Top Call Center Services & Voice Services for IT Services in the Philippines
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
See all 5 projectsOutsourced offers remote staffing and administrative services, aiding companies in sectors such as IT, digital commerce, and construction. Feedback highlights their excellent project management, responsive communication, and alignment with client values. Outsourced is praised for successfully integrating with clients’ teams, delivering high-quality talent, and maintaining clear and proactive communication.
High-quality work
Knowledgeable
Well-organized projects
Great team
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
See all 3 projectsEmapta offers a range of services including human resource management, payroll, office space provision, marketing, administration, and technical support. The overall feedback from the reviews highlights Emapta's ability to deliver high-quality services, increase productivity, and efficiently manage offshore teams. Clients commend their excellent communication, responsiveness, and impressive understanding of business needs, though minor improvements in technical areas were suggested.
Puts the customer first
Great project management
Transparent
Efficient
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
See all 10 projectsEnshored offers comprehensive Contact Center Services, including Inbound and Outbound Call Centers and Customer Support Services. Reviews highlight their effectiveness in onboarding and scaling support teams, excellent communication, and strong project management. Clients commend Enshored's commitment to quality, employee satisfaction, and adaptability to evolving needs, making them a reliable partner for various customer support solutions.
Timely
Well-organized projects
High-quality work
Autonomous
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Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
See all 5 projectsPartnerHero offers comprehensive Contact Center Services, including both Inbound and Outbound Call Centers, along with Customer Support Services and Telemarketing Services. Clients consistently highlight PartnerHero's exceptional project management, responsiveness, and ability to scale quickly, as well as their proficiency in handling multilingual support and maintaining high employee satisfaction. Overall, PartnerHero is praised for their professionalism and effectiveness in meeting diverse outsourcing needs.
High-quality work
Completed projects in 2 countries
Experienced
Professional
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
See all 45 projectsHelpware offers a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Overall, reviewers highlight Helpware’s flexibility, responsiveness, and high-quality service delivery. Clients frequently mention the seamless integration with their in-house teams, the proactive and accommodating nature of Helpware’s management, and improvements in customer satisfaction and operational efficiency.
Customized support
Great project management
Exceptional performance
Puts the customer first
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$100,000+Undisclosed10,000+Pasig, Philippines
Services provided
See all 12 projectsTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Transparent
Collaborative
Communicative
Receptive
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Innovature Consulting Company Limited Logotype
Innovature Consulting Company Limited
Premier Verified$1,000+< $25 / hr50 - 249Cebu City, PhilippinesServices provided
See all 4 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Efficient
5.0 out of 5.0 rating for cost
Very responsive
Completed projects in 2 countries
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$1,000+< $25 / hr250 - 999Taguig, Philippines
Services provided
See all 35 projectsUnity Communications offers a wide range of Business Process Outsourcing (BPO) services, including Contact Center Services, Customer Support Services, and Telemarketing Services. The reviews highlight Unity Communications' ability to enhance customer satisfaction, improve response times, and reduce operational costs, with clients praising their commitment, flexibility, and strong project management capabilities. Their services have been instrumental in helping client businesses scale effectively and maintain high-quality support.
Detail-oriented
Flexible
Reasonable pricing
Accessible
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
See all 1 projectsSatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
4.0 out of 5.0 rating for cost
Very responsive
Great project management
Transparent
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
See all 1 projectsPenbrothers provides services as a talent partner, offering recruitment, HR management, and acting as an employer of record in the Philippines. The reviews highlight strong communication, alignment in company values, and significant ROI improvement. Clients appreciate their ability to source and build high-performance teams efficiently, while maintaining consistent project management and value alignment.
Well-organized projects
Great team
5.0 out of 5.0 rating for cost
Communicative
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$5,000+< $25 / hr1,000 - 9,999Cagayan de Oro, Philippines
Services provided
See all 3 projectsSupportZebra offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center functionalities, along with back-office support and data management tasks. Reviews highlight their high level of service, responsiveness, and ability to integrate seamlessly with client teams, emphasizing their positive company culture and effective project management.
Very responsive
1 review mentions Call Center Services
Great team
4.5 out of 5.0 rating for cost
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
See all 23 projectsFlatworld Solutions provides Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews indicate high customer satisfaction with their quick communication, professionalism, and cost-effective solutions. Clients appreciate their responsiveness, project management, and ability to handle diverse tasks effectively, contributing to significant time and cost savings.
Receptive
Professional
Reliable
Autonomous
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
See all 4 projectsSourcefit provides a range of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services, with an emphasis on comprehensive call center management from recruitment to daily operations. Reviews commend Sourcefit for their effective communication, responsive project management, and the ability to source quality candidates, though some feedback indicates a need for better notification of changes.
Helpful
Proactive
Puts the customer first
Reviewed 3 times in the past 6 months
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$1,000+Undisclosed1,000 - 9,999Lucena, Philippines
Services provided
See all 10 projectsUpstream BPO provides Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate strong performance in handling customer inquiries, appointment setting, and lead generation with high professionalism and flexibility. Clients appreciate their efficient project management, responsiveness, and significant improvements in customer service and operational productivity.
Collaborative
Knowledgeable
Easy to work with
Well-organized projects
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$1,000+< $25 / hr250 - 999Cebu City, Philippines
Services provided
See all 6 projectsStaff Outsourcing Solutions offers a range of Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Overall, client feedback highlights the company's responsiveness, adaptability, and high-quality service delivery. Clients have noted significant improvements in customer satisfaction and operational efficiency, with many commendations for their professional and compassionate approach to customer interactions.
Professional
Timely
Communicative
4.9 out of 5.0 rating for cost
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
See all 2 projectshammerjack provides offshore Executive Assistants and Virtual Assistants to support administrative tasks and manage client projects. Reviews highlight the company's responsive communication, high-quality candidates, and cost-effective services. Clients have commended hammerjack for their professionalism, effective project management, and seamless integration with client systems, leading to successful outcomes and maintained client satisfaction.
Timely
5.0 out of 5.0 rating for cost
Professional
High-quality work
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
See all 4 projectsMainSource 365 Tech LLC offers a broad range of IT services, including managed IT services, remote tech support, cybersecurity, data backup, website design, SEO, and digital marketing. The reviews indicate highly positive feedback, highlighting the company's passionate, knowledgeable, and responsive team. Clients appreciate the fast execution, comprehensive solutions, and substantial ROI from their engagements with MainSource 365 Tech LLC.
Patient
Communicative
Accessible
Timely
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
See all 4 projectsOptimumSource provides comprehensive back office and Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center. Reviews highlight their expertise, quick response times, and cost-efficiency, with clients noting significant time and cost savings. The overall feedback commends their dedication, quality of work, and professional approach, though some suggest enhancing the presentation of reports.
Timely
Great project management
Understands the needs of their clients
Easy to work with
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
See all 6 projectsKonnektors provides Contact Center Services, specializing in Customer Support Services, including appointment setting via Inbound and Outbound Call Centers. The reviews highlight Konnektors' dedication, flexibility, and effective communication, with clients praising their customer-friendly approach and personal outreach. While the service is well-received, some feedback suggests room for improvement in appointment preparation and validation.
2 reviews mention Call Center Services
4.2 out of 5.0 rating for cost
Unique expertise
Timely
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
See all 3 projectsConcert 8 Solutions Inc. provides Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Overall feedback is mixed; some clients praise their professionalism, responsiveness, and effective communication, while others express concerns about financial ethics and deposit refunds. Their services have been effective in delivering helpdesk support and live chat solutions, enhancing client satisfaction and operational efficiency.
Helpful
Accessible
Communicative
3 reviews mention Call Center Services
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$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10,000+Makati, Philippines
Services provided
VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Mandaue City, Philippines
Services provided
Live2care is a Mandaue City, Philippines-based telephone answering service. The team offers Call Center Services.
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$5,000+$50 - $99 / hr50 - 249Taguig, Philippines
Services provided
Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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$250,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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$250,000+Undisclosed10,000+Taguig, Philippines
Services provided
Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Services provided
The Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Cebu City, Philippines
Services provided
Based in Cebu City, Philippines, Ameeratel is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
Yugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Makati, Philippines
Services provided
Located in Makati, Philippines and Medellín, Colombia, SuperStaff.com is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
Asia Telecom Ltd. Is a call center service. Based in Hong Kong and Pasig, Philippines, the agency was founded in 1997. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
Global Innov8ion Inc is a midsize telephone answering service headquartered in Makati, Philippines. The team focuses on Call Center Services.
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$1,000+< $25 / hr10,000+Pasig, Philippines
Services provided
Startek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Makati, Philippines
Services provided
Ontime Staffing Solutions Inc., a Direct Marketing company, provides Direct Marketing and Marketing Strategy. The firm is located in Makati, Philippines.
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Undisclosed< $25 / hr10 - 49Dumaguete, Philippines
Services provided
See all 4 projectsLambent Outsourcing provides a comprehensive range of services, including business branding, website design, back-office operations, marketing strategy, and lead generation campaigns. The reviews highlight consistent themes of professionalism, innovation, and a thorough understanding of clients' needs. Overall, Lambent Outsourcing is praised for their seamless project management, effective communication, and ability to deliver tailored solutions that drive business success.
Communicative
Results-oriented
4.9 out of 5.0 rating for cost
Timely
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
WAGMI Solutions, a telephone answering service, is located in Makati, Philippines. They specialize in Call Center Services and Back Office Outsourcing and were established in 2021.
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$1,000+< $25 / hr2 - 9Bacolod, Philippines
Services provided
Core Support Hub is an IT staff augmentation company. Established in 2024, the company specializes in IT staff augmentation and Custom Software Development.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
Midsize call center CSP, is in Mandaluyong, Philippines. The team provides Call Center Services.
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UndisclosedUndisclosed250 - 999Zamboanga, Philippines
Services provided
Headquartered in Zamboanga, Philippines, VINTAZK Outsourcing is a social media marketing firm. They offer Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
Pepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
See all 4 projectsNICE inContact offers comprehensive contact center services including inbound and outbound call handling, customer support services, and telemarketing. Reviews consistently highlight their good quality of work, responsiveness, and use of updated tools. While some users noted high turnover rates, overall feedback indicates their services improve productivity and accessibility of information, making them a valuable partner for businesses seeking to enhance customer experience.
Experienced
Easy to work with
4 reviews mention Call Center Services
Completed projects in 4 cities
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Lungsod ng Cebu, Philippines
Services provided
Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
See all 11 projectsWelsend offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews consistently highlight Welsend's professionalism, superior project management, and seamless coordination. Clients appreciate their responsiveness, execution quality, and ability to meet aggressive targets, reflecting Welsend's value-driven and client-focused approach.
Timely
Completed projects in 2 countries
Great project management
Unique expertise
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Build My Project BriefBest Call Center Companies & Voice Services for IT Services in the Philippines
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$1,000+< $25 / hr250 - 999Taguig, Philippines
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
36.8/40.017.6/20 Reviews9.5/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
30.6/40.016.8/20 Reviews8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
32/40.015.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
20% Call Center Services5% Sales Outsourcing75% Other -
UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.9/40.018/20 Reviews2.3/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed1,000 - 9,999Lucena, Philippines
Ability to deliver
23.5/40.018/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
65% Call Center Services25% Sales Outsourcing10% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan de Oro, Philippines
Ability to deliver
30/40.015.2/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr250 - 999Cebu City, Philippines
Ability to deliver
26.4/40.016.6/20 Reviews4.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Pasig, Philippines
Ability to deliver
17.8/40.012.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
24% Call Center Services13% Sales Outsourcing63% Other -
$1,000+< $25 / hr10 - 49Davao City, Philippines
Ability to deliver
21.1/40.013.6/20 Reviews2.7/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services11% Sales Outsourcing74% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
19.3/40.011.8/20 Reviews2.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
8.6/40.00/20 Reviews2.1/10 Clients & Experience6.5/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$25,000+< $25 / hr10,000+Makati, Philippines
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Mandaue City, Philippines
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Call Center Services -
$5,000+$50 - $99 / hr50 - 249Taguig, Philippines
Ability to deliver
7.3/40.00/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
16% Call Center Services24% Sales Outsourcing60% Other -
$250,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
$250,000+Undisclosed10,000+Taguig, Philippines
Ability to deliver
9.3/40.00/20 Reviews1.2/10 Clients & Experience8.1/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$5,000+< $25 / hr250 - 999Cebu City, Philippines
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$100,000+Undisclosed10,000+Pasig, Philippines
Ability to deliver
30.6/40.017/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
5.4/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus