Top BPO Companies in the World
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Compare Top Business Processing Outsourcing (BPO) Companies & Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% AI Agents10% Call Center Services10% Content Moderation Services10% Litigation Support ServicesSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention High-quality work
Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified.-
Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
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Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
60% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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$25,000+< $25 / hr50 - 249Round Rock, TX
Services provided
50% Back Office Outsourcing50% Call Center ServicesMHRCM is a call center service and Back Office Outsourcing company. Established in 2018, the team specializes in Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients, highlighting their exceptional communication, professionalism, and responsiveness. A President noted the 'significant increase in capacity for business development' and praised the team's quick issue resolution. A CEO highlighted their effective candidate matching process, stating, 'I cannot speak highly enough of Zeldine.' Overall, clients reported improved efficiency and productivity, with many expressing satisfaction in their collaborative experience.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.-
Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
50% Call Center Services50% Customer Service OutsourcingServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999
Services provided
50% Sales Outsourcing25% Customer Service Outsourcing20% Call Center Services +1 service5% Back Office OutsourcingSales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Karachi, Pakistan
Services provided
60% Document Digitization & Management30% Call Center Services10% Warehousing & DistributionEvaluation Grid is a Document Digitization & Management company. They are based in Karachi, Pakistan and have midsize team. They provide Document Digitization & Management and Call Center Services.
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$100,000+$25 - $49 / hr250 - 999Rawalpindi, Pakistan
Services provided
40% Back Office Outsourcing40% Call Center Services20% Sales OutsourcingJ Telemarketing is a midsize Rawalpindi, Pakistan-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Princeton, NJ
Services provided
25% Accounting25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Insurance Services & BrokersBack Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Detail-oriented
The sentiment regarding detail-oriented service from Big Outsource is overwhelmingly positive. Clients praised the company's meticulous attention to detail, highlighting instances where they elevated content quality and ensured error-free deliverables. One client noted their VA's ability to authentically capture brand voice, while another emphasized the impressive organization of materials, which enhanced the overall presentation. Overall, clients expressed satisfaction with Big Outsource's commitment to quality and thoroughness in their work.-
Data Entry Process Services for Educational Company
5.0 Aug 5, 2023Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Documentation & Transcription for Preservation Mgmt. Company
5.0 Jul 1, 2025The attention to detail was impressive. They didn’t just transcribe they organized. They didn’t just clean up slides they elevated them. Our sessions looked and felt more premium because of their work.
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VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters noted an improvement in policy issuance speed and quality, attributing this success to Remote Team Solutions' attentive support. Clients appreciate the ability to manage their teams directly, with no significant areas for improvement identified. Overall, the sentiment is positive, emphasizing good value for cost and responsive communication.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFounded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesHeadquartered in McKinney, Texas, Eminence RCM is a large Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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UndisclosedUndisclosed50 - 249भोर, India
Services provided
50% Back Office Outsourcing50% Document Digitization & ManagementPridex Data Management India Pvt Ltd is a Back Office Outsourcing and Document Digitization & Management company. Their services include Back Office Outsourcing.
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Undisclosed< $25 / hr1,000 - 9,999
Services provided
25% Accounting25% Back Office Outsourcing25% Business Consulting +1 service25% Customer Service OutsourcingFounded in 2004, Property Management Backoffice, a large Business Consulting company, is headquartered in Wexford, Pennsylvania. Their team provides Business Consulting and Back Office Outsourcing.
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$25,000+< $25 / hr250 - 999Harare, Zimbabwe
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Customer Service Outsourcing20% Sales OutsourcingOmnicontact is a midsize Business Consulting company launched in 2009. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)ISSI Corp is a call center service. The Taguig, Philippines-based firm was established in 2010. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Miami, FL
Services provided
30% Customer Service Outsourcing25% Business Consulting25% Call Center Services +1 service20% Sales OutsourcingVisionary Solutions, a Customer Service Outsourcing company, was established in 2006. They provides Customer Service Outsourcing and Business Consulting.
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$50,000+$50 - $99 / hr250 - 999Dundalk, Ireland
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingUniquely is a Sales Outsourcing company. Their midsize team of employees is in Dundalk, Ireland and Marston Green, England. Their team specializes in Sales Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing20% Call Center Services10% AI Agents +6 services10% Sales Outsourcing5% Back Office Outsourcing5% HR Outsourcing5% Recruiting5% Recruitment Process Outsourcing5% StaffingEstablished in 2015, Wingo Starr Group Sdn Bhd is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$10,000+$25 - $49 / hr1,000 - 9,999Taytay, Philippines
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% IT Managed ServicesQuantrics Enterprises Inc. Is a Taytay, Philippines-based Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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$5,000+$150 - $199 / hr50 - 249Tampa, FL
Services provided
20% Business Consulting20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +3 services15% Back Office Outsourcing15% Corporate Law10% AccountingSee all 6 projectsHSP Group is a global entity management firm that excels in providing comprehensive services including payroll, HR consultancy, and international financial operations. The reviews reflect a 100% satisfaction rate, highlighting their responsiveness, timely project completion, and extensive global support. Clients appreciate the team's expertise and communication, though costs and time zone differences were noted as minor issues.
Reviews mention Communicative
Clients consistently praised HSP Group for their strong communication skills and responsiveness. One client noted their 'speed, strong communication, and project management skills' as impressive, while another emphasized 'great support, communication, and follow-up.' Both reviews highlighted the effectiveness of virtual meetings as the primary communication method, underscoring the company's commitment to timely and thorough responses to client needs. Overall, the sentiment regarding HSP Group's communicative abilities is overwhelmingly positive.-
HR Services for Sustainable Solutions Company
5.0 May 9, 2025The company is notable for their speed, strong communication, and project management skills. These attributes were particularly impressive throughout the project. Their ability to maintain effective communication was a key factor in the project's success.
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Industry Experience
HSP Group has garnered positive feedback across diverse industries including Medical, Consulting, Energy & Natural Resources, Financial Services, and Manufacturing. Clients commend their responsiveness, effective project management, and expertise in global entity management, payroll processing, and HR consultancy. The overall sentiment reflects satisfaction with their ability to navigate complex international operations, particularly in energy and financial sectors, making them a suitable partner for organizations seeking comprehensive support in these areas.
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Medical Consulting Energy & natural resources Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding HSP Group indicates a mixed sentiment towards their cost and value for money. While several clients noted 'good value for cost' and praised the quality of service, others expressed concerns about high monthly fees compared to competitors. For instance, one client highlighted that despite the high costs, HSP Group's speed and communication were impressive. Overall, clients appreciated the service quality but felt that pricing could be a drawback.Was this helpful?
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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Undisclosed$50 - $99 / hrFreelancerLondon
Services provided
20% Accounting20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Fractional CFO Services20% Sales OutsourcingSee all 1 projectsJamPot is a finance company offering bookkeeping services, noted for their reliable and timely project management. Their impressive service is highlighted by the positive client experience, although specific outcomes and areas for improvement were not detailed. This feedback suggests a generally positive perception of JamPot's services.
Industry Experience
JamPot has demonstrated expertise primarily in the eCommerce sector, providing valuable services such as bookkeeping for companies like GoodGood Giving. Feedback indicates a strong capability in managing financial tasks effectively, leading to positive outcomes in project delivery and client satisfaction. Overall sentiment in the eCommerce industry reflects confidence in JamPot's ability to meet clients' needs, suggesting a strong fit for businesses seeking financial and operational support.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding JamPot's cost-effectiveness, noting that their pricing aligns well with the value provided. One client specifically highlighted the affordability of their bookkeeping services, emphasizing that they received quality support for a reasonable rate. Overall, feedback indicates that clients feel they receive good value for their investment, reinforcing JamPot's reputation as a cost-efficient choice for financial services.Was this helpful?
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UndisclosedUndisclosed10 - 49Galway, Ireland
Services provided
50% Call Center Services50% Customer Service OutsourcingCall Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$1,000+Undisclosed2 - 9Henley-on-Thames, England
Services provided
50% Pay Per Click15% Marketing Strategy15% Sales Outsourcing +2 services10% Conversion Optimization10% Public RelationsSee all 5 projectsF9 Marketing is a lead generation and marketing strategy company, praised for its expertise and dedication. Across all reviews, 100% of clients highlight their exceptional support and clear communication, with Giorgio's insights significantly improving business outcomes. Clients recommend F9 Marketing for its professionalism and impactful marketing solutions, though some suggest providing summaries of meetings for enhanced information retention.
Reviews mention Exceptional results
F9 Marketing received exceptional feedback from a client in the cleaning industry, highlighting their expertise, dedication, and effective marketing strategies. The client praised Giorgio's support in lead generation and email campaign targeting, which significantly improved engagement and conversion rates. The overall sentiment reflects gratitude and satisfaction, with the client recommending F9 Marketing for their ability to deliver tangible results and maintain excellent communication throughout the project.-
Marketing Strategy for Commercial Cleaning Services Company
5.0 Jul 21, 2024I am incredibly grateful for the exceptional support I received from Giorgio with my cleaning business's lead generation, marketing strategy, and email copy. From the very beginning, his expertise and dedication were amazing. He helped me understand how to create and target email campaigns that resonated perfectly with our potential clients, significantly boosting our engagement and conversion rates. I highly recommend their services to anyone looking to elevate their marketing efforts and achieve tangible results.
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Industry Experience
F9 Marketing has demonstrated expertise primarily in the Business Services and Advertising & Marketing sectors. Clients commend their strengths in lead generation, marketing strategy, and effective communication. Feedback highlights significant improvements in engagement and conversion rates, showcasing their impact on business growth. Overall sentiment is highly positive, particularly within the advertising realm, emphasizing F9 Marketing's proficiency in technical aspects and clarity in messaging, making them a suitable choice for businesses seeking to enhance their marketing efforts.
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Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients consistently express satisfaction with F9 Marketing's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and praised the clarity and effectiveness of their services. Another noted how Giorgio's expertise significantly boosted engagement and conversion rates, emphasizing the tangible results achieved. Overall, clients commend the company's dedication, professionalism, and responsiveness, indicating that the investment yields substantial returns in business growth.Was this helpful?
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UndisclosedUndisclosed2 - 9Pune, India
Services provided
35% Account-Based Marketing35% Email Marketing30% Sales OutsourcingSee all 2 projectsBrandBeats Digital Agency is a marketing firm specializing in lead generation, SEO, and digital marketing solutions. The agency consistently delivers substantial returns on investment, cited by 100% of reviewers, who highlight an 8× to 10× ROI. Reviewers appreciate their professionalism, timely project management, and effective communication, with 0% negative feedback noted.
Reviews mention Great project management
Clients have consistently praised BrandBeats Digital Agency for their exceptional project management. One reviewer noted that the team delivered automation workflows on time and within budget, demonstrating their prompt responsiveness to evolving needs. This effective management led to refined campaign targeting and an impressive 8× return on investment. Overall, the sentiment reflects high satisfaction with their professionalism and ability to meet project goals efficiently.-
Email/Social Media Marketing for Technology Company
5.0 Sep 9, 2025Project Management: The team managed the project exceptionally well—delivering the automation workflows on time and within budget. Their prompt responsiveness to our evolving needs allowed us to refine campaign targeting, messaging, and social integration seamlessly.
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Industry Experience
BrandBeats Digital Agency has demonstrated strong expertise in the technology and digital security industries, garnering positive feedback for their effective lead generation strategies and digital marketing initiatives. Clients from these sectors have praised their professionalism, timely project management, and impressive ROI—achieving returns as high as 10x. Their ability to deliver tailored solutions, such as SEO and content creation, positions them as a valuable partner for companies seeking growth in competitive fields.
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Other Industry Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BrandBeats Digital Agency's strong value for money, noting effective solutions delivered within budget. One client reported an impressive 8× ROI from a modest investment, while another achieved a 10× return against a $1,000 monthly spend. Feedback emphasizes the agency's competitive pricing and professional management, with clients feeling they received high-quality service at a reasonable cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness and results achieved through their campaigns.Was this helpful?
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
50% Call Center Services25% BI & Big Data Consulting & SI25% IT Managed ServicesAccess One is an answering service. Established in 1993, the company is located in Chicago, Illinois. Their services include Call Center Services and BI & big data consulting & SI.
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$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
52% Call Center Services25% Customer Service Outsourcing23% Back Office OutsourcingLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Dover, DE
Services provided
30% Recruiting30% Staffing10% Back Office Outsourcing +5 services10% IT Staff Augmentation5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Recruitment Process OutsourcingSee all 4 projectsBA Global Talent is a staffing and recruitment company that specializes in providing diverse global talent across various business functions. Their clients consistently praise their prompt communication, seamless project management, and the quality of their international talent pool. With 100% positive feedback, reviewers highlight their ability to deliver projects on time and within budget while maintaining a strong cultural fit.
Reviews mention Communicative
The reviews highlight a strong sentiment regarding BA Global Talent's communication skills. Clients emphasized 'crystal clear' communication and timely responses to needs, with one stating that their employee was 'great at communicating' and met all deadlines. Another client noted that there was 'no resistance to changes' during the project. Overall, the feedback indicates a high level of satisfaction with BA Global Talent's communicative approach and responsiveness throughout the collaboration.-
Web Dev, SEO & Marketing Staffing for Coffee Company
5.0 Apr 13, 2025Communication was crystal clear with no resistance to changes that naturally occur throughout the project.
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Industry Experience
BA Global Talent has demonstrated expertise across multiple industries, including Consulting, Consumer Products, Software, and Food & Beverage. Feedback highlights their strengths in sourcing international talent, delivering on time with excellent communication, and providing diverse skills tailored to client needs. Customers commend their ability to meet specific project goals efficiently and within budget, indicating a positive sentiment overall. Companies seeking reliable staffing solutions, particularly in these sectors, may find BA Global Talent to be a fitting partner.
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Consulting Consumer Products Software Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BA Global Talent for providing excellent value for money, with many noting that their pricing fits within budget while delivering high-quality work. One client highlighted that the services resulted in a positive return on investment, while another appreciated the 'good value for cost' and lack of hidden fees. Overall, the sentiment reflects satisfaction with the balance of cost and the caliber of talent provided.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49
Services provided
20% Business Consulting20% Business Continuity Management20% Document Digitization & Management +2 services20% Financial Consulting20% Funding & InvestmentSee all 3 projectsTenex Consultancy Services is a strategic consulting firm specializing in business planning, financial analysis, and strategy development. Across the reviews, 100% of clients commend their professionalism, timely delivery, and value for cost. Many highlight their effective communication and insightful consulting, with one client noting a 50% increase in business traction due to Tenex's involvement.
Reviews mention Timely
Overall, clients express a positive sentiment regarding the timeliness of Tenex Consultancy Services. Feedback highlights their punctuality and consistent on-time delivery of project milestones. For instance, one client noted, 'All the month on month delivery were on time and intact with the planned deliverables.' Another emphasized, 'Delivery was on time and with high quality.' Such remarks reinforce the company's reputation for reliability and professionalism in meeting deadlines.-
Business & Financial Consulting for Business Strategies Co
5.0 Nov 8, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery was on time and with high quality. They also helped us with 2 revisions.
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Industry Experience
Tenex Consultancy Services has demonstrated expertise primarily in the Energy & Natural Resources sector, where they effectively supported business growth strategies and financial modeling for renewable energy projects. Additionally, their work in various other industries, such as technology and operational management, showcases their ability to assist with branding, investment planning, and comprehensive business strategies. Overall, feedback emphasizes their professionalism, responsiveness, and impactful contributions across these sectors, making them a strong candidate for clients in need of strategic consulting in energy, technology, and operational management.
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Other industriesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently commend Tenex Consultancy Services for their high value relative to cost, noting that their pricing fits within budget while delivering exceptional results. One client highlighted a 20% cost saving due to effective strategies, while another emphasized their good value and high ratings as key reasons for selection. Overall, sentiment is positive, with clients expressing satisfaction with the professionalism and timely delivery, reinforcing the company's reputation for offering strong value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
20% Content Writing Services20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSee all 1 projects🌟 Driving Growth Through Data-Driven Partnerships at Accord Tech Solutions At Accord Tech Solutions, we view lead generation as more than just a service—it’s a partnership. As your
Read more1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Accord Tech Solutions indicate a strong overall sentiment, highlighting their expertise and reliability. A CEO noted their effective CRM setup, which resulted in a 30% reduction in admin work and enhanced efficiency. Clients praised their timely delivery, clear communication, and comprehensive project management, with one stating they were 'honest, on time, and very knowledgeable.' No areas for improvement were mentioned, reinforcing their positive reputation.Was this helpful?
Industry Experience
Accord Tech Solutions has demonstrated significant expertise in the Information Technology industry, particularly in CRM setup and cloud services for SMEs and startups. Clients have praised their timely delivery, efficiency improvements, and knowledge, highlighting a 30% reduction in admin work time through their solutions. Overall, the feedback indicates a strong alignment with businesses seeking IT modernization and optimized tech infrastructure.
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Clients have highlighted Accord Tech Solutions as providing excellent value for money, noting their high ratings and expertise. One CEO emphasized choosing them for their good value relative to cost, and the project's successful delivery resulted in a 30% reduction in admin work time. Overall sentiment is positive, with clients appreciating the team's honesty, punctuality, and knowledge, indicating a strong return on investment without noted areas for improvement.Was this helpful?
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$10,000+$25 - $49 / hr1,000 - 9,999Noida, India
Services provided
35% Call Center Services35% Customer Service Outsourcing15% AI Agents +1 service15% Back Office OutsourcingMas Callnet India P Ltd is a large Noida, India-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
55% Finance & Accounting Outsourcing (FAO)20% Accounting15% Robotics Process Automation +1 service10% Back Office OutsourcingSee all 11 projectsIBN Technologies LLC is a bookkeeping and administrative services company renowned for its efficient and timely delivery of financial management solutions, including QuickBooks entries and accounts payable processing. Approximately 100% of reviews highlight their responsiveness, professionalism, and alignment with customer values, with many clients appreciating their effective communication and cost-effective services.
Reviews mention Timely
Overall, client feedback on IBN Technologies LLC emphasizes their timely delivery and responsiveness. Notably, one client remarked on their 'amazing' communication and promptness in completing tasks, while another highlighted the 'timely payments of all vendor obligations.' Additionally, clients consistently reported that IBN Technologies met project deadlines and effectively managed their workload, demonstrating a strong commitment to timely service.-
Accounting Services for Construction & Design Company
5.0 May 22, 2024They always deliver on time, very responsive and great communication throughout the process. If an issue occurs, it gets sorted without any delays.
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Back-Office Support for Construction Company
5.0 May 17, 2024The work has been completed as per our leadership correctly and in a timely manner. The project management has been responding effectively and in a timely manner.
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Accounting Services for Global Nonprofit
4.5 May 14, 2024All has worked well and work has met all requirements in a timely manner.
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Accounting for Insurance Brokerage Firm
4.5 Dec 2, 2024Yes, all items were responded to and delivered timely. When presented with multiple responsibilities with similar due dates, they requested help with prioritization and kept us informed of their progress.
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Accounting & Bookkeeping for Commerce Nonprofit
5.0 Feb 7, 2025IBN folks are amazing. They are good communicators, always asking for clarification if they needed it, and forging ahead with the work in a timely manner. I always felt like IBN Technologies LLC was here to support me.
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Industry Experience
IBN Technologies LLC has demonstrated expertise across various industries, including Hospitality & Leisure, Arts & Entertainment, Nonprofit, Insurance, Construction, and Telecommunications. Their clients consistently commend their responsiveness, professionalism, and ability to deliver timely and accurate financial services. Overall sentiment remains positive, with particular strengths noted in effective communication, alignment of company values, and providing good value for costs. Organizations in need of bookkeeping and accounting support across these sectors may find IBN Technologies LLC to be a suitable partner.
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Hospitality & leisure Arts, entertainment & music Nonprofit Insurance Other Industry Construction Telecommunications Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights that IBN Technologies LLC offers competitive pricing that aligns well with client budgets, often noted as a key factor in their selection. Reviews consistently emphasize the company's good value for cost, with one client stating, "We saved thousands of dollars by working with them." Overall, sentiment regarding cost and value is positive, with clients appreciating the quality of service delivered relative to the investment made.Was this helpful?
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$5,000+< $25 / hr250 - 999Warszawa, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingICS Center is a call center service headquartered in Warszawa, Poland and Białystok, Poland. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2005.
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$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Services provided
20% BI & Big Data Consulting & SI20% Blockchain20% Branding +2 services20% Sales Outsourcing20% Web DevelopmentSee all 1 projectsSapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.
Industry Experience
SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Cincinnati, OH
Services provided
15% Branding15% Web Development10% Content Writing Services +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web DesignSee all 1 projectsAMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.
Industry Experience
AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
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Other IndustryWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Beograd, Serbia
Services provided
40% IT Staff Augmentation10% Call Center Services10% Custom Software Development +4 services10% HR Outsourcing10% IT Managed Services10% Mobile App Development10% Web DevelopmentSee all 5 projectsQuantox Technology, a versatile software development company, offers services in web and mobile app development, as evidenced by their diverse client feedback. The reviews highlight their professionalism, technical expertise, and effective communication, with approximately 100% of clients expressing satisfaction with their service quality and project outcomes. Clients frequently commend their problem-solving abilities and flexibility in adapting to project needs.
Reviews mention Open to feedback
Clients have consistently praised Quantox Technology for their open-mindedness and receptiveness to feedback. One client highlighted the team's ability to quickly grasp ideas and provide valuable suggestions for UI/UX improvements, emphasizing their proactive communication and collaboration. Overall, the sentiment reflects a strong appreciation for the company's willingness to adapt and enhance project outcomes based on client input, indicating a commitment to client satisfaction and continuous improvement.-
iOS & Android Dev for App Company
5.0 Mar 31, 2020Knowledgable and open-minded technical team. They grasped our idea very quickly, initiated great feedback regarding UI/UX improvements, shared valuable ideas on technical improvements and executed on expected level. Daily updated and seamless communication always at the top of the game.
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Industry Experience
Quantox Technology has demonstrated expertise across various industries, including Advertising & Marketing, Healthcare, and Media. In Advertising & Marketing, clients praised their professionalism and effective project management, especially in app development. In Healthcare, they showcased flexibility and strong communication during complex mobile application projects. The Media sector highlighted their advisory skills and impactful platform development. Overall, feedback reflects a positive sentiment, indicating strong capabilities in app development, project management, and client collaboration across these sectors.
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Advertising & marketing Healthcare MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Quantox Technology's pricing and value for money, noting a fair price for the quality of service provided. One client remarked on the seamless communication and effective project management, stating they felt they received good value without administrative overhead. Another client mentioned their satisfaction with the pricing and time tracking, highlighting the expertise and flexibility of the team. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% Business Consulting20% Content Marketing20% Content Writing Services +2 services20% Document Digitization & Management20% TranslationSee all 4 projectsAJASIX CONSULTING LLC is a translation services company specializing in certified document translations, particularly for U.S. immigration processes. Reviews highlight their exceptional accuracy, speed, and customer service, with 100% positive feedback emphasizing their efficiency and attention to detail. Clients commend them for delivering high-quality translations within deadlines, showcasing their reliability and commitment to excellence.
Reviews mention Easy to work with
Clients consistently highlight AJASIX CONSULTING LLC's ease of collaboration, noting their responsiveness and efficiency. One client emphasized that the company is 'very easy to work with' and delivers items on time, while another praised their quick turnaround and high-quality translations. Overall, the sentiment reflects a strong appreciation for the company's ability to meet client needs effectively and align with their values.-
Translation Services for Immigration Law Firm
5.0 May 16, 2025The company is very easy to work with, quick and efficient. All items have been delivered on time and they are responsive to requests for changes.
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Industry Experience
AJASIX CONSULTING LLC has garnered positive feedback primarily within the legal and software industries. In the legal sector, particularly immigration law, clients praised their exceptional translation accuracy, efficiency, and customer service, highlighting their impact on the success of visa applications. The software industry feedback also emphasized their timely and precise document translations compliant with immigration requirements. Overall, AJASIX is recognized for their expertise in translation services, making them a strong fit for clients in legal and software domains.
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Legal SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AJASIX Consulting LLC's strong value for money, noting that their pricing fits within budgets while delivering exceptional quality. One client emphasized the 'good value for cost' and the efficient delivery of high-quality translations. Another remarked on the combination of speed and accuracy, underscoring their satisfaction with the service. Overall, the sentiment reflects a high level of satisfaction regarding the cost and value provided by the company.Was this helpful?
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingOnline VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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$1,000+$200 - $300 / hr2 - 9Dallas, TX
Services provided
10% Branding10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Video Marketing10% Web DesignSee all 3 projectsMaxamy is a marketing consultancy known for its expertise in public relations, SEO, and lead generation. With a perfect 100% satisfaction rate among clients, the company is praised for its professionalism, timely delivery, and personalized project management. Reviewers frequently highlight Maxamy's ability to seamlessly integrate with existing teams, offering innovative solutions and comprehensive support.
Reviews mention Timely
Maxamy consistently receives positive feedback regarding their timeliness and project management. Clients highlighted that Maxamy delivers projects on time or even early, demonstrating strong communication and follow-up throughout the process. One client noted, "Melissa is very organized and deadline oriented," while another emphasized, "Maxamy always delivers on time if not early." Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating reliability and efficiency in their service delivery.-
PR & Marketing Services for Conversational Platform
5.0 Apr 11, 2023Maxamy always delivers on time if not early. They are very communicative and clear in what they need to accomplish the project. They provide excellent follow-up with us to ensure everyone is on the same page in terms of deliverables and timelines.
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Lead Generation, SEO & Marketing for Software Solutions Co
5.0 Apr 11, 2023Melissa is very organized and deadline oriented. Her team leverages marketing planning and tracking software to stay informed and oversee client work. They are very responsive to our marketing needs.
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Industry Experience
Maxamy has demonstrated expertise primarily in the Automotive and Other industries, providing impactful marketing strategies and solutions. In the Automotive sector, they excel in lead acquisition and SEO performance, noted for their organized project management and resourcefulness. Feedback indicates strong communication and a collaborative approach, enhancing client relationships. In the Other industry, they have successfully raised brand visibility through effective PR strategies and website enhancements. Overall, clients commend Maxamy for their professionalism, attention to detail, and commitment to delivering measurable results.
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Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Maxamy for providing good value for their cost, noting that they are mindful of budgets while delivering effective results. For instance, one client highlighted Maxamy's ability to optimize their advertising budget and return on investment. Another client appreciated their transparent analytics and the overall cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the pricing and the value received, reinforcing Maxamy's reputation as a reliable partner in achieving marketing goals.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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$25,000+$25 - $49 / hr1,000 - 9,999
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +2 services5% AI Agents5% Generative AISee all 1 projectsServeRetail is a U.S. based retail and ecommerce CX company helping online brands deliver fast, reliable customer service nationwide. We support ecommerce, DTC, and omnichannel retailers across the
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$5,000+< $25 / hr250 - 999Nuevo Cuscatlan, El Salvador
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Sales OutsourcingSee all 1 projectsOSI (Outsourcing Services International) provides IT support and connects businesses with new suppliers, specializing in offering quality talent at reasonable prices. Their clients appreciate the minimal interruptions in IT systems and the impressive speed of issue resolution, highlighting the excellent value and cost-effectiveness of their services. Overall, OSI is recognized for enhancing operational efficiency and expanding supplier networks.
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$50,000+$200 - $300 / hr10 - 49Darlinghurst, Australia
Services provided
15% Business Consulting5% Branding5% Content Marketing +15 services5% Content Writing Services5% Customer Service Outsourcing5% Email Marketing5% Graphic Design5% HR Consulting5% Logo5% Recruiting5% Sales Outsourcing5% Search Engine Optimization5% Social Media Marketing5% Staffing5% Video Marketing5% Video Production5% Web Design5% Web DevelopmentSee all 1 projectsAxis Global Co Agency is a comprehensive marketing and web development company that delivers branding, strategic campaigns, and website creation. With 100% positive feedback, clients commend their expertise, responsiveness, and ability to exceed expectations. Many reviewers highlight their proficiency in project management and effective communication, contributing to increased customer engagement.
Industry Experience
Axis Global Co Agency has demonstrated expertise primarily in the hairdressing sector, providing branding, marketing, and web development services. Clients noted their effective strategic marketing campaigns and ability to enhance customer engagement through improved online presence. The agency's strengths include excellent communication, adherence to deadlines, and a clear understanding of client needs, resulting in positive outcomes. Overall sentiment is highly favorable, making them a strong candidate for businesses in creative and marketing-driven industries.
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Other IndustryWas this helpful?
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Clients have expressed high satisfaction with Axis Global Co Agency's pricing and value for money. One client noted spending around $10,000 for comprehensive services, including branding and web development, and reported exceeding expectations and increased customer inquiries. The agency was praised for staying within budget and deadlines while providing clear communication. Overall, the sentiment reflects that clients perceive their investment as worthwhile, with no significant areas for improvement identified.Was this helpful?
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
50% Back Office Outsourcing50% Call Center ServicesAscend BPO is a midsize Back Office Outsourcing and answering service based in Princeton, New Jersey and Pakistan. The team specializes in Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
40% Back Office Outsourcing40% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSimpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999
Services provided
40% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% HR Consulting5% Custom Software Development5% Email MarketingFounded in 2011, FIBER Group is a call center company. The team provides Call Center Services and Customer Service Outsourcing and is located in London, England and Napoli, Italy.
Read more -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
50% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +5 services10% Sales Outsourcing5% Accounting5% HR Outsourcing5% Market Research5% RecruitingCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
80% Call Center Services20% Back Office OutsourcingTeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchTeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999
Services provided
40% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +1 service15% Sales OutsourcingBack Office Outsourcing company The Outsource Company was launched in 2016. The team offers Back Office Outsourcing and Customer Service Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$50 - $99 / hr50 - 249Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.