Top BPO Companies in the World
11,820 Companies
Compare Top Business Processing Outsourcing (BPO) Companies & Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Flexible
Clients have consistently praised TECHSPEED INC for their impressive flexibility and adaptability. One client highlighted their ability to swiftly scale operations and effectively manage project challenges, stating, "I truly appreciated their flexibility." Another client noted that their "willingness to remain flexible and helpful" was a key factor in their decision to engage with the company. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating a strong alignment with client needs.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 166 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.-
Staff Augmentation for Digital Marketing Agency
5.0 Apr 4, 2024The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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23 of 23 reviews are 5 starsLess than $10,000 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingGlobal Com is a Market Research company. Founded in 2014, the agency is headquartered in. Their services include Market Research and Call Center Services.
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UndisclosedUndisclosed250 - 999Iloilo City, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingAvatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company
5.0 Feb 13, 2024Yes, communication and project management was done in a timely fashion.
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Industry Experience
HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Santa Monica, CAServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Great team
Clients consistently commend Boldr. for their exceptional team dynamics and commitment to client needs. One client highlighted the team's ability to foster a friendly atmosphere while proactively addressing deliverables, stating, 'No request was too much for them to take on.' Another noted Boldr.'s 'passion for their company and people' as a significant strength, emphasizing their dedication to creating a supportive work environment. Overall, the sentiment surrounding Boldr.'s team is overwhelmingly positive, reflecting strong alignment with client objectives.-
Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Call Center Services for Insurance Company
5.0 Aug 23, 2022Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Iloilo City, Philippines
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingTrualliant Business Process Outsourcing Inc. Is a call center company in Iloilo City, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Calapan, Philippines
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingConsBeez Call Center Services is a phone answering service. The Calapan, Philippines-based firm was established in 2023. Their team offers Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Customer Service OutsourcingBusiness Consulting company Mercier Consultancy is located in Athina, Greece and Bruxelles, Belgium. Their services include Business Consulting and Call Center Services.
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$5,000+< $25 / hr50 - 249
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingLocated in Tabaco City, Philippines, Telecents Solution is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Connext highlights their effective call center services and impressive hiring process, resulting in positive guest experiences and reduced complaints. Clients appreciate the strong communication and project management, noting improvements in workload balance and operational efficiency. However, suggestions for enhancement include increased employee training. Overall, sentiment is positive, with clients valuing Connext's alignment with their company values and commitment to quality service.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cebu City, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingPhilmore Virtual Support Services Inc is a Cebu City, Philippines-based call center. They offer Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingEstablished in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.
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What are Featured Providers?
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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13 of 13 reviews are 5 stars$50,000 – $199,999 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote Team Solutions is highly positive. Clients appreciate their effective communication and responsiveness, noting that the partnership is marked by a collaborative spirit. One client emphasized that Pedro, the CEO, was instrumental in understanding their needs and working together to define the role they were hiring for. They highlighted the importance of establishing a strong communication foundation, which has contributed to a successful ongoing partnership.-
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingObelisk Solutions is a Sales Outsourcing company established in 2023. The midsize team provides Sales Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249
Services provided
40% Call Center Services30% Sales Outsourcing15% Back Office Outsourcing +1 service15% Customer Service OutsourcingNexus Callers Services, an answering service, is headquartered in Maadi, Egypt. They provide Call Center Services and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
45% Back Office Outsourcing45% Customer Service Outsourcing10% Call Center ServicesBack Office Outsourcing company Pine Healthcare Pvt Ltd is in Dallas, Texas. They focus on Back Office Outsourcing and Customer Service Outsourcing and were launched in 2018.
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$1,000+< $25 / hr250 - 999Pune, India
Services provided
80% Back Office Outsourcing20% Call Center ServicesDEV JK Edgegrid PVT.LTD is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are based in Pune, India.
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$5,000+< $25 / hr1,000 - 9,999
Services provided
20% Business Consulting20% Call Center Services20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Sales OutsourcingAppointments Setter is a large Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2014.
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Undisclosed< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
50% Call Center Services50% Customer Service OutsourcingInterboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr1,000 - 9,999Nairobi, Kenya
Services provided
25% AI Development25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingNakama Tech is a large AI company headquartered in Nairobi, Kenya and Quatre Bornes, Mauritius. The team specializes in Artificial Intelligence and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingHV OUTSOURCING LLC, a Back Office Outsourcing company, was established in 2025. The midsize team offers Back Office Outsourcing and Call Center Services.
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$100,000+< $25 / hr250 - 999
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingEstablished in 2017, TaskGrid Solutions is an answering service company. Their team provides Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999
Services provided
35% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +3 services15% Back Office Outsourcing5% Content Moderation Services5% Marketing StrategyLaunched in 2022, Infinity Connections BPO is a call center company. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingIn Davao City, Philippines, Virtual Assistant House, Corp is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Sales OutsourcingVozaa Solutions is a call center service headquartered in Denver, Colorado. They specialize in Call Center Services and Back Office Outsourcing and were established in 2023.
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UndisclosedUndisclosed50 - 249
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center ServicesSoportio is a Kyiv, Ukraine-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Dumaguete City, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingEstablished in 2019, VORTEX BPO OPC, a midsize answering service company, is in Dumaguete City, Philippines. Their team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249
Services provided
35% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingIn San Jose, California, MedGather is a midsize answering service. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingGoldie Virtual Assistant is a Back Office Outsourcing and Customer Service Outsourcing company. They were founded in 2023 and specialize in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingCamTalk Solutions is a North Miami, Florida-based call center service. They provide Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Eddington, PA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingBased in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999
Services provided
55% Call Center Services25% Sales Outsourcing15% CRM Consulting and SI +1 service5% IT Strategy ConsultingHigh Performance is an answering service. Headquartered in Erbil, Iraq, the firm focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingForehedge Marketing PVT LTD, a midsize answering service company, is based in Mumbai, India. The team offers Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Porirua, New Zealand
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingEntelect, a phone answering service, was launched in 2023. The company focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
35% Back Office Outsourcing35% Call Center Services30% Sales OutsourcingIgnited Virtual Outsourcing Services Corp, a midsize answering service company, is headquartered in Iriga City, Philippines. The team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Cairo, Egypt
Services provided
40% Sales Outsourcing20% Back Office Outsourcing20% Call Center Services +1 service20% Customer Service OutsourcingGulf Global Outsourcing is a midsize Cairo, Egypt-based Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% TranslationTopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingCall center service Qwest BPO was founded in 2011. The team provides Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingArbitrail Pte Ltd, an answering service company, was established in 2023. The midsize team offers Call Center Services and Back Office Outsourcing.
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$250,000+Undisclosed10,000+
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Recruiting +1 service20% Sales OutsourcingNQX is a Laval, Canada-based answering service. They provide Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9Redding, CA
Services provided
50% Staffing25% Call Center Services25% Generative AISee all 1 projectsVirtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.
Industry Experience
Virtual Legacy Partner has received positive feedback primarily from the consulting industry, where they demonstrated expertise in acquisition strategies. Clients noted their strong communication skills and cultural fit as key strengths, significantly aiding in successful acquisition searches. Their ability to deliver results ahead of schedule has positively impacted company sales, marking them as a reliable partner for consulting firms seeking effective acquisition support.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Virtual Legacy Partner's pricing, noting it aligns well with their budgets and offers good value for money. One client specifically mentioned that the company's pricing fit their budget while providing a great culture fit. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness relative to the quality of services delivered, further evidenced by successful outcomes in their projects.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Mobile App Development20% Social Media Marketing20% UX/UI Design +3 services15% Back Office Outsourcing15% IT Managed Services10% E-Commerce DevelopmentSee all 1 projectsMindMade Technologies is a company specializing in design services, exemplified through their work on a resort brochure design for Harris Holiday Inn. Reviews highlight their timely delivery, quality output, and effective communication, with 100% of feedback being positive and noting their excellent support and alignment with client values.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for MindMade Technologies highlights their strong performance in delivering high-quality design work, particularly in brochure creation for clients such as Harris Holiday Inn. Clients praised their timely delivery, clear communication, and alignment with company values. Notably, one reviewer emphasized the quality output and impressive support throughout the project, indicating overall satisfaction. There were no significant areas for improvement noted, reflecting a positive sentiment towards their services.Was this helpful?
Industry Experience
MindMade Technologies has demonstrated expertise in the hospitality and leisure industry, particularly through projects such as resort brochure design for clients like Harris Holiday Inn. Feedback highlights their strengths in timely delivery, quality output, and effective communication. Overall sentiment is highly positive, indicating a strong alignment of values and a culture fit with clients, making them a reliable partner in the hospitality sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding MindMade Technologies' pricing, noting that it fits within their budget while delivering high-quality results. One client highlighted the company's competitive pricing and strong cultural alignment as key factors in their selection. Additionally, timely delivery and quality outputs further reinforce the value for money provided by the company, with clients feeling satisfied with the overall investment in their projects.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Aubrey, TX
Services provided
15% Back Office Outsourcing15% Call Center Services15% Customer Service Outsourcing +5 services15% IT Staff Augmentation10% Business Consulting10% Generative AI10% IT Strategy Consulting10% StaffingThe Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
56% Back Office Outsourcing25% Call Center Services19% Customer Service OutsourcingVMG BPO is a midsize Back Office Outsourcing company. Founded in 2005, the team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Vadodara, India
Services provided
10% Advertising10% Ecommerce Marketing5% Back Office Outsourcing +15 services5% Branding5% Business Consulting5% Content Marketing5% Content Writing Services5% Customer Service Outsourcing5% Email Marketing5% Graphic Design5% Manufacturing Consulting5% Market Research5% Packaging Design5% Procurement Support5% Search Engine Optimization5% Social Media Marketing5% Staffing5% TranslationSee all 1 projectsBlueberrysoft is an e-commerce solutions company specializing in Amazon account management, product listings, sales updates, and graphic design. The company is praised for its cost-effective pricing and impactful results, with clients experiencing up to a 300% increase in sales. Approximately 100% of reviewers noted their effective communication and timely reporting.
Industry Experience
Blueberrysoft has demonstrated expertise primarily in the eCommerce industry, where they have significantly boosted sales for clients by up to 300% through effective Amazon account management and strategic support. Feedback highlights their strong project management, excellent communication, and good value for cost, establishing them as a reliable partner for brands seeking growth in eCommerce. Overall sentiment is highly positive, indicating a strong alignment with businesses focused on expanding their online sales presence.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Blueberrysoft offers competitive pricing and good value for money, with one reviewer highlighting their 'great pricing' and impressive results, including a 300% sales increase within a year. The company was chosen for its budget-friendly options and high ratings, indicating a strong overall sentiment regarding its cost-effectiveness in delivering quality services.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
20% E-Commerce Development20% Pay Per Click20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentSee all 2 projectsE50Ads is a marketing agency specializing in social media management, targeted advertising, and video content creation. The company has received overwhelmingly positive feedback, with clients praising their tailored strategies and professionalism. Over 90% of reviewers highlight their exceptional project management and ability to exceed expectations. Some suggest more proactive communication early on, but their results-driven approach consistently delivers significant engagement and business growth.
Industry Experience
E50Ads has demonstrated expertise in the Food & Beverages industry through their work with MFood LLC, a catering service. Their strengths lie in social media management, targeted advertising, and video content creation, leading to substantial growth in audience engagement and lead generation. Overall sentiment is highly positive, with clients appreciating their tailored strategies and professional execution. Potential clients in the food sector seeking enhanced digital presence and effective marketing solutions would find E50Ads a suitable partner.
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Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight E50Ads as providing excellent value for money, with one noting that their pricing fit within budget while delivering good value. The agency achieved a cost per engagement of $12 and a cost per lead of $20, showcasing cost efficiency in their marketing strategies. Overall sentiment reflects satisfaction with the results and the quality of services provided, affirming that E50Ads is a cost-effective choice for enhancing online presence.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
80% IT Staff Augmentation20% Back Office OutsourcingSee all 2 projectsBeyond Back Office Services is a staffing company specializing in providing high-quality front-end developers and back-office professionals. They are highly praised for their flexible, skilled workforce and competitive pricing. In reviews, 100% of clients commend their value, timely delivery, and alignment with company culture and values, with no areas for improvement identified.
Reviews mention Unique expertise
Clients express a strong sentiment regarding Beyond Back Office Services' unique expertise, highlighting their provision of highly skilled employees with backgrounds from prestigious Big4 accounting firms. One client noted the impressive qualities of their staff, describing them as 'fast, smart, and hardworking.' The company's ability to deliver quality services at competitive prices while aligning with client values further reinforces their specialized capabilities. Overall, feedback indicates a positive reception of their unique expertise.-
Back Office Resources for AI Technology Company
5.0 Mar 11, 2024Staff provided by BOS was highly skilled and hardworking. Their delivery was always on time. I’m impressed with their fast, smart, and hardworking staff.
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Industry Experience
Beyond Back Office Services has received positive feedback in the Financial Services and Information Technology sectors. Clients in Financial Services commend their excellent front-end developers and high-value pricing, while those in IT highlight the quality of back office professionals with strong backgrounds, resulting in lower costs and timely project delivery. Overall, their strengths lie in delivering skilled personnel and cost-effective solutions, making them a suitable partner for companies seeking expertise in these industries.
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Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Beyond Back Office Services for their competitive pricing and excellent value for money. For instance, one client noted that the cost was 'impossible to beat' compared to domestic options, while another emphasized that the pricing fit their budget while providing high-quality professionals. Overall, the sentiment reflects satisfaction with the value received relative to the costs incurred, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed50 - 249Morbio Inferiore, Switzerland
Services provided
90% IT Managed Services10% Call Center ServicesSee all 1 projectsArtera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.
Industry Experience
Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Application Testing25% Back Office Outsourcing25% UX/UI Design +2 services15% Mobile App Development10% Web DesignSee all 1 projectsTrace Software is a web development and SEO company that specializes in creating WordPress websites with integrated features such as chatbots. Reviews indicate a strong focus on client satisfaction, with 100% positive feedback highlighting their timely delivery, innovative solutions, and exceptional responsiveness. Despite being an offshore provider, they exceeded expectations by implementing additional functionalities at no extra cost.
Industry Experience
Trace Software has demonstrated strong expertise in the education sector, providing effective web development and SEO services for clients such as Rolla Academy. Feedback highlights their commitment to timely delivery, responsiveness, and willingness to incorporate additional features at no extra cost. The overall sentiment is positive, reflecting satisfaction with their professional approach. Potential clients in the education industry can expect a reliable partnership focused on enhancing digital presence.
Read All ReviewsSelect Industry to see insights
EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Trace Software is perceived as providing good value for money, with clients noting their responsiveness and willingness to deliver additional features without extra charges. One client mentioned a total investment of approximately $4,000, highlighting that Trace Software executed their promises timely and effectively. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received, although the need for local support led to the engagement's conclusion.Was this helpful?
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$10,000+< $25 / hr50 - 249
Services provided
55% Call Center Services25% Customer Service Outsourcing20% Sales OutsourcingBased in Cairo, Egypt, Telephonic is a call center. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49
Services provided
30% Business Consulting25% Market Research10% Financial Consulting +5 services10% Marketing Strategy10% Sales Outsourcing5% Corporate Training & Coaching5% Event Marketing5% HR ConsultingSee all 2 projectsChalanas is a consulting firm specializing in startup operational expertise and market research analysis. The company is praised for its extensive industry knowledge, clear communication, and ability to deliver tailored solutions swiftly. With 100% positive feedback, clients commend Chalanas for their innovative, lean approach and detailed reports, highlighting their seamless collaboration and effective strategic guidance.
Reviews mention Communicative
Clients have consistently praised Chalanas for their communicative approach, highlighting the 'transparent and honest communication' throughout their engagement. One client noted that Chalanas took the time to understand their business needs before the project began, which was a key factor in their selection. Additionally, direct access to management was appreciated, reflecting a commitment to clear and effective communication. Overall, the sentiment regarding Chalanas's communication skills is highly positive.-
Business Consulting for Sales Training Firm
5.0 Feb 6, 2023Transparent and honest communication is what we received from Chalanas.
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Industry Experience
Chalanas has demonstrated expertise across the Consulting and Motion Pictures & Film industries. Clients highlighted the firm's deep operational knowledge and effective communication, particularly in helping a sales training firm streamline processes for growth and providing valuable market insights for a film production company. Overall sentiment is highly positive, showcasing Chalanas as a strategic partner capable of delivering tailored solutions that address specific industry challenges.
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Consulting Motion Pictures & FilmWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Chalanas is frequently praised for providing exceptional value for money, with clients noting their efficient, lean approach that reduces costs without compromising quality. One client highlighted that Chalanas delivered comprehensive results at a lower expense compared to competitors, while another emphasized their ability to understand business needs and deliver tailored solutions effectively. Overall, the sentiment reflects a strong appreciation for Chalanas' cost-effectiveness and the high value they bring to projects.Was this helpful?
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$5,000+$200 - $300 / hr2 - 9Toronto, Canada
Services provided
20% Business Consulting20% Fractional CMO Services20% Marketing Strategy +3 services20% Sales Outsourcing10% Branding10% Corporate Training & CoachingSee all 1 projectsMonochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Monochromatic Partners has been overwhelmingly positive. A CEO noted their structured and responsive project management, emphasizing timely deliverables and proactive adjustments to evolving needs. Clients appreciate their deep commitment to understanding business culture and goals, which fosters a partnership atmosphere rather than a vendor-client relationship. Overall, clients expressed high satisfaction, with one stating they would not hesitate to engage Monochromatic Partners again due to their solid execution and strategic value.Was this helpful?
Industry Experience
Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
Read All ReviewsSelect Industry to see insights
ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.Was this helpful?
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$5,000+$200 - $300 / hr10 - 49
Services provided
50% IT Managed Services20% Cybersecurity15% Call Center Services +3 services5% Cloud Consulting & SI5% IT Staff Augmentation5% IT Strategy ConsultingSee all 2 projectsRYC Business IT is an IT services provider specializing in comprehensive computer and technical support for both personal and professional needs. Their reviews are overwhelmingly positive, with clients praising their reliability, responsiveness, and expertise. Notably, 100% of reviewers commend the team for their attentiveness and commitment to delivering timely solutions, highlighting their essential role in maintaining business operations.
Reviews mention Exceptional performance
RYC Business IT has received exceptional feedback from clients, particularly noting their reliability and responsiveness. One client stated, 'Revive Your Computer was the best choice we ever made,' praising the team's attentiveness and ability to deliver timely solutions. They consistently exceed expectations, with one review highlighting their 'loyalty and determination to succeed.' Overall, clients express complete satisfaction, with no negative feedback reported, reinforcing RYC's reputation as a top-tier IT service provider.-
IT Services for Investment Management Company
5.0 Sep 30, 2019Every project that has been thrown their way they are succeeded above and beyond in a timely manner. No matter how in depth or the lengthy time it took them to complete, they always out shined and shown us their loyalty and determination to succeed.
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Industry Experience
Revive Your Computer has received positive feedback across various industries, notably in Real Estate and Legal sectors. In Real Estate, clients praised their comprehensive IT support and availability, emphasizing their impact on operational success. Similarly, in the Legal field, the firm highlighted the essential role Revive Your Computer plays in maintaining effective workflow and responsiveness. Overall, the sentiment is highly favorable, particularly for organizations requiring reliable IT management and support.
Read All ReviewsSelect Industry to see insights
Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise RYC Business IT for delivering exceptional value for their investment. One client noted that spending between $25,000 and $50,000 has been justified by their ability to maintain operational efficiency, stating, 'Without Revive Your Computer’s support, I wouldn’t be able to work effectively.' Another emphasized the company's reliability and responsiveness, calling them 'the best decision we ever made.' Overall sentiment reflects strong satisfaction with the cost-to-value ratio.Was this helpful?
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Ability to Deliver considers three criteria:
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
38.1/40.019.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
33.8/40.019.6/20 Reviews8.6/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
-
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
-
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
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