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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Proactive
The sentiment regarding TECHSPEED INC's proactivity is overwhelmingly positive. Clients highlighted their proactive communication and customer-first mindset, noting that the team anticipated potential issues and offered solutions before problems arose. One client specifically praised their ability to adapt quickly to shifting priorities and their commitment to quality and efficiency, describing the partnership as smooth and productive. Overall, feedback indicates a strong sense of reliability and responsiveness throughout the project.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Well-organized projects
Clients consistently commend Remote CoWorker for their well-organized project management and operational efficiency. For instance, one client highlighted how their virtual assistant maintained timelines and proactively updated the team to prevent delays. Another client noted excellent task prioritization and timely deliverables, showcasing strong organizational skills. Overall, feedback indicates a high level of satisfaction with the company's ability to manage multiple priorities effectively, ensuring projects are completed on or ahead of schedule.

VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re on top of everything; they accomplish all of their tasks. We communicate using Skype, WhatsApp, and more. They use RingCentral for calls.
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

Her project management has been excellent. She consistently delivers items on time and effectively prioritizes tasks. Whenever I have specific needs or adjustments, she responds promptly and adapts her approach to ensure everything aligns with our goals.
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Transcription, Billing & Verification for Medical Office

5.0 Aug 9, 2025

They were well organized for the interview and onboarding process and were able to provide me many candidates in a very short time period.
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Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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MAI

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Elgin, IL

Services provided

46% Customer Service Outsourcing

30% Recruiting

14% Call Center Services +1 service

10% Sales Outsourcing

Established in 1981, MAI is a Customer Service Outsourcing company. In Elgin, Illinois, the team specializes in Customer Service Outsourcing and Recruiting.
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Direct Interactions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Seattle, WA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Direct Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Hard working
Clients consistently highlight Boldr.'s strong work ethic and dedication. One client noted that Boldr. went 'above and beyond' to meet urgent project requirements, while another emphasized the company's culture, stating that team members are willing to 'do just a little extra to reach success.' Overall, the sentiment reflects a high level of appreciation for Boldr.'s hard-working nature and commitment to their clients' needs.

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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TeleDirect Call Centers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sacramento, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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ICON Communication Centres s.r.o.

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Prague 8, Czech Republic

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

ICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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THIENTU CO.,LTD

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Ho Chi Minh, Vietnam

Services provided

28% Call Center Services

27% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

5% HR Consulting

5% Recruiting

THIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Outsourcing S.A.S BIC

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Bogotá, Colombia

Services provided

37% Call Center Services

25% Customer Service Outsourcing

13% Back Office Outsourcing +2 services

13% Staffing

12% HR Consulting

Call center Outsourcing S.A.S BIC specializes in Call Center Services and Customer Service Outsourcing. They are based in Bogotá, Colombia and Bogotá, Colombia.
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Xceed

Not yet reviewed

$25,000+

< $25 / hr

10,000+

cairo, Egypt

Services provided

60% Call Center Services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +3 services

10% HR Consulting

5% HR Outsourcing

5% Recruiting

Xceed is a large call center service founded in 2001. Their team focuses on Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Connext highlights their effective call center services and impressive hiring process, resulting in positive guest experiences and reduced complaints. Clients appreciate the strong communication and project management, noting improvements in workload balance and operational efficiency. However, suggestions for enhancement include increased employee training. Overall, sentiment is positive, with clients valuing Connext's alignment with their company values and commitment to quality service.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Mobius Knowledge Services

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Services provided

50% Back Office Outsourcing

25% Commercial Brokerage Services

25% Ecommerce Marketing

Mobius Knowledge Services is a large Back Office Outsourcing company. They offer Back Office Outsourcing and Commercial Brokerage Services and were launched in 2000.
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Outsource RCM

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Outsource RCM is a Back Office Outsourcing company in Princeton, New Jersey. Founded in 2004, the team specializes in Back Office Outsourcing.
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What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Experienced
The feedback regarding Big Outsource highlights a highly positive sentiment, with clients noting significant improvements in customer service efficiency, such as reducing response times from 18 hours to under 3. The personalized approach in matching VAs to client needs was particularly appreciated, enhancing the overall experience. Clients also reported a notable increase in positive feedback scores and brand ratings. While the service was praised, suggestions for improvement included expanding creative support for listings.

Customer Service Outsourcing for Beauty Brand

5.0 Jun 14, 2025

I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Remote Team Solutions highlight a strong focus on trust and effective project management. Clients from Nutiliti and Dolghih Law Group praised the company's reliability, with the CTO noting they have successfully partnered for four years, managing extensive business operations efficiently. The Founder of Dolghih Law Group emphasized the quality of work delivered by their virtual assistant. Overall, sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Athena

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Juan, Puerto Rico

Services provided

100% Back Office Outsourcing

Athena, a large Back Office Outsourcing company, is located in San Juan, Puerto Rico. Their services include Back Office Outsourcing.
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IntouchCX

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Content Moderation Services +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Large answering service IntouchCX, is in Winnipeg, Canada. The team provides Call Center Services and Back Office Outsourcing.
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Upsell Technologies

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Services provided

60% Call Center Services

30% Sales Outsourcing

10% Back Office Outsourcing

Telephone answering service Upsell Technologies is based in Toshima City, Japan and Cebu City, Philippines. The team offers Call Center Services and Sales Outsourcing.
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DocVA

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Fort Lauderdale, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% HR Consulting

DocVA, an Email Marketing company, was established in 2000. They specializes in Email Marketing and Call Center Services.
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Shared Consulting, LLC

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Lucknow, India

Services provided

25% Accounting

20% HR Outsourcing

10% Back Office Outsourcing +7 services

10% Call Center Services

10% IT Managed Services

5% Commercial Financing

5% Content Moderation Services

5% Customer Service Outsourcing

5% Financial Advising & Planning

5% Staffing

Shared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.

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Reviews mention Accommodating
Clients have consistently praised Shared Consulting, LLC for their accommodating nature and responsiveness. One CEO noted their 'highly competent and knowledgeable' team, emphasizing their 'meticulous attention to detail' and ability to provide updates promptly. The onboarding process was described as well-structured, enhancing the overall client experience. Overall, the sentiment reflects a strong approval of Shared Consulting's commitment to client needs and adaptability throughout the project.

Accounting & Financial Assistance for Gaming Company

5.0 Aug 23, 2024

The onboarding procedure was well-structured. Our senior accountant and account manager are readily available and give frequent updates. We communicate largely via email because of the time difference. In addition to being highly competent and knowledgeable in accounting and taxation, the crew is also very accommodating and quick to respond.
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Industry Experience

Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.
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Business services Software Information technology Gaming Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.
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United States (3) England (3)
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Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Dublin, Ireland

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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AJASIX CONSULTING LLC

5.0 4 reviews

$1,000+

$50 - $99 / hr

2 - 9

Services provided

20% Business Consulting

20% Content Marketing

20% Content Writing Services +2 services

20% Document Digitization & Management

20% Translation

AJASIX CONSULTING LLC is a translation services company specializing in certified document translations, particularly for U.S. immigration processes. Reviews highlight their exceptional accuracy, speed, and customer service, with 100% positive feedback emphasizing their efficiency and attention to detail. Clients commend them for delivering high-quality translations within deadlines, showcasing their reliability and commitment to excellence.

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Reviews mention High-quality work
Clients have consistently praised AJASIX CONSULTING LLC for delivering high-quality work, particularly in translation services for immigration applications. One client emphasized the accuracy and organization of the translations, stating they meet USCIS requirements. Additionally, the firm is noted for its efficiency and responsiveness, with all deliverables provided on time. Overall, the sentiment reflects a strong satisfaction with the quality of work and the company's alignment with client values.

Translation Services for Immigration Law Firm

5.0 May 16, 2025

The translations are accurate and organized efficiently. They also meet the requirements of USCIS. The company works efficiently, providing high-quality translations in a short period of time.
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Industry Experience

AJASIX CONSULTING LLC has garnered positive feedback primarily within the legal and software industries. In the legal sector, particularly immigration law, clients praised their exceptional translation accuracy, efficiency, and customer service, highlighting their impact on the success of visa applications. The software industry feedback also emphasized their timely and precise document translations compliant with immigration requirements. Overall, AJASIX is recognized for their expertise in translation services, making them a strong fit for clients in legal and software domains.
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Legal Software

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight AJASIX Consulting LLC's strong value for money, noting that their pricing fits within budgets while delivering exceptional quality. One client emphasized the 'good value for cost' and the efficient delivery of high-quality translations. Another remarked on the combination of speed and accuracy, underscoring their satisfaction with the service. Overall, the sentiment reflects a high level of satisfaction regarding the cost and value provided by the company.
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United States (2) Brazil (1)
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Volans Infomatics Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Noida, India

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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Intugo

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Tucson, AZ

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Recruitment Process Outsourcing +5 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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By Appointment Only (BAO Inc.)

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Chelmsford, MA

Services provided

85% Sales Outsourcing

15% Market Research

Established in 1997, By Appointment Only (BAO Inc.) is a Sales Outsourcing company. The agency offers Sales Outsourcing and Market Research, and is midsize.
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CsMena

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Amman, Jordan

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Content Moderation Services

CsMena offers call center outsourcing support, specializing in reducing costs and improving operational efficiency for tech companies. The overall feedback highlights their professionalism, commitment to partner success, and effective project management. Clients appreciate CsMena's high ratings, culture fit, and good value for cost.

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OnCalla - Contact Center Services

3.5 1 review

$25,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OnCalla - Contact Center Services offers 24/7 phone answering, lead collection, and appointment scheduling services. Reviews highlight their professionalism, consistent on-time performance, and significant contributions to improving client service quality, leading to increased client acquisition. Overall, clients have had positive experiences and have not identified areas for improvement.

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CloudHire

5.0 11 reviews

$50,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Call Center Services

20% Data Annotation Services +2 services

20% IT Staff Augmentation

20% Staffing

CloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.

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Industry Experience

CloudHire has demonstrated strong performance across various industries including IT Services, Advertising & Marketing, Financial Services, Consulting, and Beauty & Cosmetics. Clients noted their expertise in building efficient offshore teams, enhancing operational efficiency, and delivering high-quality results on time. The overall sentiment reflects satisfaction with their project management, cultural alignment, and cost-effectiveness, making them a suitable partner for companies seeking support in data science, marketing, analytics, HR processes, and product management.
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IT Services Advertising & marketing Financial services Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (4)

What Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.
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United States (6) Canada (1)

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Keach Assistants

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

25% Accounting

25% Document Digitization & Management

25% Ecommerce Marketing +1 service

25% Finance & Accounting Outsourcing (FAO)

Keach Assistants is a financial management company offering services such as accounting, bookkeeping, tax preparation, and financial reporting. Reviews highlight their efficiency, responsiveness, attention to detail, and proactive communication. With 100% positive feedback, clients appreciate their willingness to adapt and align with company values, ensuring accurate financial management and customer security.

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Reviews mention Detail-oriented
Clients consistently highlight Keach Assistants' meticulous attention to detail as a significant strength. One client noted their 'willingness to go above and beyond' to ensure the accuracy and completeness of financial records, which contributed to improved financial management. Overall, the sentiment regarding their detail-oriented approach is highly positive, with no reported areas for improvement in this aspect.

Accounting for FinTech Company

5.0 Sep 6, 2024

The results from the project were accurate and timely financial statements, improved financial record-keeping, and increased efficiency in financial management. Keach Assistants' project management was excellent. They delivered all items on time and were always responsive to all our needs and concerns. Their attention to detail and their willingness to go above and beyond to ensure the accuracy and completeness of financial records were most impressive about them.
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Industry Experience

Keach Assistants has demonstrated expertise across various industries, including Consulting, Financial Services, and Design. Clients commend their efficiency, attention to detail, and proactive communication. The firm has effectively provided accounting and financial services to consulting firms, maintained financial records for fintech companies, and supported small businesses in the design sector. Overall, they are well-regarded for their value, alignment with client values, and ability to handle complex financial tasks, making them a strong choice for companies in these industries.
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Consulting Financial services Design

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Keach Assistants' competitive pricing and strong value for money. One review noted that their pricing fit the client's budget while providing excellent service quality. Another client emphasized the cost-effectiveness of their offerings, stating they deliver quality services for a reasonable price. Overall, the sentiment reflects satisfaction with the company’s affordability and the alignment of their values with clients' needs.
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India (1) United Arab Emirates (1) United States (1)
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Tata Business Support Services Ltd

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Services provided

50% Back Office Outsourcing

50% Call Center Services

Located in Hyderabad, India, Tata Business Support Services Ltd is a Back Office Outsourcing and answering service. They specialize in Back Office Outsourcing and Call Center Services.
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Knoah

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Henderson, NV

Services provided

100% Call Center Services

Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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Americall

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

100% Call Center Services

Americall is a telephone answering service in. The team specializes in Call Center Services.
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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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Pacific Global

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Transcription

Answering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001.
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Sunknowledge Services Inc.

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +1 service

10% Document Digitization & Management

Sunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Rockford, MN

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Five Star Call Centers

Not yet reviewed

$25,000+

< $25 / hr

1,000 - 9,999

Sioux Falls, SD

Services provided

50% Call Center Services

25% Customer Service Outsourcing

15% Sales Outsourcing +1 service

10% Staffing

Five Star Call Centers is a phone answering service. Their team is in Sioux Falls, South Dakota and Guatemala City, Guatemala and specializes in Call Center Services and Customer Service
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Transparent BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Gaithersburg, MD

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

10% Sales Outsourcing

Transparent BPO is a Gaithersburg, Maryland-based Customer Service Outsourcing company. Founded in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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TELAG AG

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Zürich, Switzerland

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% E-Commerce Development

TELAG AG is a call center service. They are based in Zürich, Switzerland. Their team provides Call Center Services and E-Commerce Development.
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Get B2B Leads

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

50% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% Email Marketing

10% Social Media Marketing

Get B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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PCCI GROUP

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% IT Managed Services

PCCI GROUP is a call center in Tanzania. Founded in 2001, the team specializes in Call Center Services and Back Office Outsourcing.
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Smart Link

Not yet reviewed

$250,000+

$300+ / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Smart Link is a Customer Service Outsourcing company. The team is in Riyadh, Saudi Arabia, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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iSON Xperiences Ltd.

Not yet reviewed

$50,000+

$200 - $300 / hr

10,000+

Mount Edgecombe, South Africa

Services provided

100% Back Office Outsourcing

ISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
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Support Services Group - Hungary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Balatonboglár, Hungary

Services provided

15% Back Office Outsourcing

15% Business Consulting

15% Call Center Services +4 services

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

10% HR Consulting

Support Services Group - Hungary is a Business Consulting company launched in 1998. The team specializes in Business Consulting and Call Center Services and is in Balatonboglár, Hungary.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Iloilo City, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Bellmedex

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Renton, WA

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Bellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
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AssisTT

Not yet reviewed

Undisclosed

Undisclosed

10,000+

İstanbul, Türkiye

Services provided

50% Back Office Outsourcing

50% Call Center Services

AssisTT is a large call center and Back Office Outsourcing company located in İstanbul, Türkiye. Their services include Call Center Services and Back Office Outsourcing.
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OneBPO

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Iloilo City, Philippines

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

OneBPO is a call center launched in 2004. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Las Vegas, Nevada and Iloilo City, Philippines.
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Profit Mill

4.9 6 reviews

$1,000+

Undisclosed

2 - 9

Services provided

80% Pay Per Click

20% Sales Outsourcing

Profit Mill is a digital marketing agency specializing in managing and optimizing paid advertising campaigns across various platforms, including Google, LinkedIn, and the Apple App Store. With 100% positive reviews, clients consistently praise their strategic expertise, responsiveness, and seamless integration into business operations. Approximately 60% of reviewers highlight their remarkable project management and technical knowledge, while others note their adaptability and alignment with company values.

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Reviews mention Proactive
Client feedback highlights Profit Mill's proactive approach, noting their ability to identify potential roadblocks and provide solutions before issues arose. One client praised their flexibility in adapting campaign strategies to shifting priorities, while another emphasized their proactive guidance and encouragement to think bigger. Overall sentiment is overwhelmingly positive, with clients appreciating the collaborative partnership and the proactive measures taken to ensure project success.

PPC for Recruiter Marketplace

5.0 May 26, 2025

ProfitMill consistently pushed us to do more and think bigger. Their responses were quick, their guidance proactive, and they operated like an embedded part of our team, not an external agency.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Profit Mill for their responsiveness, timely delivery, and expertise in managing advertising campaigns. One client noted a significant decrease in cost per lead and increased impression share, while another highlighted the team's ability to create engaging ad campaigns tailored to unique business needs. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating a strong alignment with client expectations.
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Industry Experience

Profit Mill has demonstrated expertise across various industries, including Business Services, Software, Financial Services, and Human Resources. Feedback indicates strong capabilities in optimizing ad strategies, improving customer acquisition, and driving engagement. Clients commend their project management, responsiveness, and in-depth industry knowledge, highlighting a positive sentiment overall. Companies seeking support in digital marketing, particularly those in tech and startup sectors, would find Profit Mill to be a valuable partner.
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Financial services Software Business services Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Profit Mill for delivering strong value for money, with feedback highlighting their ability to optimize ad spend while achieving significant results. For instance, one client noted that Profit Mill helped maintain target CAC despite scaling ad budgets significantly. Another emphasized their pricing fit and the impressive outcomes achieved with minimal investment. Overall, the sentiment reflects satisfaction with the company's pricing structure and the quality of service provided.
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B Squared Media LLC

4.5 1 review

$5,000+

$200 - $300 / hr

Freelancer

Services provided

50% Customer Service Outsourcing

40% Social Media Marketing

10% Pay Per Click

B Squared Media LLC is a full-service digital media firm specializing in online media presence, paid advertising, and social media marketing. The company receives predominantly positive feedback, with approximately 80% of inbound new memberships attributed to their efforts. Reviewers commend their responsiveness to market trends and creative approach, though some suggest improvements in project management.

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Industry Experience

B Squared Media LLC has demonstrated expertise in the financial services sector, particularly for digital marketing and advertising. Clients praise their responsiveness to market trends, effective social media strategies, and ability to drive significant customer engagement, notably attributing around 80% of new memberships to their efforts. Overall sentiment is positive, with strengths in creativity and metric tracking, despite some areas for improvement in project management. This company is particularly suited for clients within the financial services industry seeking robust digital marketing solutions.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that B Squared Media LLC offers valuable services at a reasonable cost, with one client investing around $2,500 monthly and attributing significant growth in memberships to their efforts. Overall sentiment indicates that while their project management could improve, the company's responsiveness to market trends and creativity in executing campaigns justify the investment, reflecting a strong value for money.
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Accounts.Guru

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

55% Accounting

20% Back Office Outsourcing

15% Commercial Financing +1 service

10% Fractional CFO Services

Accounts.Guru is a comprehensive accounting and financial management firm that excels in services such as bookkeeping, tax preparation, cash management, and financial reporting. With over 95% positive feedback, clients commend their exceptional customer service, proactive issue resolution, and ability to streamline financial operations across diverse needs. Their dedication and efficiency ensure seamless financial processes, enabling clients to focus on core business activities.

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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for Accounts.Guru reflect a strong overall sentiment of satisfaction among clients. Notably, a CEO highlighted their proactive approach and ability to manage complex financial tasks, resulting in improved financial accuracy and significant time savings. Similarly, a business owner praised their exceptional customer service and reliability, emphasizing the relief of delegating financial responsibilities. Clients consistently noted the value for cost and the positive impact on their operational efficiency, with no reported areas for improvement.
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Industry Experience

Accounts.Guru has demonstrated significant expertise across diverse industries, including eCommerce, Software, and Advertising & Marketing. Clients commend their strong financial management, responsiveness, and ability to streamline processes. In eCommerce, they provided essential bookkeeping support, enabling businesses to focus on sales. In Software, they excelled in accounts receivable and payable management. In Advertising & Marketing, their proactive cash management and detailed reporting facilitated growth. Overall, clients express high satisfaction, making Accounts.Guru a strong choice for businesses seeking reliable financial services.
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eCommerce Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Accounts.Guru's excellent value for money, citing their competitive pricing and high-quality service. One client noted, "Good value for cost," while another emphasized that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients feel they receive substantial support and expertise that significantly enhances their operational efficiency and financial management.
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Brainy Advisors

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Services provided

30% Accounting

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +4 services

10% Business Valuation Services

10% Digital Asset Management

10% Financial Consulting

10% Fractional CFO Services

Brainy Advisors is a financial consulting firm specializing in bookkeeping, compliance, and financial reporting services. They have garnered consistently positive feedback, with clients highlighting their professionalism, timely delivery, and effective communication. Notably, 100% of reviewers praised their ability to meet or exceed deadlines, and no areas for improvement were identified by the clients.

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Reviews mention Well-organized projects
Clients commend Brainy Advisors for their well-organized project management, consistently delivering results ahead of deadlines. One client noted, "They completed the project before deadline, a whole week earlier than expected!" Another expressed appreciation for the thoroughness in organizing and cleaning up financial books, stating, "Books are in good order and organized." Overall, the sentiment reflects high satisfaction with their professionalism and efficiency in managing complex tasks.

Accounting & Financial Advising for E-Commerce Store

5.0 May 6, 2024

They completed the project before deadline, a whole week earlier than expected! Pat (the lead accountant) was very responsive and answered all of my questions and concerns. I was very behind and stressed out because I was behind on a half a year of bookkeeping and P&L reports. They were able to finish a week earlier than the deadline.
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Industry Experience

Brainy Advisors has demonstrated expertise across the Software and eCommerce industries, receiving positive feedback for their bookkeeping and financial consulting services. Clients highlighted their prompt delivery of financial reports and responsive communication, showcasing strengths in project management and professionalism. The overall sentiment reflects satisfaction, particularly in eCommerce, where they excelled in margin calculations and organizing financial data. Potential clients in these sectors are likely to find Brainy Advisors a strong fit for their financial needs.
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Software eCommerce

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Brainy Advisors' cost-effectiveness and high value for money. One executive noted that their pricing fit within budget while providing good value, stating, "I don't think I would be able to achieve completing this project without spending double the cost with another company." Another review emphasized timely delivery and professionalism, reinforcing the sentiment that Brainy Advisors delivers quality services at competitive rates, with no reported areas for improvement.
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FDI China

4.5 1 review

$1,000+

Undisclosed

10 - 49

Shanghai, China

Services provided

40% Business Consulting

30% HR Consulting

20% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

FDI China is a professional consultancy firm specializing in company registration and visa services in China. Their reviews highlight exceptional customer service and effective communication, with 100% positive feedback on their ability to facilitate business operations smoothly. Clients particularly appreciate their expertise and attention to detail, resulting in successful outcomes within expected timeframes.

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Industry Experience

FDI China has garnered positive feedback primarily in the Advertising & Marketing industry, where their expertise in company registration and compliance has been highlighted. Clients appreciate their professionalism, effective communication, and strong customer service, resulting in successful project outcomes. Overall sentiment is favorable, indicating that FDI China is a reliable partner for businesses seeking to establish themselves in China, especially in industries requiring regulatory navigation and local market understanding.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised FDI China for their professional service and value for money, particularly highlighting the smooth process of company registration and timely delivery of results. One client noted that their business was operational within two months, reflecting efficient handling of compliance and documentation. The quality of customer service, particularly from account manager Natalia, was frequently mentioned as a key factor in their positive experience, justifying the costs involved.
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iConsultera

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

45% Accounting

25% Recruiting

15% Back Office Outsourcing +2 services

10% Staffing

5% Sales Outsourcing

iConsultera is a professional services company specializing in bookkeeping, profit and loss statements, and offshore recruiting services. Reviews indicate a 100% positive feedback rate, highlighting their efficiency, professionalism, and reliable project management. Clients appreciate their ability to exceed expectations and deliver on time, with 50% of reviews emphasizing their impressive communication and trustworthy staff.

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Industry Experience

iConsultera has demonstrated expertise in IT Services and Business Services through successful projects in bookkeeping, profit and loss statements, and offshore recruiting. Clients praised their professionalism, timely delivery, and effective communication. The overall sentiment is positive, highlighting their reliable performance and ability to integrate seamlessly into client operations. Potential clients in IT and business services may find iConsultera particularly suited for their needs.
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IT Services Business services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive iConsultera's services as offering excellent value for money. One client noted an investment of $15,000–$20,000, highlighting timely delivery and effective communication. Another client appreciated the quick turnaround for bookkeeping and P&L statements, emphasizing that all deliverables were completed ahead of schedule. Overall, feedback reflects satisfaction with cost-effectiveness and the professionalism of the team, suggesting that clients feel they receive substantial returns on their investment.
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Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

Call Center Services for Automotive Company

Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Service Outsourcing for Home Care Agency

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

VA Services for Construction & Real Estate Firm

SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

Transcription, Billing & Verification for Medical Office

Customer Service & Back Office Outsourcing for Therapy Clinic

Reviewed 23 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

Call Center Services for MarTech Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is responsive

Reviews mention Hard working

Data Services Outsourcing for Machinery Mnfctrng Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Boldr. is very responsive

Reviews mention Receptive

Recruitment Services for Expense Management Software Company

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Sales Outsourcing & Lead Gen for Advertising Account Co

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Call Center Services for Tech Company

Call Center Services for Tech Company

Call Center Services for Tech Company

Average Project Cost Breakdown

What Clients Have Said

TDCX is responsive

Reviews mention Experienced

Customer Service Outsourcing for Beauty Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Remote Team Solutions is responsive

Reviews mention Accommodating

Accounting & Financial Assistance for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown