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OPPORTUNITY IS CALLING...

Call Experts is a total Contact Center solution for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a help desk, order taking, or has any other telephone or messaging needs, we are here to make it all possible. Call Experts offers complete customization for all of your individual preferences. Check out our listing of most common services or industries for additional details.

Basic info

No free trial

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Charleston, SC
  • Year founded
    Founded 1982

1 Locations

  • Charleston , SC

Select Focus Area
Customer Service Outsourcing
Outbound Services
Industries
Information technology
13%
Legal
13%
Medical
13%
Real estate
13%
Advertising & marketing
12%
Consumer products & services
12%
Financial services
12%
Media
12%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 0.8 /5

What Clients Have Said

Call Experts offers monthly billing with clients reporting annual costs under $1,000. They provide effective service, saving clients time and costs, averaging around $300 monthly. Clients appreciate the value and expertise, indicating strong satisfaction with the overall cost-effectiveness of the service.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 16 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Highly Rated Similar Providers

Call Experts Review Insights

Overall Review Rating

4.4
  • Quality 0.9
  • Schedule 0.9
  • Cost 0.8
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Established Client Relationships

    Long-term relationships with clients, some dating back to 2008, highlight the reliability and trust in Call Experts' services, underscoring their ability to maintain client satisfaction over time.

  • Room for Service Expansion

    Clients suggest that Call Experts could expand their service offerings and improve call rate handling to better meet client demands. This feedback indicates opportunities for service enhancement.

  • Consistent Billing Structure

    The company employs a straightforward monthly billing structure, which clients find convenient and predictable for managing their budgets.

  • Strong Service Quality

    The quality of service provided by Call Experts is praised, with clients noting that they meet goals and deliver high-quality customer interactions. This has positively impacted client satisfaction levels.

  • Cost and Time Savings

    Clients report significant savings in time and money by outsourcing call handling to Call Experts. The service eliminates the need for in-house staff dedicated to customer service, resulting in operational efficiencies.

  • Effective Call Handling

    Call Experts efficiently handle a significant volume of inbound calls, providing consistent and reliable service to clients. This allows businesses to focus on their core activities without worrying about customer inquiries.

Call Experts Reviews

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Call Experts Has Been Beneficial

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"We've been very happy with the change. It has been very beneficial."

Jun 21, 2017
Senior Manager, Administration
Anonymous
  • Telecommunications
  • Washington, United States
  • 11-50 Employees
  • Survey Response

Quick and Quality Service

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"We’ve had no problems so far and the answering service company has helped us increase our marketing sales."

Jun 21, 2017
President, IT
Anonymous
  • Manufacturing
  • Sugar Land, Texas
  • 1,001-5,000 Employees
  • Survey Response

Very Helpful and All Around Good Quality

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"I like the fact that they give us our messages in convenient ways via email and it helps us get ahead and make our dead lines."

Jun 21, 2017
Vice President, IT
Anonymous
  • Financial services
  • Old Bridge, New Jersey
  • 5,001-10,000 Employees
  • Survey Response

Call Experts Provides Better Service and Technology.

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"They have performed very well and feedback from clients has been very positive."

Jun 21, 2017
Director, Finance
Anonymous
  • Financial services
  • Hoboken, New Jersey
  • 501-1,000 Employees
  • Survey Response

Call Experts Fits Well With Healthcare Company

  • Call Center Services
  • $10,000 to $49,999
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It works great and fits very well with my company."

Jun 21, 2017
President, IT
Anonymous
  • Other industries
  • Columbus, Ohio
  • 501-1,000 Employees
  • Survey Response

Great Price and Improved Customer Service

  • Call Center Services
  • $10,000 to $49,999
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"It has been good for our company and has improved our customer service."

Jun 21, 2017
Manager, Administration
Anonymous
  • Other industries
  • Deerfield Beach, Florida
  • 501-1,000 Employees
  • Survey Response

Showing 11-16 of 16 Reviews

Locations (1)

1591 Savannah Hwy CharlestonSC, United States 29407

31 - 40

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