Your Outsourced team in the Philippines

Outsourced is a premium ISO certified offshore staffing company providing the top 5% of talent globally to international companies.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
1,000 - 9,999
Locations
Quezon City, Philippines
Year founded
Founded 2012
Languages

Service Lines

Back Office Outsourcing: 15%
Customer Service Outsourcing: 15%
Finance & Accounting Outsourcing (FAO): 15%
HR Outsourcing: 15%
IT Staff Augmentation: 15%
Staffing: 15%
Call Center Services: 10%

Select Focus Area

Back Office Outsourcing

Data Entry & Processing: 20%
Legal Outsourcing: 20%
Payment Processing: 20%
Virtual Assistant: 20%
Writing & Content Creation Outsourcing: 20%

Inbound Services

Inbound appointment scheduling: 50%
Virtual receptionist: 50%

Customer Service Outsourcing

Chat Support Services: 25%
Email Support Services: 25%
Order Processing & Taking: 25%
Phone Support Services: 25%

Outbound Services

B2C Telemarketing & telesales: 25%
Collections Recovery Services: 25%
Customer Surveys & Market Research Calls: 25%
Third party verification: 25%

Staffing Focus

Permanent Staffing: 100%

Industries

Information technology: 20%
Other industries: 20%
Business services: 15%
Financial services: 15%
Medical: 10%
Legal: 5%
Real estate: 5%
Telecommunications: 5%
eCommerce: 5%

Clients

Midmarket ($10M - $1B): 50%
Small Business (<$10M): 30%
Enterprise (>$1B): 20%

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.4 /5

What Clients Have Said

Outsourced offers competitive pricing that fits clients' budgets, providing good value for cost. Clients appreciate the efficiency and quality of services, often noting significant savings compared to local options, especially in recruitment and IT management.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Outsourced Review Insights

Overall Review Rating

4.6

Quality 4.5
Schedule 4.6
Cost 4.4
Willing to Refer 4.6

Top Mentions

Review Highlights

Room for Improvement in Recruitment Feedback

One client noted the need for more detailed feedback during recruitment, suggesting that identifying skill gaps could help adjust requirements and expand the talent pool.
Strong Project Management

Clients consistently praise Outsourced for their excellent project management. The company delivers projects on time, maintains clear communication, and adapts to changing priorities, ensuring smooth project execution.
Continuous Improvement and Feedback

Outsourced is open to feedback and focuses on continuous improvement. Clients appreciate their commitment to maintaining high standards and professional service delivery.
Cultural Fit and Values Alignment

Clients choose Outsourced for their cultural fit and alignment with company values. This synergy fosters a collaborative working environment, enhancing project outcomes and client satisfaction.
Adaptability to Timezone Differences

Outsourced effectively manages timezone differences, coordinating seamlessly with clients across regions. This adaptability is a significant advantage for international projects.
Effective Recruitment Services

Outsourced excels in recruitment, providing qualified candidates rapidly, often within two weeks. Clients appreciate the company's ability to reduce lead times and enhance the quality of hires, contributing to long-term employee retention.

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Outsourced Reviews

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Back Office Outsourcing
Data Entry & Processing Virtual Assistant Writing & Content Creation Outsourcing
Confidential
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They’re highly communicative, responsive, and knowledgeable in HR practices.”

Nov 10, 2023

Publishing Director, Investing News Network

Pia Rivera

Media
Vancouver, British Columbia
11-50 Employees
Online Review
Verified

Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.

The client is happy with Outsourced’s work. The team has found good resources for the client. Moreover, they manage the engagement effectively by being communicative, responsive, and knowledgeable. Overall, their teammates and resources are impressive, resulting in a good partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Publishing Director of Investing News Network

Describe what your company does in a single sentence.

The Investing News Network® (INN) publishes InvestingNews.com as a destination web site for the investment community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsourced to accomplish?

To outsource repetitive and documented tasks to a location with lower costs.
To get better quality employees.

SOLUTION

How did you find Outsourced?

Online Search

Why did you select Outsourced over others?

Pricing fit our budget
Good value for cost

How many teammates from Outsourced were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My Outsourced team is tasked to deliver a suite of time-sensitive products everyday, guided by how-to documents that list steps in great detail. My team is also tasked to communicate directly with internal personnel when necessary.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outsourced has successfully found talent that I needed, and has stayed for over 3 years - something virtually unheard of within our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’re highly communicative, responsive, and knowledgeable in HR practices in the Philippines.

What was your primary form of communication with Outsourced?

Email or Messaging App

What did you find most impressive or unique about this company?

Its people.

Are there any areas for improvement or something Outsourced could have done differently?

In the last 12 months, there has been a revolving door of account managers, but Michelle has personally seen to it that she is in touch regularly, and has been transparent about the changes occurring within her team.

RATINGS

5.0

IT Staff Augmentation
Magento Shopify
Confidential
June 2012 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their industry expertise and excellence."

Oct 23, 2023

Technical Director, Digital Agency

Anonymous

Information technology
Sydney, Australia
11-50 Employees
Online Review
Verified

Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects.

Outsourced's support has helped the client streamline and ensure countless digital e-commerce projects. The team exhibits a strong understanding of the client's needs and industry. Their extensive expertise and great work culture make them a reliable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Technical Director of an information technology company

Describe what your company does in a single sentence.

We are a digital agency with over 20 years of digital commerce excellence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsourced to accomplish?

We hired Outsourced remote staffing services to help us meet the demands for our growing clients and projects in digital commerce space

SOLUTION

How did you find Outsourced?

Other

Why did you select Outsourced over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from Outsourced were assigned to this project?

10 - 30

Describe the scope of work in detail. Please include a summary of key deliverables.

Remote staffing for the following roles:

Magento developers
Shopify developers
QA engineer & testers
SEO specialists

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Countless successful digital ecommerce projects delivered since 2012

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time.

What was your primary form of communication with Outsourced?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their industry expertise and excellence. Great people and culture.

Are there any areas for improvement or something Outsourced could have done differently?

None

RATINGS

5.0

IT Staff Augmentation Recruiting Staffing
$1,000,000 to $9,999,999
Jan. 2013 - Mar. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Responsiveness is one of their key strengths."

Mar 20, 2023

CEO, Matter Design & Digital

Nigel Poole

Information technology
Sydney, Australia
11-50 Employees
Online Review
Verified

A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs.

Outsourced reduced the lead time in recruiting new staff, and the quality of talent improved over the years. The team had excellent project management skills and a smooth talent acquisition process. Moreover, they were communicative of their progress and responsive to the client's queries.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Matter Design & Digital

Describe what your company does in a single sentence.

Matter is a digital agency specialising in Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsourced to accomplish?

Increase capacity
Access to labour market
Reduce recruitment costs

SOLUTION

How did you find Outsourced?

Referral

Why did you select Outsourced over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Outsourced were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outsourced supplied full time technical staff for our agency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased lead times to recruit new staff, increase tenure for staff, increased quality of talent as expectations were refined over the years.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management and account management. Their talent acquisition process is second to none, they do all the hard work and present just the candidates who they know will be the right fit for our business, then they organise an efficient assessment process.

What was your primary form of communication with Outsourced?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness is one of their key strengths. There is never a delay in communications from their side, and they also deliver cadence communications like clockwork.

Are there any areas for improvement or something Outsourced could have done differently?

None come to mind.

RATINGS

5.0

Showing 11-13 of 13 Reviews

Premier Verified means Clutch independently confirmed Outsourced is a legally registered business,
has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 11 verified client reviews averaging 4.6 stars.

Learn More

Verified Client Reviews: 11

Overall Review Rating: 4.6

Source: Clutch

Last Updated: November 4, 2026

Business Entity

Business Entity Name	Outsourced Holdco Pty Ltd
Source	Australian Business Register
Jurisdiction of Formation	Australia
Date of Formation	May 13, 2022
Status	Active
Last Updated	September 7, 2024
ID	28 658 463 579

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	September 6, 2024

Learn More About The Clutch Verification Process

Locations (10)

18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila Quezon City, Philippines 1800

401 - 500

Contact Outsourced

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Alpha Human Analytics & Assessments

(1)

Amit Yadav

Outsourced

Your Outsourced team in the Philippines

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Outsourced Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Room for Improvement in Recruitment Feedback

Strong Project Management

Continuous Improvement and Feedback

Cultural Fit and Values Alignment

Adaptability to Timezone Differences

Effective Recruitment Services

Reviews mentioning:

Outsourced Reviews

Tasks Management & Resources for Investing News Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Staff Augmentation for Digital Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Staff Augmentation for Digital Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Entity

Credit Report Results

Locations (10)

Alpha Human Analytics & Assessments

Outsourced

Your Outsourced team in the Philippines

1 Language that we service

10 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Outsourced Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Room for Improvement in Recruitment Feedback

Strong Project Management

Continuous Improvement and Feedback

Cultural Fit and Values Alignment

Adaptability to Timezone Differences

Effective Recruitment Services

Reviews mentioning:

Outsourced Reviews

Tasks Management & Resources for Investing News Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Staff Augmentation for Digital Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Staff Augmentation for Digital Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (10)

Contact

Connect with Outsourced on Social

Connections

Alpha Human Analytics & Assessments