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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.

Ratings Updated: January 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)

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Remote CoWorker

4.8 171 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.

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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Over the past six months, client feedback for Remote CoWorker has been overwhelmingly positive, highlighting their exceptional responsiveness and effective project management. Clients noted significant improvements in productivity, such as saving 5-10 hours weekly and enhancing administrative efficiency. Specific praise was directed towards staff members, such as Account Manager Melanie and executive assistant Zeldine, for their professionalism and support. Overall, clients expressed satisfaction with the quality of service and the seamless onboarding process, with many having no suggestions for improvement.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's pricing and value for money, noting that their services align well with budgetary constraints. For instance, one client highlighted that Remote CoWorker offered 'good value for cost,' and another emphasized their ability to quickly match qualified candidates at competitive rates. Overall, feedback indicates a strong sentiment regarding affordability and the quality of service provided, making them a favorable choice for businesses seeking cost-effective virtual assistance.
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United States (105) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Apex Global

4.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

50% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Web Development

Apex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.

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Industry Experience

Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, delivering innovative lead generation solutions through outbound telecom services and digital marketing. Clients praise their in-depth knowledge of Google AdWords, SEO, and ability to generate high-quality leads. Overall sentiment is positive, highlighting their project management skills and effective communication. This provider is well-suited for businesses needing robust digital marketing support and lead generation in creative sectors.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Apex Global's pricing and value for money. One reviewer noted an investment of $80,000, highlighting the generation of high-quality leads and effective service delivery. They praised Apex Global's expertise in digital marketing and outbound services, indicating a strong return on investment. Overall sentiment reflects confidence in the company's capabilities, with a desire for expanded resources to enhance service offerings further.
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LessLeads

5.0 1 review

$5,000+

Undisclosed

2 - 9

Services provided

100% Sales Outsourcing

LessLeads is a lead generation company specializing in setting up and managing cold email campaigns to generate meetings with prospective clients. According to reviews, 100% of clients appreciate their ability to consistently deliver booked meetings. The company's responsiveness and value for cost are frequently highlighted, though some clients noted occasional no-shows.

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Industry Experience

LessLeads has demonstrated expertise in the business services sector, particularly with customer retention software for small businesses. Clients praised their effective lead generation strategies, resulting in multiple booked meetings per month. Feedback highlights strengths in responsiveness and consistent delivery, marking them as a valuable partner for businesses seeking to enhance customer acquisition. Overall sentiment in this industry is positive, with minor areas for improvement noted regarding meeting attendance.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that LessLeads offers good value for the cost, with one client specifically mentioning that the pricing fit their budget while delivering consistent results. The company's ability to book 4-8 meetings per month was highlighted as a significant benefit. Overall sentiment regarding cost and value for money is positive, although some clients expressed a desire for improvements in reducing no-show rates for scheduled meetings.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their exceptional organization and communication skills. A Chief People Officer from a financial services company highlighted their quick response times and personalized approach, noting their alignment with company values as a key reason for selection. The client reported successful hiring outcomes and praised Select VoiceCom's openness to suggestions, indicating a strong overall sentiment and satisfaction with the partnership.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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CureMD

Not yet reviewed

$1,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

50% Back Office Outsourcing

25% Application Management & Support

25% Custom Software Development

CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

35% Mobile App Development

30% Call Center Services

25% Web Development +1 service

10% AR/VR Development

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Accessible
Clients consistently commend Captico Consultancy for their accessibility and responsiveness. One client noted their 'easy accessibility' and 'good business understanding,' highlighting the firm's commitment to clear communication. Additionally, they appreciated the company's ability to effectively address their needs, with timely project management being a key strength. Overall, the sentiment regarding accessibility is highly positive, indicating that Captico Consultancy is attentive and approachable in their client interactions.

ERP Development for IT Staffing Company

5.0 Mar 25, 2023

The company was praised for its easy accessibility, alongside having good business understanding and technical knowledge. They showed an ability to close the loop, which was highlighted by the reviewer as particularly impressive. Such qualities indicate that Captico Consultancy is readily accessible to their clients, ensuring effective communication and project management.
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Industry Experience

Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Audio Production

10% CRM Consulting and SI

10% Call Center Services +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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ePlanet communication Pvt. Ltd.

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Karachi, Pakistan

Services provided

24% Customer Service Outsourcing

14% Call Center Services

12% Back Office Outsourcing +5 services

10% Email Marketing

10% Graphic Design

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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Metawebart

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Chișinău, Moldova

Services provided

20% Web Development

15% Back Office Outsourcing

10% API Development +7 services

10% ERP Consulting and SI

10% Mobile App Development

10% UX/UI Design

10% Web Design

5% AI Agents

5% Architectural Design

5% Search Engine Optimization

Metawebart is a web development company recognized for its high-quality project execution and customer satisfaction. Approximately 100% of reviewers commend Metawebart for their ability to tailor strategies to niche markets, timely delivery, and effective communication. Clients appreciate their in-depth industry understanding and commitment to delivering optimal results, with notable achievements including a 15% increase in conversions and successful launch of multifunctional platforms.

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Reviews mention Understands their clients' needs
Metawebart has received positive feedback for their strong understanding of client needs, as highlighted by a marketing specialist from Inweb. Clients praised their tailored strategies and deep industry insight, which contributed to the quality and relevance of the delivered work. The project management was noted for timely delivery and effective communication, reinforcing the overall sentiment that Metawebart is committed to achieving client objectives and delivering successful outcomes.

Web Design & Development for Digital Marketing Agency

5.0 Sep 8, 2023

What stood out most about Meta Sistem work was their ability to tailor their strategies to our niche market. They demonstrated a deep understanding of our industry, reflected in their work's quality and relevance. Their commitment to delivering results was unwavering.
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Industry Experience

Metawebart has demonstrated expertise primarily in the Advertising & Marketing and Nonprofit sectors. In Advertising & Marketing, they excelled in website design and enhancing usability, leading to a 15% increase in conversions. For Nonprofits, they successfully developed a multifunctional digital platform, enhancing organizational visibility and communication. Overall, feedback indicates strong project management, timely delivery, and a commitment to tailored solutions, making them a suitable partner for clients in these industries.
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Advertising & marketing Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed satisfaction with Metawebart's pricing, noting it as a good fit for their budgets and highlighting the strong value for money provided. One client emphasized the 'great culture fit' and 'good value for cost,' while another appreciated the thorough consultations and tailored solutions that enhanced their project outcomes. Overall, the sentiment regarding cost and value reflects a positive reception, with clients feeling they received high-quality services that met their financial expectations.
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What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and adaptability. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and timely delivery of all tasks. One client praised their personal approach and willingness to tailor solutions to fit budget constraints. Overall, the sentiment is overwhelmingly positive, with no notable areas for improvement identified, reinforcing MarKam Solutions' reputation as a reliable partner.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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ePerformax Contacts Center and BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Pasay, Philippines

Services provided

100% Call Center Services

EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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Cerebra LPO

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Bengaluru, India

Services provided

75% Back Office Outsourcing

25% Call Center Services

Cerebra LPO is a legal process outsourcing company, providing efficient and reliable back-office services focused on legal document processing. The reviews reveal a strong satisfaction rate, with clients consistently praising the company's quality, speed, and affordability. Approximately 100% of reviewers highlight their excellent service, noting substantial time and cost savings, while no significant areas for improvement are mentioned.

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Reviews mention High-quality work
Clients consistently express high satisfaction with Cerebra LPO's work quality. One client noted they are 'totally satisfied' with the service and emphasized the 'speed and reliability' in legal document processing, resulting in significant monthly savings. Another client highlighted the 'excellent' quality of service, stating it is '100% of the time' reliable. Overall, feedback indicates a strong commitment to delivering high-quality work without areas needing improvement.

Legal Document Processing for Telecom Firm

4.5 Aug 18, 2017

Is an excellent way to work with this company, they offer a quality service 100% of time. The ability to develop their knowledge is strong.
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Industry Experience

Cerebra LPO demonstrates strong expertise in both the Manufacturing and Telecommunications industries. Clients appreciate their speed and reliability in legal document processing and back-office support, resulting in significant cost savings. Feedback indicates high satisfaction levels, with noted strengths in quality service and effective communication. Overall, the sentiment is overwhelmingly positive, making Cerebra LPO a suitable choice for companies seeking reliable support in these sectors.
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Manufacturing Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally express high satisfaction with Cerebra LPO's cost-effectiveness, noting that the services provided are affordable and deliver significant savings. One client highlighted a monthly saving of approximately $2,000, while another reported an annual expenditure of less than $1,000 for consistent quality service. Overall, feedback indicates that Cerebra LPO offers excellent value for money, with clients appreciating the balance of cost and quality.
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Great project management
Clients have consistently praised Big Outsource for their exceptional project management capabilities. Feedback highlights their timely delivery and proactive responses to client needs, with one client noting, 'Their responsiveness to our needs was truly impressive.' Another remarked on their 'outstanding project management,' emphasizing seamless communication and adaptability to changing requirements. Overall, sentiment is overwhelmingly positive, with clients appreciating the professionalism and commitment to quality demonstrated by Big Outsource.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively.
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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

Big Outsource's project management was commendable and they respond timely to our need.
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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
Recent client feedback for Big Outsource highlights a strong overall sentiment of satisfaction, with clients praising their responsiveness and ability to integrate seamlessly into workflows. One client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently appreciated the reliability and professionalism of their virtual assistants, although some suggested enhancements, such as proactive tool recommendations. Overall, Big Outsource is recognized for delivering value and quality support across diverse business needs.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Pettinsky

4.8 12 reviews

$1,000+

$50 - $99 / hr

2 - 9

Mombasa, Kenya

Services provided

10% Branding

10% Business Consulting

10% Corporate Training & Coaching +8 services

10% Customer Service Outsourcing

10% Graphic Design

10% IT Managed Services

10% IT Strategy Consulting

10% Search Engine Optimization

10% Web Development

5% E-Commerce Development

5% Other IT Consulting and SI

Pettinsky is a versatile digital services company, specializing in web development, SEO optimization, and digital marketing strategies. The overall feedback from their reviews is overwhelmingly positive, with 100% of clients highlighting their attention to detail, timely delivery, and effective communication. Additionally, 83% of reviewers praised their customer service, and several clients valued their alignment with company goals and values.

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Reviews mention Openness
Clients express a positive sentiment regarding Pettinsky's openness, highlighting their willingness to understand and implement ideas effectively. One client noted, 'They always try to think through what you have to say,' emphasizing their engagement in the project. Additionally, feedback reflects that Karisa is 'always open and ready to learn new things,' showcasing a collaborative approach that fosters a productive working relationship.

Web Design/Support for Tourism Company

5.0 Oct 1, 2020

They always try to think through what you have to say and the idea that you have. If they don’t get it, they’ll take the time to understand it first. Karisa is a good guy. He’s always open and ready to learn new things.
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Average Project Cost Breakdown

Less than $10,000 (8)

What Clients Have Said
Overall, Pettinsky is highly regarded for providing excellent value for money, with multiple clients citing their competitive pricing and high-quality deliverables. One client noted they were selected as the lowest bidder while still offering detailed deliverables. Another highlighted 'good value for cost' alongside timely project management. The sentiment across reviews consistently reflects satisfaction with the return on investment, further affirming Pettinsky's reputation as a cost-effective solution for web development and SEO services.
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More responsive than most other service providers

Pettinsky is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kenya (7) Pakistan (1)
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Redtech

5.0 1 review

$25,000+

$100 - $149 / hr

50 - 249

Bellevue, WA

Services provided

30% Recruiting

30% Staffing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Digital Strategy

Redtech is a data analytics company specializing in enhancing content management strategies. Their collaboration with Microsoft resulted in the successful redesign of a learning catalog, highlighting their expertise in data analysis and catalog health maintenance. Feedback indicates a 100% positive response, emphasizing their strong subject matter expertise and professionalism, with no areas for improvement mentioned by the client.

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Industry Experience

Redtech has demonstrated expertise primarily in the Software industry, particularly in enhancing learning technology solutions for major organizations like Microsoft. Feedback highlights their strengths in data analysis, content management, and business intelligence, leading to improved data quality and user satisfaction. Clients commend their professionalism and effective collaboration. Overall sentiment is highly positive, indicating that Redtech is well-suited for projects requiring technical proficiency and strategic insights in software-related initiatives.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Redtech for providing quality resources at competitive rates, highlighting the company's ability to deliver valuable insights and maintain high standards. A Director at Microsoft noted their strong fit and value for money, stating that Redtech's services significantly advanced their learning data quality initiative. Overall, feedback reflects a positive sentiment regarding the company's pricing structure and the value delivered through their expertise and professionalism.
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Maxicus

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

63% Customer Service Outsourcing

15% Back Office Outsourcing

12% Call Center Services +1 service

10% Sales Outsourcing

Maxicus, a Customer Service Outsourcing company, is in Gurugram, India and Amritsar, India. They provide Customer Service Outsourcing and Back Office Outsourcing and were launched in 2003.
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BusinessTwin

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Warszawa, Poland

Services provided

20% AI Consulting

20% AI Development

20% Custom Software Development +2 services

20% Document Digitization & Management

20% Generative AI

BusinessTwin is a specialized provider of corporate knowledge base solutions, leveraging RAG-chat technology to enhance HR and onboarding processes. The company is praised for its clear project management and transparent communication, with 100% of clients highlighting these strengths. While the solutions meet objectives effectively, some clients suggest a greater focus on post-implementation analytics and varied process optimization recommendations.

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Reviews mention Great project management
BusinessTwin has received positive feedback regarding their project management capabilities, with clients emphasizing their clear and systematic approach. One client noted that all key stages and deliverables were completed on time, and the team responded promptly to requests. Another client highlighted the well-structured management and transparent communication throughout the project. Overall, the sentiment indicates a high level of satisfaction with BusinessTwin's ability to meet project timelines and address client needs effectively.

Corporate Knowledge Base Dev for Software Distribution Firm

5.0 Nov 17, 2025

The project management was clear and well-structured. I appreciate their transparent communication — we were always kept informed about the project status and any potential risks. BusinessTwin performed well, though introducing more detailed post-implementation analytics would further enhance the long-term value of the solution.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of BusinessTwin indicate strong client satisfaction, highlighting their effective project management and clear communication. Clients praised the development of customized corporate knowledge bases, achieving significant user engagement and operational efficiency. Specific feedback noted their timely delivery and responsiveness to needs. However, there are suggestions for improvement, including the introduction of detailed post-implementation analytics and more varied recommendations for process optimization.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight BusinessTwin's competitive pricing and strong value for money. A COO noted that the company's pricing 'fit our budget' and provided 'good value for cost,' while a Lead Manager emphasized that the pricing was a key factor in their selection. Overall, feedback indicates satisfaction with the quality of work relative to the investment, though some clients suggested enhancements in post-implementation analytics for greater long-term value.
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Kazakhstan (1) Poland (1)
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Jeremy Chen Sales

4.8 2 reviews

Undisclosed

Undisclosed

2 - 9

Services provided

50% Business Consulting

10% Back Office Outsourcing

10% Call Center Services +3 services

10% Corporate Training & Coaching

10% Financial Consulting

10% Sales Outsourcing

Jeremy Chen Sales is a sales consultancy firm specializing in client sourcing and onboarding, as well as enhancing sales team capabilities. Reviewers highlight their impressive professionalism and ability to significantly boost sales performance, with one client achieving a 25% increase in monthly sales. The overall feedback is overwhelmingly positive, with 100% of reviewers expressing satisfaction and no areas for improvement mentioned.

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Reviews mention Puts the customer first
Clients consistently highlight Jeremy Chen Sales' commitment to prioritizing customer needs. One client noted the effectiveness of Jeremy's tailored training program, which was developed after a comprehensive assessment of their sales team. They reported a significant 25% increase in sales, emphasizing Jeremy's responsiveness and punctuality. Additionally, his ability to clearly convey the value of their services was particularly praised, reinforcing the sentiment that customer satisfaction is at the forefront of his approach.

Training Services for Virtual Reception Services Company

5.0 Feb 9, 2023

Very effective. They are always on time and responsive. Jeremy had the unique ability to understand the value proposition of our services and articulate them in a way that everyone can understand.
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Industry Experience

Jeremy Chen Sales has demonstrated expertise primarily in the Advertising & Marketing and Business Services sectors. Clients have praised his professionalism, ability to onboard clients effectively, and the significant impact on sales training, leading to a 25% increase in sales for a call center. The overall sentiment in both industries is highly positive, highlighting Jeremy's strengths in client sourcing, effective communication, and tailored training solutions, making him a valuable asset for businesses seeking growth.
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Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed strong satisfaction with Jeremy Chen Sales, particularly noting the company's competitive pricing and alignment with their budgets. One client highlighted that they chose the firm due to its high ratings and affordability, while another reported a significant 25% increase in sales attributed to the effective training provided. Overall, the sentiment reflects a positive perception of value for money, with no reported areas for improvement.
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Canada (1) United States (1)
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DataBees

4.5 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

60% Market Research

20% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Digital Strategy

DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.

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Industry Experience

DataBees has demonstrated significant expertise in the software and e-commerce technology industries, particularly in lead generation and database expansion. Clients have praised their high-quality work, effective communication, and ability to deliver impactful results, such as generating sales opportunities. Overall sentiment reflects strong satisfaction, indicating that DataBees is a suitable partner for businesses in need of research and lead qualification services within these sectors.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised DataBees for their cost-effectiveness and value for money, highlighting the quality of work in relation to pricing. One client noted that their decision to continue working with DataBees was influenced by consistent quality and communication over multiple projects. Overall, the sentiment reflects satisfaction with the pricing structure, as clients feel they receive substantial value for their investment.
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Nelson & Co Solutions

4.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Weatherford, OK

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Business Consulting

Nelson & Co Solutions is an operational and technical consultancy firm specializing in setting up systems and processes, particularly for e-commerce platforms like Shopify. Reviewers consistently praise their professionalism, effective communication, and dedication to client success. Notably, 100% of the feedback highlights improvements in operational efficiency and customer satisfaction, indicating a strong positive impact on business performance.

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Industry Experience

Nelson & Co Solutions has demonstrated expertise in the Consumer Products industry, particularly in e-commerce, through successful partnerships that emphasize process optimization and technical system implementation. Clients commend their professionalism, effective communication, and genuine commitment to business success. The positive feedback highlights improved sales tracking, customer satisfaction, and reduced order issues. Their impact suggests they are well-suited for businesses needing technical support and process improvement in the consumer goods sector.
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Select Industry to see insights

Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with the cost-effectiveness of Nelson & Co Solutions, noting that their investment of approximately $1,400 yielded significant improvements in operational efficiency and customer satisfaction. One client highlighted the value of the services provided, stating, 'I feel like Nelson & Co genuinely wants to see my business succeed.' Overall, the sentiment reflects a strong appreciation for the value received relative to the pricing, with no notable areas for improvement mentioned.
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Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Mumbai, India

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Austin, TX

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Carden IT Services

4.5 3 reviews

$1,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

50% IT Managed Services

25% Other IT Consulting and SI

15% IT Strategy Consulting +1 service

10% Call Center Services

Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

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Reviews mention Efficient
Clients express high satisfaction with Carden IT Services, highlighting their efficient service and seamless communication. One client noted that faster machines improved team efficiency, while another emphasized the company's proactive support in ensuring smooth IT operations across multiple offices. Overall, the sentiment reflects a strong appreciation for Carden's ability to address urgent issues and provide effective IT solutions, with no significant areas for improvement identified.

IT Support for Tax Accounting Firm

5.0 Nov 29, 2019

The faster machines allow the team here to be more efficient. Their friendly and efficient service sets them apart.
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IT Services for Accountancy Practice

4.5 Oct 8, 2019

Communication with them has been easy and all issues raised have been dealt with in an efficient manner. They have been always able to go that extra mile when urgent issues needed resolving.
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Industry Experience

Carden IT Services has received positive feedback across multiple industries, including Financial Services, Education, and Business Services. Clients commend their expertise in IT systems management, prompt response times, and effective communication. In Financial Services, they enhanced operational efficiency through updated hardware and ongoing support. In Education, they ensured timely troubleshooting for remote users. In Business Services, clients highlighted their ability to provide tailored solutions and proactive support. Overall, Carden IT Services is well-suited for organizations needing reliable IT support in these sectors.
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Select Industry to see insights

Business services Financial services Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Carden IT Services for their cost-effectiveness and high value for money. One reviewer noted that their systems were efficiently updated and supported, enhancing overall productivity. Another highlighted the prompt resolution of issues, indicating good return on investment. Overall, the sentiment is positive, with clients appreciating the balance of quality service and reasonable pricing, while expressing satisfaction with the outcomes and support received.
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Maidstone, England (1) Canterbury, England (1) Brighton, England (1)
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Televerde

Not yet reviewed

$250,000+

$50 - $99 / hr

250 - 999

Phoenix, AZ

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Televerde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
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HaiData

4.7 6 reviews

$1,000+

< $25 / hr

10 - 49

Manjoor, India

Services provided

50% Data Annotation Services

25% Back Office Outsourcing

25% Content Moderation Services

HaiData is a data annotation company offering services that cater to various industries, including medical imaging, recycling technology, digital fulfillment, and agricultural robotics. Across multiple reviews, 100% of clients commend their efficiency, adaptability, and high-quality deliverables, noting their commitment to budget-friendly solutions and excellent project management. Approximately 20% of reviewers suggest areas for improvement, primarily concerning occasional annotation incompleteness and time management.

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Reviews mention Efficient
Clients consistently praise HaiData for their efficiency in project management and delivery. One reviewer noted that all items were delivered quickly and on time, highlighting the prompt response to requests and efficient communication. Another client emphasized the highly efficient management and the ability to enhance data annotation speed and accuracy, which significantly improved operational efficiency. Overall, the sentiment reflects strong client satisfaction regarding HaiData's efficiency and effective project execution.

Data Annotation Services for Recycling Tech Company

4.5 May 10, 2024

All the items were delivered quickly and on time. Additionally, any changes or requests were promptly delivered and communication was always very efficient. They provided fast results with good quality.
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Data Annotation Services for SaaS Company

5.0 Nov 27, 2023

Their Project Management was highly efficient. We communicated via a shared Slack channel, and had weekly meetings for project health check. The project helped measure the pickup efficiency of all the carriers thereby improving delivery SLAs.
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Industry Experience

HaiData has demonstrated substantial expertise across various industries, including Medical, Environmental Services, Logistics & Supply Chain, Software, Engineering, and Agriculture. Clients commend their adaptability, quality of annotations, and project management skills. In the Medical and Agriculture sectors, they excelled in data annotation for AI applications, while in Logistics, they improved operational efficiency through computer vision solutions. Overall, HaiData is well-received for delivering value and maintaining high standards across all engagements.
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Medical Environmental Services Logistics & Supply Chain Software Engineering Agriculture

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight HaiData's pricing as fitting their budgets while providing excellent value for money. Feedback emphasizes the company's ability to deliver high-quality annotations efficiently, with one client noting that HaiData was selected due to its 'good value for cost.' Overall sentiment is positive, with multiple reviews commending the company's cost-effectiveness and responsiveness to client needs, indicating a strong alignment between pricing and service quality.
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India (3) Canada (1) United States (1) Scotland (1)

This provider is fluent in 3 languages:

English

Hindi

Tamil
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Bobcares

5.0 11 reviews

Undisclosed

$25 - $49 / hr

250 - 999

Services provided

30% IT Managed Services

20% IT Staff Augmentation

10% Call Center Services +4 services

10% Custom Software Development

10% Other Design

10% UX/UI Design

10% Web Design

Bobcares is an IT support and server management company known for its exceptional technical expertise and commitment to client satisfaction. With 100% positive feedback across reviews, clients consistently praise their prompt communication, professionalism, and reliable service delivery. Bobcares is highly recommended for their ability to exceed expectations, efficiently solve complex issues, and maintain minimal downtime.

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10 of 11 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
Recent client reviews for Bobcares highlight exceptional project management, rapid response times, and technical expertise. Clients consistently praised their ability to minimize downtime, enhance server performance, and maintain open communication. For instance, one client noted a significant improvement in uptime to 99.9% and another appreciated their proactive approach to server management. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction and no significant areas for improvement identified.
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Industry Experience

Bobcares has demonstrated strong expertise across various industries including Information Technology, eCommerce, Consulting, Media, and Software. Clients consistently highlight their exceptional responsiveness, technical proficiency, and commitment to service quality. In the IT Services industry, they are noted for enhancing system stability and security. Within eCommerce, they excel at optimizing server performance and resolving critical issues. Overall, feedback reflects a positive sentiment, making Bobcares a suitable partner for companies seeking reliable IT support and optimized digital solutions.
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Information technology Software Media IT Services Consulting eCommerce

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally regard Bobcares as providing good value for money, citing their high responsiveness and quality of service. For instance, one client mentioned that their pricing aligned well with their budget and offered great value. However, some feedback indicated concerns about cost, with one client specifically stating that the services were 'too expensive.' Overall, the sentiment is positive, highlighting their professionalism and effectiveness despite varying opinions on pricing.
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United States (3) Netherlands (2) Australia (1) India (1) Ireland (1) Scotland (1) England (1)

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ResponsePoint

4.7 8 reviews

$5,000+

$25 - $49 / hr

50 - 249

Cary, NC

Services provided

40% Demand Generation Marketing

20% Account-Based Marketing

20% Email Marketing +2 services

10% Call Center Services

10% Sales Outsourcing

ResponsePoint is a lead generation and marketing services company with a focus on enhancing sales and customer engagement through strategies like account-based marketing and call center services. The reviews indicate high satisfaction, with approximately 83% of clients recognizing their flexibility, responsiveness, and ability to generate quality leads. Some feedback highlighted areas for consistent improvement, such as lead quality and meeting deadlines.

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Reviews mention Professional
Clients have consistently praised ResponsePoint for their professionalism, citing exceptional communication and timely updates. One client noted their impressive adaptability to project changes and highlighted the clarity of their presentations. They also appreciated the effective use of dashboards for project tracking. Overall, the sentiment is overwhelmingly positive, with no significant complaints, indicating that ResponsePoint maintains a high standard of professionalism in their service delivery.

Lead Generation & Marketing Services for Research Firm

5.0 Apr 5, 2024

Response Point consistently delivered on time and quickly adapted to new requests as our project evolved. They impressed us with their timeliness and flexibility. What stands out most about ResponsePoint is their exceptional communication and timely updates. Their presentations are clear and professional, and their ability to swiftly adapt to new requests has been particularly impressive.
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Industry Experience

ResponsePoint demonstrates significant expertise across various industries, including Software, Business Services, Telecommunications, Information Technology, and Research. Clients have highlighted their strength in lead generation and tailored marketing strategies, particularly in the Research and Telecommunications sectors where they exceeded expectations. Overall sentiment is positive, with clients appreciating their commitment, flexibility, and responsiveness, although some noted inconsistencies in lead quality and project timelines. This provider is well-suited for businesses seeking robust demand generation and account-based marketing solutions.
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Software Business services Telecommunications Information technology Research

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
ResponsePoint is frequently praised for its competitive pricing and perceived value for money, with multiple clients noting that the cost fits their budget and aligns with the quality of service received. One client highlighted that ResponsePoint provided 'good value for cost,' while another emphasized their 'great culture fit' and 'pricing fit our budget.' Overall, clients appreciate the balance of affordability and effective results, although some mentioned inconsistencies in lead quality and delivery timelines.
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Stamford, Connecticut (1) Chicago, Illinois (1) Cupertino, California (1) Riverside, California (1) Boise, Idaho (1) Lakeview, Texas (1)
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Virtue Ally

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Marketing Strategy

20% Social Media Marketing

Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Virtue Ally highlights exceptional operational support and project management, with clients noting improved efficiency and timely deliverables. A founder from Wild Blackberry Studio commended their virtual assistant's reliability, attention to detail, and proactive communication, which facilitated seamless collaboration. The client emphasized Virtue Ally's alignment with their values and commitment to employee growth, stating that every interaction exceeded expectations. Overall, the sentiment is highly positive, with no noted areas for improvement.
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Industry Experience

Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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What Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.
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Tech Drop Private Limited

4.8 4 reviews

$10,000+

< $25 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Blockchain

10% CRM Consulting and SI

10% Call Center Services +10 services

10% Customer Service Outsourcing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

5% Digital Strategy

5% E-Commerce Development

5% Graphic Design

5% Mobile App Development

5% UX/UI Design

5% Web Development

Tech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.

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Industry Experience

Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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Design

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What Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.
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Climbia BPO

4.5 1 review

$5,000+

< $25 / hr

250 - 999

Durrës, Albania

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% IT Managed Services

Climbia BPO provides customer support services with a focus on handling English-speaking clients for digital marketing agencies. The overall feedback highlights their proficiency in understanding complex ad systems and delivering competent service, especially in English. Their rigorous hiring process ensures experienced staff, which was noted as impressive by clients, although a desire for a broader range of services was mentioned.

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Dialog One

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

60% Translation

20% Call Center Services

20% Language Interpretation

Dialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.

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Reviews mention Easy to work with
Client feedback highlights that Dialog One is exceptionally easy to work with, characterized by prompt communication and a strong understanding of client needs. One client noted the rapid response time, stating it took only 30 seconds to a minute to reach an interpreter. Another emphasized the integrity and friendliness of the team, mentioning that it felt like they had been collaborating for years. Overall, clients express high satisfaction and recommend Dialog One for their reliable and accommodating service.

On-Demand Translation & Interpretation Services for School

5.0 Dec 1, 2020

With the pandemic happening this year, we had to adapt to a virtual environment. So far, we’ve had such a positive relationship with Roberto and Dialog One. I asked for feedback from my staff, and there was not a single person who had an issue working with them. The experience has just been great.
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Translation Services for Music Education Nonprofit

5.0 Sep 1, 2020

Any time you collaborate with the unknown, you expect that there may be some glitches along the way because your partner may not know what you’re looking for. That hasn’t been the case with Dialog One. It feels like we’ve been working together for 10 years. They picked up on exactly what we were interested in doing.
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Industry Experience

Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.
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Apple Valley, Minnesota (1) Burnsville, Minnesota (1) Saint Paul, Minnesota (1)
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HRH Next Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Digital Strategy

HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Accounting

20% Back Office Outsourcing +2 services

20% Customer Service Outsourcing

10% Call Center Services

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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Rail Trip Strategies

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Olmsted Falls, OH

Services provided

80% Sales Outsourcing

20% Market Research

Rail Trip Strategies is a marketing consultancy firm that specializes in increasing awareness and booking meetings for eCommerce and marketing tech companies. Feedback is overwhelmingly positive, with 100% of reviewers praising their cost-effectiveness and cultural alignment. Clients highlight their impressive work quality and fair pricing, with no suggestions for improvement noted.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Rail Trip Strategies has received positive feedback from clients, particularly highlighting their fair pricing and cultural alignment. A recent review from an executive at an ecommerce agency noted their effectiveness in increasing awareness and booking meetings. Clients appreciated the company's responsiveness and the quality of work delivered, with no notable areas for improvement mentioned. Overall, the sentiment reflects satisfaction and a strong fit for collaborative projects.
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Industry Experience

Rail Trip Strategies has demonstrated expertise in the eCommerce industry, successfully increasing awareness and booking meetings for clients. Feedback highlights their alignment with client values, fair pricing, and effective communication. The overall sentiment is positive, indicating they are a strong fit for eCommerce and marketing technology projects, showcasing strengths in project management and client engagement.
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What Clients Have Said
Clients commend Rail Trip Strategies for providing excellent value for money, with one executive noting that they delivered 'great work at a price that was fair.' The company's pricing was highlighted as a key factor in selection, aligning well with client budgets. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating a strong fit for businesses seeking quality solutions without exceeding budget constraints.
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Dune Tech Companies

4.5 1 review

Undisclosed

Undisclosed

250 - 999

Services provided

25% Custom Software Development

20% AI Development

20% Web Development +3 services

15% Business Consulting

10% Back Office Outsourcing

10% Customer Service Outsourcing

Dune Tech Companies is a software development and IT consultancy firm known for providing tailor-made solutions that enhance operational efficiency and simplify workflows. Reviews highlight their competence and flexibility, with 100% of feedback being positive, praising their ability to deliver projects on time and adapt to clients' needs.

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Industry Experience

Dune Tech Companies has demonstrated expertise primarily in the Telecommunications industry, where they provided tailored software solutions that significantly improved operational efficiency and productivity. Their strengths include effective IT consultancy, flexible problem-solving, and successful project management. Clients have noted positive feedback on the user experience and the seamless integration of solutions. Overall sentiment in the telecommunications sector is highly positive, indicating a strong fit for businesses seeking innovative technology solutions.
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Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Dune Tech Companies' pricing relative to the value delivered. One review highlighted the development of a tailored software solution that improved productivity and efficiency, underlining that the company met specific needs effectively. The project was completed on time, and ongoing support was noted as a positive aspect. Overall, the sentiment reflects a strong alignment between cost and value, with no significant complaints from clients regarding pricing.
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Tasks Leader Virtual Assistant Company

5.0 7 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

20% Back Office Outsourcing

15% Search Engine Optimization

15% Social Media Marketing +4 services

15% Web Design

15% Web Development

10% Market Research

10% Transcription

Tasks Leader Virtual Assistant Company offers a range of services, including administrative support, SEO, and digital marketing. The reviews indicate a high level of satisfaction, with 100% of clients noting promptness, value, and impressive initiative from the company. The company is recognized for its effective project management and tailored solutions, often exceeding client expectations.

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Reviews mention Understands their clients' needs
Clients express a strong sentiment that Tasks Leader Virtual Assistant Company effectively understands their needs. One CEO noted their impressive dedication to grasping the intricacies of the client's industry, which allowed for tailored SEO strategies. Additionally, the company was commended for its responsiveness and timely updates throughout the project, ensuring that client concerns were promptly addressed. Overall, the feedback highlights a consistent understanding of client objectives and a commitment to delivering relevant solutions.

SEO Services for Software Company

5.0 Mar 5, 2024

They consistently delivered items on time and were responsive to my needs, providing timely updates and addressing any concerns promptly. What impressed me most about Tasks Leader Virtual Assistant was their dedication to understanding the nuances of my industry and tailoring their SEO strategies accordingly.
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Industry Experience

Tasks Leader Virtual Assistant Company has received positive feedback across industries such as Software and Education. In the Software sector, clients praised their expertise in SEO and fundraising, highlighting timely deliverables and a tailored approach. In Education, their digital marketing strategies effectively increased lead generation. Overall, the sentiment is highly favorable, indicating that they excel in providing comprehensive support and effective communication, making them a strong fit for clients seeking assistance in these industries.
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Software Education

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight the good value for cost offered by Tasks Leader Virtual Assistant Company. One client noted their 'great culture fit' and 'good value for cost,' while another emphasized that the pricing 'fit our budget.' Overall, feedback reflects a positive sentiment regarding the company's pricing and the quality of their deliverables, with clients stating they exceeded expectations and provided timely, effective support without any areas for improvement identified.
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Blue Hills IT

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Rajshahi, Bangladesh

Services provided

30% Video Production

20% Back Office Outsourcing

15% Corporate Photography +5 services

15% Social Media Marketing

10% E-Commerce Development

5% Graphic Design

4% Web Development

1% Other Digital Marketing

Blue Hills IT is a data entry and information management company known for its reliability and professionalism. Their ability to work quickly is highlighted by clients, with a 100% positive response rate regarding their efficiency and communication. While minor issues such as file format preferences were noted, Blue Hills IT promptly addressed any concerns, demonstrating their commitment to client satisfaction.

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Industry Experience

Blue Hills IT has demonstrated expertise primarily in the Financial Services industry, as noted by a product manager who praised their reliability and professionalism in data entry projects. Their strengths include rapid execution and effective communication. While there were minor issues with data format preference, the overall sentiment remains positive, indicating that Blue Hills IT is well-suited for clients in the financial sector seeking efficient and accurate data management solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that Blue Hills IT offers reliable services at a competitive price, providing good value for money. One client noted their rapid work pace and professionalism, which contributed positively to the perceived value. However, there were minor concerns regarding data format delivery, indicating room for improvement in meeting specific client preferences. Overall, the sentiment suggests that clients find the cost justifiable given the quality of work and responsiveness.
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Attekmi

4.8 3 reviews

$5,000+

Undisclosed

10 - 49

Tallinn, Estonia

Services provided

15% Customer Service Outsourcing

15% Media Planning & Buying

10% Custom Software Development +13 services

10% IT Managed Services

10% Low/No Code Development

8% Other Digital Marketing

5% Advertising

5% DevOps Managed Services

5% IT Strategy Consulting

5% Marketing Strategy

5% Other Marketing

2% Back Office Outsourcing

2% Business Consulting

1% Computer Engineering

1% Corporate Training & Coaching

1% Document Digitization & Management

Attekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.

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Industry Experience

Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.
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Israel (1) Poland (1) Uruguay (1)

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Grupo PYD

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Buenos Aires, Argentina

Services provided

40% Customer Service Outsourcing

40% Sales Outsourcing

20% Call Center Services

Customer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
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One Point One Solutions Ltd

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Indore, India

Services provided

60% Call Center Services

25% Customer Service Outsourcing

5% Back Office Outsourcing +2 services

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

One Point One Solutions Ltd, a call center service, is headquartered in Mumbai, India and Gurugram, India. They provide Call Center Services and Customer Service Outsourcing.
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Online Giants

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Online Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
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Abacus Outsourcing

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Lahore, Pakistan

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6 services

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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More responsive than most other service providers

Abacus Outsourcing is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Before Hello

5.0 6 reviews

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

30% Direct Marketing

30% Email Marketing

20% Market Research +1 service

20% Sales Outsourcing

Before Hello is a lead generation and appointment setting company that excels in creating personalized and effective email campaigns. Reviews highlight their ability to deliver results, with clients often pausing campaigns due to the high volume of leads generated. Over 90% of reviewers praised their professionalism, seamless integration with client teams, and outstanding ROI, indicating their strong commitment to client success and satisfaction.

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Reviews mention Efficient
Clients consistently praise Before Hello for their efficiency in lead generation and appointment setting. One client noted that the company's efforts generated so many leads that they had to pause their campaign. Another highlighted the seamless integration of Before Hello's team, emphasizing their ability to understand complex industries quickly and deliver results promptly. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing satisfaction with timely communication and effective workflows.

Email Marketing for Storage Solutions Company

5.0 Mar 12, 2022

Before Hello has taken on the work of multiple staff and made cold outreach effective, affordable and efficient. Oleksandr's enthusiasm and passion for his work comes through at every meeting. They are organized, deliver all work on time as promised and are available when needed despite vastly different time zones.
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Lead Generation and Appointment Setting for IT Company

5.0 Jan 26, 2019

I’ve never worked with a vendor who could process information so quickly and efficiently. Their team impresses us with their professionalism and dedication to our project. The workflow is effective. Someone on their team is always available when needed. The level of communication is so high that we feel like they’re part of our team and not a vendor.
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Industry Experience

Before Hello has demonstrated strong expertise in lead generation across various industries including Information Technology, Business Services, and other sectors. Their clients commend the company for its professionalism, effective communication, and ability to deliver high-quality prospect databases and email campaigns. Overall sentiment is highly positive, especially in the IT sector, where they significantly improve ROI and streamline outreach processes. Potential clients in these industries can expect impactful results and seamless collaboration.
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Other Industry Information technology Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Before Hello provides excellent value for money, often exceeding expectations in lead generation efficiency. One client noted they 'delivered more than promised,' resulting in a significant increase in leads. Another highlighted their 'affordable and efficient' services, while a third emphasized the impressive ROI achieved through their campaigns. Overall sentiment reflects satisfaction with the cost relative to the results delivered, with no significant areas for improvement mentioned.
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Ukraine (2) United States (2) Estonia (1) Germany (1)
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CCK Philippines

5.0 1 review

$10,000+

$25 - $49 / hr

250 - 999

Pasig City, Philippines

Services provided

20% AI Development

20% Back Office Outsourcing

20% Custom Software Development +2 services

20% Mobile App Development

20% Web Development

CCK Philippines is a data entry service provider recognized for delivering low-cost, high-quality digitized solutions. The company is praised for its accuracy and timeliness, with 100% of reviewers highlighting their commitment to minimizing input errors and maintaining effective communication. Their pricing and value for cost are also consistently commended by clients.

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Industry Experience

CCK Philippines has demonstrated strong expertise in the Information Technology sector, particularly in cloud-based solutions and data management. Clients appreciate their commitment to quality, timely delivery, and effective communication, noting their focus on data accuracy. The overall sentiment is positive, highlighting their ability to provide cost-effective and reliable services. Businesses in the IT industry seeking high-quality data entry and digital transformation support may find CCK Philippines to be a valuable partner.
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Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight CCK Philippines' competitive pricing and strong value for money. One client specifically noted that the company's pricing fit their budget while providing good value for the cost. Additionally, the emphasis on quality and timely delivery further enhances the perceived value, as evidenced by high commissions for data entry accuracy, demonstrating effective cost management and satisfaction with the overall service.
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LeadWise

5.0 1 review

$1,000+

< $25 / hr

2 - 9

L'viv, Ukraine

Services provided

90% Sales Outsourcing

10% Email Marketing

LeadWise is a lead generation agency specializing in targeted outbound campaigns to generate qualified leads and build sales pipelines. With a 100% satisfaction rate, reviewers consistently praised their effective communication and project outcomes, including meeting all KPIs and achieving a 25% reply rate. LeadWise is commended for aligning well with client values and delivering impressive results.

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Industry Experience

LeadWise has demonstrated strong expertise in the IT Services industry, excelling in lead generation and outbound marketing strategies. Client feedback highlights their effective communication, alignment of company values, and ability to meet key performance indicators, resulting in significant sales pipeline growth. The overall sentiment from this industry indicates satisfaction with LeadWise's services, suggesting they are a suitable partner for IT companies seeking to enhance their customer engagement and sales efforts.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding the company's cost-effectiveness, highlighting it as a 'good value for cost' in comparison to competitors. One CEO noted that LeadWise met all key performance indicators while successfully filling their sales pipeline, demonstrating strong outcomes relative to investment. Overall, feedback underscores satisfaction with the company's pricing and value delivery, with no significant concerns raised regarding cost.
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DedicatAide

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Services provided

100% Back Office Outsourcing

DedicatAide is a virtual assistant service provider recognized for its professionalism, responsiveness, and ability to swiftly integrate into client workflows. According to client feedback, 100% of reviewers highlight their exceptional value for cost and impressive time-saving capabilities, with one client noting a 20-30 hour weekly time savings that facilitated business growth.

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Industry Experience

DedicatAide has effectively served the Design industry, particularly through virtual assistant services for web design firms. Clients commend their professionalism, responsiveness, and adaptability, citing significant time savings and enhanced operational efficiency. The overall sentiment is highly positive, indicating that businesses seeking to streamline administrative tasks and improve productivity would benefit from DedicatAide's expertise.
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Design

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiment regarding DedicatAide's cost-effectiveness, noting that their pricing aligns well with budgets while delivering good value for services rendered. For instance, a department head from Welkin Tech highlighted that the company's virtual assistant services saved them 20-30 hours per week, allowing for significant business growth. Overall, the feedback underscores DedicatAide's professionalism and timely delivery, reinforcing their reputation as a cost-efficient solution for administrative needs.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Servixer, LLC

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

30% Transcription

25% Social Media Marketing

15% Digital Strategy +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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Industry Experience

Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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FLH-Services

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Services provided

20% Accounting

20% Finance Law

20% HR Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Labor & Employment Law

10% Recruiting

FLH-Services is a legal and accounting support company specializing in aiding IT businesses. The feedback is overwhelmingly positive, with 100% of reviewers commending their professionalism, exceptional customer satisfaction, and expertise in legal matters. Clients particularly value their ability to facilitate critical legal statuses and the alignment of company values.

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Industry Experience

FLH-Services has demonstrated expertise primarily in the Software industry, providing legal and accounting support to IT companies. Clients have praised their professionalism, responsiveness, and ability to navigate complex legal frameworks, resulting in significant business advantages, such as special statuses leading to tax privileges. Overall sentiment is highly positive, indicating that FLH-Services is well-suited for tech companies seeking reliable legal and accounting guidance.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised FLH-Services for their excellent value for cost, highlighting their alignment with company values and strong cultural fit. One reviewer noted that the firm provided critical legal and accounting support, resulting in significant benefits such as tax privileges and special status for their company. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction with the professionalism and quality of service, indicating that the investment in FLH-Services yielded substantial returns.
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Avantive Solutions

Not yet reviewed

$100,000+

Undisclosed

1,000 - 9,999

Tulsa, OK

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +1 service

5% Back Office Outsourcing

Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Avantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ExpertCallers

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +5 services

10% Sales Outsourcing

5% Back Office Outsourcing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Market Research

Launched in 2002, ExpertCallers is a midsize Princeton, New Jersey-based answering service company. Their services include Call Center Services and Business Consulting.
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NCC

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

75% Call Center Services

25% Back Office Outsourcing

NCC is a service provider specializing in outbound bill collection and appointment setting. Reviewers consistently praise NCC for their secure and efficient tools, leading to significant financial savings and increased company profitability. Approximately 85% of feedback highlights cost savings, while 50% mention workflow efficiency. Some suggest improvements in global reach and pricing.

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Reviews mention High-quality work
Clients consistently commend NCC for delivering high-quality work, noting significant improvements in efficiency and profitability. One client highlighted a 17% profit increase within a month due to outsourced services, while another emphasized the quality of work and the savings of $5,000 to $10,000 monthly. Overall, the sentiment regarding NCC's work quality is overwhelmingly positive, reflecting their effectiveness in enhancing operational workflows.

Government Collections

3.0 Aug 12, 2017

The quality of work is a significant strength of the service provider. They help us save on wages and make our workflows more efficient.
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Industry Experience

NCC has demonstrated strong expertise in the real estate and government sectors, providing services such as accounts receivable collections and appointment setting. Clients report significant savings, ranging from $5,000 to $10,000 monthly, and increased efficiency in workflows. Feedback highlights NCC's strengths in quality of work and secure tools that support business growth. Overall, the sentiment in both industries is positive, making NCC a suitable partner for organizations seeking to improve operational efficiency.
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Real estate Government

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients generally perceive NCC's services as cost-effective, reporting significant savings. One client noted a monthly savings of over $8,000, attributing a 17% profit increase to NCC's outsourcing. Another client mentioned saving approximately $5,000 to $10,000 monthly, highlighting improved efficiency. While the overall sentiment is positive regarding value, some feedback suggests room for improvement in pricing structures.
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INHYE Process Experts (P) Ltd

5.0 4 reviews

$1,000+

$25 - $49 / hr

2 - 9

Surat, India

Services provided

30% Back Office Outsourcing

20% AI Development

20% E-Commerce Development +2 services

20% Web Development

10% Social Media Marketing

INHYE Process Experts (P) Ltd is a versatile company specializing in website improvements and e-commerce support. Their reviews indicate a strong emphasis on reliability and effective communication, with 100% of feedback highlighting their timeliness, accuracy, and value for money. Clients consistently commend their seamless project management and responsiveness to needs, with no areas for improvement mentioned.

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Reviews mention Easy to work with
Clients have consistently reported that INHYE Process Experts (P) Ltd is easy to work with, highlighting their good communication and responsiveness to needs. One client specifically noted, 'They were easy to deal with and provided good value for money.' Overall, the sentiment reflects a positive experience in project management and collaboration, with no areas for improvement identified.

JavaScript Error Resolution for Online Training Company

5.0 Jun 19, 2024

The company was easy to deal with and provided good value for money. There was good communication, and all needs were met. This demonstrates their ability to respond effectively to client requirements.
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Industry Experience

INHYE Process Experts (P) Ltd has demonstrated strong capabilities across the Education, Retail, and IT Services industries. Clients commend their reliable communication, timely delivery, and effective project management, particularly in website improvements and e-commerce support. The overall sentiment is positive, highlighting their adaptability and value for money. Potential clients in these sectors can expect comprehensive support and a collaborative approach to project execution.
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Education Retail IT Services

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients have consistently praised INHYE Process Experts (P) Ltd for providing good value for money. One client noted their ease of communication and satisfaction with the results, stating, 'They were easy to deal with and provided good value for money.' Another highlighted their reliability and timely delivery, reinforcing the sentiment that the company's services are both cost-effective and dependable. Overall, feedback indicates a strong alignment of cost with the quality of services provided.
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Sydney Digital Agency

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Potts Point, Australia

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Advertising +6 services

10% Content Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Sydney Digital Agency specializes in web design, development, and digital marketing solutions, demonstrating a strong commitment to client satisfaction. With 100% positive feedback from reviewers, the agency is praised for its efficiency, professionalism, and exceptional customer service. Clients frequently commend Farhad for his dedication and effective communication. Notably, 75% of reviews highlight the agency's ability to exceed expectations and deliver personalized solutions.

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Reviews mention Professional
Clients have consistently praised Sydney Digital Agency for their professionalism and effective communication. A notable review highlighted the owner's direct involvement, describing the workflow as 'efficient and professional' with timely responses. Additionally, the agency's commitment to client support was emphasized, with one client noting they received assistance even during weekends. Overall, feedback reflects a strong sentiment of professionalism and dedication to client satisfaction.

Web & E-Commerce Dev for Engraving, Trophy & Framing Company

5.0 Jul 7, 2021

The workflow between our team and theirs was efficient and professional. Their communications were timely, ensuring smooth project progress. The team demonstrated a high level of professionalism by providing personal help even on weekends and after hours.
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Industry Experience

Sydney Digital Agency has demonstrated expertise across various industries, including Beauty & Cosmetics, Retail, Healthcare, and Real Estate. Clients commend their exceptional communication, timely project delivery, and tailored solutions. Feedback highlights the agency's strength in website design, SEO, and lead generation, leading to significant business impact. Overall, clients express high satisfaction and recommend the agency for projects in these sectors, particularly for businesses seeking personalized and effective digital solutions.
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Beauty & Cosmetics Retail Healthcare Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Sydney Digital Agency for their value for money, highlighting their cost-effectiveness and exceptional service. One client noted the agency's honesty and competitive pricing as key factors in their selection. Another emphasized the personal attention received, including support during weekends, which added to the perceived value. Overall, feedback indicates a strong sentiment of satisfaction with the quality of work relative to the costs incurred, with no significant complaints regarding pricing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Dedicated

Digital Marketing, SMM & SEO for Software Solutions Company

Digital Marketing, SMM & SEO for Software Solutions Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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TECHSPEED INC is very responsive

Reviewed 20 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Customer Service Outsourcing for Medical Company

Live Chat Support Services for Consumer Products Company

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

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Select VoiceCom is responsive

Reviews mention Open to feedback

Call Center Services for Insurance Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accessible

ERP Development for IT Staffing Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Understands their clients' needs

Web Design & Development for Digital Marketing Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Team players

Staff Augmentation for Title & Escrow Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

Sales & Customer Service Outsourcing for Transportation Co

Call Center Services for Auto Transport Broker

Customer Services & Sales Staffing for Auto Transport Co

Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

TDCX is very responsive

Reviews mention High-quality work

Legal Document Processing for Telecom Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management