Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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$1,000+$200 - $300 / hr2 - 9St. Augustine, FL
Services provided
See all 4 projectsAccountability Now is a strategic consulting firm specializing in business development, sales mentorship, and leadership coaching across varying industries. The reviews reflect a consistent positive sentiment, highlighting their timely project delivery, expert guidance, and relationship-focused approach, with 100% of clients citing growth in sales or lead generation. Clients also emphasize the company's ability to tailor strategies to specific needs, with no significant areas for improvement noted.
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$25,000+$25 - $49 / hr50 - 249London, England
Services provided
See all 13 projectsQubit Labs is an IT staffing and recruitment company specializing in augmenting teams with skilled developers, engineers, and support staff. Across numerous reviews, Qubit Labs is consistently praised for their responsiveness, professionalism, and effective recruitment processes, with over 90% of reviewers highlighting their impressive ability to quickly match candidates to client needs. Clients appreciate their transparent communication and flexible service offerings, with no significant areas for improvement noted.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
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UndisclosedUndisclosed10 - 49Cebu City, Philippines
Services provided
See all 13 projectsOPKO Finance is a financial consulting firm specializing in accounting, bookkeeping, tax compliance, and administrative outsourcing for small to mid-sized companies. Across the reviews, 100% of clients expressed satisfaction with the firm's responsiveness, timely delivery, and professional approach. Their ability to adapt to client needs and offer valuable financial insights was frequently highlighted as a unique strength.
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$5,000+Undisclosed2 - 9
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See all 1 projectsLessLeads is a lead generation company specializing in setting up and managing cold email campaigns to generate meetings with prospective clients. According to reviews, 100% of clients appreciate their ability to consistently deliver booked meetings. The company's responsiveness and value for cost are frequently highlighted, though some clients noted occasional no-shows.
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$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Services provided
Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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Undisclosed$50 - $99 / hr2 - 9Tel Aviv-Yafo, Israel
Services provided
See all 2 projectsEdamame is a lead generation and client acquisition company that excels in improving messaging and connecting clients with potential leads through email, calls, and LinkedIn. Reviews highlight their exceptional responsiveness and effectiveness, with 100% of clients noting timely delivery and significant conversion success, such as arranging over 250 meetings resulting in new clients and investors.
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UndisclosedUndisclosed50 - 249Singapore, Singapore
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See all 3 projectsKonsyg is a B2B lead generation and sales outsourcing company, praised for its effective outbound sales strategies and webinar facilitation. Reviewers consistently highlight their project management skills and responsiveness, with an emphasis on collaboration and adaptability. Impressively, 100% of reviewers noted their thorough involvement and alignment with client needs, though initial setup times could improve. Overall, feedback is overwhelmingly positive.
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$1,000+$50 - $99 / hr2 - 9
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See all 2 projectskapi.ar is a digital agency specializing in web development, digital branding, and conversion optimization. Their clients, such as Tradición Garage and Estudio Constructor, praise them for their strategic commitment, timely project management, and exceptional user experience design. The reviews show 100% positive feedback, highlighting their ability to align digital presence with a client’s unique brand and business goals.
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Undisclosed< $25 / hr10 - 49
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See all 6 projectsMy Remote VA - B2B C-Suite Executive VA Services is a company specializing in virtual executive-level administrative support. Reviews highlight their reliability, responsiveness, and ability to enhance productivity, with 100% positive feedback emphasizing their attention to detail and seamless integration into client teams. Clients appreciate their proactive approach and the added value of their cost-effective services.
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$1,000+$25 - $49 / hr10 - 49Sheridan, WY
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See all 1 projectsExclusive Calls is a telemarketing and call center service provider known for its professionalism and dedication. With a focus on customer follow-up, they offer significant value for cost and align well with business values. Positive feedback comprises 100% of reviews, highlighting their effective communication and timely delivery.
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
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See all 1 projectsHANGAR49 is a company specializing in customer acquisition and sales development services. Based on reviews, 100% of feedback is positive, highlighting their impressive ability to integrate with clients' teams and deliver valuable insights into market demands. They are praised for their collaborative approach and effective project management, contributing to ongoing client satisfaction and successful lead generation.
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Undisclosed$50 - $99 / hr2 - 9Hürth, Germany
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See all 1 projectsBS International GmbH is a lead generation and sales management company, specializing in increasing sales and optimizing sales processes. Clients report a 100% satisfaction rate, emphasizing their timely delivery and strong communication skills. They are noted for their expertise in industrial equipment sales, with no areas for improvement identified.
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$5,000+$50 - $99 / hr2 - 9Wamel, Netherlands
Services provided
See all 1 projectsShift Office Support is a professional administrative support company providing services such as participant contact management, email handling, invoicing, and location arrangement. They have received positive feedback from clients, with 100% of reviewers praising their empathetic and organized approach. Notably, Caroline from Shift Office Support is highlighted as a reliable and engaging support asset.
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Services provided
See all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
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$5,000+$50 - $99 / hr10 - 49San Diego, CA
Services provided
See all 28 projectsNANOBOT Group is a specialized communication agency providing high-quality 2D and 3D animated videos and content strategies for the biomedical and pharmaceutical industries. Reviews indicate a strong emphasis on professionalism, timely delivery, and effective communication, with over 90% of clients noting their proficiency in translating complex scientific concepts and responsiveness to project needs. The company's ability to tailor visual solutions to client requirements is frequently praised across reviews.
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$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
See all 2 projectsStatByte Marketing Solutions is a telemarketing and lead generation company that has been praised for its dedication and efficient service delivery. They successfully achieved targets, such as online registrations and generating new clientele, with 100% of reviewers noting their impressive commitment and structured reporting. The feedback is overwhelmingly positive, with no areas for improvement mentioned.
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$1,000+Undisclosed2 - 9Calgary, Canada
Services provided
See all 3 projectsRoyal Genix is a digital marketing and lead generation company known for its effective approach to client engagement and project management. The reviews highlight a 100% satisfaction rate, with clients praising their capacity to generate high-quality leads and their structured, reliable communication. Approximately 67% of reviewers specifically commend Benny's dedication and organizational skills in delivering impactful results.
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$1,000+$100 - $149 / hr2 - 9
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See all 1 projectsJuicy Prospecting is a lead generation agency specializing in building referral partnerships and executing cold outreach campaigns. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their collaborative and problem-solving approach, leading to notable outcomes such as a 7.3% reply rate and a 3.4% interest rate.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsApex Global is a lead generation and digital marketing company specializing in outbound and inbound call services and Google AdWords. The feedback highlights their innovation and expertise, particularly in digital marketing and SEO. Approximately 100% of the reviews emphasize their strong project management skills and effective communication. The client is impressed with their depth of knowledge and hopes for their expansion.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
See all 3 projectsTalent Trellis Inc. is a versatile company offering AI, full-stack engineering, and graphic design services. Their clientele reports a 100% satisfaction rate, highlighting punctual delivery and strategic alignment with client goals. Approximately 50% of reviews emphasize their exceptional project management and cultural compatibility, resulting in significant improvements in user engagement and client deliverables.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsNavigant PACE is a back-office service provider known for delivering stable and optimal services that enhance service optimization and resource management. Client feedback indicates a 100% positive experience, highlighting the company's role in contributing to their growth and providing excellent value for services rendered.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsStatco is a back office services company, highly regarded for providing impeccable customer service and significant time and cost savings to clients. Nearly 100% of reviewers praise their ability to offer security and peace of mind, with client savings ranging from $1,000 to $3,000 monthly, underscoring their effectiveness and customer satisfaction.
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$10,000+$50 - $99 / hr250 - 999Mumbai, India
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See all 3 projectsDirection Software LLP is an enterprise software development company specializing in ERP solutions and software management. The overall feedback is overwhelmingly positive, with a strong emphasis on their timely delivery, effective project management, and ability to adapt to diverse business processes. Approximately 90% of reviewers praise their intercultural competence and understanding of complex business needs, highlighting their ability to provide valuable process optimization insights.
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$1,000+< $25 / hr10 - 49
Services provided
See all 1 projectsAPKSoft is a company specializing in Back Office and IT Managed Services. Reviews indicate a high level of professionalism, with 100% positive feedback highlighting their exceptional support and ability to facilitate business growth, evidenced by a 90% increase for one client. Their comprehensive service offerings and reliable delivery are particularly noted by reviewers.
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UndisclosedUndisclosed2 - 9Wien, Austria
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See all 1 projectsBizXpand is a lead generation company specializing in social media and email outreach, particularly in the DACH region. Reviews indicate a high level of satisfaction, with 100% positive feedback highlighting their effective project management and impactful results, such as generating 100+ leads and consistently booking weekly meetings with sales teams.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
See all 9 projectsGrowleads is an outbound sales and digital marketing agency that specializes in managing multi-channel campaigns and optimizing Google Ads for B2B companies. Across four detailed reviews, 100% of feedback highlights their ability to enhance lead quality and align messaging. Clients commend their strategic integration of channels and responsive communication, with 75% noting significant improvements in project outcomes and visibility.
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$25,000+$25 - $49 / hr50 - 249Barranquilla, Colombia
Services provided
See all 3 projectsNativApps is a software development company specializing in UI/UX design and custom software solutions. The company receives overwhelmingly positive feedback, with clients appreciating their reliability, professionalism, and innovative solutions. Approximately 100% of reviewers highlight their effective communication and ability to interpret project goals, resulting in solutions aligned with company cultures and brand identities.
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$50,000+< $25 / hr10,000+Santa Monica, CA
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TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
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See all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$1,000+$25 - $49 / hr2 - 9
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See all 7 projectsReachIQ is a sales development company specializing in outbound lead generation and managed SDR services. The reviews highlight their effective ICP matching feature, enabling a steady increase in qualified meetings from 3 to 8-9 per month. Approximately 80% of feedback is positive, praising their relevance-focused approach, while 20% suggest improvements in communication regarding campaign adjustments.
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$10,000+< $25 / hr2 - 9Pune, India
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See all 2 projectsRight Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.
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$1,000+< $25 / hr2 - 9Warszawa, Poland
Services provided
See all 2 projectsBusinessTwin is a specialized provider of corporate knowledge base solutions, leveraging RAG-chat technology to enhance HR and onboarding processes. The company is praised for its clear project management and transparent communication, with 100% of clients highlighting these strengths. While the solutions meet objectives effectively, some clients suggest a greater focus on post-implementation analytics and varied process optimization recommendations.
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$1,000+< $25 / hr250 - 999Chennai, India
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Launched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9
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See all 2 projectsIT SalesaaS is a specialized firm providing targeted customer segmentation services, primarily focusing on businesses in the EMEA region. With 100% positive feedback, clients laud their timely delivery, effective communication, and innovative solutions. Notably, one client reported a 35% revenue increase post-engagement, highlighting IT SalesaaS's impactful performance in B2B market penetration strategies.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsTM Billing Pediatric Therapy specializes in insurance billing for pediatric therapy services. The reviews highlight their effective handling of insurance claims, with 100% positive feedback emphasizing responsiveness and client-driven service. Clients appreciate their willingness to educate and their ability to successfully manage insurance processes, allowing for an increase in insurance clients.
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$1,000+$25 - $49 / hr2 - 9Weatherford, OK
Services provided
See all 1 projectsNelson & Co Solutions is a technical consulting firm specializing in setting up and optimizing systems for e-commerce platforms like Shopify. Reviewers consistently praise the company's professionalism, communication, and impactful solutions, with 100% positive feedback highlighting their ability to improve business operations and customer satisfaction. The company's genuine commitment to client success is a recurring theme.
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$1,000+$100 - $149 / hr10 - 49
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See all 5 projectsSales.co is a lead generation company specializing in crafting and executing outbound email campaigns and sales funnels. Reviews indicate that they deliver consistently on time and are praised for their responsiveness and expertise, with 80% of clients reporting positive outcomes, including increased revenue and a substantial pipeline. However, some clients suggest improvements in reporting and campaign analytics.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
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See all 1 projectsGennexa.AI is a business process outsourcing (BPO) and intelligent automation company noted for its structured and personalized sales outreach services. Reviews highlight a 100% satisfaction rate with their professional, organized approach and clear communication, enabling clients to improve sales processes and engage systematically with potential clients.
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$1,000+< $25 / hr10 - 49L'viv, Ukraine
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See all 4 projectsLeadFlow B2B Agency is a lead generation and outreach company specializing in LinkedIn and email strategies. Across their reviews, 100% of clients commend their effective communication, timely delivery, and strong alignment with client values. Approximately 67% of reviewers highlight their impressive execution on metrics and KPIs, with no areas for improvement noted.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
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See all 4 projectsContio.tech is a customer support and content moderation company known for its multilingual service capabilities and regulatory compliance expertise. Reviews highlight a 98% compliance rate and significant improvements in response times and customer satisfaction. Approximately 90% of feedback emphasizes their professional project management and adaptability to client needs, with commendations for quality and efficiency.
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Undisclosed$50 - $99 / hr2 - 9New York, NY
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See all 2 projectsQuant Solutions is a financial services company specializing in accounting and bookkeeping, particularly adept at managing the unique financial needs of project-based companies and those in the arts and nonprofit sectors. Reviews highlight their impressive attention to detail, reliability, and flexibility, with 100% of clients noting the positive impact on their operations. The company maintains a reputation for delivering on time and providing essential strategic financial guidance.
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$1,000+< $25 / hr2 - 9
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See all 8 projectsTasks Leader Virtual Assistant Company specializes in administrative support, market research, SEO, and digital marketing services. The company receives overwhelmingly positive feedback, with clients highlighting their professionalism, timely delivery, and effective account management. Approximately 75% of reviewers emphasize their exceptional project management and ability to exceed expectations, making them a trusted partner in business growth and marketing strategies.
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$5,000+Undisclosed50 - 249
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See all 11 projectsPipeful is a lead generation and sales outsourcing company praised for its dedication and expertise in enhancing client outreach and appointment setting. With 100% positive feedback, clients commend their efficient project management, responsiveness, and creative strategies. Many (over 90%) specifically highlight their high ratings, cultural fit, and value for cost, making Pipeful a reliable partner in sales development.
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$1,000+$25 - $49 / hr50 - 249Chișinău, Moldova
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See all 2 projectsMetawebart is a web development company recognized for its high-quality project execution and customer satisfaction. Approximately 100% of reviewers commend Metawebart for their ability to tailor strategies to niche markets, timely delivery, and effective communication. Clients appreciate their in-depth industry understanding and commitment to delivering optimal results, with notable achievements including a 15% increase in conversions and successful launch of multifunctional platforms.
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$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
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CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Services provided
EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
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See all 3 projectsREVMAVENS is a company specializing in direct marketing services, particularly in telemarketing and lead generation. The overall feedback is positive, with clients appreciating their comprehensive initial analyses and ability to generate valuable leads. However, there is a suggestion for them to expand their team to enhance service delivery.
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$1,000+< $25 / hr2 - 9L'viv, Ukraine
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See all 2 projectsLeadWise is a marketing agency specializing in content and outbound marketing services, focusing on lead generation and sales pipeline development. Reviewers highlight their effective project management and strategic approach, achieving significant results such as a 25% reply rate and filling sales pipelines. With 100% positive feedback, clients commend LeadWise's communication, value for cost, and cultural alignment.
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$1,000+< $25 / hr250 - 999San Francisco, CA
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See all 1 projectsDataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.2/40.020/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
34.8/40.019.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
34.1/40.020/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
33.6/40.019.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
33.5/40.016.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
32.9/40.019.4/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
32.5/40.015.8/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
32.4/40.019/20 Reviews7.1/10 Clients & Experience6.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.9/40.015.8/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
31.9/40.017.8/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.3/40.016.4/20 Reviews9.8/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
31/40.020/20 Reviews4.6/10 Clients & Experience6.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.9/40.017/20 Reviews8.2/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
30.8/40.017/20 Reviews9/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
30.6/40.017/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
34.5/40.020/20 Reviews9.5/10 Clients & Experience5/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.5/40.017.4/20 Reviews8.9/10 Clients & Experience4.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.4/40.017/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
30.4/40.016.2/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
30.2/40.016.2/20 Reviews9.7/10 Clients & Experience4.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.