Back Office Outsourcing
Data Entry & Processing
Confidential
Feb. - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It was as though we were all working together as one team, striving for the same goal."

Mar 11, 2024

Senior SEO Executive, Digital Marketing Agency

Mayank Bisht

Advertising & marketing
Singapore
51-200 Employees
Online Review
Verified

A digital marketing agency hired DataEntryIndia.in to migrate customer data from a legacy system to a new CRM platform. The team was responsible for ensuring data accuracy exceeded 99%.

DataEntryIndia.in accurately and smoothly transitioned the data to the new CRM under a tight deadline. The team maintained the project on track and communicated openly throughout the engagement. Overall, they were incredibly responsive, prompt, professional, well-organized, and transparent.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior SEO Executive of the company

Describe what your company does in a single sentence.

We are Digital marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DataEntryIndia.in to accomplish?

Move data from an old system to a new CRM platform

SOLUTION

How did you find DataEntryIndia.in?

Clutch Site

Why did you select DataEntryIndia.in over others?

Pricing fit our budget
Good value for cost

How many teammates from DataEntryIndia.in were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope involved:

Data migration of a large volume of customer data from a legacy system to a new CRM platform.
Ensuring data accuracy exceeds 99%.
Maintaining a strict project timeline to avoid business disruptions.
Providing clear and consistent communication throughout the migration process.

The key deliverables included a successful transition to the new CRM system with minimal impact on the client's business, within the given timeline, with data quality reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During a customer database migration project, we struggled to accurately move data from an old system to a new CRM platform under tight deadlines. DataEntryIndia.in ensured over 99% accuracy during the transfer process, which minimized errors for our client. This meant a smooth transition for our client’s CRM system.
Secondly, they were incredibly time-efficient. The project stayed on schedule, which kept our client’s overall migration on track and avoided any disruptions to their business. Most importantly, the client was thrilled after the entire process. This positive outcome reflects well on our company and it strengthens our relationship with our valued client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management throughout the process was exemplary. DataEntryIndia.in consistently met deadlines, ensuring the project remained on course. Communication channels were consistently open and responsive. Whenever we had inquiries or concerns, their team addressed them promptly and professionally.

What was your primary form of communication with DataEntryIndia.in?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their team has a real talent for handling data, and they are meticulous about quality. They implemented a rigorous quality control system, which minimized errors—a lifesaver for us. But that's not all that impressed me. They are incredibly scalable. We had an enormous amount of customer data to process in this project, and they were fully prepared and organized, even with the massive volume of data.
And, they kept us in the loop every step of the way and were completely transparent. It was as though we were all working together as one team, striving for the same goal.

Are there any areas for improvement or something DataEntryIndia.in could have done differently?

RATINGS

5.0

DataEntryIndia.in

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