Top Call Center Companies & Services for Healthcare Providers
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Transparent
Clients have consistently praised Hit Rate Solutions for their transparency throughout the project lifecycle. One review highlighted the delivery of detailed reports and effective communication, stating, 'The project was delivered on time with detailed reports of the outcome.' Overall, the sentiment reflects satisfaction with the company's clarity in operations and responsiveness, underscoring their commitment to maintaining open lines of communication.-
Call Center Services for Consulting Company
4.5 Jan 19, 2024The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout. Reporting was automated and sent daily.
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6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hit Rate Solutions for their competitive pricing and overall value for money. For instance, one client noted that their selection was based on "pricing fit our budget" and "good value for cost." Another remarked on the "quality of work done for the price" as a significant advantage. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of their services, with multiple clients expressing no areas for improvement in this regard.Was this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Great project management
The sentiment regarding project management at Hugo Inc. is overwhelmingly positive. Clients have praised their efficient processes, noting that Hugo moved from contract signing to pilot launch in just one week. Regular updates and transparent reporting were highlighted as key factors in ensuring informed decision-making. One client remarked on the team’s flexibility and responsiveness to evolving needs, while another appreciated their proactive communication and ability to deliver on time, often exceeding expectations.-
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 234 projectsBelkins is a lead generation company specializing in outbound sales and telemarketing services. With a strong focus on developing ideal client profiles and executing personalized outreach campaigns, Belkins has received overwhelmingly positive reviews, achieving notable success in booking appointments and generating leads. Approximately 95% of reviewers praised their strategic approach, proactive communication, and project management skills, highlighting their ability to exceed client expectations consistently.
46 of 49 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 49 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, particularly in healthcare, non-profit, and advertising & marketing. Clients commend their lead generation, appointment setting, and tailored outreach strategies, with many citing impressive appointment rates and overall project management. In the medical sector, they successfully scheduled numerous high-quality meetings, while in non-profits, they effectively enhanced engagement and visibility. Overall, Belkins is praised for their adaptability, responsiveness, and ability to deliver measurable success, making them a strong candidate for clients in need of growth across these industries.
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Software Manufacturing Business services Financial services Arts, entertainment & music Healthcare Consulting Design Telecommunications Information technology Education Food & Beverage Logistics & Supply Chain Human Resources Media Chemicals & Biotechnology Consumer products & services Energy & natural resources Construction Legal Motion Pictures & Film Retail Other Industry Real estate Research Engineering Utilities IT Services Other industries Advertising & marketing Wellness & Fitness Automotive Medical Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Belkins has received positive feedback regarding its cost-effectiveness and value for money. Clients have highlighted that Belkins' pricing aligns well with their budgets while providing significant returns on investment, such as one client noting a 300% ROI from leads generated. Many reviews indicate that the service consistently delivers high-quality leads and successful appointments, often exceeding initial targets. Overall, clients express satisfaction with the balance between cost and the substantial outcomes achieved through their collaboration with Belkins.Was this helpful?
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United States (140) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)This provider is fluent in 3 languages:
- English
- German
- French
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +1 service5% Email MarketingSee all 85 projectsLeadium is a proficient provider of outbound call center and telemarketing services, specializing in lead generation, appointment setting, and sales development. The company consistently receives positive feedback, with approximately 90% of reviewers praising their consultative approach, timely delivery, and responsiveness. Clients commend Leadium’s ability to generate high-quality leads and increase conversions, positioning them as a valued partner in enhancing sales efficiency.
11 of 13 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read moreWas this helpful?
Industry Experience
Leadium has received positive feedback across various industries, notably in Information Technology, Financial Services, and Telecommunications. Clients commend Leadium for their ability to facilitate meaningful conversations and generate qualified leads, emphasizing their strong understanding of technical nuances. In sectors like Education and Energy, Leadium's expertise in outbound sales strategies helped clients expand their market reach effectively. Overall, Leadium is well-regarded for their proactive approach, adaptability, and the quality of their communication, making them a suitable partner for technology-driven and service-oriented industries.
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Information technology Utilities Advertising & marketing IT Services Human Resources Consumer Products Education Food & Beverages Healthcare Retail Software Other industries Business services Financial services Telecommunications Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Leadium is noted for providing strong value for money, as many clients highlighted their competitive pricing and alignment with budgetary constraints. One client emphasized that Leadium's pricing fit their budget well, while another mentioned the good value for cost, leading to a positive return on investment. Overall, clients expressed satisfaction with the cost-effectiveness of Leadium's services, often noting that the quality of leads generated justified the investment, enhancing their business development efforts significantly.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Midway Islands Time (MIT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Detail-oriented
Simply Contact has received high praise for its detail-oriented approach, particularly in its attention to detail and strict quality control measures. Clients have noted the commendable speed and quality of agent training, which contributed to effective management of customer support. One client reported a 15% increase in Customer Satisfaction (CSAT) scores, attributing this success to Simply Contact's efficient handling of inquiries and their flexibility in meeting specific requirements. Overall, the sentiment reflects strong satisfaction with Simply Contact's meticulous service delivery.-
Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
40% Call Center Services60% Sales OutsourcingSee all 22 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
3 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Spanish
- German
- French
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
20% Call Center Services70% Sales Outsourcing10% Email MarketingSee all 59 projectsLevelUp Leads is a company specializing in Contact Center Services, with a strong focus on outbound calling and lead generation. Their professional and responsive approach is highlighted by a consistent track record of exceeding client expectations, demonstrated by a 100% satisfaction rate among reviewers. With exceptional communication and project management skills, they provide tailored solutions that significantly increase lead flow and meeting scheduling efficiency.
Reviews mention Open to feedback
LevelUp Leads has received positive feedback regarding their openness to feedback throughout their projects. Clients appreciated their willingness to adapt messaging and targeting based on market responses and specific client needs. For instance, one client noted that LevelUp Leads adjusted their communication strategies when prospects expressed the need for more context, demonstrating a commitment to refining outreach based on real-time feedback. Overall, the sentiment reflects a strong collaborative approach and responsiveness to client input.-
Lead Gen, Email Marketing & CRM SI for Hospitality Company
5.0 Jul 15, 2025LevelUp Leads’ project management style was exemplary: timelines were always explicit and adhered to, communication was proactive, and they demonstrated a real knack for listening to feedback and adapting quickly. When we identified a new opportunity, promoting our Park City resort to West Coast tech companies, they were able to pivot their campaigns almost overnight, with creative messaging that resonated with the target audience. If there was any area for improvement, it might be the desire for even deeper integration with our in-house marketing analytics. While they provided detailed weekly and monthly reports, we would have appreciated joint dashboarding for real-time KPI tracking and an even tighter feedback loop. That said, the LevelUp team was always open to suggestions and expressed readiness to explore more sophisticated reporting tools together.
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Sales Outsourcing & Email Mktg for Cybersecurity Firm
5.0 Sep 10, 2026The LevelUp Leads team maintained regular communication with us and was receptive when we needed to make changes to targeting or messaging. Because PlugSecure works in a technical and specialized industry, we occasionally needed to clarify terminology or explain why certain prospects were more valuable than others. The team was willing to take that feedback on board. When we wanted to adjust the messaging, the process didn't feel unnecessarily complicated. We could explain what we were seeing from the market and work with the team to make the appropriate changes. The important thing is that LevelUp Leads was receptive to feedback and willing to adjust the process as we learned more.
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Email Marketing Services for IT Systems Integ Company
5.0 Sep 12, 2026Their project management was straightforward and easy to work with. We had regular communication about campaign activity, responses, and areas that needed attention. When we provided feedback about the type of companies or contacts we considered most relevant, the team was receptive and adjusted the targeting accordingly. They were also proactive when something needed to change. For example, if a particular message wasn't generating the quality of response we expected, the team was willing to revisit the wording rather than simply continuing with the same approach.
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15 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Sales Services for Performance Marketing Company
5.0 — LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost Read moreWas this helpful?
Industry Experience
LevelUp Leads has received positive feedback across various industries, including cybersecurity, manufacturing, eCommerce, and education. Clients appreciate their ability to generate high-quality leads, streamline outreach processes, and adapt messaging to specific audiences. The overall sentiment indicates strong satisfaction with their project management, responsiveness, and tailored approach. Industries such as cybersecurity and manufacturing noted significant improvements in lead generation and appointment setting, while the eCommerce sector highlighted effective engagement strategies. Potential clients in these fields may find LevelUp Leads particularly well-suited for their needs.
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Information technology Financial services eCommerce Consulting Hospitality & leisure Manufacturing Sports IT Services Construction Food & Beverage Software Advertising & marketing Engineering Automotive Real estate Arts, entertainment & music Legal Insurance Business services Education Other industriesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingSee all 79 projectsDMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.
Reviews mention Customized support
DMT Business Development received high praise for its customized support, particularly noted for its deep understanding of niche markets. One client highlighted how DMT Business Development tailored strategies to address the specific challenges faced by solo practitioners, resulting in a significant increase in qualified leads and client sign-ups. The project management was described as excellent, with timely deliverables and a strong commitment to quality, leading to an overall positive experience.-
Lead Generation Services for IT Company
5.0 Jun 3, 2025What stood out most about DMT Business Development was their deep understanding of our niche market and their personalized approach. They didn't just deliver generic leads; they took the time to grasp the challenges solo practitioners face and tailored their strategies accordingly.
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23 of 23 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for UX/UI Design Agency
5.0 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. Read moreWas this helpful?
Industry Experience
DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Other industries Business services Financial services Media Information technology Advertising & marketingWas this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$10,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
Reviews mention Receptive
SalesRoads has received positive feedback regarding their receptiveness to client needs. Clients noted their responsiveness and flexibility in adjusting processes to meet unique requirements. One reviewer highlighted that SalesRoads was always very receptive, which contributed to effective communication and project management. Additionally, their professionalism in handling sensitive information was praised, further enhancing client confidence in their services.-
Outbound Calls Services for Concierge Medicine Co
5.0 Nov 6, 2023SalesRoads is very receptive to feedback and ideas, so we’ve had a successful partnership. If you’re only looking to get a vendor and leave them alone, you won’t be successful.
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Outbound Calls for Communication Platform
4.5 Mar 12, 2021Kasey runs this project like a machine, provides weekly reports on exactly where we stand, is always open to feedback, and has provided our team with an incredible experience.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Detail-oriented
Simply Contact has received high praise for its detail-oriented approach, particularly in its attention to detail and strict quality control measures. Clients have noted the commendable speed and quality of agent training, which contributed to effective management of customer support. One client reported a 15% increase in Customer Satisfaction (CSAT) scores, attributing this success to Simply Contact's efficient handling of inquiries and their flexibility in meeting specific requirements. Overall, the sentiment reflects strong satisfaction with Simply Contact's meticulous service delivery.-
Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services60% Sales Outsourcing10% Account-Based Marketing +2 services10% Content Marketing10% Email MarketingSee all 135 projectsSalesAR is a lead generation company specializing in Contact Center Services, offering solutions such as Appointment Setting and Customer Support Services. With positive reviews highlighting their effective communication, strategic updates, and impressive engagement, SalesAR has consistently delivered results, with approximately 85% of reviewers praising their ability to meet client needs and generate qualified leads. Their services have facilitated market expansion and enhanced client outreach strategies.
3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Product Development Company
5.0 — SalesAR provided appointment setting services for a product development company. They helped promote the company by implementing their ideas into physical prototypes. Read moreWas this helpful?
Industry Experience
SalesAR has received positive feedback across multiple industries, primarily in Information Technology, Advertising & Marketing, Manufacturing, and Financial Services. Clients highlighted their expertise in lead generation and appointment setting, emphasizing effective communication, timely delivery, and customized outreach strategies. The overall sentiment reflects satisfaction with SalesAR's ability to generate high-quality leads and maintain responsive collaboration. Industries such as healthcare, logistics, and SaaS have benefited from their tailored services, making SalesAR a strong candidate for clients seeking targeted lead generation in these sectors.
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eCommerce IT Services Software Information technology Consulting Environmental Services Other Industry Non-profit Logistics & Supply Chain Advertising & marketing Engineering Research Chemicals & Biotechnology Retail Media Beauty & Cosmetics Healthcare Pharmaceuticals Transportation Legal Cannabis Design Energy & natural resources Financial services Business services Other industries ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesAR has received favorable feedback regarding their cost and value for money, with multiple clients noting that their pricing aligns well with their budget and offers good value. For instance, a client from Kaleidex highlighted that SalesAR's pricing fit their budget and provided good value for the cost. Similarly, CoStrategix and Vestra Consultants appreciated the high quality of service relative to the costs incurred. Overall, clients express satisfaction with the results achieved, indicating a positive sentiment towards the company's value proposition.Was this helpful?
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United States (26) Ukraine (17) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Netherlands (2) Slovenia (2) Italy (2) England (2) Austria (2) Israel (2) Belarus (2) North Macedonia (2) Spain (2) Serbia (2) Ireland (1) Singapore (1) Cyprus (1) Croatia (1) China (1) Turkey (1) Canada (1) India (1) Poland (1) Monaco (1)This provider is fluent in 5 languages:
- English
- Spanish
- Polish
- Ukrainian
- Czech
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Valoris Center has received positive feedback in the last six months, particularly for their customer support and project management. A client noted their impressive reaction time to needs and the achievement of objectives within the agreed timeframe. The team was praised for their culture fit and value for cost. Overall, clients expressed satisfaction with the outcomes, highlighting improvements in customer experience and CSAT without identifying any areas for improvement.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 17 projectsAmbs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.
Reviews mention Great team
Ambs Call Center receives consistently positive feedback regarding their team, with clients highlighting their outstanding customer service and dependability. For instance, one client praised Aaron and his team as 'outstanding' and noted that the customer service was 'above and beyond.' Another client appreciated their quick and easy communication, stating they were 'great people to work with.' Overall, the sentiment reflects a strong commitment to client satisfaction and effective support.-
Call Center Services for HVAC Company
5.0 May 27, 2025Quick easy great people to work with. They care about their business and ours.
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Call Center Services for Mental Health Counseling Company
5.0 Jun 10, 2025Yes, Aaron and his team are outstanding! The customer service is above and beyond! I've always been 100% satisfied!
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14 of 16 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Industry Experience
Ambs Call Center has demonstrated expertise across various industries, including Telecommunications, Legal, Healthcare, HVAC, Automotive, and Retail. Feedback highlights their strengths in customer service, timely response, and integration with client systems. Overall sentiment is highly positive, with clients noting improved customer engagement, seamless project management, and excellent communication. These insights suggest Ambs Call Center is particularly well-suited for businesses requiring reliable after-hours support and personalized service.
Read All ReviewsSelect Industry to see insights
HVAC Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Automotive Supply Chain, Logistics, and Transport Healthcare LegalWas this helpful?
$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 13 projectsSureCall Contact Centers is a provider of comprehensive Contact Center Services, specializing in both inbound and outbound call center solutions, customer support services, and telephonic support. Across reviews, clients consistently praise their fast, flexible service and project management skills, with 100% positive feedback highlighting their efficiency and ability to exceed expectations. Approximately 70% of reviews emphasize their impressive communication and responsiveness.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with SureCall's reasonable pricing, often highlighting it as a key factor in their decision to choose the company. One client noted that SureCall designed a comprehensive service package tailored to their needs at a 'very reasonable price.' Overall, the sentiment regarding pricing is positive, with clients appreciating the value offered relative to the cost of services.-
Call Center Services for Exotic Car Dealership
5.0 Oct 3, 2024They asked all the right questions to learn about our business and what we wanted to achieve and then designed a great package at a very reasonable price.
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6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Advertising & Marketing Firm
5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read moreWas this helpful?
Industry Experience
SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
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Hospitality & leisure Advertising & marketing Financial services Automotive Government Business services Consumer Products Real estate SportsWas this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 4 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Universal Coordinated Time (UTC)
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 128 projectsCallbox is a leading provider in the field of Contact Center Services, offering a comprehensive suite of outbound call center, telemarketing, and customer support services. The company is noted for its professionalism, responsiveness, and impressive ability to generate qualified leads and appointments. According to the reviews, Callbox has received overwhelmingly positive feedback, with clients appreciating its project management, multi-channel outreach capabilities, and the significant impact on sales pipelines. Approximately 90% of reviewers highlight the company's effective lead generation and customer engagement services.
Reviews mention Translate ideas into products
Clients express a positive sentiment regarding Callbox's ability to translate ideas into effective marketing products. One client noted that Callbox accurately converted provided information into compelling online ads, demonstrating a strong understanding of their business. They appreciate the team's attentiveness and responsiveness to feedback, which aids in refining their marketing strategies. However, there is a desire for increased appointment generation, indicating room for further improvement in results.-
Appointment & Lead Gen for Cloud-based Solutions Provider
5.0 Feb 17, 2021They’ve been able to take the information that I’ve sent them and really translate it quite accurately into online advertising with the banner and display ads. Callbox has an understanding of what we do, and they’re able to articulate that accurately to our audience. I don’t have to spend time explaining who we are or what we do, which I appreciate.
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30 of 58 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 58 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Software Company
5.0 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database. Read moreWas this helpful?
Industry Experience
Callbox has demonstrated expertise across a variety of industries, including Information Technology, Financial Services, Telecommunications, and Business Services. Feedback highlights their strengths in lead generation, appointment setting, and account-based marketing strategies, leading to increased sales opportunities and improved brand visibility. Overall sentiment is positive, with clients praising Callbox's professionalism, adaptability, and effective communication. Companies in the IT, financial services, and telecommunications sectors particularly benefit from their tailored services and proven track record.
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Information technology Telecommunications Advertising & marketing Business services HVAC Financial services Other industries Manufacturing Supply Chain, Logistics, and Transport Government Media Arts, entertainment & musicWas this helpful?
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This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 95 projectsSmith.ai is a call center service company specializing in inbound call center solutions, customer support services, and telephonic support, particularly for legal firms and service-oriented businesses. Reviews highlight a 95% positive feedback rate, with clients praising their responsiveness, professional call handling, and ability to improve client intake processes. Notably, 80% of reviewers commend Smith.ai for their efficient communication and seamless integration as an extension of their clients' teams.
Reviews mention Flexible
Smith.ai has received positive feedback regarding its flexibility in service delivery. Clients have noted the ease of customizing call handling and the ability to make adjustments on the fly, such as changing call instructions or scheduling. One client appreciated the option for in-person or virtual setup meetings, highlighting the convenience of adapting services to fit specific needs. Overall, the sentiment reflects satisfaction with Smith.ai's responsive and accommodating approach, which has significantly supported their business operations.-
Virtual Reception Services for Defense Attorney
5.0 May 28, 2020They can do the set-up meeting in-person, virtual or over the phone. They can also access my calendar to set-up meetings for me if I want them to. Also, they can adjust their forwarding and answering depending on the day, time, weekends, holidays, etc. Things can even be adjusted on the fly by email, call, or even text. Really flexible and convenient.
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Virtual Receptionist Services for Estate Planning Law Firm
5.0 May 4, 2020We work via email to adjust parameters and guidelines. They are very responsive. Ability to adapt quickly to changing circumstances.
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Voice Services for Law Firm
5.0 Jan 17, 2020Their team is absolutely easy to communicate with, whenever I send an email, I know I’ll get a response quickly. There is a portal for me to view the call instructions and see how the team is utilizing them. They’ve been very flexible about adjusting call instructions whenever I need to. The team, overall, has always been looking to support us as a modern law firm, so we’ve had a really great relationship.
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14 of 15 reviews are 5 stars13 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
Smith.ai has received positive feedback over the past six months, with clients highlighting their professionalism, responsiveness, and effective call handling. A law firm noted an increase in answered calls and improved client intake, while another client praised the company's ability to reduce missed calls significantly. However, some reviews mentioned a need for enhanced listening to instructions. Overall, clients appreciate the value Smith.ai provides and its impact on their operations.Was this helpful?
Industry Experience
Smith.ai has demonstrated strong capabilities across the legal, hospitality, construction, and financial services sectors. In the legal industry, feedback highlights their efficiency in managing client intake, improving call handling, and enhancing overall client satisfaction. In hospitality, they excel in capturing leads and providing timely responses. Construction clients appreciate their seamless appointment booking and call management. Overall, sentiment across industries is positive, with clients valuing Smith.ai’s professionalism, responsiveness, and ability to integrate seamlessly into existing workflows.
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Healthcare Other Industry Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Business services Advertising & marketing Legal Construction Financial services Hospitality & leisureWas this helpful?
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Denver, Colorado (3) Los Angeles, California (3) Tampa, Florida (2) Atlanta, Georgia (2) Tulsa, Oklahoma (2) Austin, Texas (2) New York City, New York (2) Philadelphia, Pennsylvania (2) Phoenix, Arizona (2) San Diego, California (2) Indianapolis, Indiana (1) Kearney, Nebraska (1) Kissimmee, Florida (1) Orlando, Florida (1) West Palm Beach, Florida (1) Winter Springs, Florida (1) Athens, Georgia (1) Marietta, Georgia (1) Baton Rouge, Louisiana (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Knoxville, United States (1) Memphis, Tennessee (1) Dallas, Texas (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Arlington Heights, Illinois (1) Hialeah, United States (1) Sterling Heights, Michigan (1) Edina, Minnesota (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Jacksonville, Florida (1) Paramus, New Jersey (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Madison, Wisconsin (1) Coral Springs, Florida (1) Newport Beach, California (1) Clearwater, Florida (1) San Jose, California (1) Santa Ana, California (1) Boca Raton, Florida (1) Henderson, Nevada (1) Flagstaff, Arizona (1) Mesa, Arizona (1) Washington, District of Columbia (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Texarkana, Arkansas (1) Levittown, Pennsylvania (1) Fairfax, Virginia (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Barrington, Illinois (1) Los Altos Hills, California (1) Malibu, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 109 projectsMartal Group is a lead generation and sales engagement company that excels in multi-channel outreach, leveraging emails, phone calls, and LinkedIn interactions. The company is lauded for its ability to integrate seamlessly with clients' teams, consistently delivering high-quality leads and improving market awareness. Approximately 85% of the reviews highlight their effective communication and strategic insights, while some suggest a need for quicker adjustments to messaging strategies.
Reviews mention Great project management
Martal Group consistently receives high praise for their exceptional project management. Clients highlight their clear communication, timely delivery, and responsiveness to needs. For instance, one CEO noted, 'Their project management was excellent—communication was clear, tasks were well organized, and everything was delivered on time.' Another client emphasized the 'transparent process' and 'weekly project discussions,' showcasing Martal Group's commitment to maintaining effective collaboration and ensuring client satisfaction.-
Lead Gen & Sales Engagement for Crowdsourcing Company
5.0 Oct 16, 2023Martal Group’s project management has been excellent. They have a distributed model, so a lot of different resources specialize in project management and engagement. They have a very slick, well-oiled, and professional framework, so we’ve never had any problems with the deliverables.
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Lead Generation for Usability Testing Platform
5.0 Mar 16, 2023I had a fantastic experience working with Martal Group! Their project management was top-notch and the consultants working on the project were brilliant.
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Lead Generation for Automated Proctoring Solutions Provider
5.0 Mar 6, 2023Martal's team is knowledgeable and skilled, and they have always been proactive in identifying and addressing potential issues before they can escalate. They have an excellent project management process that ensures all aspects of the project are thoroughly planned and executed, resulting in successful outcomes.
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Lead Generation & Sales Support Services for Software Co
4.5 Jul 12, 2021They have been excellent. I am getting reports on a weekly basis, and we have weekly project discussions. It’s a totally transparent process.
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Lead Generation for Talent Cloud Platform
5.0 Feb 24, 2025The project management team was consistently responsive, stayed on schedule, and was always ready to address my needs.
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1 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Martal Group has received positive feedback over the last six months, highlighting their focus on generating high-quality B2B leads and appointments. Clients noted the effectiveness of their outbound strategies, emphasizing the quality of conversations rather than volume. One client praised Martal Group's ability to quickly understand their value proposition, while another appreciated their fast response to performance data. Although early calibration of ideal customer profiles took time, overall sentiment reflects satisfaction with Martal Group's services and their collaborative approach.Was this helpful?
Industry Experience
Martal Group has demonstrated expertise primarily in the Information Technology, Business Services, and Advertising & Marketing industries. Clients commend their strategic approach to lead generation, emphasizing their ability to deliver high-quality leads and facilitate meaningful engagement with decision-makers. Overall sentiment reflects satisfaction across sectors, highlighting strengths in communication, project management, and adaptability to client needs. Companies in IT and business services appear particularly well-matched, while their adaptive strategies may also benefit firms in emerging markets.
Read All ReviewsSelect Industry to see insights
Software Energy & natural resources Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Logistics & Supply Chain Automotive Utilities Engineering Environmental Services Financial services Other Industry Chemicals & Biotechnology Research Healthcare Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% StaffingSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
Industry Experience
XACT has demonstrated expertise across various industries, including Manufacturing, Insurance, Logistics, Real Estate, and Education. Clients frequently highlight their excellent customer service, adaptability, and effective project management. Positive feedback emphasizes their ability to meet specific needs, streamline processes, and enhance customer satisfaction. Overall sentiment is notably positive, particularly in sectors requiring high service levels, such as Insurance and Education, where XACT's impact is profound and often transformative.
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Manufacturing eCommerce Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Other industries Education Arts, entertainment & music Advertising & marketing Financial services Information technologyWas this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Detail-oriented
Clients consistently praised Appointment Setter Online for their detail-oriented approach, highlighting their ability to book relevant appointments and manage leads effectively. One client noted, "Their consistency and attention to detail made a real difference to our business," while another emphasized the CEO's focus and the team's thorough training. Overall, feedback reflects a strong sentiment towards their meticulousness and professionalism, contributing to improved lead quality and successful project outcomes.-
Call Center Services for Software Dev Co
5.0 Jun 10, 2025Their CEO is the most detail-oriented and focused person I’ve ever seen in the call center industry. Appointment Setter Online is unique to us because we’ve tried around six providers previously. They were good for the first few months, but then they showed their true colors. Jay has been consistent and speaks to us the same way he did on day one.
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Call Center Services for Marketing Agency
5.0 Jul 14, 2025The team has been very detailed. They give us a detailed overview every week, and we're happy with that. They use our system to manage the leads. In that system, we can see how many leads are converted and how many are pending.
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Appointment Setting Services for Renovation Company
5.0 Dec 20, 2025What impressed us most was their consistency and attention to detail they didn’t just book appointments, they booked the right appointments. Every lead felt relevant, and that level of quality made a real difference to our business.
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Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 10 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for MarTech Company
5.0 — Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products Read moreWas this helpful?
Industry Experience
Select VoiceCom has demonstrated expertise across various industries, including financial services, media, business services, advertising & marketing, legal, and insurance. Clients praised Select VoiceCom for their effective customer service, talent acquisition, and project management skills, leading to improved sales, client satisfaction, and operational efficiency. The overall sentiment is positive, highlighting their strong culture fit and commitment to quality, making Select VoiceCom a suitable partner for diverse projects in these sectors.
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Insurance Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Select VoiceCom is frequently recognized for its competitive pricing and overall value for money. Clients appreciate the company's alignment with their values and the quality of service provided. For instance, one client noted the 'good value for cost' while another emphasized the 'high standards for security and quality of people.' Overall, the sentiment indicates that Select VoiceCom delivers effective solutions without compromising on quality, making it a favorable choice for many businesses.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
Reviews mention Unique expertise
Clients have consistently highlighted Wing Assistant's unique expertise, particularly noting the high qualifications and diverse skill sets of their virtual admins. One CEO emphasized that the admins quickly adapt to tasks and are confident in seeking clarification, contributing significantly to productivity. The overall sentiment reflects strong satisfaction with the team's ability to handle a variety of initiatives efficiently, underscoring Wing Assistant's capability to meet specific client needs effectively.-
Virtual Assistance for Startup
5.0 Dec 6, 2022The virtual admins provided are highly qualified and have a diverse range of skills.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
Reviews mention Accommodating
Clients consistently praised 1840 & Company for their accommodating nature, noting their flexibility in addressing shifting project needs. One client highlighted their 'super responsive and flexible' approach to customer support, while another emphasized their 'proactive planning and adaptability' in project management. Overall, the sentiment reflects a strong appreciation for the company's commitment to understanding and meeting client requirements effectively.-
Call Center Services for Software Company
4.5 Jun 17, 2024In terms of responsiveness to our needs, they were highly attentive and flexible. Whenever we raised concerns or requested changes, they were quick to address them. They demonstrated a strong commitment to understanding our requirements and incorporating feedback effectively, which contributed to the overall success of the project.
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Customer Support for Fashion Wholesale Management Platform
5.0 Mar 10, 2023Super responsive and flexible to accommodate for our shifting needs in terms of hours covered, budget, specializations/areas of focus for their agents. They are an exemplary partner.
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4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
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Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 68 projectsMyOutDesk is a company specializing in Contact Center Services and Customer Support Services, offering solutions like inbound and outbound call handling, telephonic support, and customer care services. Reviews indicate a high satisfaction rate, with 100% of clients praising their responsiveness, professionalism, and ability to integrate seamlessly into teams, enhancing efficiency and customer experience.
Reviews mention Detail-oriented
The reviews for MyOutDesk consistently highlight their detail-oriented approach, with clients appreciating their strong organizational skills and accuracy in task execution. Notably, one client remarked on their 'high attention to detail' and 'clear communication,' while another emphasized the 'consistency and organization' in managing administrative tasks. Overall, sentiment regarding their attention to detail is overwhelmingly positive, with clients reporting improved efficiency and reduced errors in workflow management.-
Accounting Services for Real Estate Technology Company
5.0 May 14, 2026She is highly organized, detail-oriented, and dependable, ensuring invoices, payments, and customer accounts are handled accurately and on time. Her professionalism and responsiveness make her a pleasure to work with for both customers and vendors alike. Sherry takes initiative, communicates clearly, and always maintains a positive attitude, even during busy periods and tight deadlines.
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Marketing Support & HR Consulting for Wellness Events Company
5.0 May 14, 2026Their project management was characterized by being a strategic thinker with high attention to detail, always asking good questions. This demonstrated their focus on ensuring every aspect of the project was thoroughly considered and addressed, which was crucial for meeting our expectations.
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Virtual Assistant Services for Fast-Food Restaurant
5.0 May 14, 2026Demonstrated strong project management through consistent organization, responsiveness, and proactiveness. Tasks were managed well, communication was clear, and priorities were handled efficiently and on time. MyOutDesk is a strong support resource, showing attention to detail and consistency throughout the project.
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Web Dev Virtual Assistance for Real Estate CRM & SaaS Co
5.0 May 15, 2026The attention to detail, strong work ethic, and great attitude are impressive.
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Back-Office Outsourcing for Law Firm
5.0 May 14, 2026Their team is adaptable, responsive, and able to handle detail-oriented administrative tasks efficiently, which is especially valuable in a process-driven environment like credit dispute management. We also appreciate their focus on accountability and communication. As our workload has grown, they’ve been able to scale support effectively while maintaining organization and consistency across client files and workflow processes.
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3 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has demonstrated strong expertise across various industries, particularly in real estate, healthcare, and business services. Clients frequently cite their operational support, efficiency, and effective communication as key strengths. In real estate, they excel in transaction coordination and lead management, while in healthcare, they improve administrative efficiency and support recruiting efforts. The overall sentiment across industries is positive, showcasing MyOutDesk as a reliable partner for enhancing productivity and streamlining operations.
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Other Industry Hospitality & leisure Manufacturing Roofing Home Services Fitness Information technology Supply Chain, Logistics, and Transport Sports Business services Advertising & marketing Government Food & Beverage Construction Insurance Cleaners Medical Education Other industries Financial services Real estate LegalWas this helpful?
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New York City, New York (3) Austin, Texas (2) Scottsdale, Arizona (2) Denver, Colorado (2) Frisco, Texas (1) East Los Angeles, California (1) Greenville, South Carolina (1) Columbia, Maryland (1) Dallas, Texas (1) Flower Mound, Texas (1) Leesburg, Florida (1) Houston, Texas (1) East Hartford, Connecticut (1) Los Angeles, California (1) Elmhurst, Illinois (1) Grand Rapids, Michigan (1) Traverse City, Michigan (1) Omaha, Nebraska (1) Olathe, Kansas (1) Poughkeepsie, New York (1) Columbus, Ohio (1) North Canton, Ohio (1) Charlotte, North Carolina (1) Bakersfield, California (1) East Norwalk, Connecticut (1) San Carlos, California (1) San Diego, California (1) San Francisco, California (1) South Lake Tahoe, California (1) Temecula, California (1) Stockbridge, United States (1) Salt Lake City, Utah (1) Vero Beach, Florida (1) Portland, Oregon (1) Kailua, Hawaii (1) Louisville, Kentucky (1) Boston, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Virginia Beach, Virginia (1) Red Bank, New Jersey (1) Oley, Pennsylvania (1)Was this helpful?
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Services provided
45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.
Reviews mention Exceeds expectations
TeleNet Marketing Solutions has consistently exceeded client expectations, particularly noted in their ability to secure 38 meetings when tasked with 30, showcasing over 25% additional success. Clients praise their deep expertise, responsiveness, and strong project management, highlighting their thorough understanding of products and effective communication. The overall sentiment reflects high satisfaction, with clients appreciating TeleNet’s adaptability and commitment to delivering impressive results, leaving minimal room for improvement.-
Market Research & Sales Outsourcing for Manufacturing Company
4.5 Aug 21, 2025A great example is their support around trade shows—during our most recent event, they were tasked with booking 30 meetings and ended up securing 38, exceeding expectations by more than 25%. This level of execution shows how well they manage projects and go above and beyond to drive results. What stands out most about TeleNet is their deep expertise and flexibility. They truly know their stuff—taking the time to understand our products and how to position our solutions effectively with prospects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.Was this helpful?
More responsive than most other service providers
Get in TouchTeleNet Marketing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
Read All ReviewsSelect Industry to see insights
Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Services provided
35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 24 projectsUptown Creation is a LinkedIn marketing and outreach company known for its expertise in LinkedIn strategies, content creation, and lead generation. The reviews highlight a 100% satisfaction rate with their ability to generate significant revenue and pipeline through strategic LinkedIn outreach. Clients consistently praise their project management, responsiveness, and deep understanding of LinkedIn, with no areas identified for improvement.
Reviews mention Detail-oriented
Clients consistently highlight Uptown Creation's exceptional attention to detail and responsiveness. One client noted their 'experience, attention to detail, and speed to results' as particularly impressive. They delivered all project components on time and exceeded expectations, demonstrating a commitment to quality. The flawless execution of their strategies further reinforces the positive sentiment regarding their detail-oriented approach, with one client stating, 'They really care about adding value and helping you hit your lead generation goals.'-
Email Marketing for Creative & Influencer Agency
5.0 Jan 4, 2024The company's experience and attention to detail was impressive. Their execution was flawless, indicating a keen focus on precision and thoroughness. They delivered everything on time and over delivered on our needs.
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Industry Experience
Uptown Creation has garnered positive feedback across various industries, including Business Services, Advertising & Marketing, Manufacturing, Financial Services, Information Technology, and Real Estate. Clients commend their expertise in LinkedIn outreach, resulting in significant revenue growth and lead generation. Notably, in Advertising & Marketing, they achieved a 12x ROI, while in Manufacturing, they facilitated over $500,000 in revenue. Overall, their strengths lie in strategic LinkedIn engagement and personalized outreach, making them well-suited for firms seeking to enhance their digital presence and generate quality leads.
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IT Services Manufacturing Financial services Healthcare Research Business services Software Consumer Products Consulting Real estate Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Uptown Creation is consistently praised for offering good value for money, with clients highlighting their pricing as fitting within budget constraints while delivering significant returns. For instance, one client reported a 12x ROI on their investment, while another noted over $600,000 in new revenue from their efforts. Reviewers emphasized the effectiveness of Uptown Creation's services in generating high-quality leads and meetings, indicating that their costs align well with the outcomes achieved.Was this helpful?
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Chicago, Illinois (2) Miami, Florida (2) San Diego, California (2) New York City, New York (2) Newport Beach, California (1) South San Francisco, California (1) Baltimore, Maryland (1) Laguna Beach, California (1) Fort Lauderdale, Florida (1) Tampa, Florida (1) Santa Ana, California (1) Des Moines, Iowa (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)This provider is fluent in 1 language:
- English
This provider is available in 16 time zones:
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +4 services15% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationSee all 11 projectsFlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.
Reviews mention Easy to work with
Clients have expressed a positive sentiment regarding the ease of collaboration with FlairsTech. One client highlighted the effectiveness of their project manager, Ezz, stating he excels in managing expectations and maintaining transparency among stakeholders. Additionally, the flexibility to scale resources as needed was noted as a significant advantage. Overall, clients find FlairsTech to be approachable and adaptable, although there are suggestions for improving the retention of skilled developers.-
Staff Augmentation for Software Company
3.5 May 24, 2023Ezz is amazing as a project manager. He manages customer expectations and keeps the support, R&D, and customer on the same page with all details transparent across the stakeholders. Flairstech provides quality support and Project management resources. We can scale up and down depending on our requirement and it is easy to add and remove resources as per the requirement.
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4 of 4 Call Center Services reviews are 5 starsUnknown avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
Industry Experience
FlairsTech has effectively served a range of industries, including Sports, Construction, Consumer Products & Services, Hospitality & Leisure, Media, Financial Services, and Food & Beverage. Clients frequently commend FlairsTech for their technical expertise, project management, and responsive communication. The overall sentiment across these industries is positive, highlighting FlairsTech's ability to improve operational efficiency, enhance customer support, and deliver robust software solutions tailored to specific business needs. Their adaptability makes them a strong fit for various sectors.
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Food & Beverage Consumer products & services Hospitality & leisure Media Financial services Software Construction SportsWas this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is responsive
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$10,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
10% Call Center Services70% Demand Generation Marketing10% Market Research +1 service10% Sales OutsourcingSee all 8 projectsJMS Elite is a company specializing in outbound and inbound call center services, providing lead generation and telephonic support to enhance sales efforts. Reviews indicate a high level of client satisfaction, with approximately 100% positive feedback highlighting their expertise in managing contact center services and their impressive ability to understand client needs and target markets effectively. Their calm, responsive approach and long-standing team have been particularly praised by clients.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
JMS Elite has received positive feedback in recent reviews, highlighting their effective strategies in reaching C-suite decision-makers and achieving significant results, such as increasing lead response rates from 3.5% to 9% and booking 200 meetings worth $10M. Clients commend the professionalism and collaboration of their senior partners, who consistently deliver high-quality work on time. Notably, JMS Elite is recognized for their deep understanding of client businesses, though they are best suited for targeted, strategic ABM programs rather than high-volume transactional environments.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Voice Services for High-Tech Services Company
5.0 — JMS Elite provided voice services for a high-tech services company. Their team received an in-depth training, contacted the partner's targets through phone calls, and reported their efforts on a Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight JMS Elite's exceptional value for money, citing significant cost savings and quality outcomes. One client noted a 300% reduction in cost per meeting while generating $10M in projects, emphasizing the company's effectiveness. Another client praised their $50–$65 per hour pricing as a worthwhile investment that doubled their active pipeline. Overall, feedback reflects a strong alignment of quality, professionalism, and competitive pricing, establishing JMS Elite as a valuable partner for lead generation and sales support.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr10 - 49
Services provided
30% Call Center Services50% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)See all 6 projectsTueCa RCM™ — a CareLink Billing Services LLC company specializes in medical billing and revenue cycle management, offering services like claims submission, credentialing, and insurance verification. With over 75% positive feedback emphasizing their timely communication and systematic problem-solving, clients report significant improvements in claims processing and increased revenue. Notably, 100% of reviewers commend their responsiveness and attention to detail.
Reviews mention Personable
Clients have expressed a highly positive sentiment regarding the personable nature of CareLink Billing Services LLC. One review highlights their 'deep understanding of the behavioral health field' and a 'personalized, hands-on approach' that fosters collaboration. The responsiveness and genuine investment in client success were particularly noted, with clients feeling that CareLink tailored solutions to meet their specific needs. Overall, the feedback reflects a strong appreciation for the team's accessibility and commitment to building meaningful client relationships.-
Medical Billing for Psychological Testing & Therapy Co
5.0 May 16, 2025What stood out most about CareLink Billing Services LLC was their deep understanding of the behavioral health field and their personalized, hands-on approach to client support. Unlike larger billing companies, CareLink took the time to learn the specific needs of our practice and offered tailored solutions that felt both collaborative and proactive. Their combination of industry expertise, accessibility, and genuine investment in our success is what truly sets them apart.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TueCa RCM™ — a CareLink Billing Services LLC company reflect a strong overall sentiment, highlighting their effective management of claims processes. Clients commend their clear communication, systematic approach, and successful resolution of outstanding claims, with improvements noted in backlog and current patient load by 75%-100%. The team is praised for their attentiveness to client concerns and delivering timely results, demonstrating a high level of professionalism and support.Was this helpful?
Industry Experience
TueCa RCM™ — a CareLink Billing Services LLC company demonstrates expertise primarily in the medical and mental health sectors, receiving strong positive feedback. Clients highlight their effective billing, credentialing, and claims management, noting significant revenue increases and streamlined operations. Their strengths include outstanding communication, responsiveness, and a deep understanding of industry-specific needs. Overall, they are well-suited for medical supply, psychological services, and pediatric therapy providers, making them a reliable partner for billing support.
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Healthcare MedicalWas this helpful?
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This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
Reviews mention Flexible
Clients consistently highlight Remote Team Solutions' flexibility in addressing their unique needs. One client noted, "they are accessible and willing to be as flexible as we require," while another emphasized their ability to adapt during the recruitment process, stating, "Pedro helped us find exactly who we needed because we were very particular about the role." Overall, the sentiment reflects a strong appreciation for the company's responsiveness and commitment to personalized service.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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HR Services for IT Consulting Firm
5.0 Aug 29, 2022They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding.
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1 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Services Company
4.5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Adaptable
Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.-
Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.
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1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 13 projectsStartupr is a company specializing in Contact Center Services with a strong focus on generating qualified appointments through outbound call handling. Across reviews, 100% of clients commend their performance-based model and high responsiveness, with 85% highlighting their efficient project management and communication. Clients appreciate their cost-effective approach and targeting precision, resulting in consistent qualified lead generation.
4 of 4 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technologyWas this helpful?
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This provider is fluent in 4 languages:
- English
- French
- German
- Spanish
This provider is available in 5 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
20% Call Center Services10% AI Agents10% Account-Based Marketing +6 services10% Conversion Optimization10% Customer Service Outsourcing10% Digital Strategy10% Email Marketing10% Product Marketing10% Public RelationsSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
Reviews mention Great project management
ExpertCallers has consistently received high praise for its excellent project management across multiple client reviews. Clients noted their clear communication, timely delivery of tasks, and responsiveness to feedback. For instance, one client highlighted the 'exceptional' management and adaptability of the team, while another emphasized their seamless execution and proactive suggestions for improvement. Overall, the sentiment surrounding their project management is overwhelmingly positive, reflecting their ability to meet client needs effectively.-
Call Center Services for Tree Services Company
5.0 Feb 25, 2026Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly.
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Sales Outsourcing for Trading Company
5.0 Mar 4, 2026Project management was excellent. ExpertCallers communicated regularly, met deadlines, and consistently provided clear reports. Their team was professional, responsive, and easy to work with throughout the project.
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Call Center Services for Truck Repair Company
4.5 Mar 26, 2026The engagement was well-managed from the start. Communication was consistent, and their team followed a structured process. Everything was handled on time, and the transition into our workflow was smoother than expected.
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Call Center Support for Construction & Renovation Company
4.5 Apr 8, 2026Project management was efficient and well-organized. The team maintained clear communication, shared regular updates, and delivered all tasks on time. They were also flexible and quick to adapt to our changing requirements.
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Call Center Services for Flooring Company
4.5 Apr 9, 2026Project management was exceptional. ExpertCallers maintained clear communication, provided regular updates, and met every deadline. They were responsive to feedback and adaptable when we needed adjustments as our business grew.
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7 of 18 reviews are 5 stars15 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
ExpertCallers has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in managing customer communications. Clients noted significant improvements in response times, lead engagement, and overall customer satisfaction. One client praised their ability to seamlessly integrate with internal processes, while another highlighted their calm handling of urgent situations. Areas for improvement mentioned include enhanced analytics and reporting tools. Overall, clients expressed high satisfaction with the service provided by ExpertCallers.Was this helpful?
9 of 21 Call Center Services reviews are 5 stars17 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
Reviews mention Collaborative
The feedback regarding Outsourced's collaborative approach is overwhelmingly positive. Clients commend their exceptional responsiveness and ability to adapt quickly to shifting priorities, facilitating seamless communication with local QA teams. One client highlighted the team's proactive engagement, stating they maintained clear documentation that minimized rework and improved issue resolution speed. Additionally, their effective collaboration across time zones was noted as a significant advantage, reinforcing their role as a reliable partner in enhancing project outcomes.-
App Regression Testing & Reporting for Tax Mgmt Software Co
5.0 Feb 10, 2025The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations.
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Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +2 services20% Search Engine Optimization10% Data Annotation ServicesSee all 84 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
Reviews mention Exceeds expectations
Task Virtual has received positive feedback for exceeding client expectations, particularly in their handling of SEO strategies. Clients highlighted significant improvements in website visibility and engagement, attributing this success to Task Virtual's tailored approach and deep industry knowledge. The project management was noted as excellent, with timely deliveries and responsive communication, leaving clients satisfied with the overall collaboration and results.-
SEO Services for Financial Services Company
5.0 Sep 13, 2025We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations.
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7 of 7 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
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Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial servicesWas this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% Social Media Marketing15% Web DevelopmentSee all 5 projectsHire Live Support Inc is a company specializing in Customer Support Services, providing 24/7 support, sales assistance, and technical support. They consistently maintain high customer satisfaction, with a rate above 90%, and ensure rapid response times under 60 seconds. Clients appreciate their ability to act as an extension of their business.
5 of 5 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Hire Live Support Inc has received positive feedback over the last six months, with clients praising their responsiveness and professionalism. One client noted a remarkable customer satisfaction score of 10/10 and a response time of just 10–40 seconds. Another highlighted the company's ability to provide 24/7 support, achieving an average response time under 60 seconds and maintaining satisfaction above 90%. Overall, clients appreciate the strong alignment of values, cost-effectiveness, and the ability to adapt to business needs.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales & Customer Support Resources for Telecoms Business
5.0 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire Live Support Inc's competitive pricing and strong value for money. For instance, one client noted, 'their pricing fit our budget and they offered good value for cost.' Another stated, 'their cost-effectiveness is impressive.' Overall, the sentiment across reviews is overwhelmingly positive, with clients appreciating the alignment of the company's services with their financial expectations while receiving high-quality support.Was this helpful?
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This provider is fluent in 5 languages:
- Arabic
- English
- French
- Italian
- Spanish
This provider is available in 5 time zones:
- Middle East Time (MET)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +4 services10% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesSee all 5 projectsHoratio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.
3 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Horatio has received positive feedback from clients in the last six months, highlighting their responsiveness, proactive management, and ability to scale customer support effectively. Clients noted significant improvements in service metrics, such as increased SLA percentages and enhanced customer satisfaction scores. The team is recognized for their exceptional project management and holistic understanding of client needs, with no reported areas for improvement. Overall, Horatio is viewed as a valuable partner that integrates seamlessly into clients' operations.Was this helpful?
Industry Experience
Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
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Retail Publishing Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
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This provider is fluent in 6 languages:
- Spanish
- English
- German
- Portuguese
- Italian
- French
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
40% Call Center Services25% Web Development20% Search Engine Optimization +1 service15% Customer Service OutsourcingSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight that Staybright Design Private Limited provides exceptional web design and SEO services, with clients noting their impressive value for money and timely project delivery. One client, a director of a financial services company, praised their ability to enhance local search rankings significantly. The quality of work and communication during the project were also commended, with no areas for improvement identified by the client, reflecting a strong overall sentiment towards the company.Was this helpful?
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Advertising Agency
5.0 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center Read moreWas this helpful?
$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +1 service5% Marketing StrategySee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingSee all 4 projectsConectys is a Contact Center Services provider specializing in Customer Support Services, offering technical support in multiple languages. Notably, 100% of reviewers appreciate their proactive communication and consistent performance. However, there is room for improvement in their workflow tools, which have experienced temporary issues.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Conectys has received positive feedback in recent reviews, highlighting their timely and responsive communication, as well as their ability to deliver multilingual customer support efficiently. Clients praised Conectys for their impressive onboarding process and flexibility in scaling operations. However, areas for improvement include enhancing automation and faster backfilling of key roles to minimize operational gaps. Overall, the sentiment is favorable, with clients appreciating Conectys's alignment with their values and budget.Was this helpful?
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys demonstrates strong expertise in the Financial Services, IT, and Consumer Electronics industries. Clients consistently praise their multilingual support capabilities and proactive communication. Feedback highlights their ability to onboard teams efficiently and provide localized support across various languages. While overall sentiment is positive, some reviews suggest improvements in operational processes and automation. This makes Conectys a suitable partner for organizations seeking scalable customer support solutions in diverse sectors.
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Consumer Products Information technologyWas this helpful?
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This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +2 services20% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Flexible
Clients consistently highlighted Top Virtual Assistant's flexibility, noting their ability to swiftly adjust to changing schedules and priorities. For instance, one client praised their quick adaptation during busy periods, while another emphasized their responsiveness to last-minute requests. This adaptability contributed to smoother operations and enhanced client satisfaction, reinforcing an overall positive sentiment regarding the company's flexible service approach.-
Administrative Support for Childhood Education Consultancy
5.0 Dec 10, 2025Project management was excellent. All tasks were delivered on time often ahead of schedule. They followed structured workflows but were also flexible enough to adapt when priorities changed. I especially appreciated the consistency and reliability of their updates.
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Back Office Outsourcing for Childcare Academy
5.0 Dec 15, 2025Top Virtual Assistant was smooth and supportive. Every request was handled with care and urgency. Even when we needed changes to plans or extra support, they were flexible and cooperative.
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Outsourced Call Center & Customer Service for Tree Care Co
5.0 Dec 17, 2025They were flexible and adjusted quickly when our workload changed or when we needed things handled differently during busy periods.
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Call Center Services for Auto Detailing Company
5.0 Dec 18, 2025They were flexible and adjusted quickly when our schedule or priorities changed, especially during busy periods.
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12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Industry Experience
Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education Automotive Financial servicesWas this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Scottsdale, AZ
Services provided
15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Recruitment Process Outsourcing +5 services15% Staffing10% Customer Service Outsourcing10% HR Outsourcing10% Litigation Support Services10% Sales OutsourcingSee all 8 projectsRemote Raven is a staffing and recruitment agency specializing in sourcing and placing skilled virtual assistants and specialists across various business functions, such as accounting, operations, and administrative support. Reviews consistently highlight their excellent project management, with 100% of clients emphasizing timely communication and the high quality of candidates. Clients frequently praise their cost-effectiveness and seamless integration of staff, making them a preferred partner for efficient and reliable staffing solutions.
6 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Remote Raven has received overwhelmingly positive feedback from clients in the past six months, highlighting their exceptional recruitment services and high-quality placements. Clients noted significant improvements in operational efficiency and cost savings, with one stating their new hires led to a 10% time savings in two departments. The team is praised for their effective communication, timely delivery, and ongoing support for placed staff. Clients unanimously expressed satisfaction, with no reported areas for improvement, underscoring Remote Raven's reliability and expertise.Was this helpful?
Industry Experience
Remote Raven has garnered positive feedback across multiple industries, including Financial Services, Home Services, Insurance, and Advertising & Marketing. Clients commend their exceptional recruitment processes, timely project management, and high-quality talent. In Financial Services, they improved operational efficiency and maintained accurate financial records. In Home Services, they provided substantial cost savings and reliable staffing. Overall sentiment is highly favorable, indicating Remote Raven's expertise and effectiveness make them a strong partner for businesses seeking staffing solutions in these sectors.
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Insurance Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services provides comprehensive support across various administrative tasks such as accounting, benefits administration, customer support, and more. With a consistent 100% positive feedback across reviews, clients commend the company's reliability, responsiveness, and alignment with client values. Approximately 80% of reviewers highlight their consistent delivery and adaptability, making them a valuable partner.
Reviews mention Easy to work with
The Hour - Back Office and Virtual Assistant Services is consistently described as easy to work with across multiple reviews. Clients highlight the team's responsiveness and quick problem-solving abilities, noting that communication is consistent and effective. One client emphasized the enjoyable nature of their collaboration, while another remarked on the team's professionalism and flexibility. Overall, the sentiment reflects a strong appreciation for the company's approachability and the smooth operational partnership established with clients.-
BPO Services for AI -Sourcing Automation Platform
5.0 Aug 26, 2022They are professional, flexible, and very easy to work with.
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Back-Office Support for Insurance & Employee Benefits Firm
5.0 Mar 23, 2026They deliver everything on time and are easy and fun to work with.
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20 of 20 reviews are 5 stars$10,000 – $49,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback over the last six months, with clients highlighting their reliability, responsiveness, and ability to adapt to changing priorities. Specific feedback includes improved organization and efficiency in tasks such as benefits administration and accounting support. Clients appreciate the team's professionalism and attention to detail, noting minimal need for follow-ups. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction and no suggested areas for improvement.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across several industries, including Insurance, Financial Services, Real Estate, eCommerce, Medical, and Information Technology. Clients consistently highlight strengths such as reliability, responsiveness, and efficiency in managing tasks related to benefits administration, accounting, property management, and customer service. The overall sentiment is highly favorable, indicating that the company excels in providing tailored operational support that enhances organizational efficiency and improves client satisfaction across diverse sectors.
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Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industriesWas this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$5,000+$150 - $199 / hr2 - 9Phoenix, AZ
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentSee all 3 projectsWise Roots Marketing Agency is a comprehensive marketing firm specializing in digital marketing, content solutions, and AI systems. Overall, 100% of clients report positive outcomes, praising their innovative approach and effective communication. Notably, 67% mention improvements in lead quality, while 33% highlight a significant increase in website traffic or patient engagement. However, some feedback suggests room for improvement in task management and cost efficiency.
Reviews mention Creative
Clients have expressed high satisfaction with Wise Roots Marketing Agency's creative capabilities, highlighting their ability to generate impactful ads and manage social media effectively. One client noted their impressive communication and willingness to seek new creative inspiration. The agency has successfully adapted strategies to meet challenges, resulting in increased patient exams and revenue. Overall, the sentiment regarding their creativity is positive, although there is room for improvement in task management.-
SMM & Website Updates for Orthodontic Care Provider
5.0 Aug 21, 2026Wise Roots Marketing Agency's project management is good. We communicate via in-person meetings, virtual meetings, and emails or messaging apps. The team delivers on time, although they don't always do it. Still, they typically deliver on time because they seek new creative inspiration and brainstorming.
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3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Wise Roots Marketing Agency has received positive feedback over the last six months, with clients praising their innovative solutions and effective communication. Notable results include increased patient exams and improved lead quality for clients. One client highlighted a 20% growth in website traffic, while another appreciated the agency's adaptability during challenging times. However, some reviews suggested areas for improvement in task management and cost-effectiveness. Overall, client sentiment is favorable, indicating a strong partnership.Was this helpful?
Industry Experience
Wise Roots Marketing Agency has demonstrated expertise across diverse industries including business services, advertising & marketing, and dental care. Clients commend their innovative content solutions, effective lead generation, and comprehensive digital marketing strategies. Overall sentiment reflects strong satisfaction, particularly in their ability to enhance lead quality and business growth. The agency is noted for its collaborative approach and adaptability, making it a suitable partner for clients seeking impactful marketing solutions in these sectors.
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Dental Business servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +3 services20% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Understands their clients' needs
Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership.-
Social Media Management for Sales Technology Company
5.0 Mar 8, 2023Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
Reviews mention Easy to reach
Clients consistently praise Go Answer for their exceptional accessibility and responsiveness. One reviewer highlighted the account manager's availability, noting that calls were answered even at 10 PM, demonstrating a commitment to client needs. The overall sentiment reflects a high level of satisfaction with communication, as clients reported same-day changes and rapid responses, often within an hour. This strong emphasis on being easy to reach contributes significantly to their positive reputation.-
Call Center Service for Bank
5.0 Aug 18, 2021My account manager Michelle Adamo is always there to help and immediately implements my requests with her team. Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
Read All ReviewsSelect Industry to see insights
Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Gdańsk, Poland
Services provided
15% Call Center Services65% Sales Outsourcing5% Advertising +3 services5% Email Marketing5% Market Research5% Search Engine OptimizationSee all 15 projectsArchitecture of Sales is a company specializing in Contact Center Services, particularly excelling in Telemarketing and Customer Support Services. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their precise project management and supportive approach, leading to successful outcomes such as arranged meetings and comprehensive pipeline overviews.
Reviews mention Honest
Clients have consistently praised Architecture of Sales for their honest communication and transparent pricing. One CEO highlighted their 'honest communication' as a key strength, while a head of business development noted their 'sane commercial relationship' with clients. Both reviews reflect an overall positive sentiment, emphasizing the company's integrity and reliability in delivering results on time and meeting client expectations.-
Sales Outsourcing for IT Services Company
5.0 Aug 11, 2025We liked their efficiency, transparent pricing, and honest communication.
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Sales Outsourcing for E-Commerce Company
5.0 Aug 31, 2026The quality of Architecture of Sales’ team is impressive. They have an honest and sane commercial relationship with their clients.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Business Consulting for Architecture & Design Firm
5.0 — Architecture of Sales was hired by an architecture and design firm to contact Polish market companies about consolidation. Their goal was to help the client extend their market. Read moreWas this helpful?
Industry Experience
Architecture of Sales has demonstrated expertise across eCommerce, contracting, manufacturing, information technology, and legal industries. Clients commend their strong lead generation and outreach strategies, effective communication, and commitment to project goals. Positive feedback highlights their adaptability and professionalism, with notable success in arranging meetings and generating sales opportunities. Overall sentiment is highly favorable, with potential clients in eCommerce, IT, and legal sectors likely to find a strong match for their needs.
Read All ReviewsSelect Industry to see insights
Contracting IT Services Human Resources Software Legal Manufacturing Engineering Information technology eCommerceWas this helpful?
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This provider is fluent in 2 languages:
- Polish
- English
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Efficient
Clients have consistently highlighted AnswerFirst's efficiency as a key strength. One client noted that the service provider offers 'fast support' and saves them $200 monthly, emphasizing their effective call handling. Additionally, the overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that the efficiency of AnswerFirst is a significant factor in their positive evaluations.-
Answering Services for Legal Firm
2.5 Nov 2, 2017The efficiency is the main strength of the service provider. It is worth the money.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
Read All ReviewsSelect Industry to see insights
Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Accommodating
Clients express a high level of satisfaction with Moneypenny USA's accommodating nature. One client noted that, during onboarding, the team swiftly resolved a system glitch, demonstrating their responsiveness. Feedback highlighted the availability of direct contacts for communication and their willingness to listen and improve based on client suggestions. Overall, the sentiment reflects a strong appreciation for their customer service, with clients feeling supported and valued throughout the engagement.-
Answering Services for Marketing Company
4.0 Jul 10, 2017What impressed me the most was that Voice Nation was willing to let me custom select fields which I required the people answering the calls to fully fill out and submit to us. If we have any problems, we can simply call one of their representatives and have the issue fixed.
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Answering & Directing Calls for Real Estate Brokerage Firm
5.0 Mar 7, 2019Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Best Call Centers for the Healthcare Industry
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Chennai, India
Ability to deliver
28.1/40.015.4/20 Reviews6.2/10 Clients & Experience6.5/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
24.2/40.015.6/20 Reviews3.7/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.1/40.016/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services10% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.1/40.016.8/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.8/40.016.4/20 Reviews9.8/10 Clients & Experience7.6/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
36.1/40.019.6/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999Jefferson City, MO
Ability to deliver
24.9/40.013/20 Reviews3.5/10 Clients & Experience8.4/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
35.8/40.019.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.4/40.019.4/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
33.3/40.016.2/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
34.6/40.020/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$5,000+< $25 / hr10 - 49
Ability to deliver
24.7/40.015.8/20 Reviews3.6/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services60% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.2/40.020/20 Reviews4.6/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other
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