projectsDataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.
Industry Experience
DataBees has demonstrated significant expertise in the software and e-commerce technology industries, particularly in lead generation and database expansion. Clients have praised their high-quality work, effective communication, and ability to deliver impactful results, such as generating sales opportunities. Overall sentiment reflects strong satisfaction, indicating that DataBees is a suitable partner for businesses in need of research and lead qualification services within these sectors.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised DataBees for their cost-effectiveness and value for money, highlighting the quality of work in relation to pricing. One client noted that their decision to continue working with DataBees was influenced by consistent quality and communication over multiple projects. Overall, the sentiment reflects satisfaction with the pricing structure, as clients feel they receive substantial value for their investment.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49London, England
Services provided
10% Call Center Services50% IT Managed Services25% Other IT Consulting and SI +1 service15% IT Strategy ConsultingSee all 3 projectsCarden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.
Reviews mention Helpful
Clients have expressed high satisfaction with Carden IT Services, highlighting their prompt response and supportive team. One client noted, 'The consistent calm and supportive manner of the team... was impressive,' and emphasized the effectiveness of their communication. Despite a few minor delays in issue escalation, the overall sentiment remains positive, with clients appreciating the resolution of problems and the assistance in maintaining operational efficiency.-
IT Services for Educational Experience Platform
4.0 Oct 15, 2019The consistent calm and supportive manner of the team and their tenacity in resolving my issues were impressive. They never sound anything but happy to help, even after a month of calling in to them daily!
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Industry Experience
Carden IT Services has garnered positive feedback across various industries, including Education, Business Services, and Financial Services. Clients commend their expertise in IT support, particularly for network management and systems maintenance. The team is recognized for their responsive, friendly service and effective communication. Overall sentiment is highly favorable, highlighting Carden's ability to deliver timely solutions that enhance operational efficiency and client satisfaction across these sectors.
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Financial services Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Carden IT Services' competitive pricing and exceptional value for money. One reviewer noted that their IT systems ran smoothly due to Carden's ongoing support and innovative solutions. Another client appreciated the team's prompt and effective responses, emphasizing that the service justifies the investment. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, with no significant areas for improvement mentioned.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
45% Call Center Services30% Robotics Process Automation25% AI AgentsSee all 1 projectsGennexa.AI is a company specializing in BPO services with a focus on sales outreach. Review feedback highlights their structured, professional approach and clear communication, with 100% of clients appreciating their personalized service and prompt responses. Their ability to establish a consistent process for engaging potential clients is notably praised.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Media Company
5.0 — Gennexa.AI provided BPO services for a media company. The team helped with sales outreach and supported prospect identification and outreach activities. Read moreWas this helpful?
Industry Experience
Gennexa.AI has demonstrated expertise in the media industry, particularly in BPO services and intelligent automation. Clients have noted their strong project management skills, organizational proficiency, and effective communication. The overall sentiment reflects satisfaction with the company’s structured approach, adaptability, and ability to enhance sales outreach processes. This feedback indicates that Gennexa.AI is a suitable partner for organizations within the media sector seeking streamlined operations and improved client engagement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Gennexa.AI for their competitive pricing and overall value for money, noting that the company's services fit within budget constraints while delivering quality outcomes. One client highlighted that Gennexa provided good value for cost and aligned with their company values. Additionally, the professional and organized project management, along with clear communication, further contributed to the perception of value in their offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
45% Sales Outsourcing40% Email Marketing5% Digital Strategy +2 services5% Market Research5% Marketing StrategySee all 4 projectsLeadFlow B2B Agency is a lead generation and outreach company specializing in LinkedIn and email strategies. Across their reviews, 100% of clients commend their effective communication, timely delivery, and strong alignment with client values. Approximately 67% of reviewers highlight their impressive execution on metrics and KPIs, with no areas for improvement noted.
Reviews mention Timely
Clients consistently praised LeadFlow B2B Agency for their timeliness and effective communication. One reviewer noted that all deliverables were provided on time, highlighting 'very good communication' throughout the project. Another client echoed this sentiment, stating that everything was delivered on time with great communication and regular reporting. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that LeadFlow B2B Agency meets deadlines reliably and maintains proactive communication with clients.-
Email Marketing for AI Solutions Company
5.0 Nov 27, 2023Deliver items on time. Very good communication. Their great work attitude, good communication, and ability to deliver great results stand out.
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Digital Marketing for Game Art & Product Development Co
5.0 Nov 29, 2023Everything on-time, great communication, syncs, reports.
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Industry Experience
LeadFlow B2B Agency has garnered positive feedback across various industries, including Information Technology, Software, and Creative CGI. Clients highlight their expertise in lead generation, appointment setting, and outreach campaigns, demonstrating strong performance in enhancing brand awareness and client acquisition. Overall sentiment reflects satisfaction with their communication, timely delivery, and effective results, making them a suitable partner for companies seeking growth in technology-driven sectors and creative industries.
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Design Information technology SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LeadFlow B2B Agency's pricing as fitting their budget while providing excellent value for the cost. For instance, one client noted the agency's services aligned well with their financial expectations, emphasizing 'good value for cost.' Another client humorously suggested they should charge more, indicating satisfaction with the return on investment. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services.Was this helpful?
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Easy to work with
Clients consistently praised Swivelt for being easy to work with, highlighting the friendly and communicative nature of their project managers. One review noted the project manager's ability to understand requirements effectively, contributing to a smooth workflow. Overall, the sentiment regarding their ease of collaboration is overwhelmingly positive, with clients expressing satisfaction with the team's responsiveness and professionalism throughout the project.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with and understand all the requirements. Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience
Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.3/40.018.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
37.9/40.019/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.6/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$50 - $99 / hr50 - 249Olympia, WA
Ability to deliver
36.9/40.019.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.8/40.017/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
35.6/40.017.2/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.1/40.016.8/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
38.8/40.019/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.4/40.017.6/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other
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