Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 17 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
See all 171 projectsRemote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.
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$5,000+$100 - $149 / hr10 - 49London, England
Services provided
See all 4 projectsLegalytech is a legal consultancy firm specializing in contract management, compliance, and risk mitigation services. They consistently receive positive feedback for their expertise, efficiency, and client-centric approach, with 100% of reviewers highlighting their exceptional project management and responsiveness. Clients appreciate their timely delivery and the personalized, boutique feel of their services.
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$5,000+< $25 / hr2 - 9
Services provided
See all 8 projectsAnswerFone is a phone answering and receptionist service provider that caters to various business needs, including call handling and lead generation. The majority of their clients express satisfaction with their services, highlighting effective communication, professional staff, and cost efficiency. Approximately 70% of reviewers commend specific team members for their professionalism, while some suggest improvements in data analysis and reporting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+Undisclosed1,000 - 9,999Santa Monica, CAServices provided
See all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
See all 12 projectsND-KNOW SOLUTIONS is a multifaceted digital marketing and content production company, specializing in areas such as video editing, social media management, and lead generation. Across numerous reviews, they are consistently praised for their commitment, responsiveness, and professionalism, with a substantial 100% of clients expressing satisfaction and highlighting their strong project management and communication skills. ND-KNOW SOLUTIONS' ability to deliver high-quality results on time and adapt to various client needs underscores their reliability and value.
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$10,000+$25 - $49 / hr10 - 49Cornelius, NC
Services provided
See all 2 projectsProphetLogic is a results-driven sales and marketing company specializing in outbound prospecting and pipeline development. They have consistently received positive feedback, with 100% of reviewers praising their effective lead generation and personalized service. Clients highlight their strong company culture, excellent project management, and focus on business success, with no significant areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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See all 1 projectsYes Automation LLC is a project management company specializing in equipment renting services in the UAE. Their clients report increased efficiency and productivity, with 100% positive feedback noting timely delivery and excellent response times. The company is recognized for its high ratings and cost-effective solutions.
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Dubai, United Arab Emirates
Services provided
See all 3 projectsDK Global is a customer development and outreach consultancy that assists companies in refining their products and expanding market presence. The reviews are overwhelmingly positive, with clients praising their responsiveness, effective project management, and cultural fit. Approximately 67% of reviewers highlight their ability to go beyond the agreed scope, and around 33% emphasize their impactful outreach strategies and communication skills.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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$1,000+$300+ / hr2 - 9London, England
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See all 5 projectsScaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.
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$1,000+< $25 / hr10 - 49New Delhi, India
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See all 2 projectsMultilingual Call Centers is a customer support service provider specializing in multilingual and culturally sensitive communication. Reviews reflect a 100% satisfaction rate, highlighting their ability to enhance global customer engagement through seamless integration and timely, personalized interactions. Clients commend their adaptability, proactive communication, and alignment with brand values, contributing significantly to customer satisfaction and operational efficiency.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
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$50,000+< $25 / hr50 - 249Bengaluru, India
Services provided
V Catch is an answering service company and Customer Service Outsourcing company. Launched in 2023, their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9
Services provided
See all 2 projectsExecutary is an administrative support company specializing in diary management, inbox handling, and client communications. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, helpfulness, and minimal onboarding requirements. Clients appreciate their flexibility and timely project delivery, indicating a strong cultural fit and excellent value for cost.
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$5,000+Undisclosed250 - 999Montevideo, Uruguay
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See all 2 projectsSynapsis Smart Outsourcing is a customer support outsourcing company specializing in providing dedicated teams for technical troubleshooting and cybersecurity services. Reviewers commend the company for its exceptional follow-through and customer-first approach, achieving over 90% customer satisfaction scores. Additionally, 100% of reviewers highlight Synapsis's successful integration and seamless collaboration with client operations.
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Services provided
See all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
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$1,000+$25 - $49 / hr10 - 49Coral Gables, FL
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See all 1 projectsResponsive Answering Service is a professional call answering and customer service provider, offering 24/7 call handling, call forwarding, and message-taking services. Feedback indicates a 100% positive experience, highlighting their robust technology and scalable solutions, with clients noting no missed calls and complete reporting as key outcomes.
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$10,000+Undisclosed2 - 9Truckee, CA
Services provided
See all 6 projectsHello Outbound is a lead generation and outreach company that specializes in building customer profiles, automating sales programs, and leveraging data-driven strategies to enhance client engagement. Feedback indicates high satisfaction with their responsiveness and innovative approach, with over 80% of reviewers praising their service quality and strategic insights. However, some noted challenges with long sales cycles and tracking messaging schedules.
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$50,000+< $25 / hr50 - 249San Jose, CA
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See all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsOctachat is a back-office service provider, delivering cost-effective solutions for software-related needs such as debugging and troubleshooting. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism and ability to deliver quality work swiftly. Clients appreciate their great products and strong team, with no areas identified for improvement.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
See all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
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UndisclosedUndisclosed50 - 249
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See all 2 projectsGrau & Associates is a professional association management firm specializing in member management, retention, and organizational setup, with additional expertise in government relations and online course development. Clients unanimously praise their exemplary work quality, efficient project management, and the expertise of Aaron, the President, with 100% of reviewers commending their professionalism and collaborative approach.
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
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See all 2 projectsScale Rush is a lead generation and sales outsourcing company known for its effective custom pipelines and tailored outreach strategies. With 100% positive feedback from clients, their expertise in personalized email campaigns, LinkedIn touchpoints, and proactive communication has significantly increased sales pipelines and lead conversions. Reviewers consistently commend their industry knowledge and results-driven approach.
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$5,000+$25 - $49 / hr10 - 49
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See all 3 projectsExpand in Asia is a lead generation and sales development company, specializing in connecting businesses with high-quality prospects through targeted outreach and market strategies. With 100% positive feedback from clients, they are praised for their deep understanding of client needs, persistence in follow-ups, and impressive multicultural capabilities. Their ability to elevate sales pipelines by delivering quality leads and fostering relationships is highly valued across diverse industries.
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$1,000+< $25 / hr10 - 49
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See all 2 projectsTeliqon.io is a telecommunications company specializing in SMS API integrations for phone verification and OTP delivery. Clients report a 70% reduction in fake entries and a 40% savings on SMS expenses, with 98% OTP delivery success. The company is praised for technical expertise, human-centric support, and timely project management, with minor suggestions for more webhook automation and UI improvements.
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
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See all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
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$5,000+$50 - $99 / hr10 - 49San Diego, CA
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See all 27 projectsNANOBOT Group is a specialized medical and scientific communication company focusing on creating high-quality 3D and 2D animations for the biopharmaceutical and medical industries. Across their reviews, 100% of clients praised their professional communication and timely delivery. Clients also appreciated their ability to effectively translate complex scientific concepts into visually compelling and accurate animations, with 83% highlighting their strong project management and responsiveness.
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
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See all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
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UndisclosedUndisclosed10 - 49Seoul, South Korea
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See all 2 projectsKOISRA Co., Ltd is a consultancy firm specializing in facilitating business partnerships and market entry, particularly between Israeli and Korean companies. Reviews highlight their strong project management skills, cultural understanding, and effective communication, with 100% positive feedback regarding their ability to navigate complex international agreements and market dynamics. They have been described as approachable, knowledgeable, and instrumental in establishing successful business operations in Korea.
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UndisclosedUndisclosed1,000 - 9,999Caribbean, Saint Lucia
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Launched in 2012, itel is a large Caribbean, Saint Lucia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
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See all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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$1,000+$25 - $49 / hr2 - 9Royal Wootton Bassett, England
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See all 1 projectsDouble Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.
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$25,000+$25 - $49 / hr50 - 249Barranquilla, Colombia
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See all 3 projectsNativApps is a software development company specializing in UI/UX design and custom software solutions. The company receives overwhelmingly positive feedback, with clients appreciating their reliability, professionalism, and innovative solutions. Approximately 100% of reviewers highlight their effective communication and ability to interpret project goals, resulting in solutions aligned with company cultures and brand identities.
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$5,000+< $25 / hr2 - 9Chennai, India
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See all 1 projectsContique Global is a back-office support company specializing in customer service and supply chain management. The feedback is predominantly positive, with 100% of reviewers praising their project management and outstanding work quality. Reviewers highlight their excellent communication and innovative solutions as key strengths.
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$5,000+$25 - $49 / hr50 - 249
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See all 3 projectsBuraq IT Station is a digital solutions company specializing in website development, SEO, and content creation. Reviews indicate a 100% positive experience, highlighting their effective project management, timely delivery, and innovative approach. Clients appreciate their commitment to customer satisfaction, though some suggest enhancing communication for even smoother collaboration.
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$1,000+< $25 / hr50 - 249South San Francisco, CA
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See all 5 projectsBrightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.
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$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
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See all 2 projectsStatByte Marketing Solutions is a telemarketing and lead generation company that has been praised for its dedication and efficient service delivery. They successfully achieved targets, such as online registrations and generating new clientele, with 100% of reviewers noting their impressive commitment and structured reporting. The feedback is overwhelmingly positive, with no areas for improvement mentioned.
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$1,000+$100 - $149 / hr2 - 9Portsmouth, England
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See all 2 projectsEggleads is a lead generation company specializing in providing tailored, high-quality leads and strategic insights to agencies. Reviews highlight a 100% positive response, with clients praising their timely delivery and impactful lead quality, resulting in significant sales pipeline growth and engagement. Both reviews commend their valuable insights, though customization could be enhanced.
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$1,000+< $25 / hr50 - 249Hiram, GA
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See all 7 projectsDataPlus is a back office service provider specializing in data entry, invoicing, billing, and data management. Across multiple reviews, 100% of clients highlighted significant cost savings and efficiency improvements, with strengths in organization, reliability, and customer service. The company was consistently praised for error reduction and saving substantial time and labor, with no notable areas for improvement mentioned by clients.
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Undisclosed$150 - $199 / hr2 - 9Palm Harbor, FL
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See all 9 projectsCompany Expert is a business consulting firm specializing in enhancing sales strategies, marketing, and business development. The reviews reflect overwhelmingly positive feedback, with 100% of clients praising their exceptional project management and tailored solutions. Notably, 80% of reviewers highlight their ability to provide clear, structured, and actionable insights. Clients commend their expertise, responsiveness, and the significant improvements in sales and marketing metrics achieved through their engagements.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
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See all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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$1,000+< $25 / hr2 - 9Trondheim, Norway
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See all 2 projectsScaling Sales is a lead generation company specializing in outbound services, including strategy development, campaign execution, and continuous optimization to enhance sales pipelines. Reviewers commend their strong project management, rapid execution, and personalized outreach, with an average of 48–50% email open rates and multiple booked meetings per month. Despite some minor suggestions for additional reporting and CRM integration, 100% of feedback highlights their professionalism and effectiveness.
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$25,000+Undisclosed50 - 249Manly Vale, Australia
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Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Cebu City, Philippines
Services provided
See all 13 projectsOPKO Finance is a financial advisory firm specializing in outsourcing administrative functions, providing bookkeeping, accounting management, tax compliance, and financial advisory services. The company receives high praise from clients for its professionalism, responsiveness, and customer-oriented approach, with 100% of reviews emphasizing timely delivery and efficiency. Notably, 80% of the reviews highlight their adaptability and personalized service, ensuring seamless collaboration across multiple countries and financial systems.
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Undisclosed< $25 / hr2 - 9
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See all 1 projectsLead Avenger is a specialized agency offering cold email marketing services, praised for their expertise and customer-centric approach. With a 100% positive feedback rate, they are noted for their data-driven strategies and proactive communication, significantly boosting engagement and conversions. However, enhancements in reporting and updates could further improve their service offerings.
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$1,000+$25 - $49 / hr10 - 49
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See all 1 projectsPlusOneMark is a data collection and analysis company renowned for its effective problem-solving and client-focused approach. They received 100% positive feedback, with clients particularly highlighting their promptness and insightful communication. Notably, 100% of reviewers recommend them for their ability to deliver quality results within tight deadlines, underscoring their expertise and reliability in managing complex projects.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 1 projectsReal Assistance, Inc. is a company specializing in data entry, processing, analysis, and virtual assistant services. The reviews reflect a 100% positive sentiment, highlighting timely delivery and effective communication. Clients are impressed with the good value for cost and express satisfaction with their professional and efficient service.
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$5,000+$50 - $99 / hr50 - 249Chandigarh, India
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See all 11 projectsNETGAINS is a versatile web development and software solutions company, highly commended for its expertise in website development, software development, and SEO services. The firm consistently receives positive feedback, with approximately 100% of reviews praising their timeliness, technical proficiency, and effective communication. Clients frequently highlight the company's ability to meet project deadlines, deliver high-quality results, and maintain excellent client relationships, demonstrating a strong commitment to customer satisfaction.
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$1,000+< $25 / hr250 - 999Chennai, India
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Launched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9London, England
Services provided
See all 6 projectsSimpout is a lead generation company specializing in automating outreach and sales processes for businesses across various industries. Their services have received positive feedback, with 100% of reviewers highlighting their timely project management, responsiveness, and effective communication. Clients appreciate Simpout's ability to deliver quick results and high return on investment, with several noting their campaigns exceeded expectations.
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$1,000+< $25 / hr50 - 249Sacramento, CA
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See all 3 projectsSoftfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.
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$1,000+$25 - $49 / hr10 - 49Udaipur, India
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See all 4 projectsVerboLabs Languages is a media localization and translation company specializing in audio, video, and subtitle translation services. They are praised for timely deliveries and strong project management, with 100% of reviews highlighting their responsiveness and dedication. Although generally well-regarded, one review suggests that an increased focus on quality could enhance their subtitle services.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsQuantum Outsourcing Group is a digital marketing agency specializing in website development, SEO, and social media management. The company has received overwhelmingly positive feedback, with reviewers praising their organized project management, responsiveness, and commitment to client success. Approximately 90% of feedback highlights their ability to enhance web presence and generate qualified leads effectively.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Brandon, FL
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.3/40.016.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
34.3/40.017/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.