Wing Assistant

BACKGROUND

Please describe your company and position.

I am the CEO of COCOTIQUE

Describe what your company does in a single sentence.

COCOTIQUE is a beauty/self-care subscription box.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Help ease my workload.

SOLUTION

How did you find Wing Assistant?

Online Search

Why did you select Wing Assistant over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Wing Assistant were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Assistant does brand reports, research as needed, adds information for surveys, monitors influencer interaction, creates product information emails.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My assistant has allowed me more time to work on other aspects of my business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have great project management skills and always delivers projects on time.

What was your primary form of communication with Wing Assistant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by the thoroughness of their vetting process and ability to find someone who perfectly suited my needs.

Are there any areas for improvement or something Wing Assistant could have done differently?

No, my assistant has been doing an amazing job!

BACKGROUND

Please describe your company and position.

I am the Director of a business services company

Describe what your company does in a single sentence.

Our company is a nanny agency that leverages our extensive network and expert hiring skills to help families find the perfect nanny for their family offering valuable guidance, resources, and ongoing support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Qualify leads

SOLUTION

How did you find Wing Assistant?

Referral

Why did you select Wing Assistant over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Wing Assistant were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist manager in the recruitment of Sitters, as well as answer phone calls and emails to prospective and current clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Able to recruit more candidates weekly and focus on other tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and very responsive.

What was your primary form of communication with Wing Assistant?

Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their ability to book a meeting with support easily.

Are there any areas for improvement or something Wing Assistant could have done differently?

I had two assistants one of which I decided wasn't a good fit. He wasn't as responsive and struggled with his consistency to provide excellent work.

BACKGROUND

Please describe your company and position.

I am an Executive at The Home Vibe

Describe what your company does in a single sentence.

Digital Marketing and I run a podcast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Social media strategy
• Editing ans posting of social content
• Market research

SOLUTION

How did you find Wing Assistant?

Referral

Why did you select Wing Assistant over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Wing Assistant were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Every week we set an editorial calendar, the assistant designs and edits social media posts response to comments also comes up with strategy for the following week.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in followers also an increaseincrease in followers, also an increase in podcast listens, increase and views on content overall and increased engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything is posted on a timely manner, and every requestyes, everything is posted on a timely manner, and every request that I have is met in a timely fashion

What was your primary form of communication with Wing Assistant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

That I’m able to get this quality of work within my budget

Are there any areas for improvement or something Wing Assistant could have done differently?

Nono, I’m generally happy I don’t have anything that I think they need to improve upon

BACKGROUND

Please describe your company and position.

I am the Owner of Idaho Legal Estates and Probate

Describe what your company does in a single sentence.

Law Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Part-Time Administrative Assistant

SOLUTION

How did you find Wing Assistant?

Online Search

Why did you select Wing Assistant over others?

Pricing fit our budget

How many teammates from Wing Assistant were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Part-time virtual administrative assistant providing data entry, scheduling, customer service, and digital form creation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Able to increase volume output.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on, they're always on task.

What was your primary form of communication with Wing Assistant?

Email or Messaging App

What did you find most impressive or unique about this company?

Quick onboarding process.

Are there any areas for improvement or something Wing Assistant could have done differently?

none.

BACKGROUND

Please describe your company and position.

I am an executive at an arts, entertainment & music company

Describe what your company does in a single sentence.

Brand Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Reduce Management Workload

SOLUTION

How did you find Wing Assistant?

Online Search

Why did you select Wing Assistant over others?

• High ratings
• Company values aligned

How many teammates from Wing Assistant were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided an assistant to ease the workload of daily managerial duties.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher ROI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient.

What was your primary form of communication with Wing Assistant?

• Virtual Meeting

What did you find most impressive or unique about this company?

I was notably impressed with their great communication and prompt responsiveness.

Are there any areas for improvement or something Wing Assistant could have done differently?

Better communication with the change of assistants.

BACKGROUND

Please describe your company and position.

I am an executive at Advocacy Without Borders

Describe what your company does in a single sentence.

Advocacy Without Borders is a small, grassroots nonprofit organization that encourages community and nontraditional advocacy via strategic collaboration, education, research, and various intersectional initiatives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Client communication
• Time and task organization
• Schedule management

SOLUTION

How did you find Wing Assistant?

Online Search

Why did you select Wing Assistant over others?

• High ratings
• Pricing fits our budget

How many teammates from Wing Assistant were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Communicate promptly, professionally, and effectively with clientele; manage calendar; schedule meetings; revise content; LinkedIn page management; form completion; document development; data entry

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased client wait time; increased productivity; enhanced internal and external communication; improved task completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time and client was supportive of my needs.

What was your primary form of communication with Wing Assistant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their flexibility, reliability, reasonable prices, and variety of offerings.

Are there any areas for improvement or something Wing Assistant could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Founder of (a/an) Consulting

Describe what your company does in a single sentence.

We build branded mobile apps for local businesses & content creators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wing Assistant to accomplish?

• Virtual Assistant
• Scheduling
• Content Creating

SOLUTION

How did you find Wing Assistant?

Referral

Why did you select Wing Assistant over others?

• Good value for cost
• Referred to me

What was the size of Wing Assistant’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Virtual assistant to help with scheduling, sending proposals, and follow up with clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is very responsive with daily updates on progress and task completion.

What was your primary form of communication with Wing Assistant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had high-quality talent with dedicated staffing

Are there any areas for improvement or something Wing Assistant could have done differently?

None

BACKGROUND

Please describe your company and your position there.

Very responsive company that insures you get what you need.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wing Assistant?

Digitial marketing services

SOLUTION

How did you select this vendor?

found them online

Describe the scope of their work in detail.

they handled all of my digitial marketing on a monthly basis

What was the team composition?

Founder and one wing assistant

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I recently had the pleasure of working with Wing Assistant on a digital marketing project. The team was quick to respond to our requests and provided us with a comprehensive understanding of their services. They went above and beyond to customize the service to make sure it fit our needs, making sure our campaigns were successful and well-executed.

How effective was the workflow between your team and theirs?

The workflow between our team and Wing Assistant’s was incredibly effective. Their ability to quickly recognize our needs and provide insight into the best possible solution was very impressive and allowed us to experience a much smoother process. The communication between our teams was fluid, and they kept us informed of their progress at every step. Throughout the entire

What did you find most impressive about this company?

What I found most impressive about Wing Assistant was their responsiveness and attention to detail. They were incredibly knowledgeable and took the time to understand our needs so that they could customize their services for us, leading to successful digital marketing campaigns.

Is there any area for improvement or anything that could have been done differently?

Overall, I was incredibly impressed with the service Wing Assistant provided. However, there may have been areas for improvement. For instance, they could have provided more detailed reporting on the progress of our campaigns in order to give us a better understanding of how they were performing and what changes could be made. Additionally, you need to provide the assistant with hands-on management in order to ensure that they are delivering the highest quality of service.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a construction company and a landscaping company and I handle the direct operations of both businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wing Assistant?

I hired a wing assistant to make outbound calls to collect receivables, handle my social media marketing, send outbound introduction emails to create new relationships with large general contractors, and other general assistant tasks.

SOLUTION

How did you select this vendor?

After looking at multiple companies, Wing seemed to be the most trustworthy source and they prescreen all assistants tailored to your needs.

Describe the scope of their work in detail.

My assistant has done large amounts of data entry on our CRM, sent outbound emails to forge new relationships which has given us the opportunity to bid on over $15,000,000 in new work, created an online presence for both companies using social media and posting content often, sourced design materials like vanities and other finish items, assisted me with personal items like vacations and ordering gifts for relatives, and other individual tasks that come up daily.

What was the team composition?

The assistant works directly under myself, my partner, and general manager and is in constant communication with all of us to update us on her tasks and ask where else she is needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our receivables have gone down significantly and our bidding opportunities have increased majorly.

How effective was the workflow between your team and theirs?

Workflow is effective because communication is constant.

What did you find most impressive about this company?

Their commitment to finding someone specific that fits my needs and the ability for me to safely allow purchases to be made on my behalf without my card information being given to anyone is a major plus.

Is there any area for improvement or anything that could have been done differently?

I have no current suggestions as everything is working great.

BACKGROUND

Please describe your company and your position there.

I am a GP at Coral Capital and a co-founder of NFT.com.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wing Assistant?

I needed a Virtual Assistant and they provided me just what I need and more.

SOLUTION

How did you select this vendor and what were the deciding factors?

They gave the best VA I could ever hope for.

Describe the project in detail and walk through the stages of the project.

I had a meeting with them to let them know my needs for my business and personal matters. They searched for the best virtual assistant that would suit my needs and they trained them before onboarding so the VA was already equipped with knowledge and skills even before meeting with me.

How many resources from the vendor's team worked with you, and what were their positions?

I have had 3 VAs since being with them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was able to grow my online presence.

How effective was the workflow between your team and theirs?

It's very effective.

What did you find most impressive or unique about this company?

They give you what you need.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of.