Metrix

BACKGROUND

Please describe your company and your position there.

Managing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Metrix, and what were your goals?

Rebuild of our website and marketing strategy.

SOLUTION

How did you select this vendor and what were the deciding factors?

Great information on their website. I had worked with the Metrix team for much smaller work in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team initiated a client discovery, we discussed the approach and they built the solution

How many people from the vendor's team worked with you, and what were their positions?

13 - 1 project manager, 2 designers, 2 developers and 4 content managers. We also got introduced to marketing (4 people)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen leads increase 400% and this month alone 12% on the previous month.

Describe their project management style, including communication tools and timeliness.

Agile approach, we use Trello and a custom dashboard from their system.

What did you find most impressive or unique about this company?

Easy to communicate

Are there any areas for improvement or something they could have done differently?

We're always stoked whenever we get to collaborate with their team.

BACKGROUND

Please describe your company and your position there.

I'm the managing director of a sportswear company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Metrix, and what were your goals?

Our website was outdated and extremely slow, we approached metrix based on the local reputation.

SOLUTION

How did you select this vendor and what were the deciding factors?

Local reputation was the main reason we used Metrix. They had great online reviews and my brothers company has used them in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Metrix initiated a project discovery first, they had a team of solution experts visit our office to discuss the project. We designed a mockup and new e-commerce layout. They developed and managed the deployment of the new build.

How many people from the vendor's team worked with you, and what were their positions?

10-16 in 2 stages.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increase in sales over the last 12 months has been 150%

Describe their project management style, including communication tools and timeliness.

They used an agile approach throughout the project and communicated every aspect of the development at every stage. We used Trello and a few comm tools.

What did you find most impressive or unique about this company?

Project management was precise and easy to deal with.

Are there any areas for improvement or something they could have done differently?

We are very satisfied with the work they accomplished