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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 23 projectsFlatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care.
3 of 3 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Flatworld Solutions consistently receives positive feedback for its Answering services, with 100% of reviewers expressing satisfaction. Clients commend their professionalism, responsiveness, and effective project management. Notably, 67% of reviews highlight the company's ability to handle call overflow and support tasks efficiently. The reviews reflect a strong impact on customer satisfaction and operational efficiency, with clients emphasizing the importance of initial training and effective communication. Overall, the sentiment is overwhelmingly favorable, positioning Flatworld Solutions as a reliable partner in call center services.
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8 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Support for Healthcare Center
5.0 — A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone Read moreWas this helpful?
Industry Experience
Flatworld Solutions has received positive feedback across various industries, including Business Services, Education, Advertising & Marketing, Financial Services, and Healthcare. Clients appreciate their timely project management, communication skills, and ability to adapt to specific needs. In Business Services, they excel in application development, while in Education, they provide valuable data reporting solutions. Overall, Flatworld Solutions is recognized for their professionalism and effective collaboration, making them a strong candidate for projects within these sectors.
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Education Other industries Business services Advertising & marketing Legal Financial services Real estate Information technology ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 68 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Overall, Top Customer Service excels in providing Answering services, with 100% of reviewers expressing satisfaction. Clients appreciate their responsiveness and effective management of customer interactions, particularly through inbound and outbound calls, live chat, and job dispatching. Notably, 75% of feedback highlights their cost-effectiveness and time-saving capabilities. Clients report increased customer satisfaction and improved job management, indicating a positive impact on business operations. However, some clients desire more face-to-face interaction with the team.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
DialAmerica has received predominantly positive feedback for their answering services, with a high client satisfaction rate reflected in the significant growth of calling hours from 200 to 3,000 per month. Clients emphasize the quality of leads generated, significantly enhancing their lead generation efforts. While some improvement is needed in reporting and data collection, overall sentiment is favorable, with a strong endorsement of their project management and responsiveness. The provider's ability to scale and adapt to client needs is frequently highlighted.
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Read 17 Reviews7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.Was this helpful?
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UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 6 projectsVoice Link of Columbus, Inc. is a provider of Contact Center Services, specializing in Customer Support and Inbound Call Center services. The company is praised for its advanced technology platform, competitive pricing, and exceptional customer service, with 100% of reviews reflecting satisfaction and exceeding expectations. Notably, 90% of calls are accurately handled, emphasizing their commitment to precision and client needs.
Reviews mention Reasonable pricing
Clients have noted Voice Link of Columbus, Inc. for their competitive pricing, with one CEO highlighting their need for a better-priced call center service after previous inefficiencies. The feedback indicates satisfaction with both the pricing and the overall service quality, as the client mentioned Voice Link's responsiveness and effective call screening. Overall, the sentiment regarding pricing is positive, reflecting a strong value proposition for potential buyers.-
Call Screening & System Optimization for Telemedicine Firm
5.0 Sep 7, 2022Voice Link’s response times when we have changes to our calls and schedules are good. They’re also competitive from a pricing standpoint.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read moreWas this helpful?
Industry Experience
Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingSee all 11 projectsHelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
4 of 4 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
HelpSquad has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in timely customer support and efficient communication, which has led to improved customer satisfaction and reduced workload for businesses. Notable strengths include responsiveness, attention to detail, and effective management, with many clients recommending HelpSquad for their reliability and ability to adapt to specific needs.
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8 of 8 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
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Real estate Education Pharmaceuticals Business services Software Advertising & marketing Medical Consumer Products Manufacturing Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Mareketing & IT Company
5.0 — A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call Read moreWas this helpful?
Industry Experience
Go4customer has demonstrated expertise in providing call center services across various industries, including Information Technology and other sectors such as residential support services. Positive feedback highlights their strengths in client engagement, operational support, and compliance adherence, particularly enhancing client satisfaction and staff morale in the residential sector. In IT, they effectively handle high call volumes, contributing to productivity and cost savings. Overall, their customer-centric approach and adaptability position them as a strong fit for clients seeking reliable support in these industries.
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IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Go4Customer's pricing and value for money is predominantly positive. Clients praised the company for offering 'good value for cost' and highlighted the ease of their billing structure. One client noted they saved $1,000 monthly, while another mentioned saving about $4,000, indicating significant financial benefits. Overall, clients appreciated the combination of quality services and competitive pricing, reinforcing Go4Customer's reputation as a cost-effective partner for call center solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
100% Answering servicesSee all 5 projectsOctopus Tech Solutions is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Center operations, alongside Telemarketing and Customer Support Services. The company consistently garners positive reviews, with over 90% of clients highlighting their effective communication, professionalism, and dedication to delivering timely results. Their teams are recognized for their adaptability and responsiveness to client feedback, ensuring seamless workflows.
0 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Octopus Tech Solutions has received overwhelmingly positive feedback for their answering services, with clients reporting a high satisfaction rate, particularly in project management and communication effectiveness. One reviewer noted that their conversion rates improved significantly due to the team's proficiency. 100% of reviewers expressed satisfaction with their commitment and adaptability, emphasizing their reliability and ability to meet deadlines. Overall, Octopus Tech Solutions is viewed as a skilled and agile partner in the answering services sector.
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4 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Services for Logistics Provider Marketplace
5.0 — Octopus Tech Solutions provided outbound call center services for an online logistics provider marketplace. Their agents called potential vendors and registered them on the system. Read moreWas this helpful?
Industry Experience
Octopus Tech Solutions has demonstrated expertise in several industries, including Real Estate, Business Services, E-commerce, and Logistics & Supply Chain. Clients commend their lead generation and telemarketing capabilities, highlighting their responsiveness, dedication, and effective communication. Overall, feedback across these sectors is highly positive, indicating that Octopus Tech Solutions is a reliable partner for businesses seeking customer engagement and lead generation services.
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Real estate Business services Agriculture Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Octopus Tech Solutions is praised for its reasonable pricing and value for money across multiple client reviews. For instance, a client from Alpha Corp noted their 'reasonable prices' during the vendor selection process, while another from livesauda highlighted their 'reasonable payment structure.' Overall, clients express satisfaction with the cost-effectiveness of the services provided, often remarking on the significant results achieved without exceeding budget constraints.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsTAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Biomedical Company
5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read moreWas this helpful?
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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$1,000+< $25 / hr50 - 249Diamond Bar, CA
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsBillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.
1 of 2 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Billing & Organizational Services for Education Organization
5.0 — Read moreWas this helpful?
Industry Experience
BillingParadise has garnered positive feedback across various industries, including healthcare, manufacturing, consumer products, and others. Clients appreciate their efficiency in medical billing, reducing time and costs significantly. The manufacturing sector values their reliable computing services, while consumer products firms commend their excellent client service and timely delivery. Overall, BillingParadise demonstrates expertise and effectiveness in back office solutions, making them a suitable partner for organizations seeking streamlined operations across these sectors.
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Other industries Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BillingParadise receives high praise for its cost-effectiveness and value for money. Clients report significant savings, such as one estimating over $5,000 monthly, while another mentions saving 10% in costs. The pricing structure is generally described as fair and feasible, with one client noting a charge of 10% on billed amounts. Overall, clients feel that the efficiency and expertise of BillingParadise lead to substantial financial benefits, making them a valuable partner.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
67% Answering services22% Virtual receptionist11% Inbound appointment schedulingSee all 10 projectsGold Cross Answering Service is a professional organization specializing in Contact Center Services, particularly excelling in after-hours Call Handling and Customer Support Services. Reviews reveal high satisfaction, with around 95% of clients impressed by their prompt service and effective communication. Clients consistently highlight their reliability and adaptability, ensuring uninterrupted Customer Care Services, contributing to enhanced customer satisfaction and operational efficiency.
3 of 5 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Gold Cross Answering Service has received overwhelmingly positive feedback from clients across various industries, with satisfaction rates exceeding 90%. Clients commend their consistent service quality, effective communication, and adaptability to changing needs. Notable strengths include timely dispatching and after-hours support, which have significantly improved customer service experiences. While some minor issues with information accuracy were noted, clients appreciate the responsive problem-solving approach and recommend maintaining clear communication protocols for optimal collaboration.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water Filtration Company
5.0 — Gold Cross Answering Service provides ongoing call support for a water filtration company. They direct calls in cases of emergencies and also send updates and recaps of regular calls. Read moreWas this helpful?
Industry Experience
Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling.
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Real estate Consumer Products Nonprofit Automotive Environmental Services UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Gold Cross Answering Service's cost-effectiveness and value for money. One client noted they spent between $5,000–$10,000 over the years with consistent quality service, stating, 'Their services have been satisfactory.' Another praised their ability to adapt quickly, enhancing customer retention and reducing potential damages. Overall, feedback indicates that clients find the pricing reasonable for the level of service provided, emphasizing effective communication and reliability as key strengths.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
Reviews mention Collaborative
Clients have expressed strong satisfaction with Solvo Global's collaborative approach, highlighting their seamless integration with internal teams via tools like Asana and Slack. One client noted the responsiveness and quick problem-solving capabilities of Solvo's team, which fostered effective communication and task management. The ability to work flexibly and provide well-vetted candidates further emphasizes their commitment to collaboration, as noted by the president of Debt Cleanse Group, who stated there were 'absolutely zero problems' with communication.-
Development for Legal Service Access Firm
5.0 Jul 28, 2020Both individuals are extremely pleased, not only with their overall responsiveness, but also with how quickly they are able to provide solutions for just about anything we run into, whether it’s a bug or a preference from our team. As president and COO, I know I would hear if there was a lot of back and forth and difficulties with the communication because I’ve worked on other projects where that was the case. We had such a good experience with them that we are completely set on working with them in the future as our main source of development outsourcing for the team.
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Development for Legal Service Access Firm
5.0 Jul 28, 2020Their team has integrated into our Asana board, which has really helped to give us more project control in determining tasks and priorities as we go forward. We use Slack to message back and forth on a more daily level, and there have been absolutely zero problems with that communication. Henderson (Global Business Development Manager) always makes sure I know what’s going on, and the developers funnel everything up to our teammates managing the project, so we always feel on top of our timelines and progress toward specific milestones.
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Development for Legal Service Access Firm
5.0 Jul 28, 2020I think the fact that we’re using Slack and Asana has made it really easy to collaborate with them. Otherwise, I really don’t think you have anything to worry about with them.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Other industries Legal Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.Was this helpful?
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$50,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
25% Call Center Services10% Accounting10% Back Office Outsourcing +810% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing5% Content Moderation Services5% Customer Service Outsourcing5% Recruitment Process Outsourcing5% Web Design5% Web DevelopmentFocus Areas
100% Answering servicesSee all 1 projectsMySource is a lead generation company renowned for its exceptional organizational skills and effective outreach capabilities. Impressively, 100% of reviewers highlight their excellent communication and responsiveness, with a 100% satisfaction rate in service pricing and quality. Clients commend their listening skills and adaptability, ensuring a great return on investment without any pushback.
Industry Experience
MySource Solutions has demonstrated notable expertise in the real estate industry, particularly in lead generation. Clients praise their organizational skills and ability to deliver high-quality leads, significantly improving project ROI. The team is commended for effective communication and responsiveness. Overall, feedback indicates strong satisfaction, with clients recommending clarity in direction to maximize results. This provider is particularly well-suited for businesses seeking robust lead generation support in the real estate sector.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with MySource Solutions' pricing, describing it as very competitive and offering excellent value for money. One client noted a significant return on investment with 2-3 quality leads per day, while affirming that the service provided is exceptional for the cost. Additionally, the feedback highlights the team's responsiveness and willingness to adapt to client needs, reinforcing their reputation for delivering valuable services without compromising on quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company specializing in Contact Center Services, is noted for its strong performance in inbound and outbound call handling, including B2B appointment setting and telemarketing services. While 50% of reviews highlight their effectiveness in generating appointments and seamless communication, another 50% indicate issues with B2B processes and unpreparedness in project management. Overall, they excel in customer support services but may need to refine B2B sales strategies.
Reviews mention Communicative
Clients consistently highlighted RemoteReps' strong communication skills, noting that interactions were seamless and professional. One client remarked on the 'better communication or professionalism' they experienced, while another emphasized the vendor's deep knowledge of their campaign from initial discussions. Overall, the sentiment is highly positive, with clients expressing satisfaction with the responsiveness and clarity provided throughout their projects.-
B2B Sales Calls for Healthcare Business Coaching Company
5.0 Aug 6, 2019It was seamless. We couldn't have asked for better communication or professionalism.
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1 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read moreWas this helpful?
Industry Experience
RemoteReps has demonstrated strong expertise in various sectors, notably in mental health, financial services, and business services. In the mental health sector, they excelled in efficient training and appointment setting, receiving positive feedback for their communication and reporting tools. Their work in the business services industry resulted in significant appointment increases, showcasing their effectiveness. However, their experience in financial services revealed challenges in B2B sales tactics, indicating a need for clearer expertise in that area. Overall, they are best suited for clients in mental health and business services.
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Business services Other industries Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps' pricing and value for money is mixed. One client praised their reasonable pricing and effective service, noting a significant increase in appointments and profitability, stating, "CC Capital Group has remained the most profitable and easy-to-use campaign we've run to date." Conversely, another client expressed dissatisfaction, highlighting a lack of professionalism and transparency, ultimately leading to project cancellation. This indicates variability in client experiences concerning cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCall Masters BPO is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. Their services are highly praised, with 100% of reviewers noting their results-driven approach and excellent communication. Clients emphasize the company's ability to effectively manage customer interactions, leading to increased sales and positive customer feedback.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office & Customer Services for Online Retail Company
5.0 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. Read moreWas this helpful?
Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 100 projectsIdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback.
3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
IdeasUnlimited has received positive feedback for its Answering services, with 100% of reviewers expressing satisfaction. Clients highlight impressive metrics such as a 90% first contact resolution rate and 97% service quality. Key strengths include responsiveness, effective communication, and flexibility in accommodating increased service demands. Overall, reviewers commend the provider for treating client businesses with care and consistently delivering high-quality support, with no significant areas for improvement mentioned.
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32 of 34 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 34 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read moreWas this helpful?
Industry Experience
IdeasUnlimited has demonstrated its expertise across various industries, including Automotive, Telecommunications, Medical, Food and Beverage, and Real Estate. Clients commend their responsiveness, flexibility, and commitment to quality service, which have enhanced customer satisfaction and operational efficiency. In the Automotive sector, for example, they provided exemplary customer support, while in Telecommunications, they improved lead generation. Overall, feedback reflects a positive sentiment across industries, indicating IdeasUnlimited as a reliable partner for businesses seeking customer service and operational support.
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Wellness & Fitness Consumer Products Real estate Human Resources Healthcare Financial services Nonprofit Legal Pharmaceuticals Telecommunications Beauty & Cosmetics Food & Beverages Retail Advertising & marketing Media Other Industry Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Automotive Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
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$1,000+< $25 / hr10 - 49Nashville, TN
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSee all 3 projectsCapital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.
Reviews mention High-quality work
Clients consistently commend Capital Accounts LLC for their high-quality work, with one review highlighting the 'excellent' quality of services that led to a 40% monthly savings. Another client praised their outstanding quality and well-developed structure, indicating a strong alignment with productivity goals. Overall, the sentiment reflects a positive perception of the company's capabilities, though there is a suggestion for improvement in workforce management.-
Collections for Medium-sized Company
4.5 Dec 22, 2017The quality of work is excellent. I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
Capital Accounts LLC has demonstrated expertise primarily in the Information Technology sector and various other industries. Clients highlight their strengths in customer service, productivity enhancement, and aggressive collection tactics. Feedback indicates a strong capacity for outbound sales and generating revenue, reflecting a positive impact on business operations. Overall sentiment across industries is favorable, with clients appreciating their efficiency and results, making them a good match for organizations seeking to optimize outbound services and improve operational effectiveness.
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Other industries Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Capital Accounts LLC for their competitive pricing and strong value for money. One client noted their pricing as 'good' while another mentioned savings of approximately $10,000 monthly. Overall sentiment reflects satisfaction with the return on investment, as clients reported increased collections and productivity. The company is recognized for delivering quality service that justifies their costs, contributing to positive client experiences.Was this helpful?
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Services provided
35% Call Center Services35% Business Continuity Management15% Building Security Services +115% Business ConsultingFocus Areas
100% Answering servicesSee all 2 projectsThe CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services For Digital Marketing Agency
5.0 — The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. Read moreWas this helpful?
Industry Experience
The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.Was this helpful?
$1,095 Best for small organizations with basic needs $1,799 Best for mid‑size organizations managing growth $2,675 Best for large or resource‑intensive enterprisesView PackagesComplete Care Suite Pricing
The CommAlert Group’s Complete Emergency Care Suite delivers a fully integrated emergency communications support 24/7. Designed to protect both communities and employees, with continuous monitoring, reporting, and procedure updates, your safety strategy stays responsive, reliable, and effective.Was this helpful?
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
Read 3 Reviews3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries.
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Retail Other Industry UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Taskforce BPO is praised for its competitive pricing and significant value for money, with clients reporting cost savings of $4,500 to $8,000 per month. One client noted a 30% reduction in overall costs within eight months, exceeding expectations. Additionally, their services are described as cost-effective, allowing clients to reallocate resources effectively. Overall sentiment reflects satisfaction with the pricing structure, although some clients suggested a desire for more transparency regarding costs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Timely
Client feedback on Invensis Inc highlights a strong sentiment regarding their timeliness. One client noted that the company delivers work 'accurate and on time,' with a turnaround described as 'surprisingly fast.' The efficiency and speed of service were emphasized, with the client rating their experience a perfect 10/10. Overall, Invensis is recognized for their commitment to timely service delivery, ensuring client requirements are consistently met.-
Order Processing & Answering Services for Marketing Firm
4.5 Nov 2, 2017The service provider is noted for their customer service, efficiency, and time management. This has been a significant factor in improving our overall efficiency by 37%, saving us thousands. Their ability to manage time effectively has been a key strength in our collaboration.
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IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017Great service and on-time delivery. Accurate data work and completed on time. Work done was accurate and we got the output data as promised - as per our time requirements.
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Read 4 Reviews2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costWas this helpful?
Industry Experience
Invensis Inc has demonstrated expertise across various industries, including Advertising & Marketing, Hospitality & Leisure, Legal, and IT Services. In the Advertising sector, they excel in customer service and efficiency, yielding significant cost savings. Their work in Hospitality focuses on compliance and back office support, contributing to sustained growth. In the Legal field, they efficiently handle data entry and legal processes, while their IT Services emphasize innovation and data management accuracy. Overall, clients report high satisfaction and significant operational improvements in all sectors.
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Advertising & marketing Hospitality & leisure Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Invensis Inc as providing excellent value for money, citing reasonable pricing structures that align with industry standards. One client noted, "the pricing structure is very reasonable, much like other companies," while another mentioned saving approximately $1,500 monthly. Overall, the sentiment is positive, with clients highlighting significant time and cost savings, improved efficiency, and high-quality service, justifying their investment in Invensis's services.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 10 projectsContactWorks is a proficient provider of Contact Center Services, excelling in both inbound and outbound call handling, customer support, and telephonic support. Approximately 80% of reviews highlight their exceptional responsiveness, superior project management, and ability to align with client culture and values. Clients consistently praise their reliability, technical expertise, and the seamless integration of their services as an extension of client teams.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
ContactWorks has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction with timely delivery and strong communication. Clients value their expertise, noting exceptional customer support and seamless integration with their teams. Notably, one client highlighted their ability to uphold high-quality standards, consistently exceeding project goals. No areas for improvement were mentioned, underscoring their strong reputation and effectiveness in delivering cost-effective, brand-aligned solutions.
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7 of 8 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Staffing & Call Center Services for Wireless Solutions Co
5.0 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting Read moreWas this helpful?
Industry Experience
ContactWorks has demonstrated strong expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients commend their exceptional customer support and adaptability, particularly in delivering tailored solutions for technical and operational challenges. In Business Services and Telecommunications, they are noted for their ability to enhance customer experiences and meet strict SLAs. The overall sentiment is overwhelmingly positive, highlighting their reliability, responsiveness, and commitment to client success, making them a suitable partner for businesses in these sectors.
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Telecommunications IT Services Transportation Education Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ContactWorks is frequently recognized for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets while delivering exceptional service. For instance, one client emphasized that ContactWorks offered 'good value for cost' and effectively protected their brand voice while remaining cost-effective. Another client pointed out that the partnership resulted in significant cost savings and operational efficiency. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback.
1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Ruby Receptionists receives consistently positive feedback in their Answering services. Clients appreciate the professionalism and effectiveness of their live answering service, with 100% of reviewers highlighting the value of having a real person managing calls. The firm's ability to provide seamless communication through a mobile app and email is also frequently commended. Reviews indicate an enduring partnership, with long-term clients noting no significant areas for improvement, reflecting a high level of satisfaction.
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Read 7 Reviews3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
Ruby Receptionists has received positive feedback across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. In the Legal sector, clients appreciate the professionalism and efficiency of their virtual receptionist services. In Advertising & Marketing, the provider is noted for excellent call quality and customer support. Overall sentiment is highly favorable, especially for businesses seeking reliable communication solutions.
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Arts, entertainment & music Manufacturing Legal Financial services Energy & natural resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 10 projectsCall2Customers is a comprehensive Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions and Telemarketing Services. Reviews highlight their professionalism, adaptability, and alignment with clients' brand values. Approximately 80% of reviewers commend their effective project management and communication, while 60% mention their proactive approach in customer interactions and service excellence.
Reviews mention Transparent
Clients have expressed high satisfaction with Call2Customers' transparency throughout their engagement. One reviewer highlighted the excellent project management, noting that the team leader is readily available and responsive, even involving the owner in calls when necessary. The consistent communication via email, phone, and WhatsApp further reinforces their commitment to transparency. Overall, the sentiment is overwhelmingly positive, with clients appreciating the clarity and openness in their interactions.-
Telemarketing Services for Marketing Company
5.0 Mar 19, 2021Their project management is excellent. We communicate with their team leader who takes care of daily tasks and feedback. They’re very transparent. The owner has even come on the call if required.
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4 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Revenue Enhancement Solutions Co
5.0 — Call2Customers provided call center services to a revenue enhancement solutions company. They provided a five-person team of agents, who were tasked with making 300–400 customer care calls per Read moreWas this helpful?
Industry Experience
Call2Customers has demonstrated strong expertise across various industries including Manufacturing, Non-profit, Advertising & Marketing, Business Services, and Logistics & Supply Chain. Clients praised their adaptability, commitment to brand values, and effective customer service, resulting in improved customer satisfaction and operational efficiency. Overall, sentiment is highly positive, particularly in Advertising & Marketing and Non-profit sectors, where their support significantly enhanced client engagement and streamlined operations.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Manufacturing Non-profit Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.Was this helpful?
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$1,000+$200 - $300 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 84 projectsA-SALES AB is a company specializing in outbound call center services, particularly focused on lead generation, pipeline development, and booking qualified sales appointments. The reviews indicate a strong positive sentiment, with clients praising their effective project management, responsiveness, and ability to generate consistent qualified leads. Approximately 90% of reviewers highlighted A-SALES AB's ability to tailor their approach and optimize campaigns for specific client needs.
Reviews mention Well-organized projects
A-SALES AB has received consistently positive feedback regarding their project organization and management. Clients noted that A-SALES AB delivered projects on schedule, maintained clear communication, and provided regular updates. One client highlighted their proactive approach, stating they felt like an extension of the internal team, while another emphasized the structured process and prompt responses to requests for strategy adjustments. Overall, clients appreciated the professionalism and efficiency that A-SALES AB brought to their projects.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved.
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Lead Generation for Digital Marketing Agency
5.0 Mar 29, 2024Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.
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Sales Outsourcing for Business Location Consultancy
5.0 Mar 13, 2025Their project management was highly organized and efficient. The team effectively managed timelines and ensured that deliverables were met promptly, demonstrating a strong ability to respond to client needs. This level of organization contributed to the overall success of the project.
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Call Center Services for IT Services Company
5.0 Sep 22, 2025The A-Sales team organized the project in a very structured way. They set clear timelines at the start, and every deliverable from campaign launches to weekly updates arrived as promised. We had access to detailed tracking reports that made it easy to follow progress without having to chase information.
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Call Center Services for IT Services Company
5.0 Sep 22, 2025A-Sales kept the process very organized and easy to follow. What stood out most about A-Sales was their ability to combine speed with precision. They ramped up quickly, launching campaigns almost immediately, yet the outreach still felt highly targeted and well thought out.
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22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated strong expertise in various industries, particularly in Information Technology, Business Services, and Advertising & Marketing. Clients commend their ability to generate qualified leads and appointments, with notable successes in technical and complex markets. The overall sentiment reflects high satisfaction with their project management, responsiveness, and tailored approach, making A-SALES AB a suitable partner for organizations seeking effective outreach and sales development across these sectors.
Read All ReviewsSelect Industry to see insights
Medical Information technology Manufacturing Software Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Other industries Advertising & marketing Business services Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently noted that A-SALES AB's pricing aligned well with their budgets and provided good value for the services rendered. For instance, one client highlighted that A-SALES AB's engagement resulted in a significant increase in qualified meetings, directly contributing to their sales pipeline and ROI. Overall, clients expressed satisfaction with the quality of leads generated relative to the investment made.Was this helpful?
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 20 projectsDavinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses.
3 of 6 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Davinci Virtual Office Solutions has received overwhelmingly positive feedback for their answering services, with approximately 90% of reviews highlighting their excellent customer service and responsiveness. Clients appreciate their training process, flexibility in accommodating specific scripts, and the ability to significantly reduce missed calls. Notably, a client reported a decrease in missed calls from 3-10 every 48 hours to nearly none. While some mentioned minor areas for improvement, the overall sentiment indicates a strong recommendation for their services.
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7 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist & Office Services for Medical CRM Company
5.0 — Davinci Virtual Office Solutions provides virtual secretary services for a medical CRM company. They have a rotation of staff who answer calls, take messages, and provide support. Read moreWas this helpful?
Industry Experience
Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Healthcare Real estate IT Services Nonprofit Media Financial services Manufacturing Business services Information technology Energy & natural resources Other Industry GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
55% Call Center Services25% Customer Service Outsourcing20% TranscriptionFocus Areas
40% Answering services33% Inbound appointment scheduling27% Virtual receptionistSee all 27 projectsEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
Read 27 Reviews10 of 27 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
Evoice has garnered positive feedback across various industries, including Gaming, Education, Financial Services, Utilities, and Retail. Clients consistently praise their reliability, customer service, and time-saving capabilities. In Education and Gaming, they are noted for efficiently handling high volumes of inbound calls. The overall sentiment is favorable, emphasizing Evoice's expertise in enhancing customer service experiences and providing tailored solutions that align with diverse industry needs.
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Other industries Gaming Utilities Education Financial services Telecommunications Automotive Real estate Arts, entertainment & music Advertising & marketing Manufacturing Hospitality & leisure Retail HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Evoice is generally perceived as providing excellent value for money, with clients highlighting attractive pricing structures tailored to their needs. One client noted they saved approximately $200 monthly while another reported savings of $25,000 per month, indicating significant financial benefits. Pricing plans ranging from $12.99 to $79.99 were considered adequate for various requirements. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Evoice's services.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
45% Answering services55% Inbound appointment schedulingSee all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
Reviews mention Communicative
BPO Hive LLC has received positive feedback regarding its communicative approach, with clients highlighting their proactive communication and responsiveness. One client noted their 'clear communication' and ability to adapt quickly to feedback, while another praised their impressive commitment to quality and timely delivery. Overall, clients appreciated that BPO Hive LLC consistently communicated updates, met deadlines, and maintained strong engagement throughout projects, fostering a reliable and productive partnership.-
Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner.
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Call Center Services for Chemical Safety Company
5.0 Nov 6, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required.
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Call Center Services for Real Estate Company
5.0 Jul 28, 2023The company demonstrated great communication, which was evident in their project management and responsiveness to our needs. Our primary form of communication with BPO Hive LLC was through virtual meetings, ensuring consistent and clear interactions.
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Sales Outsourcing Services for Cryptocurrency Company
5.0 Nov 13, 2025I was impressed with their ability to scale with us as we grow. As the VP of Sales at Bitcoin Depot, I expect results — and BPO Hive delivers them. Their outbound team ramped fast, understood our product quickly, and immediately started generating real pipeline. They communicate clearly, report cleanly, and operate like an extension of our own sales floor. No drama, no excuses — just consistent performance.
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5 of 6 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for CAD Solution Provider
5.0 — BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated expertise across various industries including financial services, retail, energy, contracting, real estate, and information technology. The feedback highlights their strong project management, adaptability, and ability to deliver measurable results, such as improved lead generation and customer service efficiency. Overall, clients commend BPO Hive LLC for their professionalism, responsiveness, and capacity to scale operations, making them a strong fit for companies seeking support in sales, customer service, and operational efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Financial services Retail Real estate Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BPO Hive LLC is consistently recognized for providing good value for cost across various projects. Clients have noted that the company's pricing fits their budgets while delivering high-quality services. For instance, one CEO highlighted BPO Hive LLC's effective virtual receptionist services, leading to improved efficiency and fewer missed calls. Another client praised their ability to scale operations without compromising quality, emphasizing their reliability and commitment. Overall, feedback reflects a strong sentiment of satisfaction with BPO Hive LLC's pricing and value delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesSee all 1 projectsBOSS HealthCare is a company providing Contact Center Services, focusing on quality and efficiency. Their Customer Support Services are highly praised, with 100% of reviews highlighting their effective service and large coverage. Clients report satisfaction with their telephonic support, customized to client needs, and note no areas needing improvement.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
BOSS HealthCare has demonstrated strong expertise in the IT Services industry, receiving positive feedback for their customized service catalogs and ability to enhance operational efficiency. Clients highlight their effective communication and rapid turnaround of quality work, indicating a significant positive impact on project outcomes. The overall sentiment in this sector is highly favorable, making BOSS HealthCare a compelling option for businesses seeking reliable back office support and innovation in IT.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with BOSS HealthCare's pricing structure, noting it as 'excellent' and a source of significant value. One client emphasized that their partnership allows for substantial savings in both time and resources, ultimately enabling their IT team to focus on innovation. Despite spending over $10 million annually, the perceived return on investment underscores the company's effectiveness and efficiency in delivering tailored services.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 4 projectsInfinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.
Read 4 Reviews1 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Infinit-O has garnered positive feedback across various industries, including healthcare, business services, arts, entertainment, and other sectors. Clients appreciate their expertise in improving operational efficiency, customer service, and inbound call management. In healthcare, they notably enhanced billing efficiency and staff productivity. In business services, they facilitated rapid customer support with significant time savings. Overall, clients express satisfaction with the quality of service and the positive impact on their operations, indicating a strong fit for organizations seeking similar solutions.
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Other industries Arts, entertainment & music Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Infinit-O's pricing structure is generally perceived as valuable, with clients reporting significant cost savings. One client noted a monthly savings of approximately $1,200, while another highlighted an annual expenditure between $5,000 to $9,999, indicating a good return on investment. Overall, clients express satisfaction with the company's services, recognizing their efficiency and quality, which reinforces a positive sentiment regarding the company's cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Sound Telecom Provides Better Customer Service
5.0 — Read moreWas this helpful?
Industry Experience
Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Other industries Arts, entertainment & music Media Hospitality & leisure Financial services Manufacturing Telecommunications Business services IT Services Information technology Healthcare Real estate Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
38% Answering services37% Virtual receptionist25% Inbound appointment schedulingSee all 8 projectsContact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.
2 of 8 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Contact Center Services for Hospitality Company
4.5 — Read moreWas this helpful?
Industry Experience
Contact One has demonstrated strong expertise in various industries, including Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Information Technology. Clients in these sectors highly value their quick and thorough call handling, effective customer service, and the ability to save significant time and costs. Overall sentiment is overwhelmingly positive, with notable strengths in prompt service and professional communication. This makes Contact One a suitable choice for businesses seeking reliable inbound services across multiple domains.
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Hospitality & leisure Utilities Other industries Telecommunications Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Contact One's pricing as fair, with several reviews highlighting their flat-rate billing structure as beneficial. One client noted a significant annual expenditure of $1,000,000 to $9,999,999, while another mentioned saving approximately $50,000 monthly. Although some feedback indicated that prices could be perceived as high, the overall sentiment underscores the value for money due to the quality of service and efficiency gained, with many clients appreciating the time and cost savings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
56% Answering services44% Virtual receptionistSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Efficient
The feedback regarding ACC's efficiency is overwhelmingly positive. Clients note their ability to save time and resources, with one stating they save approximately $3,000 annually and another saving between $500 to $1,500 monthly. Specific comments highlight ACC's quick response times and adherence to company guidelines, reinforcing their reputation for efficiency. However, some clients suggest improvements in personal engagement, indicating that while effective, their approach could benefit from a more personable touch.-
Customer Verification for Business Service
4.5 Nov 2, 2017They are not very personable, but they are efficient. Efficiency.
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Customer Phone Support for Consumer Products Firm
4.0 Aug 11, 2017It makes the work easier, they are very efficient. They are honest and efficient.
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Read 10 Reviews4 of 10 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSmartPA is a company specializing in Customer Support Services, offering solutions like Call Handling and Customer Care Services. Reviewers consistently commend their high-level customer service and ability to integrate seamlessly into existing teams, with 100% positive feedback highlighting their effective communication and project management. Notably, 40% of reviewers emphasize their personalized service and cultural alignment with client businesses.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO & Lead Generation for Franchise Consulting Firm
5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read moreWas this helpful?
Industry Experience
SmartPA has demonstrated expertise in franchise consulting and related sectors, providing tailored support that enhances customer service and lead generation. Clients note the seamless integration of SmartPA's assistants into their teams, reflecting high levels of communication and reliability. Overall sentiment is positive, particularly regarding their impact on key account management and business growth. Their services are well-suited for industries seeking flexible support to scale operations efficiently.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Markham, Canada
Services provided
35% Call Center Services30% Customer Service Outsourcing20% AI Agents +115% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsCallnovo is a customer service outsourcing provider that integrates AI-powered solutions with human expertise to enhance customer interactions for e-commerce businesses. Feedback highlights their reliable, professional service with 99.2% response rates and a notable reduction in response times. Approximately 85% of the feedback underscores their technological acumen and effective integration of AI to improve customer satisfaction.
1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Callnovo has received positive feedback in the last six months for its professional and responsive customer support, particularly in managing pre-sales and after-sales inquiries for e-commerce clients. A notable client highlighted a significant reduction in response times from over 18 hours to under 4 hours and a 99.2% response rate for Amazon buyer messages. Clients appreciate Callnovo's combination of skilled human agents and advanced AI technology, which contributed to improved customer satisfaction and a decrease in product returns.Was this helpful?
Industry Experience
Callnovo has demonstrated expertise primarily in the eCommerce industry, specifically in providing AI-powered customer support for businesses operating on platforms like Amazon and Shopify. Clients have reported significant improvements in customer satisfaction, operational efficiency, and responsiveness, noting benefits such as reduced response times and decreased product returns. Overall sentiment is highly positive, highlighting Callnovo's effective combination of human expertise and advanced technology, making it an ideal partner for eCommerce enterprises seeking to enhance their customer service operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Callnovo is recognized for providing good value for cost, with clients highlighting the company's ability to deliver professional support while reducing operational workloads. One client noted that they chose Callnovo due to its high ratings and good value, emphasizing the effective integration of AI and human support. Overall, the sentiment towards Callnovo's pricing reflects a positive assessment of its services' efficiency and reliability, making it a suitable investment for customer service needs.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Answering services80% Virtual receptionist10% Inbound appointment schedulingSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Contact Center Services, providing expert guidance in customer support and compliance. Reviews highlight a remarkable 100% positive feedback rate, noting their proactive problem-solving and strategic communication. Clients appreciate their data-driven approach combined with a personalized touch, enhancing customer care services and operational efficiency.
2 of 2 Call Center Services reviews are 5 starsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Surveys & Market Research Calls for Mortgage Co
5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention. Read moreWas this helpful?
Industry Experience
Tasks Expert has received positive feedback across diverse industries, including healthcare, financial services, hospitality, legal, consumer products, and telecommunications. Clients commend their expertise in lead generation, data management, customer support, and operational efficiency. In healthcare, they improved backend documentation, while in financial services, they enhanced lead quality and website functionality. Hospitality clients appreciated their customer service improvements. Overall, the sentiment is highly favorable, highlighting their ability to deliver tailored solutions and consistent results across various sectors.
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Other industries Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Tasks Expert's pricing and perceived value, noting that their services fit within budget constraints while delivering high-quality results. For instance, one client praised the company for aligning their values and offering good value for cost. Another highlighted the flexibility in billing models, considering the cost-to-performance ratio among the best in the virtual assistant industry. Overall, the sentiment reflects a strong appreciation for the balance of affordability and service quality provided by Tasks Expert.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
25% Call Center Services35% Back Office Outsourcing20% Customer Service Outsourcing +210% Search Engine Optimization10% Social Media MarketingFocus Areas
100% Answering servicesSee all 18 projectsASL BPO is a company specializing in Contact Center Services and Customer Support Services. They have received predominantly positive feedback, with 100% of reviews mentioning effective call handling and customer care, despite some agents requiring additional training. Clients appreciate their professionalism and commitment, with communication maintained through tools like Skype and RingCentral.
1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
ASL BPO has received overwhelmingly positive feedback for their Answering services, with 95% of clients highlighting their expertise and responsiveness. Reviewers commend their adaptability, professionalism, and ability to meet specific needs, resulting in a 20% increase in customer satisfaction and a 30% reduction in inquiry resolution time. Clients appreciate ASL BPO’s proactive communication and effective project management, although some suggest improvements in reporting and technology. Overall, ASL BPO is recognized as a reliable partner that enhances productivity and customer experience.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back-Office Support & Digital Marketing for Law Firm
5.0 — ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility. Read moreWas this helpful?
Industry Experience
ASL BPO has demonstrated expertise across various industries, including Real Estate, Legal, Customer Care, and Software Development. Clients commend their proficiency in SEO, lead generation, customer support, and back-office operations. The overall sentiment is highly positive, highlighting ASL BPO's professionalism, adaptability, and effective communication. Their impact is particularly notable in Real Estate, where they've enhanced workflow efficiency and reduced operational costs, making them a suitable partner for businesses seeking reliable outsourcing solutions.
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Software Consulting Logistics & Supply Chain Other Industry Business services Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One CEO noted a monthly investment of $2,000 yielded quality leads and exceeded expectations, while a consulting company highlighted their pricing as a key factor in choosing ASL BPO, resulting in a 15% reduction in operational costs. Overall, clients appreciate the competitive pricing and the high-quality service received, reinforcing ASL BPO's reputation for delivering significant value relative to their costs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +710% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 12 projectsSourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.
2 of 2 Answering services reviews are 5 starsUnknown avg. project costAnswering services Experience
Sourcefit has received predominantly positive feedback for their Answering Services, with 80% of reviewers highlighting their effective call center management and responsive project management. Clients commend their value for cost and comprehensive support, especially in recruitment and operations. However, 20% noted areas for improvement, particularly in enhancing their contribution to productivity. Overall, Sourcefit's expertise and proactive communication are frequently praised, indicating a strong alignment with client needs.
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Industry Experience
Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Sourcefit consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients highlight that the pricing fits their budgets while providing excellent service quality. For instance, one client noted 'good value for cost,' while another emphasized their 'great culture fit' and responsiveness. Overall, the sentiment indicates that Sourcefit's services are seen as a worthwhile investment, enabling companies to achieve their operational goals efficiently.Was this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
Reviews mention Accessible
The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.-
BPO Services for Renewable Energy Company
5.0 Jul 15, 2021Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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Industry Experience
Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsLiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industriesWas this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
2 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting for Manufacturing Company
4.0 — Read moreWas this helpful?
Industry Experience
OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions.
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Real estate Other industries Manufacturing Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +815% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 8 projectsPATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations.
5 of 6 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
The reviews for PATLive's answering services reflect a highly positive sentiment, with 90% of clients expressing satisfaction regarding their responsiveness and efficiency. Common themes include the importance of effective call handling, with 70% of reviewers noting improved customer interaction and lead management. Clients appreciate the professional image PATLive projects for their businesses, contributing to enhanced operational efficiency. While some feedback mentions the cost as a concern, overall, 85% of clients would recommend their services for small businesses, particularly in real estate.
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6 of 7 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Live Answering Services for Real Estate Firm
5.0 — PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database. Read moreWas this helpful?
Industry Experience
PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors.
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Sports Real estate HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 2 projectsMANGO5 is a mid-sized company specializing in Contact Center Services, offering Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. According to reviews, 100% of clients appreciate their high level of customer satisfaction and reliable trust-building practices. Their commitment to continuous improvement and competitive pricing also stands out, though their thorough hiring process may take longer than expected.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online insurance Company
5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read moreWas this helpful?
Industry Experience
MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
24% Call Center Services60% Customer Service Outsourcing16% Sales OutsourcingFocus Areas
33% Answering services67% Inbound appointment schedulingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
Read All ReviewsSelect Industry to see insights
Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.Was this helpful?
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Undisclosed< $25 / hr50 - 249Peoria, AZ
Services provided
15% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +215% Finance & Accounting Outsourcing (FAO)15% StaffingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsGabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.
Reviews mention Accessible
Clients have consistently highlighted Gabtech Global LLC's accessibility and responsiveness as key strengths. One client noted that the team was 'readily available' with minimal notice and maintained a 'friendly engagement style' even under challenging circumstances. Additionally, the flexibility demonstrated by Gabtech in adapting to client needs was praised, contributing to a highly effective workflow. Overall, the sentiment regarding accessibility is overwhelmingly positive, underscoring their commitment to client support.-
Recruitment & Bookkeeping Services for Home Care Agency
4.5 Oct 5, 2022The people I have on my team have always maintained a friendly engagement style even when challenged. They have also been readily available, with very little notice, pretty much any time that I requested.
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Industry Experience
Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.
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IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services35% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 1 projectsEmenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.
0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support & Calling Services for Travel Agency
4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read moreWas this helpful?
Industry Experience
Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistSee all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
Read 14 Reviews6 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
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Manufacturing Other Industry Healthcare Real estate Retail Financial services Consumer Products Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.Was this helpful?
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +710% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 8 projectsStaff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.
4 of 5 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Services for Travel Company
5.0 — Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff Read moreWas this helpful?
Industry Experience
Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Consumer Products Retail Information technology TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered.Was this helpful?
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Top 15 Healthcare Answering Services
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UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
23/40.015.6/20 Reviews3.7/10 Clients & Experience3.7/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
29.5/40.015.6/20 Reviews9.7/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
26.5/40.016/20 Reviews5.7/10 Clients & Experience4.9/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
28.8/40.014.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
32.5/40.015.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
28.7/40.015/20 Reviews9.5/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
30.9/40.020/20 Reviews4.6/10 Clients & Experience6.3/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
32.9/40.019.4/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
22.5/40.016.6/20 Reviews1.8/10 Clients & Experience4.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.4/40.017/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
31.8/40.016.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
29.9/40.015.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
26.1/40.017.8/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
31.9/40.017.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
26.9/40.015.4/20 Reviews7.4/10 Clients & Experience4.1/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29/40.015.8/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.4/40.016.2/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
27.7/40.015.2/20 Reviews8/10 Clients & Experience4.5/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
26.2/40.014.6/20 Reviews7.3/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
27/40.016.2/20 Reviews6.9/10 Clients & Experience3.9/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
28.2/40.014/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other
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