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Leaders Matrix

Top Call Center Services  - Leaders Matrix

LAST UPDATED Dec 4, 2021
CIENCE Technologies Belkins Callbox
ABILITY TO DELIVER
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  1. 1 CIENCE Technologies
  2. 2 Belkins
  3. 3 Callbox
  4. 4 Helpware
  5. 5 EBQuickstart
  6. 6 Martal Group
  7. 7 Unity Communications
  8. 8 SalesRoads
  9. 9 TELUS International
  10. 10 SupportYourApp
  11. 11 VSA Prospecting
  12. 12 Flatworld Solutions
  13. 13 Wow24-7
  14. 14 Go4Customer
  15. 15 Simply Contact

Top 15 Call Center Companies

CIENCE Technologies

Human-driven & Machine-powered Lead Gen Services

$1,000+
< $25 / hr
1,000 - 9,999
Solana Beach, CA
Ability to deliver
20
9.5
9.6
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

Belkins

We create new opportunities for our clients

Undisclosed
Undisclosed
50 - 249
Dover, DE
Ability to deliver
20
8.2
9.1
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Voice Services

Callbox

LEAD MANAGEMENT SOLUTIONS

Undisclosed
Undisclosed
250 - 999
Encino, CA
Ability to deliver
20
9
8.3
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
Lexington, KY
Ability to deliver
20
8.7
8.5
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

EBQuickstart

Outsourced B2B Sales & Marketing

$5,000+
Undisclosed
250 - 999
Austin, TX
Ability to deliver
19.6
8.7
8.7
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

Martal Group

B2B sales partner servicing tech companies

$5,000+
$25 - $49 / hr
10 - 49
Oakville, Canada
Ability to deliver
20
8.3
8.5
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Voice Services

Unity Communications

Your BPO partner in the Americas and Philippines

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
19.3
8.5
8.6
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Voice Services

SalesRoads

America's #1 Lead Generation Partner

$10,000+
Undisclosed
50 - 249
Coral Springs, FL
Ability to deliver
19.1
8.8
7.9
Reviews
Clients & experience
Market presence
Service Focus
100%
Voice Services

TELUS International

Premium multilingual BPO Contact Center.

$1,000+
< $25 / hr
10,000+
Sofia, Bulgaria
Ability to deliver
16.6
9.1
9.7
Reviews
Clients & experience
Market presence
Service Focus
100%
Voice Services

SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
20
6
9.1
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

VSA Prospecting

Fill your sales pipeline. We know how.

$10,000+
$25 - $49 / hr
50 - 249
Haddon Township, NJ
Ability to deliver
20
6.4
8.7
Reviews
Clients & experience
Market presence
Service Focus
98%
2% Other
Voice Services

Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Bengaluru, India
Ability to deliver
16.6
8.9
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

Wow24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.5
8
9
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Voice Services

Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
8.9
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

Simply Contact

Contact center at a level worthy of your customers

$1,000+
< $25 / hr
250 - 999
Dnipro, Ukraine
Ability to deliver
17.9
7.7
8.4
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Voice Services

Contenders Breakdown

Smith.ai

24/7 live agents for phone, chat, SMS & Facebook

Undisclosed
Undisclosed
250 - 999
Los Altos, CA
Ability to deliver
18.6
6.1
9.3
Service Focus
70%
30% Other
Voice Services

Nexa

Knowing Your Industry Makes All The Difference.

Undisclosed
$100 - $149 / hr
50 - 249
Phoenix, AZ
Ability to deliver
16.5
8.5
8.9
Service Focus
100%
Voice Services

PATLive

24/7 Virtual Receptionist Service

Undisclosed
Undisclosed
250 - 999
Tallahassee, FL
Ability to deliver
16.3
8.6
8.9
Service Focus
100%
Voice Services

SunTec India

Multi-Process IT Outsourcing

$1,000+
< $25 / hr
1,000 - 9,999
New Delhi, India
Ability to deliver
15.3
9.1
9.1
Service Focus
25%
75% Other
Voice Services

Lead Generators International®

Guaranteeing results B2B Telemarketing since 1992

$10,000+
$50 - $99 / hr
2 - 9
Burnaby, Canada
Ability to deliver
17.5
9.1
7.4
Service Focus
65%
35% Other
Voice Services

Abby Connect

Convert More Callers into Customers

Undisclosed
< $25 / hr
50 - 249
Las Vegas, NV
Ability to deliver
18.1
6.2
9
Service Focus
100%
Voice Services

SalesAladin

SalesAladin - Customer Acquisition Made Easy

$1,000+
< $25 / hr
10 - 49
Ghaziabad, India
Ability to deliver
17.6
8.3
7.3
Service Focus
100%
Voice Services

Universal Media / Global voice over

Professional global voice narration & localization

Undisclosed
Undisclosed
10 - 49
Minsk, Belarus
Ability to deliver
17.5
8.8
6.8
Service Focus
75%
25% Other
Voice Services

Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bengaluru, India
Ability to deliver
15.4
8.6
9
Service Focus
50%
50% Other
Voice Services

GCS Agents

Timely Contact. Timeless Value.

$50,000+
$25 - $49 / hr
250 - 999
Salisbury, NC
Ability to deliver
16.5
8.2
8.2
Service Focus
75%
25% Other
Voice Services

Ansafone Contact Centers

50 Years of World-Class Customer Experience

$1,000+
$25 - $49 / hr
250 - 999
Ocala, FL
Ability to deliver
15
8.8
9.1
Service Focus
90%
10% Other
Voice Services

JMS Elite

B2B Lead Generation for the Complex Sale

$25,000+
$50 - $99 / hr
10 - 49
Willoughby, OH
Ability to deliver
17.3
7.1
8.5
Service Focus
80%
20% Other
Voice Services

Global Response

Your Brand. Our Passion.

Undisclosed
Undisclosed
1,000 - 9,999
Margate, FL
Ability to deliver
14.6
9.3
8.9
Service Focus
95%
5% Other
Voice Services

Unee Solutions

ENGINE OF GROWTH FOR B2B SALES

$1,000+
< $25 / hr
50 - 249
Stafford, TX
Ability to deliver
16.2
8.6
7.9
Service Focus
75%
25% Other
Voice Services

Leadium

Human-Powered & Strategy Backed Lead Gen Services

$1,000+
< $25 / hr
50 - 249
Las Vegas, NV
Ability to deliver
17.2
7.8
7.5
Service Focus
75%
25% Other
Voice Services