Name: FBSPL- Fusion Business Solutions (P) Limited
Address: 459 COLUMBUS AVE #4018, New York, United States, NY, 10024, US
Telephone: (240) 979-0061
Price range: < $25
Rating: 4.8

Keeping You First

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
New York, NY
Year founded
Founded 2006
Languages

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.9 /5

What Clients Have Said

FBSPL offers competitive pricing, providing good value for cost across various projects. Clients appreciate their responsiveness and timely delivery, often noting a positive impact on efficiency and workload management. Specific pricing details were not disclosed, but the overall feedback indicates satisfaction with budget alignment.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 69 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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FBSPL- Fusion Business Solutions (P) Limited Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.9
Cost 4.9
Willing to Refer 4.8

Top Mentions

Review Highlights

Timely Deliverables and Professionalism

FBSPL- Fusion Business Solutions (P) Limited is praised for completing tasks on time and effectively managing projects. Clients appreciate their professionalism, efficient communication, and dedication to meeting deadlines, which has resulted in high satisfaction and trust in their services.
Effective Project Management

Clients consistently highlight FBSPL's strong project management skills. They are responsive, provide regular updates, and handle tasks with precision. Their ability to adhere to timelines and adapt to client needs ensures smooth project execution.
Challenges with Initial Training

Some clients noted challenges during the initial training phase, with a need for more structured onboarding processes. While FBSPL is responsive to feedback and adapts well, establishing clearer training protocols could enhance the initial client experience.
High Client Satisfaction

Clients report high levels of satisfaction with FBSPL's services, noting their ability to meet expectations and deliver quality work. This satisfaction is reflected in the willingness of many clients to continue their partnerships with FBSPL.
Adaptability and Tailored Solutions

FBSPL is recognized for its adaptability and ability to tailor solutions to meet specific client needs. Their commitment to understanding client requirements and providing customized services has been a key factor in successful engagements.
Cost-Effective Services

Clients appreciate the cost-effectiveness of FBSPL's services, often citing good value for money. Their competitive pricing, combined with high-quality service delivery, has made them an attractive option for businesses seeking outsourced solutions.

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FBSPL- Fusion Business Solutions (P) Limited Reviews

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Data Annotation Services Market Research Transcription
Confidential
May 2022 - Ongoing

4.5

Quality: 4.0

Schedule: 4.0

Cost: 4.5

Willing to Refer: 4.0

"They are friendly, responsive, and flexible."

Jul 30, 2024

Director, Client Success, Consulting Firm

Anonymous

Other industries
Canada
11-50 Employees
Online Review
Verified

FBSPL—Fusion Business Solutions (P) Limited provides ongoing business development and support for a consulting firm. The team assists in creating and managing intent marketing lists across two platforms.

FBSPL- Fusion Business Solutions (P) Limited’s efforts have increased leads and improved outcomes, meeting expectations. Their communicative, responsive, and flexible approach results in a positive partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Client Success of a consulting company

Describe what your company does in a single sentence.

Boutique management consulting firm that partners with clients to deliver significant and sustainable improvements in organizational performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Support Business Development
Data entry

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Assist business develpment in the creation and management of intent marketing lists across 2 platforms.
Lead Generation for sales team
Data entry and CRM maintenence
Industry research to inform Business development and Lead generation
survey data transcription and data entry

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

number of leads generated
completion of task by deadline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

there have been some instances of delay but always well communicated. additional back up resourcing provided for peak times to offset delays which has improved outcomes.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are friendly, responsive, and flexible.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

UPDATED REVIEW

Please describe your company and your position there.

I am the CMO of the company. Our company is a consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Business Solutions (P) Limited?

We needed some support from experienced company to help us with our Market Research.

SOLUTION

How did you select this vendor?

We found Fusion Business Solutions (P) Limited from online research. We have reviewed Clutch reviews and compared with another companies offering a similar services.Once we interviewed their proposal, we went with this vendor because of their team based approach, responsiveness, and expertise.

Describe the scope of their work in detail.

Market research supporting our BD team and Marketing team.

What was the team composition?

I've worked closely with Mark, and their supervisor was oversight his works and check in with us to make sure we are satisfied about their service and expertises.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A lot of projects are completed successfully. Marc who is working for us since we joined in the service, he accomplished successfully his Marketing research, and handling various tasks, CRM tools, and on going projects really well. Overall, we are so pleased to work with Mark.

How effective was the workflow between your team and theirs?

We had a regular meetings with their supervisor to go over progress, services, and next steps. We communicate over email regularly and they give is regular check in and updates. They are very responsive and always adapt to our feedback and implement it quickly.

What did you find most impressive about this company?

They are very easy to work with, responsive, committed, and responsible. I like this company is offering a dedicated expert like Marc to work with us and invested in his careers. They truly care about our needs and want to help us reach our goals. Simple payment process is also help them to reach the global clients like us.

Is there any area for improvement or anything that could have been done differently?

N/A

RATINGS

4.5

Back Office Outsourcing
Confidential
Jan. 2019 - July 2024

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They took feedback well, adjusted to any changes, and were very consistent."

Jul 25, 2024

Executive Assistant, Stevens & Associates Insurance Agency

Vanessa De Los Rios

Insurance
Santa Barbara, California
11-50 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provided back-office support for a health insurance agency. The team assisted with processing applications and checking their statuses.

Thanks to FBSPL- Fusion Business Solutions (P) Limited’s efforts, the client managed to keep track of enrollments and avoid missing any information. The team's flexibility and receptiveness to feedback make them easy to work with. What stood out about the team was their work process.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive Assistant of Stevens & Associates Insurance Agency

Describe what your company does in a single sentence.

health insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

new buisness
application processing

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

High ratings

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

application processing
application status check

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

keep track of enrollments to avoid any missed information

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They took feedback well, adjusted to any changes, and were very consistent.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

they have set process and procedure and train their staff to faciliate it for us when we need to add new staff

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

no we have no complaints

RATINGS

5.0

Back Office Outsourcing
$10,000 to $49,999
May 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"Everyone is professional, nice, and polite."

Jul 23, 2024

CFO, Assurart Inc.

Maude Ouellet

Insurance
Quebec, Canada
11-50 Employees
Online Review
Verified

A damage insurance brokerage has hired FBSPL- Fusion Business Solutions (P) Limited to provide clerical support. The team monitors and attaches communication in the end customers' files.

FBSPL- Fusion Business Solutions (P) Limited's efforts have quickly accomplished the requested tasks. The team consistently assists the client when needed. FBSPL- Fusion Business Solutions (P) Limited is professional, understands the client's needs, makes suggestions, and delivers timely items.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CFO of Assurart Inc.

Describe what your company does in a single sentence.

Damage Insurance Brokerage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Clerical support

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral
Other

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Good value for cost
Company values aligned
great referral from existing clients

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Monitoring and attaching communication in client's files

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very fast to accomplish the requested task

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes! a whole team are assisting us when needed

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Everyone is professional, nice, and polite. They understand very quickly our needs. They make suggestions. They deliver fast.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

not for now

RATINGS

5.0

Back Office Outsourcing
$10,000 to $49,999
Nov. 2023 - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They deliver on time and do the work correctly."

May 17, 2024

Manager, Aegis Service Corp

Anonymous

Financial services
Flushing, New York
1-10 Employees
Online Review

An insurance broker has hired Fusion Business Solutions (P) Limited for back-office outsourcing. The team has been responsible for obtaining insurance certificates and proposals and handling cancellations.

Since beginning their engagement with Fusion Business Solutions (P) Limited, the team has seen success with new business bindings and improvements in client satisfaction. The team delivers on time, and the client has been impressed with the vendor's ability to align with their schedule.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of Aegis Service Corp

Describe what your company does in a single sentence.

Insurance Broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Backup work

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Insurance certificate, proposals, endorsement, cancellations etc...

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New/renewal business bindings and client satisfactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver on time and do the work correctly

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Work the same hours as the office

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

No more improvement suggestions as for now

RATINGS

5.0

Customer Service Outsourcing
Less than $10,000
April 2024

3.5

Quality: 3.0

Schedule: 3.5

Cost: 3.5

Willing to Refer: 3.0

"We would consider them as an option again in the future if workload was available."

May 9, 2024

Office Manager, Financial Services Company

Anonymous

Financial services
Frederick, Maryland
1-10 Employees
Online Review

A financial services company hired Fusion Business Solutions (P) Limited for customer service outsourcing. The team was responsible for sending templated emails to clients and submitting documents.

Fusion Business Solutions (P) Limited was responsive to the client's initial request and provided a summary of work at the end of each day. While some of the deliverables required corrections, the work was generally delivered within deadlines, and the client found the engagement's to be cost fair.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of a financial services company

Describe what your company does in a single sentence.

Insurance Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Customer Service Virtual Assistant
Administrative Assistant Virtual Assistant

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

Pricing fit our budget

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sent routine template emails to clients.
Submitted documents in carrier systems.
Created Accord forms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We would consider them as an option again in the future if workload was available.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to intial request. Took some time to get things back but were genrally delivered in the time parameters provided. Provided summary of work performed at the end of each workday.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

RATINGS

3.5

"Would consider as an option again in the future if workload was available."

Recruiting
Less than $10,000
Feb. 2024 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 3.5

Willing to Refer: 5.0

"They have strong recruiting consultants."

Apr 26, 2024

Principal, HR & Talent Agency

Anonymous

Other industries
Boca Raton, Florida
1-10 Employees
Online Review

Fusion Business Solutions (P) Limited provides recruiting services for an HR and talent agency to improve candidate flow.

Fusion Business Solutions (P) Limited’s efforts have been met with positive acclaim, much to the client's delight. The team is highly communicative, and internal stakeholders are particularly impressed with the service provider's workforce.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of a human resources company

Describe what your company does in a single sentence.

Attract, hire, and promote talent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?
Improve candidate flow

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Referral

Why did you select Fusion Business Solutions (P) Limited over others?

Referred to me

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided a variety of candidates in different regions and industries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Love was assigned to our team and he is fantastic. He fits in culturally, works hard, and communicates clearly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Love has been great.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

They have strong recruiting consultants.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

Not at the moment.

RATINGS

5.0

Recruiting Recruitment Process Outsourcing
Less than $10,000
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The company's approach is highly personalized."

Apr 12, 2024

Head of Operations, Business Services Co

Anonymous

Business services
Fort Lauderdale, Florida
1-10 Employees
Online Review

Fusion Business Solutions (P) Limited has provided recruitment services for a business services company. The team has been tasked with finding candidates for over 25 jobs within a short timeframe.

Fusion Business Solutions (P) Limited’s efforts have successfully delivered candidates.. The team has communicated via virtual meetings and shown expertise and a personalized demeanor, meeting all the client's requirements. Overall, the team's approach has set them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Operations of a business services company

Describe what your company does in a single sentence.

Recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Identify candidates

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Referral

Why did you select Fusion Business Solutions (P) Limited over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

delivered candidates on over 25 jobs in short span of time

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Percentage of project deliverables was completed on schedule Quality candidates submitted Enthusiasm from our team member from Fusion, Love

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Love brings a unique blend of expertise and personal attention to every interaction, ensuring that not only our professional requirements are met but also that we feel genuinely supported and valued

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

The company's approach is highly personalized, tailored to meet specific needs and preferences, which makes all the difference.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

none

RATINGS

5.0

Data Annotation Services Insurance Services & Brokers
Confidential
Oct. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They continue to improve and follow directions well."

Apr 2, 2024

Commercial Lines Manager, Insurance Brokerage

Anonymous

Financial services
Woodridge, Illinois
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provides data entry services for an insurance firm. The team’s tasks include compiling necessary information for renewals, new businesses, proposals, and special projects.

The client is happy with Fusion Business Solutions (P) Limited’s work, which meets expectations. The team delivers tasks on time and communicates effectively with the client to keep projects moving forward. Their dedicated resources assigned to the client have also been truly helpful and impressive. This review is an update by the client company. The original content is located below the new review.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Commercial Lines Manager of an insurance brokerage.

Describe what your company does in a single sentence.

Insurance Broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Help with data input

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Fusion has helped with data entry, compiling information needed for renewals and new business, proposals, special projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is an ongoing service. They continue to improve and follow directions well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most items are completed by date requested. If there is something that cannot be done in time Fusion lets me know and asks for direction on if they need to move items up or down the list.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I enjoy having a dedicated person we work with. Makes training much easier.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

None.

UPDATED REVIEW

This review was published on (08/25/2022)
Manager, Insurance CompanyFinancial services

Woodridge, Illinois

1-10 Employees

Sep 2021 - Ongoing

Less than $10,000

Verified

Project summary
Fusion Business Solutions (P) Limited has been hired by an insurance company for assistance in improving their processes. Their work includes entering apps into the client's system and creating proposals.

Feedback summary
Thanks to Fusion Business Solutions (P) Limited's efforts, the client has saved more time, allowing them to work on more important tasks. The team communicates with the client weekly and sets up Zoom meetings as needed. In addition, they listen and respond positively to feedback.
BACKGROUND

Please describe your company and your position there.

I am the manager of a Insurance Broker who deals primarily in commercial insurance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Business Solutions (P) Limited?

Our company uses Fusion to help streamline the data entry of the work. This includes entering applications into our system, doing proposals, starting our renewal process and helping with special projects like putting a template together.

SOLUTION

How did you select this firm and what were the deciding factors?

I was not involved in the beginning of narrowing down the firms but the final decision was made based off speaking to other agents who used Fusion and confirming the quality of their work.

Describe the project in detail and walk through their service package.

Our contact helps us streamline our process by doing the data work that would take our employees away from clients. Them doing things like our proposal or applications allows our team more balance in their job.

How many resources from the vendor's team worked with you, and what were their positions?

We have one account manager and one team member we work with daily.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Being able to have them work on the data side things has saved our team time and allowed them to work on other items.

How effective was the workflow between your team and theirs?

Fusion communicates weekly on feedback about who you work with and making sure to set up zooms to go over processes and questions.

What did you find most impressive or unique about this company?

They take direction fairly well. If they are doing something differently than what you want, they will listen to your direction and make the changes.

Are there any areas for improvement or something they could have done differently?

At first there is a learning curve and the time it takes them to get something done is longer than if you did it yourself but once they have the process down they do speed it up.
Star Ratings
Overall rating: 4

Quality: 4

Cost: 5

Schedule: 5

Willing to refer: 4

RATINGS

5.0

Back Office Outsourcing
$10,000 to $49,999
Jan. 2023 - Ongoing

4.5

Quality: 4.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 3.5

"They're quick to learn each task."

Mar 28, 2024

Member, Insurance Company

Anonymous

Financial services
Sandy, Utah
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provides back-office support for an insurance company. The team is responsible for data entry, form processing, endorsements, and quoting.

The client is satisfied with Fusion Business Solutions (P) Limited’s services. The team's ability to quickly understand each task has been truly commendable. The partners interact mainly through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a Member

Describe what your company does in a single sentence.

Commercial Insurance Brokers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Back office help

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Clutch Site

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Data input, accord forms, endorsements, quoting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ability to perform the duties outlined.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're quick to learn each task.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

speed of learning

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

more training for the associates prior to being assigned to us. more insurance knowledge before coming on board.

RATINGS

4.5

Back Office Outsourcing
Confidential
Sep. 2023 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We appreciate that they do things the way we want instead of imposing a process."

Mar 22, 2024

VP, Doyle & Ogden Insurance

Shannon Heads

Financial services
Grand Rapids, Michigan
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provides support services for an independent insurance agency. The team’s goal is to improve the capacity of the client’s existing staff.

Thanks to Fusion Business Solutions (P) Limited, the client’s staff has improved their ability to focus on more complicated tasks. The team manages the engagement well and have great time management skills. Moreover, they’ve also been flexible in terms of adapting to the client’s processes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP of Doyle & Ogden Insurance

Describe what your company does in a single sentence.

Independent Insurance Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

greater capacity for existing staff

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Support for insurance operations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ability for staff to focus on more complicated tasks.
output for certain processed tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, any special projects have been handled on time, and they are meeting the SLA's we agreed on for tasks that come in throughout the day

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate that they do things the way we want instead of imposing a process.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

nothing comes to mind

RATINGS

4.5

Showing 61-70 of 101 Reviews

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Learn More

Verified Client Reviews: 84

Overall Review Rating: 4.8

Source: Clutch

Last Updated: December 23, 2025

Business Entity

Business Entity Name	Fusion Business Solutions Private Limited
Source	Government of India Ministry of Corporate Affairs
Jurisdiction of Formation	India
Date of Formation	October 9, 2006
Status	Active
Last Updated	February 21, 2025
ID	U72200RJ2006PTC023201

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	February 26, 2025

Learn More About The Clutch Verification Process

Locations (1)

459 COLUMBUS AVE #4018 New York, NY, United States 10024

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Contact FBSPL- Fusion Business Solutions (P) Limited

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Beacon Insurance, Pension & Estate Advisory Services

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Jessica Lewis

Gavan-Graham Electrical Products

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Gavan Graham

Insurance Professionals of Arizona

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Kim Iverson

Keyes Insurance Brokerage Ltd

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Sean Lim

Riemer Insurance Group, Inc.

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maria Rodriguez

Ted Mardy Insurance Agency

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Jon Marty

The Bulow Group

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Meghan Drew

The Insurance Group LLC. Knoxville TN

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Josh Witt

WHEATSTONE

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Mikaela Melendres

YourPolicy

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Gayathri Narayanan

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FBSPL- Fusion Business Solutions (P) Limited

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FBSPL- Fusion Business Solutions (P) Limited Reviews

Market Research for Consulting Firm

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Back-Office Services for Health Insurance Agency

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Back-Office Outsourcing for Damage Insurance Brokerage

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Back-Office Outsourcing for Insurance Broker

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Customer Service Outsourcing for Financial Services Company

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Recruiting for HR & Talent Agency

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Recruitment Outsourcing for Business Services Co

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Data Entry Services for Insurance Brokerage

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Back-Office Support for Insurance Company

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