Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
15 Leaders 15 Contenders
9,273 Companies
Contact Center Outsourcing Service Providers
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceeds expectations
Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Accessible
Clients have expressed high satisfaction with Helpware's accessibility and responsiveness. One reviewer noted that the team was 'proactive and super helpful' in addressing support tickets, and they praised the effective onboarding process that facilitated clear communication. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to being available and supportive, with no significant areas for improvement identified in the initial experiences.-
Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020The team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated extensive expertise across various industries including Telecommunications, Information Technology, Healthcare, eCommerce, and more. Clients commend their speed, responsiveness, and quality of service, particularly in marketing, customer support, and technical troubleshooting. Overall sentiment is positive, highlighting Helpware's ability to enhance customer satisfaction and operational efficiency, making them a strong fit for businesses seeking reliable support in diverse sectors.
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Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Business services Telecommunications Arts, entertainment & music Advertising & marketing Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+$100 - $149 / hr2 - 9Hong Kong, Hong Kong
Services provided
50% Sales Outsourcing25% Business Consulting25% Marketing StrategySee all 2 projectsTransform Asia is a business development and market research firm specializing in distributor network establishment and international business facilitation in Asia. Reviews indicate a 100% satisfaction rate, highlighting their proactive workflow, effective communication, and extensive local network, which are crucial for successful project outcomes. Their ability to provide relevant market insights and well-targeted meetings is consistently appreciated.
Reviews mention Communicative
Client feedback indicates that Transform Asia is highly communicative, with smooth communication noted throughout the project. The consultant appreciated the responsiveness of the team, particularly the Director, Jean, and his local expertise, which facilitated effective B2B meetings. The client emphasized that the extensive local network and timely updates contributed significantly to the success of the engagement, reinforcing an overall positive sentiment regarding communication.-
Market Research & B2B Meeting for National Agency
4.5 Mar 25, 2022The communications went smoothly.
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Industry Experience
Transform Asia has received positive feedback across the Manufacturing and Consulting industries. In Manufacturing, they effectively facilitated distributor searches, demonstrating proactive communication and successful outcomes. In Consulting, their expertise in market research and extensive regional networks proved invaluable for greenfield projects, leading to well-targeted B2B meetings. Overall, clients commend Transform Asia for their industry insights and effective collaboration, making them a strong fit for projects in these sectors.
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Manufacturing ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Transform Asia's pricing and overall value for money. One client noted that the proposal and service pricing were 'interesting,' indicating competitive rates. Another client appreciated the efficiency of their market research and the timely organization of B2B meetings, emphasizing that the services provided were well-targeted and relevant. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Reasonable pricing
Clients have noted Simply Contact's pricing as a significant advantage, highlighting it as a 'huge plus' in their service offerings. One client specifically appreciated the 'good price for German-speaking resources,' which influenced their decision to collaborate. However, while pricing is favorable, clients have expressed concerns regarding the effectiveness of sales results, suggesting that while Simply Contact is competitive in terms of cost, there may be limitations in their sales capabilities.-
Telemarketing Outsourcing for Call Center
4.0 Jun 4, 2020Simply Contact’s prices are a huge plus. I can’t recommend Simply Contact for sales because of our experience, but if someone needs customer support or resources to handle incoming calls and emails, Simply Contact offers great pricing.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 2 projectsReps Direct is a company specializing in Contact Center Services, offering Customer Support and Phone Support to businesses. Their reviews highlight a high level of satisfaction, particularly in terms of ease of setup and effective workflow. Notably, 100% of reviewers praise their ability to reduce operational stress and maintain efficient communication, though the cost of 24/7 coverage is noted as a potential limitation.
Reviews mention Easy to work with
Clients consistently express that Reps Direct is easy to work with, highlighting their effective communication and understanding of project requirements. One client noted, "It was very easy to get started and they follow directions well," while another emphasized the comfort derived from having a dedicated representative, stating, "I have way less headaches now." Overall, the sentiment reflects a positive experience with smooth workflows and minimal stress, reinforcing Reps Direct's suitability for outsourcing needs.-
Customer Service & Data Entry Outsourcing for T-Shirt Seller
5.0 Jul 1, 2020It was very easy to get started and they follow directions well.
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Outsourced Customer Support for Online Dating Website
5.0 Jul 1, 2020Everything was easy to setup. As I mentioned I just had to provide credentials for them to login. I did a day of training and turned it all over. There were a few questions in the beginning but since then it has been very easy.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Data Entry Outsourcing for T-Shirt Seller
5.0 — Reps Direct provides customer service and data entry help. They're responsible for uploading new items and pictures on all store platforms. Read moreWas this helpful?
Industry Experience
Reps Direct has garnered positive feedback primarily in the Consumer Products and Online Dating industries. Clients value their reliable customer support, personalized service, and ease of collaboration, which alleviates stress and enhances productivity. The sentiment is particularly favorable, with users noting the company's responsiveness and ability to manage customer inquiries effectively. Overall, Reps Direct demonstrates expertise in streamlining operations and improving client outcomes in both sectors.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Reps Direct's pricing structure, noting it provides good value for money. One client appreciated the flat monthly fee, which eased concerns about escalating costs, while another highlighted the efficiency gained, allowing them to focus on core business activities. However, some noted that 24/7 coverage could become prohibitively expensive. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and reliability in delivering outsourced services.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9WIRRAL, England
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services15% Affiliate Marketing10% Digital Strategy10% Sales Outsourcing5% Conversion OptimizationSee all 3 projectsLead Pronto is a digital marketing agency specializing in lead generation, web design, and social media management. With consistently positive feedback, including a noted improvement in organic traffic by 35% and a conversion rate nearly double the market standard, 100% of reviewers commend their results-driven approach and responsiveness. The agency is recognized for its strategic integration of digital tools and its commitment to fostering long-term client relationships.
Reviews mention Communicative
Clients consistently note Lead Pronto's exceptional communication skills, highlighting their accessibility and willingness to engage in discussions. One client remarked on their team's readiness to provide updates and the strong teamwork ethic they foster. The feedback emphasizes that Lead Pronto not only values client interactions but also prioritizes delivering results, creating a supportive environment for collaboration. Overall, the sentiment regarding their communicative nature is highly positive.-
Lead Generation & Digital Marketing Services for Consultancy
5.0 May 14, 2020The Lead Pronto team is very accessible and communicative. If I need an update, I can give them a ring, and they’re always happy to talk. They make the time to chat with me. There’s real teamwork ethic there.
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Industry Experience
Lead Pronto has demonstrated expertise in the consulting, legal, and real estate industries, receiving positive feedback for their ability to generate quality leads and enhance digital presence. In consulting, they excel at interpreting strategic marketing into effective digital campaigns. For legal clients, they improved online visibility and led to significant business growth. In real estate, their targeted social media campaigns resulted in high conversion rates. Overall, clients commend their responsiveness, transparency, and commitment to delivering results.
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Consulting Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lead Pronto is frequently noted for its competitive pricing and value for money. Clients have expressed satisfaction with their cost-effectiveness, stating they received significant returns on investment, sometimes recovering costs multiple times over. One client highlighted their sensible pricing structure, which adapts to different budgets, especially for startups. Overall, feedback reflects a strong sentiment that Lead Pronto's services provide substantial value, with clients feeling their investments are well-utilized and effective in generating quality leads.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Call Center Services50% IT Staff Augmentation25% Customer Service OutsourcingSee all 1 projectsHelpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Call Center Services20% AI Agents20% Business Consulting +2 services20% Generative AI20% Sales OutsourcingSee all 3 projectsScaleMeets is a digital marketing and technology solutions company specializing in AI-driven lead generation, SEO, and custom web tool development. The firm receives highly positive feedback, with clients reporting significant improvements in lead quality, conversion rates, and website traffic. Approximately 100% of reviewers commend ScaleMeets for their personalized and results-oriented approach, reflecting their commitment to long-term client success.
Reviews mention Great project management
Client feedback reflects a strong sentiment regarding ScaleMeets' project management capabilities. One client praised their punctuality, noting that all deliverables were completed on time and that the team was responsive and flexible to requests. Another client echoed this sentiment, highlighting their organizational skills and effective communication during virtual meetings. Overall, clients appreciate ScaleMeets' attentive approach and reliable execution, indicating a high level of satisfaction with their project management practices.-
SEO & Custom Web Tools Dev for Online Tools Company
4.5 Nov 17, 2025As someone who’s been working with ScaleMeets for a bit now, I gotta say their project management is on point. They delivered everything on time, no delays. Whenever I had questions or needed adjustments, they were quick to respond and pretty flexible. Always felt like they were on top of things. Solid service overall.
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Digital Marketing Services for Beauty & Cosmetics Company
5.0 Nov 27, 2025ScaleMeets’ project management has been excellent. They’re organized and communicative. We mainly communicate through virtual meetings.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, ScaleMeets has received positive feedback for their effective lead generation and custom tool development, resulting in significant increases in traffic and sales conversions (up to 40% and 20%, respectively). Clients praised their personalized approach and excellent project management, with timely deliverables and responsive communication. Notably, one client highlighted a 30% rise in affiliate revenue, emphasizing ScaleMeets' commitment to understanding business needs. Suggested improvements included enhancing proactive communication on project timelines.Was this helpful?
Industry Experience
ScaleMeets has demonstrated expertise across various industries, including publishing, e-commerce, and beauty. Clients have praised their personalized approach, effective lead generation, and web tool development, resulting in significant increases in traffic and sales conversions. The overall sentiment is positive, highlighting their strong project management, responsiveness, and commitment to long-term results. Companies in need of digital solutions, website development, or enhanced user engagement would find ScaleMeets a suitable partner.
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Other industries PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ScaleMeets' competitive pricing as a key factor in their selection, noting that it fits within their budgets and offers good value for the services provided. One client specifically mentioned that the pricing was a reason for choosing ScaleMeets over competitors, while another emphasized the excellent outcomes achieved relative to their investment. Overall, feedback reflects a strong sentiment that ScaleMeets delivers substantial value for money.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Mechelen, Belgium
Services provided
50% Business Consulting25% Corporate Training & Coaching25% Sales OutsourcingSee all 1 projectsSellsior is a comprehensive sales consulting firm that excels in enhancing client sales processes and strategies. With unanimously positive feedback, Sellsior has been praised for its ability to significantly improve client quality and revenue, with 100% of reviewers noting their expertise in understanding and addressing company-specific sales challenges. Clients highlight their exceptional project management and holistic service approach.
Industry Experience
Sellsior has demonstrated expertise primarily in the Advertising & Marketing industry, where they provided significant support to a creative agency focused on food service advertising. Their strengths lie in sales process improvement, client acquisition, and personalized coaching, which resulted in increased leads and higher-budget clients. The overall sentiment from this engagement reflects a strong satisfaction, with clients noting Sellsior's proactive involvement and comprehensive understanding of their business needs. This suggests that Sellsior is well-suited for businesses seeking robust sales strategies and client growth in the creative sectors.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Sellsior for delivering exceptional value for their investment, with one client noting a $50,000 expenditure that significantly enhanced their client quality and sales process. The overall sentiment reflects a strong return on investment, as clients report improved project outcomes and a focus on larger clients, which has positively impacted their business satisfaction. One client emphasized that Sellsior exceeded expectations and described their services as a 'blessing' to their business.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback for Virtual Sales Limited highlights their exceptional flexibility, efficiency, and responsiveness. Clients noted their ability to generate a steady stream of qualified leads and schedule multiple meetings weekly, significantly boosting sales pipelines. One client remarked on their proactive communication and integration into their teams. Overall, the sentiment is overwhelmingly positive, with suggestions for minor improvements in industry expertise and pricing options, reflecting a strong alignment with client needs and expectations.Was this helpful?
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Exceptional results
Clients have consistently praised A-SALES AB for delivering exceptional results, describing their service as a 'game-changer' that effectively generated awareness and client engagement. One client noted their 'highly hands-on and deeply strategic' approach, emphasizing that A-SALES AB genuinely prioritized their interests. The company's responsiveness to client needs and commitment to testing new strategies further solidified their reputation for excellence, with no significant areas for improvement indicated by clients.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
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Lead Generation Services for IT Company
5.0 Apr 2, 2024They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
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Lead Generation Services for Software Company
5.0 Nov 22, 2025We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
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3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
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$1,000+$50 - $99 / hr50 - 249Singapore, Singapore
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Content Marketing +1 service20% Social Media MarketingSee all 3 projectsAcepeak is a technology solutions provider specializing in enhancing digital platforms and integrating customer engagement systems. Reviews indicate a positive impact on platform stability and operational efficiency, with around 20% improvements in downtime and response times. Approximately 90% of feedback highlights Acepeak's effective project management and communication, although more frequent status updates could enhance progress tracking.
Reviews mention Efficient
Clients have consistently praised Acepeak for their efficiency and effective project management. One review highlights a 20% reduction in downtime and a 25% increase in feature release speed, attributing these improvements to Acepeak's streamlined workflows and clear communication. The project manager noted that Acepeak delivered timely results and maintained reliability throughout the engagement, although they suggested that more frequent status updates could enhance tracking progress.-
Custom Software Development for Telecommunications Co
5.0 Jan 2, 2026Acepeak’s project management was smooth and efficient, with clear communication and timely delivery throughout the project. We primarily communicated via email and messaging apps.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight Acepeak's strong performance in enhancing platform stability and improving workflow efficiency for telecommunications clients. Notable feedback includes a 20% reduction in downtime and a 25% acceleration in feature releases. Clients praised Acepeak for their clear communication, reliability, and responsiveness, with one noting a 20% improvement in response times and a 15-20% reduction in resource expenditure. Overall, clients expressed satisfaction, indicating Acepeak is a competent partner, though suggestions for more frequent updates were mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Acepeak's competitive pricing, which they found to fit their budgets well. One client noted a 15-20% reduction in resource expenditure due to improved efficiencies, while another reported a 20% decrease in downtime and faster feature releases. Overall, the sentiment is positive regarding value for money, as clients experienced significant improvements in workflow and platform performance relative to their investment.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Fox Lake, WI
Services provided
35% Marketing Strategy35% Sales Outsourcing30% Direct MarketingSee all 6 projectsTwin Peak Strategies is a lead generation and marketing agency known for its comprehensive approach in enhancing sales strategies through email marketing, outbound calls, and strategic guidance. Reviews indicate a high level of satisfaction, with 100% of respondents praising their project management and communication skills. Clients commend their ability to consistently deliver qualified leads, effective outreach, and personalized solutions, all while aligning with company values and demonstrating a strong cultural fit.
Reviews mention Well-organized projects
Clients have consistently praised Twin Peak Strategies for their well-organized project management, noting timely delivery and proactive communication. One client highlighted Wyatt's ability to keep momentum strong by often delivering ahead of schedule and adapting quickly to new directions. This blend of initiative and reliable execution fosters a smooth and effective collaboration, with clients feeling supported and engaged throughout the process.-
Lead Generation Services for Growth Marketing Consultancy
5.0 Sep 30, 2025Wyatt has been excellent with project management. He delivers items on time and often ahead of schedule, which keeps momentum strong. He’s proactive in communicating progress, checking in regularly, and making sure we’re aligned on priorities.
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Industry Experience
Twin Peak Strategies has received favorable feedback primarily in the Advertising & Marketing and Information Technology sectors. Clients praised their lead generation capabilities, strategic insights, and adaptability in executing marketing campaigns. In Advertising & Marketing, they demonstrated a strong impact on driving qualified leads at reduced costs. In Information Technology, they effectively refined value propositions and client targeting. Overall, sentiment across industries reflects a high level of satisfaction with their project management and commitment to client success.
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Consulting Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Twin Peak Strategies' competitive pricing and exceptional value for money. One client noted a 50% cost savings compared to their previous efforts while achieving similar results. Another praised the company's ability to align with their budget without compromising on quality, stating that their services provided good value for the cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and high-quality service delivered by the company.Was this helpful?
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Undisclosed< $25 / hr2 - 9Mill Valley, CA
Services provided
40% Call Center Services35% AI Agents15% IT Staff Augmentation +2 services5% AI Consulting5% Sales OutsourcingSee all 2 projectsFluents.ai is a company specializing in AI-powered Contact Center Services, offering solutions in both Inbound and Outbound Call Handling. With 100% positive feedback, clients highlight their exceptional customization capabilities, great communication, and the value-for-cost ratio. Reviewers unanimously appreciated reduced wait times and cost savings, with no areas for improvement mentioned.
Reviews mention Communicative
Clients have consistently praised Fluents.ai for their exceptional communication skills. One reviewer highlighted their 'great reactivity and communication' throughout the project, noting that the company's responsiveness to needs was impressive. This sentiment reflects a strong overall perception of Fluents.ai as communicative and attentive, contributing positively to project outcomes without any identified areas for improvement.-
AI Call Center Services for Beauty Retailer
4.5 Apr 14, 2026They had great reactivity and communication. Their ability to communicate effectively ensured that our needs were understood and addressed promptly. This level of communication was critical in maintaining the project's progress and ensuring timely delivery.
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0 of 2 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Fluents.ai for their effective communication, customization capabilities, and cost-effective solutions. One client noted a significant reduction in wait times due to their AI call center services, while another highlighted their unique ability to convert voice AI into an autonomous system for real-time task execution. Overall, the sentiment reflects strong satisfaction, with no reported areas for improvement.Was this helpful?
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
AI Call Center Services for Beauty Retailer
4.5 — Fluents.ai provided AI call center services for a beauty retailer. Read moreWas this helpful?
Industry Experience
Fluents.ai has demonstrated its expertise across the Advertising & Marketing and Beauty industries, receiving positive feedback for its innovative voice AI solutions and customization capabilities. Clients have noted improvements in outreach efficiency and cost savings, with a strong emphasis on value and responsiveness. Overall sentiment suggests that Fluents.ai is well-suited for businesses seeking advanced AI-driven communication solutions, particularly in creative and retail sectors.
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BeautyWas this helpful?
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$5,000+$50 - $99 / hr2 - 9
Services provided
50% Business Consulting50% Sales OutsourcingSee all 1 projectsHelloGTM is a strategic marketing company specializing in go-to-market strategies and lead generation. The reviews highlight their hands-on approach and attentiveness, with clients praising their adaptability and commitment to accommodating new challenges. While 100% of the feedback is positive regarding their engagement and flexibility, there is a suggestion for improved CRM communication.
Industry Experience
HelloGTM has demonstrated expertise in the Wellness & Fitness industry, specifically in developing go-to-market strategies that enhance lead generation and revenue. Clients have praised their hands-on approach, adaptability to challenges, and effective use of platforms like LinkedIn. The overall sentiment reflects a positive impact on project outcomes, although some areas for improvement in project management and CRM communication were noted. Potential clients in the Wellness & Fitness sector may find HelloGTM well-suited to their needs.
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Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive HelloGTM's services as providing good value for money, with investments ranging from $10,000 to $25,000. Feedback highlights their hands-on approach and adaptability to client needs, contributing to successful lead generation. However, some clients noted challenges with deadlines, which sometimes impacted project timelines. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services delivered.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Yerevan, Armenia
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentSee all 4 projectsDigi Fabric is a digital marketing agency offering services such as SEO optimization, paid advertising, and content strategy. Reviews highlight their excellent communication, human approach, and effective project management, with 100% positive feedback emphasizing timely delivery and strategic, tailored solutions. Approximately 67% of reviewers appreciated their cultural fit and proactive attitude, enhancing brand exposure and lead generation.
Reviews mention Communicative
Clients have consistently praised Digi Fabric for their exceptional communication skills. One CEO noted their 'extremely responsive' nature and highlighted their impressive communication as a key factor in their positive experience. The company's ability to deliver on time while addressing client needs effectively reinforces the overall sentiment of strong communicative practices. Clients appreciate the culture fit and responsiveness, contributing to a favorable impression of collaboration.-
Digital Marketing Services for HR Company
5.0 May 13, 2025They were extremely responsive. I was impressed with their communication and culture fit. The primary form of communication with Digi Fabric was Email or Messaging App.
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Industry Experience
Digi Fabric has demonstrated expertise primarily in the Information Technology and Human Resources sectors. In IT, they excelled in marketing strategy and lead generation, earning high praise for their data-driven approach and collaborative spirit, resulting in improved digital presence and lead conversions. In Human Resources, their focus on brand exposure was well-received, with clients appreciating their responsiveness and cultural fit. Overall, feedback indicates a positive sentiment in both industries, highlighting Digi Fabric's strengths in tailored solutions and effective communication.
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Information technology Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Digi Fabric's competitive pricing and strong value for money. One client noted their 'good value for cost' and emphasized the effective results achieved, including increased website traffic and lead conversions. Another client appreciated that Digi Fabric's pricing fit their budget while delivering a clear marketing strategy. Overall, the sentiment reflects satisfaction with the affordability and quality of services provided, establishing Digi Fabric as a valuable partner for various project needs.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
25% Advertising25% Business Consulting25% Marketing Strategy +1 service25% Sales OutsourcingSee all 8 projectsAmazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.
Industry Experience
Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingSee all 6 projectsGlobal Hola is a staffing and outsourcing company that excels in finding virtual assistants and other outsourced roles for businesses. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their speed, customer service, and communication. Clients appreciate Global Hola’s commitment to finding the right fit and their authentic, transparent approach to the hiring process.
Reviews mention Timely
Overall, clients express a positive sentiment regarding Global Hola's timeliness. One client noted their project management as 'top notch,' highlighting the company's ability to work expeditiously to meet timelines while providing qualified candidates. Another client emphasized their quick responses and the exceptional speed in delivering candidates. Both reviews reflect satisfaction with the promptness and efficiency of Global Hola's services, indicating a strong alignment with client needs and timelines.-
HR Outsourcing for Peer-To-Peer Tutoring Company
5.0 Nov 13, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Responded very quickly, very open to feedback, delivered candidates with exceptional speed.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Global Hola has received positive feedback for their efficient handling of client operations. A Co-CEO of Bethesda Scholars highlighted that their virtual assistant significantly reduced operational oversight from several hours weekly to just one hour bi-weekly. Clients praised Global Hola's responsiveness, quick delivery of candidates, and commitment to finding suitable fits for their needs. Overall, the sentiment is highly favorable, with no noted areas for improvement.Was this helpful?
Industry Experience
Global Hola has demonstrated expertise across various industries, including Business Services, Financial Services, and Education. Clients commend their efficiency in sourcing qualified candidates and their strong alignment with organizational values. The overall sentiment is positive, with feedback highlighting their excellent communication, attention to detail, and ability to significantly reduce operational workloads. This provider is well-suited for clients seeking staffing solutions in these sectors, particularly those valuing a collaborative and transparent hiring process.
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Education Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Global Hola's strong value for money, with multiple reviews praising their pricing as fitting within budgetary constraints. For instance, the Co-CEO of Bethesda Scholars noted that the pricing aligned with their budget while also appreciating the efficiency and quality of service. Similarly, the President of Fact Water Co emphasized the good value for cost, indicating a positive overall sentiment regarding the company's pricing and value proposition.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
15% Call Center Services15% IT Managed Services10% Branding +13 services5% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Woodinville, WA
Services provided
30% Call Center Services30% Business Consulting30% Corporate Training & Coaching +1 service10% Business Continuity ManagementSee all 1 projectsRecruiting Insight is a professional recruiting firm specializing in the real estate and finance industries, leveraging AI and technology. Feedback highlights their consistent lead generation and excellent project management. Notably, 100% of reviewers appreciate their timely delivery and tech-driven approach, with no areas for improvement mentioned.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Recruiting Insight highlights their effective recruitment solutions, particularly in the real estate and finance sectors. A client from MyBFF Social praised their alignment with company values and culture, noting the continuous generation of leads and referrals since their partnership began in April 2019. The client commended their timely delivery and unique integration of technology with interpersonal services, expressing overall satisfaction with no suggested areas for improvement.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Recruitment Process Outsourcing for Marketing Agency
5.0 — Recruiting Insight provides recruiting services for a marketing agency. The team is responsible for generating leads, referrals, and new business opportunities. Read moreWas this helpful?
Industry Experience
Recruiting Insight has demonstrated significant expertise in the Advertising & Marketing sector, particularly within the real estate and finance industries. Clients appreciate their innovative use of AI and technology in recruiting, leading to continuous opportunities and strong business referrals. The overall sentiment reflects a highly positive experience, highlighting the provider's cultural alignment with partners, reliable project management, and commitment to delivering impactful results.
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Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding the overall cost and value for money provided by Recruiting Insight. One client noted that they chose the company due to its competitive pricing and alignment with their culture and values. Additionally, the engagement has resulted in continuous opportunities and leads, suggesting that clients perceive a strong return on investment. Overall, the feedback highlights satisfaction with the balance of cost and the quality of services offered.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Ciudad de México, Mexico
Services provided
10% CRM Consulting and SI10% Content Marketing10% Marketing Strategy +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentSee all 4 projectsCondor Digital Services LLC is a digital marketing and web design agency known for its comprehensive support across multiple marketing channels, including SEO, CRM management, and website design. They consistently deliver projects on time and maintain excellent communication, with 100% of reviewers praising their collaboration and organizational skills. The company is frequently highlighted for its cultural fit and value for cost.
Reviews mention Great project management
Clients have consistently praised Condor Digital Services LLC for their exceptional project management capabilities. One client noted their 'very good project management skills,' highlighting their role as an extension of the client's team. They effectively adapted to changing business needs and maintained a 'can-do attitude,' ensuring timely delivery of initiatives. Overall, the sentiment reflects a strong appreciation for their organizational skills and collaborative approach.-
Web Design, CRM Mgmt & Digital Mrktg for Outsourcing Company
5.0 Sep 25, 2023Condor has very good project management skills and operates as an extension of our team.
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Industry Experience
Condor Digital Services LLC has demonstrated expertise primarily in the Consulting and Business Services industries. Clients commend their adaptability, timely delivery, and collaborative approach. In Consulting, they excelled in digital marketing strategies and website redesigns, leading to enhanced lead generation and market reach. In Business Services, they supported marketing initiatives across various channels, strengthening brand awareness and operational efficiency. Overall, feedback reflects a strong sentiment of satisfaction, recommending Condor for clients seeking reliable marketing and operational support.
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Consulting Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Condor Digital Services LLC's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the cost-effectiveness of their services, as they are described as delivering results on time and within budget, reinforcing their reputation as a reliable partner in achieving marketing objectives.Was this helpful?
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$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
20% Call Center Services30% AI Development30% IT Managed Services +1 service20% Cloud Consulting & SISee all 2 projectsMy Country Mobile is a telecommunications company specializing in cloud-based phone solutions, including virtual number provisioning and call routing. The company received overwhelmingly positive feedback, with clients noting a 20–25% reduction in communication costs and improved call connectivity. Reviewers commend their effective project management and proactive customer support, although some suggest more comprehensive upfront documentation.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised My Country Mobile for their efficient setup of cloud phone systems and virtual numbers, resulting in a 20-25% reduction in communication costs and improved customer satisfaction. Feedback highlighted the team's proactive support and organized project management. However, some clients noted a need for more comprehensive upfront documentation. Overall, the sentiment is largely positive, indicating that My Country Mobile is a reliable partner for cloud communication solutions.Was this helpful?
Industry Experience
My Country Mobile has demonstrated strong expertise in the telecommunications industry, providing effective cloud-based phone solutions that enhance customer communication. Clients reported a significant reduction in costs (20-25%) and improved call connectivity, leading to increased customer satisfaction. The provider is praised for its organized project management and proactive support. Overall, feedback indicates that My Country Mobile is a reliable choice for businesses seeking innovative telecommunications solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that My Country Mobile offers good value for the cost, particularly in providing cost-effective cloud phone solutions. One review highlighted a 20-25% reduction in communication costs and improved call connectivity, demonstrating a positive return on investment. Additionally, the company's well-organized project management and proactive support were noted as significant benefits. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Services provided
15% Call Center Services20% Application Management & Support20% IT Managed Services +4 services15% Customer Service Outsourcing10% Back Office Outsourcing10% Custom Software Development10% Sales OutsourcingSee all 12 projectsLinkSolution is a versatile service provider specializing in Call Center Services, Customer Support Services, and development projects. With a 100% positive feedback rate, clients commend their attentive project management, timely delivery, and impressive customer care services. Approximately 50% of reviewers highlight their exceptional call center services and consistent staff training, underscoring their commitment to quality.
Reviews mention Professional
LinkSolution has received consistently positive feedback regarding their professionalism. Clients commend their ability to provide skilled technicians and maintain effective communication throughout projects. One client highlighted their readiness to find solutions for project success, while another praised their commitment as a true partner. Overall, the sentiment reflects a strong appreciation for LinkSolution’s professional approach and adaptability, with suggestions for maintaining this level of service as they grow.-
Customer & Technical Support for Banking Firm
5.0 Sep 7, 2021They've been very professional, and they’ve found the right people for our projects. We’re constantly communicating with each other to discuss any pending issues regarding our projects. Above all, they’re always ready to find solutions to ensure our project’s success.
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Telecommunication Services for Turnkey Project Initiative
5.0 Aug 19, 2021When needed, they work fully integrated into our team, keeping communication by email, video calls, WhatsApp, and on-premise support. Their highly skilled professionals and their commitment to helping us achieve our goals were impressive.
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1 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Equipment Manufacturer
4.5 — LinkSolution provides call center services for a medical equipment manufacturer. They're tasked with addressing and resolving incident reports submitted by internal users. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that LinkSolution provides good value for money, with many praising their responsiveness and quality of service relative to investment. One client noted a significant investment of $150,000 over nearly a decade, highlighting positive outcomes and continued collaboration. Another remarked on the cost-effectiveness of their call center services, although they suggested improvements in hiring processes. Overall, clients express satisfaction with the cost-to-value ratio, appreciating LinkSolution's commitment and flexibility.Was this helpful?
More responsive than most other service providers
Get in TouchLinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
100% Sales OutsourcingSee all 2 projectsThincture is a sales and lead generation company. Their reviews are mixed, with 50% of clients appreciating their personalized support and on-demand service, while the other 50% report unmet expectations and contractual issues. Overall, potential clients should weigh their budget and risk tolerance when considering Thincture.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Thincture highlights significant dissatisfaction, particularly regarding lead generation services. A CEO from Ascendro Technologies noted that Thincture failed to deliver any leads and did not honor their money-back guarantee, which was a primary reason for their selection. The client emphasized the need for Thincture to fulfill contractual obligations and deliver results, indicating a lack of professionalism and effectiveness in their services.Was this helpful?
Industry Experience
Thincture has received mixed feedback primarily from the Information Technology sector. Clients appreciate their personalized support, strong project management, and cultural fit. However, there are concerns regarding lead generation effectiveness and contract adherence. Overall, clients in the IT industry commend Thincture's commitment to service, while others highlight the need for improved results and accountability. Potential clients from IT may find value in Thincture's approach, but should be cautious regarding lead generation outcomes.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Thincture highlights mixed sentiments regarding cost and value for money. One client praised their pricing as a good fit for budget and noted a strong value for cost, while another expressed disappointment, citing failure to deliver on promised leads and issues with the money-back guarantee. Overall, while some clients appreciate the affordability and personalized support, concerns about unmet commitments and contractual adherence suggest variability in perceived value.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Marysville, WA
Services provided
15% Custom Software Development15% Sales Outsourcing15% Search Engine Optimization +5 services15% Web Design10% Content Marketing10% Mobile App Development10% Pay Per Click10% Social Media MarketingSee all 2 projectsRatynski Digital is a digital marketing agency specializing in web development and search engine optimization (SEO) services. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their effective project management and the significant impact on business visibility and growth. Clients consistently commend their personalized approach and dedication to client success.
Reviews mention Hard working
Clients consistently highlight the hard-working nature of Ratynski Digital, particularly praising Alex's dedication. One client noted that Alex worked 'tirelessly' to restore their site's SEO ranking after a redesign, demonstrating exceptional commitment. Additionally, the CEO of Ideal Weight Loss Clinic emphasized Alex's genuine care for small businesses and his efforts to ensure their success, reinforcing the overall positive sentiment surrounding the company's work ethic.-
Web Development for Weight Loss Clinic
5.0 Nov 11, 2019Usually when you launch a new site your ranking takes a big hit. We only slid for approximately two weeks, and Alex worked tirelessly to get our site back to the top. Alex cares about small businesses and how much effort it takes to be competitive. He works really hard to ensure that you're successful.
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Industry Experience
Ratynski Digital has garnered positive feedback primarily in the healthcare and other industries, showcasing their expertise in website development and SEO enhancement. Clients praised their professional approach, effective project management, and ability to significantly boost visibility and client engagement. In healthcare, they successfully helped a massage therapist double her clientele, reflecting a strong impact in this sector. Overall, their strengths lie in personalized service and commitment to client success, making them a suitable choice for businesses seeking digital marketing improvements.
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Other Industry HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Ratynski Digital express high satisfaction regarding the company's cost-effectiveness and value for money. One client noted spending under $5,000 while doubling their business shortly after the engagement, highlighting significant returns on investment. Another client praised the team's dedication and the impressive results without exceeding budget expectations. Overall, feedback indicates that Ratynski Digital delivers quality services that align well with client budgets, enhancing visibility and business growth.Was this helpful?
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services50% Business Consulting10% Back Office Outsourcing +3 services10% Corporate Training & Coaching10% Financial Consulting10% Sales OutsourcingSee all 2 projectsJeremy Chen Sales is a company specializing in client sourcing and onboarding, noted for its professionalism and alignment with client values. Their services, particularly in Customer Support Services, have been highly effective, helping clients meet 90% of their targets. Positive feedback constitutes 100% of the reviews, highlighting their exceptional project management and timely communication.
Reviews mention Understands their clients' needs
Jeremy Chen Sales demonstrates a strong understanding of client needs, as evidenced by a customized training program developed after a thorough assessment of the client's sales team. One client noted Jeremy's unique ability to articulate their value proposition clearly, which contributed to a 25% increase in sales. Overall, feedback indicates a high level of satisfaction with Jeremy's responsiveness and effectiveness in addressing specific business challenges.-
Training Services for Virtual Reception Services Company
5.0 Feb 9, 2023Jeremy had the unique ability to understand the value proposition of our services and articulate them in a way that everyone can understand.
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Industry Experience
Jeremy Chen Sales has demonstrated expertise primarily in the Advertising & Marketing and Business Services sectors. Clients have praised his professionalism, ability to onboard clients effectively, and the significant impact on sales training, leading to a 25% increase in sales for a call center. The overall sentiment in both industries is highly positive, highlighting Jeremy's strengths in client sourcing, effective communication, and tailored training solutions, making him a valuable asset for businesses seeking growth.
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Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Jeremy Chen Sales, particularly noting the company's competitive pricing and alignment with their budgets. One client highlighted that they chose the firm due to its high ratings and affordability, while another reported a significant 25% increase in sales attributed to the effective training provided. Overall, the sentiment reflects a positive perception of value for money, with no reported areas for improvement.Was this helpful?
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Undisclosed< $25 / hr10 - 49North Vancouver, Canada
Services provided
40% Back Office Outsourcing40% Data Annotation Services10% Email Marketing +1 service10% Sales OutsourcingSee all 4 projectsLeadLancer.io is a lead generation company specializing in creating targeted B2B lead lists and databases. Reviewers consistently praise their responsiveness, communication skills, and ability to exceed expectations, with 100% positive feedback. Clients highlight their effectiveness in building high-quality lead lists and delivering results on time, showcasing minimal need for management.
Reviews mention Great project management
LeadLancer.io received positive feedback regarding their project management capabilities, highlighted by a client's remark on the '10/10' effectiveness of the workflow between teams. The client praised the team as 'incredibly helpful' and expressed satisfaction with the project's outcome, which resulted in an invaluable database of potential clients. Overall, the sentiment surrounding their project management is highly favorable, indicating strong organizational skills and effective communication.-
Data Entry for Capital Markets Company
5.0 Dec 8, 2020The workflow between our team and theirs was rated 10/10, indicating a highly effective collaboration. The team was incredibly helpful and efficient, demonstrating their proficiency in managing the project seamlessly. Their ability to maintain a smooth and productive workflow was one of the most impressive aspects of working with them.
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Industry Experience
The provider has showcased expertise across various industries, including Financial Services, Education, and Talent Development. Clients commend their effectiveness in lead generation and data entry, highlighting the quality of deliverables and exceptional communication. The overall sentiment is highly positive, particularly in the Financial Services sector, where a substantial database of potential clients was created. Their strengths include responsiveness, thoroughness, and the ability to meet project objectives across diverse fields.
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Consulting Education Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for providing good value for cost, with one CEO noting it as a key reason for their selection. Feedback highlights the effectiveness and thoroughness of the work, often exceeding expectations. A COO remarked on the high quality of lead lists that contributed to increased sales, emphasizing the excellent communication and timely delivery. Overall, sentiment reflects satisfaction with the company's pricing relative to the quality of services offered.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Abu Dhabi, United Arab Emirates
Services provided
20% Call Center Services40% Business Consulting20% Account-Based Marketing +1 service20% Sales OutsourcingSee all 4 projectsSix Figure Consulting is a lead generation and outbound outreach agency offering AI-driven, personalized strategies for B2B growth. Across reviews, clients highlight their responsiveness, clear communication, and ability to deliver timely results. Approximately 90% of feedback emphasizes their value-driven approach and partnership flexibility, though some suggest improved cost transparency and team orientation.
Reviews mention Establish clear expectations
Clients express a positive sentiment regarding Six Figure Consulting's ability to establish clear expectations. Feedback highlights their proactive communication, quick response to requests, and impressive turnaround speed. One client noted that the team operates as a trusted partner, demonstrating their value without requiring significant upfront commitments. The clarity in communication and the structured approach to outreach efforts have helped clients effectively test strategies and make informed decisions, contributing to overall satisfaction with the partnership.-
Outbound Marketing for Software Company
5.0 Oct 31, 2025Six Figure Consulting delivers work very fast, provides strong quality, and has clear communication. The team responds quickly to feedback or requests. Overall, their turnaround speed and ease of collaboration are impressive. Six Figure Consulting is willing to prove their value without requiring a significant upfront commitment. They operate as a trusted partner and invest in the long-term relationship.
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Industry Experience
Six Figure Consulting has demonstrated expertise in various industries, including Other Industries, Supply Chain and Logistics, and Advertising & Marketing. Clients have praised their proactive communication, responsiveness, and tailored approach to outbound growth strategies. Positive feedback highlights their effectiveness in enhancing lead generation and outreach efforts. The overall sentiment across these sectors is favorable, indicating that potential clients in these industries can expect strong partnership and impactful results.
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Advertising & marketing Supply Chain, Logistics, and Transport SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchSix Figure Consulting is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +2 services15% IT Managed Services10% Digital StrategySee all 3 projectsALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.
Reviews mention Helpful
Clients have expressed high satisfaction with ALPHA BPO Corp, highlighting the team's efficiency and helpfulness. One CEO noted that customer feedback consistently praises the ALPHA BPO representatives' pleasant demeanor and support. The client emphasized the partnership approach taken by ALPHA BPO, which includes proactive suggestions to enhance their business. Overall, the sentiment is overwhelmingly positive, with clients appreciating the commitment and responsiveness of the ALPHA BPO team.-
Call Center Services for Software Development Company
5.0 Jan 18, 2022Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read moreWas this helpful?
Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 1 projectsCALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
35% Event Marketing25% Market Research25% Sales Outsourcing +1 service15% Back Office OutsourcingSee all 2 projectsStatByte Marketing Solutions is a telemarketing services company specializing in Contact Center Services, such as telephonic support and outbound call center initiatives. The company has received 100% positive feedback, with clients particularly impressed by their dedication and effective communication, resulting in successful project outcomes like achieving target online registrations.
Reviews mention High-quality work
Clients have consistently praised StatByte Marketing Solutions for their high-quality work, particularly highlighting their dedication and effectiveness in executing tele-marketing campaigns. One client noted the team's impressive commitment, stating they achieved their target of online registrations through structured and detailed reporting. The prior satisfactory performance led to their selection as a preferred partner, underscoring the overall positive sentiment regarding the quality of services provided.-
Telemarketing Services for Trade Events Organizer
4.5 Mar 2, 2021The team's dedication towards the campaign and their determination in working towards the success of the campaign was impressive. Their report formats were structured and detailed, providing clear insights into the progress of the project. This level of commitment and organization demonstrates the provider's ability to deliver high-quality work.
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0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for Trade Events Organizer
4.5 — A trade events organizer hired StatByte Marketing Solutions to conduct telemarketing for an industry event. The team campaigned for online registration and in-person attendance while managing the Read moreWas this helpful?
Industry Experience
StatByte Marketing Solutions has demonstrated expertise in the Arts and Entertainment sector, notably through a successful tele-marketing campaign for Omanexpo LLC, achieving targets for online registrations. Additionally, they have engaged with the Real Estate industry, assisting an architectural firm in acquiring new clientele and receiving positive feedback. Overall, clients commend StatByte for their dedication, efficiency, and effective communication, making them a suitable partner for projects in these industries.
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Arts, entertainment & music Real estateWas this helpful?
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$5,000+$100 - $149 / hr50 - 249St. Louis, MO
Services provided
50% Email Marketing15% Business Consulting10% CRM Consulting and SI +3 services10% Corporate Training & Coaching10% Sales Outsourcing5% Direct MarketingSee all 20 projectsSapper Consulting LLC offers Call Center Services, including lead generation, outbound call center, and telemarketing services. Reviews indicate issues with project handling, communication, and the overall effectiveness of their campaigns. Clients reported poor outcomes and a lack of qualified leads, suggesting significant areas for improvement in their service delivery.
Reviews mention Great project management
Clients have consistently praised Sapper Consulting LLC for their excellent project management capabilities. One client noted, "They’re excellent from a project management perspective," highlighting effective communication via phone and email. The structured approach has been integral in converting leads into projects, demonstrating their ability to manage tasks efficiently. Overall, feedback reflects a strong sentiment of satisfaction with Sapper's project management, despite minor concerns regarding lead quality.-
Email Marekting for Solar Energy Company
4.0 Feb 2, 2023They’re excellent from a project management perspective, and we typically communicate through phone calls and emails.
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Industry Experience
Sapper Consulting LLC has received positive feedback across several industries, including Information Technology, Manufacturing, Financial Services, and Construction, highlighting their expertise in lead generation. Clients commend their responsiveness, consistent delivery of qualified leads, and alignment with company values. While overall sentiment is favorable, particularly in Manufacturing and IT sectors, there are concerns about performance in Advertising and Marketing, with some clients reporting unmet expectations. Potential clients in need of effective lead generation in these industries may find Sapper Consulting LLC a suitable partner.
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Information technology Manufacturing Financial services Construction Other Industry Consulting Business services Advertising & marketing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive Sapper Consulting LLC as offering good value for money, often highlighting their cost-effectiveness. For example, one client noted, 'Good value for cost,' while another mentioned, 'High ratings' and 'Good value for cost.' However, there are mixed sentiments; one client expressed disappointment in lead generation, stating they 'did not achieve a single thing except waste our time and money.' This indicates a variance in perceived value depending on project outcomes.Was this helpful?
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$1,000+< $25 / hr10 - 49El Cajon, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingSee all 1 projectsAnswer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
The provider has demonstrated strong expertise in the Information Technology sector, particularly in Business Process Outsourcing services. Clients have praised their efficiency in handling customer service needs, highlighting quick response times and cost savings. The overall sentiment indicates high satisfaction, with clients noting the provider's strengths in seamless call management and reliable communication. This makes the provider an excellent fit for businesses in need of effective and economical customer service solutions.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express positive sentiments regarding the company's cost-effectiveness and overall value. One review highlighted a savings of $300 per month, emphasizing the efficient service provided at a lower cost compared to in-house options. The company is praised for its quick response times and reliability, with clients noting that their needs for affordable calling services were met effectively. Overall, the feedback indicates strong satisfaction with the value received for the price paid.Was this helpful?
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$1,000+< $25 / hr50 - 249Tempe, AZ
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingSee all 1 projectsCalibrus is a contact center services provider specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and strong communication skills, with 100% of reviewers noting the quality of service and client attention. While clients appreciate their cost-effectiveness, saving approximately $2,000 monthly, some suggest minor improvements in call response times.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Verification Services for Mid-sized Business
5.0 — Read moreWas this helpful?
Industry Experience
Calibrus has received positive feedback primarily from the 'Other Industry,' where they have demonstrated expertise in improving customer service through efficient outbound call handling. Clients noted strengths in communication, responsiveness, and quality of service, emphasizing their impact in streamlining operations and enhancing client interactions. Overall sentiment in this sector is favorable, indicating that businesses seeking improved customer engagement and service efficiency would find Calibrus a suitable partner.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1000, which clients find reasonable given the quality of service provided. One client noted saving approximately $2,000 monthly due to their efficient operations. Overall, feedback indicates that clients perceive good value for money, appreciating the quality of interactions and the effectiveness of the services rendered.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services40% Customer Service OutsourcingSee all 1 projectsInTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.
Read 1 Review1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.Was this helpful?
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
48% Call Center Services32% Sales Outsourcing20% Back Office OutsourcingSee all 1 projectsAppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Life Insurance & Living Benefits Company
5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read moreWas this helpful?
Industry Experience
AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.
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Financial servicesWas this helpful?
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Clients have expressed satisfaction with the company's pricing and overall value, noting a customized approach that meets specific needs. One client mentioned spending less than $10,000, highlighting the cost-effectiveness of the service while achieving significant communication results with new clients. Overall, feedback indicates that the company delivers on its promises and provides responsive service, contributing to a positive perception of value for money.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
100% Call Center ServicesSee all 1 projectsPerry ProTECH is a comprehensive IT support company that provides high-level technological assistance and has been deeply integrated into their clients' operations for over 20 years. The reviews reflect a 100% satisfaction rate with their ability to solve complex IT problems consistently, and 50% of reviewers emphasize their seamless integration as part of the client's team. Despite minor suggestions for improved project management, the company is highly valued for their deep understanding of client systems and commitment to service excellence.
Industry Experience
Perry ProTECH has demonstrated strong expertise particularly in the Other Industry, providing essential IT support for over two decades. Clients appreciate their integration into daily operations and their ability to solve problems efficiently. The overall sentiment reflects satisfaction with their support team's responsiveness and knowledge, although there is room for improvement in project management for smaller clients. This provider appears to be a good match for organizations needing reliable, long-term IT partnerships.
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Other IndustryWas this helpful?
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Clients express a strong sentiment regarding the value for money offered by Perry ProTECH, emphasizing their deep integration and understanding of client systems. One client noted that their extensive engagement, amounting to around $4 million over 20 years, justified the cost due to consistent problem-solving and project completion. They highlighted that the knowledge and rapport built with Perry ProTECH make them more valuable than cheaper alternatives, indicating a favorable perception of overall cost-effectiveness.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Lakeland, FL
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +3 services10% Cloud Consulting & SI10% IT Staff Augmentation10% IT Strategy ConsultingSee all 1 projectsAlltek Services is an IT solutions provider specializing in upgrading and maintaining IT infrastructure, including cybersecurity, servers, and office equipment. The reviews highlight their prompt responsiveness and effective collaboration, with 100% of feedback indicating minimal downtime and satisfaction with their services. Alltek Services is commended for their knowledgeable and personable team, led by owner Taher.
Industry Experience
Alltek Services has demonstrated expertise in the Government sector, particularly with housing agencies. Clients highlight their strengths in IT infrastructure management, cybersecurity, and responsive customer support. Feedback indicates a positive impact on operational efficiency, with minimal downtime and effective communication. Overall sentiment from the Government industry is highly favorable, signaling Alltek Services as a strong fit for organizations seeking reliable IT solutions and proactive service.
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GovernmentWas this helpful?
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Clients generally express satisfaction with Alltek Services' pricing and value for money. One reviewer highlighted their efficient IT support and responsiveness, noting that issues are resolved quickly, which minimizes downtime. The Plant City Housing Authority appreciated the comprehensive service package that met their IT needs effectively. Overall, the sentiment indicates that clients find Alltek's services to be a worthwhile investment, contributing positively to their operational efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
10% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% IT Managed Services10% Sales OutsourcingSee all 6 projectsCenit Inc specializes in Contact Center Services, offering Customer Support, Inbound Call Center, and Telemarketing Services. Reviews highlight their efficiency and cost-effectiveness, with 100% of respondents noting timely delivery and responsive communication. Clients appreciate their commitment to exceeding expectations and the value provided, with no negative feedback reported.
Reviews mention Efficient
Clients consistently commend Cenit Inc for their efficiency in managing backend operations and reducing costs. One client noted they were 'impressed with their efficiency and helpfulness,' while another highlighted their ability to deliver tasks promptly. Overall, the sentiment reflects a strong appreciation for the company's effective project management and task delivery, despite occasional limitations in accommodating urgent requests.-
Back-Office Outsourcing for Conversational Mktg Tool Provider
5.0 Nov 1, 2023The outcomes from the project included more efficient task delivery. We were impressed with their efficiency and helpfulness. Always responsive, they delivered items on time, meeting our needs consistently.
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Clients consistently highlight Cenit Inc's competitive pricing and excellent value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost". Another remarked on their ability to "reduce costs involving Human Resource" while maintaining high service quality. Overall, the sentiment is positive, with multiple reviews praising the company's reliability and commitment to delivering services without overpromising, reinforcing their reputation for cost-effectiveness.Was this helpful?
More responsive than most other service providers
Get in TouchCenit Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Call Center Services10% Blockchain10% CRM Consulting and SI +10 services10% Customer Service Outsourcing10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentSee all 4 projectsTech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.
Industry Experience
Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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DesignWas this helpful?
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Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
15% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Data Annotation Services10% Content Moderation Services10% TranscriptionSee all 2 projectsSWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.
Industry Experience
SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerceWas this helpful?
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Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.Was this helpful?
More responsive than most other service providers
Get in TouchSWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Language InterpretationSee all 1 projectsY-CON BPS specializes in Contact Center Services, delivering comprehensive Customer Support Services, Inbound and Outbound Call Center functions, and Telephonic Support. Their reviews highlight a significant positive impact, with a 98% order accuracy and a 28% conversion rate increase. Impressively, 100% of feedback underscores their professionalism and adaptability, with room for further improvement in peak-hour coverage and strategic insights.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Foam Pillows & Mattresses Co
5.0 — Y-CON BPS provides customer support services for a foam pillows and mattresses company. The team manages interactions via chat and phone, resolves inquiries, and implements follow-up for cart Read moreWas this helpful?
Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
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Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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Undisclosed$100 - $149 / hr10 - 49
Services provided
35% Sales Outsourcing15% Account-Based Marketing15% Market Research +3 services15% Social Media Marketing10% Branding10% Graphic DesignSee all 2 projectsMarkenbuilder is a value-focused lead generation and marketing automation agency known for its seamless project execution and autonomous systems, receiving overwhelmingly positive feedback. Approximately 100% of reviewers highlight the company's effective automation solutions and responsiveness, with no areas for improvement noted.
Industry Experience
Markenbuilder has demonstrated expertise in the private security industry, providing automated lead generation systems tailored to client needs. Their value-focused approach has resulted in seamless project management and dynamic outreach solutions. Clients appreciate their ability to create fully autonomous systems that require minimal interaction, leading to increased efficiency. Overall sentiment from the security sector indicates strong satisfaction, making Markenbuilder a suitable partner for organizations seeking innovative marketing automation solutions.
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Other IndustryWas this helpful?
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Clients perceive Markenbuilder as a value-focused company, often highlighting the cost-effectiveness of their services. One CEO noted their 'value-focused approach' in selecting them over competitors, emphasizing the automated systems implemented for lead generation that minimized the need for manual interaction. Overall sentiment reflects satisfaction with the pricing relative to the delivered results, as clients felt they received substantial value for their investment, further validating the company's competitive pricing strategy.Was this helpful?
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$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
19% Call Center Services68% Customer Service Outsourcing13% Back Office OutsourcingSee all 7 projectsLiveSalesman is a company specializing in Customer Support and Call Handling Services. They have been noted for their quick learning and responsiveness, with a strong focus on handling phone inquiries and managing scheduling tasks. While some inconsistency among representatives was mentioned, issues were generally resolved promptly. Overall, LiveSalesman effectively supports businesses needing inbound call center services.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read moreWas this helpful?
Industry Experience
LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & FitnessWas this helpful?
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Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Pune, India
Services provided
15% Call Center Services15% IT Managed Services15% Low/No Code Development +6 services10% CRM Consulting and SI10% Custom Software Development10% IT Staff Augmentation10% Mobile App Development10% Web Development5% Email MarketingSee all 14 projectsTru Performance Inc is a comprehensive digital marketing agency specializing in SEO, PPC, and website development services. The company is highly praised for delivering substantial results, such as a 140% increase in website traffic and enhancing user engagement metrics. Approximately 100% of the reviews commend their professionalism, effective project management, and ability to meet projected deliverables. Minor feedback suggests reducing the frequency of review meetings for efficiency.
Reviews mention Reliable
Tru Performance Inc has received consistently positive feedback regarding their reliability. Clients highlighted the team's professionalism, clear communication, and commitment to delivering results. One client noted, 'The team was reliable, responsive, and always willing to go the extra mile,' which underscores their dependable nature. Additionally, the effective collaboration and trust built during projects further affirm Tru Performance's reputation as a reliable partner, with no areas for improvement identified by clients.-
Marketing Automation & Lead Gen for Business Consulting Firm
5.0 Dec 29, 2022Overall, the workflow between our team and the team from Tru Performance was very effective. There were a few key factors that contributed to this: Communication: Both teams managed to maintain clear and consistent communication throughout the project. This helped ensure that everyone was on the same page and that any potential roadblocks were addressed promptly. Collaboration: Both teams worked well together and were willing to share ideas and resources to achieve our goals.
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Marketing Automation & Lead Gen for Business Consulting Firm
5.0 Dec 29, 2022We found that the team from Tru Performance was professional, reliable, and respectful. This helped to build trust between our teams and made it easier for us to work together effectively. Clear roles and responsibilities: Both teams clearly understood their roles and responsibilities, which helped ensure that everyone was working towards the same goals and that there were no misunderstandings or miscommunications.
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Marketing Automation & Lead Gen for Business Consulting Firm
5.0 Dec 29, 2022The team was also professional, reliable, and dedicated, which helped to build trust and foster a positive working relationship. Overall, we were very satisfied with the work of Tru Performance and did not identify any areas for improvement. This is a testament to the team's high level of skill and commitment, and we would not hesitate to recommend them to others.
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Industry Experience
Tru Performance Inc has demonstrated expertise across various industries, including Food & Beverage, Manufacturing, Wellness & Fitness, Advertising & Marketing, IT Services, Media, and Financial Services. Clients commend their strengths in enhancing website performance, generating leads, and executing effective marketing strategies. The overall sentiment is positive, with significant improvements in traffic, engagement, and lead generation noted, indicating a strong fit for organizations seeking robust digital marketing and development solutions.
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Food & Beverage Manufacturing Wellness & Fitness Advertising & marketing IT Services Media Business services Other Industry Financial servicesWas this helpful?
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Tru Performance Inc is consistently recognized for offering good value for money. Clients have highlighted that their pricing aligns well with the quality of service received, noting instances such as 'good value for cost' and 'pricing fits our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their solutions, as clients achieved significant results, including increased traffic and leads, while appreciating the transparency and professionalism in their project management.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Call Center Services15% Accounting15% Back Office Outsourcing +4 services15% Blockchain15% Customer Service Outsourcing15% IT Strategy Consulting10% RecruitingSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Easy to work with
Overall, the sentiment regarding MoveUp Solutions indicates that they are easy to work with. A project manager from Whamedia noted their effective partnership, highlighting their quick adaptability and positive attitude. The client specifically mentioned that MoveUp Solutions is a pleasure to work with and consistently provides valuable suggestions for improvement, reflecting a strong collaborative spirit. There were no noted areas for improvement, further emphasizing their ease of collaboration.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Industry Experience
MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.
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Advertising & marketing EducationWas this helpful?
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Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49
Services provided
70% Email Marketing30% Sales OutsourcingSee all 3 projectsSales.co is a lead generation and email marketing agency known for providing comprehensive outbound solutions. Reviews reveal a mixed reception, with 67% of clients praising their ability to generate quality leads and deliver cost-effective services, while 33% cited misrepresentation and communication issues. Clients generally appreciate their strategic value and responsiveness but suggest improvements in reporting and campaign analytics.
Reviews mention Collaborative
Clients express a highly positive sentiment regarding the collaborative nature of Damn Good Leads. One CEO noted their responsiveness and receptiveness to new ideas, stating, 'Sales.co is extremely collaborative and very receptive to ideas.' Clients appreciate the company's ability to execute suggestions effectively, highlighting their role as a trusted thought partner in lead generation. Overall, the feedback underscores a strong alignment in communication and teamwork, contributing to successful project outcomes.-
Outbound Email Marketing for Video Creation Company
5.0 Jun 28, 2023Sales.co is extremely collaborative and very receptive to ideas we have about new market segments to target or new outbound campaign ideas. I really appreciate how responsive they are via Slack, and how collaborative everything is. We'll give them an idea, and they will run with it and execute it flawlessly.
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Industry Experience
Sales.co has demonstrated strong expertise in the Advertising & Marketing industry, particularly in lead generation and cold email outreach. Clients praised their ability to deliver high-quality leads and strategic insights, resulting in significant revenue growth. However, one review highlighted a lack of successful outcomes and miscommunication issues, suggesting potential inconsistency in service delivery. Overall, they are well-regarded for value and collaboration, making them a suitable partner for businesses in need of effective marketing strategies.
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Advertising & marketingWas this helpful?
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Clients generally perceive Sales.co as providing excellent value for money, often highlighting their ability to deliver premium services at budget-friendly prices. One client noted that Sales.co was able to achieve results comparable to more expensive agencies, emphasizing their cost-effectiveness. However, there was a contrasting experience where a project did not generate the expected results, revealing some inconsistencies in performance. Overall, the sentiment leans towards positive, especially regarding pricing and value.Was this helpful?
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
30% Call Center Services30% AI Consulting30% Customer Service Outsourcing +2 services5% Search Engine Optimization5% Web DesignSee all 1 projectsPeak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.
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UndisclosedUndisclosed10 - 49
Services provided
20% Public Relations10% AI Consulting10% Content Marketing +6 services10% Email Marketing10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 6 projectsNisonCo is a public relations firm specializing in PR services, media outreach, and brand awareness, particularly within the cannabis industry. The feedback from their reviews highlights a substantial positive impact on brand visibility and engagement, with a 1,300% increase in organic search traffic for one client. While 80% of reviewers praised their industry knowledge and communication, one review indicated challenges with project management and clear deliverables. Overall, NisonCo is commended for their expertise and industry connections, though some improvements in project management were suggested.
Reviews mention Establish clear expectations
Clients have noted that NisonCo excels in establishing clear expectations through their strong industry relationships and customized PR strategies. One client highlighted the ease of accessing specific contacts, which facilitated effective communication. However, feedback indicates a need for improvement in project management and reporting capabilities, suggesting that clearer expectations in these areas could enhance overall client satisfaction.-
PR, SEO & Blog Writing Services for Cannabis Company
4.5 Jun 1, 2022NisonCo has the relationships that we’re looking for in the press for our industry. They can quickly have conversations with reporters who are interested in and report on the cannabis industry. They have a curated list of customized pitches, and it’s easy to search for specific contacts who are interested in our product — I find this unusual relative to other PR providers.
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Industry Experience
NisonCo has demonstrated expertise in the legal cannabis, consumer products, and technology sectors, showcasing strengths in PR, media relations, and brand awareness. Clients noted significant increases in organic traffic and brand visibility, particularly in the cannabis industry. While overall sentiment is generally positive, with comments on strong communication and industry connections, some reviews highlight challenges in project management and deliverables. Potential clients in these fields can benefit from NisonCo's established reputation and tailored PR solutions.
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Agriculture Software Legal Cannabis Consumer ProductsWas this helpful?
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Read All ReviewsWhat Clients Have Said
Overall, NisonCo's pricing is perceived as reasonable, with clients investing between $10,000 and $60,000, depending on the scope of services. Many reviews highlight the value for money, citing significant increases in brand awareness and organic traffic, particularly a 1,300% rise in one instance. However, some clients expressed dissatisfaction, noting a lack of originality and the need for extensive oversight, which detracted from perceived value. While most feedback is positive, concerns about project management and deliverables were mentioned, indicating room for improvement.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +7 services15% Social Media Marketing10% Customer Service Outsourcing10% Sales Outsourcing5% Digital Strategy5% HR Outsourcing5% Recruiting5% StaffingSee all 11 projectsAlpha Assistant is a company specializing in Contact Center Services and Customer Support Services, providing inbound and outbound call center solutions. Reviews indicate mixed feedback: one client praised their exceptional responsiveness and high standards, whereas another encountered billing issues and poor service management, leading to dissatisfaction. Approximately 50% of the reviews are positive, highlighting their commitment and results-driven approach.
Reviews mention Team players
Client feedback highlights Alpha Assistant's exceptional team dynamics and commitment to collaboration. The Co-founder of Waterboy noted that the team members treat their business as their own, demonstrating a strong investment in achieving results. They emphasized the team's responsiveness and ability to swiftly implement changes, reflecting a culture of teamwork and support. Overall, the sentiment is highly positive, with clients appreciating the team's dedication and alignment with their organizational goals.-
Call Center Services for Hydration Company
5.0 Mar 4, 2024At Alpha Assistant, the team members we collaborate with truly believe in our business. They regard our business as their own and are concerned about results. My contacts with all levels of the organization have shown that everyone is incredibly kind and vested in our success, from the new hires answering the phones to the higher leadership who develops strategy. They are the epitome of the phrase 'Your win is our win.'
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1 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Hydration Company
5.0 — Alpha Assistant provides call center and customer support services for a hydration company. The team provides customer support via calls, chats, and emails from customers and manages workflows. Read moreWas this helpful?
Industry Experience
Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Telecommunications, Business Services, and Advertising & Marketing. Clients appreciate their strong communication, project management, and efficient problem-solving, noting significant outcomes such as increased sales, improved customer satisfaction, and effective talent acquisition. Overall sentiment is positive, with particular strengths in financial tracking and customer support. However, one review highlights potential challenges in commitment and execution in the Consumer Products & Services sector.
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Financial services Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & servicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients generally perceive Alpha Assistant as offering good value for money, with many highlighting their competitive pricing and cost efficiency. For instance, the CEO of Custodia Bank noted that Alpha Assistant's pricing fits their budget while streamlining hiring processes, leading to significant savings. Similarly, the Co-founder of Waterboy emphasized the 'good value for cost' in their long-term partnership. However, one review raised concerns about billing issues, suggesting mixed experiences regarding overall reliability and consistency in service.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9
Services provided
35% Sales Outsourcing25% Demand Generation Marketing20% Account-Based Marketing +1 service20% Email MarketingSee all 3 projectsRev-Empire is a lead generation firm known for its inventive strategies and exceptional commitment to results. Their work consistently exceeds client expectations, as evidenced by securing 84 qualified appointments in just five months, with a significant increase in sales pipeline opportunities. Reviewers unanimously commend their responsiveness and collaborative spirit, highlighting a 100% satisfaction rate.
Industry Experience
Rev-Empire has demonstrated exceptional performance in the retail industry, particularly in lead generation for fine jewelry businesses. Clients have praised their innovative approach, responsiveness, and ability to significantly enhance sales pipelines, achieving impressive outcomes such as 84 qualified appointments in five months. The overall sentiment is highly positive, indicating that businesses in the retail sector, especially those focused on personalized products, would greatly benefit from collaborating with Rev-Empire.
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Clients have expressed high satisfaction with Rev-Empire's pricing, noting that it fit their budget while delivering exceptional value. One client highlighted that Rev-Empire's efforts resulted in 84 qualified appointments in just five months, exceeding their expectations and demonstrating a strong return on investment. Overall, feedback indicates that the company offers competitive pricing alongside effective lead generation, making it a valuable partner for businesses seeking growth.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
30% Call Center Services35% Accounting35% Commercial Brokerage ServicesSee all 1 projectsMena Associates And Partners - Debt Collection is a debt recovery company specializing in recovering outstanding payments and managing overdue accounts while ensuring compliance with UAE laws. The reviews highlight their professionalism, knowledge of UAE debt laws, and ability to maintain business relationships during recovery processes. Their services were consistently delivered on time, with 100% of feedback being positive. One suggestion for improvement was to enhance their digital visibility in the MENA region.
Industry Experience
Mena Associates & Partners has demonstrated expertise primarily in the Advertising & Marketing industry, providing effective debt recovery services while ensuring compliance with UAE laws. Their strengths include professionalism, a knowledgeable approach to local regulations, and a commitment to preserving client relationships. Overall sentiment reflects satisfaction with their performance and a recommendation for improved digital visibility in the MENA region. This provider is well-suited for businesses requiring financial recovery solutions in the UAE market.
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Advertising & marketingWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients appreciate Mena Associates & Partners for their competitive pricing and good value for money, with one reviewer highlighting that the 'pricing fit our budget' and 'good value for cost.' The company successfully delivered on their commitments, managing to recover outstanding payments efficiently while maintaining client relationships. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr2 - 9Wrocław, Poland
Services provided
70% Email Marketing30% Sales OutsourcingSee all 9 projectsChapters Agency is a lead generation and email marketing company specializing in B2B outreach and cold email systems. Reviews highlight their effective project management, timely delivery, and strategic approach, with 100% positive feedback and 70% of clients praising their personalized service and strategic insight. Clients consistently report successful lead generation and improved ROI, emphasizing the agency's strong communication and commitment to client goals.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Chapters Agency has received positive feedback for their effective consultation services. A client from Salt Edge praised their cold emailing evaluation, highlighting the valuable and applicable insights provided by Vovik Tsybulskyi. The client noted the productive nature of the discussions and appreciated the timely delivery of services. Overall, the sentiment reflects satisfaction with the agency's expertise and communication, with no noted areas for improvement.Was this helpful?
Industry Experience
Chapters Agency has received positive feedback across various industries including Media, Advertising & Marketing, Information Technology, and Financial Services. Clients praised their expertise in lead generation and cold email systems, highlighting their strategic approach and personalized service. In the Media sector, they excelled in B2B lead qualification, while in Advertising & Marketing, they supported successful campaign management. Overall sentiment across all industries is highly favorable, indicating that Chapters Agency is well-suited for projects requiring targeted lead generation and effective communication.
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Software Advertising & marketing IT Services Information technology Media Financial servicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Chapters Agency is consistently praised for delivering significant value relative to their pricing. Clients highlighted that the agency's services fit their budgets while providing good value for the cost, with one stating, 'Pricing fit our budget' and another noting 'good value for cost.' Overall sentiment reflects satisfaction with the outcomes achieved, including measurable ROI and a steady flow of qualified leads, which reinforces the perception of their services as cost-effective.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSee all 1 projectsMedical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read moreWas this helpful?
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.9/40.019.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.4/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
34.4/40.016.4/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other
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