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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.

Ratings Updated: January 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Reliable
Clients consistently praised TECHSPEED INC for their reliability, highlighting effective project management and timely delivery of services. One client noted, 'Their project management was organized and reliable,' while another emphasized their 'proactive communication and customer-first mindset.' The team demonstrated a commitment to quality, with one client stating, 'Their performance was reliable and professional,' indicating overall satisfaction with the support provided throughout the project.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote CoWorker

4.8 171 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.

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Reviews mention Honest
The reviews reflect a strong sentiment of honesty regarding Remote CoWorker's services. One client specifically noted their virtual assistant's 'honesty and thoroughness,' highlighting these qualities as impressive. Overall, the feedback indicates that the company's transparent communication and attentive project management have fostered a positive working relationship, with no reported areas for improvement.

Virtual Assistant for Healthcare Company

5.0 Jul 16, 2025

I’m impressed with the honesty and thoroughness of my VA.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, demonstrating notable strengths in administrative support, project management, and client communication. In healthcare, clients praised their efficiency in managing scheduling and office tasks, leading to improved patient care. In legal and real estate sectors, they excelled in providing reliable virtual assistants, enhancing operational efficiency. Overall, their expertise suits businesses in healthcare, legal, and real estate, with a strong impact on productivity and cost-effectiveness.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's pricing and value for money, noting that their services align well with budgetary constraints. For instance, one client highlighted that Remote CoWorker offered 'good value for cost,' and another emphasized their ability to quickly match qualified candidates at competitive rates. Overall, feedback indicates a strong sentiment regarding affordability and the quality of service provided, making them a favorable choice for businesses seeking cost-effective virtual assistance.
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United States (105) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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Capital Recovery Corporation

4.5 1 review

Undisclosed

Undisclosed

50 - 249

Alpharetta, GA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Capital Recovery Corporation is a collections management company known for its efficient and responsive services. The reviews highlight their excellent project management and local presence, which fosters strong client relationships. Overall, 100% of the feedback is positive, emphasizing their knowledge, quick communication, and effective client portal, although a minor suggestion for further website improvement was noted.

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Industry Experience

Capital Recovery Corporation has demonstrated strong expertise in the financial services sector, particularly in collections management. Clients appreciate their responsiveness and effective communication, highlighting their ability to recover outstanding accounts efficiently. Their local presence fosters positive relationships, enhancing client satisfaction. Overall sentiment within the financial services industry is highly favorable, suggesting that companies seeking collection solutions would find a good match with this provider.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Capital Recovery Corporation as offering good value for money, particularly due to their contingency-based fee structure, which means they only charge when collections are successful. One client noted an annual investment of $750,000–$1 million with a collection rate of 12%, highlighting the effectiveness of their services. Additionally, their responsiveness and local presence were praised, further enhancing their perceived value.
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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

40% Call Center Services

15% HR Outsourcing

15% Recruitment Process Outsourcing +3 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their exceptional organization and communication skills. A Chief People Officer from a financial services company highlighted their quick response times and personalized approach, noting their alignment with company values as a key reason for selection. The client reported successful hiring outcomes and praised Select VoiceCom's openness to suggestions, indicating a strong overall sentiment and satisfaction with the partnership.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Great project management
Boldr. has received positive feedback regarding their project management capabilities. Clients noted that their project management is 'very pleasant' and that operations have 'gone smoothly.' One client highlighted the effective use of tools like Microsoft Power BI and regular communication via Microsoft Teams, which contributed to a seamless experience. Overall, clients appreciate Boldr.'s responsiveness and commitment to meeting their needs, though they suggest maintaining flexibility to adapt to rapid changes.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

The project management is very pleasant, and things have gone smoothly. As for tools, we use Microsoft Power BI and Harmony. We primarily communicate through Microsoft Teams or Google Meet meetings and email.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re great partners. They do a good job. Every time they want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. One of the things we look at, especially in the customer support world, is the attrition rates. Their attrition rates have been really low, which is good. They’re retaining a lot of people, so we don’t have to do rehiring and retraining. They’re very quick, responsive, and flexible.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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My Remote VA - B2B C-Suite Executive VA Services

5.0 5 reviews

Undisclosed

< $25 / hr

10 - 49

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Social Media Marketing

My Remote VA - B2B C-Suite Executive VA Services is a company specializing in virtual executive-level administrative support. Reviews highlight their reliability, responsiveness, and ability to enhance productivity, with 100% positive feedback emphasizing their attention to detail and seamless integration into client teams. Clients appreciate their proactive approach and the added value of their cost-effective services.

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Industry Experience

My Remote VA has received positive feedback primarily from clients in the business services sector. They excel in providing executive-level administrative support, enhancing productivity, and improving internal workflows, which has significantly benefited clients' strategic decision-making. Reviews highlight their reliability, attention to detail, and seamless integration as a team extension. Their expertise suggests strong alignment for businesses seeking virtual assistance in operational efficiency and brand management, particularly within the advisory and consultancy domains.
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Business services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently report that My Remote VA offers exceptional value for money, highlighting their competitive pricing and effective services. One client noted that the pricing fit their budget while providing great value, particularly through their 'free forever' plan, which allowed for a risk-free trial of their services. Overall sentiment reflects satisfaction with the cost relative to the quality of work delivered, with clients appreciating the reliability and proactive nature of the team in enhancing productivity.
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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding and messaging frameworks. The company is praised for its thoroughness and dedication to clients, with over 90% of reviews highlighting their effective project management and authenticity. Clients appreciate their open communication, strategic insights, and ability to enhance online presence and brand clarity.

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Reviews mention High-quality work
Client feedback consistently highlights King Creative Co.'s commitment to high-quality work. One CEO noted their thoroughness, stating, "They don’t cut corners and they make sure they do everything correctly," leading to a 12% increase in website traffic. Another client praised their branding expertise, mentioning that their insights provided valuable clarity and direction for their team. Overall, clients express a strong sentiment of satisfaction with the quality and effectiveness of King Creative Co.'s services.

SEO & Web Dev for Computer Repair Company

5.0 Jun 16, 2021

The work that they’ve done with our website has been great. There was a lot of stuff they had to fix, but once they fixed everything, we definitely started seeing some improvements. Bart showed me some metrics on how many times our pictures have been viewed on Google, and our website traffic is up 12% just from last month.
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Industry Experience

King Creative Co. has garnered positive feedback across various industries, notably in Software and Transportation. Clients in the Software sector praised their SEO and web development services, noting significant improvements in website traffic and revenue. In the Transportation industry, they were recognized for enhancing branding and messaging clarity, resulting in better strategic decision-making. Overall, King Creative Co. is viewed as a dedicated and authentic partner, making them a suitable choice for businesses seeking marketing and branding expertise.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Client feedback on King Creative Co. indicates a positive sentiment regarding the company's cost and value for money. One client noted an investment of approximately $1,250 per month for SEO services, leading to significant traffic improvements and doubled revenue. Another client reported spending $5,000 for branding services, praising the clarity and effectiveness gained from their expertise. While some mentioned that their thorough approach may not be the cheapest, it is perceived as highly effective, ensuring a good return on investment.
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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Custex

4.8 3 reviews

$50,000+

$50 - $99 / hr

10 - 49

Mumbai, India

Services provided

60% E-Commerce Development

30% Back Office Outsourcing

10% Content Marketing

Custex is a content management and writing service company, specializing in managing content and imagery with a focus on quality and timely delivery. The reviews reveal a satisfaction rate of approximately 90%, highlighting Custex's responsiveness and professionalism. Clients appreciate their consistent communication and project management, although they express a desire for more innovation tailored to project-specific needs.

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Reviews mention Professional
Custex has received positive feedback regarding their professionalism, with clients noting their effective project management and reliable communication. One client highlighted that the Custex team consistently meets their needs and maintains a satisfactory turnaround time. Additionally, they have been recognized for their ability to produce quality work, aligning well with established standards. Overall, the sentiment reflects a high level of professionalism, indicating that potential customers can expect a satisfying partnership.

Content Writing and Marketing for Grocery Firm

4.5 Aug 13, 2020

Project management is handled nicely. We communicate twice a week. The turnaround time is as expected. They’ve never let us down. The project lead knows her trade. They’re quite professional. They have other big Indian clients also. If someone hires them, they’ll be satisfied with their work.
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Industry Experience

Custex has demonstrated expertise primarily in the IT Services and Retail industries. Clients in IT Services noted their responsiveness and ability to meet quality specifications, though they desired more innovation. In the Retail sector, feedback highlighted Custex's capability in content writing, with consistent project management and adherence to deadlines. Overall, their strengths lie in content curation and project execution, making them a suitable partner for businesses seeking support in e-commerce and content development.
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IT Services Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Custex is perceived as offering good value for money, with clients noting their responsive communication and adherence to quality specifications. One client highlighted a cost of approximately $350 for 500 product descriptions, which they found reasonable. Another review praised the effective project management and timely delivery, reinforcing the company's reputation for reliability. Overall, clients express satisfaction with Custex's services relative to the investment made, although some expect further innovation in their projects.
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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

20% Email Marketing

20% Sales Outsourcing

10% Call Center Services +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company specializing in comprehensive and integrated campaigns to enhance client engagement and secure high-quality leads. Reviews highlight their exceptional ability to understand client needs and facilitate meaningful introductions, leading to significant increases in potential client conversations and successful outcomes. Approximately 100% of the reviews reflect positive feedback, emphasizing their strategic approach and effective communication.

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Reviews mention Proactive
Lead Express demonstrates a proactive approach by actively seeking to understand their client's business and regularly engaging in feedback. A client noted, "They've expressed interest in better understanding our business... so that they can do a better job for us." Additionally, the team conducts weekly updates and provides access to call records, allowing for ongoing communication and improvement. Overall, the sentiment is highly positive, highlighting their commitment to delivering quality leads.

Lead Generation for Software Solutions Provider

4.5 Jun 24, 2021

Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext highlight their effective call center and accounting services, resulting in improved guest satisfaction and reduced workloads for existing employees. Clients commend their impressive hiring processes and strong communication, noting timely project delivery and alignment with company values. However, feedback suggests room for enhanced employee training. Overall, sentiment remains positive, reflecting a commitment to client success and operational efficiency.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Adaptable
Clients have expressed a strong sentiment of adaptability regarding MarKam Solutions, highlighting their ability to tailor solutions to specific needs. One client noted their 'fast reaction' and 'quick adaptation to changes,' while another emphasized their 'data-driven decisions' and responsiveness. The Director of Operations at Sakaem Logistics commended their adaptability to the business's 'ever-changing needs,' indicating that MarKam Solutions effectively aligns with client requirements and fosters a collaborative partnership.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Infinite - B2B Lead Generation Agency

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Herzliya, Israel

Services provided

25% Account-Based Marketing

25% Demand Generation Marketing

25% Email Marketing +1 service

25% Sales Outsourcing

Infinite - B2B Lead Generation Agency is a specialized firm offering LinkedIn outreach and lead generation services. Client feedback is overwhelmingly positive, highlighting their strategic approach, reliable project management, and high-quality leads. Impressively, 100% of reviewers mentioned successful lead conversion and personalized service. A minor suggestion for improvement is expanding their prospect database.

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Reviews mention Accessible
Clients consistently commend Infinite - B2B Lead Generation Agency for their accessibility and communication. One client highlighted that Tom, the founder, is 'very accessible via Google Meet, WhatsApp, email, and phone,' facilitating effective collaboration. Overall, the sentiment reflects a strong appreciation for the team's responsiveness and transparency, with clients feeling well-supported throughout their engagements.

Social Media Marketing & Lead Gen for Digital Marketing Co

5.0 Sep 5, 2025

Infinite - B2B Lead Generation Agency delivers on time, every time. Tom is very accessible via Google Meet, WhatsApp, email, and phone.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for Infinite - B2B Lead Generation Agency reflect a strong overall sentiment, highlighting their effective lead generation strategies and commitment to client success. Clients praised the high quality of leads generated, with one noting a significant increase in conversion rates. Additionally, the team's professionalism and timely delivery were frequently mentioned. Reviewers appreciated the personalized approach and transparency of the founder, Tom, which fostered trust and satisfaction throughout the engagement.
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Industry Experience

Infinite - B2B Lead Generation Agency has demonstrated expertise across various industries, including Legal, Consulting, and Advertising & Marketing. Clients commend their tailored approach and commitment, reporting significant improvements in lead conversion rates and client acquisition. The overall sentiment is positive, with clients recognizing their professionalism, timely delivery, and high-quality leads, making them a strong fit for businesses seeking growth in these competitive sectors.
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Select Industry to see insights

Legal Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Infinite - B2B Lead Generation Agency's competitive pricing and strong value for money. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized the 'high-value leads' generated for their investment of around $30,000. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, reinforcing the company's commitment to delivering tailored solutions that align with clients' budgets and needs.
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Concentra BPO

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Ciudad de México, Mexico

Services provided

65% Call Center Services

5% Back Office Outsourcing

5% Corporate Relocation +5 services

5% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

5% Other Marketing

5% Sales Outsourcing

Launched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
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More responsive than most other service providers

Concentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceeds expectations
Clients have consistently reported that Big Outsource exceeds expectations, highlighting their exceptional project management and responsiveness. For instance, one client noted a 40% reduction in response times and a 20% improvement in customer satisfaction, attributing this success to Big Outsource's tailored approach and commitment to excellence. Another client emphasized their deep understanding of unique business needs, stating they deliver precisely what is required, thereby enhancing operational efficiency and customer satisfaction.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

See all 22 projects
Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding Remote Team Solutions' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the company offered lower costs compared to competitors, which was crucial in their decision-making. Additionally, the client appreciated the quality of candidates provided, reinforcing the value received for the price paid. Overall, the feedback indicates satisfaction with the affordability of services without compromising on quality.

Personal Assistant Recruitment for IT Offshoring Company

5.0 Dec 28, 2020

I was particularly impressed with the great variety of resumes and profiles that were presented to us and the way all the process was executed which made it really easy and fast to find the right resource. The cost was definitely a factor that made us select this vendor.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction. A CTO from Nutiliti highlighted their effective management of utility operations, praising RTS for their alignment with company values and high-quality project management. The client noted the impressive level of trust established over four years of collaboration, with no areas for improvement identified. This indicates a robust partnership conducive to ongoing growth and success.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Select Industry to see insights

Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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Berkshire Receptionists

2.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Berkshire Receptionists is a company specializing in answering services. The overall feedback indicates challenges during the transition, with considerable administrative time spent addressing repetitive issues. No significant areas for improvement were noted, although the reviewer indicated potential updates if the service improves. Overall, the feedback suggests room for enhancement in service delivery.

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Industry Experience

Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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Select Industry to see insights

Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
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CCD Health

4.2 3 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

65% Call Center Services

25% Back Office Outsourcing

10% Customer Service Outsourcing

We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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XtraNet Tech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bhopal, India

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% HR Consulting

XtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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Allied Global BPO

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1 service

15% Sales Outsourcing

Allied Global BPO is a Customer Service Outsourcing company. The Guatemala City, Guatemala-based team offers Customer Service Outsourcing and Back Office Outsourcing.
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TrueShore

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

40% Call Center Services

24% Customer Service Outsourcing

23% Sales Outsourcing +1 service

13% Back Office Outsourcing

In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Los Angeles, CA

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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Account Management Systems

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Bayonet Point, FL

Services provided

100% Call Center Services

Telephone answering service Account Management Systems is in Bayonet Point, Florida. Founded in 1999, the team specializes in Call Center Services.
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Impact Call Centre

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Romsey , England

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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United Call Centers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Wien, Austria

Services provided

50% Customer Service Outsourcing

25% Sales Outsourcing

15% AI Development +2 services

5% HR Consulting

5% HR Outsourcing

United Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.
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Forward Bpo Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Mandaue City, Philippines

Services provided

35% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Web Design

5% Web Development

Forward Bpo Inc., a phone answering service, was launched in 2017. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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mindStart Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

48% Call Center Services

32% Customer Service Outsourcing

20% Social Media Marketing

Launched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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ARC Pointe Call Center

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

50% Back Office Outsourcing

50% Call Center Services

Launched in 2010, ARC Pointe Call Center is an answering service company and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.
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VALDO INC

Not yet reviewed

$5,000+

$25 - $49 / hr

10,000+

Jakarta, Indonesia

Services provided

35% Call Center Services

35% HR Consulting

30% Customer Service Outsourcing

Phone answering service VALDO INC focuses on Call Center Services and HR Consulting. They were founded in 2002.
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i2c World Inc.

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

40% Back Office Outsourcing

25% Sales Outsourcing

20% Call Center Services +1 service

15% Customer Service Outsourcing

I2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
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GCS

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Cairo, Egypt

Services provided

100% Call Center Services

Based in Cairo, Egypt and cairo, Egypt, GCS is a large answering service. The team focuses on Call Center Services.
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QWay Healthcare

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

East Windsor, NJ

Services provided

60% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +2 services

10% Document Digitization & Management

10% Transcription

QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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MHRCM

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Round Rock, TX

Services provided

50% Back Office Outsourcing

50% Call Center Services

MHRCM is a call center service and Back Office Outsourcing company. Established in 2018, the team specializes in Call Center Services and Back Office Outsourcing.
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The Call Gurus

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Services provided

50% Sales Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +1 service

5% Back Office Outsourcing

Sales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.
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Evaluation Grid

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Karachi, Pakistan

Services provided

60% Document Digitization & Management

30% Call Center Services

10% Warehousing & Distribution

Evaluation Grid is a Document Digitization & Management company. They are based in Karachi, Pakistan and have midsize team. They provide Document Digitization & Management and Call Center Services.
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J Telemarketing

Not yet reviewed

$100,000+

$25 - $49 / hr

250 - 999

Rawalpindi, Pakistan

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Sales Outsourcing

J Telemarketing is a midsize Rawalpindi, Pakistan-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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MultiLang International

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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Eminence RCM

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

McKinney, TX

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Customer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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Pridex Data Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

भोर, India

Services provided

50% Back Office Outsourcing

50% Document Digitization & Management

Pridex Data Management, a Back Office Outsourcing and Document Digitization & Management company, was founded in 2018. The team offers Back Office Outsourcing and Document Digitization & Management.
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Property Management Backoffice

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Services provided

25% Accounting

25% Back Office Outsourcing

25% Business Consulting +1 service

25% Customer Service Outsourcing

Founded in 2004, Property Management Backoffice, a large Business Consulting company, is headquartered in Wexford, Pennsylvania. Their team provides Business Consulting and Back Office Outsourcing.
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Omnicontact

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

Harare, Zimbabwe

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Omnicontact is a midsize Business Consulting company launched in 2009. Their services include Business Consulting and Call Center Services.
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ISSI Corp

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

ISSI Corp is a call center service. The Taguig, Philippines-based firm was established in 2010. Their services include Call Center Services and Customer Service Outsourcing.
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DRM Document Scanning & Shredding Services

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Los Angeles, CA

Services provided

35% Back Office Outsourcing

35% Document Digitization & Management

30% Waste Management

Launched in 1999, DRM Document Scanning & Shredding Services is a Back Office Outsourcing company. The agency specializes in Back Office Outsourcing and Document Digitization & Management.
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Maxamy

5.0 3 reviews

$1,000+

$200 - $300 / hr

2 - 9

Dallas, TX

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Graphic Design

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Video Marketing

10% Web Design

Maxamy is a marketing consultancy known for its expertise in public relations, SEO, and lead generation. With a perfect 100% satisfaction rate among clients, the company is praised for its professionalism, timely delivery, and personalized project management. Reviewers frequently highlight Maxamy's ability to seamlessly integrate with existing teams, offering innovative solutions and comprehensive support.

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Reviews mention Professional
Maxamy has consistently demonstrated a high level of professionalism, as noted by their timely delivery and clear communication. Clients appreciate their expertise and personable approach, highlighting the company's commitment to understanding project goals. One client remarked on Maxamy's ability to execute a robust PR strategy effectively, leading to increased visibility and engagement. Overall, the sentiment regarding Maxamy's professionalism is overwhelmingly positive, with no significant areas for improvement identified.

PR & Marketing Services for Conversational Platform

5.0 Apr 11, 2023

Maxamy always delivers on time if not early. They are very communicative and clear in what they need to accomplish the project. They provide excellent followup with us to ensure everyone is on the same page in terms of deliverables and timelines. Most impressive is the level of expertise and professionalism while at the same time being very personable.
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Industry Experience

Maxamy has demonstrated expertise primarily in the Automotive and Other industries, providing impactful marketing strategies and solutions. In the Automotive sector, they excel in lead acquisition and SEO performance, noted for their organized project management and resourcefulness. Feedback indicates strong communication and a collaborative approach, enhancing client relationships. In the Other industry, they have successfully raised brand visibility through effective PR strategies and website enhancements. Overall, clients commend Maxamy for their professionalism, attention to detail, and commitment to delivering measurable results.
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Other Industry Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised Maxamy for providing good value for their cost, noting that they are mindful of budgets while delivering effective results. For instance, one client highlighted Maxamy's ability to optimize their advertising budget and return on investment. Another client appreciated their transparent analytics and the overall cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the pricing and the value received, reinforcing Maxamy's reputation as a reliable partner in achieving marketing goals.
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Global Call Forwarding

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Delray Beach, FL

Services provided

100% Call Center Services

Global Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.

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Call Pal Call Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Galway, Ireland

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Call Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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F9 Marketing

5.0 5 reviews

$1,000+

Undisclosed

2 - 9

Henley-on-Thames, England

Services provided

50% Pay Per Click

15% Marketing Strategy

15% Sales Outsourcing +2 services

10% Conversion Optimization

10% Public Relations

F9 Marketing is a lead generation and marketing strategy company, praised for its expertise and dedication. Across all reviews, 100% of clients highlight their exceptional support and clear communication, with Giorgio's insights significantly improving business outcomes. Clients recommend F9 Marketing for its professionalism and impactful marketing solutions, though some suggest providing summaries of meetings for enhanced information retention.

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Reviews mention Dedicated
Clients consistently express high satisfaction with F9 Marketing's dedication. One review highlights the exceptional support received from Giorgio, noting his expertise and commitment to lead generation and marketing strategy. The client appreciated the thorough explanations and the positive impact on their engagement and conversion rates. Overall, the sentiment reflects a strong appreciation for the level of dedication and responsiveness provided, with no areas for improvement identified.

Marketing Strategy for Commercial Cleaning Services Company

5.0 Jul 21, 2024

From the very beginning, his expertise and dedication were amazing. He helped me understand how to create and target email campaigns that resonated perfectly with our potential clients, significantly boosting our engagement and conversion rates. His expertise, dedication, and the way he explains everything to make you understand the root cause and have a solution with results.
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Industry Experience

F9 Marketing has demonstrated expertise primarily in the Business Services and Advertising & Marketing sectors. Clients commend their strengths in lead generation, marketing strategy, and effective communication. Feedback highlights significant improvements in engagement and conversion rates, showcasing their impact on business growth. Overall sentiment is highly positive, particularly within the advertising realm, emphasizing F9 Marketing's proficiency in technical aspects and clarity in messaging, making them a suitable choice for businesses seeking to enhance their marketing efforts.
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Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently express satisfaction with F9 Marketing's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and praised the clarity and effectiveness of their services. Another noted how Giorgio's expertise significantly boosted engagement and conversion rates, emphasizing the tangible results achieved. Overall, clients commend the company's dedication, professionalism, and responsiveness, indicating that the investment yields substantial returns in business growth.
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United States (2) Austria (1)
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BrandBeats Digital Agency

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Pune, India

Services provided

35% Account-Based Marketing

35% Email Marketing

30% Sales Outsourcing

BrandBeats Digital Agency specializes in lead generation through SEO, email marketing, and digital advertising. With a focus on maximizing return on investment, they consistently deliver impressive results, such as an 8x ROI for one client and a 10x ROI for another. Their service has been praised for professionalism, effective project management, and quick adaptability. Overall, they receive highly positive feedback, with 100% of reviewers noting their exceptional value and impactful outcomes.

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Reviews mention Professional
Clients consistently commend BrandBeats Digital Agency for their professionalism and effective project management. One client noted their 'prompt' responses and 'delightful' management, highlighting their competitive edge and domain knowledge. Another client praised their 'exceptional' handling of projects, achieving impressive ROIs while maintaining budget constraints. Overall, the sentiment reflects a strong appreciation for their professionalism and the quality of service provided.

Email/Social Media Marketing for Technology Company

5.0 Sep 9, 2025

Project Management: The team managed the project exceptionally well—delivering the automation workflows on time and within budget. Their prompt responsiveness to our evolving needs allowed us to refine campaign targeting, messaging, and social integration seamlessly. BrandBeats Digital Agency was truly one of the best in the market highly professional, knowledgeable, and exceptional value.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of BrandBeats Digital Agency reflect a strong overall sentiment, highlighting their exceptional project management and impressive ROI of 8× for their digital marketing solutions. Clients specifically praised their prompt responsiveness and effective communication. One client noted the agency's ability to deliver high-quality results within budget constraints, describing them as 'one of the best in the market' and expressing a willingness to recommend their services without hesitation.
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Industry Experience

BrandBeats Digital Agency has demonstrated expertise primarily in the IT Services and Other Industries. Clients from the IT sector praised their ability to generate high-quality leads and significant ROI through effective SEO and targeted marketing strategies. In the Other Industry, they were recognized for their innovative approach in developing digital solutions that enhanced engagement and optimized outreach, achieving impressive returns on investment. Overall, sentiment across industries reflects strong professionalism, competitive pricing, and effective project management, making them a suitable choice for tech-driven projects.
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IT Services Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight BrandBeats Digital Agency's competitive pricing and exceptional value for money. One reviewer noted a 10x ROI from a $1,000 monthly investment, generating $10,000 in revenue. Another client emphasized their affordable solutions, achieving an 8x return on investment while remaining within budget. Overall, the sentiment is highly positive, with clients appreciating the agency's professionalism and effective project management, making it a strong contender for cost-sensitive projects.
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Access One

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Chicago, IL

Services provided

50% Call Center Services

25% BI & Big Data Consulting & SI

25% IT Managed Services

Access One is an answering service. Established in 1993, the company is located in Chicago, Illinois. Their services include Call Center Services and BI & big data consulting & SI.
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Lemon Contact Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Stockton-on-Tees , England

Services provided

52% Call Center Services

25% Customer Service Outsourcing

23% Back Office Outsourcing

Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

Compare Top Business Processing Outsourcing (BPO) Companies & Services

Reviews mention Well-organized projects

Outsourced Accounting & Content Writing for IT Services Firm

Digital Strategy for Environmental Solutions Platform

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Staff Aug & Content Moderation for Blockchain Technology Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Data Entry Services for Data Solutions Company

Customer Service Outsourcing for Home Care Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Honest

Virtual Assistant for Healthcare Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Attentive

Call Center Services for Software Company

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is responsive

Reviews mention Great project management

Call Center Services for Insurance Company

BPO, EOR & Customer Service Outsourcing for Online Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

SEO & Web Dev for Computer Repair Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Content Writing and Marketing for Grocery Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Lead Generation for Software Solutions Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Staff Augmentation for Title & Escrow Company

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Call Center Services for Logistics & Supply Chain Company

Call Center Services & Customer Service for Cybersecurity Co

Industry Experience

Select Industry to see insights