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Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Customized support
Clients have expressed high satisfaction with Moneypenny USA's customized support, highlighting their proactive approach in adapting systems to meet specific needs. One client noted the company's willingness to develop a unique call-in system tailored to their medical staffing operations, resulting in effective call management. Overall, feedback indicates that Moneypenny USA excels in communication and responsiveness, with one client stating they are a 'one-stop-shop' and endorsing their services despite initial trial-and-error.-
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Efficient
Clients have consistently highlighted AnswerFirst's efficiency as a key strength. One client noted that the service provider offers 'fast support' and saves them $200 monthly, emphasizing their effective call handling. Additionally, the overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that the efficiency of AnswerFirst is a significant factor in their positive evaluations.-
Answering Services for Legal Firm
2.5 Nov 2, 2017The efficiency is the main strength of the service provider. It is worth the money.
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Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Dhaka, Bangladesh
Services provided
30% Call Center Services10% Back Office Outsourcing10% Content Marketing +510% Graphic Design10% Search Engine Optimization10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
15% Answering services45% Inbound appointment scheduling40% Virtual receptionistSee all 1 projectsDivinut offers Contact Center Services, including cold calling and back office support, with a focus on generating leads and managing data efficiently. Their reviews highlight their professionalism, efficiency, and strong project management skills, contributing to a 20% increase in clients' sales pipelines. Clients appreciate their proactive approach and alignment with company values, although more frequent project updates could enhance communication.
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$1,000+Undisclosed10 - 49
Services provided
10% Call Center Services75% Sales Outsourcing5% CRM Consulting and SI +25% Email Marketing5% Social Media MarketingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistIn Alexandria, Kentucky and Tanger, Morocco, Fitencia Solutions is a Sales Outsourcing company. They focus on Sales Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9
Services provided
15% Call Center Services10% Graphic Design10% Search Engine Optimization +1110% Video Production10% Web Design5% Accounting5% Advertising5% Email Marketing5% Interior Design5% Logo5% Packaging Design5% Pay Per Click5% Product Design5% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingHype Origin, a telephone answering service, is headquartered in Jamshedpur, India. Their services include Call Center Services and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Email Marketing +220% Sales Outsourcing20% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingLaunched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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Undisclosed< $25 / hr2 - 9
Services provided
10% Call Center Services25% IT Managed Services20% Back Office Outsourcing +515% Data Annotation Services10% Customer Service Outsourcing10% Fulfillment5% Generative AI5% Social Media MarketingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistTechnorq LLP is an IT managed services company. Their small team is located in new delhi, India and focuses on IT managed services and Back Office Outsourcing. The company was established in 2025.
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$100,000+< $25 / hr10 - 49London, Canada
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Corporate Travel Management20% TruckingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingCallnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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Undisclosed< $25 / hr10 - 49
Services provided
10% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% HR Outsourcing20% Recruitment Process OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingGLIMAY Co. Is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Back Office Outsourcing and were launched in 2026.
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$1,000+< $25 / hr2 - 9
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSqoop+ Infotech is a Customer Service Outsourcing company founded in 2019. The small team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr50 - 249Chennai, India
Services provided
10% Call Center Services30% IT Managed Services20% Unified Communications Consulting & SI +410% AI Development10% Custom Software Development10% Mobile & App Marketing10% Web DesignFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistSkyfall Voice Communications Pvt ltd, an unified communications consulting & SI company, was launched in 2015. The team offers unified communications consulting & SI and IT managed services.
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +810% Business Consulting10% Web Design10% Web Development5% AI Development5% Application Management & Support5% Custom Software Development5% E-Commerce Development5% HR OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingBased in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services10% Branding10% E-Commerce Development +910% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web Development5% Customer Service Outsourcing5% Ecommerce Marketing5% Email Marketing5% LogoFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistE Tech Crew is a branding firm established in 2018. The agency provides Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Back Office Outsourcing20% Corporate Training & Coaching +120% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
15% Call Center Services20% Financial Advising & Planning20% Mobile App Development +513% Customer Service Outsourcing12% Back Office Outsourcing10% HR Consulting5% Recruiting5% StaffingFocus Areas
50% Answering services50% Inbound appointment schedulingFounded in 2009, STRAIGHTSOURCE is an application development firm. The team specializes in Mobile App Development and Financial Advising & Planning and is based in Princeton, New Jersey.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% Content Moderation Services20% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAnswering service company Dynamo Global Solution was launched in 2019. Based in McKinney, Texas, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Cedar Rapids, IA
Services provided
20% Call Center Services20% AI Consulting20% Back Office Outsourcing +220% Business Consulting20% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistScoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services50% Document Digitization & Management20% Back Office Outsourcing +210% Data Annotation Services10% Market ResearchFocus Areas
10% Answering services50% Inbound appointment scheduling40% Virtual receptionistTecaxe Solutions is a Document Digitization & Management company. The Coimbatore, India-based company specializes in Document Digitization & Management and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +510% Executive Search10% Market Research10% PEO/Employee Leasing10% Recruiting10% Warehousing & DistributionFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Top 15 Healthcare Answering Services
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UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
23/40.015.6/20 Reviews3.7/10 Clients & Experience3.7/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
29.5/40.015.6/20 Reviews9.7/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
26.5/40.016/20 Reviews5.7/10 Clients & Experience4.9/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
28.8/40.014.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
32.5/40.015.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
28.7/40.015/20 Reviews9.5/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
30.9/40.020/20 Reviews4.6/10 Clients & Experience6.3/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
32.9/40.019.4/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
22.5/40.016.6/20 Reviews1.8/10 Clients & Experience4.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.4/40.017/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
31.8/40.016.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
29.9/40.015.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
26.1/40.017.8/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
31.9/40.017.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
26.9/40.015.4/20 Reviews7.4/10 Clients & Experience4.1/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29/40.015.8/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.4/40.016.2/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
27.7/40.015.2/20 Reviews8/10 Clients & Experience4.5/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
26.2/40.014.6/20 Reviews7.3/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
27/40.016.2/20 Reviews6.9/10 Clients & Experience3.9/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
28.2/40.014/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other
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