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FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    New York, NY
  • Year founded
    Founded 2006

1 Locations

  • New York , NY

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    FBSPL offers competitive pricing that fits clients' budgets, providing good value for cost. Clients appreciate their efficiency and timely delivery of tasks, with many noting improved workflow and communication. Specific project costs weren't disclosed, but overall, clients express satisfaction with the financial investment.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 69 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    FBSPL- Fusion Business Solutions (P) Limited Review Insights

    Overall Review Rating

    4.8
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Positive Client Relationships

      FBSPL has fostered positive relationships with clients, evidenced by recurring praise for their professionalism and the quality of their personnel. Their ability to adapt to client needs and maintain a high standard of service has led to long-term partnerships. SENTIMENT: POSITIVE

    • Effective Back-Office Support

      FBSPL has been recognized for providing effective back-office support, which has allowed clients to focus on their core business activities. Their services have helped clients streamline operations, improve efficiency, and reduce workload, contributing to business growth. SENTIMENT: POSITIVE

    • Proficient in Insurance Services

      The company has demonstrated strong expertise in the insurance sector, managing tasks such as policy processing, renewals, and customer support efficiently. Clients from insurance agencies have particularly valued their industry knowledge and ability to integrate seamlessly into existing systems. SENTIMENT: POSITIVE

    • Cost-Effective Solutions

      Clients have highlighted the cost-effectiveness of FBSPL's services, noting that their pricing aligns well with client budgets while delivering good value. This affordability has been a key factor in client retention and satisfaction. SENTIMENT: POSITIVE

    • Proactive Communication

      Clients value FBSPL's proactive approach to communication, with regular updates and status reports ensuring transparency. This approach has helped in maintaining alignment with client expectations and addressing issues promptly. SENTIMENT: POSITIVE

    • Room for Improvement in Training

      While generally effective, there have been suggestions for improving training processes, particularly in ensuring associates have sufficient industry knowledge prior to assignment. Some clients noted initial learning curves but acknowledged improvements over time. SENTIMENT: MIXED

    FBSPL- Fusion Business Solutions (P) Limited Reviews

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    Back-Office Support for Insurance Company

    • Back Office Outsourcing
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    3.5

    "They're quick to learn each task."

    Mar 28, 2024
    Member, Insurance Company
    Anonymous
    Verified
    • Financial services
    • Sandy, Utah
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides back-office support for an insurance company. The team is responsible for data entry, form processing, endorsements, and quoting.

    Support Services for Independent Insurance Company

    • Back Office Outsourcing
    • Confidential
    • Sep. 2023 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We appreciate that they do things the way we want instead of imposing a process."

    Mar 22, 2024
    VP, Doyle & Ogden Insurance
    Shannon Heads
    Verified
    • Financial services
    • Grand Rapids, Michigan
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides support services for an independent insurance agency. The team’s goal is to improve the capacity of the client’s existing staff. 

    Back Office Support for Insurance Sales & Services Agency

    • Back Office Outsourcing Customer Service Outsourcing
    • Less than $10,000
    • Feb. 2021 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We commend the integrity of the workers and the company."

    Mar 8, 2024
    Owner, Alliance General Insurance Agency, LLC
    Molly Vieyra-Smith
    Verified
    • Other industries
    • Greenwood Village, Colorado
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provided back office support for an insurance sales and services agency. The team was responsible for process changes, endorsements, policy renewals, and requotes.

    Business Consulting, Accounting & Recruiting for HVAC Co

    • Accounting Business Consulting Recruiting
    • Less than $10,000
    • Sep. 2023 - Feb. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were superb in responding and delivering the tasks."

    Mar 6, 2024
    Director Owner, MFAIR Services Ltd
    Francesca Furlanetto
    Verified
    • Other industries
    • London, England
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited was hired by an HVAC business to provide admin support. The team worked on admin assistance, data collecting and saving strategies, accounting, and recruiting.

    Business Process Mgmt & Bookkeeping for Consulting Firm

    • Accounting Back Office Outsourcing
    • Confidential
    • Jan. 2023 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "We've built a good relationship with them, and they are always willing to help us with whatever we present them."

    Feb 8, 2024
    Associate Director of Operations & Marketing, Consulting Co
    Anonymous
    Verified
    • Other industries
    • Los Angeles, California
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provided business process management services for a consulting firm. The team also provided bookkeeping support, reconciling expenses, and account bookkeeper support.

    Back-Office & Data Entry Services for Insurance Agency

    • Back Office Outsourcing
    • Less than $10,000
    • Oct. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're able to handle any task we present to them with very little training required."

    Feb 7, 2024
    VP of Operations, Insurance Agency
    Anonymous
    • Business services
    • Columbia, South Carolina
    • 11-50 Employees
    • Online Review

    Fusion Business Solutions provides back-office outsourcing for an insurance agency. The team has set up group profiles in the client's database, reviewed data, and entered census data into Microsoft Excel.

    Service Support for Commercial Insurance Agency

    • Back Office Outsourcing Customer Service Outsourcing
    • Less than $10,000
    • May 2023 - Dec. 2039
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They finish projects on time and are timely, professional, and clear with their responses."
    Feb 1, 2024
    Operations Manager, Box Insurance Agency
    Andrea Nix
    Verified
    • Other industries
    • Grapevine, Texas
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides service support for a commercial insurance agency. The team processes change requests and endorsements, orders loss runs, and downloads clients' documents.

    Back-Office Outsourcing for Insurance Agency

    • Back Office Outsourcing
    • Confidential
    • Jan. 2023 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "They're always there to work with us to meet our requirements and change course if needed."

    Oct 12, 2023
    Operations Director, Insurance Agency
    Anonymous
    Verified
    • Financial services
    • Elgin, Illinois
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides back-office outsourcing services to an insurance agency. They create personal line quotations, produce COI, and analyze and provide quotes for policy renewals.

    Back Office Outsourcing for Insurance Agency

    • Back Office Outsourcing
    • Confidential
    • June - Dec. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    Oct 10, 2023
    Principal, Allegiance First Insurance
    Amber Warner
    Verified
    • Financial services
    • Menifee, California
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides back office outsourcing services for an insurance agency. The team manages the client's customer service and offers back office support.

    Back Office Outsourcing for Independent Insurance Agency

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • Aug. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The team has been delightful to work with so far."

    Oct 5, 2023
    CEO, Lindquist Insurance Associates, Inc.
    Anonymous
    Verified
    • Consumer products & services
    • Farmington, Connecticut
    • 1-10 Employees
    • Online Review
    • Verified

    An insurance agency hired Fusion Business Solutions (P) Limited to provide back office support. The team is responsible for processing and fulfilling customer transactions and requests.

    Locations (1)

    459 COLUMBUS AVE #4018 New YorkNY, United States 10024

    6 - 9

    Contact FBSPL- Fusion Business Solutions (P) Limited

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