Video Production PROJECT HIGHLIGHT
Top BPO Companies in Maine
21 Companies
List of the Top Maine BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves MaineServices provided
55% Back Office Outsourcing35% Customer Service Outsourcing10% Call Center ServicesUnity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.
1 of 1 Video Production reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
9 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costReviewed 11 times in the past 6 months
Recent reviews of Unity Communications reflect a predominantly positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted significant improvements in operational metrics, such as increased revenue and customer satisfaction. Specific commendations include the team's ability to deliver timely results and maintain clear communication. However, some clients suggested areas for improvement, such as smoother transitions during team changes and more accurate performance evaluations. Overall, Unity Communications is viewed as a reliable partner for various operational needs.
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More responsive than most other service providers
Unity Communications is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr1,000 - 9,999Serves MaineServices provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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1 of 1 Business Continuity Management reviews are 5 stars$50,000 – $199,999 avg. project costBusiness Continuity Management PROJECT HIGHLIGHT
Call Center Services for Gaming Company
5.0 — Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. Read more
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1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costReviewed 1 time in the past 6 months
Recent reviews of Hugo Inc. reflect a highly positive sentiment, highlighting their effective global CX infrastructure and streamlined partner integration processes. A client noted a significant reduction in partner integration time from three weeks to one, alongside an improved Net Promoter Score. Their agile project management and strong communication were also praised, with one client emphasizing the team's ability to address complex challenges independently, showcasing their value as a reliable partner.
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$1,000+< $25 / hr1,000 - 9,999Serves MaineServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingRemote CoWorker is a virtual assistance service provider specializing in tasks such as social media management, administrative support, and lead generation. The company consistently receives positive feedback for its efficiency and adaptability, with reviewers praising its quick turnaround times and excellent project management skills. Clients highlight the professionalism and responsiveness of the staff, with over 80% of reviewers expressing satisfaction with the company's services.
1 of 1 Graphic Design reviews are 5 stars$10,000 – $49,000 avg. project costGraphic Design PROJECT HIGHLIGHT
Virtual Assistance for Entertainment Services Provider
5.0 — Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping Read more
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14 of 17 reviews are 5 starsLess than $10,000 avg. project costReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker highlight a strong overall sentiment, with clients praising their responsiveness, quality of work, and effective project management. Notable feedback includes a client stating they regained 10 hours weekly due to the assistant's efficiency, and another mentioning a significant increase in client bookings. Clients consistently noted the professionalism and adaptability of the team, with no reported areas for improvement. Overall, Remote CoWorker is recognized for their excellent communication and ability to meet specific client needs.
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More responsive than most other service providers
Remote CoWorker is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Serves MaineServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionTECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Reviews mention Easy to work with
Clients consistently highlight TechSpeed Inc.'s ease of collaboration and flexibility in their reviews. One Operations Manager noted that the integration with existing systems was seamless, emphasizing that the workflow between teams was 'very easy.' Additionally, the company's willingness to adapt and assist further enhances their reputation as a cooperative partner. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.
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Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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2 of 2 Translation reviews are 5 stars$10,000 – $49,000 avg. project costTranslation PROJECT HIGHLIGHT
Transcription Services for Consumer Credit Reporting Agency
5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money across various projects. For instance, one client noted that their investment of $25,000–$50,000 yielded significant operational improvements, while another praised their ability to deliver high-quality results at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's cost-effectiveness and the quality of service provided, with many clients stating they would recommend TECHSPEED INC for its outstanding support and responsiveness.
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XACT
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$1,000+$25 - $49 / hr250 - 999Unity, MEServices provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing10% StaffingXACT is a customer service outsourcing company that offers a comprehensive range of services including call center operations, lead generation, and customer support. The reviews indicate a strong emphasis on flexibility, cost-effectiveness, and a collaborative approach, with 80% of clients praising their responsive communication and project management. However, some clients noted areas for improvement in agent proficiency and reporting customization. Overall, XACT is recognized for its commitment to understanding client needs and providing tailored solutions.
0 of 1 Business Consulting reviews are 5 stars$50,000 – $199,999 avg. project costBusiness Consulting PROJECT HIGHLIGHT
Call Center Services for Elevator Service Company
4.5 — After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals. Read more
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More responsive than most other service providers
XACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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small $83 75 Minutes at $1.10 / minute Answering Service. medium $475 500 Minutes at $0.95 / minute Answering Service. large $4,450 5,000 Minutes at $0.89 / minute Answering Service.Telephone Answering Service
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UndisclosedUndisclosed250 - 999Brunswick, ME
Services provided
100% Call Center ServicesTelephone answering service SaviLinx is located in Brunswick, Maine. The team specializes in Call Center Services.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves MaineServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
1 of 1 Employer of Record (EOR) Services reviews are 5 stars1 new review for Employer of Record (EOR) Services in past 6 monthsUnknown avg. project costEmployer of Record (EOR) Services PROJECT HIGHLIGHT
BPO, EOR & Customer Service Outsourcing for Online Platform
5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more
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1 of 1 reviews is 5 starsUnknown avg. project costReviewed 1 time in the past 6 months
Recent reviews of Boldr. highlight strong client satisfaction, particularly regarding their effective BPO services and genuine partnership approach. A notable client, Babylist, reported saving $6 million annually due to Boldr.'s support in scaling their team. They praised Boldr. for low attrition rates and responsive project management. However, some clients noted that the hiring process could be expedited. Overall, clients commend Boldr. for their commitment to quality service and employee care.
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More responsive than most other service providers
Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$10,000+< $25 / hr250 - 999Serves MaineServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBig Outsource provides comprehensive virtual assistance and back-office support services, catering to diverse industries such as eCommerce, EdTech, and telecommunications. The company consistently receives high praise for its professionalism, with over 90% of reviews highlighting their efficient project management and alignment with clients’ values. Clients consistently commend Big Outsource for enhancing operational efficiency and customer satisfaction, with reported improvements in response times and process accuracy.
Reviews mention Exceeds expectations
Clients have consistently reported that Big Outsource exceeds expectations, particularly in enhancing operational efficiency and customer satisfaction. For instance, one client noted a 40% reduction in response times and a 20% increase in customer satisfaction ratings. Another client praised their deep understanding of business needs and commitment to quality, stating they delivered more than anticipated. Overall, the sentiment towards Big Outsource is overwhelmingly positive, highlighting their exceptional project management and proactive communication.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.
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Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.
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1 of 1 Content Writing Services reviews are 5 stars1 new review for Content Writing Services in past 6 months$50,000 – $199,999 avg. project costContent Writing Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Beauty Brand
5.0 — Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. Read more
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More responsive than most other service providers
Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.
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BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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1 of 1 Cybersecurity reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCybersecurity PROJECT HIGHLIGHT
Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
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More responsive than most other service providers
TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Portland, ME
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingNexRep, an answering service, is located in Portland, Maine. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Lewiston, ME
Services provided
20% Back Office Outsourcing20% Call Center Services20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Sales OutsourcingArgo Contact Centers is a call center company founded in 2003. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Portland, ME
Services provided
80% Call Center Services20% E-Commerce DevelopmentFounded in 2006, ListenTrust is a call center service. The midsize team offers Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed250 - 999Westbrook, ME
Services provided
100% Call Center ServicesGreat Falls Marketing, a phone answering service, provides Call Center Services. The agency is based in Westbrook, Maine.
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UndisclosedUndisclosed50 - 249Portland, ME
Services provided
100% Call Center ServicesVoice Teleservices is a call center established in 2005. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
100% Call Center ServicesSmall call center company USAnswer, is headquartered in Portland, Maine. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
80% Sales Outsourcing20% Social Media MarketingThe Endurance Group is a small Sales Outsourcing company founded in 1999. Their services include Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249South Portland, ME
Services provided
60% Fulfillment20% Call Center Services20% Customer Service OutsourcingMidsize Fulfillment company ShipRight, is headquartered in South Portland, Maine. The team specializes in Fulfillment and Call Center Services.
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UndisclosedUndisclosed10 - 49Brewer, ME
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 1994, Voyager Call Center, a small call center, is located in Brewer, Maine. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
40% Media Planning & Buying20% Branding20% CRM Consulting and SI +1 service20% Sales OutsourcingCampfire Consulting is a Portland, Maine-based media planning & buying company. The team provides Media Planning & Buying and Branding.
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UndisclosedUndisclosed2 - 9Berwick, ME
Services provided
30% Accounting25% Business Consulting25% Web Design +1 service20% Back Office OutsourcingA Second Office LLC is an Accounting company. In Berwick, Maine, the company offers Accounting and Web Design.
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UndisclosedUndisclosed10 - 49Wiscasset, ME
Services provided
100% Call Center ServicesBel-Tone Answering Service is a call center. Their small team is in Wiscasset, Maine. Their services include Call Center Services.
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$10,000+$200 - $300 / hr2 - 9Gorham, ME
Services provided
30% Market Research30% Product Marketing30% Sales Outsourcing +1 service10% Marketing StrategyOptimum Conversion is a Market Research company. Established in 2022, the company is in Gorham, Maine. Their team offers Market Research and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Belfast, ME
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingKeep It Simple Marketing is a social media marketing agency. They are headquartered in Portland, Maine, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Poland, ME
Services provided
40% Sales Outsourcing20% CRM Consulting and SI20% Email Marketing +1 service20% Search Engine OptimizationJC Marketing Group, LLC is a Poland, Maine-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Market Research10% Print Design10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignGuided Marketing Services is a branding agency. Based in Portland, Maine, the agency specializes in Branding and Market Research.
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UndisclosedUndisclosed10 - 49Portland, ME
Services provided
35% Business Consulting35% IT Strategy Consulting30% Call Center ServicesDigiDive is an IT strategy consulting company. The team is based in Pittsburgh, Pennsylvania and Skopje, North Macedonia, and their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
90% Video Production10% Sales OutsourcingVideo production company Maine Video Marketing was founded in 2017. Located in Portland, Maine, the team focuses on Video Production and Sales Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Maine BPO Services
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$1,000+$25 - $49 / hr250 - 999Unity, ME
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Brunswick, ME
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Lewiston, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Westbrook, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249South Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Brewer, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Portland, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Berwick, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Wiscasset, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$200 - $300 / hr2 - 9Gorham, ME
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Belfast, ME
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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