OPKO Finance

BACKGROUND

Introduce your business and what you do there.

I’m the chief representative of the Hong Kong office of Landager, a  manufacturer and distributor of surgical instruments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPKO Finance?

We needed someone to provide us with accounting, tax, and financial assistance.

SOLUTION

What was the scope of their involvement?

OPKO Finance provides us with their accounting and financial services.

What is the team composition?

We’re working with Marc-Olivier (Director) and several people from the accounting department.

How did you come to work with OPKO Finance?

I found them while searching for French accounting companies in Hong Kong. I chose to work with them because they were competitively priced and they seemed to have the answers to my needs.

How much have you invested with them?

We pay somewhere between $50,000–$70,000 HKD (approximately $6,400–$8,900 USD).

What is the status of this engagement?

Our ongoing partnership started in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re 100% satisfied with their customer-oriented approach to the project — the team is very proactive and super-efficient, so they consistently meet our deadlines.

How did OPKO Finance perform from a project management standpoint?

We’re very satisfied with their project management because they’re respectful of the deadlines we impose. We typically communicate through email, Skype, and phone.

What did you find most impressive about them?

What sets them apart from other providers is their unique approach to customer service.

Are there any areas they could improve?

So far, they’re very well-organized, so I don’t see anything they could improve on.

Do you have any advice for potential customers?

I would recommend OPKO Finance for your financial needs because they’re a very good company and they won’t disappoint. 

BACKGROUND

Please describe your company and your position there.

I am a Partner in the company. We provide financial advisory services across Southeast Asia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPKO Finance, and what were your goals?

We worked with OPKO Finance to assist us in our accounting, audits management and various administrative services in our countries of operations (Hong Kong, Philippines and Vietnam).

We started this project to be more effective in terms of time spent for those topics and to ensure being on time on the different regulatory tasks. Additionally, we needed some general advice (especially regarding tax purposes) as we operate in different jurisdictions.

SOLUTION

How did you select this firm and what were the deciding factors?

We reached out to a few providers and decided to hire the firm for the following reasons: (i) capabilities to offer the services in the 3 countries where we operate (ii) very strong reactivity to respond to our request (iii) competitive pricing versus some other providers

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

For of all we did a general planning and onboarding on the various workstream to be managed by OPKO Finance on a regular basis in our three countries of operations. The company agreed to stick with our existing software and organizational tools.

Today the company handles all our bookkeeping, accounting review, tax declaration and relationship with tax authorities, payroll, company secretary services, audit preparation and management of our three entities in Hong Kong, the Philippines and Vietnam.

Describe their billing or cost structure.

We are charged per scope of work and country on a quarterly basis for the accounting services for the regular operations and on a yearly basis for the yearly operations.

How many resources from the firm's team worked with you, and what were their positions?

Around 5 people: accounting and admin manager per country, and everything is overseen by the General Manager of the firm.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

I a few weeks, OPKO Finance managed to properly takeover the workload from us. So far everything has been done in order and on time. The firm has also helped us to correct and optimize a few elements.

Describe their project management style, including communication tools and timeliness.

The onboarding process was quite efficient and we have communication mostly through emails when it is needed or they have questions. The General Manager is always reactive and takes call easily when required.

What did you find most impressive or unique about this company?

They are very responsive and very helpful to advise on some aspects even beyond their mandate. They provide us the comfort to not worry about the accounting and admin-related requirements.

Are there any areas for improvement or something they could have done differently?

We could have delegated to them a few more things faster.

BACKGROUND

Please describe your company and your position there.

I am the company CEO. We are based in Hong Kong and sell worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPKO Finance, and what were your goals?

We used to work with a terrible accounting company before. We needed a trustable and responsive company secretary which can also manage our accounting.

SOLUTION

How did you select this firm and what were the deciding factors?

We met Opko during a meeting at the french chamber of commerce. We trusted the team after meeting them. Human feeling is a deciding factor to me.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

Many companies can do well with accounting and company secretary it's not such a big deal. But with Opko we got more. We have monthly advises about current legislation in the countries we are working with, we also talk IT and software (QuickBooks, Odoo) After 6 years of relationship we can say it works very well.

Describe their billing or cost structure.

Depending the structure (we are using Opko services for different companies) we pay monthly or annualy.

How many resources from the firm's team worked with you, and what were their positions?

We work with 3 different persons included the director himself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

OPKO Finance has never been late, and they always catch up on mistakes smartly.

Describe their project management style, including communication tools and timeliness.

We are using dropbox ang google drive but I guess they are open to customers preferences.

What did you find most impressive or unique about this company?

Always responsive

Are there any areas for improvement or something they could have done differently?

I wish they could have an ecommerce management department in the future. But this is another business.

BACKGROUND

Introduce your business and what you do there.

I work at a wholesale trading company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPKO Finance?

We needed some accounting and BPO services.

SOLUTION

What was the scope of their involvement?

OPKO Finance provides annual auditing, BPO services, and monthly reports. They handle all accounting operations, including preparing all payments, handling budgeting, and compare projected and actual value. They also provide assistance with legal issues such as writing contracts. We use a cloud ERP.

What is the team composition?

One person handles roughly 90% of the requests, and another handles technical issues with banks. We also are in contact with Marc-Olivier (Director) twice a month.

How did you come to work with OPKO Finance?

Our lawyer introduced us to Marc-Olivier. We didn’t begin working together immediately, but we did talk and later decided to hire his company.

How much have you invested with them?

We’ve spent roughly $50,000. Initially, we paid $1,000 per month, but now that they are handling more, the fee is $2,900 per month. 

What is the status of this engagement?

We hired them in January 2016, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

OPKO Finance has helped us make the right financial decisions. We now know our cost margins and the effect of each expense when trading. We also automatically sell anything we buy. I have more time to develop marketing and sales now as well.

How did OPKO Finance perform from a project management standpoint?

The team does a good job. We usually communicate via email and phone.

What did you find most impressive about them?

I like that they are very quick to respond to issues and work to find the best solutions.

Are there any areas they could improve?

They could improve their capability to deal with technical issues regarding legal and taxes.

Do you have any advice for potential customers?

No.

BACKGROUND

Please describe your company and your position there.

I am a partner with CFO-mission in a Furniture design and trading company. We have 25 FTEs located in offices in China, HK and Europe. 90% of our production is from China and we sell to major retailers and importers all over the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPKO Finance?

Due to the muliple companies (one in HK, one in Europe and one in China) for a "small size" business (25 Ftes) we face an admin and organisational challenge when it comes to accounting, financial reporting and taxes&accounting administration. We have to deal with 3 very different legal and accounting system with no internal admin staff in HK where most of our financial flow happens. We hired Opko to outsource all the process.

What were your goals for this project?

We wanted to be able to issue a reliable reporting every months for the group, ensure that all administration deadlines are respected and reduce the payment collection from our customers.

SOLUTION

How did you select this vendor?

We were introduced by other clients.

Describe the project in detail.

We started to integrate HK company acocunting and from there we identified all processes that needed improvement and that could be done under opko supervision. We then transferred all admin tasks requiring no knowledge of our operational business to Opko.

What was the team composition?

Initially, the opko partner managed the project and then assigned one full time accountant from HK and one full time administrative assistant from Philippins

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to reduce the delays to produce accounting end of year by 3 months. We reduced our outstanding customer accruals by 20%.

How effective was the workflow between your team and theirs?

The team is always well scheduling intervention so we can organize to be on time on deadlines. When clarification is needed partner intervenes

What did you find most impressive about this company?

The company can ensure a consistent service over time and years able to accompany us in our growth.

Are there any areas for improvement?

In the first two years we had few change in the team composition requiring some repeat but now the team handling us is steady for 3 years.

BACKGROUND

Introduce your business and what you do there.

I was the chairman of T.I.A. It was a holding company with factories that manufactured export product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPKO Finance?

I needed help executing the final part of my sales contract on the business; checking inventories, data analytics, and financial consulting.

SOLUTION

What was the scope of their involvement?

They worked on several projects for me in varying scopes, as small as simple secretarial tasks to the large data analytics when I sold my business. For the latter project, they ran inventory on some of my subsidiaries in different locations.

 They organized the physical inventory; sorted through data analytics, argued the small claims made by the buyer in an attempt to reduce the price, and provided arguments in every point highlighted by the buyer. They also facilitated for communication purposes, reporting to me and being involved with the shareholder to answer questions.

What is the team composition?

Mark-Olivier (Director) was my main point of contact. He worked with a couple of other people on the tasks.

How much have you invested with them?

We’ve invested $10,000 - $50,000.

What is the status of this engagement?

We worked together from April 2012 until September 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a remarkable job, reducing all the deductions requested down to four. They closed all the accounts with no more claims or liability. Their work saved me a significant amount of money. I don’t think I could’ve done it without Opko. My shareholders were also impressed with them.

How did OPKO Finance perform from a project management standpoint?

They were extremely disciplined and systematic. They gave clear summaries and reports, without too much detail. We spoke daily. Mark-Olivier was willing to fly to location when necessary.

What did you find most impressive about them?

They were a small company that over-delivered for me. They were affordable and performed tremendously well.  

Are there any areas they could improve?

It was fragile due to my being dependent on such a small team. It was worth the risk. For simple administrative tasks, their price is a bit on the high side.

Do you have any advice for potential customers?

I would recommend them for a specific project, like an audit.

BACKGROUND

Please describe your company and your position there.

Sourcing office for European DIY store chains. Market Manager (manage 1/3rd of the sourcing office).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPKO Finance?

Finance Closure of the Bricorama the Ningbo office

What were your goals for this engagement?

Monthly finance declarations to official Close the Rep. office properly

SOLUTION

How did you select this vendor?

Update the records of the Hong Kong company and the representative office, Submit the management accounts to headquarter Submit the tax declaration to the Chinese office in time Prepare the year end financial statements, Liaise with auditor to meet statutory requirements Proceed to all annual tax requirement,

Describe the engagement in detail.

Update the records of the Hong Kong company and the representative office, Submit the management accounts to headquarter Submit the tax declaration to the Chinese office in time Prepare the year end financial statements, Liaise with auditor to meet statutory requirements Proceed to all annual tax requirement

Describe their billing or cost structure.

A budget was defined every year between our company and OPKO Finance OPKO Finance invoices on a monthly basis accordingly

What was the team composition?

One senior accountant and the partner

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We are globally very satisfied by the quality of the work of OPKO Finance. The different jobs are performed well in the deadlines and according to the budget fixed. Improvement in term of communication and commitment to meet the deadlines for Headquarter

How effective was the workflow between your team and theirs?

The work flow was efficient as we have defined process together and made points on a regularly basis of the situation

What did you find most impressive about this company?

To be able to handle the relations both with the local tax authorities in different countries as well as with the headquarters based in Europe and in different subjects (audit, tax, legal, HR…) They are available to answer your calls and to reply to your queries in a very short time, which we appreciate.

Are there any areas for improvement?

All the time, we have discussions with our service provider to improve the quality of the work

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of CoinUp Limited, a marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OPKO Finance?

I hired OPKO Finance to take care of my accounting and reporting needs. It was difficult to get the message through with the company I was using and they weren’t meeting my expectations.

SOLUTION

What was the scope of their involvement?

I handed over all the documents and the accounting items from the previous company. They also contacted that accounting firm to get all of the additional information that I didn’t have. They communicated with tax authorities in Hong Kong, where my company is, that the transfer needed to be done between these two accounting firms and handled that whole process. 

What is the team composition?

The CEO, an accounting person, and an invoicing person work with us. 

How did you come to work with OPKO Finance?

Their CEO used to be my client for another company and a few years later he set up his own accounting firm. About a year ago, I started talking to him about using him for his services. 

How much have you invested with them?

We’ve spent between $5,000–$6,000.

What is the status of this engagement?

We started working together in October 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with the professionalism of their work—they take a much more serious approach. They’ve helped me open bank accounts and I appreciate the work they’ve done so far. 

How did OPKO Finance perform from a project management standpoint?

They’re organized and follow-up well. We communicate weekly and they’re a lot more responsive than our previous vendor. Their overall process is better, too. They explain what they expect from us and how everything should work. They answer all of the questions I have for tax purposes or audits for the company. 

What did you find most impressive about them?

Their knowledge about the corporate structure helps us organize as much as possible. I appreciate how organized they are. 

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Explain your situation and your expectations from the start so they can give you the best advice for your own goals. Have a chat with the owner who can really help you a lot.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Gontran Cherrier Bakery brand worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPKO Finance, and what were your goals?

Opko has been our accounting and hr services provider since 2016.

SOLUTION

How did you select this firm and what were the deciding factors?

Professionalism, responsiveness. Sensitivity to international culture.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

Accounting, HR services.

Describe their billing or cost structure.

They have a flexible pricing structure, adaptive and responsive.

How many resources from the firm's team worked with you, and what were their positions?

I am working with 4/5 different people. 2 for accounting, one for. HR as well as the CEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

They always complete on time their duties and keep me satisfied

Describe their project management style, including communication tools and timeliness.

Well organised

What did you find most impressive or unique about this company?

Their financial expertise and HR assistance in payroll, visas, and more are impressive. All great too class.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

we are in the barbecues business since 35 years in France and created subsidiary in HK in 2013 to follow international sales for our range of barbecues and planchas manufactured in China

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OPKO Finance?

Opko Finance is in charge of all our Accountancy and legal procedures with HK administration

What were your goals for this engagement?

To be insured that we provide right information to HK administration and obtain off shore status

SOLUTION

How did you select this vendor?

Opko has been recommanded by an historic partner in barbecue business and we are fully satisfied. The big advantage is also to be able to communicate in french language

Describe the engagement in detail.

Opko is an efficient advicer to assist us for all Accountancy and legal points we need

Describe their billing or cost structure.

Very reasonable level of fees

What was the team composition?

We mainly work with the manager Marc-Olivier Levy and 2 members of his team

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Opko is very reactive and can provide good information so that decisions can be taken easily and quickly

How effective was the workflow between your team and theirs?

Very efficient communication, no delay

What did you find most impressive about this company?

High experienced company in bookkeeping and tax reviews

Are there any areas for improvement?

We are fully satisfied with our long cooperation since 7 years now