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Compare Top Business Processing Outsourcing (BPO) Companies & Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+$50 - $99 / hr250 - 999Dundalk, Ireland
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingUniquely is a Sales Outsourcing company. Their midsize team of employees is in Dundalk, Ireland and Marston Green, England. Their team specializes in Sales Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing20% Call Center Services10% AI Agents +6 services10% Sales Outsourcing5% Back Office Outsourcing5% HR Outsourcing5% Recruiting5% Recruitment Process Outsourcing5% StaffingEstablished in 2015, Wingo Starr Group Sdn Bhd is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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What are Featured Providers?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention High-quality work
Clients consistently praise TECHSPEED INC for delivering high-quality work, highlighting their accuracy and efficiency in data entry and customer service. One client noted a high accuracy rate with minimal corrections needed and a swift turnaround time for processing time cards. Another emphasized the thoroughness of their market research and strategic execution, stating that the quality of information provided was excellent. Overall, feedback reflects a strong sentiment of satisfaction with the quality and effectiveness of their services.-
Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+$25 - $49 / hr1,000 - 9,999Taytay, Philippines
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% IT Managed ServicesQuantrics Enterprises Inc. Is a Taytay, Philippines-based Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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$5,000+$150 - $199 / hr50 - 249Tampa, FL
Services provided
20% Business Consulting20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +3 services15% Back Office Outsourcing15% Corporate Law10% AccountingSee all 6 projectsHSP Group is a global entity management firm that excels in providing comprehensive services including payroll, HR consultancy, and international financial operations. The reviews reflect a 100% satisfaction rate, highlighting their responsiveness, timely project completion, and extensive global support. Clients appreciate the team's expertise and communication, though costs and time zone differences were noted as minor issues.
Reviews mention Timely
Overall, client feedback regarding HSP Group's timeliness is highly positive. Clients consistently highlight the company's ability to deliver projects on time, with one client noting, 'Timely work, the project has been completed as anticipated.' Another remarked on 'quick turnaround and responses,' emphasizing HSP Group's responsiveness to needs. Additionally, a client appreciated the 'on time processing of new hires/terminations/payroll,' underscoring the company's reliable project management skills.-
HR Outsourcing Services for Payment Solutions Co
4.5 May 8, 2025The scope of work is duly delivered in time and quality. HSP provided clear guidance and delivered on their prescriptions, easing the creation and first days of the new entity.
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Payroll, Accounting & Benefits Administration for Mining Co
4.5 May 8, 2025The project has been completed as anticipated, demonstrating timely work. HSP Group did a good delivery with the items and they were very responsive to our needs.
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HR Services for Sustainable Solutions Company
5.0 May 9, 2025On time processing of new hires/ terminations/ payroll. Their speed, strong communication, and project management skills are impressive. Senior HR professionals delivering high quality support in all presented situations.
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Corporate Law for Medical Company
5.0 May 15, 2025Multiple sub projects, all managed on time. Some managed via Gateway.
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Industry Experience
HSP Group has garnered positive feedback across diverse industries including Medical, Consulting, Energy & Natural Resources, Financial Services, and Manufacturing. Clients commend their responsiveness, effective project management, and expertise in global entity management, payroll processing, and HR consultancy. The overall sentiment reflects satisfaction with their ability to navigate complex international operations, particularly in energy and financial sectors, making them a suitable partner for organizations seeking comprehensive support in these areas.
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Medical Consulting Energy & natural resources Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding HSP Group indicates a mixed sentiment towards their cost and value for money. While several clients noted 'good value for cost' and praised the quality of service, others expressed concerns about high monthly fees compared to competitors. For instance, one client highlighted that despite the high costs, HSP Group's speed and communication were impressive. Overall, clients appreciated the service quality but felt that pricing could be a drawback.Was this helpful?
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UndisclosedUndisclosed10 - 49Delray Beach, FL
Services provided
100% Call Center ServicesSee all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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Undisclosed$50 - $99 / hrFreelancerLondon
Services provided
20% Accounting20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Fractional CFO Services20% Sales OutsourcingSee all 1 projectsJamPot is a finance company offering bookkeeping services, noted for their reliable and timely project management. Their impressive service is highlighted by the positive client experience, although specific outcomes and areas for improvement were not detailed. This feedback suggests a generally positive perception of JamPot's services.
Industry Experience
JamPot has demonstrated expertise primarily in the eCommerce sector, providing valuable services such as bookkeeping for companies like GoodGood Giving. Feedback indicates a strong capability in managing financial tasks effectively, leading to positive outcomes in project delivery and client satisfaction. Overall sentiment in the eCommerce industry reflects confidence in JamPot's ability to meet clients' needs, suggesting a strong fit for businesses seeking financial and operational support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding JamPot's cost-effectiveness, noting that their pricing aligns well with the value provided. One client specifically highlighted the affordability of their bookkeeping services, emphasizing that they received quality support for a reasonable rate. Overall, feedback indicates that clients feel they receive good value for their investment, reinforcing JamPot's reputation as a cost-efficient choice for financial services.Was this helpful?
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UndisclosedUndisclosed10 - 49Galway, Ireland
Services provided
50% Call Center Services50% Customer Service OutsourcingCall Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Great project management
Clients have consistently praised Remote Team Solutions for their exceptional project management capabilities. One client highlighted the team's accountability, precision, and timely delivery, stating they provided a 'world-class experience.' Another client noted their effective compartmentalization of tasks, which enhanced efficiency despite language barriers. Overall, the sentiment reflects strong satisfaction with their project management processes, contributing to improved outcomes and client relationships.-
Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at Remote is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world-class experience.
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App & Web Development for Winery
5.0 Dec 28, 2020Their project management has been great. Despite the language barrier, they perform amazingly. While I speak Spanish, there are some specific words for items in the wine world that didn’t translate, but it’s never been an issue. I also appreciated that they created compartments for the project, so there were certain team members assigned to certain tasks instead of one person doing everything. We track our progress through Microsoft teams.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$1,000+Undisclosed2 - 9Henley-on-Thames, England
Services provided
50% Pay Per Click15% Marketing Strategy15% Sales Outsourcing +2 services10% Conversion Optimization10% Public RelationsSee all 5 projectsF9 Marketing is a lead generation and marketing strategy company, praised for its expertise and dedication. Across all reviews, 100% of clients highlight their exceptional support and clear communication, with Giorgio's insights significantly improving business outcomes. Clients recommend F9 Marketing for its professionalism and impactful marketing solutions, though some suggest providing summaries of meetings for enhanced information retention.
Reviews mention Great project management
Clients have expressed high satisfaction with F9 Marketing's project management, highlighting Giorgio's exceptional responsiveness and timely delivery. One client noted, 'Giorgio showed great project management. We always met on time and he was very responsive to my needs.' Another client emphasized the smooth communication and efficiency throughout the process, stating, 'His expertise and dedication were amazing.' Overall, feedback reflects a strong sentiment of confidence in F9 Marketing's ability to manage projects effectively.-
Lead Generation & Marketing for Video Marketing Agency
5.0 Jul 17, 2024Giorgio showed great project management. We always met on time and he was very responsive to my needs. F9 Marketing's clear communication and attention to detail made the process smooth and efficient.
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Industry Experience
F9 Marketing has demonstrated expertise primarily in the Business Services and Advertising & Marketing sectors. Clients commend their strengths in lead generation, marketing strategy, and effective communication. Feedback highlights significant improvements in engagement and conversion rates, showcasing their impact on business growth. Overall sentiment is highly positive, particularly within the advertising realm, emphasizing F9 Marketing's proficiency in technical aspects and clarity in messaging, making them a suitable choice for businesses seeking to enhance their marketing efforts.
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Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with F9 Marketing's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and praised the clarity and effectiveness of their services. Another noted how Giorgio's expertise significantly boosted engagement and conversion rates, emphasizing the tangible results achieved. Overall, clients commend the company's dedication, professionalism, and responsiveness, indicating that the investment yields substantial returns in business growth.Was this helpful?
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$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
52% Call Center Services25% Customer Service Outsourcing23% Back Office OutsourcingLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Dover, DE
Services provided
30% Recruiting30% Staffing10% Back Office Outsourcing +5 services10% IT Staff Augmentation5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Recruitment Process OutsourcingSee all 5 projectsBA Global Talent is a versatile staffing and recruitment company specializing in sourcing international talent across various industries, including design, engineering, marketing, and technology. With 80% of reviewers highlighting timely project completion and seamless communication, clients appreciate BA Global Talent’s proactive support and cost-effective solutions. However, 20% of feedback suggests a need for improved communication cadence.
Reviews mention Communicative
The reviews highlight a strong sentiment regarding BA Global Talent's communication skills. Clients emphasized 'crystal clear' communication and timely responses to needs, with one stating that their employee was 'great at communicating' and met all deadlines. Another client noted that there was 'no resistance to changes' during the project. Overall, the feedback indicates a high level of satisfaction with BA Global Talent's communicative approach and responsiveness throughout the collaboration.-
Web Dev, SEO & Marketing Staffing for Coffee Company
5.0 Apr 13, 2025Communication was crystal clear with no resistance to changes that naturally occur throughout the project.
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Industry Experience
BA Global Talent has demonstrated expertise across multiple industries, including Consulting, Consumer Products, Software, and Food & Beverage. Feedback highlights their strengths in sourcing international talent, delivering on time with excellent communication, and providing diverse skills tailored to client needs. Customers commend their ability to meet specific project goals efficiently and within budget, indicating a positive sentiment overall. Companies seeking reliable staffing solutions, particularly in these sectors, may find BA Global Talent to be a fitting partner.
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Consulting Consumer Products Software Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BA Global Talent for providing excellent value for money, with many noting that their pricing fits within budget while delivering high-quality work. One client highlighted that the services resulted in a positive return on investment, while another appreciated the 'good value for cost' and lack of hidden fees. Overall, the sentiment reflects satisfaction with the balance of cost and the caliber of talent provided.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49
Services provided
20% Business Consulting20% Business Continuity Management20% Document Digitization & Management +2 services20% Financial Consulting20% Funding & InvestmentSee all 3 projectsTenex Consultancy Services is a strategic consulting firm specializing in business planning, financial analysis, and strategy development. Across the reviews, 100% of clients commend their professionalism, timely delivery, and value for cost. Many highlight their effective communication and insightful consulting, with one client noting a 50% increase in business traction due to Tenex's involvement.
Reviews mention Timely
Overall, clients express a positive sentiment regarding the timeliness of Tenex Consultancy Services. Feedback highlights their punctuality and consistent on-time delivery of project milestones. For instance, one client noted, 'All the month on month delivery were on time and intact with the planned deliverables.' Another emphasized, 'Delivery was on time and with high quality.' Such remarks reinforce the company's reputation for reliability and professionalism in meeting deadlines.-
Business & Financial Consulting for Business Strategies Co
5.0 Nov 8, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery was on time and with high quality. They also helped us with 2 revisions.
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Industry Experience
Tenex Consultancy Services has demonstrated expertise primarily in the Energy & Natural Resources sector, where they effectively supported business growth strategies and financial modeling for renewable energy projects. Additionally, their work in various other industries, such as technology and operational management, showcases their ability to assist with branding, investment planning, and comprehensive business strategies. Overall, feedback emphasizes their professionalism, responsiveness, and impactful contributions across these sectors, making them a strong candidate for clients in need of strategic consulting in energy, technology, and operational management.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tenex Consultancy Services for their high value relative to cost, noting that their pricing fits within budget while delivering exceptional results. One client highlighted a 20% cost saving due to effective strategies, while another emphasized their good value and high ratings as key reasons for selection. Overall, sentiment is positive, with clients expressing satisfaction with the professionalism and timely delivery, reinforcing the company's reputation for offering strong value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
20% Content Writing Services20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSee all 1 projectsAccord Tech Solutions is an IT services company specializing in CRM customization and project automation. The firm excels in delivering projects on time and with high expertise, as evidenced by 100% positive feedback from clients. Reviewers frequently highlight their honesty, punctuality, and substantial contribution to reducing administrative work by 30% and enhancing efficiency.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Accord Tech Solutions reflect a strong overall sentiment, highlighting their expertise in CRM setup and project management. Clients noted their timely delivery and significant efficiency improvements, with one instance reporting a 30% reduction in admin work. The team was praised for their communication and professionalism, with no identified areas for improvement. Overall, clients expressed satisfaction with the value provided and the quality of service received.Was this helpful?
Industry Experience
Accord Tech Solutions has demonstrated significant expertise in the Information Technology industry, particularly in CRM setup and cloud services for SMEs and startups. Clients have praised their timely delivery, efficiency improvements, and knowledge, highlighting a 30% reduction in admin work time through their solutions. Overall, the feedback indicates a strong alignment with businesses seeking IT modernization and optimized tech infrastructure.
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Read All ReviewsWhat Clients Have Said
Clients have highlighted Accord Tech Solutions as providing excellent value for money, noting their high ratings and expertise. One CEO emphasized choosing them for their good value relative to cost, and the project's successful delivery resulted in a 30% reduction in admin work time. Overall sentiment is positive, with clients appreciating the team's honesty, punctuality, and knowledge, indicating a strong return on investment without noted areas for improvement.Was this helpful?
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$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Services provided
20% Call Center Services15% HR Consulting10% AI Development +7 services10% Cloud Consulting & SI10% Custom Software Development10% HR Outsourcing10% Web Development5% AI Agents5% BI & Big Data Consulting & SI5% Mobile App DevelopmentSee all 1 projectsMCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend MCL for their extensive expertise in call recording software and reliable support services. A VP of operations noted MCL's ability to enhance customer satisfaction and retention rates, highlighting an impressive 90% retention. Clients appreciate the timely delivery of projects and the alignment of company values. Overall, feedback reflects strong satisfaction, with no identified areas for improvement.Was this helpful?
Industry Experience
MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.Was this helpful?
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$10,000+$25 - $49 / hr1,000 - 9,999Noida, India
Services provided
35% Call Center Services35% Customer Service Outsourcing15% AI Agents +1 service15% Back Office OutsourcingMas Callnet India P Ltd is a large Noida, India-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
55% Finance & Accounting Outsourcing (FAO)20% Accounting15% Robotics Process Automation +1 service10% Back Office OutsourcingSee all 11 projectsIBN Technologies LLC is a bookkeeping and administrative services company renowned for its efficient and timely delivery of financial management solutions, including QuickBooks entries and accounts payable processing. Approximately 100% of reviews highlight their responsiveness, professionalism, and alignment with customer values, with many clients appreciating their effective communication and cost-effective services.
Reviews mention High-quality work
Clients have consistently praised IBN Technologies LLC for delivering high-quality work, emphasizing their speed, professionalism, and value. One client noted the team's excellent communication and technical expertise, stating they were 'amazing to work with' and helped save thousands of dollars. The overall sentiment reflects a high level of satisfaction, with no recommendations for improvement, highlighting the company's strong alignment with client needs and expectations.-
Accounting Services for Global Nonprofit
4.5 May 14, 2024All has worked well and work has met all requirements in a timely manner. They're very cost-effective and have good customer service.
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Industry Experience
IBN Technologies LLC has garnered positive feedback across various industries including Hospitality, Arts, Non-Profit, Insurance, Telecommunications, and Construction. Clients consistently praise their responsiveness, professionalism, and ability to deliver timely, high-quality bookkeeping and administrative services. Their expertise in managing accounts and financial reporting has been particularly noted in the Non-Profit and Construction sectors, where they have significantly improved operational efficiency and communication. Overall, their strengths lie in their customer service and capability to adapt to diverse organizational needs.
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Hospitality & leisure Arts, entertainment & music Nonprofit Insurance Other Industry Telecommunications Non-profit ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that IBN Technologies LLC offers competitive pricing that aligns with their budgets, providing good value for money. For instance, one client noted they saved thousands of dollars while receiving high-quality service. Another stated that the company's pricing fit their budget and highlighted the excellent culture fit. Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the affordability and quality of services rendered.Was this helpful?
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$5,000+< $25 / hr250 - 999Warszawa, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingICS Center is a call center service headquartered in Warszawa, Poland and Białystok, Poland. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2005.
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$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Services provided
20% BI & Big Data Consulting & SI20% Blockchain20% Branding +2 services20% Sales Outsourcing20% Web DevelopmentSee all 1 projectsSapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.
Industry Experience
SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Cincinnati, OH
Services provided
15% Branding15% Web Development10% Content Writing Services +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web DesignSee all 1 projectsAMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.
Industry Experience
AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Beograd, Serbia
Services provided
40% IT Staff Augmentation10% Call Center Services10% Custom Software Development +4 services10% HR Outsourcing10% IT Managed Services10% Mobile App Development10% Web DevelopmentSee all 5 projectsQuantox Technology, a versatile software development company, offers services in web and mobile app development, as evidenced by their diverse client feedback. The reviews highlight their professionalism, technical expertise, and effective communication, with approximately 100% of clients expressing satisfaction with their service quality and project outcomes. Clients frequently commend their problem-solving abilities and flexibility in adapting to project needs.
Reviews mention Flexible
Clients consistently highlight Bstorm's flexibility as a key strength. For instance, mBrainTrain's CEO praised their adaptability when challenges arose, noting that a programmer worked onsite to facilitate communication. Similarly, CorporateVIP's founder acknowledged Bstorm's responsiveness and flexibility in accommodating changes during the project, which ultimately led to successful outcomes. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that Bstorm effectively meets client needs and adapts to evolving project requirements.-
Android Dev for EEG App
5.0 Apr 22, 2020We found the expertise and flexibility combined. Upon running into challenges, and on several occasions, we had their programmer come and work from our office so that the communication is faster and more efficient. We feel that they are goal-centric, without much care for administrative overhead, which worked perfectly for us.
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Mobile App Dev for Employee Benefits Platform
5.0 Mar 26, 2020I can say that there could have been room for improvement on our side as a company not being able to provide information on what we wanted and then changing our minds on aspects of the build which made it harder for BStrom to time into scheduling. However, with their flexibility we were able to achieve the results we wanted.
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Industry Experience
Quantox Technology demonstrates significant expertise across the Advertising & Marketing, Media, and Medical Research industries. Clients commend their professionalism, adaptability, and effective communication, leading to successful outcomes and strengthened partnerships. The company excels in mobile app development and project management, making it a strong fit for projects requiring innovative tech solutions, particularly in digital platform creation and community engagement.
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Advertising & marketing Other industries MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Quantox Technology (Bstorm) provides excellent value for money, emphasizing their professionalism and effective communication. One client noted they felt they paid a fair price for their services, while another highlighted the company's commitment to delivering high-quality work within tight deadlines. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services received, reinforcing the company's reputation as a reliable partner in project development.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% Business Consulting20% Content Marketing20% Content Writing Services +2 services20% Document Digitization & Management20% TranslationSee all 4 projectsAJASIX CONSULTING LLC is a translation services company specializing in certified document translations, particularly for U.S. immigration processes. Reviews highlight their exceptional accuracy, speed, and customer service, with 100% positive feedback emphasizing their efficiency and attention to detail. Clients commend them for delivering high-quality translations within deadlines, showcasing their reliability and commitment to excellence.
Reviews mention High-quality work
Clients have consistently praised AJASIX CONSULTING LLC for delivering high-quality work, particularly in translation services for immigration applications. One client emphasized the accuracy and organization of the translations, stating they meet USCIS requirements. Additionally, the firm is noted for its efficiency and responsiveness, with all deliverables provided on time. Overall, the sentiment reflects a strong satisfaction with the quality of work and the company's alignment with client values.-
Translation Services for Immigration Law Firm
5.0 May 16, 2025The translations are accurate and organized efficiently. They also meet the requirements of USCIS. The company works efficiently, providing high-quality translations in a short period of time.
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Industry Experience
AJASIX CONSULTING LLC has garnered positive feedback primarily within the legal and software industries. In the legal sector, particularly immigration law, clients praised their exceptional translation accuracy, efficiency, and customer service, highlighting their impact on the success of visa applications. The software industry feedback also emphasized their timely and precise document translations compliant with immigration requirements. Overall, AJASIX is recognized for their expertise in translation services, making them a strong fit for clients in legal and software domains.
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Legal SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AJASIX Consulting LLC's strong value for money, noting that their pricing fits within budgets while delivering exceptional quality. One client emphasized the 'good value for cost' and the efficient delivery of high-quality translations. Another remarked on the combination of speed and accuracy, underscoring their satisfaction with the service. Overall, the sentiment reflects a high level of satisfaction regarding the cost and value provided by the company.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsBerkshire Receptionists is a company specializing in answering services. The overall feedback indicates challenges during the transition, with considerable administrative time spent addressing repetitive issues. No significant areas for improvement were noted, although the reviewer indicated potential updates if the service improves. Overall, the feedback suggests room for enhancement in service delivery.
Industry Experience
Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.Was this helpful?
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$1,000+Undisclosed250 - 999
Services provided
35% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Customer Service Outsourcing +2 services15% Document Digitization & Management15% HR OutsourcingEstablished in 2008, DataMondial is a midsize Back Office Outsourcing company. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingOnline VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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$1,000+$200 - $300 / hr2 - 9Dallas, TX
Services provided
10% Branding10% Content Marketing10% Conversion Optimization +7 services10% Digital Strategy10% Graphic Design10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Video Marketing10% Web DesignSee all 3 projectsMaxamy is a marketing consultancy known for its expertise in public relations, SEO, and lead generation. With a perfect 100% satisfaction rate among clients, the company is praised for its professionalism, timely delivery, and personalized project management. Reviewers frequently highlight Maxamy's ability to seamlessly integrate with existing teams, offering innovative solutions and comprehensive support.
Reviews mention Helpful
Maxamy has received positive feedback for their organized approach and responsiveness to client needs. One client highlighted their 'can-do attitude' and attention to detail, noting that Maxamy operates as an extension of their marketing team rather than merely a vendor. The client also appreciated the team's resourcefulness and commitment to delivering results, reflecting an overall sentiment of satisfaction and alignment with client goals.-
Lead Generation, SEO & Marketing for Software Solutions Co
5.0 Apr 11, 2023Melissa is very organized and deadline oriented. Her team leverages marketing planning and tracking software to stay informed and and oversee client work. They are very responsive to our marketing needs. Come to the table with ideas and suggestions to help us improve or think differently. Maxamy is very resourceful and willing to go above and beyond to help a client because it is the right thing to do.
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Industry Experience
Maxamy has demonstrated expertise primarily in the Automotive and Other industries, providing impactful marketing strategies and solutions. In the Automotive sector, they excel in lead acquisition and SEO performance, noted for their organized project management and resourcefulness. Feedback indicates strong communication and a collaborative approach, enhancing client relationships. In the Other industry, they have successfully raised brand visibility through effective PR strategies and website enhancements. Overall, clients commend Maxamy for their professionalism, attention to detail, and commitment to delivering measurable results.
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Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Maxamy for providing good value for their cost, noting that they are mindful of budgets while delivering effective results. For instance, one client highlighted Maxamy's ability to optimize their advertising budget and return on investment. Another client appreciated their transparent analytics and the overall cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the pricing and the value received, reinforcing Maxamy's reputation as a reliable partner in achieving marketing goals.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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$5,000+< $25 / hr250 - 999Nuevo Cuscatlan, El Salvador
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Sales OutsourcingSee all 1 projectsOSI (Outsourcing Services International) provides IT support and connects businesses with new suppliers, specializing in offering quality talent at reasonable prices. Their clients appreciate the minimal interruptions in IT systems and the impressive speed of issue resolution, highlighting the excellent value and cost-effectiveness of their services. Overall, OSI is recognized for enhancing operational efficiency and expanding supplier networks.
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$50,000+$200 - $300 / hr10 - 49Darlinghurst, Australia
Services provided
15% Business Consulting5% Branding5% Content Marketing +15 services5% Content Writing Services5% Customer Service Outsourcing5% Email Marketing5% Graphic Design5% HR Consulting5% Logo5% Recruiting5% Sales Outsourcing5% Search Engine Optimization5% Social Media Marketing5% Staffing5% Video Marketing5% Video Production5% Web Design5% Web DevelopmentSee all 1 projectsAxis Global Co Agency is a comprehensive branding, marketing, and web development company. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting their expertise in strategic campaigns and project management. The agency's responsiveness and ability to exceed expectations were frequently praised, with no negative aspects mentioned.
Industry Experience
Axis Global Co Agency has demonstrated expertise primarily in the hairdressing sector, providing branding, marketing, and web development services. Clients noted their effective strategic marketing campaigns and ability to enhance customer engagement through improved online presence. The agency's strengths include excellent communication, adherence to deadlines, and a clear understanding of client needs, resulting in positive outcomes. Overall sentiment is highly favorable, making them a strong candidate for businesses in creative and marketing-driven industries.
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Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Axis Global Co Agency's pricing and value for money. One client noted spending around $10,000 for comprehensive services, including branding and web development, and reported exceeding expectations and increased customer inquiries. The agency was praised for staying within budget and deadlines while providing clear communication. Overall, the sentiment reflects that clients perceive their investment as worthwhile, with no significant areas for improvement identified.Was this helpful?
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249
Services provided
50% Back Office Outsourcing50% Call Center ServicesAscend BPO is a midsize Back Office Outsourcing and answering service based in Princeton, New Jersey and Pakistan. The team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
40% Back Office Outsourcing40% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSimpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999
Services provided
40% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% HR Consulting5% Custom Software Development5% Email MarketingFounded in 2011, FIBER Group is a call center company. The team provides Call Center Services and Customer Service Outsourcing and is located in London, England and Napoli, Italy.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI20% Call Center Services +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
50% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +5 services10% Sales Outsourcing5% Accounting5% HR Outsourcing5% Market Research5% RecruitingCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
80% Call Center Services20% Back Office OutsourcingTeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchTeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999
Services provided
40% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +1 service15% Sales OutsourcingBack Office Outsourcing company The Outsource Company was launched in 2016. The team offers Back Office Outsourcing and Customer Service Outsourcing.
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$250,000+< $25 / hr250 - 999Lisboa, Portugal
Services provided
70% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +2 services5% Finance & Accounting Outsourcing (FAO)5% HR ConsultingAltice Empresas is a Customer Service Outsourcing company based in Lisboa, Portugal. Launched in 1990, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$1,000+< $25 / hr250 - 999Dover, DE
Services provided
40% Back Office Outsourcing40% Call Center Services20% Finance & Accounting Outsourcing (FAO)Velan Healthcare Services is an answering service company. They offer Call Center Services and Back Office Outsourcing and are headquartered in Dover, Delaware.
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$75,000+$200 - $300 / hr1,000 - 9,999
Services provided
100% Customer Service OutsourcingLaunched in 2007, Navya Engineers & Equipment is a Customer Service Outsourcing company. Headquartered in Kurukshetra, India, the team specializes in Customer Service Outsourcing.
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Undisclosed< $25 / hr250 - 999Tijuana, Mexico
Services provided
45% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingBaja Call Center Inc, a Customer Service Outsourcing company, was launched in 2016. They provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Lisboa, Portugal
Services provided
30% Call Center Services30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Back Office OutsourcingCluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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Undisclosed< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingTalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
60% Back Office Outsourcing25% Customer Service Outsourcing5% Call Center Services +2 services5% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingPeople First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
100% Customer Service OutsourcingVortex Customer Service is a Customer Service Outsourcing company founded in 2000. The team specializes in Customer Service Outsourcing and is based in Plymouth Township, Michigan.
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$10,000+$25 - $49 / hr50 - 249Weston, FL
Services provided
50% Call Center Services50% Customer Service OutsourcingInfoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Prishtina, Kosovo
Services provided
40% Customer Service Outsourcing5% Back Office Outsourcing5% Call Center Services +10 services5% Compliance Consulting5% Digital Strategy5% Graphic Design5% HR Outsourcing5% Public Relations5% Sales Outsourcing5% Social Media Marketing5% Staffing5% UX/UI Design5% Web DesignSPEEEX is a Customer Service Outsourcing company. In Prishtina, Kosovo and Vushtrri, Kosovo, the agency focuses on Customer Service Outsourcing and Public Relations.
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$1,000+$25 - $49 / hr1,000 - 9,999Davao City, Philippines
Services provided
50% Call Center Services20% Custom Software Development20% Web Development +1 service10% Data Annotation ServicesFlatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.
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$5,000+$50 - $99 / hr50 - 249Montvale, NJ
Services provided
50% Call Center Services40% Back Office Outsourcing10% Sales OutsourcingMillennium Medical Billing is a call center service. They are located in Montvale, New Jersey and have midsize team of experts. Their services include Call Center Services and Back Office
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UndisclosedUndisclosed50 - 249
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingVelan Virtual Assistants is a Back Office Outsourcing and Customer Service Outsourcing company established in 2011. The team offers Back Office Outsourcing and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.2/40.017.6/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.