Contact Pandr Outsourcing
Get a custom proposalWe make building offshore teams black & white.
Pandr Outsourcing builds full-scale offshore teams that slot into enterprise workflows and deliver measurable gains in speed, resilience, and cost efficiency.
Operating from our regional office hub in Legazpi City (Philippines) guarantees a higher tenured team with indsutry leading retention. We secure degree-qualified talent and keep staff turnover under three percent a year, preserving institutional knowledge and data integrity for the long term.
Core Verticals -
- Customer and Technical Support
- Finance Support (bookkeeping, accounts payable, accounts receivable)
- Ecommerce and Retail Operations
- Data Antry/Administration and Business Support
Delivery Framework -
Deep Dive – Data-driven reviews of tickets, cycle times, and handoffs uncover hidden friction across the four verticals.
Plan – We co-define role matrices, KPIs, security controls, and shift coverage to mirror global service windows.
Recruit – A dedicated talent squad sources, tests, and shortlists specialists in cohorts so you can spin up entire work cells, not isolated hires.
Onboard – SOP libraries, sandbox environments, and live dashboards are preloaded before day one, enabling new teams to reach productive baseline in their first week.
Support – A client success manager drives weekly stand-ups, monthly scorecards, and quarterly optimization labs, ensuring continuous performance lift and easy scaling.
Enterprise-Grade Advantages -
Scale at Will – Launch a five-person pilot or a 200-seat operation under the same governance model.
Control with Clarity – You retain system ownership, data access, and real-time KPI visibility while Pandr carries HR, payroll, legal, and IT compliance risk.
Security First – Enterpris-grade controls, geo-fenced networks, and biometric office access protect sensitive information.
Operational Resilience – Redundant power, connectivity, and leadership layers keep service levels stable during disruptions.
Pandr Outsourcing is the obvious first choice for reliable offshore support.
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Locations
Legazpi City, Philippines
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Year founded
Founded 2016
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Languages
-
Timezones
1 Language that we service
- English
7 Timezones that we service
- PST
- Pacific Standard Time (PST)
- EST
- Eastern Standard Time (EST)
- CST
- Central Standard Time (CST)
- MST
- Mountain Standard Time (MST)
- ACT
- Australia Central Time (ACT)
- AET
- Australia Eastern Time (AET)
- CET
- Central European Time (CET)
1 Locations
- Legazpi City , Philippines
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- IT Managed Services Focus
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- Help desk
- 70%
- Telecom
- 20%
- Other IT managed services
- 10%
- Outbound Services
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- RPO Focus
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- Job Posting Management
- 40%
- Candidate Sourcing
- 25%
- Background Checks
- 20%
- Candidate Engagement & Management
- 5%
Industries
- Business services
- 10%
- Hospitality & leisure
- 10%
- Information technology
- 10%
- Insurance
- 10%
- Manufacturing
- 10%
- Medical
- 10%
- Retail
- 10%
- Construction
- 5%
- Consumer products & services
- 5%
- Financial services
- 5%
- Telecommunications
- 5%
- Utilities
- 5%
- eCommerce
- 5%
Clients
- Midmarket ($10M - $1B)
- 65%
- Small Business (<$10M)
- 20%
- Enterprise (>$1B)
- 15%
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Our Story
Pandr builds dedicated Filipino teams that bolt straight into your systems, deliver enterprise-grade security, and free US leaders to focus on growth. Our office-based model holds 97 percent retention, so knowledge stays while we carry HR, payroll, and compliance risk. Scale from five to two hundred seats quickly with real-time KPI dashboards and Western leadership on-site, gaining throughput and cost leverage without losing control.
Meet the Team
Jesse KingHead of Partnerships
Jesse powers Pandr's growth, partnerships, and market position. After 10+ years building offshore teams, he blends founder pragmatism with sharp strategy. He helps mid-market and enterprise firms offshore labor-heavy work with precision and clear ROI
What Sets Us Apart
Enterprise-grade governance
US-style contracts, SOC 2-aligned controls, geo-fenced networks, and on-site Western leadership give you Fortune-level security without expanding your internal audit scope. We own HR, payroll, and compliance risk so your team plugs in safely from day one.97 % retention, 2-week ramp
Our office hub in Legazpi City holds annual turnover under three percent, preserving knowledge and customer context. Cohort onboarding, pre-loaded SOPs, and live KPI dashboards push new teams to productive baseline in their first two weeks.Built for scale, not single hires
We recruit in pods - Customer Support, Finance, Ecommerce, and Admin - so you can launch five seats or two hundred under one framework. Role matrices, shift mirrors, and quarterly optimization labs keep output rising as volume climbs.Locations (1)
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