Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
15 Leaders 15 Contenders
9,939 Companies
Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with SupportYourApp, highlighting significant improvements in customer communication and reduced churn rates. A marketing specialist noted the team's seamless integration into their system and praised their adaptability to meet specific requirements. The ability to handle customer inquiries during weekends was particularly commendable, setting a strong first impression for new clients. Overall, feedback reflects a high level of satisfaction with the responsiveness and effectiveness of SupportYourApp's services.-
Customer Support Services for Ad-Blocking Software Service
5.0 Jun 17, 2020We’ve seen a significant increase in the conversion rate and overall customer satisfaction. It’s important that we’re able to provide 24-hour support because we have a lot of customers in Asia, the United States, and Europe who are all in different time zones. SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time. The people taking calls sound appealing and have good language skills, so we're happy with this as well.
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2 of 4 reviews are 5 starsUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SupportYourApp has received positive feedback over the past six months, highlighting its adaptability, responsiveness, and effective collaboration with clients. Clients noted the company's quick setup and ability to handle high volumes, as well as its consistent delivery of quality support and timely communication. Specific praise included their flexibility in scaling support resources and the successful recruitment of quality candidates. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Adaptable
Clients have praised TECHSPEED INC for their adaptability throughout the project lifecycle. One product manager highlighted their impressive ability to provide feedback and adjust to new challenges, stating, "They were great at giving feedback and adapting to bugs as we developed it." The team efficiently scaled their operations and quickly integrated into the client's workflow, demonstrating flexibility and responsiveness to evolving needs.-
Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 234 projectsBelkins is a lead generation company that specializes in outbound call center and telemarketing services. They are praised for their strategic support, organization, and ability to deliver high-quality leads. Over 90% of reviews highlight their effective communication and project management, with several noting impressive results such as a 3.6x ROI. Clients consistently commend their proactive and collaborative approach.
Reviews mention Great project management
Belkins has consistently received high praise for its exceptional project management capabilities. Clients noted that Belkins delivered items on time and maintained clear communication throughout the process. For instance, one client highlighted the 'excellent PM' with 'exceptional tracking skills,' while another remarked on their 'clear, organized, and on-time' management style. Overall, clients appreciated Belkins' responsiveness to their needs, with many stating that the project management was a significant factor in their successful outcomes.-
Email Marketing & Sales Outsourcing for Consulting Firm
5.0 Aug 27, 2024Their project management was excellent, balancing structure and flexibility. They delivered on time, communicated clearly, and used advanced tools and methods, adapting quickly to our needs.
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Market Research & Sales Outsourcing for Design Studio
5.0 Aug 21, 2024Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process.
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Sales Outsourcing for Financial Services Company
5.0 Jul 23, 2024Their project management was superb. They consistently delivered on time and were extremely responsive to our needs, resulting in seamless communication and integration with our team.
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Email Marketing for Software Company
5.0 Jul 3, 2024Belkins' project management was excellent; they always maintained clear communication and adapted quickly to our feedback.
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Lead Generation & Email Mktg for Medical Device Software Co
4.5 Mar 21, 2024Belkins was great at keeping things moving and adjusting their strategy to fit our needs. They were always on time and made sure we were heading in the right direction.
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4 of 4 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Belkins has received positive feedback in recent reviews, highlighting their effectiveness in lead generation and project management. Clients noted significant outcomes, such as booking over 135 meetings for healthcare conferences and achieving a 450% growth in pipeline visibility. Their team is commended for their responsiveness, strategic insights, and ability to customize outreach efforts. Overall, clients report a seamless collaboration with no significant areas for improvement identified, underscoring Belkins' strong value and customer service.Was this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, particularly in healthcare, non-profit, and advertising & marketing. Clients commend their lead generation, appointment setting, and tailored outreach strategies, with many citing impressive appointment rates and overall project management. In the medical sector, they successfully scheduled numerous high-quality meetings, while in non-profits, they effectively enhanced engagement and visibility. Overall, Belkins is praised for their adaptability, responsiveness, and ability to deliver measurable success, making them a strong candidate for clients in need of growth across these industries.
Read All ReviewsSelect Industry to see insights
Software Manufacturing Business services Financial services Arts, entertainment & music Healthcare Consulting Design Telecommunications Information technology Education Food & Beverage Logistics & Supply Chain Human Resources Media Chemicals & Biotechnology Consumer products & services Energy & natural resources Construction Legal Motion Pictures & Film Retail Other Industry Real estate Research Engineering Utilities IT Services Other industries Advertising & marketing Wellness & Fitness Automotive Medical Non-profitWas this helpful?
More responsive than most other service providers
Get in TouchBelkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 96 projectsSmith.ai is a company specializing in Contact Center Services, focusing on Customer Support and Call Handling. Reviews indicate a strong performance, with approximately 85% of feedback highlighting improved client intake and call coverage. Clients appreciate the responsive and professional service, though some cite areas for improvement in training and instruction adherence.
Reviews mention Timely
Smith.ai has received positive feedback regarding its timely performance and responsiveness. Clients noted that Smith.ai consistently delivers on time and maintains effective communication, with one client highlighting their 'impressive' quick response times. Another review emphasized the company's reliability in managing call coverage and their ability to adapt to client needs promptly. Overall, the sentiment related to timeliness is highly favorable, indicating that Smith.ai excels in meeting deadlines and ensuring timely support.-
Virtual Receptionist Services for Law Firm
5.0 Apr 12, 2022Describe their project management style, including communication tools and timeliness. Anytime I request a change to my instructions or call handling, I simply send an email. Within a few hours, all of my requested changes have been made. They are very responsive.
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Phone Answering Services for Law Firm
5.0 Dec 31, 2021How did Smith.ai perform from a project management standpoint? We communicate via email and phone calls. They’re a systematic partner that sticks to our schedules.
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Live Answering Services for Family Law Office
5.0 Dec 27, 2021Can you share any outcomes from the engagement that demonstrate progress or success? They respond quickly to any changes we need for managing our telephones as if they were sharing the office with us.
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Virtual Receptionist Services for Law Firm
5.0 Sep 4, 2020What did you find most impressive about this company? Their customer service is amazing and they give you a summary of each call almost instantly.
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Call Center Services for Regenerative Medicine & Therapy Co
5.0 Sep 19, 2023Describe their project management. Did they deliver items on time? How did they respond to your needs? Always prompt and thorough with reports.
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71 of 77 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 77 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Industry Experience
Smith.ai has demonstrated expertise primarily in the Legal industry, providing virtual receptionist services that enhance client intake and communication. Reviews indicate positive impacts on efficiency, with clients noting increased call coverage and satisfaction. In the Hospitality, Construction, and Financial Services sectors, feedback highlights their capability to manage inquiries effectively, resulting in improved lead conversion and reduced missed calls. Overall, sentiment across these industries is favorable, affirming Smith.ai's professional service and adaptability.
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Healthcare Other Industry Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Business services Advertising & marketing Legal Construction Financial services Hospitality & leisureWas this helpful?
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Los Angeles, California (4) Denver, Colorado (3) Tampa, Florida (2) Atlanta, Georgia (2) Tulsa, Oklahoma (2) Austin, Texas (2) New York City, New York (2) Philadelphia, Pennsylvania (2) Phoenix, Arizona (2) San Diego, California (2) Indianapolis, Indiana (1) Kearney, Nebraska (1) Kissimmee, Florida (1) Orlando, Florida (1) West Palm Beach, Florida (1) Winter Springs, Florida (1) Athens, Georgia (1) Marietta, Georgia (1) Baton Rouge, Louisiana (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Knoxville, United States (1) Memphis, Tennessee (1) Dallas, Texas (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Arlington Heights, Illinois (1) Hialeah, United States (1) Sterling Heights, Michigan (1) Edina, Minnesota (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Jacksonville, Florida (1) Paramus, New Jersey (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Madison, Wisconsin (1) Coral Springs, Florida (1) Newport Beach, California (1) Clearwater, Florida (1) San Jose, California (1) Santa Ana, California (1) Boca Raton, Florida (1) Henderson, Nevada (1) Flagstaff, Arizona (1) Mesa, Arizona (1) Washington, District of Columbia (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Texarkana, Arkansas (1) Levittown, Pennsylvania (1) Fairfax, Virginia (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Barrington, Illinois (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% StaffingSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Experienced
Clients express high satisfaction with XACT's expertise and adaptability, noting their ability to efficiently handle complex customer service challenges. One client highlighted XACT's proactive approach, stating, "They were incredibly fluid and able to act on the fly," which alleviated their concerns about outsourcing. Another client emphasized that after gaining experience, XACT "can't imagine going without their services at all," reflecting a strong sentiment of trust and reliance on their team.-
Call Center Services for Holiday Themed Photography Company
5.0 Jan 28, 2020After what they have learned from our first season, with all of this experience under their wings, we can't imagine going without their services at all. We are headed into Easter now with them and we feel very comfortable because of all the things they have learned. I would never want to start over at this point. We feel like we have really gained another part of our own team. They were up all night trying to answer things and they worked around the clock and never quit. Sometimes the calls are more trying and often someone just needs a sympathetic ear. The experience that they have gained about how to handle these things is invaluable.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 18 projectsHit Rate Solutions is a call center service provider specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their efficient project management and effective communication. Clients frequently commend their ability to generate leads and enhance customer relations, though some mention areas for improvement in accent and CRM capabilities.
Reviews mention Transparent
Hit Rate Solutions has received positive feedback regarding their transparency in communication and project management. Clients noted that the project was delivered on time with detailed reports, highlighting effective communication throughout the process. One client emphasized the ease of setup and the automated daily reporting, which contributed to a good conversion rate. Overall, the sentiment reflects satisfaction with the clarity and reliability of Hit Rate Solutions' services.-
Call Center Services for Consulting Company
4.5 Jan 19, 2024The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout. Reporting was automated and sent daily.
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2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Hit Rate Solutions has received positive feedback in recent reviews, highlighting their effective project management and communication skills. Clients noted a significant increase in workflow velocity and lead closures, with one client reporting a 40% rise in closed leads within a month. The ease of the recruiting process and responsiveness of the team were particularly praised. However, concerns were raised regarding the IT infrastructure, which required updates to ensure reliable service.Was this helpful?
Industry Experience
Hit Rate Solutions has demonstrated significant expertise across various industries, notably in financial services, where clients have praised their efficiency in document management and customer support. In real estate, they excel at lead generation and appointment setting, while in the telecommunications sector, they have proven effective in building sales pipelines. Overall, feedback indicates a strong capability in client communication, project management, and delivering measurable results, making them a suitable partner for businesses in these sectors.
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Arts, entertainment & music Financial services Real estate Healthcare Consumer products & services Telecommunications Consulting Other IndustryWas this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention Exceptional results
Clients have consistently praised CCIG Group for their exceptional results, highlighting their effective implementation of customer service improvements, such as live chat and satisfaction surveys. Notably, the retail company reported a significant increase in call answer rates and timely responses, with an impressive customer satisfaction score across all channels. Clients appreciate CCIG's proactive approach and strong communication, which fosters a collaborative partnership aimed at achieving both short and long-term project goals.-
Customer Service Outsourcing for Retail Company
4.5 Sep 11, 2025The CCIG Group team provides customer service on behalf of the company and supports end clients using its products. Daily operations are supervised by team managers and a dedicated trainer who monitors performance and ensures continuous quality improvement. CCIG Group consistently adapts to these fluctuations, ensuring timely delivery, and a focus on both service quality and building positive customer relationships.
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15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with SupportYourApp, highlighting significant improvements in customer communication and reduced churn rates. A marketing specialist noted the team's seamless integration into their system and praised their adaptability to meet specific requirements. The ability to handle customer inquiries during weekends was particularly commendable, setting a strong first impression for new clients. Overall, feedback reflects a high level of satisfaction with the responsiveness and effectiveness of SupportYourApp's services.-
Customer Support Services for Ad-Blocking Software Service
5.0 Jun 17, 2020We’ve seen a significant increase in the conversion rate and overall customer satisfaction. It’s important that we’re able to provide 24-hour support because we have a lot of customers in Asia, the United States, and Europe who are all in different time zones. SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time. The people taking calls sound appealing and have good language skills, so we're happy with this as well.
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2 of 4 reviews are 5 starsUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SupportYourApp has received positive feedback over the past six months, highlighting its adaptability, responsiveness, and effective collaboration with clients. Clients noted the company's quick setup and ability to handle high volumes, as well as its consistent delivery of quality support and timely communication. Specific praise included their flexibility in scaling support resources and the successful recruitment of quality candidates. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
50% Call Center Services30% Sales Outsourcing20% Email MarketingSee all 111 projectsMartal Group is a contact center service provider specializing in lead generation and sales engagement through multi-channel approaches, including email, phone calls, and LinkedIn interactions. Their services have been praised for generating consistent leads and meetings, with approximately 80% of reviews highlighting their responsiveness and efficiency. However, some feedback suggests room for improvement in message testing and reporting transparency.
Reviews mention Creative
Martal Group has received high praise for its creativity and innovative approach to lead generation. Clients have highlighted the team's ability to think outside the box, particularly in identifying niche markets and tailoring messaging effectively. One client noted the team's impressive creativity, stating they were 'smart and agile' in adapting to feedback. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's responsiveness, attention to detail, and seamless integration into their operations.-
Digital Marketing for E-Commerce Company
5.0 Sep 21, 2022We appreciate how Martal Group thinks outside the box to discover opportunities. We service a very niche market, so they work around traditional methods to find prospects that best fit our ICP.
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Generating New Opportunities for AI Company
5.0 Nov 22, 2021The Martal team is always ready to bring new ideas and approaches to the table to increase results. The account executives are very knowledgeable and practice intelligent prospecting rather than just campaigning to the masses.
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Call Center Services for Consulting Co
5.0 Dec 16, 2024Very talented people on the frontline. They understood our mission and our rather complicated services. They were creative, friendly, on the ball and consistent. There was 0% turnover and the team became an extension of internal staff seamlessly.
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Lead Gen for P2P Micro Contracts Business
5.0 Aug 20, 2020Martal Group knows what they’re doing. Their level of expertise and interest in making the project successful makes them a pleasure to work with. They’re smart and creative, and I enjoy our interactions.
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2 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Martal Group has received positive feedback from clients over the last six months, highlighting their effectiveness in generating and qualifying B2B leads. Clients reported achieving their lead generation goals, with one noting the delivery of 20 sales-qualified leads and another emphasizing the quality of booked meetings over volume. The team's proactive communication and adaptability were praised, particularly the project management skills of individual team members. Overall, clients expressed satisfaction with Martal Group's performance and value for cost, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Martal Group has garnered positive feedback across various industries, including Information Technology, Business Services, Advertising & Marketing, and Supply Chain Management. They excel in lead generation and appointment setting, effectively targeting decision-makers through multi-channel outreach. Clients in the tech sector commend their understanding of complex products, while those in business services appreciate their strategic insights. Overall, Martal Group is viewed as a strong partner for organizations seeking to enhance their sales pipeline and market presence, especially in the B2B space.
Read All ReviewsSelect Industry to see insights
Software Energy & natural resources Retail Supply Chain, Logistics, and Transport Information technology Design Manufacturing Logistics & Supply Chain Automotive Utilities Engineering Environmental Services Financial services Other Industry Chemicals & Biotechnology Research Healthcare Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Martal Group is often recognized for its competitive pricing and overall value for money. Clients frequently highlight that Martal Group's services fit their budgets while delivering results that exceed expectations. For instance, one client noted that Martal Group provided 'good value for cost,' while another mentioned the 'high-quality leads' generated were worth the investment. Overall, the sentiment indicates that clients feel they receive a strong return on investment through effective lead generation and appointment setting, justifying the costs involved.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing15% Employer of Record (EOR) Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 48 projectsUnity Communications is a company specializing in Contact Center Services, offering both inbound and outbound call handling and customer support solutions. The overall feedback is overwhelmingly positive, with 100% of reviewers praising the company's responsiveness, strong culture fit, and efficiency in improving customer satisfaction and business operations. Clients frequently highlight Unity's exceptional communication skills and their ability to integrate seamlessly into existing teams, with 40% of reviews specifically mentioning their impact on enhancing customer service quality.
Reviews mention Great project management
Unity Communications has received strong positive feedback regarding their project management capabilities. Clients have highlighted their thoroughness and clear communication, with one noting that the project management team understands specific needs and screens candidates effectively. Another client praised their punctuality and the ability to deliver work ahead of schedule, emphasizing that Unity Communications consistently exceeds expectations. Overall, the sentiment is overwhelmingly favorable, with clients expressing high levels of trust in their organization and execution.-
Content Writing Services for Inbound Marketing & IT Company
5.0 Mar 11, 2024Their project management is top-notch. They maintain their professionalism throughout, while their punctuality is also noteworthy.
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Call Center & Customer Service Support for Energy Drinks Co
5.0 Feb 25, 2025PM is organized and thoughtful. Response is timely.
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Asset Procurement for Expense Management Software Company
5.0 Mar 31, 2023Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
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Data Entry Services for Dental Practice Consultancy
5.0 Oct 29, 2026Unity Communications is an excellent source of support. They have clear communication and always deliver on time, if not early. They are organized and driven and always aim to exceed expectations.
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3 of 4 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
7 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
Industry Experience
Unity Communications has received positive feedback across various industries, including Hospitality & Leisure, Medical, Manufacturing, Telecommunications, and Retail. The company is praised for its responsiveness, effective communication, and ability to meet project goals. In the Medical industry, clients appreciate their support in revenue cycle management and administrative tasks, while in Hospitality, they are valued for their troubleshooting capabilities. Overall, Unity Communications is recognized for its expertise in managing customer service operations and enhancing operational efficiency, making it a strong candidate for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Manufacturing Medical Dental Hospitality & leisure Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention High-quality work
six eleven global services consistently receives high praise for delivering high-quality work. Clients have reported impressive project accuracy rates exceeding 95%, with some reaching 99%. Feedback highlights the company's professional management, effective communication, and responsiveness to client needs. One client noted their flexibility and commitment to quality, while another emphasized the positive reviews received from end customers. Overall, the sentiment towards the quality of work provided by six eleven global services is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Customized support
Simply Contact has received high praise for its customized support, with clients noting their tailored solutions and deep understanding of specific challenges. One client highlighted how Simply Contact quickly learned the nuances of their platform, leading to a 16% increase in user retention. Another client commended their unique approach, which focused on creating a strong customer support system and improving back-office efficiency. Overall, feedback indicates a high level of satisfaction with Simply Contact's responsiveness and project management.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Outsourced Customer Service for Cloud Collaborative Platform
5.0 Sep 12, 2024They quickly learned the nuances of our platform and provided tailored solutions for our users. They also gave us insights on how to improve customer support and implemented AI-based tools.
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Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
40% Call Center Services60% Sales OutsourcingSee all 23 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
3 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in lead generation and appointment-setting services. Clients praised their ability to seamlessly integrate with internal teams, providing valuable insights and flexibility in adapting to changing requirements. Notable outcomes include increased discovery calls and a structured sales pipeline. Overall, clients express satisfaction with the communication, responsiveness, and the quality of service provided by Virtual Sales Limited, with minimal suggestions for improvement.Was this helpful?
3 of 6 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
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$5,000+Undisclosed50 - 249Laguna Beach, CA
Services provided
20% Call Center Services70% Sales Outsourcing10% Email MarketingSee all 61 projectsLevelUp Leads is a company specializing in Contact Center Services, with a strong focus on outbound calling and lead generation. Their professional and responsive approach is highlighted by a consistent track record of exceeding client expectations, demonstrated by a 100% satisfaction rate among reviewers. With exceptional communication and project management skills, they provide tailored solutions that significantly increase lead flow and meeting scheduling efficiency.
15 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Sales Services for Performance Marketing Company
5.0 — LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LevelUp Leads has received positive feedback regarding its cost-effectiveness and overall value for money. Clients frequently highlight the affordability of their services, noting that their pricing aligns well with budget constraints while delivering substantial results. For example, one client emphasized that the pricing fit their budget and provided good value for the cost. Overall, clients express satisfaction with the quality of leads generated and the efficiency of the service, indicating a strong return on investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services60% Sales Outsourcing10% Account-Based Marketing +2 services10% Content Marketing10% Email MarketingSee all 136 projectsSalesAR is a company specializing in lead generation and appointment setting services. The feedback across reviews is predominantly positive, with approximately 90% of clients highlighting their effective communication, strategic improvements, and strong engagement. Notably, 75% of reviewers appreciate their ability to secure qualified leads and appointments, demonstrating their proficiency in outbound call center and telephonic support services.
Reviews mention Puts the customer first
The feedback from clients highlights a strong sentiment of customer-centricity at SalesAR. One client noted, 'I've never seen such care from a partner team about our business,' emphasizing the company's genuine interest in their success. Additionally, the team's flexibility and responsiveness were commended, with regular updates provided to ensure alignment with client goals. Overall, the reviews convey a positive sentiment regarding their commitment to prioritizing customer needs.-
Lead Generation for Motion Design Studio
5.0 Nov 25, 2021They are very flexible and responsive. We received weekly reports that showed the progress and discussed the outcomes aiming at boosting the results. Their approach is unique. I've never seen such care from a partner team about our business. They are really interested in our success.
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4 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
SalesAR has received consistently positive feedback over the past six months, particularly for their effective lead generation strategies and high level of communication. Clients have noted significant successes, such as booking numerous qualified meetings and achieving high engagement rates. The team is described as proactive, organized, and responsive, often treating client projects as their own. Overall, clients express satisfaction with SalesAR's performance, citing their structured approach and ability to adapt to changing needs, with no significant areas for improvement identified.Was this helpful?
Industry Experience
SalesAR has demonstrated extensive expertise in lead generation across various industries, including Advertising & Marketing, Information Technology, Manufacturing, and Financial Services. Clients consistently praise their strategic outreach, personalized communication, and ability to deliver qualified leads, leading to successful appointments. Overall sentiment is highly positive, with notable strengths in project management and adaptability. Industries such as Healthcare, SaaS, and B2B services have particularly benefited from their tailored approaches, making SalesAR a strong candidate for businesses seeking effective lead generation solutions.
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eCommerce IT Services Software Information technology Consulting Environmental Services Other Industry Non-profit Logistics & Supply Chain Advertising & marketing Engineering Research Chemicals & Biotechnology Retail Media Beauty & Cosmetics Healthcare Pharmaceuticals Transportation Legal Cannabis Design Energy & natural resources Financial services Business services Other industries ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchSalesAR is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +1 service5% Email MarketingSee all 90 projectsLeadium is a B2B telemarketing and lead generation company specializing in outbound call center services, appointment setting, and strategic sales development. Across reviews, 100% of clients commend their professionalism, consultative approach, and efficiency in generating high-quality leads. Many highlight their flexibility and adaptability, with 90% noting their impressive project management and ability to meet deadlines consistently.
Reviews mention Customized support
Leadium has received highly positive feedback regarding its customized support, with clients noting their exceptional responsiveness and adaptability. One client highlighted Leadium's ability to anticipate needs and guide them towards opportunities, emphasizing the personalized nature of their approach. The review specifically commended how Leadium tailored strategies to fit unique business complexities, fostering deep-rooted relationships rather than simply filling the sales pipeline. Overall, the sentiment reflects strong satisfaction with Leadium's commitment to partnership and individualized service.-
Appointment Setting for Food Manufacturing & Processing Firm
5.0 Jul 30, 2023Leadium's project management was a real linchpin for us. They always beat the clock, deliverin' on time with precision and a clear focus on our needs. They were more than responsive; they were proactive, identifying our requirements almost before we did. It felt like they were an extension of our own team, ready to put the pedal to the metal when needed.
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21 of 21 reviews are 5 starsLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Leadium has received positive feedback from clients over the past six months, highlighting its effective lead generation and outreach strategies. Clients appreciated Leadium's adaptability and its ability to engage with relevant prospects, ensuring conversations align with their specific needs. Notably, one client noted Leadium's success in connecting them with organizations that were genuinely interested in their services. Overall, clients expressed satisfaction with Leadium's project management and communication, though some suggested improvements in initial qualification criteria for leads.Was this helpful?
Industry Experience
Leadium has demonstrated significant expertise in various industries, predominantly in Information Technology, Telecommunications, Financial Services, and Education. Clients commend their ability to tailor outreach strategies effectively, enabling better lead generation and appointment setting. Overall sentiment is highly positive, highlighting Leadium's adaptability, responsiveness, and the quality of interactions they facilitate across sectors. Companies seeking to enhance their business development efforts, particularly in technology, finance, and education, may find Leadium to be a suitable partner.
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Information technology Utilities Telecommunications Advertising & marketing IT Services Human Resources Consumer Products Education Food & Beverages Healthcare Retail Software Other industries Business services Financial services Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Leadium has been consistently praised for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering quality results. For instance, one client highlighted that Leadium's pricing structure allowed for effective lead generation without the need for internal resources, thus saving costs. Overall, the sentiment among clients indicates a high level of satisfaction with the cost-effectiveness of Leadium's services, as they have successfully generated leads and set appointments that align with client expectations.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 128 projectsCallbox is a leading provider in the field of Contact Center Services, offering a comprehensive suite of outbound call center, telemarketing, and customer support services. The company is noted for its professionalism, responsiveness, and impressive ability to generate qualified leads and appointments. According to the reviews, Callbox has received overwhelmingly positive feedback, with clients appreciating its project management, multi-channel outreach capabilities, and the significant impact on sales pipelines. Approximately 90% of reviewers highlight the company's effective lead generation and customer engagement services.
Reviews mention Great project management
Clients consistently commend Callbox for their exceptional project management capabilities. One client noted that the project was managed very well from the start, with regular meetings and timely deliverables. Another highlighted the transparency and responsiveness of their communication, stating that Callbox was always prepared for status updates. Overall, clients expressed high satisfaction with Callbox's structured approach and their agility in accommodating changes, reinforcing the sentiment of great project management throughout the engagements.-
Lead Generation for Supply Chain Software Firm
5.0 Apr 12, 2022The workflow has been excellent. Communication, documentation, and solution offering were highlighted as impressive features. There are no areas for improvement of which I'm aware.
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Call Center Services for Software Development & Ads Agency
5.0 Mar 25, 2022We constantly communicate with them through calls and Google Meets, and they also send daily emails to keep us updated with the process. In addition to that, we use HubSpot to work with their generated leads. Project management has been transparent, and everyone on their team does a great job of being on top of things.
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Lead Generation for Telecommunications Company
4.0 Sep 15, 2021The working relationship and process is very good. There is strong alignment in our objectives, methodologies, and workflows. Hence, the execution went smoothly, and corrective actions and improvements are done quickly as well.
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Outbound Sales & Marketing for SaaS Based Company
4.5 Apr 6, 2021The workflow has been excellent. Callbox is responsive and acts as though they are an extended part of our company. The integration into our CRM was seamless as Callbox was able to adapt to our lead qualification process.
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Demand Generation Services for Consulting Company
4.5 Mar 18, 2021Kara & Isabel from Callbox are performing quite well from a project management standpoint. Both of them are good at communication, scheduling, and executing the marketing initiatives. They always take feedback positively and are remarkable at following up.
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5 of 9 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Callbox has received positive feedback over the past six months, with clients praising their effective lead generation and marketing strategies. For instance, one client noted an increase in qualified opportunities and successful appointment bookings, while another highlighted their adaptability and commitment to achieving goals. Overall, the sentiment is highly favorable, with clients appreciating Callbox's professionalism, timely delivery, and collaborative approach. Areas of improvement are minimal, with most clients expressing satisfaction with the results delivered.Was this helpful?
30 of 58 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 58 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Software Company
5.0 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCallbox is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Olympia, WA
Services provided
10% Call Center Services70% Sales Outsourcing20% Email MarketingSee all 116 projectsSocial Bloom is a Call Center Services provider specializing in both inbound and outbound communication, lead generation, and customer support. With over 85% positive feedback, clients commend their ability to improve response times, enhance lead quality, and align with industry-specific communication standards. Notably, 70% of reviewers mention their adaptability and commitment to understanding clients' unique needs.
Reviews mention Customized support
Social Bloom has received positive feedback regarding their customized support, with clients highlighting their proactive communication and responsiveness to specific needs. One client noted that the team felt like an extension of their organization, adjusting campaigns based on feedback. Another client praised the tailored messaging that resonated with their industry, emphasizing Social Bloom's commitment to understanding their goals. Overall, clients expressed high satisfaction with the personalized and professional approach, with no significant areas for improvement identified.-
Sales Outsourcing Services for Rehabilitation Center
5.0 May 30, 2026Their project management was excellent and highly professional. Everything was delivered on time or ahead of schedule. Communication was clear, proactive, and responsive they quickly adjusted campaigns based on our feedback and specific targeting requirements. The team felt like a true extension of our own organization rather than an external vendor.
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24 of 28 reviews are 5 stars8 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 28 Recent ReviewsReviewed 28 times in the past 6 months
Social Bloom has received positive feedback over the past six months, with clients highlighting their effective lead generation and appointment-setting services. One client noted a significant increase in qualified meetings and streamlined prospecting processes, resulting in improved time management for their internal team. Another praised the personalized approach and adaptability of Social Bloom’s team, emphasizing their commitment to quality over quantity in lead generation. However, some clients suggested improvements in reporting and initial onboarding processes. Overall, sentiment remains largely favorable, indicating Social Bloom's strong performance in meeting client objectives.Was this helpful?
10 of 10 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourcing & Call Center Support for Business Consulting Co
5.0 — Social Bloom provided sales outsourcing and call center support for a business consulting firm. The team built outreach campaigns, managed prospect communication, and handled lead follow-ups. Read moreWas this helpful?
Industry Experience
Social Bloom has demonstrated expertise across various industries, including Advertising & Marketing, Manufacturing, Information Technology, and Financial Services. Clients praised their effective lead generation strategies, high-quality outreach, and adaptability to specific industry needs. Overall sentiment highlights their ability to deliver a steady stream of qualified leads, improve appointment setting, and enhance communication effectiveness. Industries such as IT and manufacturing particularly noted improved sales conversations and engagement, making Social Bloom a strong candidate for businesses in these sectors.
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IT Services Advertising & marketing Financial services Manufacturing Retail Social Networking Healthcare Human Resources Automotive Transportation Software Motion Pictures & Film Arts, entertainment & music Other industries Consulting Beauty Telecommunications Gaming Business services Medical Real estate Information technologyWas this helpful?
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Experienced
Clients express a highly positive sentiment towards Valoris Center, highlighting their extensive experience and professionalism. One client noted Valoris as an 'excellent and reliable partner' that significantly improved customer satisfaction and lead quality. The dedicated team and real-time feedback mechanisms were particularly praised, demonstrating effective collaboration. However, initial operational shifts required adjustment, indicating some challenges in the partnership's early stages. Overall, Valoris Center is recognized for their expertise and commitment to client needs.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Adaptable
Clients have praised TECHSPEED INC for their adaptability throughout the project lifecycle. One product manager highlighted their impressive ability to provide feedback and adjust to new challenges, stating, "They were great at giving feedback and adapting to bugs as we developed it." The team efficiently scaled their operations and quickly integrated into the client's workflow, demonstrating flexibility and responsiveness to evolving needs.-
Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingSee all 80 projectsDMT Business Development is a lead generation company specializing in outbound lead generation and sales pipeline expansion. Across their reviews, 100% of clients commend their proactive communication, expertise, and ability to deliver timely, qualified leads. Their services consistently result in high engagement rates and significant sales pipeline growth, demonstrating their effective strategies and personalized approach.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
DMT Business Development has received positive feedback for its effective outbound sales strategies, focusing on lead research and personalized outreach. Clients appreciated their clear communication, adaptability, and understanding of the competitive software market. One client highlighted the improvement in lead quality and engagement, noting that the process was well-organized and required minimal oversight. While there were suggestions for more detailed campaign performance insights, overall sentiment remains highly favorable, emphasizing DMT Business Development's strong value and cultural fit.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DMT Business Development is recognized for delivering good value for money, with several clients noting that their pricing fits within budget constraints. Feedback highlights the company's effectiveness in generating qualified leads and booking meetings, with clients often reporting significant increases in sales opportunities. For instance, one client mentioned booking 30 meetings, while another saw a 40% increase in leads. Overall, the sentiment reflects satisfaction with the cost-effectiveness of DMT Business Development's services.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Services provided
75% Sales Outsourcing15% Content Marketing10% Web DesignSee all 45 projectsAbstrakt Marketing Group is a company specializing in outbound call center services and lead generation. Overall, 90% of reviewers express satisfaction with Abstrakt’s ability to deliver consistent, qualified sales leads and enhance market presence. Common themes include their structured project management and commitment to client partnership, though some note areas for improvement in communication and content writing.
Reviews mention Attentive
Abstrakt Marketing Group has received positive feedback regarding their attentiveness and responsiveness to client needs. One client noted that they were 'on time and very attentive' while another highlighted their 'friendly and easy to work with' approach. Clients appreciated the ongoing communication and relationship-building, which demonstrated Abstrakt Marketing Group's commitment to understanding client objectives. However, there were suggestions for improved communication regarding project expectations and timely adjustments when initial results were lacking.-
Lead Sourcing & Cold Calling for IT Company
3.0 Sep 27, 2026Their project management was fine. They were attentive, friendly, and easy to work with. We communicated via virtual meetings.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Abstrakt has received mixed feedback in recent reviews, with clients appreciating the team's friendliness and project management. However, concerns were raised about the effectiveness of their outbound cold calling services, with one client noting only one poorly qualified appointment despite significant investment. While some improvements in website analytics were observed, clients advised future customers to have their own scripts ready and to closely monitor progress for timely adjustments. Overall, sentiments suggest that while Abstrakt shows potential, results may vary significantly.Was this helpful?
Industry Experience
Abstrakt Marketing Group has demonstrated strong expertise in diverse industries, including roofing, HVAC, information technology, and financial services. Clients consistently praise their effective lead generation, appointment setting, and tailored marketing strategies. The overall sentiment is positive, with many noting the company's responsiveness and commitment to delivering results. Particularly in sectors like roofing and HVAC, Abstrakt Marketing Group has significantly impacted client pipelines, while also efficiently managing web development projects in technology and financial services.
Read All ReviewsSelect Industry to see insights
Cleaners Financial services Transportation IT Services Telecommunications Contracting Manufacturing Human Resources Other Industry Information technology Business services Electric HVAC Roofing Construction Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchAbstrakt is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$10,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
Reviews mention Team players
SalesRoads has received positive feedback regarding their team-oriented approach, with clients highlighting their responsiveness and dedication to understanding project goals. One client noted that SalesRoads operates as an integral part of their organization, demonstrating a commitment to driving results. Another emphasized the team's adaptability and collaboration, stating they were open to learning and adjusting strategies. Overall, the sentiment reflects that SalesRoads' team members genuinely care about their clients' success, fostering strong partnerships.-
Lead Generation for Financial CRM Platform
4.5 Jul 6, 2021The team at VSA is devoted to making the program successful. They do a great job of keeping our team up-to-date and also want to ensure the success of the program. During slower times, they have recommended a pause on the program as needed.
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Appointment Setting for Brand Services Company
5.0 Oct 22, 2018They were very professional and results-oriented. They always had our best interests in mind and became part of our team. They're some of the most intelligent people I've worked with. Also, they're very flexible and could easily adapt when we changed things around.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated substantial expertise in various industries, such as Information Technology, Media, Manufacturing, and Financial Services. The feedback highlights their strengths in lead generation, appointment setting, and sales development. Clients have praised their responsiveness, organizational skills, and data-driven strategies, often resulting in increased sales and improved customer engagement. Overall, SalesRoads is well-regarded in technology and financial sectors, making them a strong fit for companies seeking effective outbound sales support.
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Information technology Manufacturing Advertising & marketing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+$50 - $99 / hr10 - 49Horsham , England
Services provided
40% Call Center Services60% Sales OutsourcingSee all 23 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
3 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in lead generation and appointment-setting services. Clients praised their ability to seamlessly integrate with internal teams, providing valuable insights and flexibility in adapting to changing requirements. Notable outcomes include increased discovery calls and a structured sales pipeline. Overall, clients express satisfaction with the communication, responsiveness, and the quality of service provided by Virtual Sales Limited, with minimal suggestions for improvement.Was this helpful?
3 of 6 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Customized support
Simply Contact has received high praise for its customized support, with clients noting their tailored solutions and deep understanding of specific challenges. One client highlighted how Simply Contact quickly learned the nuances of their platform, leading to a 16% increase in user retention. Another client commended their unique approach, which focused on creating a strong customer support system and improving back-office efficiency. Overall, feedback indicates a high level of satisfaction with Simply Contact's responsiveness and project management.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Outsourced Customer Service for Cloud Collaborative Platform
5.0 Sep 12, 2024They quickly learned the nuances of our platform and provided tailored solutions for our users. They also gave us insights on how to improve customer support and implemented AI-based tools.
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Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 215 projectsRemote CoWorker is a versatile company providing Contact Center Services, focusing on both Customer Support and administrative tasks. Their high ratings and competitive pricing are frequently praised, with 100% of reviewers highlighting their responsiveness and timely project delivery. However, minor concerns about billing and payment flexibility were noted by a small percentage of clients. Overall, Remote CoWorker is recognized for effectively enhancing operational efficiencies across diverse sectors.
Reviews mention Proactive
Remote CoWorker has received consistently positive feedback for its proactive approach in providing administrative and operational support. Clients highlight the dependability and initiative of their virtual assistants, noting that they often anticipate needs and deliver high-quality work with minimal supervision. For instance, one client praised a virtual assistant for her proactive communication and organizational skills, which significantly improved workflow efficiency. Overall, the sentiment reflects a strong appreciation for Remote CoWorker's ability to enhance productivity through proactive engagement.-
Back-Office Outsourcing & Appointment Setting for SaaS Firm
5.0 Oct 24, 2023They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm
5.0 Nov 18, 2024The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co
5.0 Sep 20, 2024What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm
5.0 Mar 21, 2025They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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Staff Augmentation Sevices for Contracting Company
5.0 Apr 28, 2025Their project management has been excellent. Response times have been quick and professional. Administrative tasks that would have taken an on-site employee several days to complete, due to competing priorities, were consistently finished in just 1–2 days. Work was not only completed on time but often included accurate reporting and additional helpful notes, even when not specifically requested. They have been highly attentive to our needs and proactive in their communication.
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23 of 28 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 28 Recent ReviewsReviewed 28 times in the past 6 months
Remote CoWorker has received overwhelmingly positive feedback from clients over the past six months, highlighting their responsiveness and effective project management. Clients report significant improvements in productivity, with one noting a 20% increase due to administrative support. The company is praised for its thorough onboarding process and the quality of candidates provided. Several clients emphasized the seamless communication and willingness to adapt to specific needs, with no major areas for improvement identified in their services.Was this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across multiple industries, including medical, legal, hospitality, financial services, and advertising. Clients commend the company's responsiveness, quality of virtual assistants, and effective communication. In the medical industry, improvements in patient intake and scheduling were noted, while legal firms appreciated increased productivity in case management. The hospitality sector highlighted enhanced customer service, and financial service clients benefited from streamlined operations. Overall, Remote CoWorker demonstrates strong capabilities in administrative support, project management, and client satisfaction across diverse sectors.
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Non-profit Contracting Automotive Real estate Food & Beverage Medical Sports Franchises Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Insurance eCommerce HVAC Retail Healthcare Business services IT Services Arts, entertainment & music Other industries Legal Hospitality & leisure Construction Advertising & marketing Education Food & Beverages Software Financial servicesWas this helpful?
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$10,000+Undisclosed50 - 249Theale, England
Services provided
50% Sales Outsourcing20% Account-Based Marketing10% Demand Generation Marketing +2 services10% Direct Marketing10% Marketing StrategySee all 6 projectsClarify is a business development and B2B lead generation company specializing in account-based marketing (ABM) and sales enablement. The company receives consistently positive feedback for its effective lead generation and strategic execution, with 100% of reviewers highlighting their strong project management and proactive communication. Clients appreciate Clarify's ability to align sales and marketing efforts while delivering targeted, scalable strategies that generate qualified opportunities and enhance market engagement.
Reviews mention Transparent
Clarify has received positive feedback regarding their transparency throughout the project engagement. Clients appreciated the weekly alignment calls that provided clear visibility into outreach metrics and lead updates. One client specifically highlighted the valuable market insights gained from real-time feedback on customer responses to messaging. This level of transparency fostered trust and collaboration, making it easier for clients to act on the insights received. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement noted.-
Account-Based Marketing & Lead Gen for Fund Operations Co
5.0 Jun 10, 2026Weekly alignment calls were scheduled throughout the engagement, during which the Clarify team would walk us through a structured tracker covering KPIs, activity volumes, lead updates, and next week's planned actions. Each session gave us clear visibility into outreach metrics (email open rates, call connection rates, significant engagements, and meetings booked) alongside detailed notes on individual leads and the reasoning behind targeting decisions. The reporting was consistent and well-organised, making it easy to stay informed without having to chase updates. Overall, the project was managed in a way that felt transparent and collaborative throughout.
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4 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Clarify has received positive feedback from clients in the past six months, highlighting their effective project management and strategic insights. Clients noted Clarify's ability to generate qualified leads, improve sales alignment, and deliver tailored messaging. Specific achievements include generating significant pipeline revenue and enhancing engagement with high-value accounts. Overall, clients praised Clarify for their proactive communication and adaptability, with no major areas for improvement identified.Was this helpful?
Industry Experience
Clarify has demonstrated expertise primarily in the Information Technology and Financial Services industries. Clients in Information Technology have praised Clarify for strategic thinking and effective execution, particularly in account-based marketing and lead generation. In the Financial Services sector, Clarify's market analysis and go-to-market strategies have been well-received, with notable improvements in sales pipeline generation. Overall, Clarify has a strong reputation for enhancing marketing alignment and driving growth across these industries.
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Information technology Financial servicesWas this helpful?
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This provider is fluent in 11 languages:
- Portuguese
- Norwegian
- Italian
- German
- Finnish
- French
- English
- Dutch
- Spanish
- Polish
- Danish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+Undisclosed250 - 999Austin, TX
Services provided
10% Call Center Services40% Sales Outsourcing20% CRM Consulting and SI +2 services20% Email Marketing10% Other Digital MarketingSee all 44 projectsEBQ is a professional contact center service provider that excels in outbound call center and telemarketing services, focusing on lead generation, appointment setting, and customer support services. With consistently high ratings, 100% of reviewers commend EBQ’s effective project management and timely delivery, while their adaptability to industry-specific needs and communication excellence highlight their commitment to client success.
12 of 17 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Business Communications Firm
4.5 — EBQuickstart collaborates with an internal sales team to follow up with potential leads over the phone. Read moreWas this helpful?
Industry Experience
EBQ has demonstrated expertise primarily in the Information Technology, Financial Services, Education, and Other industries. Across these sectors, clients praised EBQ for their effective lead generation, appointment setting, and strong communication. The overall sentiment reflects satisfaction with EBQ's responsiveness, professionalism, and ability to integrate into clients' teams seamlessly. Particularly in IT and Financial Services, EBQ has shown significant impact through high conversion rates and successful sales engagements, making them a suitable partner for organizations seeking growth in these areas.
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Software IT Services Information technology Education Transportation Business services Nonprofit Financial services Other Industry Telecommunications Arts, entertainment & music Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EBQ's strong value for money, noting that their services yield significant returns on investment. For instance, one client reported a pipeline generated that was 3-5 times the cost of the service, while another emphasized a 400% increase in appointments set. Overall, the sentiment is overwhelmingly positive, with many clients appreciating the balance between cost and quality, indicating EBQ's pricing aligns well with their budgetary expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchEBQ is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Call Center Services50% Sales Outsourcing10% CRM Consulting and SI +4 services10% Search Engine Optimization10% Web Design5% Content Marketing5% Email MarketingSee all 26 projectsPurple Sales is a professional sales and telemarketing company specializing in Outbound Call Center services, including lead generation, cold calling, and telemarketing campaigns. The company receives predominantly positive feedback, with an emphasis on their effectiveness in booking appointments and managing outreach campaigns. Approximately 83% of reviewers highlight their professional project management and adaptability, while 67% commend their detailed reporting and ability to align with client objectives.
Reviews mention Team players
Clients consistently describe Purple Sales as a team-oriented partner, emphasizing their integration as an extension of internal teams. One client noted, 'They felt like an extension of my internal team,' highlighting effective communication and collaboration. Another client remarked on their impressive understanding of the sales cycle, stating, 'Their team has become an extension of us.' Overall, sentiment reflects strong appreciation for their teamwork and adaptability, despite initial challenges related to turnover.-
Branding for Cybersecurity Professional Services Firm
5.0 Apr 27, 2024They really take the time to understand their customer. They don't play the know-it-all expert game. We always feel that they want us to win just like any teammate would.
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Sales Staff Augmentation for SaaS Startup
4.5 Dec 5, 2022Communication was easy and fluid over Slack. They felt like an extension of my internal team.
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Lead Generation for Digital Solutions Company
4.5 Jul 12, 2021The leadership of Purple Sales down to the individuals on their team understand the sales cycle. As a result, their team has become an extension of us, and our external stakeholders truly believe that they’re part of our organization and sales process.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback regarding Purple Sales highlights their effectiveness in managing leads and optimizing sales processes, particularly through HubSpot. Clients noted significant improvements in lead conversion rates and reduced response times, complemented by timely communication and support. The collaborative approach and extensive knowledge of the Purple Sales team were particularly praised. However, clients suggested that more proactive strategic recommendations could enhance the partnership further, allowing for better-informed decision-making.Was this helpful?
3 of 10 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Lead Generation Services for Cybersecurity Co
5.0 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Purple Sales' competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as increased lead generation and improved conversion rates. For instance, a VP of Sales noted that Purple Sales provided 'good value for cost' and contributed to a 19% revenue growth. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 13 projectsSureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.
Reviews mention Proactive
The sentiment regarding proactivity at SureCall Contact Centers is overwhelmingly positive. Clients highlighted their ability to anticipate needs and provide timely solutions, with one stating they were always ahead of schedule, which maintained project momentum. Another client emphasized their proactive communication during complex situations, ensuring no details were overlooked. Overall, clients appreciated SureCall's responsiveness, collaboration, and willingness to offer valuable recommendations, which contributed significantly to the success of their projects.-
Customer Support for Advertising & Marketing Firm
5.0 Mar 28, 2023They offer exceptional white-glove service that goes above and beyond what is asked of them. They are highly responsive, proactive, collaborative, and efficient. They are always pleasant and never complain and they always provide excellent recommendations and solutions, never problems.
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Call Center Services for Food Processing Company
5.0 Oct 11, 2019They’re experienced, which was really helpful. Whenever we need something, the whole team rallies to make it happen. They’re able to be proactive in advising us on areas of improvement. With their help, we have the advantage of having a partner, not just a call center.
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Call Center Services for Pizza Corporation
5.0 Feb 21, 2020They are smart enough to provide feedback when it is needed and when they have ideas about what could make the job better and our operations easier for us. Our company has stress-tested SureCall so heavily that there is almost nothing that you can do that would be worse than something they’ve already handled. If you are looking to make a transition and you need help, this is the company you want to rely on.
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6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read moreWas this helpful?
Industry Experience
SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
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Hospitality & leisure Advertising & marketing Financial services Automotive Government Business services Consumer Products Real estate SportsWas this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 45 projectsPrialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.
Reviews mention High-quality work
Clients consistently commend Prialto for delivering high-quality work, highlighting their efficiency and attention to detail. One client noted, 'Ximena’s work quality is very high; she’s on top of things, is very proactive, and does what she says she will do.' Another remarked on the 'excellent quality individual assigned' to their account, emphasizing timely and accurate task completion. Overall, the sentiment reflects strong satisfaction with Prialto's professional service and ability to exceed expectations.-
HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations.
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Executive Assistance for Strategy Consultancy
5.0 Dec 10, 2022Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects.
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Virtual Assistant Services for Healthcare Technology Company
5.0 Jul 18, 2022Ximena’s work quality is very high; she’s on top of things, is very proactive, and does what she says she will do. Prialto’s service level is very high; they’re very attentive and service-oriented, and they demonstrate excellent attention to detail.
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Admin Support Staff Augmentation for Internacional Tech Co
5.0 Oct 8, 2021The quality of the talent is excellent. Everybody that we’ve worked with has been hyper-competent and effective. They’ve onboarded quickly, and they’re wonderful people. In summary, they go above and beyond their duty. Prialto’s team feels connected to the work we do, and they’re super supportive.
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Event Management Services for Business Services Company
5.0 Nov 13, 2024The engagement manager provides exceptional service. The assistant and backup assistant work seamlessly together to ensure everything runs smoothly. It’s been a great delegation tool which allows me to focus on larger, high-priority projects.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 19 projectsAmbs Call Center is a provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support, and Telephonic Support. The reviews indicate overwhelmingly positive feedback, with approximately 100% praising their professional and timely service delivery, customer service excellence, and value for cost. Clients consistently commend their responsiveness and ability to customize services to specific needs.
Reviews mention Easy to work with
Ambs Call Center is frequently described as easy to work with, with clients emphasizing their quick and effective communication. One client noted that the onboarding process was 'frictionless,' highlighting the friendly and professional nature of the team. Another review praised their representatives for being 'quick, easy, great people to work with,' and noted that they efficiently send information to service technicians, enhancing overall workflow. The overall sentiment from clients reflects a strong appreciation for Ambs Call Center's customer service and responsiveness.-
Customer Service Call Center for Heating & AC Company
5.0 May 23, 2019AMBS Call Center efficiently sends information to our service technicians and reporting to me. Their representatives are easy to work with. We’ve never received negative customer feedback regarding AMBS Call Center.
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Call Center Services for In-Home Hospice Care Provider
5.0 Dec 2, 2024The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service!
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Call Center Services for HVAC Company
5.0 May 27, 2025Aaron's the owner help & concern to always make things right. Quick easy great people to work with. What did you find most impressive or unique about this company? They care about their business and ours.
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3 of 4 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Ambs Call Center has received positive feedback over the past six months, with clients highlighting their timely and professional handling of after-hours calls. One client praised their ability to provide detailed call reports, while another noted excellent customer service and effective communication. Clients frequently mentioned the company's alignment with their values and budget, indicating a strong overall satisfaction with the services provided. No significant areas for improvement were identified.Was this helpful?
Industry Experience
Ambs Call Center has demonstrated strong expertise across various industries, including real estate, supply chain, telecommunications, legal, HVAC, automotive, advertising & marketing, retail, non-profit, and utilities. Clients praise their reliability, customer service, and ability to handle after-hours support. Overall sentiment is highly positive, with particular emphasis on their quick onboarding, effective call management, and seamless integration. Companies seeking dependable call center support in these sectors would find Ambs Call Center a suitable partner.
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Real estate Non-profit HVAC Advertising & marketing Utilities Arts, entertainment & music Retail Automotive Supply Chain, Logistics, and Transport Healthcare LegalWas this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Experienced
Clients express a highly positive sentiment towards Valoris Center, highlighting their extensive experience and professionalism. One client noted Valoris as an 'excellent and reliable partner' that significantly improved customer satisfaction and lead quality. The dedicated team and real-time feedback mechanisms were particularly praised, demonstrating effective collaboration. However, initial operational shifts required adjustment, indicating some challenges in the partnership's early stages. Overall, Valoris Center is recognized for their expertise and commitment to client needs.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
Reviews mention Detail-oriented
Clients consistently highlight Wing Assistant's exceptional attention to detail as a key strength. One client noted Clyde's 'quality of work' and 'passion,' emphasizing the refreshing nature of his meticulousness. Another client praised the team's adaptability and thoroughness in avoiding errors, stating they are 'very reliable and trustworthy.' Overall, the sentiment is overwhelmingly positive, with clients appreciating how Wing Assistant's detail-oriented approach has significantly enhanced their operational efficiency.-
Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022They've are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
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Lead Generation Services for Procurement Solutions Company
5.0 Dec 23, 2025I've been impressed with quality of work we've received from Clyde. His attention to detail, passion, and continued learning is refreshing to see with a new hire and we're seeing the return on our investment already.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 51 projectsSpecialty Answering Service is a prominent provider of Contact Center Services, offering Inbound and Outbound Call Handling, Customer Support, and Telephonic Support. With positive feedback in over 85% of reviews, clients commend their personalized service and responsiveness. They are recognized for reducing missed calls and ensuring professional customer interactions, though a few mention room for improvement in communication skills.
Reviews mention Reasonable pricing
Specialty Answering Service has received positive feedback regarding its reasonable pricing, with clients highlighting that the costs fit within their budgets and represent good value. One client specifically noted that Specialty Answering Service's pricing was a key factor in their decision to choose the company over competitors. Overall, the sentiment reflects satisfaction with the affordability of services while maintaining quality customer support.-
Outsourced Customer Service for Vehicle Charger Manufacturer
5.0 Nov 12, 2024We’re saving significantly on call center costs compared to hiring additional staff for 24/7 support. Call center service with native U.S. speakers at an affordable price, with plenty of options to fine-tune operator response scripts.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Specialty Answering Service has received positive feedback for effectively managing customer inquiries and support requests, significantly reducing missed calls and improving response times. Clients appreciate the personalized service and professional support, noting that the team operates as an extension of their own staff. The company consistently meets deadlines and communicates effectively. Overall, clients express satisfaction with the value and quality of service provided by Specialty Answering Service.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated notable proficiency across various industries, including manufacturing, automotive, financial services, and healthcare. Positive feedback highlights their effective call handling, responsiveness, and ability to provide tailored solutions, particularly for after-hours customer support. Clients across these sectors appreciate the professional demeanor of the operators and the reliability of service, indicating strong alignment with business needs. Overall, Specialty Answering Service is well-suited for organizations seeking dependable communication solutions within these industries.
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Real estate Manufacturing Other industries Automotive Consumer products & services Financial services Telecommunications Business services Legal Utilities Advertising & marketing Information technology Hospitality & leisure Arts, entertainment & musicWas this helpful?
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This provider is fluent in 12 languages:
- English
- French
- German
- Hindi
- Italian
- Japanese
- Korean
- Mandarin
- Portuguese
- Russian
- Spanish
- Vietnamese
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
60% Sales Outsourcing20% Business Consulting20% Email MarketingSee all 16 projectsJKD Agency is a specialized marketing and sales consultancy known for its expertise in outbound prospecting and client acquisition systems. Clients consistently praise JKD Agency for its effective project management, timely delivery, and personalized support, with 100% of reviews highlighting their impactful communication and strategic guidance. Approximately 90% of reviewers noted the agency's exceptional ability to generate qualified leads and improve sales processes, resulting in significant business growth.
Reviews mention Great project management
JKD Agency has received exceptional feedback regarding its project management capabilities. Clients have highlighted the agency's perfect project management, emphasizing effective communication through virtual meetings and Slack channels. One client noted that JKD Agency provided personal, direct, and highly professional support, contributing to a successful collaboration. Overall, the sentiment reflects strong satisfaction with JKD Agency's organizational skills and responsiveness, making them a reliable partner for project execution.-
Sales Outsourcing for Advertising & Marketing Company
5.0 Oct 15, 2026JKD Agency's project management is perfect. We primarily communicate through virtual meetings and Slack channel.
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Industry Experience
JKD Agency has received positive feedback primarily within the Advertising & Marketing industry, showcasing expertise in lead generation, outbound sales systems, and client acquisition. Clients from various sectors, including B2B and E-commerce, praised their effective communication, tailored coaching, and impactful training, leading to significant increases in booked calls and revenue. Overall sentiment reflects strong satisfaction with JKD Agency's ability to enhance marketing strategies and provide ongoing support, making them a suitable partner for businesses seeking growth in these areas.
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Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
JKD Agency is frequently cited for providing excellent value for money, with clients noting that their services have significantly increased lead generation and sales. One client emphasized a 20X ROI from their investment, while another mentioned that JKD Agency's pricing fits their budget. Overall, feedback indicates that JKD Agency delivers high-quality results and timely support, making them a cost-effective choice for businesses looking to enhance their outreach and sales processes.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
Reviews mention Easy to work with
Clients have consistently highlighted the ease of collaboration with 1840 & Company, noting their responsiveness and dedication. One HR Manager stated, "Everyone on the 1840 & Co team is a pleasure to work with," emphasizing their positive interactions. The company’s ability to promptly address client needs and deliver candidates efficiently further reinforces the sentiment that they are easy to work with, contributing to successful project outcomes.-
Recruitment Services for Financial Services Firm
5.0 Apr 15, 2024Their team is very responsive to our queries and requirements. Everyone on the 1840&Co team is a pleasure to work with.
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4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
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Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 12 projectsFlairsTech is a distinguished provider of Contact Center Services, excelling in Customer Support Services, Telephonic Support, and Technical Support. Across reviews, 100% of clients commend their professionalism and adaptability, with significant improvements noted in metrics like call capture rates and customer satisfaction scores, often surpassing 95% or 97% respectively. Their alignment with client values and cost-effective solutions are consistently praised.
Reviews mention Easy to reach
FlairsTech has received positive feedback regarding their accessibility and communication. Clients have noted their impressive availability and responsiveness, facilitating effective collaboration across global teams. One client highlighted the ease of communication through various channels, such as virtual meetings and messaging apps, indicating that FlairsTech's project management is efficient and timely. Overall, the sentiment reflects a strong appreciation for FlairsTech's commitment to maintaining open lines of communication.-
DevOps Managed Services for Construction Software Company
4.5 Mar 2, 2026FlairsTech’s project management is good. The team delivers on time. Regarding communication, we use virtual meetings, emails, and messaging apps. FlairsTech’s availability, communication, and ability to work well across global teams are impressive.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
FlairsTech has received positive feedback for its high-quality IT support and development services, particularly in reducing ticket counts and response times. Clients have noted the impressive turnaround time for projects, completing tasks in weeks rather than months. Their commitment to communication and customer service has been highlighted as a key strength. Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned by clients.Was this helpful?
4 of 4 Call Center Services reviews are 5 starsUnknown avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 68 projectsMyOutDesk is a company specializing in Contact Center Services and Customer Support Services, offering solutions like inbound and outbound call handling, telephonic support, and customer care services. Reviews indicate a high satisfaction rate, with 100% of clients praising their responsiveness, professionalism, and ability to integrate seamlessly into teams, enhancing efficiency and customer experience.
Reviews mention Detail-oriented
The reviews for MyOutDesk consistently highlight their detail-oriented approach, with clients appreciating their strong organizational skills and accuracy in task execution. Notably, one client remarked on their 'high attention to detail' and 'clear communication,' while another emphasized the 'consistency and organization' in managing administrative tasks. Overall, sentiment regarding their attention to detail is overwhelmingly positive, with clients reporting improved efficiency and reduced errors in workflow management.-
Accounting Services for Real Estate Technology Company
5.0 May 14, 2026She is highly organized, detail-oriented, and dependable, ensuring invoices, payments, and customer accounts are handled accurately and on time. Her professionalism and responsiveness make her a pleasure to work with for both customers and vendors alike. Sherry takes initiative, communicates clearly, and always maintains a positive attitude, even during busy periods and tight deadlines.
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Marketing Support & HR Consulting for Wellness Events Company
5.0 May 14, 2026Their project management was characterized by being a strategic thinker with high attention to detail, always asking good questions. This demonstrated their focus on ensuring every aspect of the project was thoroughly considered and addressed, which was crucial for meeting our expectations.
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Virtual Assistant Services for Fast-Food Restaurant
5.0 May 14, 2026Demonstrated strong project management through consistent organization, responsiveness, and proactiveness. Tasks were managed well, communication was clear, and priorities were handled efficiently and on time. MyOutDesk is a strong support resource, showing attention to detail and consistency throughout the project.
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Web Dev Virtual Assistance for Real Estate CRM & SaaS Co
5.0 May 15, 2026The attention to detail, strong work ethic, and great attitude are impressive.
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Back-Office Outsourcing for Law Firm
5.0 May 14, 2026Their team is adaptable, responsive, and able to handle detail-oriented administrative tasks efficiently, which is especially valuable in a process-driven environment like credit dispute management. We also appreciate their focus on accountability and communication. As our workload has grown, they’ve been able to scale support effectively while maintaining organization and consistency across client files and workflow processes.
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48 of 52 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 52 Recent ReviewsReviewed 52 times in the past 6 months
MyOutDesk has received overwhelmingly positive feedback over the past six months, with clients praising their efficiency, professionalism, and ability to streamline operations. For instance, one client noted that MyOutDesk's support saved them time and reduced errors, while another highlighted the team's impressive industry knowledge and responsiveness. Overall, clients feel that MyOutDesk has significantly improved their operational workflows and communication, making them a valuable partner. Some minor suggestions for improvement included enhancing internal communication among team members.Was this helpful?
3 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has demonstrated strong expertise across various industries, particularly in real estate, healthcare, and business services. Clients frequently cite their operational support, efficiency, and effective communication as key strengths. In real estate, they excel in transaction coordination and lead management, while in healthcare, they improve administrative efficiency and support recruiting efforts. The overall sentiment across industries is positive, showcasing MyOutDesk as a reliable partner for enhancing productivity and streamlining operations.
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Other Industry Hospitality & leisure Manufacturing Roofing Home Services Fitness Information technology Supply Chain, Logistics, and Transport Sports Business services Advertising & marketing Government Food & Beverage Construction Insurance Cleaners Medical Education Other industries Financial services Real estate LegalWas this helpful?
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +3 services10% Other Marketing10% Web Design5% Business ConsultingSee all 49 projectsParagon Sales Solutions is a company specializing in Contact Center Services, focusing on outbound call center and customer support services. Feedback indicates positive experiences, with common themes being enthusiasm, professionalism, and good communication. Approximately 90% of reviews highlight their effective lead generation and project management abilities, while 20% suggest minor improvements in reporting.
Reviews mention Easy to work with
Paragon Sales Solutions is frequently praised for being easy to work with, as noted in multiple client reviews. Clients appreciated the professionalism, responsiveness, and commitment of the team, particularly highlighting individual team members like Megan and Steph for their dedication. One client remarked on the seamless and enjoyable experience provided by Paragon Sales Solutions, while another emphasized the clear and simple communication throughout the engagement. Overall, the sentiment reflects a strong alignment with client needs and a collaborative approach.-
Lead Generation for Regulatory Compliance & KYC Company
5.0 Aug 11, 2022They are easy to work with, and definitely felt like an extension or just another department within our business.
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Lead Generation & Telephony Services for Marketing Firm
4.5 Jul 1, 2021Apart from that, they were great at building relationships with direct customers like me. I never felt awkward about working with them; everything was easygoing. More importantly, they took the time to listen to me and my needs before offering their services. They were truly nice, and I could get along with everybody on their team.
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Graphic Design & Social Media Marketing for Education Co
5.0 Aug 14, 2025I’m impressed by how easy it is to work with Paragon Sales Solutions. Everything is clear and simple.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Paragon Sales Solutions has received positive feedback over the past six months, with clients highlighting their exceptional responsiveness, creativity, and professionalism. One client noted the team's commitment to understanding their brand, resulting in a strengthened online presence. Another client praised their flexibility and ability to meet deadlines while producing high-quality content. Overall, clients expressed satisfaction with the outcomes, including increased engagement and visibility, and indicated no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Paragon Sales Solutions has received positive feedback regarding its overall cost and value for money. Clients frequently highlight the company's competitive pricing and alignment with budgetary constraints, noting its effectiveness in delivering results that justify the investment. For instance, one client appreciated the 'good value for cost' and another highlighted how Paragon's pricing fit their budget while still achieving significant outcomes. Overall, sentiment towards the cost-effectiveness of Paragon Sales Solutions is overwhelmingly favorable.Was this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention High-quality work
six eleven global services consistently receives high praise for delivering high-quality work. Clients have reported impressive project accuracy rates exceeding 95%, with some reaching 99%. Feedback highlights the company's professional management, effective communication, and responsiveness to client needs. One client noted their flexibility and commitment to quality, while another emphasized the positive reviews received from end customers. Overall, the sentiment towards the quality of work provided by six eleven global services is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 15 projectsStartupr is a company specializing in Contact Center Services with a strong focus on generating qualified appointments through outbound call handling. Across reviews, 100% of clients commend their performance-based model and high responsiveness, with 85% highlighting their efficient project management and communication. Clients appreciate their cost-effective approach and targeting precision, resulting in consistent qualified lead generation.
Reviews mention Exceptional results
Startupr has received exceptional feedback for delivering impressive results in outbound acquisition efforts. One client noted they booked ten qualified meetings in just two months, yielding genuine opportunities in a niche market. Another client highlighted Startupr's effectiveness in generating 53 qualified meetings, resulting in $198,000 in revenue. Clients praised Startupr's strong project management, responsiveness, and ability to adapt quickly to feedback, establishing a reliable partnership that consistently meets expectations.-
Outbound Marketing for Hospital Emergency Preparedness Co
5.0 Apr 30, 2026Ten qualified meetings in two months. For context, we work in hospital emergency preparedness, which is a very specific niche. These were not random conversations. Every meeting was with someone who fits our ideal customer profile and has a genuine need for what we do. A few of those have already turned into active opportunities, so the quality has been there from the start.
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3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Startupr has received positive feedback over the past six months, with clients praising its effective outbound lead generation strategies and performance-based model. One client noted Startupr's ability to generate 50 qualified conversations, while another highlighted 40+ meetings achieved through tailored outreach. Clients appreciated the organized project management and responsiveness, emphasizing Startupr's understanding of their unique market needs. Overall, Startupr is regarded as a reliable partner that delivers measurable results without major areas for improvement mentioned.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technologyWas this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
Reviews mention Easy to work with
Clients consistently highlight Ver-A-Fast's ease of collaboration and flexibility. One reviewer, the VP of compliance, noted their impressive efficiency and organized project management, stating, 'We’re impressed with the ease of doing business with Ver-A-Fast.' Similarly, the Vendor Lead from a retail company emphasized their satisfaction, describing the team as 'an absolute joy to work with' and praising their proactive engagement. Overall, the sentiment regarding Ver-A-Fast's approachability and responsiveness is overwhelmingly positive.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication.
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Call Center & Outreach Services for Insurance Company
5.0 Jan 28, 2026Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We’re impressed with the ease of doing business with Ver-A-Fast.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.Was this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
Read All ReviewsSelect Industry to see insights
Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Services provided
35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 24 projectsUptown Creation is a LinkedIn marketing and outreach company known for its expertise in LinkedIn strategies, content creation, and lead generation. The reviews highlight a 100% satisfaction rate with their ability to generate significant revenue and pipeline through strategic LinkedIn outreach. Clients consistently praise their project management, responsiveness, and deep understanding of LinkedIn, with no areas identified for improvement.
Reviews mention Timely
Overall, client sentiment regarding Uptown Creation's timeliness is overwhelmingly positive. Clients consistently noted the team's ability to deliver projects on time and respond promptly to needs. For instance, one client highlighted that Uptown 'delivered everything on time' and was 'always very responsive,' while another praised their 'extremely timely and professional' approach. This reliability has contributed to strong client satisfaction, with multiple reviewers expressing confidence in their ability to meet deadlines and maintain effective communication.-
LinkedIn Outreach Services for Software Company
5.0 Aug 5, 2024Uptown has delivered everything on time. They are proactive with communications and provide valuable insight when necessary. Feels like a partnership which is good.
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LinkedIn Outreach Services for IT Company
5.0 Aug 5, 2024Their team is extremely timely and professional. At first they focused on how to get results with our campaign. It took about 2 months to start generating 8 meetings per month consistently, but the ramp up period was communicated well.
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Branding & Lead Generation for AI Solutions Company
5.0 Jan 16, 2024Everything was delivered on time and needs/questions were responded to timely.
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Email Marketing for Creative & Influencer Agency
5.0 Jan 4, 2024They delivered everything on time and over delivered on our needs. They responded to our needs quickly and made themselves available to support us from onboarding to launch.
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Marketing Strategy for Custom Software Development Firm
5.0 Jul 16, 2025Uptown was responsive and easy to work with. They delivered assets on time, maintained consistent communication, and were proactive about sharing updates and performance metrics. Whenever we had questions or needed to adjust strategy, they were quick to respond and open to feedback.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Uptown Creation has received highly positive feedback from clients in the last six months, highlighting their exceptional LinkedIn expertise and effective project management. Clients reported generating significant revenue, with one stating over $600,000 in new revenue and another mentioning $250,000 in pipeline from meetings booked. The responsive communication and ability to adapt to client feedback were also praised. Overall, clients expressed complete satisfaction, with no areas for improvement noted.Was this helpful?
Industry Experience
Uptown Creation has garnered positive feedback across various industries, including Business Services, Advertising & Marketing, Manufacturing, Financial Services, Information Technology, and Real Estate. Clients commend their expertise in LinkedIn outreach, resulting in significant revenue growth and lead generation. Notably, in Advertising & Marketing, they achieved a 12x ROI, while in Manufacturing, they facilitated over $500,000 in revenue. Overall, their strengths lie in strategic LinkedIn engagement and personalized outreach, making them well-suited for firms seeking to enhance their digital presence and generate quality leads.
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IT Services Manufacturing Financial services Healthcare Research Business services Software Consumer Products Consulting Real estate Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Uptown Creation is consistently praised for offering good value for money, with clients highlighting their pricing as fitting within budget constraints while delivering significant returns. For instance, one client reported a 12x ROI on their investment, while another noted over $600,000 in new revenue from their efforts. Reviewers emphasized the effectiveness of Uptown Creation's services in generating high-quality leads and meetings, indicating that their costs align well with the outcomes achieved.Was this helpful?
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Services provided
45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.
Reviews mention Knowledgeable
Clients consistently commend TeleNet Marketing Solutions for their profound expertise and adaptability. One Executive highlighted their team's ability to thoroughly understand products and effectively communicate value, which significantly enhanced lead generation efforts. They demonstrated strong project management skills, exceeding expectations in meeting bookings by over 25%. Overall, the sentiment regarding their knowledge is highly positive, with clients appreciating their responsiveness and commitment to delivering results.-
Market Research & Sales Outsourcing for Manufacturing Company
4.5 Aug 21, 2025TeleNet’s project management has been excellent. We have weekly calls with their team, and they consistently demonstrate strong product knowledge and a clear understanding of our priorities. They are highly responsive to our needs and always deliver on time. What stands out most about TeleNet is their deep expertise and flexibility. They truly know their stuff—taking the time to understand our products and how to position our solutions effectively with prospects.
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Industry Experience
TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.Was this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
Reviews mention Professional
Remote Team Solutions has received consistently positive feedback regarding their professionalism. Clients highlighted their accountability, timely responses, and commitment to delivering a world-class experience. For example, one review noted their project management team was 'always accountable, exact, and on time,' while another emphasized their 'timely, communicative and professional' approach. Overall, clients expressed high satisfaction with the company's integrity, culture, and dedication to understanding and meeting their specific needs.-
Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional. The quality of the kick off meeting was impressive.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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0 of 1 reviews is 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$5,000+$200 - $300 / hr10 - 49kamloops, Canada
Services provided
40% CRM Consulting and SI10% Account-Based Marketing10% Digital Strategy +4 services10% Email Marketing10% Recruiting10% Sales Outsourcing10% StaffingSee all 103 projectsSet2Close is a company specializing in Contact Center Services and outbound sales consulting. They are highly regarded for their seamless integration into client businesses, aligning on targeting and goals. Reviews indicate 100% positive feedback, praising their effective communication and ability to deliver qualified leads, with no areas for improvement noted.
Reviews mention Proactive
Set2Close has received consistently positive feedback regarding their proactive approach to client needs. Clients emphasized the team's readiness to bring in additional experts when required, as noted in a review where Jeremy was described as 'always proactive' in addressing needs. Moreover, Set2Close's project management was highlighted as highly organized and responsive, with one client noting their proactive adjustments to priorities and quick resolutions to queries. Overall, the sentiment surrounding Set2Close's proactivity is overwhelmingly favorable.-
CRM System Implementation for ERP Platform Company
5.0 Dec 3, 2025They were very responsive to Loop ERP’s needs, adjusting priorities when required and quickly addressing questions or change requests. Whether it involved refining automation workflows, updating SDR sequences, or adding new reporting dashboards, the team provided solutions promptly and ensured each update was fully tested before deployment. Overall, the project management experience was reliable, proactive, and focused on enabling Loop ERP's sales and marketing success.
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CRM System Implementation for ERP Platform Company
5.0 Dec 3, 2025Set2Close's consulting staff brought a high level of expertise and industry understanding to the project, consistently demonstrating deep knowledge of CRM architecture, sales process optimization, and marketing automation best practices. They went above and beyond the standard scope by proactively identifying gaps, suggesting improvements, and offering strategic guidance that strengthened both the technical setup and the operational workflows. Their willingness to dive into details, provide hands-on support, and tailor solutions to unique business needs made the engagement feel not just like an implementation, but a true partnership.
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CRM Consulting & SI for Prenatal Vitamins Company
5.0 Apr 10, 2026Jeremy was always proactive about our needs, never hesitating to bring in additional experts when specific topics required extra depth.
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6 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Set2Close has received overwhelmingly positive feedback over the past six months, with clients praising their expertise in HubSpot setup and training. One client highlighted how Set2Close transformed a manual email process into a streamlined automated sequence, significantly easing their workload. Another noted the team's organization and detail-oriented approach. Overall, clients expressed satisfaction with the knowledge and support provided, particularly from team members like Jeremy and Miles, emphasizing a commitment to client success and a seamless onboarding experience.Was this helpful?
0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
B2B Lead Gen for Consulting & Technology Services Company
4.5 — Set 2 Close provided B2B lead generation services for a consulting and technology services company. They streamlined the client's sales goals, utilizing ActiveCampaign, LinkedIn, and Zoominfo. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSet2Close is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49San Antonio, TX
Services provided
35% Advertising25% Pay Per Click15% Sales Outsourcing +3 services10% Direct Marketing10% Marketing Strategy5% Social Media MarketingSee all 36 projectsImpactable is a digital marketing company specializing in LinkedIn and Google Ads for lead generation and brand awareness. They receive predominantly positive feedback, with clients praising their strategic approach and expertise in digital advertising. Approximately 90% of reviews highlight their professionalism and communicative project management. However, some clients noted challenges with maintaining continuity due to changes in account managers.
Reviews mention Great project management
Impactable has consistently received high praise for its project management capabilities. Clients noted that deliverables were completed on time and communication was clear, organized, and proactive. One client emphasized that their project management was 'amazing' and that the team was 'engaged and responsive from the jump.' Another client highlighted the structured planning and flexibility in addressing needs, contributing to a smooth and efficient process. Overall, the sentiment reflects a strong confidence in Impactable's ability to manage projects effectively.-
LinkedIn Ads Mgmt & Content Creation for Healthcare Company
5.0 Jan 13, 2026Impactable’s project management is amazing. They’ve delivered on time.
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Advertising for Business Coaching Company
4.5 Feb 4, 2026Impactable demonstrated excellent project management throughout the engagement. Deliverables were consistently provided on time, and communication was clear, organized, and proactive. Steven Doub maintained a reliable weekly cadence that kept projects moving forward and ensured our team always knew priorities, timelines, and next steps.
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PPC Management for Compressed Air & Gas Treatment Company
5.0 Feb 11, 2026IMPACTABLE demonstrated strong and well-structured project management throughout the entire process. Their approach to planning was clear, organized, and strategically aligned with our objectives. The proposed structure was presented in detail at the beginning of the project and was implemented exactly as outlined. All deliverables were completed on time and within the agreed timelines. Their team was prompt, proactive, and consistent in communication, ensuring that we were informed at every stage of the project.
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Marketing Strategy for Consulting Company
5.0 Jan 6, 2026Impactable’s project management is great. We primarily communicate through virtual meetings.
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6 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Impactable has received positive feedback over the past six months, with clients praising their professionalism, creativity, and effective LinkedIn advertising strategies. A marketing executive noted a significant increase in brand awareness and lead generation, while another client highlighted a 35% increase in click-through rates and improved campaign performance. Clients consistently commended Impactable's timely communication and project management. Overall, the sentiment is highly favorable, with no significant areas for improvement identified by reviewers.Was this helpful?
Industry Experience
Impactable has demonstrated expertise across various industries, particularly in Advertising & Marketing, Information Technology, and Manufacturing. Clients consistently praise their innovative LinkedIn strategies that drive brand awareness and lead generation. Overall sentiment highlights Impactable's professionalism, strong project management, and adaptability in delivering results. Companies in need of targeted advertising and lead generation solutions would find Impactable a suitable partner, especially in sectors focusing on B2B engagement.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Advertising & marketing Consulting Healthcare Research Design IT Services Human Resources Business services Cleaners Manufacturing Information technology Other industriesWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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- Market presence and reputation in the industry
Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services30% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.2/40.020/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
34.1/40.020/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
34/40.019.6/20 Reviews9.8/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
33.6/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+$50 - $99 / hr50 - 249Olympia, WA
Ability to deliver
33.5/40.019.8/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
33.5/40.019.8/20 Reviews10/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.5/40.018.4/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
32.9/40.019.4/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
32.6/40.018.4/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
32.5/40.018.4/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+Undisclosed50 - 249Theale, England
Ability to deliver
32.1/40.017.8/20 Reviews9.7/10 Clients & Experience4.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
34.1/40.020/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
31.8/40.017.4/20 Reviews8.4/10 Clients & Experience5.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$10,000+Undisclosed10 - 49Paris, France
Ability to deliver
31.7/40.018.6/20 Reviews9.7/10 Clients & Experience3.4/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
31.5/40.017/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.3/40.016.4/20 Reviews9.8/10 Clients & Experience5.1/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.2/40.018.8/20 Reviews8.6/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.017.4/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
31/40.020/20 Reviews4.6/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.9/40.017/20 Reviews8.2/10 Clients & Experience5.7/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other
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