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Top Medical Answering Services

Ratings Updated: March 31, 2026
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529 Companies

Industry: Medical
Inbound Services: Answering services

Top Healthcare Answering Services

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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  • IdeasUnlimited Logotype

    4.9 94 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.

    See all 94 projects
    5 of 5 reviews are 5 stars
    4 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 5 times in the past 6 months

    In the past six months, client feedback for IdeasUnlimited has been overwhelmingly positive. Clients praised their responsiveness, flexibility, and commitment to quality service, with specific highlights including a 90% first contact resolution rate and consistent communication. Notably, one client commended their ability to manage increased support volumes during peak times without service drops. Overall, clients reported successful outcomes, improved lead generation, and enhanced customer satisfaction, indicating a strong alignment with their business needs.
    Read 5 Recent Reviews
    3 of 3 Answering services reviews are 5 stars
    2 new reviews for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    IdeasUnlimited has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight their effective call management, timely communication, and adaptability to changing demands, particularly during high-volume periods. Key performance metrics indicate high service levels, with 80%+ call service levels and 90%+ first contact resolution rates. Clients appreciate their commitment to customer satisfaction and the seamless integration into their operations, noting that IdeasUnlimited treats their business with care and professionalism.

    Read Most Recent Review

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    United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • French
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  • RemoteReps Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Encinitas, CA

    Services provided

    25% Call Center Services
    25% Mobile App Development
    20% Custom Software Development +3
    10% AR/VR Development
    10% Sales Outsourcing
    10% Web Design

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    RemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.

    See all 3 projects

    Reviews mention Communicative

    RemoteReps has received overwhelmingly positive feedback regarding their communication skills. Clients emphasized the seamless workflow and excellent communication, noting that the team was responsive, professional, and easy to work with. One client remarked on the 'fantastic' project management and the ease of training due to effective communication. Overall, the sentiment reflects high satisfaction with RemoteReps' communicative approach, indicating they are a reliable partner in collaboration.
    • B2B Sales Calls for Healthcare Business Coaching Company
      5.0 Aug 6, 2019

      It was seamless. We couldn't have asked for better communication or professionalism.

      Read Full Review
    • Cold Calling for Mental Health Group's Sales Team
      5.0 Jul 25, 2019

      Our main point of contact is great if I ever have any problems. He is responsive and quick to help. We mostly use phone calls and email.

      Read Full Review
    Read All Reviews
    1 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    B2B Sales Calls for Healthcare Business Coaching Company

    5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read more
    Read 2 Reviews

    Industry Experience

    RemoteReps has demonstrated expertise primarily in the healthcare, business services, and financial services industries. Positive feedback highlights their effectiveness in appointment setting and B2B sales calls, especially within healthcare, where clients noted increased client engagement and revenue. However, in financial services, a client expressed dissatisfaction with their understanding of B2B tactics and onboarding processes. Overall, sentiment is favorable in healthcare and business services, while caution is advised for potential clients in financial services.

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    Select Industry to see insights

    Business services Healthcare Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Overall, client feedback regarding RemoteReps emphasizes a strong value for money, particularly in their cost-effective solutions. One client noted a remarkable 250% increase in booked calls, highlighting the profitability of their services. Another client appreciated their reasonable pricing and effective training processes, stating they were 'extremely helpful' and met all performance metrics. However, a less favorable review pointed to issues with onboarding and misalignment in expectations, suggesting variability in client experiences regarding value.
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  • Voice Link of Columbus, Inc. Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Columbus, GA

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Voice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.

    See all 6 projects

    Reviews mention Innovative

    Voice Link of Columbus, Inc. has received positive feedback regarding their innovative approach to call center services. Clients noted their use of a confidentiality texting system and proactive communication methods that exceed expectations. One client emphasized their commitment to staying updated with current technology, stating, 'they always try to stay on top of the current technology.' Overall, the sentiment reflects strong satisfaction with their innovative solutions and responsiveness.
    • Call Center Services for Healthcare Company
      5.0 Apr 7, 2022

      I don’t think there’s anything they can improve on — they always try to stay on top of the current technology.

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    5 of 5 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    24/7 Call Answering for Construction Company

    5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours.  Read more
    Read 5 Reviews

    Industry Experience

    Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.
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  • Invensis Inc Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Lewisville, TX

    Services provided

    10% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    15% Back Office Outsourcing +4
    15% Custom Software Development
    10% Application Testing
    10% Cybersecurity
    10% Mobile App Development

    Focus Areas

    100% Answering services

    Invensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.

    See all 4 projects
    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Order Processing & Answering Services for Marketing Firm

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.

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    Select Industry to see insights

    Advertising & marketing IT Services Hospitality & leisure Legal

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.
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    Silver Spring, Maryland (1) New York City, New York (1) Alliance, Ohio (1) Clinton, Missouri (1)
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  • Ruby Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    Ruby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.

    See all 7 projects

    Reviews mention High-quality work

    Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
    • Answering & Customer Services for Advertising Firm
      4.5 Aug 12, 2017

      They offer good call quality and customer service.

      Read Full Review
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    Industry Experience

    Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.

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    Select Industry to see insights

    Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
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    View projects from:

    Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
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  • AnswerFirst Logotype

    4.2 24 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

    See all 24 projects

    Reviews mention Accessible

    Clients have expressed a strong sentiment regarding AnswerFirst's accessibility, highlighting their reliability in being available when needed. One client noted, 'They are always there when we need it and it's affordable,' indicating a high level of satisfaction with their responsiveness. Additionally, the consistent ability to handle messages and ensure customer satisfaction reflects a commitment to accessibility, with no suggested areas for improvement in this regard.
    • Answering Services for Small Manufacturing Company
      4.0 Aug 12, 2017

      They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.

      Read Full Review
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    7 of 24 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    General Inbound Services for Manufacturing Company

    4.0 — Read more
    Read 24 Reviews

    Industry Experience

    AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.

    Read All Reviews

    Select Industry to see insights

    Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail

    Average Project Cost Breakdown

    Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.
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  • Flatworld Solutions Logotype

    4.7 23 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bengaluru, India

    Services provided

    30% Call Center Services
    30% Custom Software Development
    10% AI Consulting +3
    10% AI Development
    10% AR/VR Development
    10% Web Design

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions.

    See all 23 projects

    Reviews mention Great project management

    Clients have consistently praised Flatworld Solutions for their excellent project management capabilities. One client noted their project manager's ability to engage effectively and remain available as needed, which contributed to the project's success. Another client highlighted the responsiveness and professionalism of the management team, emphasizing their effective communication and staff management. Overall, the sentiment regarding project management is highly positive, with no significant areas for improvement identified.
    • App Dev for IT Company
      5.0 Mar 15, 2023

      The project manager is doing great on her job to get engaged at the right level - not too much and not too less and always available when needed. They keep checking in to monitor how I am doing and how the assigned resources are doing. Yes, they are on time and available when I need. They are great.

      Read Full Review
    • BPO Services for Lawyer Referral Service Company
      5.0 Sep 23, 2022

      Flatworld Solutions’ communication is great. The management team is very responsive and professional, and they do a great job managing their staff, making adjustments, providing coaching, and ensuring attendance policies are being followed and available hours are being met. I have real-time chats with their management team, and I also can communicate directly with the sales team.

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    8 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Veterinary Mgmt. Solutions Firm

    5.0 — A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva. Read more
    Read 9 Reviews

    Industry Experience

    Flatworld Solutions has demonstrated significant expertise across various industries including Education, Consulting, Business Services, IT Services, Sports, Healthcare, Design, Advertising & Marketing, Legal, Financial Services, Real Estate, and Consumer Products. Feedback highlights their strengths in project management, communication, and technical skills, with an overall positive sentiment. Clients commend their responsiveness and professionalism, making them a suitable partner for businesses seeking outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Education Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Information technology Manufacturing Consumer Products

    View projects from:

    United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)
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  • Global Response Logotype

    4.5 9 reviews
    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

    See all 9 projects

    Reviews mention Efficient

    Clients consistently highlight the company's efficiency, noting significant time and cost savings. One client stated they personally save 20 hours monthly, with company-wide savings amounting to thousands. They praised the service provider as 'the best I have ever worked with' and recognized their ability to handle complex tasks effectively. Overall sentiment reflects a strong appreciation for the company's efficient service delivery, although some clients suggested a need for more service options.
    • System Management and Maintenance for Retail Company
      4.5 Nov 2, 2017

      They are the best in the business. They are efficient. They need more options.

      Read Full Review
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    Industry Experience

    The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.

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    Select Industry to see insights

    Healthcare Retail Real estate Hospitality & leisure Business services Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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    View projects from:

    Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
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  • ContactWorks Logotype

    5.0 10 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    25% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    ContactWorks is a distinguished provider of Call Center Services, offering comprehensive Customer Support, Inbound and Outbound Call Center, and Telephonic Support Solutions. The reviews demonstrate a highly positive reception, with 100% of clients noting exceptional communication, timely delivery, and bespoke customer care. Clients consistently praised their ability to seamlessly integrate with business needs and deliver cost-effective, brand-aligned services.

    See all 10 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, ContactWorks has received positive feedback highlighting their exceptional customer support and effective communication. Clients praised their ability to meet deadlines consistently and deliver high-quality results, particularly in data validation projects. One client noted their impressive service that seamlessly integrated with their team, emphasizing that ContactWorks is not merely a vendor but a true extension of their operations. Overall, the sentiment is highly favorable, with no areas for improvement identified.
    Read 1 Recent Review
    2 of 2 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    ContactWorks demonstrates exceptional performance in answering services, with 100% of reviewers expressing satisfaction. Clients consistently commend their strong communication, timely delivery, and high-quality standards. Notably, 90% of feedback highlights their ability to align with clients' cultural values and operational needs, while 85% mention their expertise in customer support and data analytics. Reviewers report remarkable outcomes, viewing ContactWorks as a true extension of their teams rather than merely a vendor. No areas for improvement were noted.

    Read Most Recent Review

    Industry Experience

    ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.

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    Select Industry to see insights

    Telecommunications IT Services Education Transportation Retail Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.
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  • BillingParadise Logotype

    4.4 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Diamond Bar, CA

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Answering services

    BillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.

    See all 4 projects
    1 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Billing & Organizational Services for Education Organization

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    BillingParadise has demonstrated strong expertise across various industries, notably Healthcare, Manufacturing, Human Resources, and Consumer Products. Clients consistently highlight their efficiency, cost-saving abilities, and high-quality service delivery. Healthcare clients appreciate reduced billing errors and significant time savings, while Manufacturing partners value the feasibility of their pricing structure. Human Resources firms benefit from centralized services, and Consumer Products companies commend their timely communication and service. Overall, feedback indicates a positive sentiment towards BillingParadise's capabilities, making them a strong candidate for businesses in these sectors.

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    Select Industry to see insights

    Healthcare Manufacturing Human Resources Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight BillingParadise's favorable pricing structure and significant value for money. One client noted a charge of only 10% of billed amounts, resulting in substantial savings of 80 hours and 10% in costs monthly. Another mentioned saving over $5,000 monthly, emphasizing that other vendors charge significantly more for similar services. Overall, feedback reflects strong satisfaction with the efficiency and cost-effectiveness of their offerings.
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    View projects from:

    Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)
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  • TAS United Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    TAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Biomedical Company

    5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read more
    Read 1 Review

    Industry Experience

    TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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  • Octopus Tech Solutions Logotype

    4.9 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    100% Answering services

    Octopus Tech Solutions specializes in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. The company is praised for its effective lead generation, seamless communication, and commitment to deadlines. Reviewers consistently highlight their responsiveness, dedication, and reasonable pricing, with no significant areas for improvement mentioned, indicating high satisfaction across their client base.

    See all 5 projects

    Reviews mention Timely

    Overall, clients express a highly positive sentiment regarding the timeliness of Octopus Tech Solutions. One client noted, 'They followed our timeline and delivered results by each deadline,' while another remarked, 'They’ve never faltered on any of their timelines or commitments.' Clients appreciate the punctuality and reliability of the team, emphasizing their consistent delivery and excellent project management. Such feedback highlights Octopus Tech Solutions' commitment to meeting project deadlines effectively.
    • Outbound Call Services for Logistics Provider Marketplace
      5.0 Apr 22, 2019

      They followed our timeline and delivered results by each deadline.

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    • Call Center Outsourcing for an E-Commerce Store
      4.5 Apr 15, 2019

      They’re always on time and are happy to make whatever changes we ask of them. We haven’t experienced any glitches in our work with them. They’ve never faltered on any of their timelines or commitments.

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    4 of 5 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Real Estate Company

    5.0 — Using a database of contact information, Octopus Tech Solutions reached out to potential clients to generate leads for a real estate company. The team made roughly 500 calls a day for three Read more
    Read 5 Reviews

    Industry Experience

    Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.

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    Select Industry to see insights

    Real estate Business services Logistics & Supply Chain Agriculture

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.
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  • Evoice Logotype

    Evoice

    4.5 27 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    55% Call Center Services
    25% Customer Service Outsourcing
    20% Transcription

    Focus Areas

    40% Answering services
    33% Inbound appointment scheduling
    27% Virtual receptionist

    Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

    See all 27 projects

    Reviews mention Trustworthy

    The overall sentiment regarding Evoice's trustworthiness is highly positive. Clients highlight their dedicated and customer-oriented approach, noting that the service provider is 'trustworthy' and has significantly improved efficiency in handling inbound calls. One client emphasized that Evoice saves them $25,000 monthly and allows them to focus on their core expertise. This consistent feedback suggests a strong reliability and commitment to client needs.
    • Customer Support and Order Processing for Education Company
      5.0 Nov 2, 2017

      They are trustworthy, dedicated, and customer oriented.

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    10 of 27 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Services for Finance Branch

    4.5 — Read more
    Read 27 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (24) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Evoice has received positive feedback regarding its pricing and value for money. Clients appreciate the attractive pricing structure, with plans ranging from $12.99 to $79.99, which effectively meet various needs. One client noted significant savings of over $200 monthly, while another highlighted an annual expenditure between $1,000 to $4,999, emphasizing overall satisfaction with the service's quality and reliability. The sentiment indicates that clients find Evoice's services both economical and valuable.
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    View projects from:

    Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)
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  • MySource Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    250 - 999
    Mandaue, Philippines

    Services provided

    25% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +8
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Sales Outsourcing
    5% Content Moderation Services
    5% Customer Service Outsourcing
    5% Recruitment Process Outsourcing
    5% Web Design
    5% Web Development

    Focus Areas

    100% Answering services

    MySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.

    See all 1 projects

    Industry Experience

    MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.
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  • Gold Cross Answering Service Logotype

    4.9 10 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Lake Hallie, WI

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    67% Answering services
    22% Virtual receptionist
    11% Inbound appointment scheduling

    Gold Cross Answering Service is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center support and Customer Care Services. Reviewers commend their consistent and reliable performance, with a notable 100% satisfaction rate across different industries. Clients appreciate their effective communication and the ability to handle after-hours and emergency calls with minimal miscommunication, contributing significantly to improved customer service and operational efficiency.

    See all 10 projects

    Reviews mention Results-oriented

    Clients express a strong sentiment towards Gold Cross Answering Service as results-oriented, highlighting their consistent and quality service. One client noted, "They produce a quality service day in and day out—they're consistent," and emphasized the minimal miscommunications and effective communication strategies employed. Overall, the feedback underscores their reliability in meeting clients' needs and delivering satisfactory outcomes.
    • Call Services for Refrigeration & HVAC Service Provider
      5.0 Mar 16, 2020

      They produce a quality service day in and day out—they’re consistent. That’s exactly what we were looking for. They offer the same level of service that we expect of ourselves.

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    6 of 8 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Services for Refrigeration & HVAC Service Provider

    5.0 — Gold Cross Answering Service provides dispatch call services for an HVAC and refrigeration company during out-of-office hours. They collect information from customers and communicate it to on-call Read more
    Read 8 Reviews

    Industry Experience

    Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.

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    Select Industry to see insights

    Utilities Automotive Environmental Services Consumer Products Nonprofit Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.
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  • Infinit-O Logotype

    Infinit-O

    4.1 4 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    Infinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.

    See all 4 projects

    Reviews mention Easy to work with

    Clients have expressed a positive sentiment regarding the ease of collaboration with Infinit-O, highlighting their willingness to assist and customize solutions to meet specific needs. One client noted that the programmers are 'always happy to help' and create a unique fit for their office. Overall, feedback reflects satisfaction with the company's communication and client service, contributing to a productive working relationship.
    • Medical Billing for Healthcare Company
      4.0 Aug 12, 2017

      The model is very one-dimensional like a 'one-size fits all' t-shirt. However, as I said before, the programmers are eager to help the practice as long as someone reaches out.

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    Industry Experience

    Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.

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    Select Industry to see insights

    Healthcare Other Industry Arts, entertainment & music Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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    Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised Call Masters BPO for delivering high-quality work that exceeds expectations. One client noted significant sales boosts due to exceptional service, while another highlighted the reliability and effectiveness of their customer service agents, achieving 100% on evaluations. Overall, feedback emphasizes their results-driven approach, professionalism, and ability to handle inquiries promptly, contributing positively to client operations without notable complaints.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      We had positive customer feedback, and our dispute rates were very low. We received good quality work for about 2–3 months, and we decided to start giving a bonus quota to continue that good work. We give evaluations on skills and evaluation sheets based on a couple of metrics, and we saw that most agents were getting 100% on those evaluations.

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    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    $1,000 Virtual Live Chat Support 40/hrs per week $1,500 Phone & Chat Support 40/hrs per week $2,000 Phone Answering and Sales Agent 40/hrs per week

    Virtual Receptionist and Answering Services

    Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most
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  • Davinci Virtual Office Solutions Logotype

    4.5 20 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Davinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.

    See all 20 projects

    Reviews mention Accessible

    Clients consistently commend Davinci Virtual Office Solutions for their accessibility and responsiveness. One client noted, 'They are immediately available to my customers,' highlighting their prompt communication and support. Additionally, the dedicated service line and regular updates reinforce their commitment to client engagement. Overall, the sentiment regarding accessibility is highly positive, with clients appreciating the professional service and ease of interaction.
    • Virtual Receptionist & Office Services for Medical CRM Company
      5.0 Sep 26, 2018

      They’re immediately available to my customers, and callers don’t know they're speaking with a virtual secretary. I often get comments about how well-staffed we are and how nice they are on the phone. They reach out from time to time, and we have a dedicated service line we can call if we need them.

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    7 of 16 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Mental Health Medical Clinic

    5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more
    Read 16 Reviews

    Industry Experience

    Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.

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    Select Industry to see insights

    Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services Government

    View projects from:

    Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)
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  • CommAlert Logotype

    5.0 2 reviews
    $50,000+
    $150 - $199 / hr
    50 - 249
    Edmonton, Canada

    Services provided

    35% Call Center Services
    35% Business Continuity Management
    15% Building Security Services +1
    15% Business Consulting

    Focus Areas

    100% Answering services

    The CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.

    See all 2 projects

    Reviews mention High-quality work

    The CommAlert Group has received high praise for their high-quality work, particularly in providing exceptional after-hours support and ensuring a 100% call answer rate. Clients highlight their commitment to customer service, stating it is 'number one.' The use of advanced tools and technologies further enhances their service delivery, making them a valuable partner. Overall, the sentiment reflects strong satisfaction with their reliable and effective support.
    • Call Center Services for Software & Development Agency
      5.0 Jan 10, 2022

      The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services For Digital Marketing Agency

    5.0 — The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. Read more
    Read 2 Reviews

    Industry Experience

    The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.

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    Select Industry to see insights

    Advertising & marketing Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
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  • OnBrand24 Logotype

    4.6 4 reviews
    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA

    Services provided

    15% Call Center Services
    55% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    100% Answering services

    OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

    See all 4 projects
    2 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Debt Collection Services for Real Estate Company

    5.0 — Read more
    Read 4 Reviews

    Industry Experience

    OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.

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    Select Industry to see insights

    Real estate Consumer Products Other Industry Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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    View projects from:

    Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)
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  • PATLive Logotype

    4.9 8 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Tallahassee, FL

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    PATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.

    See all 8 projects
    6 of 7 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Phone Customer Assistance for Real Estate Investment Company

    5.0 — PATLive provides phone customer assistance for a real estate investment company. The team provides phone agents that assist the client with customer service.  Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (7)

    What Clients Have Said

    Clients generally perceive PATLive as a valuable investment, with feedback highlighting their effectiveness in managing calls and enhancing business efficiency. For instance, one client noted spending around $2,000 over several years, emphasizing that despite being "expensive," the service solved critical operational challenges. Another client stated, "Working with PATLive is money well-spent," confirming that their support justifies the cost. Overall, while some clients mentioned the pricing as high, they consistently acknowledged the quality of service and the time saved as significant value.
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    More responsive than most other service providers

    PATLive is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (6) Germany (1)
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  • Call2Customers Logotype

    4.8 10 reviews
    $1,000+
    < $25 / hr
    250 - 999
    New Delhi, India

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    Call2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.

    See all 10 projects

    Reviews mention Collaborative

    The sentiment regarding collaboration with Call2Customers is mixed. A client noted their cooperative nature and attentiveness, stating the owner is reachable and responsive to feedback. However, there are concerns about the lack of initiative from the team; the client expressed a desire for Call2Customers to proactively suggest improvements rather than relying solely on external direction. Overall, while collaboration is acknowledged, the need for greater independence and expertise is emphasized.
    • B2B Telemarketing Services for Freight Forwarding Company
      2.5 Jul 16, 2019

      Call2Customers handles a lot of work, and they are very cooperative. I manage the entire engagement. Everything is organized because we use software that shows how they spend their time, how often we communicate, and more.

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    Industry Experience

    Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.

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    Select Industry to see insights

    Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business services

    Average Project Cost Breakdown

    Less than $10,000 (6)

    What Clients Have Said

    Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.
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    United States (2) England (2) India (1) Kuwait (1)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

    See all 19 projects

    Reviews mention Timely

    Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.
    • Inbound Support for Business Services Company
      4.5 Dec 24, 2017

      They respond quickly.

      Read Full Review
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    5 of 19 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Support for Business Services Company

    4.5 — Read more
    Read 19 Reviews

    Industry Experience

    Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.

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    Select Industry to see insights

    Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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  • Gabtech Global LLC Logotype

    4.8 3 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Peoria, AZ

    Services provided

    15% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    15% Finance & Accounting Outsourcing (FAO)
    15% Staffing

    Focus Areas

    45% Answering services
    30% Inbound appointment scheduling
    25% Virtual receptionist

    Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

    See all 3 projects

    Reviews mention High-quality work

    Clients consistently commend Gabtech Global LLC for delivering high-quality work, particularly in staff augmentation and employee recruiting. One client noted their 'amazing job' in recruitment, resulting in 'very successful' outcomes and an 'easy' workflow. Another highlighted improvements at reduced costs due to Gabtech's friendly and supportive team, emphasizing their responsiveness and cooperative engagement. Overall, the sentiment reflects strong satisfaction with Gabtech's performance and professionalism.
    • Recruitment & Bookkeeping Services for Home Care Agency
      4.5 Oct 5, 2022

      Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive and results oriented.

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    Industry Experience

    Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.

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    IT Services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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  • ACC Logotype

    4.6 10 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    56% Answering services
    44% Virtual receptionist

    ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.

    See all 10 projects

    Reviews mention Efficient

    Clients consistently highlight ACC's efficiency in handling outbound and inbound services. One client noted that ACC saves them approximately $3,000 annually while effectively following company guidelines. Another client emphasized their ability to streamline operations, stating, 'It makes the work easier; they are very efficient.' Overall, the sentiment reflects a strong appreciation for ACC's efficiency, despite suggestions for improvement in personal engagement.
    • Customer Verification for Business Service
      4.5 Nov 2, 2017

      They are not very personable, but they are efficient. Efficiency.

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    • Customer Phone Support for Consumer Products Firm
      4.0 Aug 11, 2017

      It makes the work easier, they are very efficient. They are honest and efficient.

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    4 of 10 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification for Government Organization

    5.0 — Read more
    Read 10 Reviews

    Industry Experience

    ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.

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    Information technology Legal Financial services Retail Consumer Products Government Other Industry

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) Less than $10,000 (2) $10,000,000 + (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.
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  • Capital Accounts LLC Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Nashville, TN

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Capital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.

    See all 3 projects

    Reviews mention High-quality work

    Capital Accounts LLC has received commendations for their high-quality work, with clients noting the 'excellent' quality of their services and describing them as 'outstanding.' One client emphasized a significant cost-saving of 40% monthly, attributing this to the effective productivity enhancements provided by the company. Additionally, the firm's customer service has been highlighted as a significant strength, further reinforcing the positive sentiment towards their overall performance.
    • Collections for Medium-sized Company
      4.5 Dec 22, 2017

      The quality of work is excellent. I think the quality of Capital Accounts is outstanding.

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    Industry Experience

    Capital Accounts LLC has received positive feedback across various industries, including IT Services, Information Technology, and Other Industries. Clients commend their strong customer service, effective outbound strategies, and ability to enhance productivity and revenue generation. The overall sentiment highlights the provider's expertise in handling outbound services, showcasing their strengths in cost reduction and high-quality work. Companies seeking efficient outbound solutions in IT-related sectors or productivity-focused fields may find Capital Accounts LLC a suitable partner.

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    IT Services Other Industry Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Capital Accounts LLC's excellent value for money, noting significant cost savings. One client reported a monthly savings of 40%, while another estimated a savings of $10,000 each month. Their pricing structure is described as good, and clients appreciate the strong return on investment and effective customer service. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and quality of service.
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    Tampa, Florida (1) Bloomington, Illinois (1) Los Angeles, California (1)
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

    See all 12 projects

    Reviews mention Efficient

    Clients consistently praise Sourcefit for their efficiency in project management and resource allocation. One Managing Director noted their impressive speed and attention to detail, stating that Sourcefit staff quickly understood specific requirements and communicated effectively. The ability to adapt to client needs and provide timely support was highlighted as a significant advantage, with clients expressing satisfaction in how Sourcefit enabled growth and operational success. Overall, the sentiment regarding Sourcefit's efficiency is highly positive.
    • Back-Office Staff Augmentation for Turnkey Retail Fitout Co
      5.0 Feb 2, 2024

      Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. I was also able to be as actively involved as I desired as well which was great. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.

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    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    QA Services for Biometrics Solutions Firm

    5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
    Read 3 Reviews

    Industry Experience

    Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.

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    Medical Logistics & Supply Chain Software Information technology Construction Financial services

    View projects from:

    United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)
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  • ASL BPO Logotype

    4.9 18 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    25% Call Center Services
    35% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    100% Answering services

    ASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out.

    See all 18 projects

    Reviews mention Proactive

    Clients have praised ASL BPO for their proactive approach, highlighting their effective communication and adaptability in meeting evolving needs. Feedback noted their ability to anticipate potential issues and mitigate risks, ensuring smooth operations. One client remarked on their responsiveness, stating, 'ASL BPO was quick to adapt to our evolving needs,' while another emphasized their commitment to continuous improvement, showcasing a strong collaborative relationship. Overall, the sentiment reflects a high level of satisfaction with ASL BPO's proactive management and support.
    • Back Office & Customer Service Outsourcing for Consulting Co
      5.0 Nov 20, 2024

      ASL BPO maintained clear and open lines of communication, ensuring that Global Services Limited's needs were addressed quickly. Whenever new challenges or requirements arose, they responded promptly and efficiently, adjusting their approach as necessary to meet changing demands. Example: "ASL BPO was quick to adapt to our evolving needs, responding to any adjustments or additional requirements with flexibility and professionalism. They always kept us informed of progress and any potential issues."

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    • Back Office & Customer Service Outsourcing for Consulting Co
      5.0 Nov 20, 2024

      ASL BPO showed a strong ability to identify potential risks and proactively mitigate them, ensuring that timelines were adhered to and any issues were addressed before they became major problems. Example: "They effectively anticipated potential obstacles and put contingency plans in place to mitigate risks, ensuring the project stayed on track."

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    • Back Office & Customer Service Outsourcing for Consulting Co
      5.0 Nov 20, 2024

      What stood out most about ASL BPO was their exceptional responsiveness and adaptability. They consistently demonstrated a deep understanding of our needs, quickly adjusting to changing requirements without compromising quality or timelines. Their ability to anticipate potential issues and proactively address them before they became problems was impressive.

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    1 of 1 Answering services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    ASL BPO has received overwhelmingly positive feedback for their Answering services, with an impressive 98% SLA adherence and a 20% increase in customer satisfaction. Clients commend their professionalism, adaptability, and proactive communication, which fostered efficient project management. Key strengths include timely delivery, collaborative problem-solving, and a commitment to continuous improvement. Notably, 100% of reviewers appreciated their responsiveness and flexibility. Areas for improvement include enhanced reporting capabilities and leveraging innovative technologies.

    Read Most Recent Review

    Industry Experience

    ASL BPO has demonstrated significant expertise across various industries including Software, Consulting, Legal, Logistics, and Real Estate. Feedback highlights their strengths in SEO, customer support, and data processing, with consistent praise for professionalism and adaptability. Notably, their impact in the real estate sector is emphasized, showcasing improved operational efficiency and customer satisfaction. Overall, ASL BPO is well-regarded for providing tailored solutions that meet diverse client needs, making them a reliable choice for businesses in these fields.

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    Software Consulting Legal Logistics & Supply Chain Real estate Other Industry Business services

    View projects from:

    United States (10) Australia (1) Canada (1) India (1) Russia (1)
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  • Contact One Logotype

    4.3 8 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Tucson, AZ

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    38% Answering services
    37% Virtual receptionist
    25% Inbound appointment scheduling

    Contact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.

    See all 8 projects

    Reviews mention Professional

    Client feedback on Contact One reflects a strong sentiment of professionalism. Reviewers consistently noted the high quality of work, with one stating, "Their work is professional and high quality," while another emphasized that they handle calls "on a professional level." The overall sentiment is positive, with clients recommending the service as reliable and forward-thinking, although some suggested improvements in staffing.
    • Maintenance and Security Services for IT Company
      5.0 Dec 24, 2017

      Their work is professional and high quality. We openly recommend them. They are a service for the future.

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    • Customer Contact Support for Utilities Company
      3.5 Nov 2, 2017

      They handle the calls on a professional level. There do not need to be any improvements.

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    2 of 8 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Maintenance and Security Services for IT Company

    5.0 — Read more
    Read 8 Reviews

    Industry Experience

    Contact One has demonstrated strong expertise in various industries, including Information Technology, Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Healthcare. Clients consistently praise their professionalism, efficiency, and high-quality customer service, resulting in significant time and cost savings. Overall sentiment across industries is positive, with notable strengths in communication and technology. This provider is particularly well-suited for companies seeking reliable call handling and customer service solutions.

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    Information technology Business services Hospitality & leisure Utilities Healthcare Telecommunications Other Industry

    View projects from:

    Leesburg, Florida (1) Waldorf, Maryland (1) Willimantic, Connecticut (1) Minneapolis, Minnesota (1) New York City, New York (1) Columbus, Ohio (1) Fremont, California (1) Manassas, Virginia (1)
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  • OutPLEX Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

    See all 1 projects

    Industry Experience

    OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.

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    Select Industry to see insights

    Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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  • RDI Corporation Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Cincinnati, OH

    Services provided

    30% Call Center Services
    25% IT Managed Services
    25% Market Research +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    67% Answering services
    33% Inbound appointment scheduling

    RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

    See all 1 projects

    Industry Experience

    RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    10% Answering services
    80% Virtual receptionist
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.

    See all 38 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Tasks Expert for their well-organized project management and proactive communication. One client noted the team was 'highly organized, proactive, and responsive,' which contributed significantly to project success. Another client highlighted that their onboarding process was 'well-organized,' with frequent updates and effective communication. Overall, the sentiment reflects a strong appreciation for the team's ability to stay on track and deliver results efficiently, enhancing client satisfaction and operational effectiveness.
    • Finance & Accounting Outsourcing (FAO) for Law Firm
      5.0 Mar 12, 2025

      Their team was highly organized, proactive, and responsive. Their expertise in legal billing and ability to integrate seamlessly with our accounting software stood out. Their dedication to accuracy and compliance made a significant impact on our financial processes.

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    Industry Experience

    Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.

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    Select Industry to see insights

    Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
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    View projects from:

    United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Chat Support Services for Solar Solutions Company

    5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
    Read 1 Review

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention High-quality work

    Intellink has consistently received high-quality work feedback from clients. For instance, one client noted their 'really high satisfaction levels' with the support provided, which effectively identified client needs and generated leads. Another emphasized the 'great help' Intellink offered in handling repetitive tasks, significantly enhancing client satisfaction. Additionally, a CEO highlighted their 'high-quality services at a reasonable price' and praised their efficiency and responsiveness. Overall, the sentiment reflects strong client satisfaction with Intellink's service delivery.
    • BPO for IT Company
      5.0 Sep 10, 2021

      Intellink was able to cover the needs of selected existing customers with really high satisfaction levels. They were able to discover potential requests of these clients for expanded products.

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    • BPO Services for Renewable Energy Company
      5.0 Jul 15, 2021

      At our request they recruited and employed high quality operators which are fully capable to deal with projects. They are really committed.

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    • Data Annotation Services for IT Security Company
      5.0 Dec 16, 2020

      Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • BOSS HealthCare Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Chennai, India

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    Focus Areas

    100% Answering services

    BOSS HealthCare is a company providing Contact Center Services, focusing on quality and efficiency. Their Customer Support Services are highly praised, with 100% of reviews highlighting their effective service and large coverage. Clients report satisfaction with their telephonic support, customized to client needs, and note no areas needing improvement.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000,000 + avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Medical Billing for IT Industry Firm

    5.0 — Read more
    Read 1 Review

    Industry Experience

    BOSS HealthCare has garnered positive feedback primarily within the IT Services industry, where clients praise their ability to deliver quality, efficiency, and effective back office solutions. Their strengths include customized service catalogs and a focus on innovative support, allowing internal teams to concentrate on core operations. Overall sentiment is highly favorable, making them a strong candidate for organizations seeking robust IT support and management.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients consistently praise BOSS HealthCare for their exceptional cost-effectiveness and value for money. One client highlighted their pricing structure as 'excellent,' indicating satisfaction with the financial aspect of their services. Despite spending over $10 million annually, they noted substantial savings in time and resources, allowing their internal team to focus on innovation rather than infrastructure management. Overall, the sentiment reflects a strong belief in the company's ability to deliver quality services at a competitive price.
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  • DelonApps Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Services provided

    20% Call Center Services
    15% Corporate Training & Coaching
    15% Recruiting +8
    15% Staffing
    10% Customer Service Outsourcing
    5% Custom Software Development
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Mobile App Development
    3% HR Outsourcing
    2% Sales Outsourcing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

    See all 3 projects

    Reviews mention Well-organized projects

    DelonApps has received positive feedback regarding their project organization and management. Clients highlighted their seamless project delivery, adherence to timelines, and proactive communication. For instance, one client noted that the project was completed on budget and to specifications, while another praised dedicated project managers who ensured success and quick turnaround times. Overall, the sentiment reflects that DelonApps is well-organized and consistently meets or exceeds client expectations.
    • Process Automation & Optimization for Engineering Company
      5.0 Jun 4, 2024

      The project delivery was seamless on budget, to specifications and on schedule.

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    • BPO & Call Center Services for Managed IT Services Provider
      5.0 Jun 3, 2024

      They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach.

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    Industry Experience

    DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.

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    Select Industry to see insights

    Engineering Information technology Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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    United States (2) Nigeria (1)
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  • MANGO5 Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    MANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online insurance Company

    5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
    Read 1 Review

    Industry Experience

    MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    24% Call Center Services
    60% Customer Service Outsourcing
    16% Sales Outsourcing

    Focus Areas

    33% Answering services
    67% Inbound appointment scheduling

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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    Reviews mention High-quality work

    Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.
    • Customer Support Services for Furniture Company
      5.0 Feb 16, 2023

      The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.

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    Industry Experience

    Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.

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    Select Industry to see insights

    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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  • SmartPA Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Edinburgh , Scotland

    Services provided

    30% Call Center Services
    35% Back Office Outsourcing
    35% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    SmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Lead Generation for Franchise Consulting Firm

    5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more
    Read 1 Review

    Industry Experience

    SmartPA has demonstrated strong expertise in the consulting industry, particularly in franchise support and customer service. Clients highlight their seamless integration, effective communication, and ability to contribute to business growth through lead generation and appointment setting. Overall sentiment in this industry is highly positive, with clients appreciating the personal service and adaptability of SmartPA's team, making them a valuable partner for businesses aiming to scale and enhance operational efficiency.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express strong satisfaction with SmartPA's cost-effectiveness, noting that they provide high-quality service without the burden of excessive fees. One client highlighted an investment of approximately $100,000 and emphasized the seamless onboarding and integration of PAs into their team, which enhanced their business outcomes. The overall sentiment indicates that SmartPA offers significant value for money, making it an attractive option for businesses seeking flexible support without a premium price tag.
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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Customer Service Outsourcing
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.

    See all 8 projects
    4 of 5 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Footwear Company

    4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more
    Read 5 Reviews

    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    Select Industry to see insights

    eCommerce Consumer Products Retail Transportation Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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    United States (6) England (1)
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  • MAP Communications Logotype

    4.2 14 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Chesapeake, VA

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.

    See all 14 projects

    Reviews mention Communicative

    Clients have consistently praised MAP Communications for their exceptional communication skills and responsiveness. One reviewer highlighted their 'flawless communication skills' and noted that they are 'very quick to respond and always meet our deadlines.' Overall, the sentiment regarding their communicative abilities is highly positive, indicating that MAP Communications effectively addresses client needs and fosters a collaborative environment.
    • Customer Experience Assistance for Manufacturing Service
      5.0 Nov 2, 2017

      They have flawless communication skills.

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    6 of 14 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Experience Assistance for Manufacturing Service

    5.0 — Read more
    Read 14 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have mixed sentiments regarding MAP Communications' cost and value for money. One reviewer appreciated the pricing that fit their budget, while another highlighted significant savings in hours and costs, attributing increased efficiency and revenue to their services. However, the former expressed dissatisfaction with service quality and billing issues, indicating that the perceived value did not meet expectations. Overall, while some clients find value in the cost-effectiveness, others feel the service does not justify its pricing.
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    View projects from:

    Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)
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  • Emenac Logotype

    Emenac

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Emenac is a company specializing in Contact Center Services, including Inbound and Outbound Call Center support for customer care and bookings. Their services have reportedly achieved a 90%–95% monthly success rate. Clients commend their management and team discipline, though they express a desire for increased capacity in the future.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support & Calling Services for Travel Agency

    4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
    Read 1 Review

    Industry Experience

    Emenac has demonstrated expertise in the hospitality and leisure industry, particularly in providing call center services for travel agencies. Clients commend their effective management, disciplined team, and high customer satisfaction rates, with a notable success rate of 90%-95%. Their impactful collaboration has made them integral to clients' operations. Potential clients in hospitality can benefit from their strong project management and customer service capabilities, making Emenac a suitable partner for enhancing client interactions.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Emenac as providing good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac offered the best package among eight competitors, emphasizing their strong alignment with the travel industry. The project manager from Virikson Travel reported a high success rate of 90%–95% and praised Emenac's management and discipline. Despite some desire for additional resources, the overall sentiment reflects satisfaction with cost-effectiveness and service quality.
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  • Task Virtual Logotype

    4.9 54 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Search Engine Optimization +5
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    65% Answering services
    25% Virtual receptionist
    10% Inbound appointment scheduling

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects

    Reviews mention High-quality work

    Clients have consistently praised Task Virtual for delivering high-quality work, particularly in managing back-office tasks effectively. One client highlighted their impressive ability to provide tailored solutions and adapt to evolving requirements. The overall sentiment reflects significant satisfaction, noting that their services allowed the client to concentrate on core business functions. While minor issues were reported, the prompt resolution by Task Virtual was appreciated, reinforcing their commitment to client success.
    • BPO Services for Creative Design Agency
      5.0 May 17, 2022

      We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly.

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    • Payroll, Data Entry, and Personnel Services for Healthcare Firm
      4.0 Nov 2, 2017

      They are competent, provide good customer service, and have an easy interface. They can improve their timeliness in resolving problems or questions.

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    • Medical Billing Assistance for Legal Company
      4.5 Aug 18, 2017

      They are awesome and give helpful suggestions to help my company run smoother. They could provide more update information.

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    • Market Research for Performing Arts Venue
      5.0 Mar 11, 2025

      We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Event Staffing Company

    5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
    Read 1 Review

    Industry Experience

    Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.

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    Select Industry to see insights

    Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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  • Munzai Solutions Logotype

    5.0 3 reviews
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Karachi, Pakistan

    Services provided

    20% Call Center Services
    60% Sales Outsourcing
    10% CRM Consulting and SI +1
    10% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Munzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently highlighted Munzai Solutions' reliability, noting their strong project management and adherence to timelines. One client emphasized their proactive communication and quick adjustments to shifting priorities, stating, 'They responded promptly to requests and were reliable in execution.' Another review praised their organizational skills in tracking activities and their commitment to results, with all leads tracked in the CRM with 100% reporting compliance. Overall, the sentiment reflects a high level of trust and dependability in Munzai Solutions' services.
    • Outbound Lead Gen & Client Management for Textile Mfr
      5.0 Oct 18, 2025

      Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions. Overall, they were reliable in execution, organized in tracking activity, and attentive to our needs as the project evolved.

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    Industry Experience

    Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.

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    Select Industry to see insights

    Advertising & marketing Manufacturing

    More responsive than most other service providers

    Munzai Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Canada (1) Pakistan (1) United States (1)
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  • Conversational Logotype

    Conversational

    5.0 4 reviews
    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    36% Virtual receptionist
    14% Inbound appointment scheduling

    Conversational is a company specializing in Customer Support Services, offering Inbound Call Center and Call Handling solutions. With a focus on professionalism and reliability, they have consistently impressed clients, aiding them in scaling operations efficiently. Approximately 100% of the reviews mention the professionalism and effectiveness of their services, highlighting their role in enhancing client business operations.

    See all 4 projects

    Reviews mention High-quality work

    Clients have consistently praised Conversational for delivering high-quality work, highlighting their effective receptionist services and the implementation of an Interactive Voice Response (IVR) system. One client noted that the quality of voice recordings made their small business appear larger, enhancing their professional image. Additionally, they appreciated Conversational's proactive approach and commitment to understanding their business needs, stating that the team's support has significantly reduced stress and improved customer engagement.
    • Receptionist Services for IT Services Company
      5.0 Nov 17, 2021

      The quality of the voice recording that they recorded is also very high quality. If you listen to it, you would think that we’re a huge company and not just one teammate sitting at a desk. That’s really made a difference for us.

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    3 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Call Center for IT Services Company

    5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read more
    Read 3 Reviews

    Industry Experience

    Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.

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    Select Industry to see insights

    IT Services Consulting

    View projects from:

    Washington, District of Columbia (1) Brooklyn, New York (1) Merryville, Louisiana (1)
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  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    25% Call Center Services
    20% Sales Outsourcing
    15% Customer Service Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    78% Answering services
    22% Inbound appointment scheduling

    Tafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Higher Education Institute

    4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read more
    Read 1 Review

    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

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    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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  • IQ BackOffice Logotype

    IQ BackOffice

    5.0 2 reviews
    $5,000+
    Undisclosed
    250 - 999

    Services provided

    10% Call Center Services
    35% Accounting
    35% Back Office Outsourcing +1
    20% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

    See all 2 projects

    Reviews mention Innovative

    The overall sentiment regarding IQ BackOffice's innovative capabilities is highly positive. Clients emphasize the use of innovative technology that significantly enhances efficiency and security. One client noted, "It is very innovative and makes our work much easier," while another highlighted the company's effective support in various back office tasks. The feedback consistently reflects satisfaction with the innovative solutions provided, leading to substantial time and cost savings.
    • Cybersecurity and Legal Crowdsourcing for Healthcare Firm
      5.0 Nov 2, 2017

      They use innovative technology and provide great security.

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    Industry Experience

    IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.

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    Select Industry to see insights

    Business services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.
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  • Turn Key Receptionist Logotype

    4.9 8 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

    See all 8 projects

    Reviews mention Team players

    Clients consistently highlight Turn Key Receptionist as effective team players, noting their can-do attitude and positive communication. One client emphasized their ability to adapt and integrate seamlessly into their business, describing them as an extension of their team. Another client praised the responsiveness and prioritization by their account manager, illustrating a strong collaborative relationship. Overall, the sentiment reflects high satisfaction with Turn Key's teamwork and support, fostering a positive client experience.
    • Call Center Services for Recruitment Services Company
      5.0 Apr 18, 2023

      They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.

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    • Inbound Call Answering for Security Solutions Company
      5.0 Mar 3, 2020

      Their main point of contact for us is Cassie (Account Manager), who does a great job of handling priorities and responding to our requests right away. Their team as a whole does a great job of looking after us and making sure the engagement continues to go well. Our teams thoroughly appreciate each other.

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    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Turn Key Receptionist has received overwhelmingly positive feedback for their answering services, with 100% of reviewers highlighting their prompt call handling and professional customer experience. Clients appreciate their alignment with company values and effective communication, reporting that they seamlessly integrated into existing operations. Notably, one client emphasized their 'can-do attitude' and commitment to urgency, enhancing the overall support for their business needs. There are no reported areas for improvement, underscoring their strong impact and reliability.

    Read Most Recent Review
    5 of 6 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Company

    5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
    Read 6 Reviews

    Industry Experience

    Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Healthcare Human Resources Consumer Products Other Industry
    View Profile
  • VoiceStamps Logotype

    VoiceStamps

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    30% Business Consulting
    20% Unified Communications Consulting & SI

    Focus Areas

    100% Answering services

    VoiceStamps is a company specializing in Contact Center Services, particularly excelling in outbound call handling and Telemarketing Services. They are praised for their quality, saving clients significant time and $20,000 monthly on average. However, some feedback suggests improvement in speed is needed. Overall, feedback is generally positive, emphasizing their effectiveness and ability to provide valuable information.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Dialing Services for IT Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    VoiceStamp has demonstrated expertise in the Information Technology sector, providing effective outbound services that save clients significant time and money. They are recognized for their quality and responsiveness, contributing to a positive impact on client operations. Overall sentiment in this industry highlights their strengths in generating new business and handling customer interactions, making them a suitable partner for IT firms seeking efficient sales call management.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with VoiceStamps' cost-effectiveness, noting significant savings of $20,000 per month. The company's pricing structure is perceived as fair, with one client highlighting the value derived from their services, which allows for a total of 20 hours saved monthly. Overall, the sentiment reflects that VoiceStamps delivers good value for money, although there is room for improvement in their service speed.
    Read All Reviews
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  • Boomsourcing Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Lehi, UT

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    20% Demand Generation Marketing +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    70% Answering services
    30% Inbound appointment scheduling

    Boomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Boomsourcing has been overwhelmingly positive. A CEO from a marketing agency reported a 100% boost in leads and an 85% increase in business growth, highlighting the team's engagement and effective communication. Clients appreciated the company's alignment with values, timely project management, and strong results in lead generation and qualification. Suggestions for improvement included enhancing marketing practices, indicating a desire for continuous growth.
    Read 1 Recent Review
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Boomsourcing has received overwhelmingly positive feedback for their Answering services, with 85% of reviewers reporting significant improvements in lead generation and qualification. Clients highlighted their strong engagement and effective communication, noting a 100% boost in leads and an 85% increase in business growth. Overall, 90% of reviewers expressed satisfaction with project management and delivery, emphasizing the company's cultural fit and value for cost. Areas for improvement mentioned include enhancing marketing practices.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Marketing Agency

    5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client.  Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
    Read All Reviews
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Intelemark
2 Fusion CX
3 SupportYourApp
4 Physicians Answering Service
5 Simply Contact
6 Anserve Inc.
7 Helpware CX
8 Big Outsource
9 Boldr.
10 Answering Service Care
11 XACT
12 VSynergize
13 Welsend
14 Ambs Call Center
15 OnQ Global

Top 15 Healthcare Answering Services

  1. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  2. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  3. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Call Center Services
    45% Answering services
    75% Other
    View Profile Visit Website
  4. Physicians Answering Service Logotype

    Physicians Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Portland, OR

    Ability to deliver

    24.2/40.0
    15.6/20 Reviews
    3.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    70% Call Center Services
    80% Answering services
    30% Other
    View Profile Visit Website
  5. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  6. Anserve Inc. Logotype

    Anserve Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Butler, NJ

    Ability to deliver

    29.5/40.0
    16.4/20 Reviews
    5.7/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    90% Call Center Services
    56% Answering services
    10% Other
    View Profile Visit Website
  7. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  8. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  9. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  10. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    33/40.0
    16.4/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  11. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    45% Call Center Services
    30% Answering services
    55% Other
    View Profile Visit Website
  12. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  13. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  14. Ambs Call Center Logotype

    Ambs Call Center

    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Ability to deliver

    33.8/40.0
    17/20 Reviews
    8.4/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Call Center Services
    34% Answering services
    View Profile Visit Website
  15. OnQ Global Logotype

    OnQ Global

    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Ability to deliver

    25.1/40.0
    17.6/20 Reviews
    1.8/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  16. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.6/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    30% Call Center Services
    45% Answering services
    70% Other
    View Profile Visit Website
  17. DialAmerica Logotype

    DialAmerica

    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ

    Ability to deliver

    30.6/40.0
    14.6/20 Reviews
    7.3/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    50% Call Center Services
    67% Answering services
    50% Other
    View Profile Visit Website
  18. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  19. Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Ability to deliver

    31.1/40.0
    14.6/20 Reviews
    6.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    80% Call Center Services
    63% Answering services
    20% Other
    View Profile Visit Website
  20. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    38.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  22. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    30% Call Center Services
    35% Answering services
    70% Other
    View Profile Visit Website
  23. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  24. Go Answer Logotype

    Go Answer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Garden City, NY

    Ability to deliver

    32.3/40.0
    14/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    70% Call Center Services
    40% Answering services
    30% Other
    View Profile Visit Website
  25. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  26. Ver-A-Fast Logotype

    Ver-A-Fast

    $1,000+
    < $25 / hr
    50 - 249
    Mentor, OH

    Ability to deliver

    27.9/40.0
    18.2/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  27. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  28. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.7/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  29. Taskforce BPO Logotype

    Taskforce BPO

    $1,000+
    < $25 / hr
    50 - 249
    Knoxville, TN

    Ability to deliver

    29.4/40.0
    16.2/20 Reviews
    3.8/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  30. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    33% Answering services
    80% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
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How to Build a Budget for Call Center Services [With Template]

Updated March 27, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get personalized agency matches based on your project goals.