Top Call Center Companies & Services for Healthcare Providers

Belkins specializes in lead generation, appointment setting, and outbound marketing, supporting businesses in enhancing their sales pipelines. Across multiple reviews, clients praise Belkins for their exceptional project management, proactive communication, and ability to deliver results that exceed expectations. The company is noted for its flexibility, adaptability, and alignment with client objectives, ensuring high-quality lead generation that fosters significant business growth.

Leadium provides a range of services including outbound call center, telemarketing services, and inbound call center solutions, with a strong focus on B2B lead generation and appointment setting. The reviews highlight Leadium's efficiency in project management, strategic approach to sales development, and responsiveness to client needs. Clients consistently praise their ability to deliver high-quality leads and facilitate meaningful business connections, although some suggest improvements in initial ramp-up time and niche market research.

Boldr. provides a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. The overall feedback highlights their adaptability, strong project management, and commitment to understanding client needs. Clients appreciate Boldr.'s passion and evolution alongside their businesses, emphasizing the importance of transparent communication and proactive feedback.

Martal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.

FiveRings Marketing specializes in business development and lead generation through targeted outreach, utilizing platforms such as LinkedIn and Google Ads. Reviews highlight their effective communication, responsiveness, and ability to deliver measurable outcomes, such as qualified meetings and increased brand visibility. Clients commend their strategic approach, professionalism, and seamless integration into team processes, with only minor suggestions for clearer upfront communication.

LevelUp Leads is a company specializing in Contact Center Services, including email and phone marketing, outbound call campaigns, and lead generation. Their services have consistently received positive feedback for their professional project management, timely delivery, and strong communication. Clients particularly appreciate their responsiveness and personalized approach, which ensures effective customer engagement and lead conversion.

SalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.

SalesNash offers comprehensive Contact Center Services, including outbound call center solutions and lead generation, to optimize client engagement and customer acquisition. Reviews highlight their effective project management, timely delivery, and impressive appointment-setting skills. Clients appreciate their focus on key performance indicators and their ability to tailor services to specific business needs, although some suggest improvements in cold calling.

Helpware offers a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Overall, reviewers highlight Helpware’s flexibility, responsiveness, and high-quality service delivery. Clients frequently mention the seamless integration with their in-house teams, the proactive and accommodating nature of Helpware’s management, and improvements in customer satisfaction and operational efficiency.

1840 & Company provides Contact Center Services, including Customer Support Services and Outbound Call Center solutions, with a focus on telemarketing and sales. The reviews highlight their flexibility, responsiveness, and ability to meet or exceed KPIs, with clients appreciating their adaptability, strong project management, and alignment with company values, making them a reliable and effective partner in managing customer interactions and sales processes.

Ambs Call Center provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. The reviews highlight the company's professionalism, reliability, and responsiveness, with clients expressing satisfaction in areas such as call handling and customer service. Customers consistently report positive experiences, citing effective communication and a seamless integration process, making Ambs Call Center a reliable partner for their business needs.

ContactWorks offers comprehensive Contact Center Services including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Across their reviews, they are consistently praised for their reliability, responsiveness, affordability, and high-quality customer service. Clients appreciate their ability to meet specific business needs, deliver timely support, and adapt quickly to changes.

The Sales Factory offers comprehensive services including Outbound Call Center, Telemarketing Services, and strategic sales development. The reviews highlight their effectiveness in generating qualified leads, booking appointments, and supporting business development efforts. Clients commend their professionalism, responsiveness, and adaptability, with notable strengths in project management and aligning with client goals.

Hit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.

XACT provides comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews consistently highlight their professionalism, responsiveness, and ability to adapt to clients’ specific needs. Clients appreciate XACT’s seamless project management, high-quality customer service, and their capability to handle fluctuating call volumes efficiently. Overall, XACT is praised for their flexibility, proactive communication, and thorough integration with client processes.

HelpSquad provides a range of services including Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center capabilities. Reviews highlight outstanding project management, responsiveness, and the ability to deliver timely and tailored solutions. Clients appreciate HelpSquad’s professionalism and the significant impact on operational efficiency, with no notable areas for improvement mentioned.

SupportYourApp provides comprehensive Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their clients consistently highlight their professionalism, dedication, and flexibility in scaling and adapting to business needs. The reviews emphasize quick response times, improved customer satisfaction, and seamless integration with clients' existing systems, underscoring SupportYourApp's value in delivering efficient and effective telecommunication and customer service solutions.

Callbox provides a range of Contact Center Services including telemarketing, lead generation, and appointment setting through both Inbound and Outbound Call Center solutions. Reviews highlight their professionalism, attention to detail, and effectiveness in delivering quality leads and scheduling qualified appointments. Clients appreciate their organized and methodical approach, responsiveness, and ability to adapt to client needs, which significantly enhances business development efforts.

Smith.ai is a provider of Contact Center Services, including Inbound and Outbound Call Center, and Customer Support Services. They cater to various sectors, with a significant focus on law firms, offering services such as call answering, client intake, appointment scheduling, and chatbot integration. Reviews highlight their professionalism, efficiency, and ability to adapt to specific client needs, with several clients noting improvements in client conversion rates and overall business efficiency.

VoiceNation provides Contact Center Services, including Inbound and Outbound Call Center solutions, as well as Customer Support Services. Reviews consistently praise their professional and organized approach, with clients highlighting their exceptional customer service and attentiveness. Key themes include significant improvements in call management and lead capture, enhancing clients' business efficiency and professionalism.

Wing Assistant offers a range of virtual assistant services, including administrative support, digital marketing, social media management, and client communication. The overall feedback from reviews highlights their high responsiveness, effective project management, and the quality of their talent. Clients appreciate Wing Assistant's reasonable pricing, thorough vetting process, and the significant increase in productivity and business efficiency.

Go Answer provides Contact Center Services, including Inbound Call Center and Customer Support Services. The reviews highlight their responsiveness, professionalism, and significant cost savings. Clients appreciate the high quality of customer service, reliability, and the ability to handle large call volumes efficiently. Some areas for improvement include expanding their services and enhancing transparency in training methods.

UAM provides Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center, including telemarketing tasks. Reviews indicate a generally positive experience with UAM's bilingual capabilities, effective communication, and quality service leading to business growth. However, one review highlights a negative experience, citing issues with project initiation and commitment adherence.

Uptown Creation specializes in LinkedIn prospecting and lead generation, offering services such as LinkedIn outreach, appointment setting, and content consulting. The reviews consistently highlight their expertise in leveraging LinkedIn for effective lead generation and sales engagement. Clients commend their timely delivery, responsiveness, and depth of knowledge, noting that Uptown Creation provides valuable insights and personalized strategies that align with client goals, often exceeding expectations.

Outsourced offers remote staffing and administrative services, aiding companies in sectors such as IT, digital commerce, and construction. Feedback highlights their excellent project management, responsive communication, and alignment with client values. Outsourced is praised for successfully integrating with clients’ teams, delivering high-quality talent, and maintaining clear and proactive communication.

Solvo Global provides Contact Center Services, including Inbound and Outbound Call Center functions, lead nurturing, and administrative support. Reviews commend the company for its professionalism, seamless communication, and high-quality candidates. Clients appreciate their proactive approach and effective documentation of processes, indicating a strong cultural disposition for exceeding expectations.

Six Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.

RND Softech provides Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Review feedback highlights their effectiveness in increasing revenue, reducing employment costs, and scaling efficiently during peak periods. Clients appreciate their reliability, honesty, and adaptability, although there is a suggestion for proactive operational recommendations.

FlairsTech provides a comprehensive suite of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Technical Support. Reviews highlight their ability to improve customer experience, reduce costs, and deliver high customer satisfaction. Clients commend FlairsTech for their flexible, professional approach and strong alignment with company values.

PATLive provides comprehensive contact center services including inbound call center support, customer support services, and 24/7 phone answering. The overall feedback highlights their exceptional customer service, responsiveness, and the significant time savings they offer to businesses. Clients appreciate the seamless integration with their systems and the professionalism of PATLive's agents, although some have noted a desire for more flexible pricing plans and multilingual support.

TECHSPEED INC offers Contact Center Services, including call center services, data entry, and data validation. Reviews highlight their adaptability, effective project management, and ability to integrate as an extension of existing teams. Clients value their flexibility and rapid scalability, although they suggest improvements in record-keeping. Overall, TECHSPEED INC is praised for its capability to meet dynamic project needs efficiently.

Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.

Set 2 Close offers Contact Center Services, including B2B lead generation, outbound sales, and sales consulting. The overall feedback highlights their seamless integration, effective communication, and ability to deliver qualified leads, with clients particularly appreciating the professionalism and personal rapport established by the team.

nxt milestone offers Contact Center Services with a focus on lead generation, customer acquisition, and telemarketing services. The reviews highlight their ability to deliver well-qualified leads and appointments, effective sales strategies, and exceptional project management. Clients praise their capacity to secure meetings with key decision-makers, underscoring their proficiency in both Inbound and Outbound Call Center services.

4D Global offers Contact Center Services, Customer Support Services, and medical billing solutions. Reviews highlight the company's outstanding service, efficient and timely communication, and positive impact on revenue. Clients appreciate 4D Global's alignment with their values and ability to handle both data entry and accounts receivable tasks effectively, contributing to significant cost savings and operational efficiency.

Upcall provides Contact Center Services, primarily focusing on Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their professionalism, responsiveness, and remarkable transparency in operations, with clients appreciating their high-quality service and ability to integrate seamlessly with clients' teams and workflows. Many reviews specifically commend the effective project management and consistent communication, especially the efforts of their team member, Lisa.

SummitNext offers a range of Contact Center Services, including Partner/Reseller Acquisition, Active and Passive Customer Support Services, and Telemarketing Services. Reviews highlight the company's professionalism and integrity, with successful lead generation and timely project delivery being notable outcomes. Clients appreciate SummitNext's integration and innovative approach, aligning well with their business values.

Penbrothers provides services as a talent partner, offering recruitment, HR management, and acting as an employer of record in the Philippines. The reviews highlight strong communication, alignment in company values, and significant ROI improvement. Clients appreciate their ability to source and build high-performance teams efficiently, while maintaining consistent project management and value alignment.

ASL BPO offers Contact Center Services, including Inbound Call Center and Customer Support Services, as evidenced by their work with SecuriWorld Canada. The reviews highlight the professionalism and dedication of ASL BPO, particularly emphasizing their effective call handling and guard monitoring. The company's commitment to delivering consistent service, even during client financial difficulties, is notably appreciated.

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

Intelemark offers a range of Contact Center Services, including Telemarketing Services, Outbound Call Center solutions, and Customer Support Services. The overall feedback from reviews is positive, highlighting the company's excellent communication, professional project management, and ability to generate high-quality leads. Common themes include satisfaction with the results, responsiveness to client needs, and the ability to integrate seamlessly with client operations.

Fusion CX provides comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. The reviews consistently highlight the company’s strengths in saving time and money, delivering high-quality service, and having a problem-solving attitude. However, a recurring suggestion is to improve their pricing structure.

Anserve Inc. offers a range of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. The overall feedback from clients highlights Anserve's professionalism, excellent customer service, and reliable project management. Themes across reviews emphasize their responsiveness, attentiveness, and ability to handle complex and high-volume call environments effectively.

Physicians Answering Service provides comprehensive after-hours and emergency support through their Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their reviews consistently highlight their reliability, responsiveness, and excellent communication, with clients appreciating their detailed record-keeping and willingness to customize services according to specific needs. Overall, clients are highly satisfied with the professional and effective support provided by Physicians Answering Service.

Big Outsource offers a comprehensive range of Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews consistently highlight their exemplary project management, responsiveness, and ability to significantly improve customer satisfaction and response times. Clients commend their seamless integration with in-house teams and professional handling of customer inquiries and technical support.

SalesAR provides Contact Center Services, including Appointment Setting, Telemarketing Services, and lead generation, specializing in both Inbound and Outbound Call Centers. Clients praise SalesAR for their thorough research, effective communication, and ability to deliver qualified leads, often exceeding expectations. Their expertise in customer support and flexibility in cooperation are consistently highlighted in reviews.

Nisos Technologies specializes in developing custom software solutions, including web and mobile applications, cloud-based platforms, and integration with legacy systems. The reviews consistently highlight the company's expertise, responsiveness, and ability to deliver projects on time and within budget. Clients appreciate their consultative approach, professionalism, and the value-added services provided by CEO Ronnie Guha and his team.

GroupOne offers a range of services, including Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their efficiency in saving significant man-hours and their ease of use, though there is room for improvement in their reporting services. Overall, they meet client expectations in delivering quality work and effective communication.

JMS Elite offers Contact Center Services with a focus on both Inbound and Outbound Call Center services, including lead generation, customer support, and telemarketing. Overall feedback highlights their exceptional ability to reach senior executives, integrate seamlessly with client systems like Salesforce, and deliver impressive results, including record growth and quality leads. Clients consistently praise their thorough understanding of industry-specific needs and effective project management.

Welsend offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews consistently highlight Welsend's professionalism, superior project management, and seamless coordination. Clients appreciate their responsiveness, execution quality, and ability to meet aggressive targets, reflecting Welsend's value-driven and client-focused approach.