Accord Tech Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that provides IT, cloud migration, managed services, cybersecurity, and BI solutions tailored for SMEs and startups. We help businesses securely modernize and optimize their technology infrastructure for growth and efficiency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accord Tech Solutions?

We needed help with a CRM setup project

SOLUTION

What was the scope of their involvement?

Accord Tech Solutions customized and set up project flows in our CRM. They also created templates for proposals, contracts, invoices, and more. The team handled almost everything except for client communication and training.

What is the team composition?

We worked with one teammate from Accord Tech Solutions.

How did you come to work with Accord Tech Solutions?

Someone referred Accord Tech Solutions to me. I chose them over other options because they had high ratings, good value for cost, and very good expertise.

What is the status of this engagement?

The engagement lasted from June–August 2025. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Accord Tech Solutions delivered the project on time. Their progress was obvious because we had a list of templates, automations, and project pipelines. They gave us updates as they went through the list.Overall, the CRM setup reduced our client's admin work time by 30% and increased their efficiency. It also helped their end users have a smooth, seamless experience. We tracked these improvements formally.

How did Accord Tech Solutions perform from a project management standpoint?

We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Accord Tech Solutions was honest, on time, and very knowledgeable.

Are there any areas they could improve?

No, there weren't any.