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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.
Ratings Updated: December 5, 2025
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15 Leaders 15 Contenders

11,820 Companies

Compare Top Business Processing Outsourcing (BPO) Companies & Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Hard working

    Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    20% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

    See all 16 projects

    Reviews mention Flexible

    Clients have consistently praised TECHSPEED INC for their impressive flexibility and adaptability. One client highlighted their ability to swiftly scale operations and effectively manage project challenges, stating, "I truly appreciated their flexibility." Another client noted that their "willingness to remain flexible and helpful" was a key factor in their decision to engage with the company. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client needs.
    • Staff Augmentation for Fixed Cost Reduction Firm
      4.5 Dec 6, 2022

      The willingness to remain flexible and helpful was impressive.

      Read Full Review
    • Call Center & Data Entry for Healthcare Revenue Cycle Co
      5.0 Nov 13, 2024

      Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.

      Read Full Review
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    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (5)

    What Clients Have Said

    Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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    United States (14) Canada (1)
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    Remote CoWorker Logotype

    Remote CoWorker

    4.8 166 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

    See all 166 projects

    Reviews mention Transparent

    Clients have consistently praised Remote CoWorker for their transparency in communication and pricing. For instance, one client noted their clear onboarding process and timely updates regarding project status. Another client appreciated the upfront display of hourly rates, highlighting their no-surprise pricing model. However, some feedback indicated a desire for improved emergency communication protocols when issues arose, suggesting that while transparency is strong, responsiveness in urgent situations could be enhanced.
    • Recruitment Services for Media Company
      4.0 Nov 20, 2021

      Remote CoWorker offers a transparent pricing model which is beneficial for small businesses. They clearly post their hourly rates on their website with no additional fees, overtime or holiday work premium, and there are no lengthy negotiations or surprises. This transparency is a significant advantage in today's tight labor market.

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    • Administrative Support for Consulting Company
      5.0 Nov 11, 2025

      Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.

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    23 of 23 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 23 times in the past 6 months

    Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
    Read 23 Recent Reviews

    Industry Experience

    Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.

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    Select Industry to see insights

    Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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  • Advanced Client Logotype

    5.0 2 reviews
    $5,000+
    Undisclosed
    2 - 9
    Brighton and Hove, England

    Services provided

    50% Email Marketing
    15% Sales Outsourcing
    10% Digital Strategy +3 services
    10% Direct Marketing
    10% Other Digital Marketing
    5% Marketing Strategy

    Advanced Client is a marketing agency specializing in outbound email campaigns and lead generation. Clients consistently praise their innovative approaches and responsiveness, with both reviews noting significant revenue increases of $15,000 and $16,000 per month, respectively. The company boasts a 95% show-up rate for booked calls, and feedback reflects 100% satisfaction with no areas for improvement mentioned.

    See all 2 projects

    Reviews mention Timely

    Clients consistently commend Advanced Client for their timely delivery and effective communication. One CEO noted, 'They always deliver on time, and their communication is excellent,' highlighting a 95% show-up rate for booked calls. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no reported delays or issues in project management.
    • Outbound Email Solutions for YouTube Content Ideas Company
      5.0 Feb 15, 2024

      They always deliver on time, and their communication is excellent. I have over 95% showup rate from leads that have booked onto a call.

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    Industry Experience

    Advanced Client demonstrates strong expertise in the Advertising & Marketing industry, with positive feedback highlighting their innovative approach and effective communication. Clients from companies focused on scaling businesses have reported significant revenue increases, attributing success to Advanced Client's strategic outreach and lead generation efforts. Overall, sentiment is highly favorable, showcasing Advanced Client as an ideal partner for businesses seeking to enhance their client acquisition processes.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Advanced Client for their cost-effectiveness and value for money. One CEO noted their selection was based on 'good value for cost' and reported a revenue increase of over $15,000 per month. Another client echoed this sentiment, highlighting the affordable services that resulted in an additional $16,000 MRR within the first month. Overall, the feedback reflects a strong sentiment that Advanced Client delivers high-quality services at competitive prices.
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  • The Webplant Logotype

    The Webplant

    5.0 2 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% UX/UI Design
    15% Web Development
    10% AI Consulting +6 services
    10% Application Testing
    10% CRM Consulting and SI
    10% E-Commerce Development
    10% IT Managed Services
    10% Sales Outsourcing
    10% Search Engine Optimization

    The Webplant is a web development and IT service company specializing in creating and maintaining complex websites and online platforms using technologies like PHP, MySQL, and WordPress. Their reviews reflect a 100% positive sentiment, highlighting their technical expertise, efficient project management, and prompt issue resolution. Clients appreciate their clear communication, budget adherence, and effective solutions for enhancing platform functionality.

    See all 2 projects

    Reviews mention Communicative

    Clients consistently praise The Webplant for their strong communication skills and responsiveness. One client noted, 'They have excellent English communication skills' and highlighted effective problem resolution through organized documentation. The Webplant reportedly addresses issues promptly, achieving a 90% success rate in repairs within a two-day timeframe. Overall, the sentiment regarding communication is highly positive, with no complaints regarding their responsiveness or clarity.
    • Web Design & Development for Online Education Company
      5.0 Aug 31, 2022

      The Webplant has performed well in terms of project management. They have excellent English communication skills. We communicate problems and solutions through a Google Docs file, where we post our problems and create a ticket. We typically communicate through phone calls and emails.

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    Industry Experience

    The Webplant has demonstrated strong expertise in the Social Networking and Education industries, receiving positive feedback for their project management, technical knowledge, and ability to scale complex websites. In Social Networking, they effectively transitioned a group platform to a robust web application, resulting in significant membership growth. In Education, they have maintained and expanded a complex e-commerce website, consistently meeting service expectations. Overall, their strengths lie in technical proficiency and attentive project management, making them a suitable partner for clients in these sectors.

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    Select Industry to see insights

    Social Networking Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise The Webplant for delivering exceptional IT services at reasonable prices, emphasizing their clear project scopes that prevent budget overruns. One client noted, "The Webplant does exceptional IT work at a reasonable cost," while another highlighted their technical expertise and adherence to project plans. Overall, feedback reflects a strong sentiment regarding the company's value for money and effective project management.
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    India (1) United States (1)
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  • Featured

    What are Featured Providers?

    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

    See all 9 projects

    Reviews mention Detail-oriented

    Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.
    • Recruitment Services for Clinical Research Company
      5.0 Jan 13, 2025

      The team is very attentive and follows the process as directed. They follow the steps and directives with ease.

      Read Full Review
    • Call Center Services for MarTech Company
      5.0 Jan 19, 2025

      They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.

      Read Full Review
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    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    HelpSquad Logotype

    HelpSquad

    5.0 10 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing

    HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

    See all 10 projects

    Reviews mention Great project management

    Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.
    • Conversion Optimization for Digital Marketing Agency
      5.0 Nov 18, 2024

      They were in constant contact via email, and if I ever had a question I could get on a call with their team.

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    Industry Experience

    HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Boldr. Logotype

    Boldr.

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

    See all 10 projects

    Industry Experience

    Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    More responsive than most other service providers

    Boldr. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Austria (1) Canada (1)
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  • Rannsolve Inc Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Allen, TX

    Services provided

    20% Document Digitization & Management
    20% Robotics Process Automation
    15% Custom Software Development +4 services
    15% Search Engine Optimization
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Development

    Rannsolve Inc is a digital marketing and website development company that excels in SEO and digital strategies. They have received positive feedback for their timely delivery and 24/7 communication, with no areas for improvement noted. Reviewers consistently highlight their cost-effective pricing and strong project management capabilities.

    See all 1 projects

    Industry Experience

    Rannsolve Inc has demonstrated expertise primarily in the Healthcare industry, particularly in digital marketing, SEO, and website management for primary care and walk-in clinics. Their clients appreciate their timely delivery, effective communication, and good value for cost. The positive sentiment indicates strong capabilities in enhancing online presence and engagement through measurable outcomes like increased social media views and Google indexing. This makes them a suitable partner for healthcare-related projects.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Rannsolve Inc for their competitive pricing and overall value. One COO noted that the company's pricing fit their budget and highlighted the good value for the cost. Additionally, clients appreciate the timely delivery of services and effective communication, further enhancing the perceived value of their investment. Overall, the sentiment regarding cost-effectiveness and service quality is positive, with no significant areas for improvement mentioned.
    Read All Reviews
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  • AscentBPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Noida, India

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    15% Business Consulting +2 services
    15% Search Engine Optimization
    10% Customer Service Outsourcing

    AscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.

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  • Eternity Paralegal Services Logotype

    Eternity Paralegal Services

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    40% Litigation Support Services
    20% Back Office Outsourcing
    10% Immigration Law +4 services
    10% Labor & Employment Law
    10% Real Estate Law
    5% Civil Rights Law
    5% Corporate Law

    Eternity Paralegal Services provides comprehensive legal research, document preparation, and administrative services to law firms. The company is praised for reliability and prompt delivery, with 100% of reviews highlighting their timely service and effective communication. Clients appreciate their attention to detail and cost-effectiveness, with no negative feedback reported.

    See all 4 projects

    Reviews mention Creative

    The overall sentiment regarding creativity in Eternity Paralegal Services is highly positive. Clients have noted their ability to deliver 'timely and thorough market research' and develop 'effective marketing materials and strategies.' One attorney highlighted their work as 'reliable, creative, and added real value' to the firm's operations, emphasizing their unique ability to enhance brand positioning and client outreach. Overall, clients appreciate their innovative approach and responsiveness.
    • Legal Outsourcing Services & Marketing Strategy for Law Firm
      5.0 Apr 18, 2025

      They delivered timely and thorough market research that helped refine our brand positioning. Additionally, they assisted in developing effective marketing materials and strategies that enhanced our client outreach. Their work was reliable, creative, and added real value to the firm’s operations.

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    Industry Experience

    Eternity Paralegal Services has received positive feedback primarily from the legal and business services industries. Clients commend their expertise in legal research, document preparation, and marketing support, highlighting their timely delivery and attention to detail. In the legal sector, their work improved document accuracy and efficiency, while in business services, their paralegals effectively supported virtual assistant tasks. Overall sentiment across these industries indicates strong satisfaction with their professionalism and reliability.

    Read All Reviews

    Select Industry to see insights

    Legal Business services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted Eternity Paralegal Services' competitive pricing and value for money. Feedback highlighted that their costs fit client budgets while delivering high-quality services, with one client stating, 'good value for cost.' Another remarked on achieving 'fewer document errors and faster preparation times at a lower cost.' Overall sentiment reflects satisfaction with the balance of quality and affordability, reinforcing their reputation as a cost-effective solution in the legal services market.
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    New York City, New York (1) Fresno, California (1) San Diego, California (1) Conshohocken, Pennsylvania (1)
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  • Roth Automation Logotype

    5.0 2 reviews
    $1,000+
    $150 - $199 / hr
    10 - 49
    Paramus, NJ

    Services provided

    20% AI Development
    20% Application Management & Support
    20% Custom Software Development +2 services
    20% Document Digitization & Management
    20% Robotics Process Automation

    Roth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.

    See all 2 projects

    Reviews mention Timely

    Roth Automation received positive feedback regarding their timeliness in project execution. A client from S&P Global noted that they went live with the Kofax solution months ahead of schedule, allowing ample time for user training. Despite challenges posed by the COVID-19 pandemic, they effectively managed communication through Zoom and in-person meetings, ensuring the project was completed on time. Overall, clients appreciated their flexibility and promptness in addressing issues as they arose.
    • Cloud Services for Finance Firm
      5.0 Jan 31, 2023

      Most discussions were completed on Zoom calls, but we did have several in person meetings to ensure the project was completed on time. We were extremely satisfied with the service they provided. As issues came up, they were flexible in helping us come up with solutions in a timely manner.

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    Industry Experience

    Roth Automation has demonstrated expertise in the Financial Services and Defense sectors, particularly in Accounts Payable and document automation solutions. Clients praise their professionalism, extensive experience in Intelligent Document Processing, and superior customer service. Feedback reflects a strong sentiment of satisfaction, with notable successes in streamlining processes and enhancing system efficiencies. Their flexible approach and commitment to client needs position them as a suitable partner for organizations seeking automation solutions in these industries.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Roth Automation's cost and value for money. One reviewer highlighted the company's competitive pricing during the selection process, stating they chose Roth based on their proposal and implementation costs. Another client noted substantial efficiencies achieved through their services, affirming the value derived from the investment. Overall, clients appreciated the professionalism, expertise, and customer service provided, indicating a strong return on investment.
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  • ModSquad Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    10,000+
    Sacramento, CA

    Services provided

    10% Customer Service Outsourcing
    9% AI Consulting
    9% CRM Consulting and SI +8 services
    9% Call Center Services
    9% Content Moderation Services
    9% Cybersecurity
    9% Digital Strategy
    9% Generative AI
    9% IT Managed Services
    9% IT Strategy Consulting
    9% Social Media Marketing

    ModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.

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  • Featured

    What are Featured Providers?

    Connext Logotype

    Connext

    5.0 7 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +1 service
    20% IT Staff Augmentation

    Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

    See all 7 projects

    Reviews mention Team players

    Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.
    • Staff Augmentation for Title & Escrow Company
      5.0 Jan 23, 2023

      Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.

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    Industry Experience

    Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.

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    Select Industry to see insights

    Arts, entertainment & music Real estate Financial services Software Business services Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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    Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)
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    MarKam Solutions Logotype

    MarKam Solutions

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

    See all 9 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.
    Read 3 Recent Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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    United States (4) Bulgaria (3) England (1)
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    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    60% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +1 service
    10% Call Center Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Results-oriented

    Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.
    • Call Center Services for Premium Coffee Brand
      5.0 Apr 24, 2022

      With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.

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    • Call Center Services for Luxury E-Commerce Company
      5.0 Apr 8, 2022

      We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.

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    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    More responsive than most other service providers

    TDCX is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)
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  • Dbailtros Headset Communication PVT LTD Logotype

    Dbailtros Headset Communication PVT LTD

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    Based in Ghaziabad, India, Dbailtros Headset Communication PVT LTD is a midsize call center company. The team focuses on Call Center Services and Back Office Outsourcing.

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  • LTS Global Digital Services Logotype

    4.8 3 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2 services
    20% IT Managed Services
    20% Robotics Process Automation

    LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

    See all 3 projects

    Reviews mention Experienced

    Overall, the feedback on LTS Global Digital Services reflects a positive sentiment regarding their experience and professionalism. Clients appreciated their timely delivery and high-quality annotations, achieving over 90% accuracy. The Operations Manager noted the prompt responses and effective communication throughout the project. However, they suggested improvements in the transparency of pricing structures to enhance client understanding. This combination of strengths and areas for improvement indicates a generally favorable client experience.
    • Data Annotation Services for AI Company
      4.5 Nov 1, 2023

      The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution.

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    Industry Experience

    LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.

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    Select Industry to see insights

    Information technology IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
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    South Korea (1) Singapore (1)
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  • Featured

    What are Featured Providers?

    Big Outsource Logotype

    Big Outsource

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 46 projects

    Reviews mention Great team

    Clients have consistently praised Big Outsource for their exceptional team, highlighting their professionalism and cultural alignment. One executive noted that their staff felt like a direct extension of their internal team, emphasizing their communicative and responsive nature. The overall sentiment reflects a strong appreciation for the team's kindness and professionalism, with clients describing them as 'amazing people' and 'a tremendous partner' in their projects.
    • Customer Service Outsourcing for EdTech Company
      5.0 May 20, 2025

      BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.

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    Industry Experience

    Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

    More responsive than most other service providers

    Big Outsource is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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    Remote Team Solutions Logotype

    Remote Team Solutions

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Back Office Outsourcing
    10% Call Center Services
    10% Customer Service Outsourcing +7 services
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

    See all 22 projects

    Reviews mention Great project management

    Clients have consistently praised Remote Team Solutions for their exceptional project management capabilities, highlighting their accountability and timely delivery. One client noted that the team is 'always accountable, exact, and on time,' while another remarked on the effective compartmentalization of tasks, which facilitated progress tracking. Overall, the sentiment reflects a strong confidence in their project management, contributing to improved customer satisfaction and successful project outcomes.
    • Customer Service Outsourcing for Pest Control Co
      5.0 May 21, 2025

      The project management team at Remote is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world-class experience.

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    • App & Web Development for Winery
      5.0 Dec 28, 2020

      Their project management has been great. Despite the language barrier, they perform amazingly. While I speak Spanish, there are some specific words for items in the wine world that didn’t translate, but it’s never been an issue. I also appreciated that they created compartments for the project, so there were certain team members assigned to certain tasks instead of one person doing everything. We track our progress through Microsoft teams.

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    1 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for Remote Team Solutions highlight a strong focus on trust and effective project management. Clients from Nutiliti and Dolghih Law Group praised the company's reliability, with the CTO noting they have successfully partnered for four years, managing extensive business operations efficiently. The Founder of Dolghih Law Group emphasized the quality of work delivered by their virtual assistant. Overall, sentiment is highly positive, with no significant areas for improvement identified.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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    More responsive than most other service providers

    Remote Team Solutions is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Sharesource AU Logotype

    Sharesource AU

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    20% Finance & Accounting Outsourcing (FAO)
    20% IT Managed Services
    20% Web Design +3 services
    20% Web Development
    10% Back Office Outsourcing
    10% Engineering

    Sharesource AU is a recruitment and outsourcing company specializing in connecting businesses with global talent, focusing on organizational and cultural fit. Reviews highlight their effective project management and strong values, with 100% of feedback being positive. Clients appreciate Sharesource AU's dedication to fostering integration and leadership within teams, although some initially found the recruitment process unclear.

    See all 1 projects

    Industry Experience

    Sharesource AU has demonstrated expertise primarily within the advertising and marketing industry, particularly in recruitment processes for diverse roles, including digital accessibility. Clients praise their strong project management, cultural integration, and transparency throughout recruitment. The overall sentiment reflects satisfaction with Sharesource's commitment to cultural fit and ongoing support. Their impactful approach is beneficial for businesses seeking to leverage global talent, especially in hybrid work models. Prospective clients in advertising and marketing may find a strong match with Sharesource's services.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Sharesource AU as providing good value for money, noting their transparent pricing and effective recruitment process. One client invested around $60,000 AUD, highlighting the quality of candidates and the cultural fit they achieved. They appreciated the ongoing support and training provided, which enhances the overall value. However, some clients suggested improvements in communication regarding the recruitment process to better align expectations.
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  • Grow and Scale Logotype

    5.0 1 review
    $5,000+
    Undisclosed
    2 - 9
    Calgary, Canada

    Services provided

    30% Business Consulting
    20% Sales Outsourcing
    10% Account-Based Marketing +4 services
    10% Content Marketing
    10% Demand Generation Marketing
    10% Market Research
    10% Marketing Strategy

    Grow and Scale is a competitive intelligence and sales enablement company noted for its detailed technical feature breakdowns and marketing analysis. Their services are highly valued, with 100% of reviewers praising their ability to exceed expectations and deliver on time. While praised for flexibility and professionalism, one reviewer suggested improving by ensuring contracts are signed before commencing work.

    See all 1 projects

    Industry Experience

    Grow and Scale has demonstrated strong expertise in the Software industry, delivering exceptional competitive intelligence and market analysis for clients. Feedback highlights their ability to provide in-depth technical breakdowns, timely and flexible project management, and impressive communication. The provider's strengths include thorough research capabilities and a strong focus on client needs, resulting in high client satisfaction. Overall, their services are highly regarded, making them a suitable partner for projects requiring detailed competitive insights and sales enablement.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised Grow and Scale for their competitive pricing and overall value for money. One reviewer noted that the pricing fit their budget and highlighted the good value relative to the cost. Additionally, the company was recognized for delivering high-quality work on time, often exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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  • EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Call Center Services +4 services
    15% Funding & Investment
    10% Accounting
    5% Finance & Accounting Outsourcing (FAO)
    5% HR Outsourcing

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.

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  • OpsTalent Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Wrocław, Poland

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    10% Custom Software Development +7 services
    10% IT Staff Augmentation
    5% Application Management & Support
    5% Application Testing
    5% Back Office Outsourcing
    5% DevOps Managed Services
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.

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  • Bay Business Group Logotype

    4.5 3 reviews
    $1,000+
    Undisclosed
    10 - 49
    Falls Church, VA

    Services provided

    70% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing
    10% Call Center Services

    Bay Business Group is a back office services provider that has garnered positive feedback for its high-quality work and customer satisfaction. With reviews highlighting strengths in logistics, innovation, and understanding client needs, approximately 100% of clients commend their excellent service and significant cost savings, ranging from $990 to $18,000 monthly. Opportunities for improvement are noted in technology.

    See all 3 projects

    Reviews mention Innovative

    Clients consistently highlight Bay Business Group's innovative approach, noting their strengths in inversion and innovation, which enhance logistics and operational efficiency. One client emphasized the necessity of their services in generating substantial cost savings, specifically citing a monthly saving of $10,000. Overall, the sentiment regarding their innovation is positive, with clients expressing satisfaction and recognizing the importance of their modern tools and systems in improving service quality.
    • Payment Processing for IT Company
      5.0 Dec 24, 2017

      Their strengths are inversion and innovation, their logistics, and their environment.

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    Industry Experience

    Bay Business Group has garnered positive feedback across several industries, including Media, Information Technology, and Business Services. Clients praised their expertise in back office solutions, emphasizing strengths in quality of work, efficiency, and cost savings—reporting monthly savings ranging from $990 to $18,000. The overall sentiment is highly favorable, particularly in IT where their innovative approaches and logistical strengths were highlighted. Potential clients in these sectors may find Bay Business Group well-suited to enhance operational effectiveness.

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    Select Industry to see insights

    Media Information technology Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise Bay Business Group for providing excellent quality of work at a competitive cost, highlighting significant savings. One client noted a monthly saving of $10,000, while another reported $18,000 in savings. Overall sentiment indicates strong satisfaction with the value for money offered, as clients feel the services are essential and contribute to operational efficiency. The pricing structure is described as flexible, accommodating both short-term and ongoing needs.
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  • Ekaru Logotype

    5.0 1 review
    $1,000+
    $100 - $149 / hr
    10 - 49
    Westford, MA

    Services provided

    50% IT Managed Services
    30% Cybersecurity
    10% Customer Service Outsourcing +1 service
    10% IT Strategy Consulting

    Ekaru is an IT support company providing comprehensive services such as system setup, workstation configuration, and email hosting. Clients commend Ekaru for their timely response and effective project management, with 100% positive feedback highlighting their support, communication, and client engagement. They are particularly valued for their ability to seamlessly support business infrastructure needs.

    See all 1 projects

    Industry Experience

    Ekaru has demonstrated expertise primarily in the Financial Services industry, providing IT support and infrastructure setup for CPA firms. Clients praise their timely response and project management capabilities, noting strong communication and a supportive approach. The overall sentiment is highly positive, with clients recommending Ekaru for businesses looking to scale their IT needs. Ekaru's strengths lie in their ability to adapt to client demands and manage complex IT challenges efficiently.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Ekaru's services as cost-effective, noting a reasonable base service fee of around $80 per month, with additional expenses for specific tasks. One client mentioned investing approximately $25,000 over five years, indicating value through consistent support. Positive feedback highlights Ekaru's timely responsiveness and project management skills, reinforcing the belief that initial setup costs are worthwhile for long-term benefits. Overall, clients recommend Ekaru for its reliable service and solid value for money.
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  • Work Better Now Logotype

    Work Better Now

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    100% Back Office Outsourcing

    Work Better Now is a company specializing in providing full-time virtual assistance services. Their clients appreciate the excellent quality of personnel, with 90% of challenging calls being effectively managed by the assistants. Although the service lacks a part-time hiring option, it receives overwhelmingly positive feedback for the flexibility and skill set of its virtual assistants.

    See all 1 projects

    Industry Experience

    Work Better Now has demonstrated expertise in the Wellness & Fitness industry, particularly in supporting businesses like massage therapy companies. Clients praise their ability to provide skilled virtual assistants who significantly reduce operational workloads and enhance client communication. The overall sentiment is positive, emphasizing their capacity for seamless integration into existing workflows. This provider may be an excellent fit for businesses seeking reliable virtual assistance, especially in health and wellness sectors.

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    Select Industry to see insights

    Wellness & Fitness

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Work Better Now as offering good value for their investment. One client noted a $22,000 expenditure for a virtual assistant, highlighting that this role significantly reduced their task load from 80% to 20%. They appreciated the quality of personnel provided and the flexibility in hiring, though some expressed a desire for part-time options. Overall, the sentiment reflects satisfaction with the cost relative to the efficiency and support received.
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  • Variant Solutions L.L.C Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    50 - 249
    Ferizaj, Kosovo

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    25% Sales Outsourcing +1 service
    15% Back Office Outsourcing

    Variant Solutions L.L.C offers inbound call handling, supplier management, and accounting services. The feedback highlights their efficiency, responsiveness, and ability to meet client needs promptly, with an experienced team that fulfills requests within 24 hours. Overall, clients are highly satisfied with their professional and comprehensive service delivery.

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  • DataEntryIndia.in Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    45% Data Annotation Services
    25% Market Research
    10% BI & Big Data Consulting & SI +3 services
    10% Back Office Outsourcing
    5% Generative AI
    5% Robotics Process Automation

    DataEntryIndia.in is a data management company specializing in data migration services. They ensured over 99% accuracy in a large-scale CRM data transfer, with reviewers unanimously praising their meticulous quality control and time efficiency. Their project management was considered exemplary, consistently meeting deadlines and maintaining open communication, resulting in highly satisfied clients.

    See all 1 projects

    Industry Experience

    DataEntryIndia.in excels in the Advertising & Marketing industry, notably in data migration projects, showcasing expertise in CRM transitions. Clients highlight their strengths in maintaining over 99% data accuracy, exceptional project management, and effective communication. The team's meticulous attention to quality and scalability for large data volumes enhances client satisfaction. Overall sentiment reflects strong reliability and professionalism, making them a suitable partner for digital marketing agencies and similar sectors requiring data handling.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently praised DataEntryIndia.in for providing excellent value for their pricing. One reviewer highlighted that the company's pricing fit their budget and noted the good value for cost. Additionally, the successful completion of projects within set timelines, along with high accuracy rates, further reinforces the sentiment that their services offer substantial value, making them a reliable choice for businesses seeking cost-effective solutions.
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  • Techromica Global Logotype

    Techromica Global

    5.0 7 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Branding
    20% Demand Generation Marketing
    20% Mobile App Development +2 services
    20% Sales Outsourcing
    20% Video Production

    Techromica Global is a creative agency specializing in animated video production, offering services such as explainer videos and investor pitch animations. Their reviews reflect a 100% positive feedback rate, highlighting their professionalism, timely delivery, and effective communication. Approximately 60% of reviewers emphasized their cultural fit and value for cost, while all clients praised their responsiveness and project management skills.

    See all 7 projects

    Reviews mention Helpful

    Clients have expressed a highly positive sentiment towards Techromica Global, highlighting their exceptional responsiveness and helpfulness throughout projects. One CEO noted their patience with edits and valuable feedback on content structuring, emphasizing the quality of the delivered script. The project was completed on time, with measurable success reflected in widespread engagement on social media. Overall, clients appreciate the alignment of company values and the good value for cost provided by Techromica Global.
    • Explainer Video Production for Therapeutic Products Company
      5.0 Jul 11, 2024

      They delivered on time and were exceptionally helpful and patient with the edits we requested. They provided good feedback to us on the best approach for structuring the content. The script was very well done!

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    Industry Experience

    Techromica Global has received favorable feedback across multiple industries, including Education, Pharmaceuticals, Chemicals & Biotechnology, and Medical. Clients praised their expertise in creating compelling animated videos that effectively communicate complex concepts, particularly in the context of healthcare innovation and educational content. Their strengths lie in timely project delivery, clear communication, and a collaborative approach. Overall, the sentiment is highly positive, making them a suitable partner for organizations in need of impactful visual storytelling in these sectors.

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    Education Pharmaceuticals Chemicals & Biotechnology Medical Software

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients consistently highlight Techromica Global's competitive pricing and strong value for money, with multiple testimonials stating that their pricing fit within budgets while delivering high-quality results. For example, one CEO noted the 'good value for cost' in creating an animated video, while another emphasized their 'reasonable budget' for impactful deliverables. Overall, the sentiment is highly positive, reflecting satisfaction with both the affordability and the quality of services provided.
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  • SALESHACKERS Logotype

    SALESHACKERS

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49

    Services provided

    20% AI Consulting
    20% Email Marketing
    20% IT Strategy Consulting +2 services
    20% Marketing Strategy
    20% Sales Outsourcing

    SALESHACKERS is a lead generation and sales strategy company that excels in creating multi-channel campaigns to build predictable sales pipelines. According to the reviews, 100% of the feedback is positive, highlighting their responsiveness, effective communication, and adaptability to client needs. Their ability to generate qualified leads and foster advanced prospects is particularly noteworthy.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, clients have praised SALESHACKERS for their effective lead generation strategies and responsive project management. One client reported acquiring 30 qualified leads within four months, resulting in a signed contract and further negotiations. The team's flexibility and quick adaptation to client needs were highlighted positively, with no significant areas for improvement noted. Overall, the sentiment is highly favorable, emphasizing their expertise and enthusiasm in executing multi-channel campaigns.
    Read 1 Recent Review

    Industry Experience

    SALESHACKERS has demonstrated strong expertise in the IT Services industry, particularly in business process optimization and lead generation. Clients praised their methodical approach and ability to generate high-quality leads, resulting in significant client acquisitions. The overall sentiment is highly positive, highlighting their responsiveness, adaptability, and enthusiasm for projects. Companies in IT Services seeking effective sales strategies and lead generation would find SALESHACKERS to be a valuable partner.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that SALESHACKERS offers competitive pricing that aligns with their budgetary constraints, making them a valuable partner. One client specifically highlighted their pricing as a key factor in choosing SALESHACKERS over competitors. Overall, the sentiment around cost and value for money is positive, with clients appreciating the quality of service provided relative to the investment made.
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  • Embarc Inc Logotype

    Embarc Inc

    5.0 1 review
    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    35% Business Consulting
    25% Market Research
    15% Sales Outsourcing +2 services
    15% Translation
    10% Event Management

    Embarc Inc is a communication facilitation company, specializing in bridging language and cultural gaps for international business clients. They are praised for their comprehensive and proactive approach, with 100% of reviews highlighting their effective communication management and seamless coordination. Clients commend their ability to address specific challenges, ensuring successful project outcomes without any noted areas for improvement.

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    Industry Experience

    Embarc Inc has demonstrated its expertise primarily in the automotive industry, earning positive feedback for its comprehensive communication support and project management capabilities. Clients appreciate their proactive approach in bridging cultural and language barriers, particularly for overseas suppliers. The overall sentiment is highly favorable, highlighting their strong value, responsiveness, and ability to manage complex projects effectively. This positions Embarc Inc as a suitable partner for clients in the automotive sector seeking robust communication solutions.

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    Automotive

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently recognize Embarc Inc. for providing good value for their costs, with one executive noting their services as 'good value for cost.' The company's comprehensive support and proactive approach were highlighted as key factors that justified the pricing, particularly in facilitating effective communication for complex projects. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of services offered.
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  • LiveHelpIndia Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999
    San Jose, CA

    Services provided

    15% Email Marketing
    15% Pay Per Click
    15% Search Engine Optimization +5 services
    15% Social Media Marketing
    10% Architectural Design
    10% Back Office Outsourcing
    10% Market Research
    10% Sales Outsourcing

    LiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.

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  • DevsPro Logotype

    DevsPro

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    10% API Development
    10% Application Management & Support
    10% Custom Software Development +9 services
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Marketing Strategy
    10% Robotics Process Automation
    10% Web Design
    5% Back Office Outsourcing
    5% Product Marketing
    5% Recruiting
    5% Web Development

    DevsPro is a web development company that specializes in WordPress websites, custom plugin development, and automation solutions. The reviews indicate a strong emphasis on professionalism, timely delivery, and alignment with client values, with 100% positive feedback highlighting their effective project management and commitment to meeting client needs.

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    Industry Experience

    DevsPro has demonstrated expertise in the non-profit sector, particularly in developing websites and custom plugins that enhance operational efficiency. Clients have praised their professionalism, timely delivery, and alignment with organizational values, indicating strong project management capabilities. The positive feedback suggests that DevsPro is an excellent fit for non-profits seeking impactful digital solutions, particularly in web development and automation.

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    Non-profit

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently noted that DevsPro offers excellent value for money, with one client highlighting that their pricing fit within budget while still providing great quality. The professionalism and commitment of the team to meet project requirements on time further enhance their perceived value. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with no significant concerns raised about pricing.
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  • Inqrise Logotype

    Inqrise

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    40% Social Media Marketing
    30% Performance Marketing
    30% Sales Outsourcing

    Inqrise is a social media management company that excels in generating leads and enhancing brand awareness. The company received 100% positive feedback for their dedication and result-oriented attitude, with no areas for improvement mentioned. Clients commend their timely delivery and effective communication.

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    Industry Experience

    Inqrise has demonstrated expertise primarily in the Education sector, specifically focusing on enhancing corporate training initiatives. Feedback highlights their effectiveness in generating leads and managing social media presence, with an emphasis on dedication and a results-oriented approach. Clients appreciate their alignment with company values and budget considerations. Overall sentiment is positive, indicating that Inqrise is well-suited for clients in the Education industry seeking impactful marketing and outreach solutions.

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    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight Inqrise's competitive pricing and strong value for money. One client noted that the company's pricing fit their budget while providing good value for the cost. Additionally, the results achieved, such as better lead generation and increased awareness, further emphasize the effectiveness of their services relative to the investment made. Overall, the sentiment regarding cost and value is positive, with no significant areas for improvement identified.
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  • SKALAR Logotype

    SKALAR

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    80% Web Development
    20% Back Office Outsourcing

    SKALAR is an IT services company specializing in CRM and ERP system integrations. The feedback is overwhelmingly positive, with clients noting a threefold increase in productivity and improved data management. Approximately 100% of reviewers highlight their client-oriented approach and ability to propose effective business solutions, despite some initial internal communication challenges from the client's side.

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    Industry Experience

    SKALAR has demonstrated expertise in the financial services industry, specifically within insurance, focusing on CRM and ERP system integration. Clients commend their client-oriented approach and understanding of business processes, which enhances project outcomes. The overall sentiment is positive, highlighting SKALAR's ability to improve productivity significantly through effective system implementations. Potential clients in financial services can expect strong collaboration and tailored solutions to meet their integration needs.

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    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with SKALAR's pricing, noting an investment of $70,000 to $100,000 for substantial improvements in productivity and client management. The company's client-oriented approach and ability to provide tailored solutions were highlighted as valuable, although some communication challenges arose due to the client's organizational clarity. Overall, the sentiment reflects that SKALAR offers good value for money, effectively enhancing business processes and outcomes.
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  • TechDrive Support Inc Logotype

    5.0 7 reviews
    Undisclosed
    $50 - $99 / hr
    2 - 9
    Wayne, NJ

    Services provided

    25% AI Development
    25% Application Management & Support
    25% Customer Service Outsourcing +1 service
    25% IT Managed Services

    TechDrive Support Inc is an IT services company specializing in optimizing IT infrastructure, enhancing system security, and providing 24/7 technical support. The company has received overwhelmingly positive feedback, with clients praising their exceptional project management, timely delivery, and customer-first approach. Notably, 60% of feedback highlights improved user satisfaction due to their responsive support services.

    See all 7 projects

    Industry Experience

    TechDrive Support Inc has demonstrated expertise primarily in the real estate sector, where they enhanced IT infrastructure and security for Dream Home Dubai. Clients reported a 40% reduction in downtime and high user satisfaction due to responsive support. The company's strengths include effective project management, personalized tech support, and a commitment to continuous improvement. Overall, feedback indicates a strong sentiment of reliability and effectiveness in addressing IT needs within the real estate industry.

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    Real estate

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight TechDrive Support Inc's competitive pricing and high value for money, noting that their services fit within budget while delivering substantial results. For instance, one reviewer emphasized the 'good value for cost' when selecting the company. Overall sentiment leans positively, with clients appreciating the balance between cost and quality, as evidenced by measurable improvements in system efficiency and user satisfaction, alongside the effective implementation of security measures.
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  • Hire Live Support Inc Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Cerritos, CA

    Services provided

    25% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +2 services
    15% Social Media Marketing
    15% Web Development

    Hire Live Support Inc is an answering service company. Established in 2009, the agency specializes in Call Center Services and Customer Service Outsourcing.

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    More responsive than most other service providers

    Hire Live Support Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Pentafon Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Ciudad de México, Mexico

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    Pentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.

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  • AspireSix Logotype

    5.0 2 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Arden Hills, MN

    Services provided

    15% Business Consulting
    15% Fractional CMO Services
    10% Branding +6 services
    10% Call Center Services
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing

    AspireSix is a marketing agency offering services such as SEO strategy, website management, and virtual marketing assistance. They have received 100% positive feedback from clients, who commend their cultural alignment, effective communication, and ability to exceed expectations in delivering marketing solutions. Both reviewers highlighted the company’s attentive and collaborative approach as a significant strength.

    See all 2 projects

    Reviews mention Easy to work with

    Clients have consistently noted that AspireSix is easy to work with, highlighting their attentive approach and commitment to understanding client needs. One client emphasized that AspireSix 'really listens to our business' and is not simply focused on making a sale. Regular communication through weekly meetings has also been praised for ensuring timely delivery of services, further underscoring the positive sentiment surrounding their collaborative working style.
    • Fractional CMO Services for IT Services
      5.0 Jun 29, 2024

      AspireSix is easy to work with and really listens to our business, they want to get to know the details of your business and truly help you grow and integrate with your business. They are not here just to sell you something and move on.

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    Industry Experience

    AspireSix has demonstrated expertise primarily in the Information Technology and IT Services sectors. Clients commend their ability to develop effective marketing strategies, enhance SEO, and improve online presence. Feedback indicates a strong cultural fit, timely project delivery, and a collaborative approach that aligns with client values. Overall sentiment reflects satisfaction with AspireSix’s impact on marketing growth and brand awareness, making them a suitable partner for businesses within these industries.

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    Information technology IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight AspireSix's strong value for the cost, noting it as a key reason for selecting the firm. One client emphasized that AspireSix offered 'good value for cost' while another echoed this sentiment, stating they found them 'easy to work with' and appreciative of their commitment to understanding the client's business needs. Overall, the sentiment reflects a positive perception of AspireSix's pricing relative to the quality and effectiveness of their services.
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    More responsive than most other service providers

    AspireSix is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • FGC+ Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Suffern, NY

    Services provided

    25% Back Office Outsourcing
    20% Accounting
    20% Call Center Services +2 services
    20% Customer Service Outsourcing
    15% Recruitment Process Outsourcing

    FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.

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  • LuminaVest LTD Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Birmingham, England

    Services provided

    20% AI Development
    20% Application Testing
    20% Call Center Services +2 services
    20% Custom Software Development
    20% Direct Marketing

    LuminaVest is a comprehensive service provider specializing in real estate support, including lead generation, tech setup, and deal management. Reviews highlight their exceptional organizational skills and effective pipeline management, resulting in a five-star experience. With 100% positive feedback, clients report receiving 3–5 qualified leads daily and successful conversion rates of 10–15%.

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    Industry Experience

    LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
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  • TravCom Logotype

    TravCom

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    50% Accounting
    50% Back Office Outsourcing

    TravCom is a software company specializing in back-office solutions, particularly for the travel industry. The feedback highlights an ease of use and responsive customer service, although there is a noted absence of marketing capabilities. Overall, the company maintains a strong client relationship, evidenced by a 20-year partnership with a reviewer.

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    Industry Experience

    TravCom has demonstrated strong expertise in the Transportation industry, particularly in providing back office services that enhance operational efficiency and data management. Clients have praised the software's ease of use and responsive customer service, noting significant time and cost savings. However, potential clients should be aware that while TravCom excels in operational support, there may be opportunities for improvement in marketing capabilities. Overall, TravCom is well-suited for businesses seeking reliable solutions in the Transportation sector.

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    Select Industry to see insights

    Transportation

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive TravCom's pricing as reasonable, often highlighting the value it provides for the cost. One review noted a yearly payment structure that accommodates three users, suggesting an efficient pricing model. While specific savings were estimated at around $100 monthly, the long-term partnership of 20 years indicates strong client satisfaction. Overall, TravCom is viewed as a cost-effective solution, particularly valued for its ease of use and responsive customer service.
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  • FLS Connect Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Saint Paul, MN

    Services provided

    100% Back Office Outsourcing

    FLS Connect is a telemarketing fundraising company offering services such as house file analysis, yearly fundraising plans, and pledge fulfillment. Reviewers unanimously praise the company for its professionalism and ability to significantly increase telemarketing revenue, citing a 50% increase over previous years. FLS Connect is commended for its industry leadership and experienced staff, with no significant areas for improvement noted.

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    Industry Experience

    FLS Connect has demonstrated significant expertise in the nonprofit sector, particularly in telemarketing fundraising. Clients report a 50% increase in fundraising revenue and commend the provider's professionalism and efficiency. Their strengths include a deep understanding of fundraising strategies, exceptional customer service, and the ability to adapt to industry challenges. Overall, FLS Connect is recommended for nonprofit organizations seeking to enhance their fundraising efforts through telemarketing services.

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    Nonprofit

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have reported that while outsourcing to FLS Connect is generally more expensive than maintaining an in-house call center, the improved profit margins and increased telemarketing revenue justify the costs. One client highlighted a 50% revenue increase, emphasizing that FLS Connect's pricing structure, which bills per contact made, offers transparency and value. The 'break-even' guarantee further assures clients of financial security, reinforcing positive sentiments regarding the company's overall value for money.
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  • Cogito Corp Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    25% AI Development
    25% BI & Big Data Consulting & SI
    24% Call Center Services +2 services
    13% Back Office Outsourcing
    13% Customer Service Outsourcing

    Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

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    Industry Experience

    Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
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  • Hefei Wisfly Information Technology Co., Ltd. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Services provided

    40% Call Center Services
    25% Custom Software Development
    25% IT Managed Services +1 service
    10% Customer Service Outsourcing

    Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

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    Industry Experience

    Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.

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    Select Industry to see insights

    Publishing

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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  • Grow Force Technology Co., Ltd. Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China

    Services provided

    25% Call Center Services
    25% Custom Software Development
    25% Mobile App Development +1 service
    25% Web Development

    Grow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.

    See all 1 projects

    Industry Experience

    Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.
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  • Kudo Support, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lapu-Lapu City, Philippines

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    Kudo Support, Inc. Is a Back Office Outsourcing and call center service established in 2008. The midsize team focuses on Back Office Outsourcing and Call Center Services.

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  • Digital Instyle Logotype

    5.0 1 review
    $1,000+
    $200 - $300 / hr
    2 - 9
    Dee Why, Australia

    Services provided

    20% Branding
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    20% Social Media Marketing
    20% Web Development

    Digital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.

    See all 1 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients praised Digital Instyle for their effective SEO strategies and timely project delivery. One buyer noted their impressive communication and alignment with company values, stating, 'I always like working with smaller companies because they really care.' Overall, the sentiment reflects high satisfaction, with no reported areas for improvement, indicating that Digital Instyle is a reliable partner for enhancing local visibility.
    Read 1 Recent Review

    Industry Experience

    Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.
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  • Sirius Support Logotype

    Sirius Support

    3.5 1 review
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services

    Sirius Support offers recruitment services, providing skilled candidates that align with client needs. Feedback highlights their ability to source difficult-to-find talent, contributing to increased revenue and cost-effectiveness. Clients appreciate their virtual communication methods and the overall value provided by their services, making Sirius Support a reliable partner for business development endeavors.

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  • RPM BPO Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.

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  • Prime BPO & Telecommunications Logotype

    4.0 1 review
    $5,000+
    $200 - $300 / hr
    250 - 999
    Rawalpindi, Pakistan

    Services provided

    25% Business Consulting
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    Prime BPO & Telecommunications offers a diverse range of services, including customer and technical support, telecommunications management, data entry, IT services, and back-office support. According to reviews, the company excels in efficient project management and a customer-centric approach. While overall performance is commendable, there is a suggestion to improve scalability during peak periods.

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  • Providence Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Colombo, Sri Lanka

    Services provided

    45% Call Center Services
    36% Customer Service Outsourcing
    19% Back Office Outsourcing

    Providence is an answering service company. Headquartered in Colombo, Sri Lanka, the team specializes in Call Center Services and Customer Service Outsourcing.

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  • BPO+ Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Doha, Qatar

    Services provided

    55% Call Center Services
    13% HR Outsourcing
    12% Recruiting +2 services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    BPO+ is a telephone answering service. The team focuses on Call Center Services and HR Outsourcing, and the agency is in Doha, Qatar and Muscat, Oman.

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  • Graf Call Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Chervonohrad, Ukraine

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    20% Sales Outsourcing

    Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.

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  • Asia Premier One Source Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    45% Customer Service Outsourcing
    32% Call Center Services
    18% Back Office Outsourcing +1 service
    5% Transcription

    Asia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.

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  • Lexvia Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    New York, NY

    Services provided

    40% Back Office Outsourcing
    35% Customer Service Outsourcing
    25% Call Center Services

    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.

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  • ADEC Kenya Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Muntinlupa, Philippines

    Services provided

    50% Back Office Outsourcing
    25% Call Center Services
    25% Data Annotation Services

    Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.

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  • Mammoth Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Defiance, OH

    Services provided

    55% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services

    Customer Service Outsourcing company Mammoth Tech was founded in 1964. The agency offers Customer Service Outsourcing and Back Office Outsourcing.

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  • Grey Knight Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Solapur, India

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    Grey Knight Services is an answering service and Back Office Outsourcing company. They focus on Call Center Services and Back Office Outsourcing and were established in 2021.

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  • Amalfi Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Durban, South Africa

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Prialto
2 SupportYourApp
3 Unity Communications
4 Remote CoWorker
5 Big Outsource
6 Martal Group
7 LimTC
8 Hugo Inc.
9 Helpware CX
10 PartnerHero
11 BPO Hive LLC
12 Simply Contact
13 Appointment Setter Online
14 XACT
15 Wing Assistant

Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services

  1. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  2. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    95% Back Office Outsourcing
    5% Other
    View Profile Visit Website
  6. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  7. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    38.1/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  9. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  10. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    36.7/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  11. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  12. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  13. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    Auckland, New Zealand

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  14. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    36.1/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  15. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36/40.0
    18/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  17. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  18. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    35.6/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  19. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  20. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    35.3/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  21. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.1/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  22. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  23. Smith.ai Logotype

    Smith.ai

    Undisclosed
    Undisclosed
    250 - 999

    Ability to deliver

    34.8/40.0
    18.2/20 Reviews
    8.3/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  24. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    34.6/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  25. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34.6/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  26. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    34.6/40.0
    17.8/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    65% Back Office Outsourcing
    35% Other
    View Profile Visit Website
  27. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    34.3/40.0
    16.6/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  28. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  29. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  30. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    33.8/40.0
    19.6/20 Reviews
    8.6/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website

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Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

  1. Prialto

  2. Unity Communications

  3. Remote CoWorker

  4. Big Outsource

  5. Wishup

  6. FBSPL- Fusion Business Solutions (P) Limited

  7. iCareBilling

  8. LimTC

  9. SupportYourApp

  10. Hugo Inc.

  11. HelpSquad

  12. Stellar Staff

  13. Helpware CX

  14. Wing Assistant

  15. Pexly

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

  • Back-office support: data processing, accounting, HR administration, procurement
  • Front-office support: call center operations, technical support, live chat, appointment setting
  • Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

  • Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
  • Check domain expertise: Look for providers with proven results in your industry or process area.
  • Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
  • Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
  • Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

  • Opaque pricing or hidden fees
  • Overpromising guaranteed results without data
  • High employee turnover or insufficient training programs
  • Poor communication or delayed responses during the sales process
  • Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

  • How do you measure and report on performance metrics?
  • What is your average agent tenure and training process?
  • Which industries or processes make up most of your portfolio?
  • Can you share recent case studies or client references?
  • How do you handle data security, compliance, and disaster recovery?
  • What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

  • Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.

  • Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.

  • Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Similar Categories

Related Services

Human Resources Consulting Accounting Call Centers Transcription Translation Real Estate Logistics & Supply Chain Consulting Contract Manufacturing

Specialties

Content Creation Claims Processing Virtual Assistant Data Entry Legal Outsourcing FAO Payment Processing Medical Billing BPO Back Office

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