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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 96 projectsSmith.ai is a company specializing in Contact Center Services, focusing on Customer Support and Call Handling. Reviews indicate a strong performance, with approximately 85% of feedback highlighting improved client intake and call coverage. Clients appreciate the responsive and professional service, though some cite areas for improvement in training and instruction adherence.
23 of 25 Answering services reviews are 5 stars9 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Smith.ai has received overwhelmingly positive feedback for its answering services, with approximately 90% of reviewers expressing satisfaction with their responsiveness and professionalism. Clients highlight significant improvements in call answer rates and lead intake efficiency, often mentioning an enhanced client experience. Notable strengths include their thorough communication and project management capabilities. However, some reviewers noted areas for improvement in listening to instructions. Overall, Smith.ai is regarded as a valuable partner for businesses seeking reliable answering services.
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Industry Experience
Smith.ai has demonstrated expertise primarily in the Legal industry, providing virtual receptionist services that enhance client intake and communication. Reviews indicate positive impacts on efficiency, with clients noting increased call coverage and satisfaction. In the Hospitality, Construction, and Financial Services sectors, feedback highlights their capability to manage inquiries effectively, resulting in improved lead conversion and reduced missed calls. Overall, sentiment across these industries is favorable, affirming Smith.ai's professional service and adaptability.
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Healthcare Other Industry Other industries Utilities Arts, entertainment & music IT Services Manufacturing Nonprofit Business services Advertising & marketing Legal Construction Financial services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Smith.ai is frequently praised for its cost-effectiveness and overall value for money. Clients appreciate the affordable pricing structure, which allows them to access professional call answering services without the expense of hiring in-house staff. For instance, one client noted that they saved significantly by using Smith.ai compared to the cost of a full-time receptionist. Overall sentiment reflects satisfaction with the service's ability to reduce missed calls and enhance client interactions, making it a valuable investment for many businesses.Was this helpful?
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Duluth, GAServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
UndisclosedUndisclosed250 - 999Tampa, FLServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
Read All ReviewsSelect Industry to see insights
Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Simply Contact has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers highlighting their expertise and effective customer support solutions. Clients reported a 25% increase in customer satisfaction and a 40% rise in monthly interactions due to 24/7 support. The team's responsiveness and proactive communication are frequently praised, with one reviewer noting their ability to manage diverse channels seamlessly. Overall, Simply Contact demonstrates strong project management and significant impact on customer service performance.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
3 of 4 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Helpware CX has received predominantly positive feedback for their Answering Services, with clients praising their expertise in customer support, effective communication, and quick onboarding processes. Out of the reviews, 85% highlight their ability to customize services to client needs, while 15% noted challenges such as language barriers. Overall, clients reported significant improvements in operational efficiency and customer satisfaction, with a notable increase in ratings and appointment scheduling across various projects.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All ReviewsSelect Industry to see insights
Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 19 projectsAmbs Call Center is a provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support, and Telephonic Support. The reviews indicate overwhelmingly positive feedback, with approximately 100% praising their professional and timely service delivery, customer service excellence, and value for cost. Clients consistently commend their responsiveness and ability to customize services to specific needs.
6 of 7 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Ambs Call Center has received overwhelmingly positive feedback for its answering services, with clients praising its reliability, professionalism, and excellent customer service. Approximately 90% of reviewers highlighted strong communication and timely response, while 100% expressed satisfaction with their tailored solutions. Clients particularly valued the ability to handle after-hours calls effectively, thereby enhancing their organizations' operations. Overall, Ambs Call Center's expertise in providing dependable call management has significantly impacted client satisfaction and operational efficiency.
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16 of 18 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ambs Call Center receives consistently positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlight that the pricing fits their budgets while providing excellent service. For instance, one client noted that Ambs Call Center offered 'good value for cost,' while another emphasized that their services significantly improved business efficiency, ultimately paying for themselves. Overall, the sentiment reflects a strong appreciation for the balance of quality service and reasonable pricing.Was this helpful?
$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingSee all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
11 of 12 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
SupportYourApp has received overwhelmingly positive feedback for its Answering services, with clients praising their efficiency and professionalism. Key strengths include timely communication, effective training processes, and a significant increase in customer satisfaction—often cited with improvements in ticket resolution rates and CSAT scores. Approximately 90% of reviewers noted satisfaction with SupportYourApp's responsiveness and project management, while 0% reported any significant issues or areas for improvement.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has generally received positive feedback regarding its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while providing high-quality support services. For instance, one client mentioned that SupportYourApp offered 'good value for cost,' contributing to improved customer satisfaction and reduced internal workload. However, a few reviews expressed concerns about inconsistencies in service quality, indicating that the value may vary depending on specific circumstances and team composition.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% AI Development10% Enterprise App ModernizationFocus Areas
100% Answering servicesSee all 11 projectsFlairsTech is a distinguished provider of Contact Center Services, excelling in Customer Support Services, Telephonic Support, and Technical Support. Across reviews, 100% of clients commend their professionalism and adaptability, with significant improvements noted in metrics like call capture rates and customer satisfaction scores, often surpassing 95% or 97% respectively. Their alignment with client values and cost-effective solutions are consistently praised.
2 of 2 Answering services reviews are 5 starsUnknown avg. project costAnswering services Experience
FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged.
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4 of 4 Call Center Services reviews are 5 starsUnknown avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
Industry Experience
FlairsTech has effectively served a range of industries, including Sports, Construction, Consumer Products & Services, Hospitality & Leisure, Media, Financial Services, and Food & Beverage. Clients frequently commend FlairsTech for their technical expertise, project management, and responsive communication. The overall sentiment across these industries is positive, highlighting FlairsTech's ability to improve operational efficiency, enhance customer support, and deliver robust software solutions tailored to specific business needs. Their adaptability makes them a strong fit for various sectors.
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Food & Beverage Consumer products & services Hospitality & leisure Media Financial services Software Construction SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FlairsTech is consistently recognized for providing good value for money, with clients noting that their pricing aligns well with budgets while delivering quality services. For instance, one client highlighted that FlairsTech's pricing fit their budget and offered good value for the cost, resulting in improved site performance and reduced technical issues. Overall, feedback indicates a strong sentiment towards the company's cost-effectiveness and the quality of their deliverables.Was this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Ver-A-Fast has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction in areas such as project management and responsiveness. Notably, they achieved service level goals of 85% and maintained a 15% connection rate for calls. Clients highlighted their impressive customization options and consistent performance, emphasizing the reduction in staff needs and improved response times. Overall, Ver-A-Fast is recognized as a reliable partner in enhancing customer engagement.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mattress Retailer
5.0 — Ver-A-Fast supported a mattress retailer's CX team by handling customer contacts, including phone calls, post-purchase support, pre-purchase inquiries, and a sales program. Read moreWas this helpful?
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
10 of 17 Answering services reviews are 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
XACT has received overwhelmingly positive feedback in the Answering Services category, with 90% of clients expressing satisfaction regarding service quality and responsiveness. Key strengths include their effective communication, flexibility in addressing client needs, and ability to manage high call volumes efficiently. Clients noted the company's comprehensive training and adaptability, which significantly improved customer experience. Areas for improvement involve ongoing training and proactive updates about service changes. Overall, XACT is regarded as a reliable partner in enhancing operational efficiency and customer satisfaction.
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16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
Industry Experience
XACT has demonstrated expertise across various industries, including Manufacturing, Insurance, Logistics, Real Estate, and Education. Clients frequently highlight their excellent customer service, adaptability, and effective project management. Positive feedback emphasizes their ability to meet specific needs, streamline processes, and enhance customer satisfaction. Overall sentiment is notably positive, particularly in sectors requiring high service levels, such as Insurance and Education, where XACT's impact is profound and often transformative.
Read All ReviewsSelect Industry to see insights
Manufacturing eCommerce Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Other industries Education Arts, entertainment & music Advertising & marketing Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
1 of 1 Answering services reviews is 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Uassist.ME has received overwhelmingly positive feedback for its answering services, with clients emphasizing their effective communication and problem-solving skills. One client stated, 'Hector is doing a great job — he is a really good problem solver!' 100% of reviewers noted the company's strong project management capabilities. Clients appreciated their responsiveness and ongoing support, with no negative feedback reported. Overall, Uassist.ME demonstrates expertise and a significant positive impact on client operations.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
Industry Experience
Uassist.ME has garnered positive feedback across various industries, including Advertising & Marketing, Contracting, Financial Services, Real Estate, Food & Beverage, and Information Technology. Clients commend their expertise in data management, customer service, and lead generation, showcasing strengths in communication, reliability, and adaptability. Overall sentiment is favorable, especially in Advertising & Marketing and Real Estate, where businesses highlight increased efficiency and improved customer satisfaction, making Uassist.ME a suitable partner for companies in these sectors.
Read All ReviewsSelect Industry to see insights
Construction Advertising & marketing Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Other Industry Legal Real estate IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Answering services70% Inbound appointment scheduling15% Virtual receptionistSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
5 of 5 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
The reviews for Appointment Setter Online highlight strong performance in appointment-setting services, with 80% of clients expressing satisfaction. Key strengths include impressive response times, effective lead conversion rates, and strong communication. Clients reported a 40% increase in qualified appointments and an 80% conversion rate from leads. Areas for improvement noted were occasional needs for faster updates. Overall, the company is recognized for its professionalism and expertise, with clients recommending it for similar service needs.
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18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 18 projectsHit Rate Solutions is a service provider specializing in Contact Center Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Support Services. Reviews highlight their professionalism, timely delivery, and cost-effectiveness, with a focus on efficient communication and customer care. Approximately 85% of customers commend their quick project handling and responsiveness, while feedback also suggests potential improvements in language services.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Hit Rate Solutions has received overwhelmingly positive feedback for their answering services, with 100% of reviewers expressing satisfaction. Clients commend their quick response times, reliability, and ability to reduce administrative workloads. Notable strengths include effective communication and tailored service offerings, with specific praise for the reduction in processing time and efficient management of client interactions. Areas for improvement mentioned were minimal, highlighting the company's strong performance overall.
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6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, and healthcare. Feedback highlights their effective recruiting, customer service, and lead generation capabilities. Clients appreciate their responsiveness, project management, and cost-effectiveness, particularly in financial services where they supported operations and compliance tasks. In real estate and dental sectors, they excelled in lead generation and client interactions. Overall, clients express strong satisfaction, making Hit Rate Solutions a suitable partner for businesses seeking reliable support in these industries.
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Arts, entertainment & music Financial services Real estate Healthcare Consumer products & services Consulting Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hit Rate Solutions is consistently praised for providing excellent value for money, with multiple clients noting that their pricing fits within budget constraints. Feedback highlights the company's ability to deliver quality services efficiently, leading to significant improvements in workflow and productivity. Clients appreciated the competitive rates while receiving high-quality support, indicating that Hit Rate Solutions effectively balances cost and service quality. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction with the financial investment made.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
1840 & Company received positive feedback for their Answering services, with 90% of reviewers noting improved customer interaction and response times. Clients appreciated their professionalism and proactive communication, with specific mentions of decreased customer complaints and enhanced patient education. However, reviews highlighted a minor area for improvement regarding billing time-zone transitions. Overall, the company's expertise in managing inbound and outbound calls has had a significant positive impact on client satisfaction.
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4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
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Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Collaborative
Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.-
Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.
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1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
0 of 1 Answering services reviews is 5 stars$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Overall, six eleven global services has received positive feedback for their Answering services, with a 95% satisfaction rate among clients. Clients highlight their expertise in staffing and responsiveness, noting effective communication and commitment to projects. One client emphasized the longevity of staff engagement, stating that resources provided have become excellent managers. However, suggestions for improvement include digitizing processes further. Overall, the sentiment is highly favorable, showcasing their significant impact on operational efficiency.
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1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Wing Assistant has received overwhelmingly positive feedback for their Answering Services, with 100% of clients noting their dedication and dependability. Customers highlighted the company's capability to efficiently manage client inquiries and assist with daily tasks, leading to increased practitioner and client engagement. Clients appreciated the timely delivery and thoroughness of project execution, with no reported areas for improvement. Overall, their professionalism and cultural alignment garnered high ratings and satisfaction from clients.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
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Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
1 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Services Company
4.5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
1 of 3 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives.
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1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
20% Call Center Services10% AI Agents10% Account-Based Marketing +610% Conversion Optimization10% Customer Service Outsourcing10% Digital Strategy10% Email Marketing10% Product Marketing10% Public RelationsFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
9 of 21 Call Center Services reviews are 5 stars17 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Other industries Automotive Construction Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchExpertCallers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +410% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesFocus Areas
70% Answering services20% Inbound appointment scheduling10% Virtual receptionistSee all 5 projectsHoratio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.
Industry Experience
Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
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Retail Publishing Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
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This provider is fluent in 6 languages:
- Spanish
- English
- German
- Portuguese
- Italian
- French
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 80 projectsDMT Business Development is a lead generation company specializing in outbound lead generation and sales pipeline expansion. Across their reviews, 100% of clients commend their proactive communication, expertise, and ability to deliver timely, qualified leads. Their services consistently result in high engagement rates and significant sales pipeline growth, demonstrating their effective strategies and personalized approach.
1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.
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23 of 23 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Employee Onboarding Platform
5.0 — DMT Business Development provided lead generation services for an employee onboarding platform. The team managed outbound lead generation and targeted companies that matched the client's ideal Read moreWas this helpful?
Industry Experience
DMT Business Development has garnered positive feedback across various industries, including business services, financial services, media, and information technology. Clients commend their expertise in lead generation, appointment setting, and strategic outreach, noting significant improvements in sales pipelines and decision-maker engagement. The overall sentiment reflects satisfaction with DMT Business Development's proactive communication and adaptable strategies, making them a suitable partner for companies seeking growth in diverse sectors.
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Other industries Business services Financial services Media Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DMT Business Development is recognized for delivering good value for money, with several clients noting that their pricing fits within budget constraints. Feedback highlights the company's effectiveness in generating qualified leads and booking meetings, with clients often reporting significant increases in sales opportunities. For instance, one client mentioned booking 30 meetings, while another saw a 40% increase in leads. Overall, the sentiment reflects satisfaction with the cost-effectiveness of DMT Business Development's services.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
TECHSPEED INC has received overwhelmingly positive feedback for their Answering services, with 100% of reviewers praising their effective project management and communication. Clients noted a high call resolution rate and efficient data entry, processing over 1300 time cards weekly with minimal errors. Reviewers highlighted the team's proactive approach and commitment to quality, emphasizing their responsiveness to needs. Overall, their expertise and dedication resulted in a smooth and productive partnership, with no reported areas for improvement.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 7 projectsHire Live Support Inc is a customer support services company specializing in contact center services, including inbound and outbound call centers, telephonic support, and customer care services. Reviews highlight their exceptional project management and ability to maintain over 90% customer satisfaction, with 100% of testimonials praising their seamless integration as an extension of client businesses.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Hire Live Support Inc has demonstrated exceptional expertise in providing answering services, particularly for 24/7 customer support. Client feedback indicates a high level of satisfaction, with over 90% consistent customer satisfaction and an average first response time of under 60 seconds. The company's ability to adapt and scale resources as client needs evolve has been highlighted as a key strength. Overall, the reviews reflect a strong, long-term partnership, showcasing Hire Live Support Inc's commitment to delivering high-quality services.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales & Customer Support Resources for Telecoms Business
5.0 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. Read moreWas this helpful?
Industry Experience
Hire Live Support Inc has demonstrated proficiency across several industries including Fitness, Business Services, Telecommunications, Financial Services, and Manufacturing. Clients noted their strengths in managing customer support, reducing administrative burdens, and enhancing overall operational efficiency. The feedback highlights consistent high-quality service, quick response times, and an ability to scale with client needs, with a predominantly positive sentiment across all sectors. Potential clients in these industries can expect reliable support and a professional partnership.
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Fitness Manufacturing Financial services Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Hire Live Support Inc for its cost-effectiveness and overall value for money. Feedback indicates that their pricing fits within clients' budgets while delivering exceptional service quality. One client noted that they spent less than $10,000 and experienced a tenfold increase in operational efficiency. Another highlighted that Hire Live Support Inc provided good value for the cost, resulting in improved customer satisfaction and retention. Overall, the sentiment reflects a strong appreciation for the financial investment relative to the benefits received.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
40% Call Center Services25% Web Development20% Search Engine Optimization +115% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Advertising Agency
5.0 — Staybright Design Private Limited provided call center services for a digital advertising agency. The team handled customer interactions, implemented a call tracking system, and designed call center Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries, including financial services, advertising & marketing, food & beverage, manufacturing, and real estate. Clients have praised the company for its strong project management, timely delivery, and effective customer support, resulting in improved customer satisfaction and engagement metrics. Overall sentiment is highly positive, with indications that Staybright Design Private Limited is well-suited for projects requiring strategic sales optimization, customer support enhancements, and marketing solutions across these sectors.
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Real estate Advertising & marketing Food & Beverage Manufacturing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Staybright Design Private Limited has received positive feedback regarding its overall cost and value for money. Clients have highlighted that the company's pricing fits their budgets while delivering impressive quality and effective solutions. One client noted that Staybright Design Private Limited offered good value for the cost, while another emphasized their commitment to customer satisfaction, stating they exceeded expectations. Overall, clients consistently mention the strong return on investment achieved through their services.Was this helpful?
$850 Best for small businesses needing inbound coverage $1,200 Growing businesses needing inbound + outbound $1,500 High-volume operations needing 24/7 blendedView PackagesInbound & Outbound Call Centre Support
Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 teamWas this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
30% Answering services60% Virtual receptionist10% Inbound appointment schedulingSee all 73 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
4 of 4 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$10,000 – $49,000 avg. project costAnswering services Experience
Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
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Industry Experience
Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing a range of administrative, accounting, and operational support services. Overall, the reviews are overwhelmingly positive, with 100% of clients praising their reliability, accuracy, and responsiveness. Approximately 50% of reviewers specifically highlighted the company's ability to improve organization and efficiency in their operations.
Reviews mention Well-organized projects
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding their well-organized project management. Clients have praised their ability to consistently deliver tasks on time, maintain clear communication, and adapt to changing priorities. One client highlighted their responsiveness and professionalism, while another noted the significant improvements in the quoting process due to The Hour's structured approach. Overall, the sentiment reflects satisfaction with their organized and efficient handling of projects.-
Recruitment Services for Technical Recruitment Firm
5.0 Aug 8, 2022The Hour - Back Office and Virtual Assistant Services has been outstanding in terms of project management. They’re incredibly organized and have excellent communication skills. They use project management tools such as Trello to keep everything on time and organized. They are highly effective, efficient, and calm under pressure — they are able to manage multiple projects and tasks at the same time and ensure that our needs and our clients’ needs are met.
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Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Architectural Design & CRM Consulting for Real Estate Co
5.0 Feb 14, 2025Their project management was well-organized and reliable. They kept things on track, communicated updates regularly, and quickly adapted to any changes or requests we had. Their structured approach keeps everything organized and the main reason of our satisfaction.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Insurance Services & Brokers for Insurance Company
5.0 Jul 21, 2026The project management is excellent, and we have an overall positive experience. The team consistently delivers on time, communicates clearly, and is quick in responding. They are adaptable and flexible.
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17 of 17 reviews are 5 stars$10,000 – $49,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
The Hour - Back Office and Virtual Assistant Services has received consistently positive feedback over the past six months, highlighting their reliability, responsiveness, and accuracy. Clients note improved organization and efficiency in various tasks, such as accounting, administrative support, and customer service. Specific praises include timely project delivery and effective communication, with clients appreciating their ability to adapt quickly to changing priorities. Overall, clients express high satisfaction with the services provided and report no significant areas for improvement.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across several industries, including Insurance, Financial Services, Real Estate, eCommerce, Medical, and Information Technology. Clients consistently highlight strengths such as reliability, responsiveness, and efficiency in managing tasks related to benefits administration, accounting, property management, and customer service. The overall sentiment is highly favorable, indicating that the company excels in providing tailored operational support that enhances organizational efficiency and improves client satisfaction across diverse sectors.
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Financial services Advertising & marketing Pharmaceuticals Human Resources Software Business services Insurance Retail Information technology Real estate eCommerce Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its cost and value for money. Clients consistently highlight the affordability and good value for the services provided, with many stating that the pricing fits their budget well. For instance, one client noted the 'good value for cost' while another emphasized how they were able to focus on growing their business thanks to the efficient and affordable services. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of support received.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Afrishore BPO's services, highlighting their impressive customer service support that led to 100% client retention and positive feedback. One client noted the team's warm and friendly demeanor, stating that their level of service and care is exceptional. They appreciated the alignment of company values and culture, which contributed to a successful partnership. Overall, the sentiment reflects a strong endorsement of Afrishore BPO's performance and commitment to client success.-
Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026The measurable outcomes from the project that demonstrate progress or success include 100% client retention and some clients being upselled by the Afrishore team. The great client feedback further highlights their exceptional performance. They delivered the entire scope of the project in the timelines that were agreed upon and even were open to adding in new deliverables as the project went on.
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Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
2 of 2 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Task Virtual has received overwhelmingly positive feedback for its Answering services, with clients highlighting its operational support, flexibility, and professionalism. Approximately 90% of reviewers praised the company's responsiveness and ability to adapt to changing client needs. Clients reported significant operational benefits, with one client processing over 3,500 requests in six months due to Task Virtual's support. While there were minor suggestions for improving onboarding processes, overall sentiment reflects that Task Virtual effectively relieved internal teams of repetitive tasks, allowing them to focus on strategic priorities.
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4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
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Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.Was this helpful?
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UndisclosedUndisclosed250 - 999Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Read 24 Reviews7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
2 of 3 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Go Answer has received overwhelmingly positive feedback for their answering services, with 85% of reviewers highlighting their professionalism and responsiveness. Clients appreciate the quality of interactions, noting increased lead conversions and a reduction in call abandonment rates to under 5%. Notably, 90% of reviewers commend their communication skills and the ability to handle challenging situations with empathy. Areas for improvement include enhancing training transparency and bilingual support. Overall, Go Answer is seen as a reliable and effective partner in client communication.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has demonstrated expertise across various industries including Legal, Financial Services, Hospitality, and E-commerce. Legal clients commend their professionalism and empathetic communication, significantly increasing lead conversions. Financial services clients appreciate their cost-effectiveness and reliability, noting substantial savings and improved response times. The Hospitality sector highlights their efficiency in call handling, although some desire more personalized service. Overall, Go Answer is well-regarded for enhancing customer interactions and operational efficiency across these sectors.
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Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail Healthcare EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings reported. One client highlighted a 66% reduction in costs compared to their previous service, while another indicated a monthly saving of approximately $1,500. Overall, clients appreciate the professionalism and quality of service provided, with sentiments reflecting that the pricing aligns with the high quality received. However, some feedback suggests that costs can escalate depending on usage, indicating variability in value based on client needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
Industry Experience
SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249Vancouver, WA
Services provided
25% Call Center Services60% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsVirtualCare Assistants is a company specializing in Contact Center Services and Customer Support Services tailored for healthcare practices. Across their reviews, they are praised for enhancing operational efficiency and streamlining administrative tasks. Approximately 90% of reviewers highlight their reliability and proactive communication skills, while 100% report improved referral management and task reduction.
1 of 2 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
VirtualCare Assistants has received positive feedback for its Answering services, with clients noting impressive communication skills and professionalism. One client reported a 10-15% reduction in repetitive tasks, enhancing team focus on patient care. Most clients appreciated the company's ability to exceed expectations and deliver projects on time, highlighting the effectiveness of their virtual assistants. Overall, reviews reflect strong satisfaction, with no significant weaknesses identified.
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2 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing & Call Answering for Healthcare Co
5.0 — VirtualCare Assistants provides call answering services for a healthcare provider. The team manages appointments, sends important questions to the providers, and faxes progress notes to primary Read moreWas this helpful?
Industry Experience
VirtualCare Assistants has demonstrated extensive expertise in the medical industry, specifically supporting clinics and healthcare providers with administrative tasks, insurance verification, and patient communication. Clients have noted improvements in operational efficiency and patient care, highlighting strengths in responsiveness, professionalism, and task management. The overall sentiment is highly positive, particularly for organizations seeking to streamline operations and enhance patient focus in medical settings.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of VirtualCare Assistants consistently highlight the company’s competitive pricing and overall value for money. One client noted that their pricing fit their budget and appreciated the good value for the cost. Another client echoed this sentiment, stating that the costs aligned well with their financial expectations while delivering effective services. Overall, feedback reflects a positive sentiment regarding the affordability and quality of services provided by VirtualCare Assistants.Was this helpful?
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Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Reviews for Assistring LLC in Answering services are overwhelmingly positive, with 90% of clients noting significant improvements in customer satisfaction and efficiency. Clients commend their expertise in managing call center operations, leading to reduced response times and increased positive feedback. Notable strengths include effective project management and a commitment to quality service. Areas for improvement highlighted include enhancing technology for tracking customer interactions. Overall, Assistring LLC is recognized as a reliable partner in elevating customer service operations.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +220% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsFGC+ is a company specializing in Contact Center Services, offering comprehensive Customer Support Services through both Inbound and Outbound Call Center operations. Reviews highlight a 100% positive feedback rate, emphasizing their exceptional work ethic and proactive leadership, which consistently meets organizational needs and enhances project initiatives.
0 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing/Call Center for Timekeeping Co
4.0 — FGC+ provides customer service outsourcing and call center services for a payroll and timekeeping company. The team assists the client's end customers in a call center environment. Read moreWas this helpful?
Industry Experience
FGC+ has demonstrated notable expertise in the business services sector, particularly in providing technical support for payroll and timekeeping platforms. Clients have praised FGC+ for their proactive leadership, strong work ethic, and effective communication, resulting in enhanced project outcomes such as improved customer satisfaction and operational metrics. The overall sentiment reflects a high level of trust and collaboration, making FGC+ a strong candidate for organizations within the business services industry seeking reliable support solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FGC+ is perceived as providing excellent value for money, with clients highlighting their proactive support and strong work ethic. One client noted the company's responsiveness and leadership as key reasons for maintaining a long-term relationship. Despite a desire for improvements in the hiring process, overall sentiment indicates satisfaction with the cost relative to the quality of service delivered, making FGC+ a trusted partner in their projects.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$5,000+$25 - $49 / hr10 - 49Sheridan, WY
Services provided
10% Call Center Services15% Custom Software Development15% Mobile App Development +710% AI Development10% Cloud Consulting & SI10% IT Staff Augmentation10% IoT Development10% Unified Communications Consulting & SI5% API Development5% DevOps Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsSocobee provides comprehensive IT support and back-office services. Reviews highlight their efficient intake process, dedicated teams for each department, and effective project management. Clients appreciate the breadth of services offered and seamless communication, indicating high satisfaction with their professional approach and capabilities.
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UndisclosedUndisclosed10 - 49Portland, OR
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingSee all 8 projectsPhysicians Answering Service is a dedicated provider of after-hours contact center services, specializing in handling inbound call center and customer support services for medical and healthcare facilities. The company receives overwhelmingly positive feedback, with clients praising their proactive communication, reliability, and flexibility. Approximately 90% of reviews mention their exceptional customer care services and efficient call handling, highlighting their consistent and personable approach.
5 of 6 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Overall feedback on Physicians Answering Service within the Answering services sector is highly positive, with 90% of reviews expressing satisfaction. Clients commend their responsiveness, flexibility, and proactive communication, noting the effective handling of after-hours calls. Noteworthy strengths include a dedicated team and personalized service, with clients appreciating the ease of communication and reliability. However, some suggested improvements include clearer messaging in sensitive situations. Overall, they have built strong, long-term relationships with clients across various sectors.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
After Hours Call Support for Pediatric Medical Clinic
5.0 — Physicians Answering Service provides after-hours phone answering and message forwarding to a pediatric clinic. Their team coordinates with an RN triage service and looks to the client for Read moreWas this helpful?
Industry Experience
Physicians Answering Service has demonstrated strong expertise within the healthcare sector, particularly in pediatric, specialty medical, fertility, and hospice services. Clients consistently highlight their responsiveness, reliability, and proactive communication. Feedback indicates that they excel in managing after-hours calls and triaging patient needs effectively. Overall sentiment is highly positive across all sectors, suggesting that organizations seeking dependable and personalized answering services, especially in healthcare, would find a strong match with this provider.
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Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with the cost and value for money provided by Physicians Answering Service. Investments range from $2,400 to $50,000, with feedback highlighting the service's responsiveness and flexibility. One client noted their ongoing partnership for over a decade due to consistent performance, while another appreciated their willingness to adapt to specific needs. The general sentiment indicates that clients find the pricing reasonable, given the high level of service and support received.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results.
Reviews mention Communicative
Overall, Intelemark received positive feedback regarding their communicative approach. Clients highlighted their responsiveness, with one stating that inquiries were addressed within a day. Weekly calls and detailed reporting were noted as effective communication methods, enhancing project management. For instance, one client praised the COO's direct involvement, emphasizing the seamless communication throughout the engagement. Such consistent communication contributed significantly to the clients' satisfaction and trust in Intelemark's services.-
BPO Services for Software Company
5.0 Mar 9, 2022Intelemark has performed excellently. Their communication is great, and whenever I have a question, someone comes back to me within a day. Elaine is very organized and nice to work with, and she’s always aware of what her team is doing. Additionally, we have a weekly call to discuss how the appointments went and answer questions from their team.
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Appointment Setting for Cloud Consulting Company
5.0 Nov 4, 2021We had weekly calls which were very helpful in keeping the campaign on track. I was impressed with the project's results and the team's communication.
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Lead Generation & Appointment Setting for Job Posting Firm
3.5 May 7, 2020Their communication skills are absolutely fantastic. I had a project manager who I worked directly with alongside their COO who was on a majority of our calls. Each of the reps also participated in a weekly call where they could ask questions of me and share successes or concerns.
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Call Center & Lead Generation Support for Benefits Firm
5.0 May 1, 2020The project lead was extremely attentive to our project and on top of all of the different campaigns. We had frequent communication throughout the week. From a communication perspective, everyone on their team was outstanding.
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Lead Gen & Appointment Setting for Medical Device Company
5.0 May 5, 2020Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Software Company
5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.
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Energy & natural resources Consulting Manufacturing Other Industry Medical IT Services Financial services Healthcare Chemicals & BiotechnologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
56% Answering services33% Virtual receptionist11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.
7 of 9 Answering services reviews are 5 stars$10,000 – $49,000 avg. project costAnswering services Experience
Anserve Inc. has received overwhelmingly positive feedback for their answering services, with 95% of reviewers expressing satisfaction. Key strengths include excellent responsiveness, professionalism, and effective communication, with 80% noting their ability to accommodate specific client needs. Clients appreciate the cost-effective solutions and seamless integration into operations. Notably, one client mentioned their reliable performance during crises, demonstrating their commitment to service excellence. Overall, Anserve Inc. is recognized for enhancing customer care and operational efficiency.
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10 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Services for Nephrologist's Office
4.5 — Anserve Inc. provides answering services for a kidney doctor’s office. The team takes messages after hours. They contact the doctor via text or phone call in urgent cases. Read moreWas this helpful?
Industry Experience
Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
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Medical Healthcare Other Industry Real estate Financial services Consumer Products Energy & natural resources Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.Was this helpful?
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Reviews mention Efficient
Clients consistently highlight the efficiency of Fusion CX's services, noting significant time and cost savings. One client reported saving at least 120 hours and $4,000 monthly, while another emphasized their ability to generate leads quickly and reliably. Feedback indicates that Fusion CX effectively reduces workload and enhances operational efficiency, with one client stating, "They are great, fast, and reliable." Overall, the sentiment reflects strong approval of their efficient service delivery.-
Lead Generation for Nonprofit
4.0 Aug 14, 2017The service provider's ability to generate leads and save us money stands out. We have worked with them for four years and it's ongoing. Their services are highly recommended due to their efficiency in delivering results.
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Call Overflow & Screening Support for Hospitality Company
4.0 Nov 2, 2017The service saves time and money as far as labor while my employee can be doing other things. Their strengths are saving me time and labor.
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2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read moreWas this helpful?
Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
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Retail Business services Information technology IT Services Telecommunications Nonprofit Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Fusion CX as offering competitive pricing and good value for money. For instance, one client highlighted that their services saved them approximately $4,000 in labor costs monthly, while another noted they provide affordable rates covering a wide range of services. However, some feedback indicated that pricing could be improved further, suggesting a desire for a more transparent pricing structure. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the financial savings and quality of service.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
100% Answering servicesSee all 10 projectsBoldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Overall, feedback on Boldr's answering services is highly positive, with 85% of reviewers expressing satisfaction regarding their expertise and project execution. Clients highlight significant cost savings, such as $6 million annually, and commend their strong communication and low attrition rates. Notably, one client praised Boldr as a 'genuine business partner.' However, a recurring theme of improvement mentioned is the hiring timeline, which could be more efficient. Clients recommend clear communication to maximize the partnership's effectiveness.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
40% Call Center Services30% Back Office Outsourcing20% Robotics Process Automation +110% Generative AIFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 7 projectsVSynergize is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. The reviews highlight a positive reputation, with over 90% of feedback emphasizing their strengths in generating new business and efficient call handling. Clients appreciate their strong team dynamics and the ability to save significant resources, with minimal areas identified for improvement.
1 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting for Transportation Company
4.5 — Read moreWas this helpful?
Industry Experience
VSynergize has demonstrated robust expertise across various industries including food, information technology, telecommunications, and consulting. Clients from the food sector praised their deep industry knowledge and attention to detail, yielding a significant increase in sales. In IT, they effectively scaled sales development resources, achieving a high volume of qualified leads. Telecommunications firms reported strong teamwork and new business generation capabilities. Overall, feedback indicates that VSynergize excels in sales outsourcing and customer engagement, making them a strong candidate for companies in these sectors.
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Publishing Transportation Telecommunications Consulting Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding VSynergize's cost-effectiveness, noting that while they are not the cheapest option available, their pricing structure is designed with client needs in mind, providing good value for money. One client highlighted that their proposal was appealing compared to competitors, stating, "They weren’t the cheapest, but they weren’t the most expensive." Another client mentioned significant savings, estimating a monthly reduction of nearly $15,000, underscoring the company's ability to deliver substantial financial benefits.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsOnQ Global is a distinguished provider specializing in Contact Center Services and Customer Support Services, offering a comprehensive range of solutions, including Inbound and Outbound Call Center operations and Customer Care Services. The feedback from reviews is overwhelmingly positive, with approximately 98% of reviewers noting impressive work quality and efficient project management. They are praised for their exceptional customer service, rapid onboarding, and seamless integration with clients' processes.
3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
OnQ Global has received overwhelmingly positive feedback regarding their Answering services, with 90% of reviewers expressing satisfaction. Clients commend their expertise in managing high call volumes, with metrics showing an average speed to answer of under 7 seconds and resolution rates around 97-98%. Common themes highlight their strong leadership, commitment to quality, and effective integration as an extension of clients' teams. While there were minor suggestions for improvement in SOP adherence, the overall sentiment reflects a reliable partnership that significantly enhances customer service capabilities.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Outsource and Save has received overwhelmingly positive feedback in their Answering services, with 100% of clients satisfied with their results. Strengths highlighted include their effective communication, bilingual staff, and ability to streamline operations, particularly in scheduling and logistics. Clients appreciate their transparency and quick onboarding process. Notably, their strategic hiring led to significant payroll savings and improved customer service, ensuring no missed calls or appointments.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
70% Answering services30% Inbound appointment schedulingSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 10 projectsSelect VoiceCom is a Contact Center Services provider specializing in customer support, inbound and outbound call handling, and telemarketing services. Reviewers highlight their professionalism, timely delivery, and alignment with company values, with 80% noting improved outcomes such as increased customer satisfaction and sales. Areas for improvement include proactive account management and goal-checking.
1 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$200,000 – $999,999 avg. project costAnswering services Experience
Select VoiceCom has received predominantly positive feedback for its Answering services, with clients praising its effective call handling and quality control. A notable 95% satisfaction rate was mentioned in reviews, highlighting the company's commitment to accuracy and client needs. Clients appreciated their proactive problem-solving and adaptability, ensuring timely deliveries and a seamless workflow. While some feedback suggested a desire for increased proactive training support, overall sentiment reflects strong performance and valuable partnership.
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2 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for MarTech Company
5.0 — Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products Read moreWas this helpful?
Industry Experience
Select VoiceCom has demonstrated expertise across various industries, including financial services, media, business services, advertising & marketing, legal, and insurance. Clients praised Select VoiceCom for their effective customer service, talent acquisition, and project management skills, leading to improved sales, client satisfaction, and operational efficiency. The overall sentiment is positive, highlighting their strong culture fit and commitment to quality, making Select VoiceCom a suitable partner for diverse projects in these sectors.
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Insurance Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Big Outsource has received overwhelmingly positive feedback for their Answering services, with clients noting their reliability and cost-effectiveness. A significant 95% of reviewers commend their exceptional communication and responsive leadership. Clients have experienced growth and improved efficiency, attributing these successes to Big Outsource's support. The team is praised for their proactive approach, with 100% of clients stating they would recommend their services. Overall, the sentiment is highly favorable, highlighting Big Outsource's expertise and commitment to client satisfaction.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Support for Health Consultation Firm
5.0 — Big Outsource provides ongoing customer support for a health consultation firm. Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.
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Medical Legal Healthcare Software Financial services Other industries Wellness & Fitness Beauty Real estate Telecommunications Beauty & Cosmetics Consulting Retail Consumer Products Information technology eCommerce Chemicals & Biotechnology Arts, entertainment & music Education Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.Was this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
75% Answering services15% Virtual receptionist10% Inbound appointment schedulingSee all 20 projectsAnswering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
6 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Answering Service Care has received predominantly positive feedback for their answering services, with 85% of clients expressing satisfaction in areas such as responsiveness and reliability. Clients appreciated the 24/7 live agent availability, effective communication, and the ability to handle calls and messages accurately. Noteworthy strengths include their bilingual services and a strong alignment with client needs. However, 15% of reviewers noted minor areas for improvement, such as agent energy and call recognition efficiency.
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9 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Industry Experience
Answering Service Care has received positive feedback across various industries, including Food & Beverage, Healthcare, Real Estate, and Manufacturing. Clients praised their 24/7 customer service, responsiveness, and ability to handle calls effectively. The Food & Beverage sector highlighted their professionalism, while Healthcare clients valued their bilingual services and appointment scheduling capabilities. Overall sentiment is favorable, positioning Answering Service Care as a strong choice for businesses seeking reliable call management solutions across diverse sectors.
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Food & Beverage Other industries Media Real estate Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Answering Service Care's competitive pricing as a key factor in their selection, with multiple reviews stating that the service fits their budget well. For instance, one client mentioned, 'Pricing fit our budget,' while another noted, 'Their pricing is slightly lower than competitors.' Overall sentiment reflects a strong perception of value for money, as clients reported significant benefits from the service, indicating that it has effectively paid for itself through improved customer engagement.Was this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
Reviews mention Communicative
IntelligentBee has received positive feedback regarding their communicative approach, with clients highlighting their commitment to maintaining healthy and fluid communication. One client noted their responsiveness and dedication to continuous improvement based on feedback, which enhances overall service quality. Additionally, the effective collaboration between IntelligentBee's support team and the client's internal teams was emphasized, indicating a strong communication dynamic. Overall, the sentiment regarding their communication skills is highly favorable.-
Customer Service Support for Open-Source Management SaaS Co
4.5 Oct 3, 2023The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include Virtual Meetings, Email, or Messaging Apps.
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Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
Read All ReviewsSelect Industry to see insights
Automotive Media IT Services Software Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.Was this helpful?
$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interactionView PackagesCommunity Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.Was this helpful?
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Healthcare Answering Services
-
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
23/40.015.6/20 Reviews3.7/10 Clients & Experience3.7/10 Market PresenceService focus
70% Call Center Services80% Answering services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
29.5/40.015.6/20 Reviews9.7/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
26.5/40.016/20 Reviews5.7/10 Clients & Experience4.9/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
28.8/40.014.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
32.5/40.015.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
28.7/40.015/20 Reviews9.5/10 Clients & Experience4.2/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
30.9/40.020/20 Reviews4.6/10 Clients & Experience6.3/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
32.9/40.019.4/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
22.5/40.016.6/20 Reviews1.8/10 Clients & Experience4.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.4/40.017/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
31.8/40.016.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
29.9/40.015.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
26.1/40.017.8/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
31.9/40.017.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
26.9/40.015.4/20 Reviews7.4/10 Clients & Experience4.1/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29/40.015.8/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.4/40.016.2/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
27.7/40.015.2/20 Reviews8/10 Clients & Experience4.5/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
26.2/40.014.6/20 Reviews7.3/10 Clients & Experience4.3/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services15% Answering services80% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
27/40.016.2/20 Reviews6.9/10 Clients & Experience3.9/10 Market PresenceService focus
100% Call Center Services50% Answering services -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
28.2/40.014/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other
Latest Answering Services Articles
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