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ProComm

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CREATING TELESERVICE SOLUTIONS

Professional Communication Services is located in the heart of Silicon Valley and was founded in 1991 to meet the specialized needs of the medical and high tech industries. We recognized that this particular group of businesses dealt with critical circumstances, sometimes life threatening that required meticulous attention to details. Only an intelligent and conscientious network of employees could handle these situations.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 1991

Service Lines
Call Center Services
50%
Customer Service Outsourcing
35%
Back Office Outsourcing
15%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
100%
Inbound Services
Answering services
55%
Inbound appointment scheduling
27%
Virtual receptionist
18%
Customer Service Outsourcing
Chat Support Services
36%
Order Processing & Taking
32%
Phone Support Services
32%
Outbound Services
Third party verification
100%
Industries
Medical
60%
Information technology
20%
Telecommunications
20%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.3 /5

What Clients Have Said

ProComm offers hourly billing and annual costs ranging from $5,000 to $199,999, providing good value through significant monthly savings ($500 to $1,500) for clients. They have been praised for efficiency and strong communication, though one client suggested potential improvements in pricing.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Overall Review Rating

5.0

  • Quality

    4.8 /5

  • Schedule

    5.0 /5

  • Cost

    4.3 /5

  • Willing to Refer

    4.5 /5
See all 2 Reviews

ProComm Reviews

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Services
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Industry
Location

Scheduling & Answering Assistance for Telecommunications Firm

  • Call Center Services
  • Less than $10,000
  • Apr. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their employees have strong communication skills."

Nov 2, 2017
Customer Service Manager, Telecommunications Firm
Anonymous
  • Telecommunications
  • Nicholasville, Kentucky
  • 201-500 Employees
  • Survey Response

Inbound Calling and Order Processing for Life Sciences Company

  • Call Center Services
  • $50,000 to $199,999
  • Dec. 2016 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
4.0

"They promptly answer calls with 100% satisfaction from vendors."

Nov 2, 2017
Customer Service Executive, Life Sciences Company
Anonymous
  • Other industries
  • Georgia
  • 51-200 Employees
  • Survey Response

Showing 1-2 of 2 Reviews

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