Top Call Center Services & Voice Services for IT Services in China
11 Companies
6 Leaders 5 Contenders
Best Call Center Companies & Voice Services for IT Services in China
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Clutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Welsend
- 2 Devott Co., Ltd.
- 3 Grow Force Technology Co., Ltd.
- 4 Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting
- 5 Hefei Wisfly Information Technology Co., Ltd.
- 6 TDCX
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for IT Services in China
-
- $50,000+
- < $25 / hr
- 10,000+
- Wei Fang Shi, China
Ability to deliver
35.3/40.0- 17 Reviews
- 10 Clients & Experience
- 8.3 Market Presence
Service focus
- 30% Call Center Services
- 70% Other
-
- $5,000+
- $25 - $49 / hr
- 50 - 249
- Tianjin, China
Ability to deliver
31.7/40.0- 16.4 Reviews
- 10 Clients & Experience
- 5.3 Market Presence
Service focus
- 30% Sales Outsourcing
- 70% Other
-
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Beijing, China
Ability to deliver
14.6/40.0- 14.6 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 25% Call Center Services
- 75% Other
-
- Undisclosed
- Undisclosed
- 10 - 49
- Beijing, China
Ability to deliver
14.6/40.0- 14.6 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 60% Call Center Services
- 40% Other
-
- $1,000+
- < $25 / hr
- 50 - 249
- Hefei Shi, China
Ability to deliver
14.8/40.0- 14.8 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 40% Call Center Services
- 60% Other
-
- $100,000+
- Undisclosed
- 10,000+
- Beijing, China
Ability to deliver
30.6/40.0- 17 Reviews
- 4.5 Clients & Experience
- 9.1 Market Presence
Service focus
- 10% Call Center Services
- 20% Sales Outsourcing
- 70% Other
Contenders Breakdown
-
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Hangzhou, China
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 19% Call Center Services
- 81% Other
-
- Undisclosed
- Undisclosed
- 250 - 999
- Shanghai, China
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 25% Call Center Services
- 75% Other
-
- $10,000+
- $25 - $49 / hr
- 50 - 249
- Gui Yang Shi, China
Ability to deliver
24.7/40.0- 16.4 Reviews
- 3 Clients & Experience
- 5.3 Market Presence
Service focus
- 65% Sales Outsourcing
- 35% Other
-
- $5,000+
- $100 - $149 / hr
- 50 - 249
- Shanghai, China
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 15% Call Center Services
- 85% Other
-
- Undisclosed
- Undisclosed
- 10,000+
- Su Zhou Shi, China
Ability to deliver
7.2/40.0- 0 Reviews
- 0 Clients & Experience
- 7.2 Market Presence
Service focus
- 23% Call Center Services
- 15% Sales Outsourcing
- 62% Other
-
- $100,000+
- Undisclosed
- 10,000+
- Beijing, China
Services provided
- 10% Call Center Services
- 60% Customer Service Outsourcing
- 20% Sales Outsourcing +1 service
- 10% Business Consulting
Project HighlightCustomer Deployment for Consumer Products Company
5.0 - TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture.
See all 12 Reviews- Reviews mention "creative"
- Reviews mention "proactive"
- Reviews mention "receptive"
- Reviews mention "results-oriented"
-
- $50,000+
- < $25 / hr
- 10,000+
- Wei Fang Shi, China
Services provided
- 30% Call Center Services
- 50% Customer Service Outsourcing
- 10% Back Office Outsourcing +1 service
- 10% CRM Consulting and SI
Welsend provides customer engagement solutions that leverage all competitive advantages China and the Philippines offer in terms of labor cost, talent quality, infrastructure, and preferential
- Reviews mention "detail-oriented"
- Reviews mention "great project management"
- 3 fixed price packages
- 4.2 out of 5.0 rating for cost
-
- $5,000+
- $25 - $49 / hr
- 50 - 249
- Tianjin, China
Services provided
- 35% Business Consulting
- 30% Sales Outsourcing
- 20% Event Marketing +2 services
- 10% Market Research
- 5% Translation
Devott has been known providing professional, scientific and independent views and consultancy on practical or feasible ways global companies, foreign organizations entering or expanding in Asian
- Reviews mention "knowledgeable"
- Reviews mention "great project management"
- 5.0 out of 5.0 rating for cost
- Completed projects in 2 countries
-
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- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Beijing, China
Services provided
- 25% Call Center Services
- 25% Custom Software Development
- 25% Mobile App Development +1 service
- 25% Web Development
In China, there are more than 80 million economic entities. On average, an enterprise is born every three seconds and an enterprise dies every ten seconds. Every day, a large number of entrepreneurs
- 4.5 out of 5.0 rating for cost
- Reviews mention "proactive"
- Reviews mention "professional"
- Reviews mention "positive attitude"
-
- Undisclosed
- Undisclosed
- 10 - 49
- Beijing, China
Services provided
- 60% Call Center Services
- 20% CRM Consulting and SI
- 10% BI & Big Data Consulting & SI +1 service
- 10% Cloud Consulting & SI
Beijing Sunshine Golden Point Consulting Service Co., Ltd. (formerly Sunshine Insurance Group Customer Service Center), established in 2016, headquartered in Beijing, is the participating subsidiary
- Reviews mention "high-quality work"
- 1 review mentions Call Center Services
- 5.0 out of 5.0 rating for cost
-
- $1,000+
- < $25 / hr
- 50 - 249
- Hefei Shi, China
Services provided
- 40% Call Center Services
- 25% Custom Software Development
- 25% IT Managed Services +1 service
- 10% Customer Service Outsourcing
Hefei Wisfly Information Technology Co., Ltd is a professional provider of IT services outsourcing. Founded in 2007, it has set up Shenzhen R & D Center and Anhui Operation Center. Its business
- 4.5 out of 5.0 rating for cost
-
- Undisclosed
- Undisclosed
- 1,000 - 9,999
- Hangzhou, China
Services provided
- 19% Call Center Services
- 31% Customer Service Outsourcing
- 25% Back Office Outsourcing +1 service
- 25% HR Consulting
Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
-
- Undisclosed
- Undisclosed
- 250 - 999
- Shanghai, China
Services provided
- 25% Call Center Services
- 20% Branding
- 20% UX/UI Design +3 services
- 15% Back Office Outsourcing
- 10% Customer Service Outsourcing
- 10% E-Commerce Development
Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
-
- $10,000+
- $25 - $49 / hr
- 50 - 249
- Gui Yang Shi, China
Services provided
- 65% Sales Outsourcing
- 25% Marketing Strategy
- 10% Other Marketing
S2M-group is a leading global agency specializing in B2B Lead Generation, Sales Development and Account-Based Marketing (ABM) services specifically tailored for Software and Technology
- Reviews mention "great project management"
- Reviews mention "team players"
- Reviews mention "high-quality work"
- Reviews mention "well-organized projects"
-
- $5,000+
- $100 - $149 / hr
- 50 - 249
- Shanghai, China
Services provided
- 15% Call Center Services
- 45% IT Managed Services
- 40% IT Staff Augmentation
Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
-
- Undisclosed
- Undisclosed
- 10,000+
- Su Zhou Shi, China
Services provided
- 23% Call Center Services
- 33% Customer Service Outsourcing
- 15% Sales Outsourcing +17 services
- 5% Back Office Outsourcing
- 5% Business Consulting
- 5% Finance & Accounting Outsourcing (FAO)
- 1% AI Development
- 1% BI & Big Data Consulting & SI
- 1% CRM Consulting and SI
- 1% Custom Software Development
- 1% Digital Strategy
- 1% Graphic Design
- 1% HR Consulting
- 1% Mobile App Development
- 1% Transcription
- 1% Translation
- 1% UX/UI Design
- 1% Unified Communications Consulting & SI
- 1% Web Design
- 1% Web Development
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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