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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingSee all 11 projectsHelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company specializing in Contact Center Services, is noted for its strong performance in inbound and outbound call handling, including B2B appointment setting and telemarketing services. While 50% of reviews highlight their effectiveness in generating appointments and seamless communication, another 50% indicate issues with B2B processes and unpreparedness in project management. Overall, they excel in customer support services but may need to refine B2B sales strategies.
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UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 6 projectsVoice Link of Columbus, Inc. is a provider of Contact Center Services, specializing in Customer Support and Inbound Call Center services. The company is praised for its advanced technology platform, competitive pricing, and exceptional customer service, with 100% of reviews reflecting satisfaction and exceeding expectations. Notably, 90% of calls are accurately handled, emphasizing their commitment to precision and client needs.
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback.
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 23 projectsFlatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 100 projectsIdeasUnlimited is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. Consistently praised for their professionalism and reliability, IdeasUnlimited maintains a high standard with 97% quality and exceeds expectations in customer communication and lead generation, as reported by 100% of reviewers. Their adaptability and dedication to client goals stand out in feedback.
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 10 projectsContactWorks is a proficient provider of Contact Center Services, excelling in both inbound and outbound call handling, customer support, and telephonic support. Approximately 80% of reviews highlight their exceptional responsiveness, superior project management, and ability to align with client culture and values. Clients consistently praise their reliability, technical expertise, and the seamless integration of their services as an extension of client teams.
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$1,000+< $25 / hr50 - 249Diamond Bar, CA
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsBillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsTAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
100% Answering servicesSee all 5 projectsOctopus Tech Solutions is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Center operations, alongside Telemarketing and Customer Support Services. The company consistently garners positive reviews, with over 90% of clients highlighting their effective communication, professionalism, and dedication to delivering timely results. Their teams are recognized for their adaptability and responsiveness to client feedback, ensuring seamless workflows.
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UndisclosedUndisclosed250 - 999
Services provided
55% Call Center Services25% Customer Service Outsourcing20% TranscriptionFocus Areas
40% Answering services33% Inbound appointment scheduling27% Virtual receptionistSee all 27 projectsEvoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.
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$50,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
25% Call Center Services10% Accounting10% Back Office Outsourcing +810% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing5% Content Moderation Services5% Customer Service Outsourcing5% Recruitment Process Outsourcing5% Web Design5% Web DevelopmentFocus Areas
100% Answering servicesSee all 1 projectsMySource is a lead generation company renowned for its exceptional organizational skills and effective outreach capabilities. Impressively, 100% of reviewers highlight their excellent communication and responsiveness, with a 100% satisfaction rate in service pricing and quality. Clients commend their listening skills and adaptability, ensuring a great return on investment without any pushback.
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
67% Answering services22% Virtual receptionist11% Inbound appointment schedulingSee all 10 projectsGold Cross Answering Service is a professional organization specializing in Contact Center Services, particularly excelling in after-hours Call Handling and Customer Support Services. Reviews reveal high satisfaction, with around 95% of clients impressed by their prompt service and effective communication. Clients consistently highlight their reliability and adaptability, ensuring uninterrupted Customer Care Services, contributing to enhanced customer satisfaction and operational efficiency.
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 4 projectsInfinit-O is a company specializing in Contact Center Services, providing solutions such as Inbound and Outbound Call Centers, and Customer Support Services. Reviewers consistently highlight their efficiency and positive impact on business operations, with 75% of feedback citing enhanced efficiency and cost savings. Clients appreciate their quality service, though some suggest improvements in handling online volumes.
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCall Masters BPO is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. Their services are highly praised, with 100% of reviewers noting their results-driven approach and excellent communication. Clients emphasize the company's ability to effectively manage customer interactions, leading to increased sales and positive customer feedback.
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 20 projectsDavinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses.
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$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Services provided
35% Call Center Services35% Business Continuity Management15% Building Security Services +115% Business ConsultingFocus Areas
100% Answering servicesSee all 2 projectsThe CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 8 projectsPATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations.
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 10 projectsCall2Customers is a comprehensive Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions and Telemarketing Services. Reviews highlight their professionalism, adaptability, and alignment with clients' brand values. Approximately 80% of reviewers commend their effective project management and communication, while 60% mention their proactive approach in customer interactions and service excellence.
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +710% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 12 projectsSourcefit is a company specializing in Contact Center Services and Customer Support Services, offering solutions like Inbound and Outbound Call Centers. Feedback across reviews highlights a strong value-for-cost proposition and responsiveness, with 67% of reviewers citing positive communication and management practices. Areas for improvement include proactive notification of operational changes. Overall, Sourcefit is considered a reliable partner for BPO tasks.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
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Undisclosed< $25 / hr50 - 249Peoria, AZ
Services provided
15% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +215% Finance & Accounting Outsourcing (FAO)15% StaffingFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistSee all 3 projectsGabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
56% Answering services44% Virtual receptionistSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
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$1,000+< $25 / hr10 - 49Nashville, TN
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSee all 3 projectsCapital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
38% Answering services37% Virtual receptionist25% Inbound appointment schedulingSee all 8 projectsContact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
25% Call Center Services35% Back Office Outsourcing20% Customer Service Outsourcing +210% Search Engine Optimization10% Social Media MarketingFocus Areas
100% Answering servicesSee all 18 projectsASL BPO is a company specializing in Contact Center Services and Customer Support Services. They have received predominantly positive feedback, with 100% of reviews mentioning effective call handling and customer care, despite some agents requiring additional training. Clients appreciate their professionalism and commitment, with communication maintained through tools like Skype and RingCentral.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Answering services80% Virtual receptionist10% Inbound appointment schedulingSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Contact Center Services, providing expert guidance in customer support and compliance. Reviews highlight a remarkable 100% positive feedback rate, noting their proactive problem-solving and strategic communication. Clients appreciate their data-driven approach combined with a personalized touch, enhancing customer care services and operational efficiency.
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsLiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesSee all 1 projectsBOSS HealthCare is a company providing Contact Center Services, focusing on quality and efficiency. Their Customer Support Services are highly praised, with 100% of reviews highlighting their effective service and large coverage. Clients report satisfaction with their telephonic support, customized to client needs, and note no areas needing improvement.
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +815% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 2 projectsMANGO5 is a mid-sized company specializing in Contact Center Services, offering Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. According to reviews, 100% of clients appreciate their high level of customer satisfaction and reliable trust-building practices. Their commitment to continuous improvement and competitive pricing also stands out, though their thorough hiring process may take longer than expected.
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
24% Call Center Services60% Customer Service Outsourcing16% Sales OutsourcingFocus Areas
33% Answering services67% Inbound appointment schedulingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
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$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Services provided
30% Call Center Services35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSmartPA is a company specializing in Customer Support Services, offering solutions like Call Handling and Customer Care Services. Reviewers consistently commend their high-level customer service and ability to integrate seamlessly into existing teams, with 100% positive feedback highlighting their effective communication and project management. Notably, 40% of reviewers emphasize their personalized service and cultural alignment with client businesses.
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistSee all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +710% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 8 projectsStaff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services35% Customer Service Outsourcing15% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 1 projectsEmenac is a comprehensive customer service center specializing in Contact Center Services, including Inbound and Outbound Call Handling and Customer Support Services. The company has a success rate of 90%–95% in resolving customer issues promptly. Clients commend Emenac for their disciplined management and seamless integration into business operations, highlighting their ability to deliver professional telephonic support.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 4 projectsHire Live Support Inc is a prominent provider of Contact Center Services, specializing in 24/7 Customer Support Services, technical support, and telephonic support. Across reviews, they receive overwhelmingly positive feedback, with customer satisfaction consistently above 90%, highlighting their exceptional project management and ability to scale resources effectively as strategic partners.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Healthcare Answering Services
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
24.2/40.015.6/20 Reviews3.7/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.2/40.017.6/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr50 - 249Knoxville, TN
Ability to deliver
29.4/40.016.2/20 Reviews3.8/10 Clients & Experience9.3/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other
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