Cobra Legal Solutions

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you previously handle these needs in-house?

We needed these services to attend to some office issues and receive some important customers and clients.

What type of work does your internal staff avoid by using a back office service?

We can avoid auditing work.

What challenge were you trying to address with the service provider?

Our goal was to gain recognition.

SOLUTION

What was the scope of the service provider's involvement?

They provide a legal system.

Could you describe the service provider's pricing structure and how they billed you?

They have been of great help. They bill through cheque.

How did you come to work with this service provider?

We found them online.

How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?

They are unique and innovative. They can make things better for their clients.

How much time, in hours, does this service provider save you each month?

38 hrs.

How much money does this service provider save you each month?

$175.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They are awesome and amazing. I have not experienced any setbacks since working with them. So far so good.

What are the service provider's strengths?

They are extremely positive.

How can the service provider improve?

They can improve their legal and banking sector.

How long has your company been working with this service provider?

2010 - Ongoing.

How much money do you spend annually with this service provider?

$200,000 to $999,999.

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

The owner required the office services, so that is why we use them. We use them all the time and it has helped our company grow over the course of 2 years.

What types of work can your internal staff avoid by utilizing a back office service?

We have experienced nothing but positive effects towards the company from it, so I would not know of any functions at this time.

What challenge were you trying to address with the service provider?

We wanted to grow as a company and allow ourselves to be more in order so we can help our clients.

SOLUTION

What was the scope of the service provider's involvement?

Cobra Legal Solutions have been a great asset to our company. They have helped us keep order, which ultimately allows us to help our clients.

Could you describe the service provider's pricing structure and how they billed you?

Unforunately, we cannot discuss that at this time.

How did you come to work with this service provider?

We found them through thorough internet research.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

We are nothing but happy with Cobra Legal Solutions and want to continue moving forward.

How much time and money does this service provider save you each month?

Unfortunately, we cannot discuss that at this time.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

The pros are that our company is growing and moving forward. We hope to continue on this path.

What are the service provider's strengths?

There are many strengths of Cobra Legal Solutions. We believe they have great customer service.

What areas can the service provider improve?

They can possibly expand more.

How long has your company been working with this service provider?

One year.

How much money do you spend annually with this service provider?

It is in the $50,000 to $199,999 range.