Leaders Matrix

Top Call Center Services - Leaders Matrix

LAST UPDATED Feb 28, 2021

Clutch Leaders Matrix

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  1. 1 CIENCE Technologies
  2. 2 Belkins
  3. 3 Helpware
  4. 4 Callbox
  5. 5 Martal Group
  6. 6 EBQuickstart
  7. 7 VSA Prospecting
  8. 8 SalesRoads
  9. 9 Unity Communications
  10. 10 SupportYourApp
  11. 11 Flatworld Solutions
  12. 12 Go4Customer
  13. 13 Nexa
  14. 14 PATLive
  15. 15 Triniter BPO

Top 15 Call Center Companies

1. CIENCE Technologies

Human-driven & Machine-powered Lead Gen Services

$1,000+
< $25 / hr
250 - 999
Solana Beach, CA
Ability to deliver
20
9.5
9.4
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

2. Belkins

We create new opportunities for our clients

$1,000+
< $25 / hr
50 - 249
Dover, DE
Ability to deliver
20
8.2
8.9
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

3. Helpware

A BETTER KIND OF OUTSOURCING.

$5,000+
< $25 / hr
250 - 999
San Francisco, CA
Ability to deliver
20
8.7
8.4
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

4. Callbox

LEAD MANAGEMENT SOLUTIONS

Undisclosed
Undisclosed
250 - 999
Encino, CA
Ability to deliver
19.3
9
8.4
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

5. Martal Group

B2B sales partner servicing tech companies

$5,000+
$25 - $49 / hr
10 - 49
Oakville, Canada
Ability to deliver
19.7
8.1
8
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Voice Services

6. EBQuickstart

Outsourced b2b Sales & Marketing

$5,000+
Undisclosed
50 - 249
Austin, TX
Ability to deliver
18.6
8.7
8.3
Reviews
Clients & experience
Market presence
Service Focus
70%
30% Other
Voice Services

7. VSA Prospecting

Fill your sales pipeline. We know how.

$10,000+
$25 - $49 / hr
50 - 249
Haddonfield, NJ
Ability to deliver
19.9
6.4
8.9
Reviews
Clients & experience
Market presence
Service Focus
93%
7% Other
Voice Services

8. SalesRoads

Qualified Appointments // Domestic Call Teams

$5,000+
Undisclosed
50 - 249
Coral Springs, FL
Ability to deliver
18.2
8.8
7.7
Reviews
Clients & experience
Market presence
Service Focus
70%
30% Other
Voice Services

9. Unity Communications

Your BPO partner in the Philippines and Costa Rica

$1,000+
< $25 / hr
250 - 999
Gilbert, AZ
Ability to deliver
18
8.5
8.2
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Voice Services

10. SupportYourApp

Technology-enhanced Customer Support and Care

$1,000+
< $25 / hr
250 - 999
Kyiv, Ukraine
Ability to deliver
20
6
8.6
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

11. Flatworld Solutions

ISO certified global company with 18000+ customers

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
16.2
8.9
9.5
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

12. Go4Customer

We Put Your Customers First.

$1,000+
< $25 / hr
250 - 999
Noida, India
Ability to deliver
16.2
9.1
8.9
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Voice Services

13. Nexa

Knowing Your Industry Makes All The Difference.

Undisclosed
$100 - $149 / hr
50 - 249
Phoenix, AZ
Ability to deliver
16.5
8.5
8.9
Reviews
Clients & experience
Market presence
Service Focus
100%
Voice Services

14. PATLive

24/7 Live Answering for Businesses

Undisclosed
Undisclosed
50 - 249
Tallahassee,
Ability to deliver
16.3
8.6
8.9
Reviews
Clients & experience
Market presence
Service Focus
100%
Voice Services

15. Triniter BPO

RELIABLE CUSTOMER SUPPORT AT JUST $1049/MO/PERSON

$5,000+
< $25 / hr
1,000 - 9,999
Miami, FL
Ability to deliver
18.6
7.1
8
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Voice Services

Contenders Breakdown

16. Smith.ai

24/7 live agents for phone, chat, SMS & Facebook

Undisclosed
Undisclosed
50 - 249
Palo Alto, CA
Ability to deliver
18.5
6.1
9.1
Service Focus
60%
40% Other
Voice Services

17. Simply Contact

Contact center at a level worthy of your customers

$1,000+
< $25 / hr
250 - 999
Dnipro, Ukraine
Ability to deliver
17.6
7.7
8.3
Service Focus
80%
20% Other
Voice Services

18. Octopus Tech Solutions

Innovative Outsourcing Solutions

$1,000+
< $25 / hr
50 - 249
Amritsar, India
Ability to deliver
16
8.5
9.1
Service Focus
50%
50% Other
Voice Services

19. JMS Elite

B2B Lead Generation for the Complex Sale

$25,000+
$50 - $99 / hr
10 - 49
Willoughby, OH
Ability to deliver
17.8
7.1
8.6
Service Focus
80%
20% Other
Voice Services

20. Invensis

Trusted by Over 500 Organizations World Over

$1,000+
< $25 / hr
1,000 - 9,999
Bangalore, India
Ability to deliver
15.4
8.6
9.3
Service Focus
50%
50% Other
Voice Services

21. Lead Generators International®

Guaranteeing results B2B Telemarketing since 1992

$10,000+
$50 - $99 / hr
2 - 9
Vancouver, Canada
Ability to deliver
17.3
9.1
7.3
Service Focus
65%
35% Other
Voice Services

22. Global Response

Your Brand. Our Passion.

Undisclosed
Undisclosed
1,000 - 9,999
Margate, FL
Ability to deliver
14.6
9.3
9
Service Focus
95%
5% Other
Voice Services

23. Abby Connect Receptionists

Impress Callers, Save Time and Grow Your Business!

Undisclosed
< $25 / hr
50 - 249
Las Vegas, NV
Ability to deliver
17.9
6.2
8.8
Service Focus
100%
Voice Services

24. Ansafone Contact Centers

50 Years of World-Class Customer Experience

$1,000+
$25 - $49 / hr
250 - 999
Ocala, FL
Ability to deliver
15
8.8
9.1
Service Focus
90%
10% Other
Voice Services

25. Specialty Answering Service

Become one with our software.

Undisclosed
Undisclosed
10 - 49
King of Prussia, PA
Ability to deliver
16.2
7.1
9.5
Service Focus
75%
25% Other
Voice Services

26. GCS Agents

Timely Contact. Timeless Value.

$50,000+
$25 - $49 / hr
250 - 999
Salisbury, NC
Ability to deliver
16.5
8.2
8.1
Service Focus
75%
25% Other
Voice Services

27. Unee Solutions

ENGINE OF GROWTH FOR B2B SALES

$1,000+
< $25 / hr
50 - 249
Stafford, TX
Ability to deliver
16.2
8.6
7.8
Service Focus
75%
25% Other
Voice Services

28. Answering Legal

Legal Answering Services

Undisclosed
Undisclosed
50 - 249
Nesconset, NY
Ability to deliver
19
5
8.5
Service Focus
100%
Voice Services

29. XACT

Solutions by Thinking Outside of the Box

Undisclosed
Undisclosed
250 - 999
Orlando, FL
Ability to deliver
19.7
5
7.8
Service Focus
100%
Voice Services

30. Wow24-7

Outsourcing "WOW" Customer Support Experiences

$1,000+
< $25 / hr
50 - 249
Kyiv, Ukraine
Ability to deliver
17.1
6
9.1
Service Focus
80%
20% Other
Voice Services