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Top Medical Answering Services

Ratings Updated: December 6, 2025

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

30% Call Center Services

55% Customer Service Outsourcing

15% Sales Outsourcing

Focus Areas

100% Answering services

@liveconx is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations. Their services, which include appointment setting and customer service, are met with overall positive feedback, with approximately 100% of reviewers highlighting their strengths and effectiveness in saving clients significant time and money annually. Most clients express satisfaction with @liveconx, confidently endorsing their telephonic support services.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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1 of 3 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting for Transportation Business
5.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

19% Call Center Services

61% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Corporate Training & Coaching

Focus Areas

80% Answering services

20% Inbound appointment scheduling

Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

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Reviews mention Reliable
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.

Call Waiting Support for Telecommunications Service

4.5 Nov 2, 2017

There are no cons, but they are very reliable. Their reliability is their greatest strength.
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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Waiting Support for Telecommunications Service
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)
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Xplore-Tech

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

25% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% Answering services

Xplore-Tech is a prominent company specializing in Contact Center Services, particularly excelling in Inbound Call Center and Customer Support Services. Reviews highlight their swift responsiveness and exceptional service delivery. With a track record of saving clients approximately $50,000 monthly, they are praised for their reliable customer care services, with no notable areas for improvement mentioned. 100% of the reviews reflect positive feedback on their capabilities.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Order Processing for Technology Company
5.0 — Read more
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Industry Experience

Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.
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IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.
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ProComm

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing

Focus Areas

55% Answering services

27% Inbound appointment scheduling

18% Virtual receptionist

ProComm is a company specializing in Contact Center Services, offering Inbound Call Center and Customer Support Services. According to reviews, ProComm excels in handling calls efficiently and improving customer service, with 100% satisfaction reported by one reviewer. The company is praised for strong communication skills and professionalism, saving clients significant time and money monthly.

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Reviews mention Efficient
Clients have consistently highlighted ProComm's efficiency in managing inbound calls and scheduling appointments. One client noted that ProComm not only met but exceeded their expectations, contributing significantly to improved customer service and saving the client approximately $500 monthly. Their strong communication skills were also praised, reflecting a commitment to effective service delivery. Overall, the sentiment surrounding ProComm's efficiency is highly positive, indicating a strong fit for projects requiring timely and effective customer interaction.

Scheduling & Answering Assistance for Telecommunications Firm

5.0 Nov 2, 2017

They help with efficiency. Their employees have strong communication skills. I can’t think of anything.
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Industry Experience

ProComm demonstrates significant expertise in the Telecommunications and Healthcare industries, garnering positive feedback for their inbound services. Clients in Telecommunications noted enhanced customer service and efficiency, while Healthcare clients highlighted their ability to manage high call volumes effectively. Both sectors praised ProComm's strong communication skills and professionalism. Overall, sentiment is highly favorable, suggesting ProComm is well-suited for businesses seeking to optimize customer interactions and improve operational efficiency in these industries.
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Telecommunications Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
ProComm's pricing structure is generally perceived as reasonable, with clients noting significant cost savings. One client reported saving approximately $500 per month, while another estimated savings of $1,200 to $1,500 monthly. Overall sentiment regarding value for money is positive, although one reviewer suggested potential improvements in cost. Clients appreciate the efficiency and professionalism of ProComm's services, contributing to their strong value perception despite some concerns about pricing.
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Georgia (1) United States (1)
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

67% Answering services

33% Virtual receptionist

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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Reviews mention High-quality work
Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound & Outbound Information Management Service for Education Company
5.0 — Read more
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Stepping EDGE

4.9 10 reviews

$1,000+

$25 - $49 / hr

10 - 49

Coimbatore, India

Services provided

20% Call Center Services

15% Cloud Consulting & SI

15% Custom Software Development +6

15% E-Commerce Development

10% AR/VR Development

10% Web Design

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Enterprise App Modernization

Focus Areas

55% Answering services

25% Inbound appointment scheduling

20% Virtual receptionist

Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Stepping EDGE, highlighting significant improvements in efficiency and accuracy. One client noted a 30% boost in lease management efficiency and a 20% reduction in error rates. The project's success was attributed to outstanding project management, timely delivery, and effective communication. Additionally, the team's deep understanding of the US business landscape was praised, with one client stating, 'Their mid-level management and senior leadership team members were exceptional.' Overall, the sentiment reflects a strong endorsement of Stepping EDGE's capabilities.

Custom Lease Management Software for Real Estate Company

5.0 Oct 3, 2023

With Stepping Edge's support, we boosted lease management efficiency by 30%, lowered error rates by 20%, and enhanced data accuracy. Their project management was top-notch. They consistently met deadlines, kept communication transparent, and quickly adapted to our evolving requirements.
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Industry Experience

Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.
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Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

What Clients Have Said
Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
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United States (7) Canada (1) India (1) Oman (1)
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

Focus Areas

43% Answering services

43% Virtual receptionist

14% Inbound appointment scheduling

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

75% Answering services

25% Inbound appointment scheduling

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

Callsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Focus Areas

46% Answering services

31% Virtual receptionist

23% Inbound appointment scheduling

Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

60% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

53% Answering services

27% Virtual receptionist

20% Inbound appointment scheduling

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention High-quality work
ReceptionHQ has received high praise for delivering high-quality work, with clients highlighting their efficiency and effectiveness in handling inbound calls. One client stated, 'They are the quickest and best service you can try,' while another noted their services as 'user-friendly and get the job done.' Overall, clients report significant time and cost savings, with one mentioning a saving of approximately $10,000 per month, reinforcing the positive sentiment surrounding the quality of ReceptionHQ's services.

Answering & Office Support for Entertainment Service

3.5 Nov 2, 2017

Their services are generally user-friendly and get the job done.
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Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The only thing I can say it's that they are the best.
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Industry Experience

ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

15% Call Center Services

56% Back Office Outsourcing

29% Customer Service Outsourcing

Focus Areas

100% Answering services

Call Center Pros is a company specializing in Customer Support Services and Call Handling, particularly excelling in back office and outbound call services. Across reviews, 100% of clients commend their efficiency and the ability to save considerable time and money, with many noting their strengths in team organization and customer service excellence. Improvements in communication and technology usage are suggested by some clients.

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Reviews mention Personable
Clients consistently highlight Call Center Pros' personable approach, emphasizing their commitment to providing 100% attention and understanding individual client needs. One client noted their efficiency in delivering timely responses, which was crucial for maintaining customer satisfaction. The emphasis on personal attention and active listening was particularly praised, reinforcing an overall sentiment of appreciation for the company's client-centric service model.

Financial Services Online Customer Support

5.0 Aug 11, 2017

The best in providing 100% attention to our clients and always listening and understanding that they must give personal attention. Customers value and take great importance to that response immediately.
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1 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Online Customer Support for Healthcare Company
4.5 — Read more
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

60% Answering services

20% Inbound appointment scheduling

20% Virtual receptionist

IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Primary BPO

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

20% Call Center Services

60% Back Office Outsourcing

10% Recruitment Process Outsourcing +1

10% Transcription

Focus Areas

30% Answering services

40% Virtual receptionist

30% Inbound appointment scheduling

Primary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.

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0 of 1 Answering services reviews is 5 stars

Unknown avg. project cost

Answering services Experience

Primary BPO has received positive feedback for their Answering services, with a strong emphasis on their effective communication and adaptability, praised by 100% of reviewers. Clients appreciate their alignment with company values, resulting in a seamless integration into existing operations. Areas for improvement include enhancing the medical knowledge of their agents. Overall, their expertise in remote scribing and patient services demonstrates significant impact and value, with 90% of clients expressing satisfaction with project outcomes.
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0 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Scribe & Customer Support Services for Ophthalmology Center
4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read more
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Industry Experience

Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

67% Answering services

33% Inbound appointment scheduling

Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

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Reviews mention Efficient
Clients consistently highlight Magellan Solutions Outsourcing Inc's efficiency, noting their ability to enhance productivity and save time. One client stated they 'avoid 75% of errors' and described the service as 'very efficient,' while another emphasized their 'quick to respond and efficient' customer service. Overall, the sentiment regarding efficiency is highly positive, with clients affirming significant improvements in their operational processes.

Transportation Company Claims Processing

5.0 Aug 12, 2017

The service provider's strengths include being very efficient. This has resulted in significant cost savings for our company.
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Calling System Services for Large Media Company

4.5 Aug 11, 2017

The service provider is noted for being dependable and efficient. This has contributed to increased productivity for our company.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Knowledgeable
MainSource 365 Tech LLC has received overwhelmingly positive feedback regarding their knowledgeable approach. Clients highlighted the team's expertise in various areas, such as IT support and digital marketing, with one reviewer noting their 'wide-ranging knowledge base' and another emphasizing their 'passion' and 'fast execution.' Clients appreciated the team's ability to provide clear guidance and support, which significantly contributed to their project's success. Overall, the sentiment reflects a strong confidence in the company's capabilities and proficiency.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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Business Management for E-Commerce Firm

5.0 Nov 6, 2020

Relentless, passionate, knowledgeable.
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

Everyone I’ve spoken to has been really knowledgeable and patient. Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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MedValue

4.5 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

MedValue is a back-office service provider specializing in medical billing. Clients appreciate their efficiency, exceptional client attention, and the significant time and cost savings they deliver. However, there is room for improvement in their pricing structure. Overall, the company has maintained a positive reputation since 2016, with consistent feedback highlighting their speed and quality service.

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Industry Experience

MedValue has garnered positive feedback primarily in the manufacturing industry, specifically for back office services such as medical billing. Clients commend their efficiency, client attention, and ability to save time and costs, with one client reporting savings of $10,000 monthly. Overall sentiment indicates strong expertise and reliability in manufacturing, suggesting it as a suitable industry for potential clients seeking similar support.
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Manufacturing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive MedValue as offering good value for money, particularly noting substantial monthly savings of $10,000 and efficient service that saves 20 hours of work per month. However, there are suggestions for improvement in cost efficiency. Overall, the sentiment reflects satisfaction with the quality of service provided, despite some concerns about pricing.
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ANTS

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

15% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
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Industry Experience

ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Focus Areas

43% Answering services

29% Inbound appointment scheduling

28% Virtual receptionist

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Retail Company
5.0 — Read more
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Industry Experience

Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.
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Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (3)

What Clients Have Said
Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
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Medical PA

4.5 1 review

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

15% Answering services

65% Virtual receptionist

20% Inbound appointment scheduling

Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Podiatry Clinic
4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
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Industry Experience

Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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Calibrus

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Tempe, AZ

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Focus Areas

100% Answering services

Calibrus is a contact center services provider specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and strong communication skills, with 100% of reviewers noting the quality of service and client attention. While clients appreciate their cost-effectiveness, saving approximately $2,000 monthly, some suggest minor improvements in call response times.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification Services for Mid-sized Business
5.0 — Read more
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Industry Experience

Calibrus has received positive feedback primarily from the 'Other Industry,' where they have demonstrated expertise in improving customer service through efficient outbound call handling. Clients noted strengths in communication, responsiveness, and quality of service, emphasizing their impact in streamlining operations and enhancing client interactions. Overall sentiment in this sector is favorable, indicating that businesses seeking improved customer engagement and service efficiency would find Calibrus a suitable partner.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1000, which clients find reasonable given the quality of service provided. One client noted saving approximately $2,000 monthly due to their efficient operations. Overall, feedback indicates that clients perceive good value for money, appreciating the quality of interactions and the effectiveness of the services rendered.
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InTouch

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

InTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Business Company
5.0 — Read more
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Industry Experience

InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.
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AnswerHero

4.3 10 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

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Reviews mention Easy to work with
Clients consistently describe AnswerHero as easy to work with, highlighting their strong customer service and efficient call handling. One client noted, 'They've made our life much easier,' reflecting overall satisfaction with the collaboration. Additionally, the billing process is deemed efficient, further contributing to a positive working relationship. Despite some suggestions for pricing improvements, the overall sentiment emphasizes a seamless and supportive partnership.

Answering Services for Advertising Firm

4.5 Nov 2, 2017

Their customer service is strong. They've made our life much easier.
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2 of 10 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Legal Services for Medium-sized Company
4.0 — Read more
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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients have expressed satisfaction with AnswerHero's pricing, often citing lower costs as a key reason for their selection. One client noted a significant savings of $7,000 monthly, highlighting the company's ability to deliver value for money. While another client appreciated the efficient billing system, they suggested there is room for improvement in pricing. Overall, the sentiment is positive, with clients recognizing both the cost-effectiveness and quality of service provided.
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Moree

4.8 5 reviews

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

30% Email Marketing

30% Sales Outsourcing +1

15% Direct Marketing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Moree is a company specializing in Contact Center Services, offering strategic support in generating qualified C-level meetings for businesses. They have received 100% positive feedback, particularly for their attention to detail and proactive approach in customer interaction. Clients appreciate their timely responses and the value-driven nature of the meetings they arrange.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Moree's project management, highlighting their impressive adherence to deadlines and responsiveness to needs. One client noted, 'Their adherence to deadlines was impeccable,' while another praised their 'flexibility' in adapting to project changes, which enhanced ROI. Overall, the sentiment reflects a strong endorsement of Moree as a reliable partner, with recommendations for their lead generation services being consistently high.

Sales, Email Mktg & Lead Gen for Cloud Security Services Co

4.5 Jun 21, 2024

We recently collaborated with Moree for our lead generation needs and were thoroughly impressed by their exceptional project management. From the onset, their team demonstrated a clear understanding of our requirements and laid out a comprehensive timeline for deliverables. Their adherence to deadlines was impeccable. Every milestone was met on time, often with deliverables arriving ahead of schedule. This reliability significantly boosted our confidence in their capabilities and allowed us to plan our marketing strategies more effectively.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Data Security & Privacy Software Co
5.0 — Moree provides lead generation services for a data security software firm. They're in charge of engaging with targeted accounts via phone calls and email. The goal is to secure meetings with C-level Read more
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Industry Experience

Moree has demonstrated expertise across diverse industries, including Information Technology, Supply Chain, Retail, and Software. Clients commend their exceptional project management, responsiveness, and ability to generate high-quality leads, particularly in IT and software sectors. The overall sentiment reflects strong satisfaction, with strengths noted in data-driven insights, campaign management, and a client-centric approach. Companies in need of lead generation and customer acquisition strategies would find Moree a suitable partner.
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Information technology Supply Chain, Logistics, and Transport Retail Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Moree for providing excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another stated, 'Flexibility allowed us to generate a far better ROI than initially expected.' Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the quality of service delivered.
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Seamless Virtual Assistant

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

10% Answering services

70% Virtual receptionist

20% Inbound appointment scheduling

Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

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Industry Experience

Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

30% Answering services

35% Inbound appointment scheduling

35% Virtual receptionist

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Select Industry to see insights

Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1

10% AR/VR Development

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Accommodating
Clients have expressed high satisfaction with Captico Consultancy's accommodating nature, noting their prompt responses to needs and timely project completion. One client highlighted their impressive commitment, stating, 'They responded quite well to our needs and they completed the work well on time.' Overall, the sentiment reflects a strong appreciation for the company's ability to adapt and meet client expectations effectively.

Web Dev & Design for Printing Consumable Manufacturer

5.0 Mar 17, 2023

They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people. We were impressed with their commitment.
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Industry Experience

Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

25% Answering services

50% Virtual receptionist

25% Inbound appointment scheduling

Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

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Reviews mention Personable
Clients express a highly positive sentiment regarding Face for Business's personable service. One client noted that the virtual receptionists build strong relationships with callers, creating a seamless integration with their team. They emphasized that the continuity provided by a single receptionist fosters rapport, making interactions feel personalized. The ability to maintain communication and adapt to the client's needs further enhances the experience, with clients feeling that Face for Business is an integral part of their operations.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

Face for Business’s services are more convenient in the time of the pandemic and more cost-effective than hiring an actual office receptionist. It has been fantastic, and their messaging service has been really good. The onboarding process is seamless as well; none of our clients have noticed that we’ve switched to using a virtual receptionist, and they’ve even developed great relationships and rapport with the PAs.
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Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

The most impressive thing about their services is how they’ve helped us build a good relationship with people. Every transaction is personalized, and our callers are under the impression that Face for Business is a part of our staff. In fact, they are like a part of our staff; they know how we work and we know how they work. Our relationship is stress-free.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Sonnecto

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

10% Call Center Services

20% Custom Software Development

20% IT Staff Augmentation +4

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

10% Web Development

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

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Industry Experience

Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.
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IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.
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More responsive than most other service providers

Sonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HT Visions

5.0 3 reviews

$1,000+

Undisclosed

50 - 249

Services provided

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development +15

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

2% Application Management & Support

2% Cloud Consulting & SI

2% Content Marketing

2% Conversion Optimization

2% Email Marketing

2% IT Managed Services

2% IT Strategy Consulting

2% Video Production

2% Wearable App Development

2% Web Design

Focus Areas

34% Answering services

33% Inbound appointment scheduling

33% Virtual receptionist

HT Visions is a web development company specializing in creating custom platforms, CRM systems, and professional websites to enhance user engagement and operational efficiency. Across reviews, 100% of clients praised their responsiveness and ability to tailor solutions effectively. However, 33% mentioned room for improvement in post-launch support and user training.

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Industry Experience

HT Visions has demonstrated strong expertise in the Arts, Entertainment & Music and Financial Services industries. Clients in the music sector praised their ability to enhance user experiences through thoughtful UX/UI design, leading to greater engagement. In financial services, their custom web development resulted in significant increases in website traffic and client satisfaction. Overall sentiment is highly positive, with clients noting HT Visions' technical proficiency, responsiveness, and creativity as key strengths, making them a solid choice for projects in these fields.
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Arts, entertainment & music Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have highlighted HT Visions' competitive pricing and strong value for money, with one reviewer noting that their pricing fit the budget and offered good value for the cost. Another client emphasized the impressive outcomes achieved, including increased engagement and improved client satisfaction, which further justified the investment. Overall, the sentiment reflects satisfaction with the balance between cost and the quality of services provided, though suggestions for additional post-launch support were noted.
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CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

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Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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Capital Collections

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Capital Collections is a provider of Contact Center Services, specializing in inbound and outbound call handling to recover outstanding debts. Clients report substantial savings, with $50,000 saved monthly and around 5,000 hours saved per month. While praised for professionalism and effectiveness in debt recovery, they are noted as expensive, with suggestions for cost reduction.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Bill Collection Services for Financial Company
4.5 — Read more
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Industry Experience

Capital Collections has demonstrated notable expertise in the financial services sector, particularly in debt recovery and management. Clients have praised their professional workforce and effective collection strategies, resulting in significant monetary recovery and time savings. While their services are perceived as costly, the impact is substantial, making them a strong fit for organizations facing similar challenges in financial collections.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Capital Collections is perceived as a high-cost service provider, yet clients acknowledge the value derived from their effective debt recovery capabilities. One client noted they save approximately $50,000 monthly and highlighted the company's success in recovering significant amounts owed. However, feedback also suggests a desire for more competitive pricing and streamlined services, indicating a balance between cost and the value provided.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

20% Call Center Services

40% Customer Service Outsourcing

15% Language Interpretation +2

15% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Grupo Noa International is a provider of Contact Center Services, specializing in inbound call handling and customer support. Reviews highlight their cost efficiency, responsiveness, and effective collaboration. Clients appreciate their personalized service, with 100% positive feedback on their flexibility and transparency. However, some mention the need for more independent decision-making within the team.

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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Customer Support for Wifi Technology Company
4.0 — Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call Read more
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Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
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PNB Holdings Pvt Ltd

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Kadawatha, Sri Lanka

Services provided

15% Call Center Services

20% Accounting

20% Back Office Outsourcing +6

20% Finance & Accounting Outsourcing (FAO)

5% Customer Service Outsourcing

5% Data Annotation Services

5% Financial Advising & Planning

5% Logistics & Supply Chain Consulting

5% Staffing

Focus Areas

45% Answering services

45% Virtual receptionist

10% Inbound appointment scheduling

PNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.

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Industry Experience

PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.
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Hefei Wisfly Information Technology Co., Ltd.

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Hefei Shi, China

Services provided

40% Call Center Services

25% Custom Software Development

25% IT Managed Services +1

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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Industry Experience

Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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Publishing

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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Answer California

5.0 1 review

$1,000+

< $25 / hr

10 - 49

El Cajon, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Answer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.

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1 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Automatic Answering Services for IT Company
5.0 — Read more
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Industry Experience

Answer California has demonstrated expertise primarily in the Information Technology sector, providing effective Business Process Outsourcing services. Clients appreciate their quick response times and cost-saving capabilities, with reported savings of $300 per month. The overall sentiment is highly positive, highlighting their strengths in customer service efficiency and reliability. Potential clients in the IT industry seeking outsourcing solutions would likely benefit from partnering with this provider.
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Information technology

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients express a positive sentiment regarding Answer California's cost-effectiveness and value for money. One review highlighted a monthly savings of $300, attributed to their efficient services, which were sought to reduce costs. The provider's quick response times and ability to automatically direct calls were also noted as strengths, reinforcing the overall perception that they deliver significant value for the investment.
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Exela (formerly SourceHOV)

4.5 1 review

$1,000+

< $25 / hr

10,000+

Irving, TX

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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Industry Experience

Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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Alpha Assistant

4.6 11 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +7

15% Social Media Marketing

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Digital Strategy

5% HR Outsourcing

5% Recruiting

5% Staffing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Alpha Assistant is a company specializing in Contact Center Services and Customer Support Services, providing inbound and outbound call center solutions. Reviews indicate mixed feedback: one client praised their exceptional responsiveness and high standards, whereas another encountered billing issues and poor service management, leading to dissatisfaction. Approximately 50% of the reviews are positive, highlighting their commitment and results-driven approach.

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Reviews mention Well-executed projects
Client feedback indicates that Alpha Assistant consistently delivers well-executed projects, particularly in recruitment. One client noted a 'game-changer' experience, highlighting their speed and quality in filling crucial positions, which led to improved team morale and performance. The company's excellent communication and high professional standards were also praised, with the client stating that Alpha Assistant 'surpasses expectations every day.' Overall, the sentiment reflects strong satisfaction with Alpha Assistant's capabilities and results.

Recruitment Services for Bank

5.0 Mar 1, 2024

Working with Alpha Assistant in our recruitment project has been a game-changer. We've seen a real shift in how quickly we can fill crucial positions – it's like they've got a superhero speed dial for finding top-notch candidates. And it's not just about speed; the folks they bring in are a whole new level of awesome. Our team's happier, and we've noticed a boost in overall job performance.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hydration Company
5.0 — Alpha Assistant provides call center and customer support services for a hydration company. The team provides customer support via calls, chats, and emails from customers and manages workflows. Read more
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Industry Experience

Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Telecommunications, Business Services, and Advertising & Marketing. Clients appreciate their strong communication, project management, and efficient problem-solving, noting significant outcomes such as increased sales, improved customer satisfaction, and effective talent acquisition. Overall sentiment is positive, with particular strengths in financial tracking and customer support. However, one review highlights potential challenges in commitment and execution in the Consumer Products & Services sector.
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Financial services Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (4)

What Clients Have Said
Clients generally perceive Alpha Assistant as offering good value for money, with many highlighting their competitive pricing and cost efficiency. For instance, the CEO of Custodia Bank noted that Alpha Assistant's pricing fits their budget while streamlining hiring processes, leading to significant savings. Similarly, the Co-founder of Waterboy emphasized the 'good value for cost' in their long-term partnership. However, one review raised concerns about billing issues, suggesting mixed experiences regarding overall reliability and consistency in service.
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Tech Drop Private Limited

4.8 4 reviews

$10,000+

< $25 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Call Center Services

10% Blockchain

10% CRM Consulting and SI +10

10% Customer Service Outsourcing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

5% Digital Strategy

5% E-Commerce Development

5% Graphic Design

5% Mobile App Development

5% UX/UI Design

5% Web Development

Focus Areas

30% Answering services

50% Inbound appointment scheduling

20% Virtual receptionist

Tech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.

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Industry Experience

Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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Design

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Average Project Cost Breakdown

What Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

10% Call Center Services

70% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

20% Answering services

70% Inbound appointment scheduling

10% Virtual receptionist

Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

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Reviews mention Efficient
Clients consistently commend Xync Inc. for their efficient project management and timely delivery of services. One client highlighted their responsiveness to needs, ensuring a smooth experience throughout the project. Additionally, the company's targeted outreach strategies and regular campaign updates were noted as impressive, contributing to the successful generation of qualified leads. Overall, the sentiment reflects a strong appreciation for Xync Inc.'s efficiency and effectiveness in meeting client objectives.

Lead Generation for Managed IT Services Company

4.5 May 25, 2023

Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project.
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2 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services, Lead Gen & SMM for Education Company
5.0 — Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)
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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

100% Answering services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Industry Experience

EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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TeamVan Outsourcing

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

30% Customer Service Outsourcing

20% IT Managed Services +3

20% IT Strategy Consulting

10% Sales Outsourcing

5% Business Consulting

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

TeamVan Outsourcing is a comprehensive outsourcing company providing services such as administrative support, customer service, IT and technical support, and marketing and sales. The company receives overwhelmingly positive feedback, with reviewers praising their dedication to customer satisfaction and innovative problem-solving. Notably, 100% of reviewers highlighted their excellent project management and responsiveness, resulting in measurable improvements in operational efficiency and customer acquisition.

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Industry Experience

TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.
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Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

45% Customer Service Outsourcing

5% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A&A Communications

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

A&A Communications is a company specializing in Contact Center Services, offering both Inbound Call Center and Outbound Call Center solutions. The overall feedback from reviews indicates a high level of professionalism and customer service, with 100% of reviewers highlighting their industry expertise and efficiency. While generally praised, a recurring theme suggests a need for improved attention to detail.

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Reviews mention Unique expertise
Clients consistently highlight A&A Communications' unique expertise in lead generation, marketing, and customer outreach, noting their 24 years of industry experience and effective strategies. One client remarked on the provider's professionalism and excellent scripts, emphasizing their satisfaction and the substantial savings achieved. Overall, the sentiment is highly positive, with clients expressing that their needs have been fully met, often exceeding expectations.

Non-profit Lead Generation

5.0 Aug 18, 2017

Their proven and documented system has saved us a lot of time, energy and money over the years. Marketing, creativity, and industry expertise are their strengths. Our needs have been fully met, if not surpassed.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support & Order Processing for Real Estate Firm
4.0 — Read more
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Industry Experience

A&A Communications has demonstrated strong competencies in the Real Estate and Nonprofit sectors. In Real Estate, clients appreciated their professional customer service and ability to improve productivity, despite minor issues with attention to detail. In the Nonprofit industry, feedback highlighted their effective lead generation and marketing capabilities, with clients expressing high satisfaction and noting significant cost savings. Overall, they are regarded as a reliable partner with expertise in enhancing operational efficiency and client engagement.
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Nonprofit Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive A&A Communications as providing good value for money. One client noted savings of approximately $1,000 per month due to improved productivity and efficient service, with annual costs ranging from $10,000 to $49,999. Another client emphasized that the service has saved them 'hundreds, if not thousands' monthly, highlighting the absence of hidden fees and the flexibility of a month-to-month billing structure. Overall, clients appreciate the quality of service relative to the cost.
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Statco

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Answering services

Statco is a back office services company, highly regarded for providing impeccable customer service and significant time and cost savings to clients. Nearly 100% of reviewers praise their ability to offer security and peace of mind, with client savings ranging from $1,000 to $3,000 monthly, underscoring their effectiveness and customer satisfaction.

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Industry Experience

Statco has demonstrated strong expertise in the real estate industry, providing exceptional back office services that save clients significant time and money. Feedback highlights their impeccable customer service and reliability, fostering trust and peace of mind for clients. The overall sentiment in this sector favors Statco for their personalized service and responsiveness, making them a favorable choice for businesses seeking dependable support in real estate operations.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Statco's services as offering excellent value for money, with feedback highlighting their affordable pricing and high-quality service. One client noted significant monthly savings between $1,000 and $3,000 while benefiting from 8-12 hours of time saved. The hourly billing structure was appreciated for its flexibility, contributing to the overall positive sentiment regarding cost-effectiveness and customer service excellence.
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Axcim Business Solutions

4.8 3 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

10% Call Center Services

20% Accounting

20% Back Office Outsourcing +3

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

Focus Areas

40% Answering services

60% Virtual receptionist

Axcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.

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Reviews mention Exceptional results
Clients commend Axcim Business Solutions for their exceptional results, highlighting significant improvements in operational efficiency. One client noted a reduction in processing financial transactions and payroll delays, attributing these successes to Axcim's dedicated and professional approach. The flexibility and agility demonstrated by Axcim in adapting to client needs further reinforced their reputation for delivering outstanding outcomes, leading to continued partnerships for future projects.

Finance & HR Outsourcing for Lead Gen & Staff Aug Company

4.5 Apr 22, 2024

Working with Axcim for our office HR, finance, and accounting outsourcing needs has been an immensely positive experience. Their dedication to delivering exceptional results was evident from the outset. When evaluating the measurable outcomes of the project, it's clear that they excelled in driving progress and success.
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Industry Experience

Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
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Human Resources Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.
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Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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Konnektors

3.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

15% Call Center Services

30% Email Marketing

14% Back Office Outsourcing +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

40% Answering services

40% Inbound appointment scheduling

20% Virtual receptionist

Konnektors is a company specializing in Contact Center Services with a strong focus on appointment setting and telephonic support. They have earned positive feedback for their customer-friendly approach, with clients praising their flexibility and effective communication. Approximately 90% of reviewers appreciated their smooth workflow and personal outreach, indicating high satisfaction with their Customer Support Services.

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Reviews mention Honest
Clients express a strong sentiment of honesty regarding Konnektor's services, highlighting their 'honest expectations' and 'quality workers'. One client noted the smooth workflow and the absence of issues during the project, emphasizing Konnektor's responsiveness to mid-process changes without complaint. This transparency and reliability have led to recommendations and ongoing collaboration, reinforcing the positive perception of the company's integrity and professionalism.

Calling Services for Mobile Event App

5.0 Mar 19, 2020

Personal connection ( no pun intended ) Honest expectation Quality workers Fair market price
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Industry Experience

Konnektors has garnered positive feedback across various industries, including Consumer Products & Services, Information Technology, Business Services, and Transportation. Clients commend their expertise in lead generation, appointment setting, and customer follow-ups, highlighting their effective communication and project management. Notably, in IT services and transportation, they demonstrated a strong ability to deliver high-quality leads and improve sales processes. Overall, sentiment is largely favorable, indicating a strong fit for clients seeking growth in these sectors.
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Consumer products & services Information technology Business services IT Services Transportation

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Konnektors is frequently praised for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality leads and effective services. One client stated, 'Good value for cost,' while another highlighted their 'excellent ROI' and seamless process. However, there was a contrasting experience where a client felt that expectations were not met, indicating a potential inconsistency in delivery. Overall, the sentiment regarding value and pricing is largely positive.
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Perfect Data Entry

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Bradenton, FL

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

100% Answering services

Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.

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1 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Document Filing Services for Tech Firm
4.5 — Read more
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Industry Experience

Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.
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Automotive IT Services Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.
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Melbourne, Florida (1) New Orleans, Louisiana (1) Denver, Colorado (1) Boise, Idaho (1)

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