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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Professional
VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.-
Answering Service for Medical Office
5.0 Jul 30, 2019Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.
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18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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$1,000+< $25 / hr2 - 9Pune, India
Services provided
10% Call Center Services55% Document Digitization & Management8% Back Office Outsourcing +57% IT Managed Services5% Corporate Law5% Family Law5% Insurance Law5% TranscriptionFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistDiNaam Technology Solutions India Private Limited is a Document Digitization & Management company. They offer Document Digitization & Management and Call Center Services and were launched in 2022.
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$1,000+< $25 / hr2 - 9Wells, England
Services provided
60% Call Center Services30% Back Office Outsourcing10% AR/VR DevelopmentFocus Areas
50% Answering services50% Virtual receptionistPhone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49San Rafael, Costa Rica
Services provided
11% Call Center Services12% Cybersecurity11% Business Continuity Management +611% Cloud Consulting & SI11% IT Managed Services11% IT Strategy Consulting11% Internet & Technology Law11% Other IT Consulting and SI11% Unified Communications Consulting & SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistHeadquartered in San Rafael, Costa Rica and Alajuela, Costa Rica, Nucleus Defend is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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$1,000+$50 - $99 / hr10 - 49Dhaka, Bangladesh
Services provided
30% Call Center Services10% Back Office Outsourcing10% Content Marketing +510% Graphic Design10% Search Engine Optimization10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
15% Answering services45% Inbound appointment scheduling40% Virtual receptionistSee all 1 projectsDivinut offers Contact Center Services, including cold calling and back office support, with a focus on generating leads and managing data efficiently. Their reviews highlight their professionalism, efficiency, and strong project management skills, contributing to a 20% increase in clients' sales pipelines. Clients appreciate their proactive approach and alignment with company values, although more frequent project updates could enhance communication.
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UndisclosedUndisclosed10 - 49Dhaka, Bangladesh
Services provided
10% Call Center Services50% Back Office Outsourcing10% Customer Service Outsourcing +310% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
36% Answering services36% Inbound appointment scheduling28% Virtual receptionistLaunched in 2015, Service9 BPO is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesPepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9
Services provided
15% Call Center Services10% Graphic Design10% Search Engine Optimization +1110% Video Production10% Web Design5% Accounting5% Advertising5% Email Marketing5% Interior Design5% Logo5% Packaging Design5% Pay Per Click5% Product Design5% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingHype Origin, a telephone answering service, is headquartered in Jamshedpur, India. Their services include Call Center Services and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistSqoop+ Infotech is a Customer Service Outsourcing company founded in 2019. The small team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Email Marketing +220% Sales Outsourcing20% Social Media MarketingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingLaunched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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$1,000+$50 - $99 / hr50 - 249Chennai, India
Services provided
10% Call Center Services30% IT Managed Services20% Unified Communications Consulting & SI +410% AI Development10% Custom Software Development10% Mobile & App Marketing10% Web DesignFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistSkyfall Voice Communications Pvt ltd, an unified communications consulting & SI company, was launched in 2015. The team offers unified communications consulting & SI and IT managed services.
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$100,000+< $25 / hr10 - 49London, Canada
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +220% Corporate Travel Management20% TruckingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingCallnova, a Business Consulting company, was founded in 2018. Based in London, Canada, the team focuses on Business Consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services10% Branding10% E-Commerce Development +910% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web Development5% Customer Service Outsourcing5% Ecommerce Marketing5% Email Marketing5% LogoFocus Areas
25% Answering services50% Inbound appointment scheduling25% Virtual receptionistE Tech Crew is a branding firm established in 2018. The agency provides Branding and Social Media Marketing, and is small.
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +810% Business Consulting10% Web Design10% Web Development5% AI Development5% Application Management & Support5% Custom Software Development5% E-Commerce Development5% HR OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingBased in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
50% Call Center Services30% Back Office Outsourcing20% Cloud Consulting & SIFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +810% Customer Service Outsourcing10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
30% Call Center Services30% Back Office Outsourcing20% Corporate Training & Coaching +120% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
15% Call Center Services20% Financial Advising & Planning20% Mobile App Development +513% Customer Service Outsourcing12% Back Office Outsourcing10% HR Consulting5% Recruiting5% StaffingFocus Areas
50% Answering services50% Inbound appointment schedulingFounded in 2009, STRAIGHTSOURCE is an application development firm. The team specializes in Mobile App Development and Financial Advising & Planning and is based in Princeton, New Jersey.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
30% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
20% Call Center Services20% Accounting20% Back Office Outsourcing +220% Content Moderation Services20% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistAnswering service company Dynamo Global Solution was launched in 2019. Based in McKinney, Texas, the team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Cedar Rapids, IA
Services provided
20% Call Center Services20% AI Consulting20% Back Office Outsourcing +220% Business Consulting20% IT Strategy ConsultingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistScoreboard Group Consulting is an IT strategy consulting company. Their small team is located in Cedar Rapids, Iowa. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
10% Call Center Services20% Application Testing20% Compliance Consulting +420% IT Managed Services10% Back Office Outsourcing10% Business Consulting10% IT Strategy ConsultingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingTeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +510% Executive Search10% Market Research10% PEO/Employee Leasing10% Recruiting10% Warehousing & DistributionFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Top 15 Healthcare Answering Services
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
24.2/40.015.6/20 Reviews3.7/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.9/40.016.8/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999Westborough, MA
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services45% Answering services70% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.7/40.018/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
31.6/40.017/20 Reviews10/10 Clients & Experience4.7/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$1,000+< $25 / hr50 - 249Knoxville, TN
Ability to deliver
29.4/40.016.2/20 Reviews3.8/10 Clients & Experience9.3/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other
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