The Boutique COO

BACKGROUND

Please describe your company and position.

I am the Founder and Editor-In-Chief of Medspa Mastery

Describe what your company does in a single sentence.

Media for the Aesthetics Industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Boutique COO to accomplish?

• Vetted Referral to our Readers

SOLUTION

How did you find The Boutique COO?

Referral

Why did you select The Boutique COO over others?

• Great culture fit
• Company values aligned

How many teammates from The Boutique COO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

As the founder of Medspa Mastery, I focus on creating valuable resources for medspa owners, including vetted recommendations for high-quality service providers. Boutique COO is a trusted partner I recommend to medspas in need of marketing and operational support. Their scope of work with my referrals has primarily included digital marketing strategy, website optimization, branding, and client acquisition campaigns tailored to the medspa industry. They also provide operational consulting, ensuring medspa owners streamline their processes for better efficiency and growth.

Summary of Key Deliverables:

Comprehensive marketing strategies designed specifically for the medspa niche
Custom website design and optimization to enhance lead generation and user experience
Targeted branding campaigns to improve visibility and client retention
Consulting on operational workflows, helping medspa owners maximize efficiency and ROI
Regular communication and detailed reporting, keeping clients informed and involved in the process
While I haven’t used their services directly, the medspa owners I referred to Boutique COO consistently praise their professionalism, expertise, and the measurable results they’ve achieved. This consistent feedback solidifies my confidence in recommending them as a reliable partner for the medspa community.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Those clients I referred to Boutique COO consistently praise their professionalism, expertise, and the measurable results they’ve achieved. This consistent feedback solidifies my confidence in recommending them as a reliable partner for the medspa community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've consistently delivered on time their attention, responses to me during out processes (vetting) and beyond and in addition provided exceptional content to the Medspa Mastery website. I have also received wonderful feedback from clients who have reached out to them for work. 

What was your primary form of communication with The Boutique COO?

Virtual Meeting

What did you find most impressive or unique about this company?

Progressive but not pushy. They are honest about what they can do and the length of time it takes and have consistently done what was promised. 

Are there any areas for improvement or something The Boutique COO could have done differently?

Not that I can think of at this time