Outsourced

BACKGROUND

Please describe your company and position.

I am the Technical Director of an information technology company

Describe what your company does in a single sentence.

We are a digital agency with over 20 years of digital commerce excellence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsourced to accomplish?

• We hired Outsourced remote staffing services to help us meet the demands for our growing clients and projects in digital commerce space

SOLUTION

How did you find Outsourced?

Other

Why did you select Outsourced over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Outsourced were assigned to this project?

10 - 30

Describe the scope of work in detail. Please include a summary of key deliverables.

Remote staffing for the following roles:

• Magento developers 
• Shopify developers
• QA engineer & testers 
• SEO specialists

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Countless successful digital ecommerce projects delivered since 2012

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time.

What was your primary form of communication with Outsourced?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their industry expertise and excellence. Great people and culture.

Are there any areas for improvement or something Outsourced could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of Matter Design & Digital

Describe what your company does in a single sentence.

Matter is a digital agency specialising in Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsourced to accomplish?

• Increase capacity
• Access to labour market
• Reduce recruitment costs

SOLUTION

How did you find Outsourced?

Referral

Why did you select Outsourced over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Outsourced were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outsourced supplied full time technical staff for our agency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased lead times to recruit new staff, increase tenure for staff, increased quality of talent as expectations were refined over the years.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management and account management. Their talent acquisition process is second to none, they do all the hard work and present just the candidates who they know will be the right fit for our business, then they organise an efficient assessment process.

What was your primary form of communication with Outsourced?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness is one of their key strengths. There is never a delay in communications from their side, and they also deliver cadence communications like clockwork.

Are there any areas for improvement or something Outsourced could have done differently?

None come to mind.